Database Develop

How widespread is this problem?

I'm on my second tilt. I returned the first one because it was impossible for me to carry on a conversation on the railroad to and from work (or in other mildly noisy situations). While I have no issues hearing the person on the other end, my voice cuts in and out to such an extent that I cannot carry on a conversation. This occurs in the morning on relatively empty trains and in the evening on crowded trains.
There is another thread in which most people have been complaining about the quality on the other end when using the speakerphone, but some had a problem similar to mine as well. AT&T claims that this has not yet been identified as a widespread issue with the device, but before I really raise a stink with them, I wanted to find out if this was really a widespread issue or not.
If this is to ultimately be useful to others, I guess it makes sense to identify which version of the Kaiser you are using.
Thanks.

Turn on Automatic Gain Control
Start / Settings / System / Microphone AGC
"Enable"
*really* helps voice quality a lot.
DLD

One of the main reasons i upgraded to the tilt (it was a huge upgrade, basic phone to a all-in-one phone) was because my phone calls dropped all the time. I thought it was because of the phone (it was old, been dropped ALOT), but I'm beginning to wonder. when talking on the tilt the other day, the other person complained that i was dropping in and out. i was pacing on the upstairs of the house, and kept passing TVs, computers and their moniters and past the wireless router, so it could be that, but, again, i don't know for sure.

That's funny, in the other thread people were saying to turn it off. It is off by default on the tilt so I never bothered to turn it on (yes, I'm a noob...). I'll give it a try...thanks!

mjizzy said:
That's funny, in the other thread people were saying to turn it off. It is off by default on the tilt so I never bothered to turn it on (yes, I'm a noob...). I'll give it a try...thanks!
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Click to collapse
Yes, it's a curious thing the AGC. In a way it would be helpful to have a hard key for it because how well or badly it works depends on the background noise level. So in some situations you might want it off and even in the same conversation you might want it on. Also it's behaviour is affected by whether you are on speaker phone where volume level and feedback become issues. (Not the easiest thing to test out either!)
Mike

Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.

clippy said:
Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.
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Click to collapse
That's very good to hear.

I thought AGC only Adjusts the volume of your voice automatically when you are recording.

TroyBoy30 said:
I thought AGC only Adjusts the volume of your voice automatically when you are recording.
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Click to collapse
It does help, but only slightly when calling on my device.

It seems to help on my tilt as well, but I really haven't had much of a chance to test it out. I will say that, however small the sample size (and assuming it is random), it is somewhat comforting that most respondants have not had any problems at all. Maybe ours are just from a bad batch. I'm going to try calling AT&T to see if they'll swap mine out again.

I just got off the phone with HTC support again (here in Belgium). He URGED me that everybody that has the problem would report it: the more requests on the problem they receive, the faster they will start developing a fix.
So everybody, start calling HTC support and ask they make a ticket for it!

clippy said:
Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.
Click to expand...
Click to collapse
i hope they can make a fix... common htc how come thei never faced this problem on their test .. cant believe it!

My 2 cents on AGC, auto-gain automatically turns up the mic volume to capture "light" low volume sounds. It would really help capture a wispering speaker in a quiet room. On a loud train it should automatically turn it's gain down because of the loud ambient noise and I would expect the speakers voice to be harder to hear by the other party.
In a loud place I'd say turn it off, but as always, your own trials will tell what's best for you.

RemE said:
My 2 cents on AGC, auto-gain automatically turns up the mic volume to capture "light" low volume sounds. It would really help capture a wispering speaker in a quiet room. On a loud train it should automatically turn it's gain down because of the loud ambient noise and I would expect the speakers voice to be harder to hear by the other party.
In a loud place I'd say turn it off, but as always, your own trials will tell what's best for you.
Click to expand...
Click to collapse
so in resume, TyTN II / Kaiser Speaker phone SUX
this is a very important feature in a phone, i don't care if it's the best PDA phone in the world... a good phone must respond as a good phone and the Kaiser doesnt...

rocho said:
i hope they can make a fix... common htc how come thei never faced this problem on their test .. cant believe it!
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Click to collapse
Did you already contact HTC?

In some cases. Yes, but I only have issues with people hearing me while using the speakerphone.

xmoo said:
In some cases. Yes, but I only have issues with people hearing me while using the speakerphone.
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With my device, the sounds also drops when I'm calling with the phone held to my ear :-(. Doesn't happen often, but it does happen.

Calling HTC
I called HTC America (HTC India is more like it) to report the issue. They were very thankful and apologetic and mentioned the possibility of getting a new device. He said he was going to dispatch an e-mail about the issue to HQ immediately and that they would be sitting down with AT&T in the near future (as they do 30 days after a new phone is released with a given carrier) and would do his best to make sure the issue is addressed at that time.
Here's hoping...

mjizzy said:
I called HTC America (HTC India is more like it) to report the issue. They were very thankful and apologetic and mentioned the possibility of getting a new device. He said he was going to dispatch an e-mail about the issue to HQ immediately and that they would be sitting down with AT&T in the near future (as they do 30 days after a new phone is released with a given carrier) and would do his best to make sure the issue is addressed at that time.
Here's hoping...
Click to expand...
Click to collapse
I've reported the issue to the HTC authorised service center close to 2 weeks ago. When I called up the service center, their reply is : no response from the HTC Taiwan yet..... What a surprising innocent reply from them!!!! As if they have never got any feedback on such issue before!

Hi
I wonder if the problem is caused by excessive volume of the in built earpiece? Do you have this up on maximum or high?
The inbuilt earpiece goes very loud and so the sound would easily be picked up by the microphone causing it to behave similar to when you have it on speaker phone as it tries to stop feedback and echo.
There isn't a lot that can be done about this apart from turning down the earpiece volume or using a wired headphones with mic. It may be worth turning down your volume on the earpiece to see if it improves.
Regards
Phil

Before I go ahead and void my warranty...

I've had my AT&T banded N1 (with Rogers in Canada) for nearly 2 weeks now and I've been waiting to make sure everything works properly before I potentially give up my warranty by unlocking it. One thing that has been bugging me though is the call quality.
Everyone raves about how clear the call quality is on these things, but based on my phone I don't really agree. When no one is talking the line is dead silent (so silent that I almost think that the call has dropped), but when the other person begins to talk a light static or crackling background noise starts and once they finish talking it goes away and is completely silent again. If the static was there all the time I might not even notice it, but since it stops and starts during pauses in the conversation it really stands out. This happens on both the handset ear piece and with the headphones that came with the phone.
Has anyone else noticed this? If it's normal so be it, but if not then I might as well try and get it fixed before I do anything.

I don't have the at&t version but that does not sound normal.
Crackling is normally a sign of a speaker problem but I wouldn't think the headphones would also produce it.

seems i have the same issue...

i havent noticed any noise like this, but i will go test it and see if i have it too.

It's the speaker, for some reason the Nexus One comes with a slightly-too-loud speaker volume setting built in and you need to turn the incall volume down one notch from max. At least that solved my problem, hope this works for you!

have just called Google Tech Support and the guy suggested me to blow into the earphone couple of times and see if it helps
if not, do a hard reset
if not, call for warranty...

Since I get this noise in both the handset and ear phone speakers at all volumes I have to assume the problem is with my radio.
It's too much of a pain to get warranty work done outside of the US so I'm just going to learn to ignore it.

[Q] galaxy s mic problem

hi:
besides the galaxy s I have a nokia 72e and I want to ask if anyone has a problem with microphone (with Galaxy s)? maybe is not something serious but when i`m talking from the e72 the people hear me more clearly than i talk from Galaxy s;they complain that my voice is muffed.
i don`t know what to do .... if i go to warranty and stand in lines and let the phone for almost a week in their custody,and find out after that the phone was alright...?!
i discovered the difference by chance,when I called the same person from both phones shortly.
if anyone knows this kind of problem please let me know......

First of all, this doesn't belong in development.
Secondly, yes there is a known issue with the mic on the SGS, or rather the mic drivers and settings. I don't think there is a community fix for this, and Samsung has not acknowledged it publicly, so I don't think it will be fixed any time soon.

jap, I just finished my mic mod there. I looked the youtube video
how to disassemble the phone and bettered the mic part.
The mic is situated 90 degree and little rubber channel is used
to direct the sound to mic. This tiny rubber channel was incorrectly
pressed in so half of the input was covered. So a I widened the channel input
and also drilled the hole in case little bigger (do not do that! it may ruin the
case chrome). Sounds little bit better.
Now, is this normal, to make a mod to better mic sound for a elite phone ?

yes, there absolutely a known issue. I purchased two of these phones, and both had the exact same thing you describe. It was absolutely horrible!! I received two replacements, and the sound quality is MUCH MUCH better... BUT, it is still no where near where i think it should be. all my previous HTC devices had far superior sound quality than the Samsung GS. The Galaxy picks up voices 100 feet away... and noises from other crap that none of my other phones ever did... I'm hoping that it is in fact a software thing, and once 2.2 is released, it has better canceling technology built in. Will see..

Construction of built-in microphone is not a problem... The problem lies in software. If you connect external mic (fe. headset) sound is still disorted. There's no way 2 microphones will be broken. This is the same headset which is shipped with Samsung Wave and that phone has no problems with build in and headsets microphone.

uberberben said:
Construction of built-in microphone is not a problem... The problem lies in software. If you connect external mic (fe. headset) sound is still disorted. There's no way 2 microphones will be broken. This is the same headset which is shipped with Samsung Wave and that phone has no problems with build in and headsets microphone.
Click to expand...
Click to collapse
Good point !
But in my case there was 50% better quality with headset ..
Now that I have some of yours attention - why don't I see more post
of video jerkiness, stuttering problems ?
In my phone After every 1 sec. the video recording stutters slightly.
I saw this we saw this all ready in first galaxy test video.

My main problem with the mic is the distortion... It's so bad you can't even record a clip in the car with the radio on. It already gets distorted, something to be ashamed of samsung.
Nice to have HD recording, too bad the only thing worthwhile is the picture since the audio is utter crap.
(Yes, a bit frustrated )

Is it still this bad with the JPK Froyo firmware?

Moved thread to Q&A section

Never noticed this before. I hope this is software related. More and more bugs keep on appearing, almost wishing I picked another phone. The Galaxy S has downright amazing hardware, yet Samsung choose to let it down with all the bugs
Sent from my GT-I9000 using XDA App

I've just bought the Galaxy S for my other half and have noticed exactly the same problem . Went back to the shop and tried the test phone they have in the shop. I only noticed a very marginal improvement (guy in the shop didn't notice any difference).
Anyway I would be interested to know if anyone has swapped the phone since noticing this problem and had an improvement - i.e. is it just a dodgy batch of microphones from Samsung?
Thanks all!

Is there still no fix for the microphon problem? 5 million items sold and each owner of it cannot take a proper video from a concert or on a fair or even on a birthday party, where there are louder surroundings. Annoying.
Please, devolopers, have an eye, ups, ear on that!

I've been complaining about this since July... no response
Sent from my GT-I9000M using Tapatalk

ranjib said:
Is there still no fix for the microphon problem? 5 million items sold and each owner of it cannot take a proper video from a concert or on a fair or even on a birthday party, where there are louder surroundings. Annoying.
Please, devolopers, have an eye, ups, ear on that!
Click to expand...
Click to collapse
Most smartphone will get crappy sound when using built in microphone on High volume environements. Basically, it's hardware limitation with the built in microphone.
I've done some test (see in the accesorie sections for result with video) and you can use an external microphone with an adapter for theses type of recording.

So, the delivered headset does nothing better than the onboard mic.
It is definitely a matter of the hardware?
Asap I'll give an external mic a try....(using the Nokia-made TV-cable...)

Grashoper said:
yes, there absolutely a known issue. I purchased two of these phones, and both had the exact same thing you describe. It was absolutely horrible!! I received two replacements, and the sound quality is MUCH MUCH better... BUT, it is still no where near where i think it should be. all my previous HTC devices had far superior sound quality than the Samsung GS. The Galaxy picks up voices 100 feet away... and noises from other crap that none of my other phones ever did... I'm hoping that it is in fact a software thing, and once 2.2 is released, it has better canceling technology built in. Will see..
Click to expand...
Click to collapse
Pls reply to other forum messages showing that u also have the same problem after replacing the phone (it only solve part of your problem), because I see your msg from another post that u were saying that u have no problem after replacing the phone. And that is not totally correct, u still encounter some problems

My problem is slightly different
Hi,
I got a sgs early 2011 and I quickly noticed that the voice recorder gives a very bad sound when listening back. I started to be afraid I would be as bad when calling someone. The problem I have is a horribly distorted sound with a terrible noise in the background. The recorded sound is simply useless.
later I was very happy when I did the call test as the use of the embedded microphone to call is alright. I even rang a friend beside asking what he thought about the sound qualify and he said it was ok. Then we swapped phones and I too thought the sound was fine.
But we tested again a recorded sound & video with my friend and it was awful.
After finding this thread I decided to try again and to compare with the head set microphone. For me it makes a huge difference ! The noise disappears and the distortion too.
first I thought the problem came from the compression rather than the microphone and now I don't know what to think...
My phone is on Froyo 2.2.1 (thanks to this website).

My problem is slightly different
Hi,
I got a sgs early 2011 and I quickly noticed that the voice recorder gives a very bad sound when listening back. I started to be afraid I would be as bad when calling someone. The problem I have is a horribly distorted sound with a terrible noise in the background. The recorded sound is simply useless.
later I was very happy when I did the call test as the use of the embedded microphone to call is alright. I even rang a friend beside asking what he thought about the sound qualify and he said it was ok. Then we swapped phones and I too thought the sound was fine.
But we tested again a recorded sound & video with my friend and it was awful.
After finding this thread I decided to try again and to compare with the head set microphone. For me it makes a huge difference ! The noise disappears and the distortion too.
first I thought the problem came from the compression rather than the microphone and now I don't know what to think...

http://www.youtube.com/watch?v=FLZbz6KXLso
I have the same issue.
Check the comments, there is a guy who says how to fix it, but he is not very precise, so i asked for more info.
We'll see
Πάνος

Try out Speedmod by Hardcore in the dev section. Includes fixes for the mic and headphone output.
No need for Audio boost or any hacks. Sound is the way it should be now
A lot less background noise on mic now and no more EU regulations degrading the audio quality anymore.
Sent from my GT-I9000 using XDA App

Slight "Processing" sound when on phone calls?

Is anyone else getting a very slight "processing-type" sound when on phone calls? It's hardly enough to notice and I only hear it when the other person and I are completely silent, but it's there. I was just wondering if it's only my phone or all of them. It's not really loud enough to complain about, just asking out of curiosity.

What does a processing-type sound, sound like?

Like your computer when it is processing something, or maybe when the hard drive is being read, though not as loud as either of those obviously since it's so small. It's hard to explain, but if you listen closely when no one is talking but a phone call is in progress, you should hear it.

Hard drives make clicking sounds.

The disks also make a slight "whirring" noise which is more of what I was referring to.
EDIT: I listened to it again and this doesn't really accurately describe it. It's very hard for me to explain and as I said it's so quiet that it's really a non-issue, just a curiosity I guess. If anyone else happens to notice it at some point, let me know, if not then no worries.

Ahhh. See now we are getting somewhere. I know what you're referring to. That's interference you're hearing most likely. Remember back when if you put your old GSM phone near some speakers you'd occasionally hear weird sounds kinda like a chirping and buzzing etc? You still get that nowadays but its not as profound. Its just a small whining sound. As long as you have a speaker and you have something emitting radiowaves near it, you will have speaker feedback

Oh I know that sound. If I put my phone near my speaker after sending a text or anything it does that. I would say it could possibly be a very quiet version of this, but to me it sounds like the sound is coming from the phone itself and not the speaker, but only when on a phone call. I'm not sure about that though and you may be right about it just being some sort of interference - could be that it's just fooling my ears into thinking it's not coming from the speaker since it doesn't fit in at all with the rest of the call.

I mean nothing else on the phone actually makes noise, aside from the small click that the power and volume keys make. You don't hear electricity or data moving through memory or the cpu etc...

Speakerphone SOFTWARE "Issue?"

Hey guys, I've noticed a weird bug with stock 4.2.1 on my Nexus 4, and was wondering if anyone is experiencing the same thing. If not, then perhaps it is the hardware and not the software, but the nature of this bug has lead me to believe it is software-related.
Let me first say, right off the bat, that I have had no other issues with my phone, and that when I play games or watch movies, the volume is loud, clear, crisp--just all around excellent. However, when I use the speakerphone on a call, it seems to be... quieter than everything else. So I tried playing around with it, and discovered something interesting.
The next time you're in a call, put it on speakerphone. Note how loud it sounds to you. Then, turn the volume down one notch, and then put it back up to the max volume again (I've only experimented with it being at max already, then turning it down one notch, and then back up).
Does it sound WAY louder? And does it sound distorted, almost overblown? Why would it be like that during a call, and why would adjusting the volume down and then back up again have such a result if it was NOT software related? And, furthermore, why would it be blown out and distorted here where as for everything else it sounds superb?
Let me know your thoughts--maybe I need to RMA? I got this one at T-Mobile (I didn't have to pay the equipment installment due to my current plan, so it was cheaper to buy it @ $200 from them).
Thanks!

Same Here .. I believed it was the only with this problem since no one had said.
I think is Software Issue.

Yeah I noticed that no one had mentioned this, but I believe if it's software then it must be affecting everyone. At least, it should be affecting stock users. I guess I noticed this sooner because I use speaker phone when I'm driving in the car, since my ragtag bluetooth receiver that outputs through a tape that's plugged into it and inserted into the tape deck only transmits music and notifications, not calls--for some reason--over the car speakers. Just got sick of plugging into the phones headphone jack every time I got in and out of the car! lol

Check this out
http://forum.xda-developers.com/showthread.php?t=2024226

munchy_cool said:
Check this out
http://forum.xda-developers.com/showthread.php?t=2024226
Click to expand...
Click to collapse
See but mine doesn't crackle or do any of that stuff during calls or anything else. And it's not blown out sounding during anything other than calls where I have lowered the volume and then put it back up to max right after. I don't think the problem is the same as it is here, it just seems similar, for sure.
Also, when not on speaker phone, the in call volume is perfect and without issue. It's limited to specifically what I mentioned in the original post.
Thanks for the reply, but I'm talking about it being overtly loud and only being so when adjusting the volume down and back up to max, and that prior to that, the volume is just a bit on the quiet side at the maximum. Not crackling/popping/etc!

cool..sorry about that.

Exact same situation with me.little buzz while on call nothing else.
Sent from my Nexus 4 using xda app-developers app

[delete]

munchy_cool said:
cool..sorry about that.
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Click to collapse
No problem! Appreciate the attempted help =]