Why is My G1 Delting My Contact's...? - G1 Q&A, Help & Troubleshooting

My Phone Has Been Deleting My Contact's For a Long Time.
It's Deleted Many Number's I Can No Longer re-cover, what's up with This Thing...?
It's Deleted My mother, siblings, Many Friend's, etc...
Any idea...?
Sent from my T-Mobile G1 using XDA App

You have the correct groups checked? (Contacted -> display options -> select your Google account, ensure the right groups are checked)
You may wish if sync is enabled to verify the contacts online https://www.google.com/contacts

I don't Have That Group's Thing, I Used To Have 150 Contact's, I'm down to '97, That's what it say's when I Log into My G-Mail account as well, Wish There was a way To Recover Them, I Just Leave My Phone at Home 24/7 due To It's Battery Issue (Not Plugged in = Not Turned on)
So, I Haven't Gotten To Manually Writing Everythin' down yet...
Any Idea's...?

Well...?
What do y'all Think...?

I think you need to go into your gmail contacts on the web and export to a CSV file to save what contacts you have left.
I have no idea why you are losing your contacts.

Related

Contacts not pushing to Google?

I have noticed this issue for awhile now. If i make a change to a contact on my phone it never gets pushed to GMail. Has anyone else noticed this? I have made sure Contacts was checked in Data Synchronization, i have even made changes, unchecked it then rechecked it and watched it sync. But those changes never make it to Google's servers. I know it worked in RC33 but i don't think it has worked since.
I do a lot of flashing and constantly keep losing new contacts or updates because of this. Its kind of a pain in the arse to remember what and who i changed in my contacts to update when i am at a machine.
Anyone?
Well you can buy mybackup pro and backup your contacts...But make sure you uncheck syncing of contacts in the data/synchronization settings. Never ran into that problem before.
you can try force-updating.
after you make a change, go to settings>data syncronization, uncheck and then check again the "Contacts" field, it will force a sync.
You should consider moving to a cupcake build already too, if only for the camera
Same deal
I have been having problems trying to sync up my contacts too. Everything is correct and the way that I want it on my phone and I want to push those updates to Google, but it constantly fails. Sometimes it fails with an little exclamation point next to the sync icon and sometimes it doesn't. I have tried it on both my rooted and unrooted g1 and I still have no luck even though I switch the sim card. I use mybackup pro and have been for a while but the file output format is nothing that can be uploaded to google (ie csv file) so I'm not sure where to go from here. Anyone have any ideas as to why the sync fails? My only thought is that Google refuses to sync because I am trying to sync a large number of contacts on my phone, with a very small number of contacts on google servers. Xmarks (formerly foxmarks) for Firefox does the same thing, it won't allow you to sync a large amount of information one way without giving you a popup message so your away of it just in case you don't realize that you are overwriting data. Maybe Google servers are similar only without the warning message?
My contacts NEVER sychronized with Google. Gmail works fine, MyMaps also synchronize but contacts and calendar never. And I don't even have these options in Data Synchronization menu (only Auto-synk and Gmail). Any ideea how I can fix this?
Thank you!

I want to root but have questions first!

Currently, I keep getting force close errors when sending messages and creating or editing contacts, I really want to fix this so I thought I might as well try and root my phone at the same time.
Here are my questions:
1. Should I fix these force close errors before I root my phone. If so, how?
2. Does rooting my G1 mean I'll lose my messages, contacts, etc?
3. Is there anyway I can save my messages, contacts, etc before I root my phone and reinstate them afterwards? (If they are lost in the process).
I hope my questions aren't too stupid!
Thanks!
Giggity giggity...... don't bother fixing the fc's, they would be fixed in the process. You will lose messages, call log, browser bookmarks, internal save apps, almost everything on your phone when you wipe it. Your contacts are synced with gmail and will auto restore, any apps you purchased will be availible for redownload in my downloads in the market, they are also linked to your gmail. Back-up wise, the only programs that I know back-up on root only or you have to pay for use. So you are **** out of luck there
Gridlock pretty much said it all. But I will add one thing tho, there are apps that will allow you to back up your sms first without root. Just go to the market and look up "backup" and you will see a bunch of apps that you might want.
If you are having FC while sending messages my personal opinion would be to not backup and restore anything that has to do with those messages. Just imo.
Make sure you have data sync turned on and you do a manual sync before you root to ensure you have an up-to-date backup of your contacts.
Menu > Settings > Data Sync > Menu button > Sync Now
Thanks for the answers guys. I've come across another damn problem now that I've been trying to back up my contacts. I have a bunch of numbers on my phone that appear to not be in any 'sync group'...I select all contacts in sync group and then make my contacts sync. I check my g-mail account and its just got all my e-mail addresses but not my phone numbers. When I sync My Contacts it sends only a few numbers. I can view "Contacts With Numbers" but I cant seem to sync them.
Also, when I select 'all contacts' to sync I get that damn red exclaimation mark.
In an attempt to sort this, I selected all my e-mail contacts in 'All Contacts' and sent them to a new group called 'E-mail'. Then I selected to delete 'All Contacts' expecting to retain them in my new 'E-mail' group and it deleted ALL my bloody contacts including 'My Contacts'. I've now lost the few numbers under 'My Contacts' (even on my phone somehow...) and all my damn E-mails!
Can someone please tell me how the hell I can sync "Contacts with numbers" onto my g-mail so I can root my ****ing phone!!!
Are the contacts you lost still on your gmail account if so it will prob just resync them and you still have your contacts on your sim card also well just the ones you had before you started using this phone. The most I ever backup is my app data, bookmarks always give me a fc on the browser when I restore. I don't worry bout contacts though since gmail handles that
Well this is my problem. My g-mail had none of my contacts! When I got this phone it was a fresh sim card with nothing on. I put all my numbers in by hand. My numbers were last (fully) synced on 27th Jan 09. Everytime I sync, I get My Contacts only. All the other numbers fail to sync, I'm guessing because they're not in any group. Even if I select all numbers to sync they don't go to my G-Mail. I had about 15 number sync in My Contacts (before I deleted the buggers). Now I'll have to get those back.
I need a way of putting all my numbers that aren't in My Contacts, into My Contacts to Google will sync them! I'm guessing this is because they were put into my phone because the update where Google made all newly entered numbers go into My Contacts...Hmm
Right, I've sorted it.
Downloaded an app from the the market place called ExportContacts. Worked like a treat. It wrote all my contacts to a .csv. Simply imported them on G-Mail. Added them to contacts, deleted all of them on my phone and re-synced. AT LAST I CAN ROOT!
Giggity said:
Right, I've sorted it.
Downloaded an app from the the market place called ExportContacts. Worked like a treat. It wrote all my contacts to a .csv. Simply imported them on G-Mail. Added them to contacts, deleted all of them on my phone and re-synced. AT LAST I CAN ROOT!
Click to expand...
Click to collapse
woot glad you got it to work and this is good info for general use as well

Contacts appear three times in messaging.

Certainly others must have this problem. It stems from, I believe, having identical SIM, Google, and Phone contacts.
But that's what I WANT. But I don't want everyone's name to appear three times when I want to send someone a text message. Is there ANY solution to this?
long press one of them, then "join contact"
day one...
I had double names appear for texting that went away by ungrouping them in contacts. I believe all my contacts became "grouped" when I tapped my backup .vcf file twice after a rom install...which may not be the same situation as yours.
Sent from my SAMSUNG-SGH-I897 using XDA App
Just change the view to only show you contacts from one of the three databases. Either Google, phone, or sim.
From contacts hit the leftmost softkey and then select more. Then select display options
Sent from my SAMSUNG-SGH-I897 using XDA App
long press one of them, then "join contact"
day one...
Click to expand...
Click to collapse
All of my contacts are joined.
I had double names appear for texting that went away by ungrouping them in contacts. I believe all my contacts became "grouped" when I tapped my backup .vcf file twice after a rom install...which may not be the same situation as yours.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
My contacts aren't grouped, I don't think. What is grouping, exactly?
Just change the view to only show you contacts from one of the three databases. Either Google, phone, or sim.
From contacts hit the leftmost softkey and then select more. Then select display options
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
My Contacts only displays my phone contacts. This has no bearing on the following:
1. When I want to send a text, everyone's name appears three times.
2. When I click the call button in a text, it asks me which number I want to call, then lists each number three times.
Something is up.
Open a contact and hit edit. If the contact is grouped there will be a + sign. All my contacts were grouped. After ungrouping them, they showed up twice in contacts, and I had to delete one.
Sent from my SAMSUNG-SGH-I897 using XDA App
not grouped, joined... or same crap...
Yes, thanks
Sent from my SAMSUNG-SGH-I897 using XDA App
sailzfast said:
Open a contact and hit edit. If the contact is grouped there will be a + sign. All my contacts were grouped. After ungrouping them, they showed up twice in contacts, and I had to delete one.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
That WOULD solve the problem.... except:
1. I do not want to delete my contacts off my SIM. The SIM card carrying your contacts is a great feature.
2. I do not want to delete my contacts off my Phone. The Contacts menu looks a lot sleeker without the icons to the bottom right of each entry, and the pictures I feel load faster when they are stored on the phone.
3. I do not want to delete my contacts off my Google account. It stores my contact pictures as well as makes it easy when I flash over to a new ROM.
I will not delete these entries. They are all important. I want a real solution, and I am pretty sure one doesn't exist.
Edit: There isn't a "plus" sign, but each contact has three separate entries.
it was a little hard to understand at first but this is your poblem
#1 where do you want all your contacts saved to? PICK ONE (phone/sim/google)
open contacts> menu button > more > settings > save contacts to...
(google is better than sim or phone IMO auto backup and restore to net) but pick ONE. (uno, une, 1)
#2
open contacts> menu button > more > display options > choose contacts to display
only check the thing you picked above. UNCHECK the others
FIXED
Trusselo said:
it was a little hard to understand at first but this is your poblem
#1 where do you want all your contacts saved to? PICK ONE (phone/sim/google)
open contacts> menu button > more > settings > save contacts to...
(google is better than sim or phone IMO auto backup and restore to net) but pick ONE. (uno, une, 1)
#2
open contacts> menu button > more > display options > choose contacts to display
only check the thing you picked above. UNCHECK the others
FIXED
Click to expand...
Click to collapse
Only one thing is checked. In my Contacts, nothing is repeated.
ok then please re-explain what your problem is? maybe some screen shots? 'ShootMe' app is good change settings to jpeg to upload to xda.
cuz just not getting what your problem is then...
Trusselo said:
ok then please re-explain what your problem is? maybe some screen shots? 'ShootMe' app is good change settings to jpeg to upload to xda.
cuz just not getting what your problem is then...
Click to expand...
Click to collapse
http://i.imgur.com/ozXeX.png
http://i.imgur.com/VPDmX.png
There is the problem. And yes, I do see the "Remember this choice" option, but that is also not a solution as 1. I do flash my phone often and I would have to remember it every time, and 2. I would have to remember it for all of my contacts, which would be a pain.
Trusselo's instructions in post #10 are dead on, except in your case, i'll ask that you choose to sync your contacts to a single google account rather than the other 2 options (phone or sim). Unless you often swap your SIM card to a dumb phone, this is your best option anyways.
To ensure we save all your contacts among all your storage locations.. First, adjust 'display options' in Contacts so that ALL your contacts are displayed from all your locations (duplicates are ok).
Next, still in contacts, open up menu, choose 'import/export/', then choose 'export to sd card.'
Now follow Trusselo's instructions in post #10.. Make sure you save contacts to a google account. Also when choosing 'display options', uncheck EVERYTHING, and ONLY check 'my contacts' under the google account you save contacts to.
Go to 'Accounts and sync' in settings and ensure that auto-sync is ON, and that 'sync contacts' is ON for the google account you're saving contacts to.
Now, in contacts, open up menu, choose 'import/export' again, and this time choose 'import from sd card'.
Open up GMail in a web browser, go to Contacts, go to 'my contacts', click on the 'more actions' button, choose 'find & merge duplicates'. Now just give your phone a minute to re-sync all your contacts with google..
This will clean up any duplicate contacts and phone numbers you may have. So you should only see one entry for each contact and number. It will also sync all your contacts regularly to your google account, even for new entries, which imo, is a lot safer than storing them directly on the phone or SIM card.
I've tested this method, and it should work for you if followed exactly. If there's anything that needs to be clarified, let me know.
I want them saved to my SIM card. And I want them saved to my Google Account. But I want them stored on my Phone.
I believe you want me to delete them from my SIM and from my Phone in order for this to work. I simply do not see why I would need to do that. If that is not what you are saying, then what is it? On my Contacts on GMail, there's only one number for each name.
thehyecircus said:
I want them saved to my SIM card. And I want them saved to my Google Account. But I want them stored on my Phone.
I believe you want me to delete them from my SIM and from my Phone in order for this to work. I simply do not see why I would need to do that. If that is not what you are saying, then what is it? On my Contacts on GMail, there's only one number for each name.
Click to expand...
Click to collapse
To be clear, this will NOT delete contacts from you SIM card, nor from your phone. What this does is force ALL your contacts from your SIM AND your phone AND your Google account to be synced(copied) to your google account. Once that is done, all your contacts will appear on your google account and will be immediately copied back to your phone (as a locally saved copy).
Then what we're doing is just "hiding" all the duplicate contacts from your SIM card and 'Phone location' (not deleting them), so that we only see the contacts that were synced with your google account.. so its less confusing than viewing the same contact from 3 different locations.
All your old contacts will remain on your SIM card, only now all your old contacts and newly created ones will appear in contacts and be synced (backed-up) to your google account. This is useful because.. say you lose your phone, you will still have a copy of all your contacts in your google account and can be easily synced with a new phone, if they were stored on the SIM card or the 'Phone location' then they would just be.. gone.. lost forever. They will also sync back to the phone (with pics) if you flash a new ROM.
On another note, should you ever want to get a new phone and simply move your contacts, you can sync your contacts via your google account like I said, OR you could just go menu>import/export>export to sim card.
Make sense?
andyondroid said:
To be clear, this will NOT delete contacts from you SIM card, nor from your phone. What this does is force ALL your contacts from your SIM AND your phone AND your Google account to be synced(copied) to your google account. Once that is done, all your contacts will appear on your google account and will be immediately copied back to your phone (as a locally saved copy).
Then what we're doing is just "hiding" the contacts from your SIM card and 'Phone location' (not deleting them), so that we only see the contacts that were synced with your google account.. so its less confusing than viewing the same contact from 3 different locations.
All your old contacts will remain on your SIM card, only now all your old contacts and newly created ones will appear in contacts and be synced (backed-up) to your google account. This is useful because.. say you lose your phone, you will still have a copy of all your contacts in your google account and can be easily synced with a new phone, if they were stored on the SIM card or the 'Phone location' then they would just be.. gone.. lost forever. They will also sync back to the phone (with pics) if you flash a new ROM.
On another note, should you ever want to get a new phone and simply move your contacts, you can sync your contacts via your google account like I said, OR you could just go menu>import/export>export to sim card.
Make sense?
Click to expand...
Click to collapse
But I mean, if you're asking me to change the display option to only display SIM/Phone/Google contacts, it is already set to do that.
thehyecircus said:
But I mean, if you're asking me to change the display option to only display SIM/Phone/Google contacts, it is already set to do that.
Click to expand...
Click to collapse
No, i'm asking you to do the opposite. I'm asking you to store all your contacts to Google, and ONLY display Google contacts, and UNCHECK (hide) SIM and PHONE from 'Display Options' so that you do not see any duplicate names or phone numbers.
This will most likely solve your problem with seeing duplicate entries and is a much smarter way of managing your contacts.
andyondroid said:
No, i'm asking you to do the opposite. I'm asking you to store all your contacts to Google, and ONLY display Google contacts, and UNCHECK (hide) SIM and PHONE from 'Display Options' so that you do not see any duplicate names or phone numbers.
This will most likely solve your problem with seeing duplicate entries and is a much smarter way of managing your contacts.
Click to expand...
Click to collapse
I am already doing that.
thehyecircus said:
I am already doing that.
Click to expand...
Click to collapse
Actually, by your own admission, you're not.
"if you're asking me to change the display option to only display SIM/Phone/Google contacts, it is already set to do that."
Right there, you just said that ALL your contact locations are turned ON..which is the cause of you seeing 3 identical phone numbers for each contact. Earlier in the thread it was pointed out you need to ONLY select ONE option; the same location you are storing contacts to.
Let's say you already have all your contacts save to Google, that's great. That means you don't have to go through that entire process i wrote up. All that was meant to do is ensure ALL your contacts from all your locations were saved to google, but if that's already done then there's no need to go through all that.
It really goes back to Post #10.. assuming you have only have no duplicate phone numbers set up in google, then you just need to follow those instructions and you won't see those duplicates anymore.
Sounds like you either didn't follow the directions correctly in post #10 or not at all. The key thing is save your new contacts to google, then change the display options so ONLY, ONLY, JUST ONE, option is checked, and that is the Google account you are saving contacts to. Once this is done, you will not see duplicate entries anymore.

[Q] Syncing to Google

This should be absurdly easy but for some reason is not working for me. I've been saving my accounts to Google when I make a new contact, and I am doing so now as well. When I flash they don't get synced back, even if I use Tibu to restore the SMS data. Also now I made sure Google Contact sync is set up and added a couple of the missing people back and have checked and they still don't show up in my Google contacts. What gives? How do I save all my new contacts to the cloud/Google account? Am I missing something simple?
Check your gmail on a computer to see if they are in the cloud.
You never said if you keep your accounts set to auto sync or not, just spit balling.
Hey,
Sorry guys when I said I made sure my Google contact sync is set up and I checked my Google contacts I actually meant the auto-sync is set up and I checked the Google contacts on my gmail.
Any other ideas?
P.S. It does seem the Tibu restore showed up after I restarted, but still doesn't explain why my contacts wouldn't just sync to Google anyways? I will be getting a new phone pretty soon and obviously am going to need them to be on Google Contacts to put them back onto my new phone, but they aren't showing up
That seems a bit strange. It seems like you're doing things correctly (from what I remember). Well as an alternative you can always export your contacts to your SD as a vCard file and save that on your PC to reinstall your contacts onto your new phone.

Empty Duplicated Contacts Read Only?

Ok I've done some digging and can't seem to find anything with my exact problem.
Yes I have looked up duplicated read only contacts BUT everyone seems to have this issue with contacts synced from another app. Mine is no.
Got this baby this past Sunday (found out that I can upgrade 7 days early so of course I did it. Love the phone and think I will be okay without root. Got Helium backup to backup my data. Only thing left is for them to add a Restart in the power menu then I'll be fine with no Root. OH and they need to get Lolipop out ASAP)
But ever since then I've been having this issue. I've been having new contacts made, same name as a contact I have, but with not info (most of the time. Sometimes it has their number in it). Now here is where it gets weird.
They are Google contacts that it says are saved under my Gmail. I go to Gmail, No duplicated contacts there, I try to delete, says they are read only and can only hide, AND it seems like the contacts that are getting duplicated are contacts that I seem to call most often. I have all other apps and their contact sync turned off so I know it's not an issue with them, and since they are saved under Gmail and when I turn off the local Phone contacts they are still there so I know they are not local saved/SIM contacts.
If anyone has any suggestions let me know. I felt like I had this issue loooooong ago with another phone but pretty sure it was back when Facebook synced its contacts and I had to link them.
I'm a savvy guy and know my way around Android.
Thanks
Ok well i ended up getting it myself.
For people with this issue:
Turn off google contact sync. Then go to apps in settings and then look for the contact storage app. Force stoo the act and clean all data. Check contacts to make sure its empty. Then enable google contacts sync.
Sent from my XT1254 using XDA Free mobile app
Contacts in Android are stored in a database, and as they come from multiple sources (synced from Google, Facebook, Whatsapp, LinkedIn and copied from SIM or stored as "local phone" contacts...) it's easy to have multiple instances of same contact with different info or even duplicates. Contacts app let you "join" multiple contacts from different sources so they will appear joined in your contacts list, but they will still be stored inidividually in the database.
Anyway, there are multiple apps that let you manage your contacts at a deeper database level. With MiniContacts https://play.google.com/store/apps/details?id=com.brapeba.minicontacts you can see all raw contacts one by one showing its original account source (group). And you can delete all contacts from a source (i.e. those coming from LinkedIn, or Facebook) or choosing manually those you don't want. Notice that if you don't disable the syncronization with the source those deleted contacts will reappear again. So, first disable syncronization! If you want to delete the contacts permanently from everywhere instead of just from your Android database, go to the source (LinkedIn, Facebook...) and delete them there.
Hope it helps...
drtweak said:
Ok I've done some digging and can't seem to find anything with my exact problem.
Yes I have looked up duplicated read only contacts BUT everyone seems to have this issue with contacts synced from another app. Mine is no.
Got this baby this past Sunday (found out that I can upgrade 7 days early so of course I did it. Love the phone and think I will be okay without root. Got Helium backup to backup my data. Only thing left is for them to add a Restart in the power menu then I'll be fine with no Root. OH and they need to get Lolipop out ASAP)
But ever since then I've been having this issue. I've been having new contacts made, same name as a contact I have, but with not info (most of the time. Sometimes it has their number in it). Now here is where it gets weird.
They are Google contacts that it says are saved under my Gmail. I go to Gmail, No duplicated contacts there, I try to delete, says they are read only and can only hide, AND it seems like the contacts that are getting duplicated are contacts that I seem to call most often. I have all other apps and their contact sync turned off so I know it's not an issue with them, and since they are saved under Gmail and when I turn off the local Phone contacts they are still there so I know they are not local saved/SIM contacts.
If anyone has any suggestions let me know. I felt like I had this issue loooooong ago with another phone but pretty sure it was back when Facebook synced its contacts and I had to link them.
I'm a savvy guy and know my way around Android.
Thanks
Click to expand...
Click to collapse
Thanks for the reply but it is making blank contacts with theur name and storing then as phone contacts. Google is the only source i sync any contacts from but ill give this a try
Sent from my XT1254 using XDA Free mobile app
Thanks for the tip, @drtweak! This was driving me nuts and I couldn't figure out how to fix it. Good work...
Thanks!
drtweak said:
Ok well i ended up getting it myself.
For people with this issue:
Turn off google contact sync. Then go to apps in settings and then look for the contact storage app. Force stoo the act and clean all data. Check contacts to make sure its empty. Then enable google contacts sync.
Sent from my XT1254 using XDA Free mobile app
Click to expand...
Click to collapse
I could kiss you right now. I have been scouring the internet and downloading apps for hours trying to figure out how to fix "read only" and "can't be deleted" contacts on my second replacement dud Turbo 2. Duplicates galore, and they wouldn't go away. Thank you, thank you, thank you! :laugh: No more Verizon Cloud - that really messed it up both times. Merry Christmas! :good:
Christina729 said:
I could kiss you right now. I have been scouring the internet and downloading apps for hours trying to figure out how to fix "read only" and "can't be deleted" contacts on my second replacement dud Turbo 2. Duplicates galore, and they wouldn't go away. Thank you, thank you, thank you! :laugh: No more Verizon Cloud - that really messed it up both times. Merry Christmas! :good:
Click to expand...
Click to collapse
The app Simpler Contacts can merge duplicate apps. I've used it on friends' phones to do that.
Of course, Simpler Contacts also would like you to keep using their app and even their backup service, and they have a Dialer app too. But you don't need all that. I just use Simpler Contacts once in a while to check for duplicate contacts.
But this solution above is good too.
I also used Simpler Contacts to export all contacts from a "local" account. Helped to friends do this when they switched from iPhone to Android and the carrier store exported all their iPhone apps to "local" phone account -- which is STUPID. All the contacts need to synced with Google.

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