[Q] Question about a replacement and my rebate - Motorola Droid and Milestone Q&A, Help & Troublesh

Hi guys. I bought a Moto Droid on the 28th of July for $250/w a $100 mail-in rebate, Its now the 20th of August and i was told i can bring the phone back in before the 30 days are up to exchange it for something else. I want the Droid X, which is $299 and i think a $100 mail-in rebate. My question is, i received my $100 mail in rebate today but havent used it, so can i bring my Droid back in tomorrow and just pay an extra $50 to get the Droid or will they trip about recieving the $100 mail-in rebate (the side of the box was cut off so it wont be a surprise)?
I just dont want to go into the store and make a fool of myself tomorrow...please help.

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KAISER on consumer ATT website

was looking for a local corporate store and found they have the Kaiser/tilt available to all customers now. Ordered mine with a two year upgrade for $250 (after $100 mail in rebate and $200 instant rebate). You can't complain at that since the 8525 was still $400 with two year a month ago.
Limey
limeywrx said:
was looking for a local corporate store and found they have the Kaiser/tilt available to all customers now. Ordered mine with a two year upgrade for $250 (after $100 mail in rebate and $200 instant rebate). You can't complain at that since the 8525 was still $400 with two year a month ago.
Limey
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How did you get $250 when the site shows $299.99?
You might want to talk to retention if your contract is up. (866-907-3480). I just ordered mine for $199.99 with overnight s&h (fee waived).
cliffgardner said:
You might want to talk to retention if your contract is up. (866-907-3480). I just ordered mine for $199.99 with overnight s&h (fee waived).
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Was that before or after the rebates?
What did you tell them to get that deal?
Thanks!!
Kaiser on consumer ATT Website
I talked to them (AT&T) today.
Quick situation. Bought an 8525 on September 20th, 2007. Bought from Wirefly.com as it was $70 cheaper than AT&T with a 2-year plan extension.
Thought the tilt would be delayed until later. Anyhow, just checked that I can get a full refund from Wirefly. That's a go with two thumbs up so no complaints there. (Typically a 30-day satisfaction or exchange guarantee with AT&T and other authorized AT&T phone providers).
However, no Tilt's in stock out here in Las Vegas, NV at the bricks and mortar store. The on-line customer service guys for AT&T said I can't order the 8925 / Tilt without an "upgrade reversal". Sounds like a crock of crap to me. But he tells me the bricks and mortar store should have no problems.
Would like a Tilt and fend off product obsolescence. (Paid $329 and about $350 total with tax for the 8525 brand new.) They say $399 for the Kaiser / 8925 / Tilt on a two-year service renewal...
Any of you guys with ideas here on how to manage this situation or any recommendations or suggestions to get my Tilt order in ASAP?
Sincerely,
~cj
joedoe said:
How did you get $250 when the site shows $299.99?
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The online price was $499. a two year contract upgrade provided a $100 and a $50 instant rebate, I paid $349 and have a further two $50 mail in rebates to process on delivery for a $249 deal.
Limey
cliffgardner said:
You might want to talk to retention if your contract is up. (866-907-3480). I just ordered mine for $199.99 with overnight s&h (fee waived).
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my contract was month to month, having not renewed it in over two years. I got free shipping as well. What is retention? I did my order thru the online website online, never spoke to anyone.
limey

ATT phones 50% off Friday 22

If you are planning to buy a ATT phones, wait till Friday all the phones will be at 50% discount including the TILT.
was announced on the RADIO.
More info anyone???
Can anyone provide more info (certain markets, or nationwide?)... or confirm this?
ATT 50% off Blackfriday
This sale is pretty much limited to CA, NV, ID, AZ, NM, UT, HI, OR, WA, CO. You get 50% off on almost any phone (no Iphone or Go Phones included). You however have to be eligible for an upgrade or new line of service. It seems to be a pretty good deal if you are looking to get the tilt or blackberry.
you can check it out here
http://www.cingularfun.com/blackfridaywest/
CA, NV, ID, AZ, NM, UT, HI, OR, WA, CO
Seeing as I dont live in any of those 8 states.... seems I'm out of luck.
great...i live in washington, i could do it..i already got my tilt tho.
Well that sucks, I've only had my Tilt 3 weeks
JohnnyGTO said:
Well that sucks, I've only had my Tilt 3 weeks
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i believe at&t has a 30 day price match offer that includes them dropping their own prices, so you should be able to get the difference refunded if your in one of those states.
brianlb said:
i believe at&t has a 30 day price match offer that includes them dropping their own prices, so you should be able to get the difference refunded if your in one of those states.
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I hope so. I'm calling sales tomorrow because I got mine on the 16th and I'll post back with what they say.
Z
klasikahl said:
I hope so. I'm calling sales tomorrow because I got mine on the 16th and I'll post back with what they say.
Z
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I await your findings. I live in AZ and I just bought my Tilt like 3 weeks ago so I fall in the 30 days like you
Before I bought mine I asked them if by some chance the Tilt went on sale for cheaper than I got it for (399.99) would they price match. They assured me that it would not go on sale so I insisted the "what if". They agreed that if it did go on sale by some weird chance (like black friday weekend) then they would do a price match.
Still I'm curious what you find out.
Thanks!
TILT price match
Hi Guys!
I got ordered my tilt on 8th and got it on 12th. I think i will be eligible for Price match. I got it on a forced upgrade for 592 USD with tax. Hope i can save some money on it.
Please post your opinions and findings..
.... Raj
I live in St. Louis, MO area, although i'm not on one of those states listed, i bought my phone about 2 weeks ago from an At&t store, not a an authorized dealer and actually store by at&t and that was the first thing i asked my rep was what if the price in it drops the day after Thanksgiving will they offer me that, and she said yes, they have a 30 day price match, also i told them about the amazon.com offer of 200bux plus a 25.00 rebate for a total of 175 for the phone w/a 2 year contract, and they did a pretty close offer of 250.00 and i dont have to pay the 36.00 activation fee, so basically i paid 214 2 weeks ago for it, sure the amazon deal is cheaper, but the in person service is something i dont mind paying a little more for incase there's a mess up w/something i can go back to the store, which is only 5 minutes from me and talk to someone in person and get everything right.
So I just got back from the AT&T store and they gave me an additional $150 credit to my bill since I puchased the phone less than 30 days ago!
Anyone that has purchased their AT&T Tilt less than 30 days ago needs to contact their original point of puchase today and tomorrow only and they will recieve a 50% credit to thier purchase!
SCORE!
Wonder how that works if you bought it from the AT&T web site...
Call customer service. They might have to do a return repurchase maneuver.
Thats what the AT&T rep told me when I called in before visiting my local store where I originally purchased the unit.
What if you bought it from a retailer like CompUSA or from a website like Newegg? Will they still offer you a discount on it or do the retailers have to do that?
I spoke to an ATT rep who told me that if I go into any ATT owned store I can redeem the credit. I hope that's true because I bought the phone on my parent's side of town - hours away.
150$ Refund!!!
I called att sales today and they refunded my credit card 150$ however I didnt qualify for the 100$ mail in refund though.
mdotcooley said:
I called att sales today and they refunded my credit card 150$ however I didnt qualify for the 100$ mail in refund though.
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what did you say to them?!
I went down to the ATT store I bought mine from and I didn't qualify for the 50% off because-
a) I didn't have the data plan added on my phone (39.99 $/month)
I would have qualified if I just added the data plan on for that month BUT it would have screwed up my super mega ultra ridiculously low plan that already has unlimited internet access.
Was anyone able to pull off the half off without having the pda connect plan that is 39.99? If so, can you PM me the phone number of the ATT store so I can call them and see if they will credit me?

Verizon Droid 3 $50 Rebate?

I called in to VZW CSR today to try and order a Droid3 and was told it would be 199$ w 2yr contract. I pointed out that online, i was seeing 149.99$ w 2yr contract. her explanation was Phone Orders will come w a 50$ Mail In Rebate.
Can anyone who rcvd order by phone confirm this rebate?
Can we get a Promo Number? which rebate company?
and if you're really generous w your time, even a scanned copy of the rebate form itself?
$50 rebate
I'm not sure if you saw this correctly, as I paid $199 online for mine, and still see it advertised as such. Maybe the CSR just said that (they wouldn't do that right?). Anyway, if you do find a rebate on this, please update us all, I'm sure everyone could use an extra $50.
When I ordered mine, it was a discounted to $149. i figured this was due to my last new every 2 upgrade.
This was ordering off the website.
Mine is also listed at 149, but I was assuming it was due to the corporate discount I get through my company.
prices
Hhhmmm seems like I need to make a call to big red.
calash said:
Mine is also listed at 149, but I was assuming it was due to the corporate discount I get through my company.
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ditto, got for 149. pretty sure it was corp disc.
My mistake, it was 169.99 due to corporate discount. Just finished ordering and saw nothing about a rebate.
Discount
From what I understand depending on your the monthly amount (39.99 or 79.99) of your current contract, there is special upgrade discounts/rebates for existing customers, resulting in either $30 or $50 off for NE2 (on top of 2 yr contract/renewal pricing). Being a new customer to big red, I gets no love. I guess being an early adopter of the 3G Xoom doesn't count for anything ha ha.
just picked mine up at a verizon retail store...no rebate.
DANOinSD said:
From what I understand depending on your the monthly amount (39.99 or 79.99) of your current contract, there is special upgrade discounts/rebates for existing customers, resulting in either $30 or $50 off for NE2 (on top of 2 yr contract/renewal pricing). Being a new customer to big red, I gets no love. I guess being an early adopter of the 3G Xoom doesn't count for anything ha ha.
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yep, d3 is $119 for me ($199-$50-$30) on NE3, last upgrade was day 1 of the OG droid release.
$100, letstalk.com - every phone I buy, goes through them.
pissinguoff247 said:
$100, letstalk.com - every phone I buy, goes through them.
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it's actually $69 on letstalk, but it's backordered.
Be careful about the discounted prices at third party vendors. Be sure you understand the conditions of purchase so you don't wind up getting billed for the full retail price of the phone if you make changes to your account later.
I'm not saying don't buy them. I'm saying, know what you're buying.
Also, you may not qualify for the discounted price with a vendor, even if Verizon considers you to be eligible. That seems to be my story.

199.99 at sprint telesales ymmv

This is just my experience, this is very YMMV (your mileage may vary) and depends on the rep you get and how you treat them/what you say.
I was upset that amazon was taking 2-3 weeks to get me my phone. I called sprint telesales and played dumb. I asked the cost and of course it was 249.99. I told them that I have seen phones priced at 199.99 and it seemed to me like i was paying for the 149.99 discount which was "unfair and disappointing* as many of us were complaining about. Played the loyal customer card, She talked to supervisor and they over rided the price. Had to endure listening to those terms and now the phone should be here in 3-4 days instead of weeks. With my triple a discount, it comes to 199,99 + 12 shipping + tax, around 220. However no activation fee (thanks to triple a). If your ordering through a third party and not happy, i would suggest trying this out.
If it doesn't work, try again. You can call in and say you got cut off but they were in the process of applying the $50 discount and you didn't get the customer service number for your ticket. You could try for even more off but odds are it won't work.
Good Luck!
I got mine at 199.99 at Sprint Stores, told them if they dont give me the phone for the promo of 150.00 i will go to another company, they told me that they could offer me for 199.99. So i got it
Just got off the phone. Asked politely and they agreed! Got it for $199 + tax + $12 shipping.
Hoping to get it soon!
Sent from my Galaxy S2
What number do you use to get to telesales? I'm getting a bit pessimistic about my Costco preorder shipping friday. If I order tonight from telesales, it should ship tomorrow and there's a good chance I have it Friday or Saturday.
Also, what's this triple account you mention in order to get the activation waived?
Thanks!
Got mine at the store for $199. The rep wanted to sell accessories so bad that he dropped the price of the phone to buy a spare Battery and charger for my wife's note 2.
Sent from my SPH-L720 using xda app-developers app
Deutch said:
What number do you use to get to telesales? I'm getting a bit pessimistic about my Costco preorder shipping friday. If I order tonight from telesales, it should ship tomorrow and there's a good chance I have it Friday or Saturday.
Also, what's this triple account you mention in order to get the activation waived?
Thanks!
Click to expand...
Click to collapse
Triple a membership has a sprint discount. 10 percent off the monthly sprint bill plus free activation for all phones. Its the workplace discount thing.
Call 866-866-7509
Got mine yesterday!
Sent from my Galaxy S4

[Q] Moto X on sale for Verizon - from $49 through 10/20 through Moto Maker

Pissed, haven't even received my 32GB, black leather, red trim phone yet, and I can get it $50 cheaper now. My wife has an upgrade available too, can I buy a new one and return the phone to Verizon w/in 14 days?
toddbecker said:
Pissed, haven't even received my 32GB, black leather, red trim phone yet, and I can get it $50 cheaper now. My wife has an upgrade available too, can I buy a new one and return the phone to Verizon w/in 14 days?
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Why not try asking Motorola for a credit. For the inconvenience of still waiting for your phone and since they've discounted the price. Pick up a turbo charger and a case or something.
qwerty12601 said:
Why not try asking Motorola for a credit. For the inconvenience of still waiting for your phone and since they've discounted the price. Pick up a turbo charger and a case or something.
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Click to collapse
Working on that now, though I really only want to get the $50 discount. Only headache is related to the upgrades. The Moto maker process did take my upgrade, so I spoke to Verizion, aside from having to play some upgrade ping pong with the upgrade on my wife's line, there shouldn't be a problem placing a second order and getting the upgrade back when Motorola cancels my first order. If I didn't have another upgrade available, this would be a much bigger deal.
I only placed the original order on 10/8, which is one reason why I am miffed about the discount. I realize that Moto can't always just apply sale pricing to previous purchases. I'm actually pleasantly surprised that they are willing to take the phone back w/ no penalty (15 day buyers remorse program, includes return shipping via FedEx). The upgrade ping pong is a minor annoyance and worth the $50 to me. It would certainly be nice if they could just cancel the first order... on hold regarding that right now. Cancelling the order wasn't possible.
Overall, both Moto and Verizon customer support were very helpful, and I'll be able to get my discounted 32GB, black leather, red trim Moto X 3 days later than the original.

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