3G not working... - Hero CDMA Q&A, Help & Troubleshooting

I am running Fresh 2.3.3 with baseband 2.42.01.04.27 and for some reason, my 3G is not working. I have tried getting the stock radio and updating my PRL (my PRL version right now is flipz_01). Nothing seems to working. Can anyone help me with this?
Thanks a lot for any suggestions
Sent from my HERO200 using XDA App

I noticed that to. When I have WiFi activated, 3G disappears. I don't know if it's a real estate issue, or it isn't working.
Sent from my PC36100 using XDA App

dirtyernie said:
I noticed that to. When I have WiFi activated, 3G disappears. I don't know if it's a real estate issue, or it isn't working.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Well 3G turns off when WiFi is enabled, but that is not my problem, my 3G just doesn't work, I have to rely on WiFi..
Sent from my HERO200 using XDA App

after I rooted my phone, the 3g didn't work. actually i'm not even sure if my 3g had ever worked before that. it's stuck on 1x.
hero cdma

Put the phone in airplane mode and leave it there for a minute or so, then turn airplane mode back off. That refreshes your phone's data connection. Then also try updating Profile in the Settings->About phone->System updates menu -- that refreshes your signal and data profiles with Sprint towers.

chromiumleaf said:
Put the phone in airplane mode and leave it there for a minute or so, then turn airplane mode back off. That refreshes your phone's data connection. Then also try updating Profile in the Settings->About phone->System updates menu -- that refreshes your signal and data profiles with Sprint towers.
Click to expand...
Click to collapse
Thanks, but it didn't work... this is getting frustrating! I've tried everything! At least they're sending me a refurb, hopefully I get a dust filter this time around, too (and a "with Google" sticker on the back!!!!)

Related

Wifi and 3g icons at the same time?

I noticed that my captivate will often show both the wifi icon and 3g icon in my screen at the same time. I am using wifi to post this but 3g still shows up. This never happened in my nexus one or milestone. This also happens on multiple wifi networks for me. Any ideas?
Sent from my SAMSUNG-SGH-I897 using XDA App
Mine is just showing wifi and the signal bars
Sent from my SAMSUNG-SGH-I897 using XDA App
Some apps use your 3G connection to get a rough fix on your location (Beautiful widgets "Beautiful home" or weather bug) there's a lot more. You can usually turn that off and just put in your zipcode. I could be wrong, just a shot in the dark.
I get this too
Sent from my SAMSUNG-SGH-I897 using XDA App
caelestis2 said:
I get this too
Sent from my SAMSUNG-SGH-I897 using XDA App
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Click to collapse
This doesn't seem right to me. I don't get why it would have both, there is no reason for it. If I reboot my phone, it will just show one or the other but over time it creeps back to showing both. I think its a software problem.
I am also wondering about the wifi. How do you know it's using wifi instead of 3g? Does it automatically switch over to wifi whenever it connects to one?
daleaf said:
I am also wondering about the wifi. How do you know it's using wifi instead of 3g? Does it automatically switch over to wifi whenever it connects to one?
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Click to collapse
Thats the thing, I have seen it say I am on wifi but it still shows the 3G indicator and will show 3G activity (the activity arrows on the 3G icon light up).
uberamd said:
Thats the thing, I have seen it say I am on wifi but it still shows the 3G indicator and will show 3G activity (the activity arrows on the 3G icon light up).
Click to expand...
Click to collapse
See post #3.
Clienterror said:
See post #3.
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Click to collapse
I saw that, but my Nexus and Milestone don't do that so I'm confused by that.
uberamd said:
I saw that, but my Nexus and Milestone don't do that so I'm confused by that.
Click to expand...
Click to collapse
It might be because you have no apps trying to find your location all the time. That's why some people have 3g on sometimes with their wifi on and some don't.
Clienterror said:
It might be because you have no apps trying to find your location all the time. That's why some people have 3g on sometimes with their wifi on and some don't.
Click to expand...
Click to collapse
Well I wish I knew what that was then, because I do have Beautiful Widgets but I also have always had geolocation disabled and have my zip code set in it.
My husband's captivate will show both wifi and 3G when he opens google maps and the only way to get ride of the 3G is to restart the phone.
I'm having the same issue and using "my settings" to disable 3G use while using wifi. Being that I'm on the very limited data plan, I'd rather not have 3G being used when it doesn't have to be. So, if there are some programs that are forcing access to 3G when I'm on wireless, I'd like to know if there's an app or somesuch that will track which programs are accessing this so I don't have to worry about changing settings all of the time?
Hello everyyone. Ive only been using this phone and android since yesterday afternoon. I played with the phone very extensively yesterday and never saw the 3g while i was on wifi and then last night i applied the gps "fix" do you think that could of caused it to show. did all who is having this problem apply the gps fix ?
I believe using a push syncing service like exchange will cause this. on my windows mobile phones exchange wouldn't work over wifi.
Hmm is the default mail app an exchange like server ? So I should pull my info from that one and soley use the gmail app?
joshua2327 said:
Hello everyyone. Ive only been using this phone and android since yesterday afternoon. I played with the phone very extensively yesterday and never saw the 3g while i was on wifi and then last night i applied the gps "fix" do you think that could of caused it to show. did all who is having this problem apply the gps fix ?
Click to expand...
Click to collapse
My problem showed up after this as well, but I can't imagine that would be the cause of it...
I'm seeing both Wifi and 3G on as well. Oddly enough, only Wifi seems to be on after it sits for a night (both charging and just unplugged). As soon as I disabled Wifi, 3G came back on, but after reenabling Wifi, the 3G stayed on.
As far as I can tell with 3G Watchdog, it's not using 3G when they're both on, but I'm worried that battery life is impacted by having them both on. I'm assuming this isn't normal behavior then.
FYI, I also applied the GPS fix, but I think I was seeing them both on even before I did that.
I get this as well, even when not using maps. I noticed it before I did the gps fix.
I do use gmail app which uses push, but still WIFI should always take over once connected. I noticed though that on the 3G icon the upload/download arrows are grey, not white or red (the transmit/receive colors).
I was concerned at first but I installed the AT&T app and I don't have a lot of data usage. I think its a bug.
I had both icons as well for a couple of days while in a wifi area. Messed with the gps settings again today and I'm back to wifi only icon. Didn't even reboot.
Sent from my SAMSUNG-SGH-I897 using XDA App

[Q] Mobile Data stays on with Wifi

Anybody else experiencing this.. Wifi is on and connected but my 4G-LTE arrows are still showing and flashing as if it was transmitting and receiving.. but my Wifi is on??
I am using Launcher Pro instead of LG Home so I have access to the power widget in the Notification Bar but not the LG Home power controller.
I just installed Power Control Plus and it seems to shut off LTE and 3G when you press the 3G button and can keep it off with or without Wifi on.
I've noticed this. It doesn't bother me due to the fact that I have unlimited data. If it want for that it would bug the **** out of me.
Sent from my VS910 4G using XDA Premium App
As far as I know, on all the android phones I've had, u have to manually shut off mobile data even when connected to wifi. There are apps that include this option when making "profiles" that get triggered (tasker, CPU tuner) but otherwise I think it stays on unless manually turned off. Maybe its not using mobile data but it appears to stay "on".
Sent from my Revo 4g using XDA Premium App
On my olds droid the 3G would turn off when I got onto a wifi network. I might just be special. Lol
Sent from my VS910 4G using XDA Premium App
I have the same issue. It actually goes further, because when I manually turn off mobile data through the Settings menu the data icon still stays on. If I use a tool like Dataswitch the icon goes away, but I never had to do that with any of my other phones.
The other issue with wifi that I'm having is that if I set the Wifi sleep policy to turn off after 15 mins of inactivity it can't reconnect after it turns itself off. So when I start using the phone again it just keeps trying to obtain the IP address of the network without ever succeeding. I've tried this on multiple networks. I have to turn off wifi and then turn it back on. Anybody experience this?
These issues aren't big but they're starting to make me question the quality of the LG Revolution and I may exchange it for the Charge.
Rob737 said:
The other issue with wifi that I'm having is that if I set the Wifi sleep policy to turn off after 15 mins of inactivity it can't reconnect after it turns itself off. So when I start using the phone again it just keeps trying to obtain the IP address of the network without ever succeeding. I've tried this on multiple networks. I have to turn off wifi and then turn it back on. Anybody experience this?
Click to expand...
Click to collapse
I have this issue too, and it is annoying. I'm not worried about exchanging it, because I'm sure this will be addressed in the port of CM7 that TheCubed is working on.
Rob737 said:
The other issue with wifi that I'm having is that if I set the Wifi sleep policy to turn off after 15 mins of inactivity it can't reconnect after it turns itself off. So when I start using the phone again it just keeps trying to obtain the IP address of the network without ever succeeding. I've tried this on multiple networks. I have to turn off wifi and then turn it back on. Anybody experience this?
Click to expand...
Click to collapse
Yep, exact same issue here too.
sephkeene said:
I have this issue too, and it is annoying. I'm not worried about exchanging it, because I'm sure this will be addressed in the port of CM7 that TheCubed is working on.
Click to expand...
Click to collapse
Do issues like these usually get fixed in a port of CM7? Do you think the issue of mobile data staying on when it should be off will get addressed as well?
Any idea when CM7 for the Revolution will be available?

Wifi disconnecting problems..

Is anyone getting the wifi problems that the other versions of the Note 3 are getting? Preferably when it says the network was disconnected for being too slow or something like that? I know it happens on the T-Mobile, Verizon, and International versions.
SkizzMcNizz said:
Is anyone getting the wifi problems that the other versions of the Note 3 are getting? Preferably when it says the network was disconnected for being too slow or something like that? I know it happens on the T-Mobile, Verizon, and International versions.
Click to expand...
Click to collapse
Mine doesn't disconnect but it says wifi signal is unstable, then I looked in settings when this happens and it says wifi signal strength VERY STRONG, I'm sitting 10' from my router and I know damn well the the signal is strong as it says 72mbps. Lots of issues with wifi signals are popping up in the N3 sections, not good.
Yep, same as Quickvic30
Sent from my SAMSUNG-SM-N900A using Tapatalk
Go to wifi advanced settings and uncheck Auto Network Switch. It appears the phone will "test" the speed of the wifi network to your 4g and picks which is faster.
brd922001 said:
Go to wifi advanced settings and uncheck Auto Network Switch. It appears the phone will "test" the speed of the wifi network to your 4g and picks which is faster.
Click to expand...
Click to collapse
thats not always the cure. but in the international section of the forums. looks like there was 2 OTAS and one has fixed the wifi issue. so it will come eventually
Thanks for the replies.
Sent from my SM-N900T using xda app-developers app
I found a fix (plus possible trigger?)
SkizzMcNizz said:
Is anyone getting the wifi problems that the other versions of the Note 3 are getting? Preferably when it says the network was disconnected for being too slow or something like that? I know it happens on the T-Mobile, Verizon, and International versions.
Click to expand...
Click to collapse
Hey all,
I realized that the wireless issues were all where there are at least access points broadcasting the same network. The signal indicator flickers back and forth between solid and weak, and I think the wireless manager is jumping back and forth instead of sticking with the stronger one. I installed one"WiFi Manager" from Play store and the connection is more solid. I haven't rooted my device yet, so this may be the best answer until a patch shows up.
Let me know if it works,
--IT Yeti
Hello I was having this problem I had to remove my ad stop program and everything starting working normal again adblockplus to be exact but that fixed issues with mms messages and the wifi.
Yes- nothing but problems with wifi dropping and reporting as slow/unstable. Rooted on AT&T MI1. Various AP's, not specific to any one location. Basically renders wifi useless.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I've been noticing WiFi drops also
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Yall- this issue has been bugging the hell out of me. Finally tried something I found buried in a few other forums that immediately fixed the spotty connect/disconnect and wifi data stalling errors.
Enter into the service configuration mode by dialing *#0011# and hit the menu key- touch "wifi" and turn off "wifi power saving". Reboot. After having tried everything else I was skeptical but I can confirm (in my case) it worked like a charm!
Hope it helps someone else.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
picassolsus said:
Yall- this issue has been bugging the hell out of me. Finally tried something I found buried in a few other forums that immediately fixed the spotty connect/disconnect and wifi data stalling errors.
Enter into the service configuration mode by dialing *#0011# and hit the menu key- touch "wifi" and turn off "wifi power saving". Reboot. After having tried everything else I was skeptical but I can confirm (in my case) it worked like a charm!
Hope it helps someone else.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Great info! I just did it and rebooted so I will report back with the results. Thanks!!!
Another possible fix for you guys.. go into wifi in settings..hit menu then click advanced. Inside advanced make sure to uncheck auto network switch. Reboot and voila.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I'll give this a try!
Sent from my Note 3 SM-N900A rooted by Designgears
Quickvic30 said:
Great info! I just did it and rebooted so I will report back with the results. Thanks!!!
Click to expand...
Click to collapse
I've been using that method for most of the day, and I've noticed some good results with WiFi. Unsure how it's going to affect battery life yet though lol
auto-network switch
I didn't have to reboot, but disabling the auto network switch did help. I kept getting the 'unstable messages', and I finally had to click the "don't show this again" button and hit 'cancel' so that the OS would stop trying to help my be re-enabling the auto network switch. So, the question is, is this just #LTE2fastprobs, or are there real wireless n/ac issues that make this phone less than desirable?
ahjdmarchi said:
Another possible fix for you guys.. go into wifi in settings..hit menu then click advanced. Inside advanced make sure to uncheck auto network switch. Reboot and voila.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
picassolsus said:
Yall- this issue has been bugging the hell out of me. Finally tried something I found buried in a few other forums that immediately fixed the spotty connect/disconnect and wifi data stalling errors.
Enter into the service configuration mode by dialing *#0011# and hit the menu key- touch "wifi" and turn off "wifi power saving". Reboot. After having tried everything else I was skeptical but I can confirm (in my case) it worked like a charm!
Hope it helps someone else.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Does it stick after reboot?
daraj said:
Does it stick after reboot?
Click to expand...
Click to collapse
Yes it should. I did this on my note 2 before.
agent929 said:
I've been using that method for most of the day, and I've noticed some good results with WiFi. Unsure how it's going to affect battery life yet though lol
Click to expand...
Click to collapse
I haven't dropped wifi all day and no unstable connection message either!!!! Thanks again for this :good:
I always get..unstable internet connection. Is it my wireless router or a phone problem? If it has already been answered sorry
Sent from my SAMSUNG-SM-N900A using xda app-developers app

Data and Wifi completely drop, have to do airplane mode to turn it back on

I don't know why, but this is a consistent problem and it's getting annoying. I will only have bars, but no wifi or internet connection. This just randomly happens and I don't know what triggers it.
I have to turn airplane mode on and off to fix the problem. Is there something that is causing this?
http://galaxys5guide.com/samsung-ga...-the-notification-icons-on-samsung-galaxy-s5/
It may help you.
Kael ruch said:
http://galaxys5guide.com/samsung-ga...-the-notification-icons-on-samsung-galaxy-s5/
It may help you.
Click to expand...
Click to collapse
This doesn't really help.
What happens is data and wifi disappear and if I hit wifi it won't turn on. I have to turn airplane mode on and off and it starts working again.
Sent from my SAMSUNG-SM-G900A using XDA Premium HD app
SlimJ87D said:
I don't know why, but this is a consistent problem and it's getting annoying. I will only have bars, but no wifi or internet connection. This just randomly happens and I don't know what triggers it.
I have to turn airplane mode on and off to fix the problem. Is there something that is causing this?
Click to expand...
Click to collapse
I have had the same thing happen,but only once or twice,I chalked it up to my home WiFi threw Comcast ,I've been having major problems with my Comcast modem dropping WiFi or to slow of a connection,think I have to replace the modem just been to lazy,but I have the smart network switch on in my phones wifi settings so I thought maybe from the signals switching so much it froze or something,but yea it did same thing I had no lte or 4G next to my carrier signal,the wifi was not allowing me to turn it on,or scan for networks,wasn't even showing any so I did the same thing hit the airplane toggle and it came back.
SENT FROM DJMOUSES SM-G900A
Sorry i have no others solution for it.
I just posted a thread about the EXACT SAME issue. It only seems to happen overnight, but when I wake up in the morning my wifi has been turned off and my 4G LTE isn't working. When I try and toggle wifi back on it gets stuck and never reconnects/turns on. My solution has been to restart the phone.
I'm thinking since this seems like a rare problem, that this is a device-specific issue. I'm going to try and exchange mine this weekend due to this problem and hopefully get a properly functioning GS5 instead.
SlimJ87D said:
This doesn't really help.
What happens is data and wifi disappear and if I hit wifi it won't turn on. I have to turn airplane mode on and off and it starts working again.
Sent from my SAMSUNG-SM-G900A using XDA Premium HD app
Click to expand...
Click to collapse
Have the same issue (made a post about it already in this forum). Usually happens when there is a large fluctuation in signal. Grocery store where I get no service results in no service when I leave the store as well. Have to cycle airplane mode like you described.
WiFi hasn't done it yet.
Another forum member suggested it may happen if using an older style SIM, which I am (from my S3). I haven't been up to change it yet. What SIM are you guys using?
http://forum.xda-developers.com/showthread.php?t=2744472
I typically have this happen when I'm at home at night, while my phone is plugged in and on wifi. Just disconnects at some point overnight.
I'm using a brand new SIM provided by AT&T when I upgraded in store.
Very strange issue and is random. For instance, it didn't happen overnight last night.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
My S5 just started dropping data randomly and causing my battery to drain with almost no usage... I tested using Skype in a good 4G LTE area and will start out with 4 bars and the 4G LTE icon but as soon as I try to initialize a test video call over Skype the signal immediately drops to either no bars at 4G or it will go straight to E!? I haven't had this issue in a long time and it just suddenly started. At first I figured maybe they lost a tower but now this is going on almost a full week. I've got unlimited Data so I know that's not the issue, it has a brand new SIM... I'm going to AT&T and see if they have an answer or if they'll swap it out. Annoying!
Also annoying that sending a simple text will fail... ugh no root and now no data! :what::banghead:
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
I've had this happen several times, but only at my work. Reception is poor at my office, and the company WiFi requires browser-based login each hour, which I switch to many times a day.
The phone basically stops using all radios EXCEPT bluetooth, showing a circle with a line through it. I've been rebooting the phone to restore connectivity, but will try toggling airplane mode next time. I haven't noted any strange battery drain.
I haven't seen this issue when wifi is disabled.
I didn't notice it locked up a few days ago and drove home where cell reception is very good. The phone didn't recover until I rebooted it.
I have a brand new SIM from ATT and use a Gear 2 (which is greatness, btw)
I've done the following:
1. disabled the damn ATT hotspot app
2. Disabled/enabled the Wifi connection check setting
3. Did a full factory reset
This is getting close to a deal breaker for me.
As an update...
I have this issue basically every work day with the aforementioned environmental variables
Today, I:
Disabled Bluetooth (left the gear at home)
Disabled wireless
Switched radio to 'LTE/GSM/CDMA Auto' with instructions in this thread
The radios haven't locked up and reception is much better.
I'll try leaving WiFi/BT on and use my Gear again next week.
For anyone who is still interested, changing the modem setting seems to have resolved the problem for me. It also improved connectivity in weak areas a good deal.
Unfortunately you must enter the key sequence to toggle the radio each time the phone is restarted.

[Q] Why am seeing network signal strength & Cellular Radios on in Airplane Mode?

So I am using a Nexus 6 on the Latest Tmo build (28E?) of Stock Rom and Stock Kernel Rooted, Encrypted.
Since the update that enabled wifi-calling for the N6 I have taken to setting my phone to airplane mode and turning on Wifi only to save battery since the signal at my house bounces back and forth from LTE to 3G and that murders my battery. Most of the time the signal strength graph shows blank and battery app correctly shows the cellular radios as having no on time. However, after being idle for a while (it would seem) the graph begins to show the signal strength as Red (no signal) and the cellular standby shows up in battery usage with the radios as being on (with no signal) and "active for a few seconds". Toggling airplane mode on and off usually restores them to showing up as off. Other times I never notice and it stays on for a few hours and goes back off on it's own. My main concern is that it seems to be activating the radio on it's own, my minor concern would be that my battery monitor app shows that it's using the battery. What could be causing this? I don't think it's a reporting glitch, because it shows up in both the system battery panel and a 3rd party one. If anyone has any thoughts or could point me towards a tool that could help me figure out what's turning on the radio when it's supposed to be off, please let me know. I've included photos from today showing what I'm talking about, the phone has been in airplane mode the whole time in these photos.
Thanks so much!
Kev
I think your issue is one of the reason why I cannot get Wifi Calling working at all. No matter what I do, my phone is holding onto a cellular network. Still trying to figure this out.
nautec said:
I think your issue is one of the reason why I cannot get Wifi Calling working at all. No matter what I do, my phone is holding onto a cellular network. Still trying to figure this out.
Click to expand...
Click to collapse
The best I can tell, "Android OS" is the only thing that shows any mobile packets sent or received so it's got to be a system thing.
If you have the myT-mobile app installed try uninstalling it I found that app totally screwed with my Nexus 6, turning WiFi on when I had no desire to use it.
stevemw said:
If you have the myT-mobile app installed try uninstalling it I found that app totally screwed with my Nexus 6, turning WiFi on when I had no desire to use it.
Click to expand...
Click to collapse
Unfortunately that's not the fix. I don't have that app installed. Tmo is sending me a new SIM as I am also randomly having Wifi calling drop in and out even while my wifi is connected.
Does anyone know any app that would let me see specifically what app is engaging the mobile radio?
Airplane mode disables all outbound communications however inbound ones are still discoverable.
I can receive calls in airplane mode...
Samg381 said:
Airplane mode disables all outbound communications however inbound ones are still discoverable.
Click to expand...
Click to collapse
... I just joined to see why is my Nexus 6 receiving calls in airplane mode (and Wifi off...). It's a recurrent problem... everytime there's an update I have this issue...

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