Help! email problem - Touch Diamond2, Pure Q&A, Help & Troubleshooting

when i connect my D2 to my computer, once update my hotmail, it is normally through my PC to connect to internet to update my hotmail in D2 but this few days, it is directly using 3G to update. What should i do? i did change any setting in my D2, please help!

ccw3 said:
when i connect my D2 to my computer, once update my hotmail, it is normally through my PC to connect to internet to update my hotmail in D2 but this few days, it is directly using 3G to update. What should i do? i did change any setting in my D2, please help!
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I responded to you on HTC-Pure forum.

thanks................

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activesync 4.1 problems

I have a siemens sx66 .When i had 2003 on my phone activesync 4.1 was great. Now that i have wm5 it is so hard to geat them to connect. It will not sync anything. When i have my phone in the cradle activesync on my computer says not connected and the phone says connected. Is there a patch or fix for this problem? Thanks LuXx
Finally got it to work. I had to turn off my zone alarm fire wall when i made the first connection. Now i can turn on the zone alarm and install programs and copy files to and from ppc. If i need to sync contacts then i have to turn off my fire wall. I've tried messing with the settings in zone alarm but nothing i do works on syncing with my fire wall on. Hope this can help someone.Thanx
I have the same problem. But I have no firewall installen on my PC. My XP SP2 firewall is disabled.
I have tried uninstalling, and installing Active Sync 4.1 but still the same. No syncing occurs, ActiveSync says not connected while mye Blueangel says connected.
Strange thing is, that if I connect over IR I can sync my phone. Just not with USB. I have both a cradle and a loose cable and none of them work.
Beside the firewall, check your network interface. ActiveSync 4.x will create a virtual network interface when a WM5 device is connected via USB. Check all the items (Client for Microsoft Networks, File and Printing Sharing..., and TCP/IP) of the virtual NIC.
Michael
Did you look in Wiki..?
Hi All,
After all the common problems that you describe did any of you look in Wiki..?
Here's what's pasted about WM5 and Active Sync:
Wiki said:
Desktop and Acivesync 4.X
I can't sync my WM5 device now that I have upgraded.
This seems to be the case with some users and not with others.
One user reports that it works on his laptop but not on his desktop.
Firewalls are a known problem (PC-Cillin 12).
Otherwise you need to search the forums.
It seems that in some configurations Activesync does not sync some data with your Desktop PC.
Data that could be affected
Contacts
Calendar
E-mail
Tasks
Files, Notes and Favorites can sync OK. ?AvantGO Connect could sync OK. In such case check you have an Exchange connection on your desktop Outlook application. If that's the case, you should sync your device having a live Exchange connection first. After that, you should synchronize "offline" (i.e. without Exchange connection) without problems.
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Alternatively, this might give you the answers..
http://forum.xda-developers.com/viewtopic.php?p=155586#155586
Otherwise, look at the Link in my Signature..
Cheers,
I don't know everyones situation. But I have Mcafee Personal Firewall.
I have sx66 and have upgraded to WM5 and having no problems as of yet. However I could no sync at all. I found this if anyone has problems syncing.
http://www.microsoft.com/windowsmobile/help/activesync/mcafee.mspx
The problem I have now is when I connect to activesync I loose my internet connection on the laptop. Anyone have any ideas?
Also anyone know where to get some boot screens?
xZAOx said:
I have sx66 and have upgraded to WM5 and having no problems as of yet. However I could no sync at all.
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OK, that means you HAVE problems, after all... :roll:
xZAOx said:
The problem I have now is when I connect to activesync I loose my internet connection on the laptop. Anyone have any ideas?
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I'm having the same problem. But with wireless..... ANY IDEAS??

IE,pocket msn not working,help pls!!!??

Hello,
I don't know what happend but one day, I was on msn mobile wia wi-fi and the low battery shot down my PDA, after that pocket msn ain't connecting, hotmail not working(either via gprs or wi-fi,not even via syn to computer) and also the IE doesn't work via wi-fi, but it's woking fine with gprs...what happenede,what to do???
I made a hard reset of windowns...and it's still the same.
Tnx for help,
Nayo.
Oh,sorry I forgot, it's the O2 xda mini S device...
Hope to get some help to manage this problem.
Tnx,
Nayo.

Telus - exchange server not automatically syncing?

I'm having an issue with my emails not automatically showing up. Basically, ActiveSync is not syncing with the Exchange server automatically. I have it set to sync as items arrive.
I have to manually hit send/receive to get my mail.
This worked fine on my Rogers Touch. In fact, I would get my emails before they showed up in my PC Outlook.
Anyone else having an issue with ActiveSync/Exchange on the Telus Diamond?
carterisgod said:
I'm having an issue with my emails not automatically showing up. Basically, ActiveSync is not syncing with the Exchange server automatically. I have it set to sync as items arrive.
I have to manually hit send/receive to get my mail.
This worked fine on my Rogers Touch. In fact, I would get my emails before they showed up in my PC Outlook.
Anyone else having an issue with ActiveSync/Exchange on the Telus Diamond?
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I've only had my TELUS Diamond for a couple of weeks now. I did see where it wasn't automatically syncing when I went from a Wi-Fi to a CDMA connection. I went into Comm Manager and reconfigured Wi-Fi to be on and the Data Connection to be on and ran a manual sync. After that I seemed to stay connected. It may also have had something to do with syncing through the PC and over the air to the Exchange server at the same time. In any case, I don't think it's TELUS or your Exchange server.
yeah, my wi-if and data connection are both on. I've called Telus and then HTC support with no luck.
This is my second Diamond with the exact same issue.
Im having trouble with getting telus mobile email to push to my device at a decent rate.
this might help you
http://forum.ppcgeeks.com/showthread.php?p=423742&posted=1#post423742
Same Problem
carterisgod said:
I'm having an issue with my emails not automatically showing up. Basically, ActiveSync is not syncing with the Exchange server automatically. I have it set to sync as items arrive.
I have to manually hit send/receive to get my mail.
This worked fine on my Rogers Touch. In fact, I would get my emails before they showed up in my PC Outlook.
Anyone else having an issue with ActiveSync/Exchange on the Telus Diamond?
Click to expand...
Click to collapse
I've had recurring problems with this as well, using a Telus Touch Diamond. I have taken the habit of resetting the phone and then it works fine for a day or two, then I find it isn't working again. I get enough junk that if I'm not seeing mail in a couple of hours I know when it's stuck.
I think it's a phone software problem, but haven't got a clue what. I was using a P4000 on this network for over a year on the same exchange server service (4smartphone.com) and never had problems. I'm hoping for a rom update for this and other quirks that must be tended to - principally in the browser. Cheers!
I am having the same issue with my HTC Diamond. When setting the schedule to "As items arrive" it will connect to the Exchange server, but never syncs. When I do a manual sync then, it carries out the sync, but disconnects from Exchange afterwards.
This worked perfectly on my HTC TyTN on the same Exchange server.

Active sync - Unable to connect PC

HI'
SInce i configure my outlook on the DIamond, when i plug it to my pc it doesnt synch it at all.
Only outlook is synchronized.
ANy help?
cy-rock said:
HI'
SInce i configure my outlook on the DIamond, when i plug it to my pc it doesnt synch it at all.
Only outlook is synchronized.
ANy help?
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nobody ?
hi,
if you are synccronized with outlook, probably you just need to configure activesynsc to sync all the things you want (calendar, contacts, ..). just search in the activesync settings to do it.
TACalon said:
hi,
if you are synccronized with outlook, probably you just need to configure activesynsc to sync all the things you want (calendar, contacts, ..). just search in the activesync settings to do it.
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i synch my outlook through 3G ( im home and connect OWA who is located at work)
but it doesnt want to synch with the PC. Like sprite backup dont see my phone as connected....i can access the internal storage thats it....
Can't connect PC by usb
It can connect the mobile center(vista) by blutooth.
BUt can't work in usb.
while insert the usb to my Diamond,it ask me wheathe flash driver or activesync mode.BUt after i chosed the activesync mode,the pc have no any feedback.
sunofninght said:
It can connect the mobile center(vista) by blutooth.
BUt can't work in usb.
while insert the usb to my Diamond,it ask me wheathe flash driver or activesync mode.BUt after i chosed the activesync mode,the pc have no any feedback.
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im in the same position as you...i didnt try bluetooth tho....
cy-rock said:
im in the same position as you...i didnt try bluetooth tho....
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up !!!!!!!!!!!!
cy-rock said:
up !!!!!!!!!!!!
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active sync returns an error while connecting ....
it says ERROR (super nice huh)
i had an issue like thsi the other day, turns out that when i was in my windows os i had blocked the network adapter (active sync added a new nic to my pc) so i unblocked it and it worked fine.
A|ex said:
i had an issue like thsi the other day, turns out that when i was in my windows os i had blocked the network adapter (active sync added a new nic to my pc) so i unblocked it and it worked fine.
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how did u unlock the network adapter ?
cy-rock said:
how did u unlock the network adapter ?
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uuuuuuuuuuup

Help please

For some reason my X1 won't connect with wifi. It connects to the internet when I went on facebook I got to the log in screen but after trying to log in it says dns not available. Please help, also if anyone is from the Philippines here that has a X1 and got FBT and UBT on it please help. Smart or Globe. Thanks
Man, 100 plus views but still no respond? Come one, some out there please help me out.
1. try different web browser opera, uc browser,...etc
2. try connect with different connection wifi, activesync with pc/laptop connect to modem,...etc
3. try login different social web/mail, twitter, yahoo, gmail,...etc
4. try changing sim card on your country, smart, global,...etc
i'm sure one of them should work

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