Having issues with G1 erasing contacts. - G1 Q&A, Help & Troubleshooting

So I bought a G1 at a really good price the other day. My first android phone. Basically in not so many words this confirmed I'm a wimo guy. So I gave it to my buddy to use. He's coming from a Gravity semi smart phone with the $10 data plan from Tmo. Well at first he plugs in his sim and no problems, he gets full 3G and creates a google account and all is great. He calls me later that night saying he's blocked from the internet now and its saying he needs to upgrade his script to the $25 data plan to use the phone. What wierd is I've seen this before and it always launches Tmo's web2go site saying you need to upgrade. His loads up google fine, can search google, but can't actually goto any other sites. I thought this was wierd but may be tmo give you a full connection for a couple hours to register the phone. So now he's ready to upgrade to the $25 data plan and he says every day it erases his contacts and he has to re import them from his sim card everyday. I'm wondering if the google backup is having something to do with this? Or have anyone else had an issue like this? I do have the full data plan and plan on testing this out this week to see if it happens to me too.

I think with Android Phones it syncs with Google Account and needs a Data Plan to sync contacts..
thats a simple idea, but im sure its not that at all jus an idea

That what I'm thinking. I'm figuring he's importing his contacts. It goes to update and merge them to google. Finds google empty or can't contact google, and wipes them all out back to stock. I'm gonna test it myself with my card here soon so If I figure anything out I'll post it.

If he can ask him if he can get on wifi and try to sync with google that way and see if they will stick

ilostchild said:
If he can ask him if he can get on wifi and try to sync with google that way and see if they will stick
Click to expand...
Click to collapse
My test should be fine, he doesn't mind paying the extra money for the smartphone package he's just worried the phones broken. I on the other hand am leaning towards user error, needing a script to get to google, or software error. Which I would imagine I could cure by flashing a new rom.

O it would be the same as your test that you want be it wont require you taking out your sim, and putting it in the phone then turning on blah blah... jus quick and fast if it saves it then needs the data to work

That would be a good idea because I don't like taking out my sim. I've always had great luck with them till this phone. It killed 3 of my cards because it had a locked pin in the simcard port. I finally realized what was happening and jiggled it and it loosened up and fixed it. But I already took back the phone and wiped it so I need a data connection and google account to just boot it again. I'll just trade out my HD2 for a G1 for the week..
j/k I'll give this damn android a fair shot.

Related

G1 and T-mobile Question

I think this is the best place for this question.
I have a G1 now and am considering moving over to the Nexus one. My wife and I are on the family plan and we want to keep that going. Currently she only had a basic phone with basic cell service. I have the basic cell service with the Data Plan added to my line. Her contract is up and she can get a new phone, which is good because her Motorola is getting flakey. Anyhow she wants to start doing text messaging with family. So she wants a new phone that has a full keyboard for texting. She doesn't need/want the data plan as it is $30/mo that she won't use. The problem is that all the phones with full keyboards require a data plan. She is a stay at home mom so if she needs the internet she get on a computer. So my thoughts were to get the new Nexus One for me @ $533 for the unsubsidized rate. I take my SIM out of my G1 put it in the N1. Move her sim from her Motorola over to my old G1 then turn on texting on the her line.
She wouldn't be paying for data and I could just set the G1 up to use our Wifi anyhow. Not that it would be used for anything but updating and installing new apps. So it should be fine. I could wipe the phone and set it up on her Gmail account before pulling my sim so I could then configure Wifi.
Does anyone see any flaws in my thinking? I have already put her sim in my G1 as a test and it could make a receive calls on her number. The one thing that I did notice is that it said it had 3G coverage but I didn't try it.
Thanks
Well I was out running around today and stopped into the local T-mobile shop to run these questions across them.
Basically they said that it should be fine. They would only be concerned if I were trying to disable the data plan on my account while still under contract. Since I will be maintaining my data plan for use on the Nexus there are no concern. He said that I may have issues when trying to set up the phone for Her. I mentioned I could wipe the phone and set it up on her Gmail account before moving my SIM. He said that once her SIM is in it may have and issue the first time it powers on. He said that worst case we could come down to the store and turn on the data plan for an hour or so and get it updated then they could turn it off.
He also mentioned that I may have problems accessing the App Market as they were told that it needs the data network to function. However he admitted that he can access the App Market just fine on his old G1 at home over his Wifi and no SIM Card. So he again thought that I would be OK. The only real issue that I can see is that I may not be able to get OTA updates. That shouldn't be a big deal because the phone is rooted and I am running a cooked ROM on it. We plan on leaving it that way and I will be doing updates in that manner.
So it looks like my questions are answered. I am posting the resolution as others may have the same question.

Questions about G1 ... ATT... Blocked Data... Debacle!

So my friend is giving me her old G1 since she got a new phone and it is basically sitting in her glove compartment. She has T-Mobile I have AT&T.
I am on a family plan with no data plan and my parents went so far as to put a data block on all the phones. I read a few sites and I heard from one that once the phone is unlocked it is a one time deal, if this is true this may be good for me.
A) Since my friends phone is obviously unlocked since it was hers and she used it, if I put my ATT sim card in (she's not gonna factory reset), will it work? What would I have to do
Since I dont have a data plan and my parents blocked all data (internet, not messaging) but I have Wifi, can i tell my friend before she mails me her G1 to enable wifi?
B) Since I don't plan on getting wifi anytime soon, this would be good no? Ofcourse if question A is correct that I wouldn't have to unlock it and activate it.
Ba) If question A is fail, could i still activate the phone via my wifi on the gmail account set up?
So those are all the questions I have, I would like to know what I should do when i get the phone in anycase because I would really like to use it, and i plan to use the wifi feature instead of paying for a data plan since my town has a lot of free wifi hotspots!
Let me know!!!
- Joey
you can also reach me at,
AIM: inability2sleep
If the phone is up to date, it should allow you to skip the account sync process (which is one reason data is required). That way it should allow you to get into the phone and activate wifi yourself.
Of course it wouldn't hurt to have you friend do it for you. Convenience and all.
you meant to say "Since I don't plan on getting data anytime soon..." right?
If she doesn't factory reset, you can add multiple accounts on a single G1 through settings. So give that a go too. The main thing is, that before donut, it was mandatory to sync over data service to activate your phone on a fresh G1. So you should be ok.
Hey Innovated,
Shouldn't have any issues doing that. If you pop in the SIM card, the phone will first say Emergency Calls Only. You have to go into Settings, Wireless Controls, Mobile Networks, then Network Operators and select AT&T.
If it pops up with an unlock code screen, then you need to purchase an unlock code. eBay is usually good, around $5.
After that, everything will work. As you don't have a data plan, and have a data block in place, there's no need to enter new APN details.
As for wifi, you can turn it on or off as you want. To turn on and off, click Settings, Wireless Controls, Enable WiFi.
Hope this helps!
-XBrav
Wow thank you so much for both of your fast replies! This will help so much and hopefully it is as easy as you say! I can't wait to have this cool phone!
My friend wants to know if it can still work if she can factory reset it, and add my gmail account to activate it before mailing me the phone... Would that still be the same as what she 'WAS' going to do in my first description?
As far as I know that can work. What the sync does is add your contacts, and allow the phone to sync with your google account. With 1.6 and higher, android allows you to skip the step, but it should be possible if she does it for you.
Worst comes to worse, you factory reset and hit "skip" . So yup. hope that helps.
even if im ATT and she's Tmobile?

Used G1 without web plan

If I buy a used G1 on ebay, can my neighbor just put her sim card in it without any web plan? She has a regular voice and text plan on T-Mobile with a cracker jack nokia flip phone and it's a hassle for her to send and receive texts. I figured she can get a phone with a keyboard and make her life easier.
Does she have to turn anything off so she doesn't get charged for web service?
without a data plan its gonna be hard to get past the activiation screen.
all she would need to do is
get a sim with someone who has data,
go through the setup creating her own gmail account
then when she;s at the home screen power off and swap sims again.
she wont have internet but the basics will work!
I have an iPhone on T-Mobile with data. So I can use my sim and put it in her G1 and where do I find the next steps in activating everything?
no sim = unpassable NO SIM screen.
sim without data = activation/learn how to use screen, cant continue after wanting to create gmail account
sim with data = get to step above but it will create the account and allow you through to the home screen.
so yes, as long as the sim has data, she should be ale to activate.
just remember to tell her that the phone is much more fun with data ;D
Thanks. Once I get her to see how much fun and easier to use a smart phone is I'm sure she'll eventually get a data plan.
actually I think the only way to get pass it is with a android data plan, Im not sure of the other data plans t-mobile has.
But I have had my G1 for a year w/o data.I got 5MB of free data when I bought it so you can try it even though your getting it used.I still had this problem when I was rooting it though because I had to log-in without the data.I did by going through the adb shell or something its kind of difficult.
Maybe someone else can give you more information
Ok I got it and I installed the sim card from my iPhone. I went through the activation process and I created a generic gmail account and have been using the G1 for the last 30 minutes. Have it also working through the wifi at home too.
Now I have to install her sim to see what happens.
Download APN droid so that her phone doesn't connect to data services. They will charge her per MB if she doesn't.
I got pretty good at modifying the iPhone and next week I have to learn the EVO. I hope what I learn with this G1 I can use with the EVO later!
I went into MARKET on the G1 and searched APN and all I got was APN Italy and APN Movilphone. Where do I get APN DROID and how do I install it?
The app's name is "APNdroid" by martin adamek. It's in the market.
I must be doing something wrong. I'm going into the market and searching for APNdroid and it keeps telling me
There are no matches in Android Market for the search : APNdroid
Do I have to be rooted or jailbroken or is it another Market not the one on the stock G1 ? Do I have to do it while connected on the cellphone or can I do it over wifi?
I'm not an idiot, I mean how hard is it to do a search, but this is making me nuts!!
OK Now I know what happened. I've been playing with the G1 since yesterday but for some reason today it decided to update its version. It asked if I wanted to update it and I said yes. Apparently the previous owner had never updated it. I now have a way prettier and more modern looking Market and it found the app quickly when I searched for it.
I installed the app and it's working great. I knew I couldn't be that dumb!
Thanks a lot for your patience.

anyone on ATT having data problems?

I've tried various different ROMs but it seems since installing the latest releases of Froyo I can't seem to get any kind of consistent data speeds any more.
One minute I'm getting 2mb the next I'm getting 200 or no connection at all. I've tried going back to other roms even 2.1 (cyanogen) but still have the issue. I don't know if it's network related or something is messed up on my phone.
I'm going to go back to completely stock everything (including radio) and see if I still have problems but just wanted to post here to see if anyone else has seen issues.
Thanks
Before you resort to messing with your device you might want to call AT&T and ask them whats up with you area. I found that 16 out of 20 towers in my arean were down and that was the problem. I continued to question them about what they were doing about it and found that the answer was nothing. The towers are Verizon owned and they cant do anything about it. They gave me a $280.19 credit on my account which almost pays next months bill.
I saved myself from the trouble and got next months bill paid.
Now, thats killing 2 birds with 1 stone
Yeah I've been having absolutely terrible data all day. I got on here looking for a thread about this. I'm also on AT&T. It has pretty much stopped working completely for the last two hours.
I read there was a nationwide outtage and people thought it was T-Mo but they claimed it was HTC.
Not real sure what the issue is but it's getting annoying.
vwauditech said:
Be you might want to call AT&T
Click to expand...
Click to collapse
ya... I ended up calling them... they said not having my IMEI # on my account would cause strange things eventually when the system does it's scans or whatever... they added the # to my account and data seems fine now... well, fine within ATT standards lol
I have been having big issues with the data connection since froyo came out.
Data will get "stuck" on sending and no program (browser, sync, market, ...) will be able to send or receive data ... they all time out or give a network connection error.
The did do an IMEI scan. They shut off my data because I had an iPhone plan.
I just hulked out at the ATT store for half an hour.
I'm still using a GSM carrier because I want to switch phones whenever I please.
They put me on the smartphone data plan. What happens if I want to grab an iPhone 4 and switch back and fourth?
So Angry. Don't Tread on Me!
Well I feel like an asshole. SwitchPro Widget disabled my data connection.
**** it I'm getting an iPhone.
cstcyr said:
Well I feel like an asshole. SwitchPro Widget disabled my data connection.
**** it I'm getting an iPhone.
Click to expand...
Click to collapse
f**kin troll...
anyways i always seem to have some issue with AT&T data. mostly 3G. i could be doing fine at one point and then a few minutes later, i cant load pages or do anything data wise and then im forced to turn the 3G off or connect to wifi if its around. $30/month for this crap?
xXJay_RXx said:
f**kin troll...
anyways i always seem to have some issue with AT&T data. mostly 3G. i could be doing fine at one point and then a few minutes later, i cant load pages or do anything data wise and then im forced to turn the 3G off or connect to wifi if its around. $30/month for this crap?
Click to expand...
Click to collapse
If you look around, there's a broad array of AT&T data problems the last 2-3 days... So something is going on, and I highly doubt it has anything to do with any hardware, software, etc, except for specific examples of course.
Perhaps all the ipony 4 lusers downloading new fart apps?
Zenoran said:
ya... I ended up calling them... they said not having my IMEI # on my account would cause strange things eventually when the system does it's scans or whatever... they added the # to my account and data seems fine now... well, fine within ATT standards lol
Click to expand...
Click to collapse
Crock'o's###e (it's an Irish crock, so there's an "e" at the end). All they need is the SIM card #, or ICCID, to authenticate the user. The IMEI is irrelevant and if the network needs it, it's auto-pulled from the switch (GSM phones always broadcasts the IMEI when they connect, it's how they nab people for the data plans). What the rep is doing with the IMEI is just updating the billing system, not anything network related (again, since the network already has your info). Now...what happens is that whenever you change the SIM or IMEI in the billing system, it orders the network to push out an OTA SIM update. There is,however, an option to simply send the OTA without fudging with the numbers.
Oddly enough, I ran the "mark the spot" application and at the end, it asked me if I wanted to run a diagnostic test. I selected yes and then about 10 minutes later it sent me a free text message acknowledging that they received my issue.
Now i'm testing my speeds and everything seems back to normal!
I'm getting consistent 1.5 up and 1.5 down whereas I was getting < 100 each way a couple of hours ago.
I'm in MD btw.
ATnTdude said:
Crock'o's###e (it's an Irish crock, so there's an "e" at the end). All they need is the SIM card #, or ICCID, to authenticate the user. The IMEI is irrelevant and if the network needs it, it's auto-pulled from the switch (GSM phones always broadcasts the IMEI when they connect, it's how they nab people for the data plans). What the rep is doing with the IMEI is just updating the billing system, not anything network related (again, since the network already has your info). Now...what happens is that whenever you change the SIM or IMEI in the billing system, it orders the network to push out an OTA SIM update. There is,however, an option to simply send the OTA without fudging with the numbers.
Click to expand...
Click to collapse
Ya I've always been thinking the same thing but was rather desperate to get better results after a week of poor performance and, surprisingly, after updating the IMEI # I was getting full speeds again. It could be purely coincidental but I guess there's absolutely nothing wrong with having the correct IMEI on file.
ATT has been sucking lately. I don't know if it's the froyo radio or what but I have been experience a lot of lag when the phone has been off for a bit then trying to initiate a data connection. ATT's data network can be absolutely awesome or absolutely SUCK, depending on the time of day and network utilization. I think I'm ready to jump ship to sprint (apparently they've really cleaned up their network problems in central ohio) or verizon but the Nexus has me stuck to ATT until something significantly better comes a long to switch into.
Too bad all newer phones on other networks all have those craptastic sudo layers like sense and blur... that crap and the "personal touch" of the carrier to android releases always ends up in it being a small eternity before you actually get the latest android. This is why the Nexus stays in my hand... I sure hope someone else releases a vanilla android phone that's support as widely as the Nexus.
khaytsus said:
If you look around, there's a broad array of AT&T data problems the last 2-3 days... So something is going on, and I highly doubt it has anything to do with any hardware, software, etc, except for specific examples of course.
Perhaps all the ipony 4 lusers downloading new fart apps?
Click to expand...
Click to collapse
lol +1
but yea i hope it has nothing to do with hardware. i was just fine with my nexus one using 3G up until a few days ago. i hope this is AT&T's way of fixing their 3G. this better get cleared up soon cuz im sooo ready to jump onto Verizon's Droid X or jump on T-Mobile's Galaxy S (while still being able to use my sim card on my nexus). i always had issues with AT&T and i just tried to ignore it while i was on the iPhone 3Gs/Nexus One but now this is ridiculous. i have had a few nights were i would get no data service at all. i was scared as sh*t thinking i messed something up while i was flashing (i happened to have flashed something the night i had no data) but when i woke up the next morning, i had data again. im almost fed up with AT&T. im paying $175 a month for two lines and this is the crap i get?
iboj007 said:
Oddly enough, I ran the "mark the spot" application and at the end, it asked me if I wanted to run a diagnostic test. I selected yes and then about 10 minutes later it sent me a free text message acknowledging that they received my issue.
Now i'm testing my speeds and everything seems back to normal!
I'm getting consistent 1.5 up and 1.5 down whereas I was getting < 100 each way a couple of hours ago.
I'm in MD btw.
Click to expand...
Click to collapse
what does that do? does it help AT&T find the spotty service areas?

Moving from tmo to att. what happens to all my apps?

Hi. As the title says I might be moving from t mobile to att and I will be getting an att nexus one when I do this because 3g speeds are very important to me. I have a bunch of paid apps and I am just wondering what will become of that?
Cant believe someone is switching from tmo to att.
I switched to tmo after 7 years with att. Much better customer service, no nickel and dimeing, lower bill.
tmo has 3g too.
britoso said:
Cant believe someone is switching from tmo to att.
I switched to tmo after 7 years with att. Much better customer service, no nickel and dimeing, lower bill.
tmo has 3g too.
Click to expand...
Click to collapse
Its because we're on a family plan and my dad is working in Mississippi right now. T-Mobile has an absolutely horrendous signal there. Can't even get GPRS. Forget 3g. And if he gets a job back here its not hard to simply go back to T-Mobile as we all have unlocked phones. Anyways do you have an answer for the original question?
I think they stay with you...
... because when you get to the new Android device you will activate it with the same google account you used on the last one and your apps will follow.
You might also use AppBrain to grab a list of your apps before you leave Tmo and then sync again with AppBrain once you get to ATT
I dont think it will matter because those are all connected to your gmail account, not your sim card or even phone imei. As long as you haver 2.2 and "back up my settings" selected in settings, it will automatically restore your phone when you activate a new n1.
Hope this helps
Just make sure you sign into the account you bought your apps with on the new device, and it will download your apps automatically.
Well the thing I'm wondering is that, wouldn't my old device have to be disabled somehow? Because if I can just sign into multiple devices then people would be stealing apps left and right.
If you root you can always use titanium backup and swap that way. There's even a cross compatibility mode now as well. Backs up programs AND data (saved games, settings ect....)
ksc6000 said:
Well the thing I'm wondering is that, wouldn't my old device have to be disabled somehow? Because if I can just sign into multiple devices then people would be stealing apps left and right.
Click to expand...
Click to collapse
The point is to factory wipe your old phone so a stranger isn't getting your paid apps for free. Google only ties your paid and free apps apps to your gmail account cause they know nobody would let a stranger keep their paid apps. And they don't care if a legitimate owner keeps 2 active phones on the same account cause that person has it in their interest if they want to do that cause they paid for their apps.
It's the same principle as owning a credit card. If I chose to give my credit card to my son to use, then its my choice and the card company does not care cause its in my interest to do what I want with my card. And if I want to take responsibility for that giving it to someone to use then its no issue in their eyes, the bill still gets paid.
Paid apps are tied to your Google account. How do people not know this?

Categories

Resources