Related
Note: I have searched the forums/google/youtube and done just about everything suggested.
I downloaded the SDK thinking my computer would notice the drivers ... it doesn't
I've installed, uninstalled, rebooted, power cycled, disonnected, reconnected, deleted, added etc... And Windows still does not recognize my Hero.
I don't know what to do now, as I thought I was going to just simply root and keep it moving, but I can't even get transfer contacts yet. Anybody have suggestions? Tips? Anything? I'm desperate here
Running: Vista x64
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
Dave2582 said:
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
Click to expand...
Click to collapse
I've done this too ... multiple times
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Dave2582 said:
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Click to expand...
Click to collapse
Sigh, tried this too. Windows just keeps telling me it cant find the driver - even when I direct it to the folder I've never had this happen with any other drivers I've installed
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Kenpoman said:
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Click to expand...
Click to collapse
Lol yea I've done that too. Maybe it's my system. I just plugged the damn thing in to my office computer and the phone recognized the USB, and on the computer I can see the mSD - none of which have happened on my system at home.
Thanks for all the help, if anybody else has suggestions feel free to keep em comin!
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Kenpoman said:
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Click to expand...
Click to collapse
I'd be happy to even get THAT far. My computer wont install drivers, my phone doesn't detect that its connected via usb, so I'm unable to mount. So there's no chance of even using SYNC yet lol. I guess I should be happy I didn't rush out to get that EVO just yet, cuz I'd kill over if I were having this problem with that phone. With the Hero, it's annoying cuz I can't transfer music or root yet.
The following accurately sums my emotional roller coaster the last 24hrs ...
... ... ... ... ... ...
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Fazulka said:
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Click to expand...
Click to collapse
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
amorphouskev said:
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
Click to expand...
Click to collapse
Pdanet is the only way my computer would recognize it also so that should work for u.
Papa Smurf151 said:
Pdanet is the only way my computer would recognize it also so that should work for u.
Click to expand...
Click to collapse
Didnt work. I kinda give up.
My phone only gives me the mount USB option when my PC is booting. As soon as I log in to windows that option goes away.
Sent from my HERO200 using XDA App
seriously try a to install a different version of sync first. i am using two different versions .
Kenpoman said:
seriously try a to install a different version of sync first. i am using two different versions .
Click to expand...
Click to collapse
Ok I've finally gotten the phone and computer to see each other. So I now have access to the SD card, however Vista still is not locating drivers.
Methods tried:
Installing, Uninstalling HTC Sync (various versions, new & old - including several reboots)
A tether program suggested in this thread
PDAnet
Directed Vista to folders with drivers.
Downloaded suggested drivers to Vista and pointed the system to particular folder
It's great that now I can take care of adding music etc... to the phone, but I had hopes of rooting as well, and it doesn't look like that's going to be a reality.
I'm still completely open to suggestions, and very grateful for all the assistance so far!
Since I just got this phone from asurion it's still on 1.5 would updating help? (I didn't want to update android for fear that I wouldn't be able to root, as I heard some update went out that prevented ppl from rooting)
-----------------
UPDATE:
I must have THE WORST Karma in the world, as soon as I posted this I stopped being able to see my SD card, and the phone keeps wanting to sync with HTC sync. No option to mount the USB anymore. I'm ready to bash my head and this phone repeatedly into a brick wall (after throwing my notebook off a balcony)
do you have sdk installed.
i had a hell of a time and ended up installing sdk in mydocuments instead of the root C:
again this is just one computer. my windows 7 machine was good from the start.
i haven't tried vista yet.
let me retrace my steps and see if i can help
this is also an option for rooting http://unrevoked.com/
i haven't tried it myself but you can download it to your phone and with a file explorer you can install it.
I've given up. This issue has made just pushed me completely away from Windows. I've realized that practically any USB device plugged in (except my old win mobile device) isn't recognized. Switching to Linux and hopefully a more compatible android experience.
Thanks for all the help!
Sent from my HERO200 using XDA App
My only thought (after having similar problems at work) is that there are still driver issues. I found a program called USBDeview that can be used to remove drivers left behind by other removal methods. It requires admin rights, so if you don't have those, sorry. If you still want to try, the program was a free download found using Google. Remove the drivers, reboot, and give it one more try.
Hi all, I have used the kitchen and upgraded to JS8 with JPY and hardcores and everythings gone well, ive also done a factory wipe and reinstalled my apps using titanium backup all good, now the question
I sync my contacts and address book with outlook through kies but i cannat get kies to find my phone, I have checked that debugging is off, and i have ticked ask when connect usb, which it does do, but i dont get the kies screen on my phone and kies does not find it, so, how do i get kies working or can I sync with outlook some other way, thanks
can anyone help please
AFAIK, you must have touchwiz set as default launcher to synchronize with kies.
Sent from my GT-I9000 using Tapatalk
ArctiX said:
AFAIK, you must have touchwiz set as default launcher to synchronize with kies.
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
im only using touchwiz, havent got any others on here, any more ideas please i really dont want to have to put all my contacts and calender entries in by hand
Did you check the mtp application in the kitchen? I'm guessing not, just create an update zip from the kitchen with it in.
DrFredPhD said:
Did you check the mtp application in the kitchen? I'm guessing not, just create an update zip from the kitchen with it in.
Click to expand...
Click to collapse
Thanks that's what it was
Sent from my GT-I9000 using XDA App
kezgez said:
Hi all, I have used the kitchen and upgraded to JS8 with JPY and hardcores and everythings gone well, ive also done a factory wipe and reinstalled my apps using titanium backup all good, now the question
I sync my contacts and address book with outlook through kies but i cannat get kies to find my phone, I have checked that debugging is off, and i have ticked ask when connect usb, which it does do, but i dont get the kies screen on my phone and kies does not find it, so, how do i get kies working or can I sync with outlook some other way, thanks
Click to expand...
Click to collapse
Sync your outlook with googlemail, then back your phone up from Google. Use media player for everything else, xda for roms, bye bye kies
Sent from my GT-I9000 using XDA App
[Q] how to transfer "cm_captivatemtd_full-17" for cynogenmod7 into captivate
hi there
i was upgrading my phone to cynogenmod7 seeing the video uploaded by mobiletech. however i am facing a problem. i am failing to transfer the file "cm_captivatemtd_full-17" into the captivate. i am stuck with the update sice i cant tranfer this file to the captivate from my laptop. any help is would be great.
Its hard to recommend to flash any roms when you can't even get the file onto your phone you know, if something goes wrong with the flash you'll be in a world of hurt trying to fix it.
But anyway did you install the usb drivers, is the laptop recognizing the phone, can you view the files on the phone?
peachpuff said:
Its hard to recommend to flash any roms when you can't even get the file onto your phone you know, if something goes wrong with the flash you'll be in a world of hurt trying to fix it.
But anyway did you install the usb drivers, is the laptop recognizing the phone, can you view the files on the phone?
Click to expand...
Click to collapse
thanks for your reply.i have installed the usb drivers. the laptop is recognizing the phone but i am not sure how to transfer the file to the phone. i cant see the file on the phone.
Try using rom manager i think is the easy way to flash roms
Regards
Enviado desde mi SGH-I897 usando XDA Premium App
peachpuff said:
Its hard to recommend to flash any roms when you can't even get the file onto your phone you know, if something goes wrong with the flash you'll be in a world of hurt trying to fix it.
But anyway did you install the usb drivers, is the laptop recognizing the phone, can you view the files on the phone?
Click to expand...
Click to collapse
This.
Seriously. Do NOT flash anything if you don't know how to transfer a simple file to your phone. Wtf
Sent from my HTC Vision
antiquinal said:
thanks for your reply.i have installed the usb drivers. the laptop is recognizing the phone but i am not sure how to transfer the file to the phone. i cant see the file on the phone.
Click to expand...
Click to collapse
Pull down the notification bar and you should see a usb connected notification, click on it and it should connect the two together.
hey guyzzz...
Guyz i need some help...I want to copy some files (pdf , gameloft data files in android/obb) from my pc to my HTc one...I installed several drivers but no one is allowing me to copy files from my pc to phone...
SO PLZ TELL ME STEP BY STEP PROCESS TO COPY THE FILES FROM PC TO PHONE FROM BEGINNING???WHICH WHICH DRIVERS TO INSTALL AND WHEN ???
HTC SYNC MANAGER IS SHOWING ERROR 1016 (UNABLE TO DETECT YOUR DEVICE, PLEASE RECONNECT YOUR DEVICE) WHEN ATTEMPTING TO SYNC...
plz plz plz help>>!! sorRY FOR STARTING A NEW THREAD BUT NO ONE IS HELPING ME SO I HAVE STARTED A NEW THREAD..!!
Use these drivers. But first uninstall all the drivers you have installed for your phone. When done install those, then go to control panel, device manager, then find the HTC one , and update the drivers using the ones downloaded.
http://forum.xda-developers.com/showthread.php?t=1161769
Sent from my HTCONE using XDA Premium 4 mobile app
jab74101 said:
Use these drivers. But first uninstall all the drivers you have installed for your phone. When done install those, then go to control panel, device manager, then find the HTC one , and update the drivers using the ones downloaded.
http://forum.xda-developers.com/showthread.php?t=1161769
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thnxx sir...tried this but no luck..
After updating htc sync manager the problem of syncing is solved ...
But still i cannot transfer files from pc to phone...
Plzz help devssss....i m in serious problem..
What did it say?
Sent from my HTCONE using XDA Premium 4 mobile app
jab74101 said:
What did it say?
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sir the drivers were updated but still i cannot transfer files from pc to phone...it says insert a disk into drive g...
jayas.mayank said:
After updating htc sync manager the problem of syncing is solved ...
But still i cannot transfer files from pc to phone...
Plzz help devssss....i m in serious problem..
Click to expand...
Click to collapse
transferring gameloft data constitutes a serious problem??? the iphone does it easily. u should get one of those!:good:
I don't know how much this comes up but, my one can't use adb. I've gotten the required drivers and usb debugging checked on. Still says device not found. I've tried changing cables, computers and resetting my phone and no dice. I'm kinda at a loss on what to do. I'm running the 4.3 original sprint.
Sent from my HTCONE using xda app-developers app
Sorry shoulda said offline to begin with.
Sent from my HTCONE using xda app-developers app
Same here!!
I have the same problem with my HTC One as well... It's running android 4.3.
Guess were stuck on stock.
Sent from my HTCONE using xda app-developers app
My pc at home works just fine...my work pc on the other hand has this same issue. Home pc is 32 bit, work pc is 64 bit. It's either something driver related or because it's 64 bit, I haven't had a chance to really diagnose yet. I would start by completely removing htc drivers and try again. Or maybe try a different pc if no luck getting it to work. This weekend I will try to get it working on my work pc and report back what I figured out.
That's the weird thing about it. I've reinstalled drivers, put it on different computers, x64 bit included and nothing works it just says device not
Sent from my HTCONE using xda app-developers app
Online I think it's the phone issue cause I ruued as well and nothing worked. Indirect or big daddy need to see this and offer a suggestion on what is going on.
Sent from my HTCONE using xda app-developers app
spirusthedj said:
Online I think it's the phone issue cause I ruued as well and nothing worked. Indirect or big daddy need to see this and offer a suggestion on what is going on.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
From what I can find about the "Offline" status is that you need to update your Android-Sdk there have been quite a few updates recently.
Also try this for configuring your drivers correctly
(If you are using Windows 8.1 this will most likely not work)
On your PC go to device manager and find your phone(usually M7WLS), right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar should be one of the first couple choices
Select MyHTC install and you should be good
That's the thing my old sdk was working fine that's the thing I have the drivers updated ok. It recognized my device but it shows my phone to be offline.
Sent from my HTCONE using xda app-developers app
spirusthedj said:
That's the thing my old sdk was working fine that's the thing I have the drivers updated ok. It recognized my device but it shows my phone to be offline.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
From what I understand the CMD widow was updated if you use the older version it will show your device as offline
Well I got further this time it says device not authorized. Please check the confirmation dialog on your device.
It's progress it seems but I never got a confirmation on my device.
Sent from my HTCONE using xda app-developers app
Nevermind the key magically showed up and it's fine. Thank you for at least helping
Sent from my HTCONE using xda app-developers app
bigdaddy619 said:
From what I can find about the "Offline" status is that you need to update your Android-Sdk there have been quite a few updates recently.
Also try this for configuring your drivers correctly
(If you are using Windows 8.1 this will most likely not work)
On your PC go to device manager and find your phone(usually M7WLS), right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar should be one of the first couple choices
Select MyHTC install and you should be good
Click to expand...
Click to collapse
When I went to Device Manager, my HTC One showed up as MTP USB Device instead of ADB. Could you shine a little light on it for me? This is my first time trying to unlock and root my device. What software/driver I would need? So far I only have the HTC Driver installed.
Thank you
DrTai said:
When I went to Device Manager, my HTC One showed up as MTP USB Device instead of ADB. Could you shine a little light on it for me? This is my first time trying to unlock and root my device. What software/driver I would need? So far I only have the HTC Driver installed.
Thank you
Click to expand...
Click to collapse
Uninstall everything HTC
Unplug your phone
Reboot your PC
Install these drivers
Plug in phone and let it install the drivers(it will install drivers in recovery,bootloader, and booted to your OS)
Then do the steps I posted if you still have problems.
I followed what you did, and followed the instruction you posted earlier as well. I went to Driver tab and tried to update the drive and there wasn't an option for ADB USB Devices. I unchecked the recommended box and still came up with nothing :/ Is there anything else I need to install?
Sorry to bother you again
DrTai said:
I followed what you did, and followed the instruction you posted earlier as well. I went to Driver tab and tried to update the drive and there wasn't an option for ADB USB Devices. I unchecked the recommended box and still came up with nothing :/ Is there anything else I need to install?
Sorry to bother you again
Click to expand...
Click to collapse
That is the way I always fix driver issues. I'm kinda out of ideas. I'm usually fixing someones phone remotely so without being able to see your PC I can't offer any other advice.
BTW do you happen to be using Windows 8.1?
bigdaddy619 said:
That is the way I always fix driver issues. I'm kinda out of ideas. I'm usually fixing someones phone remotely so without being able to see your PC I can't offer any other advice.
BTW do you happen to be using Windows 8.1?
Click to expand...
Click to collapse
I'm on Window 7 still. I'll do some research Thanks for the help though
bigdaddy619 said:
That is the way I always fix driver issues. I'm kinda out of ideas. I'm usually fixing someones phone remotely so without being able to see your PC I can't offer any other advice.
BTW do you happen to be using Windows 8.1?
Click to expand...
Click to collapse
I had to update the SDK and the computer was able to recognize my HTC One. Not sure if you have encounter this before...
I unlocked my phone, install TWRP 2.500 with Toolkit v3.1. And when I went into the recovery, the touch screen won't work. I did some research and it seems I need to install new version of TWRP. However, I'm not sure how to install it without using the toolkit... and most people talked about GooManager... but my device isn't rooted yet... I was gonna root it using TWRP but the touch screen wouldn't work. So I'm stuck :/
DrTai said:
I had to update the SDK and the computer was able to recognize my HTC One. Not sure if you have encounter this before...
I unlocked my phone, install TWRP 2.500 with Toolkit v3.1. And when I went into the recovery, the touch screen won't work. I did some research and it seems I need to install new version of TWRP. However, I'm not sure how to install it without using the toolkit... and most people talked about GooManager... but my device isn't rooted yet... I was gonna root it using TWRP but the touch screen wouldn't work. So I'm stuck :/
Click to expand...
Click to collapse
Get v2.6.3.0 from here and put it in the toolkit folder where the other version of twrp is located and remove 2.5.0.0 then try again
http://techerrata.com/browse/twrp2/m7wls