[Q] Exchange Calendar sync problem - Galaxy S I9000 Q&A, Help & Troubleshooting

[Q] Exchange Calendar sync problem - Galaxy S I9000 Q&A, Help & Troubleshooting

Hi to All,
I'm a newbie both to forum and to android and am finding the new operating system
frustrating.
I need to sync my work Outlook Exchange email and calendar. I've managed to receive, send and access my emails (thought the filing structure could be a whole lot better) and sync my contacts. My problem is that I cannot get my work calendar to work/sync with my Galaxy S even though my handset is set to sync contacts, it's driving me mad.
I have tried "touchdown" and "K9" mail handlers without success.
As a convert from iphone, which worked perfectly, I'm beginning to regret my decision.
Does anyone know if this is a problem with android or can offer any advice.
I should mention that I don't understand the whole google mail thing, even though I have a account.
Also, i have tried and am very fed up with resetting to factory defaults in attempts to resolve my issue.
Thanks in advance.

It looks to me that the settings are correct, have you got that calendar showing? Settings, agenda's, select the work calendar.
Sent from my GT-I9000 using XDA App

Thanks for your reply weirder,
I should have mentioned (!) that that when I try to launch calendar I get the message
"sorry, the application calendar storage (process com.android.calendar) has stopped unexpectedly. Please try again" with the only option to force close.
Presumably, when you say "Settings, agenda's, select the work calendar", I would only get these options if I could launch calendar?
Thanks

I would really appreciate some help here.
Does anyone else have issues with the calendar crashing or sync with outlook calendar.
Like many others, I really like this handset and am desperately hoping that samsung see fit to address the issues that spoil an otherwise superb product.
I want the new Tab when it's released in the uk, but am worried I'll have more of the same silly issues

I've not long changed from 2.1 to 2.2 andriod on my SGS. Ths standard exchange sync workd for me along with touchdown, i even had K9mail running as well until I sussed that I could use the phones exchange, and mainly used touchdown for tasks and calendar. TD calendar allows you to add a catogory.
2.2 is also working well for me i'm even using the 'push' hotmail setting on an exchange account.
Sorry it dosn't help you out though.

Well, I have nearly the same problem!
I have an own server running with Zarafa + Z-push. I can sync my contacts and mails without any problems, but my calender is unsynct. The only difference is, that I can use my phones calender and don't get a FC.

I played around a bit yesterday an found out something interesting.
Thx to adirtymonkey for the tip with touchdown.
Whe a use touchdown I can sync everything without any problems as long as I use Touchdown to manage the calendar and so on. Unfortunately the stock calendar ist empty. Contacs are visible in both, stock and touchdown. I recognized, that I can chose to insert new contacts either in phone, sim, goggle, business or touchdown. New calender entries can only go to own calender or google. Here is the problem, there is just the exchange (business) calender missing i think!
Before playing around with zarafa and z-push over Active sync I tried to use a SyncML client with egroupware. Here I hand a similar problem. Beside my business (exchange) account, it seemed that the syncML client (synthesis) made another accout and wanted to sync to this one. Trying to create a new account gave me alwas a FC, deleting synthesis helped to recover the problem.
Btw, I'm using JPC firmware atm. I will try JM7 these days.

dustymil59 said:
Thanks for your reply weirder,
I should have mentioned (!) that that when I try to launch calendar I get the message
"sorry, the application calendar storage (process com.android.calendar) has stopped unexpectedly. Please try again" with the only option to force close.
Presumably, when you say "Settings, agenda's, select the work calendar", I would only get these options if I could launch calendar?
Thanks
Click to expand...
Click to collapse
You are right, its the settings in the calendar app.
FC isnt a good thing. Does it "Force close" if you remove the synchronisation to that exchange server? Or only if you got the sync enabled?
Could be there is a problem in there.

Dustymil59,
You are not alone, I experience the same issue in the past.
What I did to over come this (don't guarantee this will work, but at least it works for me)
I usually do this first time right after I flash my firmware and rooted, so you may need to consider to enter recovery mode and clear all user setting before you start this.
1. Setup one account one after the other.
Do not setup google and exchange at one go, and let the 2 accounts sync back to back.
Go to Settings > Account and Sync > Add Account.
2.I usually setup google account first (for market access), but I will only allow contact and gmail sync from google. I have calendar and picasa web sync disabled. Allow gmail and contact sync complete the run. You may also check that all your google contacts sync to your phone before move the step #3.
3. Setup exchange account after #2, the objective is to allow first Exchange sync without any issue. For the first timem allow only sync for 1 day (do not select even 3 days). And allow your exchange first sync run until it finish. (the sync duration vary, I have more than 3000 calendar events, my first sync takes around 30 min to complete).
My Setting > "Push", Sync for 1 day, sync contact, sync calendar (you can change the setting here after the first sync is completed)
4. While exchange sync is running, let the phone idle, do not leave the add account sync and do not attempt to on calendar while exchange calendar doing the first sync, high chance that you will experience force close and the sync will be halted.
5. To confirm the exchange calendar has been sync down without opening calendar, download agenda widget, pull it out at the desktop, configure it to show your exchange calendar by the "calendars" tab (do not touch on "Manage calendar" option in agenda widget setting too, FC is expected during your first exchange calendar sync)
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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You should see all your category at this tab before all the sync complete
PS: It's not that your calendar will not sync, but it will be come harder to get the entire calendar after the first attempt failed.
From my experience, I got the entire calendar sync down 1 week after my first attempt failed, that was because I leave my phone idle over the weekend.
PS again: Notice the email program allow you to setup a name (which is optional) at the end of the email setup, try to stick with the same name, else SGS will create multiple name in Agenda Widget and at the end confuse you yourself.
Let me know the step above helps.
Sent from my GT-I9000 using XDA App

Maybe I got lucky but I just setup my Exchage account in the Samsung email app (part of social hub) and everything seemed to work perfectly... calender, contacts and email, no problems or crashes.

alaphoid said:
Maybe I got lucky but I just setup my Exchage account in the Samsung email app (part of social hub) and everything seemed to work perfectly... calender, contacts and email, no problems or crashes.
Click to expand...
Click to collapse
my calendar has the following setup which i suspect makes the calendar sync tends to fail.
1. multiple repeated event (like every month end, need to have month reports preparation, weekly meeting and etc) with no end date
2. add in chinese lunar calendar as secondary calendar and have repeated event on that calendar
3. > 3,000 events (close to 4,000 now) within the last 2 years.
So you can see the amount of data sync is a lot.

Hi,
I have experienced a strange syncing behavior:
It does sync only in one direction: downwards.
If I make a new item in the calendar on my destop PC, it comes to my phone "immediately".
But if I make an appointment on the phone (and of course I choose the exchange calendar for the place), it won't show up on my desktop. I tried to sync manually, with Outlook running or closed, but no success, the appointment remains only on my phone...
Therefore this syncing method is totally useless for me...

firmware that you are using?

Related

[Q] Syncing Pictures to Contacts

Hello. Quick question about syncing facebook profile pictures to contacts: has anyone had success with this? I tried using SyncMyPix, but it didn't work. It says it retrieves the pictures, but I think there may be a problem with my contacts that won't allow the app to sync. I also tried the Facebook app, but I couldn't figure out how it works. Does anyone have any suggestions for either of these problems, or maybe another app that works well? Thanks in advance!

I've been wondering the same thing! Can't get the facebook app to work and have tried several third party programs but none seem to get the job done. I read somewhere that another android user (droid x?) was having problems but found a fix by deleting facebook app, removing all her contacts (especially gmail ones), then redownloaded the facebook app and allowed syncing, then added her contacts. Supposedly this worked for her but I have not tried it. I would love to know how to sync facebook pictures with contacts.

In the market you can find an app.called "SyncMyPix". This will do the magic for you in pulling Facebook pictures down for your contacts. Free app, give it a try and report back some results.
Sent from my ADR6300 using XDA App

JerseyFF said:
In the market you can find an app.called "SyncMyPix". This will do the magic for you in pulling Facebook pictures down for your contacts. Free app, give it a try and report back some results.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
He said in the OP, that it didn't work..

The Facebook app "androgeny" worked great for me to sync my pics to my Google contacts, had no issues at all, thought it was very straight-forward. Plus, you can manually specify mappings as needed.

Ok, so I searched for androgeny, couldn't find it in the market (also searched it as two words and spelling genie, couldn't find either). Also, unless I'm mistaken my contacts aren't Google contacts, I don't use Gmail nor are my contacts synced to any of my email accounts.
I tried syncing pictures again using SyncMyPix, now I have a few more specific details. The results aren't listed as errors, but as not found. I tried manually linking, and it gives me this message "This contact is read-only and can not be linked". I tried copying a contact to the phone, but it still gives the same message.
The idea of deleting apps and contacts seems kind of cumbersome, any suggestions on an easy method of storing contacts somewhere to reload them in order to try the method mentioned above?

Kraynes71 said:
Ok, so I searched for androgeny, couldn't find it in the market (also searched it as two words and spelling genie, couldn't find either). Also, unless I'm mistaken my contacts aren't Google contacts, I don't use Gmail nor are my contacts synced to any of my email accounts.
I tried syncing pictures again using SyncMyPix, now I have a few more specific details. The results aren't listed as errors, but as not found. I tried manually linking, and it gives me this message "This contact is read-only and can not be linked". I tried copying a contact to the phone, but it still gives the same message.
The idea of deleting apps and contacts seems kind of cumbersome, any suggestions on an easy method of storing contacts somewhere to reload them in order to try the method mentioned above?
Click to expand...
Click to collapse
I agree, the process sounds very cumbersome which is why I haven't tried it. I'm thinking that Facebook has recently changed picture-saving permissions for mobile apps because I can't save pics (captivate) and neither can my wife (iphone) so maybe that's where the problem lies.

SyncMyPix would perfect for me. Thanks for the suggestion.

I was able to sync all of my facebook contacts without any extra app using the jh2 build. Not sure if it is something they added in this build or if it is in the stock build, but under the sync settings when I added facebook, at the end of the wizard, it asked what contacts I wanted to sync.
I ended just syncing all contacts and displaying just ones with phone numbers. Now facebook pics and numbers are in my contacts.
Sent from my SAMSUNG-SGH-I897 using XDA App

I'm happy to note that I got Syncmypix to work! I was getting the read-only error as well, and in order to circumvent this problem all you have to do is the following:
1. Export all your contacts to SD card
2. Go to gmail and click contacts
3. Under more actions, click import
4. Import the vcf file with all your contacts
5. Then on your phone go to Contacts > Settings > Display Options and uncheck phone and sim. Make sure the google account that you imported all your contacts to is checked.
6. Then sync your gmail contacts (Contacts > Settings > More > Accounts > gmail account > Sync Contacts
And voila! your contacts are no longer read-only. Go back into the syncmypix app and watch as it magically syncs all your friends pictures to contacts

This looks like a great idea! However, I can't quite figure out the gmail import step. Are you using the gmail app? If so, then I can't find it through the app. I tried looking on the website through my phone also, but I still couldn't figure out how to do that.
Thanks for your help so far!

Kraynes71 said:
This looks like a great idea! However, I can't quite figure out the gmail import step. Are you using the gmail app? If so, then I can't find it through the app. I tried looking on the website through my phone also, but I still couldn't figure out how to do that.
Thanks for your help so far!
Click to expand...
Click to collapse
I can't find gmail contacts through the app or the browser. I guess it must be done through the computer. The .vcf file is really tiny so you should be able to send it through email and save to your computer. Here's a pic to help you find contacts in Gmail on your pc
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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I got FB working after a factory reset. It worked perfect.

So, I've tried pretty much everything I can think of at this point. I did get all of my contacts to sync to gmail, and then linked them with my phone contacts easily enough. I tried running SyncMyPix, still no luck. Then I tried turning the sync facebook account setting under Contacts>Settings>Accounts, but that didn't do anything (not sure if it's even supposed to). Next, I uninstalled both the facebook app and SyncMyPix, restarted my phone, reinstalled both apps but still no luck. I can manually link the contacts now (Thanks for that!), but no magical syncing. If anyone has any ideas, they would be greatly appreciated.

I did it straight from the Android Sync menu.

iamamp3pimp said:
I did it straight from the Android Sync menu.
Click to expand...
Click to collapse
Have you made any modifications to your phone (root, delete AT&T apps, etc)?

Kraynes71 said:
So, I've tried pretty much everything I can think of at this point. I did get all of my contacts to sync to gmail, and then linked them with my phone contacts easily enough. I tried running SyncMyPix, still no luck. Then I tried turning the sync facebook account setting under Contacts>Settings>Accounts, but that didn't do anything (not sure if it's even supposed to). Next, I uninstalled both the facebook app and SyncMyPix, restarted my phone, reinstalled both apps but still no luck. I can manually link the contacts now (Thanks for that!), but no magical syncing. If anyone has any ideas, they would be greatly appreciated.
Click to expand...
Click to collapse
I'm having the same problem. If I manually link each profile it will check if there needs an update but it is not matching fb profiles to my contacts, even if it has their first and last name.

Might give SyncBook a try.
It worked for me initially however it doesn't seem to be copying down any new photos (even though I tell it to overwrite old ones).

So the problem with importing the contacts with gmail and then only displaying the gmail ones is that when you text message, the auto fill in contact displays the name from the sim and the Gmail list. Any ways around this? I can't figure out a way to delete all contacts on sim

facebook
i have over 2500 friends and the android facebook app with the latest build well not load my friends it tells me my list is to large but it worked fine under last build and phone unrooted! any one with the same problem.

[Solved] Can't establish a reliable data connection to the server

I'm running out of ideas on how to fix this bug...
When i try to Add a Google Account it gives me this error message.
"Can't establish a reliable data connection to the server"
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The error is misleading as it has nothing to do with connections, i tried on 3G/H and WiFi, and simply because the phone sync just fine all the other google accounts in the phone, and can download/upload stuff without any connection error, Android Market and Apps Brain works fine as well.
before it was working fine i was able to add like 5+ accounts in there, i were able to delete and re-add accounts, but the last few days it has been unable to do that, due that error message.
but if i add the same account that worked, or those that failed on another SGS factory reset, then it works fine.
problem is.... i don't really want to re-install my 200+ apps in the phone....
I already tried wipe-ing the caches, it didn't help.
Any body else got a clue what else we can delete to reset the google accounts in the phone?

no body have seen this before?

Never had this problem but you can try to go to Settings> Applications > Manage Apps and find those from google and press clear cache and clear data

exadeci said:
Never had this problem but you can try to go to Settings> Applications > Manage Apps and find those from google and press clear cache and clear data
Click to expand...
Click to collapse
i did mentioned, it has already been done on the original message and it still gets that error message.

i even tried this app
CacheCleaner
http://www.appbrain.com/app/org.lsartory.cachecleaner
it fixed up a lot of other stuff but not gmail accounts...

Got the same problem...even tried a factory reset and it still won't let me sign into my google account on the market.
Doing my head in now.
Logicalstep

I had that issue when I first tried to setup my account. I took out the SIM and just used WIFI to sign in and it worked.
Or you can try this:
1. adb remount
2. adb shell
3. su
4. rm /data/data/com.android.providers.settings/databases/settings.db
Click to expand...
Click to collapse
I believe the above method will reset your home screens or something, so use at your own discretion. Details can be found here: http://code.google.com/p/android/issues/detail?id=3477

ahh no, what that does is deletes
settings.db
from
com.android.providers.settings
it might work, but that will sucks as i'll have to reconfigure all the accounts again, doing that will delete all the accounts that are currently working.

the only time i had that issue i solved it by making sure that background data and auto-sync were checked in the general sync settings. without them being checked i could not add an account over wifi or cellular data. as soon as i checked those boxes i was back to normal

all my 7 other accounts are checked to sync everything
i'm trying to add a new account but it's giving me that weird error
even if delete an exisiting working account and try to re-add it back, then it gives me the same error
it definitely might have to do with the settings file getting corrupted or something

Have had the same problem and exact same messgae yesterday after I wiped my device. It wasnt until evening that I was able to log into my Google account and that was after doing another wipe form the phone settings instead of doing through the 3 button reset. Eveything works fine now but still can't understand why this happened.

I had the same problem yesterday, wiped using the 3 button and problem persisted. Wiped from device and now it works ;D
Sent from my GT-I9000 using XDA App

Same problem for me. I am trying to add a Google apps account and get this message.
Planning a full wipe with froyo so will try a device wipe instead of a Recovery Wipe
cheers
Tom

i'm also waiting for the froyo uprade
since froyo will delete everything, i might as well wait until then
not fun having to click OK install 410+ apps+games (that's around 800+ clicks ok to continue)

found the source of the problem
this will work fine as long as you DO NOT INSTALL the Samsung Push Email & IM from Samsung Apps
just recently i had to format my phone twice for software bugs when testing out new features in newly installed software
and both times i was able to add any amount of Gmail accounts i wanted into the phone, until i install the Samsung Push Email & IM, as soon as i do that, i lose the funtionality to add more gmail accounts into the phone.
The solution it's obvious, don't install Samsung Push Email & IM... if you want o be able to have the full feature gmail account added to the phone.
it's sad, as the Samsung Push Email & IM works really really good for IM and multi email accounts and you get it right as they arrive to gmail, hotmail, yahoo, etc.
now i'm looking for 3rd party email and IM programs to replace Samsung Push Email & IM
i'll most likely go back to Fring and K9 until i can find something better

Same thing happened to me....but i found that of you add your account through YouTube and sync through there, it works. Weird but simple work around for me. Hope it helps.
Sent from my GT-I9000M using XDA App

wagenbach said:
Same thing happened to me....but i found that of you add your account through YouTube and sync through there, it works. Weird but simple work around for me. Hope it helps.
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
i don't think we are talking about the same thing here...

I had two gmail accounts synced. I deleted one by accident, and when I tried to re-add my gmail account under gmail or settings (under accounts and sync) it would hang and give me the same error message as you. It wouldn't connect to Google even though my connection was fine. I did some research, and apparently it's not an uncommon problem. The workaround that exits is to register your Google account through your YouTube app, after which your gmail for that account will be synced now. Try it, it worked for me.
Sent from my GT-I9000M using XDA App

wagenbach said:
I had two gmail accounts synced. I deleted one by accident, and when I tried to re-add my gmail account under gmail or settings (under accounts and sync) it would hang and give me the same error message as you. It wouldn't connect to Google even though my connection was fine. I did some research, and apparently it's not an uncommon problem. The workaround that exits is to register your Google account through your YouTube app, after which your gmail for that account will be synced now. Try it, it worked for me.
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
Can you explain what you mean by the bolded part? There isn't an option to register in the youtube app, at least not that I saw....

hello guys, i'm having this problem as well. I noticed the thread is tagged [SOLVED] but i cannot see how this problem is solved?