Help please- Need to get hero back to sprint's factory - Hero CDMA Q&A, Help & Troubleshooting

Hi everyone, I hope someone can help me.
I have read up on how to unroot the phone by flashing the phone to the Sprint's 1.56 version and thought I found the software download to do that. I flashed my phone using fresh-cdma rom that said it was Sprint's factory rom; well when the phone starts up is says fresh and the home screen don't even look like what it had before I flashed it. I have to return the phone to sprint b/c it does not hook up USB on any computer or even ask to hook up that way. It just automatically charges the phone. I hope someone has the link to the factory software I need to flash the phone that way. I cannot use anything that would require me to hook it up USB. Please help as soon as possible.

KateC1 said:
Hi everyone, I hope someone can help me.
I have read up on how to unroot the phone by flashing the phone to the Sprint's 1.56 version and thought I found the software download to do that. I flashed my phone using fresh-cdma rom that said it was Sprint's factory rom; well when the phone starts up is says fresh and the home screen don't even look like what it had before I flashed it. I have to return the phone to sprint b/c it does not hook up USB on any computer or even ask to hook up that way. It just automatically charges the phone. I hope someone has the link to the factory software I need to flash the phone that way. I cannot use anything that would require me to hook it up USB. Please help as soon as possible.
Click to expand...
Click to collapse
Everything you need is here >> http://forum.xda-developers.com/showthread.php?t=657086

Ok... I have a question. I restored the phone using the Nandroid restore.. The phone says it is the 1.56 version and looks great. But does that mean it is UNROOTED? Or just the factory rom? If I am not unrooted than I will follow the instructions that you have provided. Thank you

KateC1 said:
Ok... I have a question. I restored the phone using the Nandroid restore.. The phone says it is the 1.56 version and looks great. But does that mean it is UNROOTED? Or just the factory rom? If I am not unrooted than I will follow the instructions that you have provided. Thank you
Click to expand...
Click to collapse
No. You need to install that flashrec apk from the instructions and flash the image provided. This unroots your phone (it is a backup from a phone that wasn't rooted).

Okay... Thank you so much for the quick reply. I will post if I do this and get it right or not.. lol

Thank you... it worked great.

i hate to dredge up a thread from the past, but i need a little reassurance. lol. i did step #1, so is that it? it's ready to go in the envelope and back to sprint now? i confirmed nandroid recovery is gone, and that stock 1.5 is loading, so i guess i answered my own question, but i just wanted to double check.
thanks.

Related

[Q] Help please

Hi there, sorry about the dramatic title, not sure what kind of help this need,s other than the general kind. It's my first post here and I'm asking for help already. I know you must hate it when people do this (I do on other forums haha) but I kinda need your help.
Basically, I bought a motorola milestone of gumtree (kinda like a UK craigslist) which was rooted with CM7. Everything worked fine when I got it, but today, when I tried to download stuff from the market, it gave me a force close message. The stock music player also needed to be force closed. I googled it, and did the usual restart the phone, take out battery etc... which didnt work. On the motorola website they say to do a factory data reset, which didn't appear to work. I then tried doing a manual reset, through the recovery screen I think, I pressed the factory reset button, but now my phone hangs on the motorola logo. I'm quite technical when it comes to most things, but i'm new when it comes to rooting. I presume doing that also wipes the ROM? I think/hope that all I need to do is put a rom on the SD and do the update from that, but I'm really not sure.
Thanks for any help
p.s while the phone is GSM and works with my SIM, the guy I bought it off got it from Korea, don't know if that makes a difference to anything
install OR (fufu or nadalback's , there is a link in cm7 thread), go into dev forum.
wipe everything from or and reboot. if that doesn't work try flash another rom. and yes you will lose data, you already did with the factory reset.
if you have cm7 you already have the device rooted.
edit: follow advice from moto, only if you have stock rom, and now you don't
i2gh0st said:
install OR (fufu or nadalback's , there is a link in cm7 thread), go into dev forum.
wipe everything from or and reboot. if that doesn't work try flash another rom. and yes you will lose data, you already did with the factory reset.
if you have cm7 you already have the device rooted.
edit: follow advice from moto, only if you have stock rom, and now you don't
Click to expand...
Click to collapse
Cheers for the input. Sorry to sound thick, but I'm new to rooting, so I'm not familiar with how to flash roms and stuff like that, If you could clarify it what you said, that would be awesome.
Thanks again
http://forum.xda-developers.com/showthread.php?t=983516
Sent from my GT-I9100 using Tapatalk
Cheers for that, had a quick skim through and it looks promising, only thing is I'm not sure what one I need to do to get it to boot. Do I have to install openrecovery? Do i need to revert it back to stock? Do I need to install a custom rom or is a combination of the 3? I'm sorry if these are basic questions, but I literally have no idea which one to select.
Also, if the phone was bought in korea, but is set to english, what SBF file do I download, a UK one, or a international one?
Cheers
himynameisnathan said:
Cheers for that, had a quick skim through and it looks promising, only thing is I'm not sure what one I need to do to get it to boot. Do I have to install openrecovery? Do i need to revert it back to stock? Do I need to install a custom rom or is a combination of the 3? I'm sorry if these are basic questions, but I literally have no idea which one to select.
Also, if the phone was bought in korea, but is set to english, what SBF file do I download, a UK one, or a international one?
Cheers
Click to expand...
Click to collapse
Right now, is your phone running CM7? If so, place the newest OpenRecovery on your SD Card and place the ROM you want in OR/updates. Because you are from the UK, you should try flashing a UK sbf if you need to revert to stock.
Sent from my Milestone using xda premium

[Q] A few questions regarding the s-off method for Vivid

Right now I'm following the excellent guide on this forum to root my vivid.So far I my bootloader is unlocked and I'm on s-off part. The guide links me to another forum that says I need to use insulated wire to touch two certain points while running a program. It says the wire has to be a certain gauge and has a video to demonstrate the process. I have run into two problems, however.
The video that is linked has no sound. I don't know if this is a glitch or an act of YouTube or just how the video is. I'm afraid to attempt this knowing I could be missing some important info.
My second issue is that he never actually says what gauge is needed for wire. I take it this is Tue kind of thing I can get at best buy, right?
sugarshock said:
Right now I'm following the excellent guide on this forum to root my vivid.So far I my bootloader is unlocked and I'm on s-off part. The guide links me to another forum that says I need to use insulated wire to touch two certain points while running a program. It says the wire has to be a certain gauge and has a video to demonstrate the process. I have run into two problems, however.
The video that is linked has no sound. I don't know if this is a glitch or an act of YouTube or just how the video is. I'm afraid to attempt this knowing I could be missing some important info.
My second issue is that he never actually says what gauge is needed for wire. I take it this is Tue kind of thing I can get at best buy, right?
Click to expand...
Click to collapse
The video is like that it is meant for you to visually follow the instructions. You have to just do everything the instructions tell you. And the video watch it like 2 times.
Also when doing the wire trick you need to make sure an SD card that is already formatted for your phone is inserted
Ppl think you are supposed to touch o e end to the first little dot then the other end once to the little piece of metal on top of the SD card. But its 1 end to the first part hold it and the other end you need to touch it once for a second then again for another second and it should work... If it doesn't work and you get something like soft failed with other text before it then that means you just didn't do the wire trick correctly... Just do it again it might take you many tries before you achieve s off...
Hope this was help full
Sent from my HTC PH39100 using XDA
wow, I'm glad I asked here before trying or I probably would never get it right. another question. I just bought an SD card and popped it in. How do I make sure its formatted for my phone? Just delete everything on it or is it ready to go?
Thanks for the help!
sugarshock said:
wow, I'm glad I asked here before trying or I probably would never get it right. another question. I just bought an SD card and popped it in. How do I make sure its formatted for my phone? Just delete everything on it or is it ready to go?
Thanks for the help!
Click to expand...
Click to collapse
Try to plug in your phone to the computer and turn on USB storage and if the SD card pops up then it works but I think when you do turn on USB storage it will ask you to format and before this just check I your phones storage see if it shows up there
Sent from my HTC PH39100 using XDA
cool. What about the gauge. Does it have to be really small or is it specific? Is insulated wire any kind of wire that has a plastic cover? I have some spare wire from when I hooked up my surround sound system, I wanna make sure its Tue right kind. sorry for so many questions, I just wanna make sure I don't brick my phone. I really love this thing!
..
sugarshock said:
cool. What about the gauge. Does it have to be really small or is it specific? Is insulated wire any kind of wire that has a plastic cover? I have some spare wire from when I hooked up my surround sound system, I wanna make sure its Tue right kind. sorry for so many questions, I just wanna make sure I don't brick my phone. I really love this thing!
Click to expand...
Click to collapse
Does not matter at all. I did it with an uninsulated paperclip; I've heard of people doing it with twist-ties.
ARGH! Ok, so I downloaded the program and got the wire ready, but when I try to run controlbear.exe as admin, it says no root detected and forces me to exit! If I'm supposed to do this AFTER I root, why does the superguide tell me to do it BEFORE I root?
Am I missing something?
sugarshock said:
ARGH! Ok, so I downloaded the program and got the wire ready, but when I try to run controlbear.exe as admin, it says no root detected and forces me to exit! If I'm supposed to do this AFTER I root, why does the superguide tell me to do it BEFORE I root?
Am I missing something?
Click to expand...
Click to collapse
Kind of. I'll break it down into simple steps for you on how it's written in the superguide.
- Bootloader unlock (not rooted)
- flash WCXrecovery (roots the phone)
- S OFF
- Update HBOOT
- flash WCXrecovery once again
The superguide does tell you to do s off AFTER root.
You are talking about the command "fastboot flash recovery wcxrecovery.img" right?
I did do that before running the program. I've tried it twice with the same results.
When I enter the command, it says it worked but something must be wrong.
EDIT
Tried a third time, still no luck. Here is a step by step of what I'm doing:
1. Power off phone and get in to fastboot. Connect to pc and in cmd I enter fastboot flash recovery wcxrecovery.img, the command is executed successfully.
2.Right click ControlBear.exe and run as Admin.
3. Program auto-reboots my phone. When it's fully rebooted it says something like:
Backing up.....
No root detected in backup!
Secondary backup FAILED!!
press ENTER to exit.......
..
I'm pretty sure I'm running stock ICS. In one of my previous attempts at rooting I attempted to change it, but I doubt it worked. Is there a way to check?
EDIT
So I'm just gonna try flashing to stock ROM anyway. Which one of the downloads do I select?
RUU_HOLIDAY_ICS_35_S_Cingular_US_3.26.502.52_Radio_3.02.4740.14_34.22.701040.19L_release_243350_signed.exe
OR
RUU_HOLIDAY_ICS_35_S_Cingular_US_3.26.502.56_Radio_3.02.4740.14_34.22.701040.19_release_246712_signed.exe
They are both ICS, Cingular is supposed to work for my AT&T Vivid, so what do I choose? Here's the link:
http://www.filefactory.com/f/002b74e0f4775869/
..
sugarshock said:
I'm pretty sure I'm running stock ICS. In one of my previous attempts at rooting I attempted to change it, but I doubt it worked. Is there a way to check?
EDIT
So I'm just gonna try flashing to stock ROM anyway. Which one of the downloads do I select?
RUU_HOLIDAY_ICS_35_S_Cingular_US_3.26.502.52_Radio_3.02.4740.14_34.22.701040.19L_release_243350_signed.exe
OR
RUU_HOLIDAY_ICS_35_S_Cingular_US_3.26.502.56_Radio_3.02.4740.14_34.22.701040.19_release_246712_signed.exe
They are both ICS, Cingular is supposed to work for my AT&T Vivid, so what do I choose? Here's the link:
http://www.filefactory.com/f/002b74e0f4775869/
Click to expand...
Click to collapse
Or, you can download it directly from HTC
Page: http://www.htc.com/us/support/htc-vivid-att/software-updates
Direct link: http://dl3.htc.com/application/htc_vivid_att_RUU_3.26.502.56_US.exe
Thanks for the replies, I'll check the website out when I get home. My Hboot version 1.85.0025 if you still want to know.
..
sugarshock said:
Thanks for the replies, I'll check the website out when I get home. My Hboot version 1.85.0025 if you still want to know.
Click to expand...
Click to collapse
Hi,
I am having the exact same issue on my ATT HTC Vivid. Stuck at exactly the same step.
Did you resolve the issue?
Please help.
Thanks,
Bhavin
bhavinjo said:
Hi,
I am having the exact same issue on my ATT HTC Vivid. Stuck at exactly the same step.
Did you resolve the issue?
Please help.
Thanks,
Bhavin
Click to expand...
Click to collapse
Hi sugarshock,
I had exactly the same error as u with same hboot version.
Do this
goto http://forum.xda-developers.com/showthread.php?t=1498003
and download the tool
only perform recovery for ICS and then perm root
viola no more error message from control bear about root...
hope that helps...
I am not meaning to high jack this thread, but i just had a quick question, I only want root for things like freezing bloat, and on the off chance I decide to trade my Vivid for another phone i have 29 days left to make up my mind. Anyways if I flash WCX Recovery does the stock rom become rooted?
kleeman7 said:
I am not meaning to high jack this thread, but i just had a quick question, I only want root for things like freezing bloat, and on the off chance I decide to trade my Vivid for another phone i have 29 days left to make up my mind. Anyways if I flash WCX Recovery does the stock rom become rooted?
Click to expand...
Click to collapse
Yes, if u flash the rooted stock version
Sent from my HTC PH39100 using Tapatalk 2

Totally Confused/Need help!!

So, i got an HTC ONE in august or so, and then i had it rooted last month or so, but i didnt really do anything. The problems all started going downhill last night. I was looking on how to update it to 4.3 Jellybean, and when i downloaded the ZIP, i went to my recovery(Teamwin or something) and installed it, but after that ,my phone would use like a black screen and not everything would work. So somebody suggested that if that occurs, factory reset your phone, or wipe it. And i did both, and then i ended up here. I have No OS, my screen is stuck on the "HTC-QUIETLY BRILLIANT" Page, and nothing works. The only thing that i can access is my bootloader and my recovery, etc. I am what you guys may call a half-way noob, i know a lot, but this topic is totally confusing the heck out of me. If somebody could help me fix this, i would owe them so much. Please help out a fellow HTC Oner.
-Harchint
harchint said:
So, i got an HTC ONE in august or so, and then i had it rooted last month or so, but i didnt really do anything. The problems all started going downhill last night. I was looking on how to update it to 4.3 Jellybean, and when i downloaded the ZIP, i went to my recovery(Teamwin or something) and installed it, but after that ,my phone would use like a black screen and not everything would work. So somebody suggested that if that occurs, factory reset your phone, or wipe it. And i did both, and then i ended up here. I have No OS, my screen is stuck on the "HTC-QUIETLY BRILLIANT" Page, and nothing works. The only thing that i can access is my bootloader and my recovery, etc. I am what you guys may call a half-way noob, i know a lot, but this topic is totally confusing the heck out of me. If somebody could help me fix this, i would owe them so much. Please help out a fellow HTC Oner.
-Harchint
Click to expand...
Click to collapse
You need to get s-off then ruu your phone back to stock.
Here's how to get s-off
http://forum.xda-developers.com/showthread.php?t=
Here's how to ruu
http://forum.xda-developers.com/showthread.php?p=44017799
Sent from my HTCONE using XDA Premium 4 mobile app
Wait, What?
jab74101 said:
You need to get s-off then ruu your phone back to stock.
Here's how to get s-off
http://forum.xda-developers.com/showthread.php?t=
Here's how to ruu
http://forum.xda-developers.com/showthread.php?p=44017799
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Now, it says in the tutorial that you need to enable usb debugging and stuff, but how would i do that? All i need to do is install a stock rom so i can just get 4.3 and move on. I havent used my phone in a lonnng time and i need it very much!
harchint said:
Now, it says in the tutorial that you need to enable usb debugging and stuff, but how would i do that? All i need to do is install a stock rom so i can just get 4.3 and move on. I havent used my phone in a lonnng time and i need it very much!
Click to expand...
Click to collapse
I'm not an expert, but it doesn't seem too bad if you can get into recovery. First thing is to find out if you have a suitable ROM on the phone. If you inadvertently wiped internal data, you will probably need to sideload a ROM. If you do have a ROM on the phone AND you are sure it is one for the M7WLS, you can try flashing it again. If it were me, I'd download a stock rooted ROM and either sideload it or just push it via ADB. Your problems might have been the result of a bad download or installing a ROM for the wrong phone. If you did indeed flash a GSM ROM, the RUU is the way to go, but I've never messed with that process, so hopefully someone else will give you more details on that process.
harchint said:
Now, it says in the tutorial that you need to enable usb debugging and stuff, but how would i do that? All i need to do is install a stock rom so i can just get 4.3 and move on. I havent used my phone in a lonnng time and i need it very much!
Click to expand...
Click to collapse
Here use these for the drivers. Make sure you have no other drivers installed, if you do delete them and install those drivers. There should be a tutorial.

[Q] RUU

Hi, I did a lot of things with my One Mini 2 and I actually really don't know what to do anymore... So much options and yet there always seems to be a problem. Let me explain everything.
What I did:
-flashed a custom rom, then went back to a stock rom of this forum
-flashed the dt2w kernel, it messed up my phone so I then flashed the liberty one, which worked
But with the liberty one I had some memory problems, for exemple I couldn't take screenshots... That's why I decided that I wanted to put my phone just as it was when I bought it, I really hope that's possible, by that I mean having official firmwares etc, therefore being able to do official upgrades from my phone (is that what OTA is?).
I looked on internet and it looks like what I need is RUU, as it includes everything (from what I understood)... I know a lot of threads were made about this, but quite a few months ago, so that's why I'm making a new one, and to make things clear.
Also, I downloaded an official kernel from htcdev.com, but each time I tried flashing it with TWRP, it "failed".
So, if you guys have an answer, solution or, in best case, the actual RUU, that would be great.
Thanx
Linkalex1 said:
Hi, I did a lot of things with my One Mini 2 and I actually really don't know what to do anymore... So much options and yet there always seems to be a problem. Let me explain everything.
What I did:
-flashed a custom rom, then went back to a stock rom of this forum
-flashed the dt2w kernel, it messed up my phone so I then flashed the liberty one, which worked
But with the liberty one I had some memory problems, for exemple I couldn't take screenshots... That's why I decided that I wanted to put my phone just as it was when I bought it, I really hope that's possible, by that I mean having official firmwares etc, therefore being able to do official upgrades from my phone (is that what OTA is?).
I looked on internet and it looks like what I need is RUU, as it includes everything (from what I understood)... I know a lot of threads were made about this, but quite a few months ago, so that's why I'm making a new one, and to make things clear.
Also, I downloaded an official kernel from htcdev.com, but each time I tried flashing it with TWRP, it "failed".
So, if you guys have an answer, solution or, in best case, the actual RUU, that would be great.
Thanx
Click to expand...
Click to collapse
Still no RUU's avaiable as HTC wont release them. your best option is to use TWRP backup and restore.
Original stock backup
Thank you, but my backup kind of disappeared... I saw your post where there was the "HTC Original Backup.zip", I tried to flash but again it failed... Am I supposed to flash it as a backup?
Linkalex1 said:
Thank you, but my backup kind of disappeared... I saw your post where there was the "HTC Original Backup.zip", I tried to flash but again it failed... Am I supposed to flash it as a backup?
Click to expand...
Click to collapse
You need to send it as it is to your phone and use TWRP > restore. choose file and done.
Thanx so much for answering... I uses the backup you told me to. Although I had to use the "install" option instead of the backup one, it now works perfectly! But how do I know if my phone is "official"? Are the upgrades going to be made straight from the phone?
Linkalex1 said:
Thanx so much for answering... I uses the backup you told me to. Although I had to use the "install" option instead of the backup one, it now works perfectly! But how do I know if my phone is "official"? Are the upgrades going to be made straight from the phone?
Click to expand...
Click to collapse
Yes OTA updates should work just fine. just look for updates in settings>about >software update.
you may have one for polaris office.
Hi, I just want to check this too before I screw up wife's phone..
She has CM12 on her phone now as I replaced recovery as well as unlocking bootloader. Now she wants it back to stock as too many things crash on her. I get that I can install your backup but what worries me is that other posts have said you need the stock recovery to allow for OTA updates to work and the link to this no longer works.
She MUST have OTA updates or my balls will be removed, so can you please confirm this, but also explain why.
Thanks (on behalf of my testicles and unborn children!)
(Oh, and she wants it unrooted ant the bootloader relocked)
arm1e said:
Hi, I just want to check this too before I screw up wife's phone..
She has CM12 on her phone now as I replaced recovery as well as unlocking bootloader. Now she wants it back to stock as too many things crash on her. I get that I can install your backup but what worries me is that other posts have said you need the stock recovery to allow for OTA updates to work and the link to this no longer works.
She MUST have OTA updates or my balls will be removed, so can you please confirm this, but also explain why.
Thanks (on behalf of my testicles and unborn children!)
(Oh, and she wants it unrooted ant the bootloader relocked)
Click to expand...
Click to collapse
Stock Recovery
To unroot just lock bootloader:
fastboot oem lock

HELP!!! Soft bricked???

My son has the Non-HK edition and has somehow erased everything off of his phone. As in, there is no operating system anymore. I've tried everything I can think of to get it back to stock and nothing is working. Maybe someone here can help me out and walk me through how to get it back working? The phone will boot to the screen where you can choose Fastboot, Recovery, HBOOT, and all that stuff. No custom recovery is installed on the phone either. I use to have TWRP on it but like I said, EVERYTHING is gone.
Your best bet is to run the latest non HK RUU found here.
http://forum.xda-developers.com/showthread.php?t=2729173
It is the first link in post 1
Thank you so much for your help. I had tried that before and it didn't work. I have no idea why? I must have done something wrong. Phone is fixed now though. Thanks again.
David_Marlow said:
Thank you so much for your help. I had tried that before and it didn't work. I have no idea why? I must have done something wrong. Phone is fixed now though. Thanks again.
Click to expand...
Click to collapse
Glad you got it sorted...enjoy.

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