Database Develop

I'm disgusted...

I don't want to sit here and ***** but I need to let some of this off my chest.
My gf bought me a brand new diamond from the Europe (no proof of purchase).
Now I'm not totally concerned with the battery life, speaker volume, in-call volume, etc as I know tweaks will show up for this phone slowly slowly.
My main concern that is KILLING me and I'm afraid I can't do anything about it is my screen. Its crystal clear, but I seem to have two spots at the bottom of the screen that turn yellowish on a white screen and whitish on a black screen?
Is it safe to assume I got a faulty unit and I'm pretty much stuck with it?
I'm honestly extremely furious with this, and they are not that visible unless im on certain screens but knowing that they exist simply kills me.
I have attached a picture which should give you a decent example of how it looks. Its not that visible with this shot. One blotch right above the HTC logo and the other to the very left of that.
http://i50.photobucket.com/albums/f342/burns959/SPM_A0027.jpg

Call HTC service/support they should do an in warranty repair. There is no need for proof of purchase because they can just warranty it off the build date. I had to do this with one of my Tilts, did not have a receipt but they repaired it under warranty for free based off the build date. It did take 2 weeks for the whole process though.
Jeff

HI,
The battery life and other tweaks are already around and they have a made a massive difference to my diamond. (latest UK rom and a few tweaks)
You should not be stuck with it... have you called HTC ? how come you have no proof of purchase ? Even so you should still be able to contact HTC give them the serial number and be able to send it back. You may have to wait while it is fixed but hey its worth it.
The only other option is to buy a new screen (about £70) and fit yourself.
I can see how it would bug you just knowing the screen issue is there, but i am sure you are not the only person to have a fault, these things do happen.
I would be interested to hear what HTC have to say.

Vector-SS said:
I don't want to sit here and ***** but I need to let some of this off my chest.
My gf bought me a brand new diamond from the Europe (no proof of purchase).
Now I'm not totally concerned with the battery life, speaker volume, in-call volume, etc as I know tweaks will show up for this phone slowly slowly.
My main concern that is KILLING me and I'm afraid I can't do anything about it is my screen. Its crystal clear, but I seem to have two spots at the bottom of the screen that turn yellowish on a white screen and whitish on a black screen?
Is it safe to assume I got a faulty unit and I'm pretty much stuck with it?
I'm honestly extremely furious with this, and they are not that visible unless im on certain screens but knowing that they exist simply kills me.
I have attached a picture which should give you a decent example of how it looks. Its not that visible with this shot. One blotch right above the HTC logo and the other to the very left of that.
http://i50.photobucket.com/albums/f342/burns959/SPM_A0027.jpg
Click to expand...
Click to collapse
Since youve got this device early in its life (WAAAAAAAY under a year) get in contact with HTC and they will probably just ask for the serial number from under the cover.
I returned my TyTN after around 2 months to get the screen alignment issue fixed, they didnt ask for proof of purchase even though I had it etc....so wasnt a problem.
Had this been a year later then it might be a different story
Get onto HTC about it....and be calm with them remember this sort of thing always happens with consumer electronics it is nothing personal.

No it's not very visible!
Do you need proof of purchase for a repair? It's not like it could be out of it's warranty. If you do then contact the retailer or get a bank statement.
You're not alone though. I have a small guy inside mine waving a torch at me just above the home key. He's a little sh*t, but I'm the bigger person so choose to ignore him.

I have to agree with these guys. I'm on my 3rd or 4th HTC product and I'm here to tell you that their service is SECOND TO NONE.
They are one of the few companies if you call their customer service, they actually answer the phone, speak english and resolve your problem without putting you on hold.
Call them, you shouldn't have any issues.
Mark

Wow, I already feel so much better. I mean i was so hyped up with the VGA screen with this phone but it did let me down. I hope HTC acknowledge this problem and fix it for me.
I had initially contacted HTC America for repairs and they told me to call Europe. I did but they were closed. I sent out an email to HTC europe and I'm waiting for a response. Maybe it's better if I pick up the phone and call them in person?
I will report tomorrow if anything happens in regards to this topic.

UPDATE:
I contacted HTC America and told them about my problem, and to my surprise they were extremely helpful thus far and are taking my phone in for repair.
They asked where the phone was purchased and I told them, but did not ask for a proof of purchase.
I will be sending it out tomorrow and hopefully receive it back in 2 weeks time maximum. After that, let the modding begin
+1 for HTC support - really great service.
EDIT:
Forgot to mention; First person I talked to was not able to help me out and told me to contact HTC Europe. Hung up the phone and called again and I went right through

Vector-SS said:
UPDATE:
Forgot to mention; First person I talked to was not able to help me out and told me to contact HTC Europe. Hung up the phone and called again and I went right through
Click to expand...
Click to collapse
some muppets do occasionally escape form jim hensons workshop!

Had to send mine in for repair due to the earpiece speaker had an annoying buzz at medium to high levels. Called HTC UK, told them the problem, they said they can repair it no problem, they sent an UPS delivery driver to collect my phone from my house. They received it next day.
Took about 10 days in repair but came back today well packed in a small box, gave it a good test and it now works perfectly .
When I received it back they left the test rom, radio and boot screen on it and wiped the internal storage. Made a backup before I sent it though .
First repair I have sent to HTC as usually all my HTC phones I have are through Orange UK and if I have any faults, they send out a replacement handset in less than 24hrs to the door, driver gives me new phone and I give them the faulty one .
For excellent customer service I give HTC a 10 out of 10

So maybe I should wait a couple more weeks before I send it in. Then there is a possibility of a replacement with a working US 3G version

Touch Screen not working

Hi all, I have woken up today to find that my touch screen no longer works!
Im guessing that i'll need to send it back to repair so my question is this, where can I find stock SPL and stock ROM?

Just woke up and it suddenly doesn't work? Sounds very strange to me... Were you drunk yesterday? (just kidding )
I'd try a hard reset first, have your touchscreen been acting strange lately?

it did have the newton ring in the center, had it about a week, but no effects on the screen; now seams to have spread right across the screen , after a little testing have found that small parts of the screen works.

I am going to see if i can replace the touch screen myself, found this on ebay, already have the tools, wish me luck.
http://cgi.ebay.co.uk/Digitizer-Tou...14&_trkparms=72:1690|66:2|65:12|39:1|240:1318
Better then sending off to HTC and them saying that its user abuse and waiting 3-4 weeks.

teky.co.uk said:
I am going to see if i can replace the touch screen myself, found this on ebay, already have the tools, wish me luck.
http://cgi.ebay.co.uk/Digitizer-Tou...14&_trkparms=72:1690|66:2|65:12|39:1|240:1318
Better then sending off to HTC and them saying that its user abuse and waiting 3-4 weeks.
Click to expand...
Click to collapse
Can you please let us know if this fixes the "newton ring" fault aswell. I thought it was the lcd screen and not the digitizer that would need replacing to fix this. since you've bought this now it would be good to know.
Thanks

teky.co.uk said:
I am going to see if i can replace the touch screen myself, found this on ebay, already have the tools, wish me luck.
http://cgi.ebay.co.uk/Digitizer-Tou...14&_trkparms=72:1690|66:2|65:12|39:1|240:1318
Better then sending off to HTC and them saying that its user abuse and waiting 3-4 weeks.
Click to expand...
Click to collapse
Any luck so far? how's the touch screen replacement? easy? hard? any alternative way to change without disassembly so many parts??

Hi,
after opening the phone have found out that i need a new LCD as well, have one on order but it is coming from Hong Kong so waiting on delivery, there is a combo on ebay that sells both the digitizer and lcd, so, if all goes well then i will post links and results.
Am currently using an old nokia until my diamond is fixed am missing all the functionallity that I have with the diamond.

teky.co.uk said:
Hi,
after opening the phone have found out that i need a new LCD as well, have one on order but it is coming from Hong Kong so waiting on delivery, there is a combo on ebay that sells both the digitizer and lcd, so, if all goes well then i will post links and results.
Am currently using an old nokia until my diamond is fixed am missing all the functionallity that I have with the diamond.
Click to expand...
Click to collapse
how's the disassembly process? difficult? any other more direct method on accessing the digitizer?

replacement screen and case?

Hey, I'm curious to know if anyone knows where to get replacement parts for the leo. I recently fell down a flight of stair and destroyed everything to do with my leo's outsides. The screen is trashed, and the case it bent. So, I need to replace it all. Any information would be greatly appreciate.
Thanks in advance.
-Caid.

When in doubt, contact HTC (And doubt some more)
It's been a few days since I first started this thread. Lots of views but no replies. So... I wrote HTC about it (on their website) and their response was quite unbelievably stupid.
I mentioned that I live in China, and that I'd like to know how I could have it repaired. I put in the serial number as well. They replied by telling me that my phone was sold in France and that I should go back to France to get it repaired, otherwise I can go to Hong Kong or Taiwan to get it repaired.
I am really curious what kind of person would write such a silly reply. As though plane tickets cost the same as cab rides, and the flight is only a hop and a skip away.
I've written them back and clarified the kind of help I am looking for (An address to send my phone to, and a quote for parts and labour) here's hoping they don't misinterpret it again and send me more bs.
Not much point to my writing this other than to say, if you need to contact HTC with a similar query, assume you're writing to an idiot and be as absolutely clear as you can. You may even want to suggest to them what is common sense, and not assume that they're going to think of the most reasonable method themselves.
-Caid.
444

Hi,
Sorry to hear of your accident.
If your phone is that badly damaged why don't you just claim off your phone or house insurance and get a new one? Sounds like this is much less hassle than trying to get it repaired.
I am assuming you have some form of insurance for the phone?
WB

wacky.banana said:
Hi,
Sorry to hear of your accident.
If your phone is that badly damaged why don't you just claim off your phone or house insurance and get a new one? Sounds like this is much less hassle than trying to get it repaired.
I am assuming you have some form of insurance for the phone?
WB
Click to expand...
Click to collapse
Or send it to HTC repair. I heard it will cost like €150 to repair.

Have a nearly same question.
My HD2 screen one day have a big black dot at the center. I give my HD2 to the local HTC service, they answer me that, they cannot give me a warranty because it's broken by pressing from outside into a screen.
So, if replace a screen will cost about 230USD.
I take my HD2, come home, search on eBay for the screen replacement. It cost only 80USD. Maybe it's a solution for you too.

Hi,
where did you get the replacement screen for $80?
Thanks.

knightpants said:
Hi,
where did you get the replacement screen for $80?
Thanks.
Click to expand...
Click to collapse
See here http://cgi.ebay.com/ORIGINAL-HTC-HD...AU_MobilePhoneAccessories?hash=item4cecb605ee

vuvan said:
See here http://cgi.ebay.com/ORIGINAL-HTC-HD...AU_MobilePhoneAccessories?hash=item4cecb605ee
Click to expand...
Click to collapse
that is just touchscreen+bracket, not entire LCD. Though you get a free screwdriver with it

vuvan said:
Have a nearly same question.
My HD2 screen one day have a big black dot at the center. I give my HD2 to the local HTC service, they answer me that, they cannot give me a warranty because it's broken by pressing from outside into a screen.
So, if replace a screen will cost about 230USD.
I take my HD2, come home, search on eBay for the screen replacement. It cost only 80USD. Maybe it's a solution for you too.
Click to expand...
Click to collapse
I've had the same problem too a couple of times. Fortunately both times the dot disappeared after pressing the screen gently in various places. What's disturbing, though, is that I've had the phone for a week only and gone to great lengths to ensure it has not been under any physical pressure (or psychological, for that matter ). Have anyone else noticed this; is this a weakness with the phone or have I just been unlucky?

u should take it to htc service !

I've just dropped mine and accidentally closed a door on it, so now mine is full of scratches too.
I'll take it back to the service center in Taiwan when I get back there, though rather annoyingly that won't be until March at the earliest If the HK service center can do it though, I can drop it in there in Feb ... I wonder if their pricing will be the same ...

Hey guys I dropped my HD2 too and the screen cracked. I noticed that there are repair kits at around 80 USD. Anyone has any video or tutorial on how to replace the screen with the repair kit? Or has anyone self-repaired the screen successfully?
I'll have the chance to either get a new HD2 (and sell the broken one), the Hero or perhaps the Nexus One so I want to see if it is possible to do a cheap fix and get a new toy.

Nexus One Screen problems

So it just happened this past Friday, a white bar appeared on the right side of my phone's screen and shortly after my phone ran outta batteries. When I plugged it in to charge the screen just slowly showing a blossoming of pixel colors all over the screen. If i leave it alone it will boot into the OS fine and I can hear all my notifications and everything seems to work fine but the screen just turns black with a thin blue bar of light on the top. Is there anyway to fix this aside from replacing my screen? and is it a digitizer problem?

now the screen is just completely black when i turn it on, but it is still responsive. I can still unlock and open apps and swipe the screen, etc. Does anyone know what is wrong and what needs to be replaced? Please help!

Zephyron said:
now the screen is just completely black when i turn it on, but it is still responsive. I can still unlock and open apps and swipe the screen, etc. Does anyone know what is wrong and what needs to be replaced? Please help!
Click to expand...
Click to collapse
your LCD has gone bad. this is a fairly easy repair, but there are a few places you need to be VERY careful or you can break things (like your power button)
the Nexus One has TWO different models of LCD and you HAVE to use the one that was originally in your phone.
One is made by Samsung and is fairly common/easy to find. its gonna run you about $30-50
There is also an LCD made by Sony which is a little more difficult to find (and mostly used on the Desire) but it costs anywhere up to $100+ so lets hope thats not yours :]
if you arent comfortable doing the repair there is a company called Cell Phone Repair that has stores in almost every state and they even take mail orders if you are not located near one.

nickL0V3 said:
your LCD has gone bad. this is a fairly easy repair, but there are a few places you need to be VERY careful or you can break things (like your power button)
the Nexus One has TWO different models of LCD and you HAVE to use the one that was originally in your phone.
One is made by Samsung and is fairly common/easy to find. its gonna run you about $30-50
There is also an LCD made by Sony which is a little more difficult to find (and mostly used on the Desire) but it costs anywhere up to $100+ so lets hope thats not yours :]
if you arent comfortable doing the repair there is a company called Cell Phone Repair that has stores in almost every state and they even take mail orders if you are not located near one.
Click to expand...
Click to collapse
I have the original n1 when it was first released and is this the company you were referring to? http://www.cellphonerepair.net/

nickL0V3 said:
your LCD has gone bad. this is a fairly easy repair, but there are a few places you need to be VERY careful or you can break things (like your power button)
the Nexus One has TWO different models of LCD and you HAVE to use the one that was originally in your phone.
One is made by Samsung and is fairly common/easy to find. its gonna run you about $30-50
There is also an LCD made by Sony which is a little more difficult to find (and mostly used on the Desire) but it costs anywhere up to $100+ so lets hope thats not yours :]
if you arent comfortable doing the repair there is a company called Cell Phone Repair that has stores in almost every state and they even take mail orders if you are not located near one.
Click to expand...
Click to collapse
He told you everything in detail already, but if you are a newbie and have never done things like this, i suggest you find some other people to get your phone repaired, it cost much less to pay a screen repair fee than get a new one

Zephyron said:
I have the original n1 when it was first released and is this the company you were referring to? http://www.cellphonerepair.net/
Click to expand...
Click to collapse
thats the one

You tube instuctions
There are a bunch of videos on youtube on how to replace a Nexus One LCD screen...

[Q] Cheapest Way to Get it Looking Good Again

I'm a noob and this is my thread so don't get hard on me for now.
The day before yesterday I dropped my S plus, like I did many times before, but this time after I got my specs on there was a nasty crack(s), not a scratch (whats the difference?), on the screen. I can upload a pic if you want it, but then you must have no imagination in the first place. Well that's history for now, but I want advice on how to get it back into shape the fastest cheapest way.
After researching in Google (I know its a search engine not a library) I came to know that there was something called a digitilizer and the display (forget the screen). My phone's symptoms are that everything is fine, its detecting touch and the display has no patches at all, its just the damn glass is cracked.
So how to get it replaced?
EDIT; Anyone?

BUMP 1
Sent from my GT-I9001 using Tapatalk 2

Disassembly : HERE
Digitizer seperation .. HERE
Hope some of this helps as I have never needed to do it :fingers-crossed: