HTC Hero CDMA Backlight - Hero CDMA Q&A, Help & Troubleshooting

Has anyone ever had any issues with the backlight on the Hero?
Lately, sometimes, when I turn my phone on or something, it's as if there is no screen at all. It stays black, eventhough I know that the OS is running. I've even tried rebooting, taking out the battery, etc... I can tell it's booting normally because it does the little vibrate, and then vibrates once the OS is fully loaded, etc... cept, when this is occuring, I cannot see anyting on the screen. If I tilt it just right, I can JUST BARELY see the outline of a window or something (whatever is up on the screen at that time). Then after dealing with this issue for a couple of minutes, and rebooting a few times, it works itself out.
I'm thinking I'm starting to have some type of hardware failure, but really don't want that, because I'm due to upgrade to the EVO here in about a month and don't want a stupid replacement just so I can go buy a new phone a month later, ya know? Anyway, wondered if anyone has had the issue before and what, if anything, they may know to do to fix it.
Thanks guys!

Yes I get the same issue off and on. I think it has to do with CM6 and the brightness settings. Not sure though.

For some reason when I flash CM6 it sets the Automatically Adjust Backlight setting to be off. I figured it was just the nature of the rom, so everytime I flash a new one, I go and turn it on in Display settings.

Kcarpenter said:
For some reason when I flash CM6 it sets the Automatically Adjust Backlight setting to be off. I figured it was just the nature of the rom, so everytime I flash a new one, I go and turn it on in Display settings.
Click to expand...
Click to collapse
No man, I'm saying, even when I first turn on my phone, I dont even see the white HTC screen. It's completely black, but vibrates like normal when I press the power button to initially turn it on. It's fukd I'm pretty sure. I can't see a thing on it, not even in recovery. It's completely black, but vibrates at the correct times it should vibrate (when I first press power button to turn on, when the rom initially boots up, etc...)
I'm thinking my hero is dead....
I only had a little less than a month to go before I could get an EVO too.... damn phone.

Have you done any damage to it? Sprint might replace it for free.

derekwilkinson said:
Have you done any damage to it? Sprint might replace it for free.
Click to expand...
Click to collapse
Nope, I didn't do anything to it... unfortunately, I'm stuck with CM6 installed on it, because I can't see it to be able to switch back to the stock ruu... LoL
so I hope they don't notice and then say, well, too bad, u'r screwed because u rooted u'r phone. But no, my phone is still immaculate except the 'End' key is chipping off (the paint). That's about it
I'm hoping maybe they'll let me just upgrade to the EVO since I'm due in about a month anyway. I doubt it, but even if they give me a replacement (a new one) then I'd be okay with that.

Welp, they ended up replacing my phone with a replacement (refurbed) Hero... I pretty sure this one is 99% new though, not a single problem aesthetically and it seems to be running froyo quite smoothly. It basically feels like a brand new phone (which according to Sprint Reps, there's an 80% chance of getting a new replacement and 20% chance of getting a used replacement). I'm thinking I'm in the 80% range
Very happy thus far... just my touch screen is a little quirky right now b/c I installed a clear screen protector and believe some of the moisture is interfering with touches... which has been getting better as the hours go on. So that's' good!
Thanks guys on the info.... It's just fine for getting me through until Sept. 15th so I can upgrade meself on the EVO!!!!
We shall see if it holds up until then
Take ya'lls and thanks for all the replies

You should get the epic instead. Lol
(IMHO)
Sent from my HERO200 using XDA App

Related

Whats wrong with my Diamond :(

hey guys
have been a reader more than a poster on this awesome site..
but i have run into some trouble :/
within the past week, everytime my phone gets slightly hot, the screen alignment goes totally out.. like really out..
for example i manage to open the notes app..
if i tap the extreme left side, the draw tool will draw in either the center, or even far right.. its extremely frustrating.
Happens mostly after a phone call, using gps, or plugging phone into usb/charging..
im using Panosha's 2.2 full
Radio .05
I have tried loading the original HTC rom that came with the phone... no difference..
any help would be greatly appreciated
oh, and i do re-align... 10-15 times a day..
when the phone is cool, it runs like a dream
eyetac said:
hey guys
have been a reader more than a poster on this awesome site..
but i have run into some trouble :/
within the past week, everytime my phone gets slightly hot, the screen alignment goes totally out.. like really out..
for example i manage to open the notes app..
if i tap the extreme left side, the draw tool will draw in either the center, or even far right.. its extremely frustrating.
Happens mostly after a phone call, using gps, or plugging phone into usb/charging..
im using Panosha's 2.2 full
Radio .05
I have tried loading the original HTC rom that came with the phone... no difference..
any help would be greatly appreciated
oh, and i do re-align... 10-15 times a day..
when the phone is cool, it runs like a dream
Click to expand...
Click to collapse
...sounds like a hardware issue!
really? :/
damn
its only 2 months old..
wouldnt have anything to do with cooked roms right?
i really cant afford a void warranty
eyetac said:
really? :/
damn
its only 2 months old..
wouldnt have anything to do with cooked roms right?
i really cant afford a void warranty
Click to expand...
Click to collapse
When you have the same probs with the htc original rom, then it has nothing to do with a cooked roms :-(
http://www.youtube.com/watch?v=5-IUzerAT0s
exactly what mine does
even right after a screen re-align
sigh
cyron_at said:
When you have the same probs with the htc original rom, then it has nothing to do with a cooked roms :-(
Click to expand...
Click to collapse
ok, thanks dude
will take it in and hopefully get a replacement
another example of what mine is doing pretty much to the T
http://www.youtube.com/watch?v=ZhQIyqnTkS4&feature=user
if anyone may have a solution.. please let me know asap.. as i will try taking it in on saturday
thanks guys
damn, mine does the same from time to time!
does anybody have a solution?
did a replacement fix the problem?
unfortunately i havnt had a chance to take it in yet, but i have logged the problem with my service provider..
the problem occurs alot more when i used panosha's rom/s
with the default (and now alphazero) the problem seems less frequent, but definitely still happens..
happened badly yesterday when i used gps to get my girlfriend to a casting, but switched on car A/C and after 5 minutes it was cool again *shrug*
its really annoying though
will let u know when i finally get to taking it in, unless u get there first
Hi there, I have the exactly problem what you had. Whenever the machine is hot, it becomes mad. Any solution could be reslove the problem?
It really sounds like a hardware issue... When you return the phone to the store please flash back to the original stock rom (for warranty purposes )
same problem
i am getting he same alignment problem.i do it many times a day but still tapping somewhere on screen taps the other way.very difficult to dial phone numbers
cyron_at said:
...sounds like a hardware issue!
Click to expand...
Click to collapse
i dont think its an hardware issue,as after i align it works fine for few hours and then i have to align again to make the taps work acurately.........i have heard there is a cab file for it.if any one can post it here.........................or make a cab file so that clicking it makes the alignment as it was default with the new phone
It is a hardware issue. the screen somehow (usually when carried in front pants pocket) will get pressed and SHIFTED. Then screen pushes against the side-cover and this fools the touch-sensitivity of the screen. Try yourself - try to shift screen to one or other side, and directly after it will be better. it's still a service matter though. Send it for repair.
This is a known issue. You need to exchange the unit for a new one.
hey guys...
so late last year i took the phone in and it spent 3 weeks at leaf (HTC distributer here is south africa)
i got the phone back, turned it on in the store.. and guess what... still screwed..
i threw my toys to say the least and got a brand new phone..
the new phone was 110% up until 2 weeks ago..
it started doing the same damn thing (to a lesser extent)
i have found that its a connection problem..
the touch pad is very all over the place if used normally (so basically its unusable)
but if i hold down the top left of the phone(pushing down just above the start menu) with my left hand and use my fingers on my right.. the phone works perfectly again..
does anyone know how to fix this?
its so frustrating, especially knowing im going to be without it for 3 weeks or more again
hmmm ...
i heard that the radio-part is for managing the curcuits.
try an other rom.
but i cant give garanty, i hard it only.

stuck on the bootloader screen.

*EDIT IN BOLD* I let my phone "charge," (it has no LED signals now when it charges) then took the battery out, pressed and held the menu button and placed the battery back in. The phone is now working and has booted up. I hope that helps anyone else that encounters this problem.
---original post:
I've done a search for this topic on several forums and tried several things, but at this point nothing is helping. This is my last shot at fixing this phone or getting something else entirely. Tmobile recommends replacing the phone.
My phone has been running slow for a few days, but today it started freaking out and flipping between screens or opening apps all by it's self. It locked up and nothing worked, not even powering down, so I removed the battery. When placed back in, the phone goes to the bootloader screen without even being turned on. None of the buttons are sticking, either, and the camera button appears to be fine, even clicking when pressed.
I did a a reset on it, wiping it and rebooting, but the phone goes straight back to the bootloader screen. I tried to plug it in to charge and start over, but it's not even charging. In fact the phone won't do anything when it's plugged in and when I take the battery out the bootloader screen stays as long as it's plugged in.
The screen currently says:
DREA100 PVT 32B
HBOOT-0.95.0000
CPLD-4
RADIO-2.22.19.26I
Sept 2 2008
If it's plugged in, it will sit at this screen and do nothing, but if it's not a white bar crosses the screen stating:
"Serial0"
When it turns back on, I press and hold the menu from the bootloader screen I see the words:
Loading
No image found
I'm not sure what to do with it at this point, other than a nice paperweight.
Well, I was completely wrong about the "fix." It seems the phone does indeed load, but the arrow key and power key do not work at all. I have to use the home button, the phone is slow, and it flips through different screens on it's own. When I finally do power down, it goes back to the bootloader.
Also, the phone is running hot and staying hot. It loses it charge super fast, maybe because it won't stay idle.
I'm thinking I'll have to contact tmo at this point. D:
naofoxx said:
Well, I was completely wrong about the "fix." It seems the phone does indeed load, but the arrow key and power key do not work at all. I have to use the home button, the phone is slow, and it flips through different screens on it's own. When I finally do power down, it goes back to the bootloader.
Also, the phone is running hot and staying hot. It loses it charge super fast, maybe because it won't stay idle.
I'm thinking I'll have to contact tmo at this point. D:
Click to expand...
Click to collapse
and what are you going to tell them?????? i was rooting my phone and now i have black screen????????
naofoxx said:
I'm thinking I'll have to contact tmo at this point. D:
Click to expand...
Click to collapse
If you do (which you should not), don't tell them you were rooting it. That's a get-out-of-warranty-free card.
Another one??
Seriously? Another junior member starting another question thread in the development section?
It sounds like hardware issue with your phone, to be honest. I mean, get to recovery (if you can) do a total wipe, and reformat your sdcard, then flash your rom again. (I'm guessing you ARE rooted and running a custom rom?) If that does nothing, yeah, see if you can send it back to tmo.
And.... dude? This forum is NOT for questions. It's for contributing to Android development on the HTC Dream. Hence... Dream Android Development. You're not doing any development, so don't start a thread here! Sorry to take it out on you, but there's been a flood of these lately. Questions go in the forum called Dream Q&A (HINT: The "Q" stands for Question), Android development goes in Dream Android development. See how nifty that is?
MOD EDIT - Moved to Q&A Forum
lol you should just have it replaced. this could mean more problems down the road
Actually, no, I never rooted and never planned on it. Because I don't know what to do, nor do I desire to mess up my phone by doing something I don't fully comprehend. Rooting serves no purpose for me, and I like how it looks so why go for a custom mod?
These problems just started up on there own, which I was told by tmo it was a hardware issue, but by a friend that it was software related. This is the 4th phone that has bugged out on me since I've had tmobile and honestly I'm disappointed with it and their service. I didn't want to wait for warranty AGAIN. But I guess I have to.
Nothing seems to fix the phone, it no longer charges or goes into safe mode, so it may just be dead.
As for posting it in the wrong place, that was my fault and I'm sorry, lol. No worries for the yelling, it got moved anyway, and thanks.
And I'm not a dude. I'm a chick.
Guess I should state, I was here to see if I could fix it before I go to tmo, because if I get another refurb that quits working after 2 months I'll be leaving them for good.
I guess we can consider this closed, because if my friend can't help me, I'll be in the stores checking out Sprint and Verizon's new androids. Or stick with tmo and check out the Cliq. I'm not happy with HTC or their products and I rushed into buying the g1 for the mytouch to come out 1 week later. So, lesson learned.
And thanks for the replies.
LOL! You phail... If you have an issue with HTC phones, perhaps this phone is more up your alley. http://1.bp.blogspot.com/_UWuhkLMS00k/SsTb87QXjKI/AAAAAAAAAdw/N9thWXu30nc/s320/phone.jpg

very strange brick type issue

ive got a weird problem with my g1.
turn it on with screen open, backlight. turn it on with screen closed, no backlight.
the moment i close the screen, backlight goes off and re-opening wont turn it on.
It stays stuck in the g1 logo. i CAN get to ASR and i CAN get to multicolour recovery screen. flashing new roms etc doesnt help. ive searched my head off but can find nout. i was going to just replace it but i cant find anything as good as the G1 (kb is the most essential thing ever)
this is wifes fone, so resolving it is of upmost importance
thanks for any advice.
after much flashing woes, i got a 1.6 stock image on there. boots now, still has the back light issue. when u close the kb, the os still works, just no more backlight so very hard to see.
Sounds like it's hardware.
99.99999% of the time these types of issues will be related to hardware. MAYBE you MIGHT flash ONE ROM in your LIFE that causes this issue - and then switching to a different ROM would fix it. Best bet if you still have warranty is to get a new one. If you don't - open it up and see if you can clean it.
its almost certainly hardware, i agree. its so weird. if the screen is only 90% closed (ie, you can stil see most of the spacebar, the screen is flipped currectly as if it was 100% closed, but the issue doesnt happen. its like there are TWO switches for closing/opening the screen, and the second breaks stuff
im very tempted to just jam something in the mech so it never full closes. ugly but effective.
Well, if you have warranty I'd just get it replaced. If not I'd still open it up to see if there is anything obvious. I would be hesitant to jam anything down there and end up breaking it even more.
not under waranty unfortunatly. I shall open it up once i get one of the bonkers screwdrivers i need to open the darned thing.

[Q] My xperia x1, durbility is poor after just one year of use...

So its been about a year and half since I received this phone for my birthday, and from this moment on, I am 90% sure that these companies design these phones to fall apart after a while so you buy a new one.
Please to not be intimidated by the length of the problems, I really doent want to waste a $600 nice phone. Please help.....
List of problems:
So on one random day, while I was using my phone with EnergyROM sense 6.1 (Not even 6.5 (Windows 6.5.5)) the phone stopped rotating when I flipped the keyboard, as in the screen will not rotate when I try to use the keyboard. The touch screen also becomes uncalibrated, and even when I recalibrate it, it still acts very funky (have to click lower than button or higher, depending on its mood). I did absolutely nothing different with my phone that day, but I did not call my phone dead right away, so I decided to update the ROM with the latest sense 6.5 ROM to see if the OS is corrupt or over-cached. This did not fix the problem.
Also, another very weird thing is the phone's screen will illuminate (I guess backlight), but no picture will show when turned on after sleep mode, and I have to click the top button again to sleep and awake it to get a picture. When flipped, the screen doesn't even fully illuminate, and literally dies down to a black screen (half of the pixels are bright, and then it just fails).
Any help would be very appreciated. What I am thinking of is wiping the phone 100%, and not even leaving a rom on it. I heard there is a command that deletes the junk off your phone from a previous ROM to your updated ROM is clutter free. Any other suggestions?
Edit: I hard reset my phone, and nothing is fixed; I still cannot flip screen into landscape mode.
The "command" you are talking about is called "task 29", look for it in the ROM section.
It sounds like hardware problems, i've had mine for about 1 year and a half as well and no problems besides a couple of scratches.
The flex cable connecting LCD and board might be out of order.... I had the same issue.
palmwangja said:
The flex cable connecting LCD and board might be out of order.... I had the same issue.
Click to expand...
Click to collapse
Yeah I heard about that problem. I will first task 29 it, but are there any guides to take apart and fix the flex cable, or even just unplugging it and plugging it back in?
Also, what did you do with your broken phone? Did you buy a new one or get it fixed?
Thanks for the feed back both of you.
my X1 also aged same as yours and it still runs flawlessly now. so it might depends on how you used and keep it
as for the "wiping off the phone" its called task 29, and is encouraged to do before you flash a new ROM, have you did it before flashing energyROM?
rhadrio said:
my X1 also aged same as yours and it still runs flawlessly now. so it might depends on how you used and keep it
as for the "wiping off the phone" its called task 29, and is encouraged to do before you flash a new ROM, have you did it before flashing energyROM?
Click to expand...
Click to collapse
No, but I just did now, but it seems to be a hardware problem because nothing seems to be working properly still. This is some serious BS because I am very over protected with this phone, just to prevent stuff like this to happen. I have never dropped it ONCE, and it seemed to just wear out by itself. The lenses covering the camera is cracked also, and the screen is all screwed up, and I didnt do absolutely nothing abusive to it, I am 110% sure of this.
Any suggestions on how to fix hardware/ ribbon connected to the screen problem?
Order a new cable and replace it.
If you search on Youtube for the video on how to disassemble x1 there is a complete guide that shows you. Its pretty easy and all you need to do is, take the flex cable out and carefully plug it back in. Then carefully put your X1 back together and hopefully you issue will be fixed. If it still persist, then try and get the flex cable changed.

Fixing the light ambient sensor?

Hello all, I've got a rather complicated problem I was hoping that someone here would be able to help me with, before I have to resort to getting a replacement phone.
I while back my Hero stopped working after some water damages. I managed to fixed the thing by cleaning it with rubbing alcohol, it turned on and everything, but the brightness setting would cause the screen to flickers out of control, or just go off altogether, until I decrease the brightness to the lowest setting.
Ok, this still works out for me, unfortunately due to some carelessness, I broke the connector on the screen. Of course, the next best thing to do was to buy another screen from ebay. I was hoping that somehow that this would fix the brightness issue as well, but of course it didn't. The phone boots and runs just fine once I lower the brightness all the way, except for one problem: I get no bootscreen.
When turning on the phone, I can feel it turn on because it buzzes once, but I will see nothing on the screen until it gets to the lockscreen. I assume that this has something to do with the sensor keeping the screen off because the system hasn't boot completely to get the brightness setting down? Anyways, I was happy with it able to boot, so I went on to do my normal rooting thing. Everything went fine except I get no data connection after rooting Cyanogen/AOSP, so I used ROM Manager to install the OTA update, and after the phone restarted, it never comes back on again...
I have a feeling that it's giving me some sort of error, I just can't see it because I don't get to see the boot process. I can't boot into recovery either because I can't see that screen either. My only guess is that the light sensor has something to do with this.
Does anyone have any idea how I can go about to fix it if this is at all possible? Is there any way I can revert it back to factory without having the need to see the recovery screen? Or maybe if someone has an idea on how I can do this blind...
I know, crazy problem, but I'm really stuck here, and looks like I won't have a phone for the next few days...
I appreciate any help in advance.
Ouch.... it is alot!
So I hope ur due very soon for a new phone... sometimes u can see old heros for $30 or $40.... but until then...
I think ur best bet is the RUU via usb from HTC since u can't see certain screens and with this method it's just plug and wait Cuz ur computer will tell when it's finished.
The RUU zip file requires that u can load into hboot screen so unless u can, then that's no good.
Good luck
V'sHERO on Tapatalk
vidaljs said:
Ouch.... it is alot!
So I hope ur due very soon for a new phone... sometimes u can see old heros for $30 or $40.... but until then...
I think ur best bet is the RUU via usb from HTC since u can't see certain screens and with this method it's just plug and wait Cuz ur computer will tell when it's finished.
The RUU zip file requires that u can load into hboot screen so unless u can, then that's no good.
Good luck
V'sHERO on Tapatalk
Click to expand...
Click to collapse
Thanks! I'm not due for a discount for another month, and my contract doesn't expire for another 2 months after that...
Can you tell me how I can get to the hboot screen? I think I can get to the Recovery Screen by holding [Home]+[Power], although I just can't see it to make any selection/change. Is there a specific button combination to get to the hboot?
Hboot:
From off...
Lower Volume button + power button at the same time
V'sHERO on Tapatalk
vidaljs said:
Hboot:
From off...
Lower Volume button + power button at the same time
V'sHERO on Tapatalk
Click to expand...
Click to collapse
Was able to pull this off with this video from Youtube: http://youtu.be/Ah-um9rcVek
Basically I just hit [+] twice and let the software does its thing. Thank you!

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