[Q] Captivate Music player crashes. - Captivate Q&A, Help & Troubleshooting

Anybody here who experience music player to "Force Close" once you clicked the albums tab and tilt the phone horizontally to view the CDs? it says:
THe appplication Music Player (process com.sec.android.app.music) has stopped unexpectedly. please try again. dumpstate_app_201009052141_com_sec_android_app_music.log has been saved. Use *#99099# to copy out log.
then the button Force Close.
idk how long has this problem been going. i remember just loading a bunch of music and rooting the phone and i noticed this just last night.
what causes this?
Edit: i just unrooted the phone, deleted some files.. and still going. and btw it only happens under the "Albums" tab.

easy way around
So If you have a lot of mp3's in the phone it chokes for some reason, only the albums tab and only the stock captivate music player every other one works. I went around this by installing the stock android music player. looks and acts like the Samsung one but it actually works.
This was taken from cryogens rom. To make it perfect I installed "music player lock screen" from the market.
Hope that helps

allted said:
So If you have a lot of mp3's in the phone it chokes for some reason, only the albums tab and only the stock captivate music player every other one works. I went around this by installing the stock android music player. looks and acts like the Samsung one but it actually works.
This was taken from cryogens rom. To make it perfect I installed "music player lock screen" from the market.
Hope that helps
Click to expand...
Click to collapse
thanks!!!!!!!!!!!!!!!!!!!!!!!!!! now works just like b4.

please help me!!!!!!!!!
i have the same problem but with the playlist and come the message dumpstate_app_201102112155_com_sec_android_app_music.log has been saved. Use *#99099# to copy out log.
How can i do?
Hi and thx

Related

Touchflo 3d crashes when I open the music tab

As the title says, really annoying... its been fine but now when ever I go to the music tab in Touchflow 3d, touchflo has to restart.. tried a soft reset and turning off/on, still does it.. anyone else had this problem and fixed it without a hard reset?
Had that too... try re-encoding the files.
I too have just had this problem.
I had deleted some songs from the phone and the TouchFLo player interface said tha the somgs were stil listed.
Also, I couldn't get any pictures of the album art to appear.
I used Explore via Activesync to delet all music albums, songs, album art from the 'Internal Storage' (HTC Touch Diamond) and then did a soft reset to see if that woud prompt the phone to refresh the TouchFLo madia player interface to search again and reset its list.
That's when the ******* thing started this crashing.
Windows Media player mobile is working fine.
I have many programs installed and do not wish to hard reset unelss it is absolutley necessary.
Anyone have any suggestions?
Can't really recode as I've deleted all the music files.
Cheers for now.
Only way I could get it to work more or less properly was to sync music via media player and set it to convert to wma as it syncs. I'm still looking for alternatives as syncing with wmp is a pain.
OK, I fixed it.
I had tried using WMP to sync, but it still didn't cure the problem.
For anyone who still has this problem, please try this....
1) Go into file manager on your phone
2) Navigate to My Device > Application Data > HTC > AudioManager_Eng
3) Go into the Playlists folder and delete all playlists.
4) Exit File Manager
Try the Music application again. It should now seach for music again.
The above fixed mine.
Good luck
rowleav said:
OK, I fixed it.
I had tried using WMP to sync, but it still didn't cure the problem.
For anyone who still has this problem, please try this....
1) Go into file manager on your phone
2) Navigate to My Device > Application Data > HTC > AudioManager_Eng
3) Go into the Playlists folder and delete all playlists.
4) Exit File Manager
Try the Music application again. It should now seach for music again.
The above fixed mine.
Good luck
Click to expand...
Click to collapse
I will bare this in mind for (I'm sure) when it happens again, sadly I got bored and did a hard reset before I checked replies here.
I got the same problem here. There are some mp3-files that seems to crash the Touch 3D Music app while it is scanning the Internal Storage. While it happens the whole Touch 3D is laggy. A very frustating bug I think. And syncing via WMP will only help when it (re)encodes the original MP3 to WMA. I think it's HTC who had to fix this bug.
On some files it helps to first remove all Mp3tags and than retagging them. So I think it must be something with the tags.
I have the same problem on my HTC Touch Pro.
after adding album art the music tab crashed.
I deleted all the music files (from the storage card) and tried what rowleav suggested than did a soft reset, but the music tab keeps craching........
This really s....
don't like to do a hard reset as I have a lot of software on it.
anyone knows a way to fix this ???
I have a 16 gb Micro SD card on the Touch Pro, and the Touch Flo player is really not up to the job. Selecting an album or a play list is okay, but I like to listen to music on random. Select all files and it can take 5-10 minutes for the player to display album covers. And sometimes it crashes.
Pocket Tunes handles this many files far better. But I can't get it set up to be the default music player with my HTC bluetooth headset. It still opens the Flo player.
WMP works okay if it is open, but doesn't have cross-fade. Which I like.
I fixed it
Only deleting the playlists like rowleav wrote did not work for me I also had to delete a file called "AudioManager_Eng.vol" (application data\HTC\AudioManager_Eng\AudioManager_Eng.vol)
Then a soft reset isn't needed. Just go back to the music tab and it will create the AudioManager_Eng.vol file again and search for music files.
now i have to try and add my music again to find the one causing the problems. at least it's now easy to repair once it goes wrong again
Worked!
laurens23 said:
I fixed it
Only deleting the playlists like rowleav wrote did not work for me I also had to delete a file called "AudioManager_Eng.vol" (application data\HTC\AudioManager_Eng\AudioManager_Eng.vol)
Then a soft reset isn't needed. Just go back to the music tab and it will create the AudioManager_Eng.vol file again and search for music files.
now i have to try and add my music again to find the one causing the problems. at least it's now easy to repair once it goes wrong again
Click to expand...
Click to collapse
This worked beautifully! Thanx!
I'm having the same issue - with a crash every time I go to the music tab. I was having problems deleting the AudioManager_Eng.vol file. I did a soft reset to delete the file, and now all seems to be working as it re-builds the library.
i have a similar problem but tf3d hangs when i want to stop the musicplayer and select another tab. only 'start' still works so i can stop and restart tf3d but when i finish listening to music the ritual starts over.
any suggestions ? (i removed the mentioned files but that didn't fixe it).

ahhhh music libary

Hi all,
got something that's driving me crazy, i can sync my music with windows media player fine and the music copies across as it should however when i come to play the music with touchflo 3d it only shows the first lot of music i put on.
I cannot seem to figure out how to refresh the libray on touchflo 3d...
does anyone have the answer for me?
thanks
If you tap 'Library', then slide accross to Albums... do your recently synced items show up there?
I am having this problem too
I cannot see any of my music in TF3D music player
no nothing is showing up i resynced all my music with media player and still nothing shows, it nows says no music found.
there must be a better way to sort the library.
there shouldnt be this hassle just to put music on the phone!
I think you require too much for a phone so cheap.
Try the advantage,or wait for HD.
htcenrico said:
I think you require too much for a phone so cheap.
Try the advantage,or wait for HD.
Click to expand...
Click to collapse
i want your job if you consider this to be (a phone so cheap)
you get paid too much.
on the plus side to the normally challenged people out there , you have to update the library in windows media player, then go into library on touchflo 3D, select all songs and play the first track it then updates all the tracks for you.
waz000000 said:
you have to update the library in windows media player, then go into library on touchflo 3D, select all songs and play the first track it then updates all the tracks for you.
Click to expand...
Click to collapse
thannks man, this has been driving me crazy - talk about a flaw in the system!
Will
Delete Application Data/HTC/AudioManager/AudioManager_Eng.vol and do soft reset.
this will rescann your complete library.
i got the same problem and this helped
I still cannot get it to work - all my music syncs of from media player and I can play it on media player on the diamond but on TF3D it just hangs on Searching!!!
If i delete all my media and load 1 song it works fine if I do the above deleting of the HTC application folder but if I then try to add some more it does not work!!
Has anyone got this working? or is it just me?????
nicko666 said:
I still cannot get it to work - all my music syncs of from media player and I can play it on media player on the diamond but on TF3D it just hangs on Searching!!!
If i delete all my media and load 1 song it works fine if I do the above deleting of the HTC application folder but if I then try to add some more it does not work!!
Has anyone got this working? or is it just me?????
Click to expand...
Click to collapse
prob just you lol, works for me try this thread:
http://forum.xda-developers.com/showthread.php?t=397819&highlight=tf3d+music+albums
just add the music to internal storage yourself? :S works fine for me
nope didn't work...must be just me!!
I have moved to S2P but its a shame i wanted to use the built in stuff
I had the same problems too. Until I read and followed the instructions for adding songs and album art and updating the library on TF3D.
Now for the enchilada!! Does anyone know how you can update windows media's library (once you have added more songs to the Diamond from PC) and set it to search in a particular folder instead of adding all the media files on the phone(tomtom files, alert & warning sounds and the like) to your music library. Only solution thus far more is to delete these files every time i update, which is now getting a bit tiring .
Any help or suggestions welcomed.

samsung Music player problem

Hi guys, this is my first post as I just got my Samsung galaxy from Bell.
I have done everything I know how to fix this problem, but i still have it.
I have searched the forum here for a possible solution, but it seems no one has posted this issue, so I maybe the only one who has it. I have also tried to reset the phone to no avail.
The problem I am having is with the samsung music player. I have synced my music collection with windows media player. Everything was great, my playlists and music synced perfectly. I noticed a problem however, when I went to click the next song button in the music player. It would just keep repeating the same song over and over again, it would not skip to the next song, it would just replay the same song over again. However when I set it to shuffle, the skip button worked and played a random song in the playlist.
\
Therefore I was wondering if I could do anything, that allows me to to move onto the next track.
I have tried other media players from the android store, but none can pickup the synced playlists from windows media player.

[Q] my captivate can not playing Mp3 files suddenly

Hi Suddenly my phone can not play mp3 files. I'm using player pro, and default player 'music player' both of them. If I try to play it the "Sorry the player does not spport this type of audio file" message keep coming out. Even it can not play video, and it says it has problem with playing video. Even the ringtone I made from an mp3 file can not be played right now. So when it get calls it gives silence.
I've heard that there's some apps for playing media files, I might miss that now. can anybody tell me where i can get those apps?
Do you have any idea about this? I rooted the phone, but didn't change the rom. it has still 2.1.
myzenith said:
Hi Suddenly my phone can not play mp3 files. I'm using player pro, and default player 'music player' both of them. If I try to play it the "Sorry the player does not spport this type of audio file" message keep coming out. Even it can not play video, and it says it has problem with playing video. Even the ringtone I made from an mp3 file can not be played right now. So when it get calls it gives silence.
I've heard that there's some apps for playing media files, I might miss that now. can anybody tell me where i can get those apps?
Do you have any idea about this? I rooted the phone, but didn't change the rom. it has still 2.1.
Click to expand...
Click to collapse
I'm having the same issue after the Froyo update. The only solution I've found is to reboot which, to me, is bull****.
I have two Captivates running Phoenix Ultimate and they have both exhibited this. rebooting does fix it but I don't really consider that a fix.
Pro Player is the prefered player but I noticed it does this with the stock player as well.
Did anyone find a permanent fix for this?
My Captivate was working fine but started doing this randomly after I upgraded to 2.2. I will not be able to play any media, won't connect to youtube either. Of course the reboot works, but I miss calls because it randomly stops playing my custom ringtone.
Same here. Anyone have a fix?
Not playing mp3 suddenly
I am also having this problem with audio and video files not playing.Yes, reboot works but is not a fix!
I am also having this problem. It happens like twice a day now, really starting to piss me off. Any solution get?
U see alot of posts but no info that is needed to help. No rom version, no modem, no kernel info. All these things matter.
Mine is SGH-I896
Firmware 2.2
Baseband I896UXJL1
Kernal 206.32.9
Build FROYO.UXJL1
This is getting so annoying...
I am on 2.3.3 (Mosaic III, a jvh build) using X-cal's 1.2 no voodoo reorient jvh kernel. Previously, I used Phoenix and mostly speedmod kernels. Since upgrading to Froyo, I cannot play 95% of my music.
Currently, the included Mosaic music players (both stock 1.1.1 and miui v. 1) only play about 5% of my non-drm mp3s which are stored on my external sd card. (The error says "sorry, the player does not support this audio file" or something like that; but they are all mp3s with Id3v2.2 tags. I painstakingly checked. 95% are rendered unknown artist and are unplayable by the music players.) I have deleted and reloaded the music to no avail. Again, I had the same problem under Froyo (Phoenix Roms) but no problems under Eclair. I don't think this is a Rom based issue but I'm not prepared to rule it out.
I have tried at least four other music apps and they all have the same problem.
I will try to remove both included music apps (which are regarded as system apps) and reinstall.
Question: is there an explanation as to what is causing this? Whether or not there is an explanation, has anyone found a resolution?
This has been a frustrating several months and I thought, foolishly, that Gingerbread would solve the issue.
Any relevant insight on this (ruled out culprits, etc.)?
Sent from my GT-I9000 using XDA App
I was having the same issue and I also couldn't play any flash videos. Once I unistalled Flash Player and reinstalled it, no more issues playing MP3s or flash videos.
Sent from my SAMSUNG-SGH-I897 using XDA App
bornjamerican said:
I was having the same issue and I also couldn't play any flash videos. Once I unistalled Flash Player and reinstalled it, no more issues playing MP3s or flash videos.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Thanks! I'll give that a shot. Where did you get the flash player to reinstall?
Ashyford said:
Thanks! I'll give that a shot. Where did you get the flash player to reinstall?
Click to expand...
Click to collapse
Adobe Flash Player 10.3 from the Android Market.
Sent from my SAMSUNG-SGH-I897 using XDA App
bornjamerican said:
Adobe Flash Player 10.3 from the Android Market.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Unfortunately, this still doesn't work. I'm completely perplexed. I use my phone as an mp3 player. But now, that functionality is useless.
myzenith said:
Hi Suddenly my phone can not play mp3 files. I'm using player pro, and default player 'music player' both of them. If I try to play it the "Sorry the player does not spport this type of audio file" message keep coming out. Even it can not play video, and it says it has problem with playing video. Even the ringtone I made from an mp3 file can not be played right now. So when it get calls it gives silence.
I've heard that there's some apps for playing media files, I might miss that now. can anybody tell me where i can get those apps?
Do you have any idea about this? I rooted the phone, but didn't change the rom. it has still 2.1.
Click to expand...
Click to collapse
This might sound VERY WEIRD, but trust me, remove the official Twitter app. I was facing this issue as well and when I Googled around, I found that other people were running into this as well and was in-fact caused by the Twitter app.
Cappy Still Won't Play MP3s.
devil950 said:
This might sound VERY WEIRD, but trust me, remove the official Twitter app. I was facing this issue as well and when I Googled around, I found that other people were running into this as well and was in-fact caused by the Twitter app.
Click to expand...
Click to collapse
I found that answer too but, fortunately or unfortunately, I don't have the twitter app and never have had the twitter app.
Is it possible to bump this problem/error to the Team Phoenix Devs?
Just to restate the problem: My phone refuses to play mp3's. Since Phoenix Rising Froyo Roms (using Speedmod kernels) to Mosaic III (using X-cal's 1.2 no voodoo reorient jvh kernel) I cannot play my non-drm mp3 music collection stored on my external sd card. The error says "sorry, the player does not support this audio file" or something like that. I've only used Team Phoenix Roms. I've searched far and wide on the Internet, I've reformatted my SD card, installed different music apps, uninstalled and reinstalled music apps, changed the mp3 ID3 tags on iTunes, tried an mp3tagger on the phone, reinstalled Adobe Flash 10.3, cleared music app caches, rebooted, deleted and reloaded the music all to no avail.
Is there something i have not tried? Can Team Phoenix help solve this dilemma?
Short Mp3 ringtones also do not work. :-(
This seems to happen to my youtube app also. Just stops playing videos and phone needs a restart... So I can't listen to music or watch youtube videos.. happening at least once a day now..
For Music:
Try switching your id3 tags to v2.3. I had v2.4, switched to v2.1 when this problem occurred only to discover that only old Android releases had problems with v2.3. (I'm led to believe Android still has problems with v2.4.) I now hear v2.3 should be read.
Based on this message from Apr 11, 2010, on the official Android open issues debugger list, several users reported improved functionality after employing the following: After switching tags, Go to Menu, Settings, Applications, Manage Applications, Options Filter All, Media Storage, Clear Data, Power off the phone, power on the phone.
Youtube: I'm sure you have done this but have you tried different versions of Adobe Flash (latest version 10.3, available in Market) and uninstalling twitter (if you have twitter installed)? Did you clear youtube's memory cache, uninstall, reboot, and reinstall?
Hope something here works for someone. I haven't be able to try the music suggestions yet.
Captivate - Mosaic III
Progress!
Update:
So I decided to go back to a music syncing program to see if that would solve the problem of making the music playable. In particular, I went back to Doubletwist (which was buggy as hell and why I dumped it). So I deleted all of the songs from Android, deleted the media storage cache, deleted the old library file restored in Double Twist, and synched as outlined above.
Result: Roughly 60 - 70% of the music works! The syncing took nearly 12 hours to load 20GBs of music. When I would simply "transfer" it by selecting and dragging, it would take 3 hrs. Unfortunately there are still 139 unknown artists -- even if songs are from artists with other (if not the same) readable album.
Why do some of the songs play and others do not? Not sure just yet. Will investigate further.
Note: If after syncing Doubletwist, and your playlists don't show up, according to this XDA post I hear a reboot may work.
Again, hope this helps someone.

Stock Music Player randomly starts playing music

Hi!
I wonder if anybody else has encountered this issue and could help me with the strange bug that has started to happen after the latest update (CLT-L29 9.1.0.328).
The stock Music Player starts automatically playing songs at random times and it's really beginning to be annoying. I never even use the stock player, since I stream all my music with Google Play Music which is assigned as the default player. The only MP3 I have on my phone is the song that I use as a wake up.
I was wondering if I could revoke stock player's file premission without messing up the Google's Clock app which I use as an alarm clock?
Thank for your help in advance!
Yes it's fine to do that.. you should go one further and remove it completely along with 100's of other crapware.
Follow this guide: https://www.xda-developers.com/uninstall-carrier-oem-bloatware-without-root-access/amp/
And use this list: https://forum.xda-developers.com/mate-20-x/how-to/guide-remove-apps-adb-t3870727
Works great on P20 Pro on EMUI 9.1.

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