[Q] I need help please... - Hero CDMA Q&A, Help & Troubleshooting

im trying to unroot my hero so i can start fresh but its not letting me
I've been able to do it before...like 3 times i think, by running the .5 RUU thing and plugging my phone in and itll go back to stock 2.1 ROM with no root
now when i do it, the screen says "Waiting for bootloader (xSeconds)" and then my phone stays on the black screen with HTC on it and then it says to make sure my phone is plugged in and then i have to do a battery pull to get it back on...
someone help please!!

also, i have tried doing a nandroid backup and it told me to run nandroid-mobile.sh or something like that. i dont know what the problem could be :|

well, i just wiped EVERYTHING, including the memory card and then i put a nandroid backup from when i first rooted my phone and restored it and it went back to that no problem, so i decided to just update it to the .6 ruu or whatever so that i can take root off like that and maybe then id bae able to flash back to .5 again
but no. that doesnt work neither. After it downloads the update, it boots into recovery (im using the 1.6.2 one from clockword mod) and said something like "E:\verification failed(49 files)" and soemthing else that i dont remember.....
SO i just decided to run the .5 RUU again because i was hoping that it mightve been the ROM i was using and thought "well, hey, this is from back when i first rooted it, so it should work like it always did" but im still getting that same message where it says its waiting for the bootloader and after 90 seconds, it tells me to check if my phone is plugged in, which makes no sense to me since it reboots itself as soon as the thing starts
helppppp. i have a new hero coming in tomorrow and i was gonna restart this one and use it as a test hero, but it looks like im getting kicked out of the rooting scene i liked my wifi-tether and OC'ed kernals and all the different ROMs with random themes that people like to put out :|

check your usb cable, and you may need to uninstall your htc drivers and reinstall

the usb connector that goes in to the phone is breaking off i guess you can say? like the wires are showing, but it still works great...like it picks up my phone and i can access ADB and my sd card and stuff, thats why i dont get why its not doing it
i just got my new hero and ima start fresh with the htc sync and drivers and see if i can downgrade this one into .5
i just download htc sync from their website and plug the phone in with USB debug on to get all the drivers installed right?...im sorry for the noobiness..

Related

[Q] Need assistance rooting 2.1 update 1 Hero200 build: 2.27.651.6

So xda, here's the situation.
I'm on stock 2.1 update 1, build number 2.27.651.6. I know you can't root that, which is why I downloaded the RUU that installs 2.27.651.5 back on my phone. Right now, I have a MacBook Pro running Windows 7 under BootCamp. Whenever I run the RUU, plug my phone in, and start it up, it just hangs on that "Verifying information on your Android phone, please wait..." gray box screen the entire time, I see no progress. I just wiped my phone completely hoping it will show up as a new device now, and I also removed all the device drivers installed. I'm about to try the RUU and plugging in the phone fresh one last time, but I need your take on what the problem is. The phone is showing up fine under devices.
Basically, when running this RUU, I have the phone on charge only, on, screen timeout off, and just sitting there plugged in. Once I get this RUU to run and install the new firmware, I'm golden. I just need someone to identify the problem of why it's not getting past the verifying info on my android phone.
Help would be EXTREMELY appreciated, to the point where I'd be willing to pay something like $5 via PayPal for your time if you solve the issue.
Thanks XDA, I'm fully confident if somebody here wants to do this they could solve it in a matter of minutes, and hopefully someone will be as kind to help me out here.
You might try booting into fastboot and trying to run the RUU.
Fastboot: while holding the volume up button press the power button.
Okay, I did that, it says FASTBOOT USB in a red box, do I just leave it now and run the RUU? Or do I need to select any options?
Can you 'adb devices' on the Win7 machine?
if you can, just let it set there - mine took at least 15 minutes to verify or error.
If it errors don'u unplug or mess with the phone, let it sit there. Then restart the RUU and it should work the second time.
I can in fact abd on here, the process works up to the point where I need superuser and it doesn't appear as it's .6 build. I'm going to try running it in FASTBOOT and see what goes on, I just wish something on the phone changed so I knew it was working.
Trashing the RUU, redownloading, and fastboot all solved the problem. Now, it's currently running the RUU. In a second when the RUU finishes I will post the results and retry the adb process, and let you all know. For now, what's the best official 2.1 ROM? I know Regaw has one, and I'm also wondering how his toolbox works.
Alright here's the deal, it's been stuck in the RUU on "Rebooting Android Phone" for more than 10 minutes now, however the bar is still animated and its still working. It just won't reboot for whatever reason. On the phone is htc with a full green bar underneath.
Same problem on my Hero with 2.1-update1 , build number 3.32.405.1CL191507 relase-keys.
Is any way to get this rooted ?
daweed3003 said:
Same problem on my Hero with 2.1-update1 , build number 3.32.405.1CL191507 relase-keys.
Is any way to get this rooted ?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=747598
Worked on my new Hero just fine. You can root it,then unroot it if you need to have any warrenty work done on it.You do have to do all the back ups you normally do if you switch to another rom though.
I'm not running any custom roms yet cause I haven't decided on which one to use,but my Sprint CDMA hero rooted easily with this method. Now if the developers will just come out with a 1 click method of installing one of their customs roms.....One can only wish
Mac
Yup, one click root works perfect on .6 builds.... done 2 myself
Thanks "Mac11700" It works

[Q] Help flashing stock ruu from SD!

So, I'd very much like to get a new hero from my insurance plan, but a while ago I rooted with zroot (I think, it was one of the insta-root programs) and flashed to cm6.1. After reading countless threads on how to unroot without USB support (whole reason why I need to turn my hero in) i've tried time and time again to both HERCIMG.zip files from official RUUs and also that i've downloaded, but none work. All I ever get is the nice quick runthrough as soon as I load up hboot saying no images are found.
Possible issues that I can think of are that they just aren't signed zip files, although i'd think that renaming one wouldnt really screw with that. Otherwise, it seems if I could get my phone to s-off i'd be able to flash one of the many official RUU-obtained files i've created.
If it's any help, my hboot version is 1.47.0000 and my radio is 2.42.02.10.29
And on another note, is it at all possible to use clockworkmod recovery to install the official RUU? Seems I could do that without any issues, but before trying that I want to see if someone has any input.
Thank you in advance!
are you sure that it is the usb port on the phone that is damaged and not the cable? only reason that i mention it is that recently i picked up a new cable (free from my provider) and mine works great now. as it turns out the usb cords are very fragile, the data connection is the first to go, my old cable will still charge the phone fine, but won't work for anything else.
try this:
http://forum.xda-developers.com/showthread.php?t=958968
Nah it's not the cable, nor is it my computer. Tried roughly 5 different cables and multiple computers/versions of drivers and sync software. The plastic around the port has a crack, which probably has something to do with it. Not to mention i'm a mechanic by day... Phone gets dirty, dropped and the port definately gets abused, lol. Either way, I'd like to try that but unless i can find a wifi adb console that will stay linked without a fully booted phone I doubt it will help
Actually, let me just ask this, because if the answer is something resembling no, I'm **** outta luck most likely.
Again no matter what HERCIMG.zip I try, none of them ever get recognized by the bootloader. Is this because the zip file itself is not signed, even if i obtained it from an official RUU? If so, I need to be able to get s-off i suppose and I am still unclear on how to do that with my current radio upgrade. Havent found anything supporting it.
Update time! So yeah. I re-flashed amon-ra and after trying damn well near everything i've read or thought of, I ended up re-partitioning my SD card. Lo and behold, I get another hercimg.zip on there and it sees it! Granted, I got main version older error, but i'm going to try the newest ruu ive found and see where it goes. If not, I know there are other ways to deal with that... But i'll cross that bridge when I come to it.
In closing, for this post at least, for anyone else who has issues getting hboot to recognize HERCIMG.zip, flash amon-ra and repartition your sd card. Should work great

[Q] So i have not updated this is a log time and now things have been messing up bad

its been a very long while since i updated my phone and used to work fine very slow even when over clocked but fine. the only other thing that happend was very rarely it would restart.
but now the screen wont work all time. it does work some times but not alot. works from reseting the phone. also it may be a loose wire tho because bumping the phone seems to fix it but i think it is just luck that it does.
now the phone is geting calls but nothuing is showing only ringing. i cant even place a call.
what i need to know is what is the latest stable build? and how do i get into the recovery again i cant seem into it again?
im tinking of going back to the original 2.1 but i love the 2.2 only programs ah well i also love haveing a working phone more.
if its a hardware issue simply flashing a new rom wouldnt help i suggest reverting back to stock and take it into a sprint tech store and who knows it could be under warranty still and yes if u flash an ruu theres know way they would ever know it was rooted to begin with.
how do i do this. i can not use adb to push anything to the phone adb wont list the phone in the devices
tutorial i am useing is the stickied one.
how do i revert back to stock
dont see a tutorial but im going to search a bit more
this is old 2.27 official ruu exe when you download it plug your phone into a computer via usb and dont put it in disk mode needs to be charge only im pretty sure then on your computer run the ruu exe and itll update everyhting on your phone and please make sure u have a stable usb cord that wont get disconected easily because all the updates should take around 10-15 min after that youll be on the stock sprint software then u can just update everyhting on your phone by pressing menu settings about phone and software updates but [B]please note that once u runn the ruu you will not be rooted anymore but you can still root easily via z4root after u update everything should u feel the need to[/B] thats all.
http://www.4shared.com/file/2uQunBaV/RUU_Hero_C_Sprint_2276515_R_si.html
thats the download link to the ruu.
thank you the one i was trying wouldnt load in hboot once my phone boots ill try this
yea with this all u need to do is plug your phone into a computer and run the ruu exe and it does everything for you i just couldnt find the right 2.3 ruu but u can still update everything the normal way after this
is there a certain way i connect it because it keeps giving me error 170 usb connection error
edit could it be that i am running 64 bit 7
When it gives you the 170 error with Win7, disconnect and reconnect the usb and re-run the program
Sent from my HERO200 using XDA Premium App
still no go. i did have an error installing sync because i have a 64 bit 7 OS is there a 64 sync install?
one that works because the one that was suppost to work messed up also
I've got 32-bit, sorry I'm not sure if there is a different procedure for 64-bit
Sent from my HERO200 using XDA Premium App
Have you tried a different USB cable? Beyond that, way back when I used HTC sync it was on 64 bit windows 7 fine with no issues. I don't even have it installed now and it ruus fine. If a cable doesn't resolve it, then maybe you just need to delete your USB root hub and force it to redetect USB devices
~maybe I set it too high...
http://www.mydigitallife.info/2009/08/24/workaround-for-htc-hero-sync-problem-in-windows-7/
This link help me and right now im on the way to updating the phone. thanks everyone who helped ... now hopefully this is going to fix all my problems
have you installed htc hero drivers yet try these out
place them on your desktop then go to devices/printers then click android phone/properties and update drivers dont do an automatic search make sure you choose desktop for the path.
http://handheld.softpedia.com/get/Drivers/HTC-Hero-Drivers-81097.shtml
yea phone so far is now working as it should touch screen and calls thanks again

Non working USB

The USB on my phone has jacked up somehow. It will charge, but refuses to connect to my PC to mount the SD card.
I have 2 captivates, one works, one doesn't. Using the same USB cord and port, so I know the drivers are installed properly. (Since one phone works perfectly).
So, I have Gingerbread 2.3.3 (Mikeys) flashed on it. Is there any way I can restore back to factory without needing to use odin? Since it wont connect via usb, I cannot get it to work.
I can get a .zip on the phone by using dropbox and downloading it, or just dling straight from the internet.
Basically is there a rom or zip that will flash everything back to stock so I can take it into an att repair shop and they will replace it?
thanks.
Nope, you can flash cognition, that has a froyo secondary boot loader in it so flashing that from gingerbread will result in a hard brick. Go up to att, play dumb tell them you were using kies to update and it never came back on. They should replace it with no, or very few questions asked.
Well, your idea is good.
I got it to connect via usb after wiggling it big time, and odin found it so I tried to reformat the phone to stock really fast.
I literally didn't touch the phone and it became disconnected, according to odin, and stopped flashing durig the factory.fs. Now it's a hard brick
I'll just take it in tomorrow and say I was updating it and something happened.
I've had luck replacing old phones like the HTC Kaiser. Every time I took it up there, they fiddled with it for a few minutes, then gave me a replacement. (I think I bricked the Kaiser at one point and got a replacement).
This should be fun, lol.
Haha different approach, same result ;p
Enjoy the refurb.
Lol it's something we all (almost) have to go through
Just have to act like a noob = win

[Q] Stuck at the X, move on to a new phone?

I recently bought this Nexus off eBay and it worked fine.
Owner said it had problems with the SD card, but it seemed to be working, for they said it wouldnt read, when it does.
Anyway, it had cyanogen mod 6.1.1 on it, and I hate the setup...so i changed roms. That was a success, but when i flashed a sense rom thru clockwork(most updated) it said:
E:Error in /sdcard/N1Sensation_v0.4.zip
(Status 0)
Installation aborted.
Now, when i flash any roms, whether it says it installed correctly, it doesnt change anything. Now it's stuck at the 4 color x with the unlock icon. Any advice is good advice!
In my hboot, it says:
*** UNLOCKED ***
NEXUSONE PVT SHIP S-ON
HBOOT-0.35.0017
MICROP-0b15
TOUCH PANAL-SYNT0103
RADIO-5.00.00.04
Oct 12 2010, 14:33:16
HBOOT
Etc. Etc. Etc.
Thanks for any help!
Edit: I fixed the issue with why it failed, was my fault, didnt partition the card...but i was flashing a stock rom and it said complete and when i rebooted it stayed at the X and then powered off. Since then has never turned on. I don't know what to do. Nothing will turn it back on. I have a universal charger that charges the battery and it said the battery is full. I need help!
Ok lets see here try this plug in the charger then pull the battery place it back in wait a few seconds and repeat until you see the splash screen (the static X). This could get the phone to at least boot.
But just to check did you flash a radio in all that stuff??
Dude Random21 said:
Ok lets see here try this plug in the charger then pull the battery place it back in wait a few seconds and repeat until you see the splash screen (the static X). This could get the phone to at least boot.
But just to check did you flash a radio in all that stuff??
Click to expand...
Click to collapse
That did not work. I work at a cellphone repair store, but im yet to open it up. But i flashed a sensation rom...
http://forum.xda-developers.com/showthread.php?t=1083035
After then i got stuck on the X
Then i used... well i cant find the link, but it's PureGoogleMod.
From what I saw, there was no radio or kernal being flashed. I just know i flashed a rom, it said completed, then went to the X, rebooted, but never turned on. And ive tried other batteries.
matistight said:
That did not work. I work at a cellphone repair store, but im yet to open it up. But i flashed a sensation rom...
http://forum.xda-developers.com/showthread.php?t=1083035
After then i got stuck on the X
Then i used... well i cant find the link, but it's PureGoogleMod.
From what I saw, there was no radio or kernal being flashed. I just know i flashed a rom, it said completed, then went to the X, rebooted, but never turned on. And ive tried other batteries.
Click to expand...
Click to collapse
Try flashing CM7. Also...before you do...you may want to search for a format.zip from a member named temasek. It'll wipe your phone...clean. Real clean. Then flash CM7. try that.
also....those sense roms sometimes take at least 5 minutes to boot. Sometimes it'll stay on the X screen for 5 minutes or it'll stay on the bootanimation screen for 5 minutes. FYI.
SiNJiN76 said:
Try flashing CM7.
those sense roms sometimes take at least 5 minutes to boot. Sometimes it'll stay on the X screen for 5 minutes or it'll stay on the bootanimation screen for 5 minutes. FYI.
Click to expand...
Click to collapse
I can't flash anything. Phone wont react to anything anymore. Hoping one of my family members can fix it. But if I get it on I will try that.
I am pretty sure i waited long enough, but who knows. I didn't partition my card, which may have been the problem. And also it was S-On....which i thought was odd when it had a custom firmware.
Unlock bootloader. Flash recovery. Boot into recovery. Wipe everything. Flash rom.
Why do you guys keep suggesting software stuff when it's probably a hardware problem he can't get the phone to boot up so he can't do any of that.
Although there is one thing I want you to try before your family take a crack at it to take it apart and what not, it's a long shot but it's your last chance if it's software. Hold down trackball and press power keep holding trackball for another 5-10 seconds (better to long then to short) then connect it to the computer via USB you could see a popup notification saying that it's looking for driver software if you do then it's software and we need to reflash everything and might need to unlock the bootloader. Now if you don't see a popup notification I would still go check in the device manager and check for an unidentified device probably in other (it should be extracted so that you can see it).
If this doesn't work then sorry but I think it's a brick
Because in order to find out if its truly a hardware problem you need to try every software fix first.
Op mentioned nothing of trying fastboot as well. Software fix is free hw is not. That is why we suggest software fixes.
Sent from my Nexus S using XDA App
Let me remind you guys, THE PHONE WONT TURN ON AT ALL REGARDLESS OF WHAT I DO. I can post a YouTube video to show everything. It'd be very random for it to be hardware because it just turned off and will not turn back on. If there is any software like an RUU out there, that would help, if not, ill have to buy a bottom piece and warranty it out. But I'd feel bad because that isn't the right thing to do.
I don't expect you guys to fix it and I and very thankful of your help! But the phone won't turn on at all. So telling me to flash roms doesn't work. Imagine it as flashing a rom with the battery out of your phone. I am wondering if there's an adb way or something to get it to turn on and restore to stock?
With all that said, any help is amazing help and I am very grateful that this isn't a post I have to bump! Thank you so much, when I go on the PC, ill thank the helpful posts
Sent from my (finally) permanent root Sensation 4G
Then it is a brick if it won't turn on at all. The entire getting stuck at the x thing confused me to think it was powering on.
You have me confused sir, I'm not quite sure what good it is your looking for a RUU for. If the phone truly won't turn on/go past the X screen and you have it on a charger with no LED notification, then the phone is bricked. When you said you flashed a Sensation rom, I truly hope you just meant a Sense rom. If you can still get to the bootloader screen then you are not bricked and should retry everything from scratch.
Thread Closed
xsnipuhx said:
When you said you flashed a Sensation rom, I truly hope you just meant a Sense rom.
Click to expand...
Click to collapse
Sensation based, but it was a Sense rom
Confirmed it is bricked.
Sold on eBay for $100
Bought for $77
Semi-Winning.
Thread Closed

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