[Q] Email Question. - Captivate Q&A, Help & Troubleshooting

Searched through here and couldnt find the answer.
I get two notifications per email. and it looks like its using two different programs. kinda confusing and annoying. any one got any ideas?

How about some more info regarding your setup?
There are 2 email apps on the phone that provide different notifications - gmail app, and email app. If you set the same email account up 2 times (once under each app) then you will get 2 different notifications.
What accounts do you have setup? what do you see under menu->settings->accounts and sync? Then what do you see if you go into the default email program and backout to the screen that lists combined inbox and then accounts?

Just turn off notifications on one of them. I turned off g-mail notifications.

Related

Kaiser and Googlemail

Hi everyone,
i have the following problem: when i get my mail via pop3 from googlemail i also receive the send messages which are stored in google in my inbox.
The support from T-Mobile said they know the problem and the know it has to do with the setting, but they can't tell me which the setting is.
Can somebody help me please.
Gmail is currently adding IMAP to all users. log in and check your gmail settings to see if you gmail acct has it added yet. if it does, try using imap instead on your kaiser.
I actually have IMAP setup through gmail on my Wizard. I recieve the message headers but the bodies of the mail are blank. Not sure if I have something set wrong but AFAIK my phone is told to download the full message, no size limitations.
Change your account settings on the Kaiser. It's set to pull headers only and you can tweak that considerably. I'm getting all the text, but leaving attachments there.
You arent alone, buddy.
http://www.gadgetell.com/2007/10/gmail-imap-giving-windows-mobile-users-fits/
I have no problems with my Gmail account when I access my mail using the POP settings. When I try to access my email using the IMAP settings I have the same problem with the body of my messages coming up blank. I guess the IMAP server is so new, they are having problems showing threaded messages...
Yep, same issue for me as well.
its a common issue for all users of pop...it has something to do with their chat-style interface, even in pop.
i stopped using it because the sent messages get so annoying to delete. i just make gmai.com my home page now

[Q] Email notifications

Hey guys
Wondering if anyone can help me out. Running CM6 on my N1 and finding that I get constant email notifications on my Exchange email accounts. If I really receive 5 emails I get at least 3 sound notifications instead of just one for new mail.
The Gmail account has a setting for 'Notify once' to only notify on first new email instead of each, but this setting doesn't appear to be available for Exchange email accounts in the stock mail app.
Does anyone have a solution/ideas?
Thanks.
Nobody else?
Maybe i'm the only one with this problem...?

[Q] E-mail Question (False notifications)

Basically, i'll get a notification saying I have new e-mail (number of new e-mails is random), so i'll slide down the notification bar, click the e-mail notification and it takes me to my inbox... where I have no new e-mails.
I've tried refreshing the inbox to see if it was seeing e-mails not in the inbox yet somehow, and that didn't do it. The only thing I can think of is that my gmail account has an [Imap]/Trash Folder now that has 36 unread messages, and those are the e-mails I deleted without reading (Spam mostly). Is that what's triggering it?
It seems to be the same number of e-mails I received recently, so I think it's sending duplicate notices. Example: I'll receive 4 emails, 2 from a friend of mine, one from a newsletter I read an another spam. I'll read 3, delete the 4th unread, close the mailbox and then 5 minutes later i'll get a notification saying I have between 1 and 4 new e-mails, whereupon i'll check my inbox and there's nothing there.
Anybody know what's going on? I'm using the default captivate mail app to check my e-mail, not the google e-mail app. The google one never gives me this issue. (two different gmail accounts linked to the two different apps so I know which one mail is coming from)
Mine does this too. It's not random though. Whenever I delete an email and it's sent to my trash folder I will receive a new email notification shortly after. If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
Kreiger1981 said:
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
Click to expand...
Click to collapse
I had the same kind problems with mine, it was also slow sometimes while downloading messages.
The gmail app is good if your using gmail. If not I've had good luck with MailDroid. There are other email apps in the market you can try.
had same problem. this fixed it for me:
from home screen
settings buttong > select settings
Hit applications > manage applications
hit settings button > filter > select all
find "GMAIL" and "Gmail Storage"
For each one, click and do the "clear data" and "clear cache"
let me know if that helps
gtg465x said:
If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
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Click to collapse
I figured out why this is happening. I recently went back to the native email app (because Yahoo! Mail for Android is brown poop, and MailDroid's ads can get annoying -- plus it's only push email...I don't like seeing I have 4 new emails, for example, and each time I tap on each item, it downloads just that email through the internet. I want my emails to be downloaded all at once, ready to be viewed. I digress...)
Anyway, the native email app shows you have X (false) new emails when you delete X number of emails because it downloads a number of (older) emails after it syncs, after you had deleted some new ones. In other words, you delete 3 newer emails, it downloads 3 older emails. Scroll down and you will see those 3 at the very bottom as "unread" even though they're old. Annoying.
Is there a way to fix this, perhaps tell the email app to not download emails older than 3 days, for example?
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
I am using the email client for Exchange and POP3 and I don't have this problem, so maybe it is specific to something the server is doing. Gmail app works fine too for my Gmail account.
RexEscape said:
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
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Click to collapse
I tried what you suggested but unfortunately it doesn't work.
I think the problem of the false notifications occurs, cause the email client synchronises each folder (inbox, spam, trash etc.) separately. So when we get a new mail which goes to our inbox, we get a notification and then we go to our inbox and we find it there. When we delete an email, we move it from inbox to the trash folder. So the client synchronises the trash forder and sents a notification that we have a new mail. Then we go to our inbox but we see no mail, cause it's in the trash folder. The same occurs with spam. When we receive a spam mail, it is directly sent to the spam folder. So we get the notification of a new mail, but when we go to our inbox we find nothing.
That's the only way i can explain the false email notifications and i can't find a way to solve this annoying problem. If anyone can help would be much appreciated.
Happens to me too. Must be a bug. It only happens with IMAP and not Exchange mail. If you delete emails it will download older ones and do the notification.

[Q] Native email problem

I am using the standard email application and am syncing 2 btinternet accounts and 1 gmail.
The problem i have is that on one of the btinternet accounts it keeps syncing old emails and notifying me that i have a 'new' email. If i they mark the email as read or delete it then when the app next syncs it brings up another old email and notifies me i have a 'new' email.
The other issue (and possibly why im getting this problem) is that it only shows the last 25 emails. If i click the load more then it does load more of them but it seems that after a couple of times syncing that i am them back with just the last 25.
Anyone know how to get over this or what the problem might be?
I know there are other apps available but actually i like the simplicity of the standard app. I have tried aqua mail etc but had different sync errors with that .
hpsauce37 said:
I am using the standard email application and am syncing 2 btinternet accounts and 1 gmail.
The problem i have is that on one of the btinternet accounts it keeps syncing old emails and notifying me that i have a 'new' email. If i they mark the email as read or delete it then when the app next syncs it brings up another old email and notifies me i have a 'new' email.
The other issue (and possibly why im getting this problem) is that it only shows the last 25 emails. If i click the load more then it does load more of them but it seems that after a couple of times syncing that i am them back with just the last 25.
Anyone know how to get over this or what the problem might be?
I know there are other apps available but actually i like the simplicity of the standard app. I have tried aqua mail etc but had different sync errors with that .
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wht s ur notification config in Email app?

Gmail/Settings issue?

I'm trying to use multiple Gmail accounts on my Note 9 like I have with other phones, but for some reason when I go to add a second Gmail account, another window comes up saying Checking Info... And then settings has stopped working. Anyone else have this issue?
I have 3 separate gmail accounts. I use outlook for android and dont have any issues. I also have 4 other email accounts.
Did you setup your gmail accounts on your phone first before going forward with the email setup?
What email app are you using?
Do you have any power save settings ? This can affect background settings.
The BEST email app I have ever used for multiple emails is K9.
https://play.google.com/store/apps/details?id=com.fsck.k9
Nine email
Best of All ,for me.
clone1008 said:
The BEST email app I have ever used for multiple emails is K9.
https://play.google.com/store/apps/details?id=com.fsck.k9
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Try also..Blue Mail. Easy to set up, easy to use, watch a video on YouTube.

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