[Q] 3g will no longer connect - Hero CDMA Q&A, Help & Troubleshooting

I installed CM6 onto my sister's Hero as well as my mom's Hero. My Mom's Hero works fine but my sister's will not connect to the 3g network! I have gone through and turned on/off all of the network settings and can't get it to re-enable the data services. Wifi works, calls/text work, just not the internet connection over the mobile network. I tried flashing Fresh to see if that would work and I get "Data Call Failure - Error Code 67 .Registration failure. Your PCS Vision username and/or password may be incorrect. Please try again." repeatedly. The 'Mobile Network' in the settings menu in Fresh stays stuck on "Turning on...". I don't get that error in CM6, however. I've tried reflashing/wiping as well with no luck. Is the 3g radio separate from the radio that does calls/texts? Is there a way to check it? I don't want to tell her that I broke her internet connection :/

What radio are u using on that phone? And what all have u wiped?
Root-Hack-Mod-Always™

I was using the most recent radio I believe, 2.42.01.04.27, and I tried wiped everything in recovery. I continued searching for an answer and was able to find a thread that solved my problem! http://androidforums.com/sprint-her.../13197-data-call-failure-error-code-67-a.html
I just had to go into system updates in about phone and perform a 'profile update'
When I first setup her phone she couldn't remember her gmail password so we reset it and she was able to log in. I completely forgot but her 3g worked for that day! the NEXT day we noticed it wasn't working and it stayed like that for a few days until I was able to fix it now. She set up her gmail account at the sprint store when she first got her phone, could her gmail password somehow be related to her PCS username/password so that changing it screwed up her ability to login into the sprint PCS service? I'm still confused as to why this happened on her's but not on my Mom's phone, and never on my phone!

I had this happen saturday night,, running dd 2.8.. data would not start for nothing.. I nandroided back.. and all is good!!

Related

internet access issues

so for apparently no reason today my internet stopped connecting. When I go to connect it says -
Dialed: wap.cingular
it says underneath it there is no modem at the above number.
ummm.... I didn't change anything in my setting but for some reason it won't connect to the 3G network. Any ideas here or do we know whats going on?
thanks for the help.
l3urton32 said:
so for apparently no reason today my internet stopped connecting. When I go to connect it says -
Dialed: wap.cingular
it says underneath it there is no modem at the above number.
ummm.... I didn't change anything in my setting but for some reason it won't connect to the 3G network. Any ideas here or do we know whats going on?
thanks for the help.
Click to expand...
Click to collapse
OK check this
START/SETTING/CONNECTIONS/MANAGE EXISTING CONNECTIONS/PROXY SETTINGS
and make sure that there is not a Check in the box next to :
THIS NETWORK USES A PROXY SERVER TO CONNECT TO THE INTERNET
This should do the trick I hope.
This always happens to me.
didnt work
no dice. its still giving me the same bounce back message that theres no modem at the above number. do i need to put a proxy server in the proxy server field? by the way this is a Tilt.
What program is trying to access the internet when this happens?
The same problem is occuring for me. I tried what Vol22002 suggested, but still can't connect. I was trying to access Internet Explorer.
Me Too - Atlanta
First thing this morning I tried to access the Internet with Opera and got the "Dialed: wap.cingular Cannot connect for unknown reason. ..." error. No recent changes to phone configs or software, worked fine after midnight last night. Power cycled and checked the usual stuff, still no data connection regardless of program.
Not Me Too Anymore - Atlanta
After not working from 0700 to 1050, I 'suddenly' have a working data connection. Go figure.
You'll probably find that this happens when your network is down. This happens very occasionally here and then I call my service provider to confirm this.
MACkjam said:
You'll probably find that this happens when your network is down. This happens very occasionally here and then I call my service provider to confirm this.
Click to expand...
Click to collapse
I would say that is the most common reason for the problem the OP is having.
the netowrk isn't down....
My dad's phone (not a tilt) is connecting to the 3G network completely fine. I can't access the internet through any program...internet explorer, opera, google maps, livesearch, the weather tab on my today screen...nothing. I'm at a loss right now.
l3urton32 said:
My dad's phone (not a tilt) is connecting to the 3G network completely fine. I can't access the internet through any program...internet explorer, opera, google maps, livesearch, the weather tab on my today screen...nothing. I'm at a loss right now.
Click to expand...
Click to collapse
So Disable the Proxy.
still nothing...with or without the proxy on.
I've been having problems with my data connection and phone service dropping out for the last 2 weeks even though I have changed nothing on the phone. I see an x by data connection and exclamation point by phone. I'm using Dutty's 6.1 official release and radio 1.58.26.20. Usually I can get back service by turning on and off airport mode, and the problem is very sporadic. Usually only when I really need the phone to work! Sometimes just switching between GSM and Auto mode for 3G will provide a temporary fix. I just tried disabling the HSDPA, and we'll see if that helps in a more permanent way. I wonder if AT&T is kicking people off of its network that are using HSDPA before it is supposed to be available. I called AT&T about the issue (w/o mentioning the cooked ROMs or HSDPA and they say I should return the phone for warranty but I don't want the hassle of restoring the old ROM. Any ideas?
is everyone posting here with issues from ATL? I am and have had the same, figured its just a radio issue and have been too lazy to change radios...for those that aren't lazy, i'd try that...
nope, I'm in Oregon. I'm of the opinion that AT&T has changed something about how they run their phone and data networks (perhaps in preparation for the 2nd gen iphone and HSDPA) that is randomly kicking people off their network.
legba_76 said:
nope, I'm in Oregon. I'm of the opinion that AT&T has changed something about how they run their phone and data networks (perhaps in preparation for the 2nd gen iphone and HSDPA) that is randomly kicking people off their network.
Click to expand...
Click to collapse
There goes the iPhone messing with Smartphones again. First changes what a Smartphone should be. NOW messing with the network. Hulk Mad!
Nope its not just AT&T im experiencing the same problem over in the UK. Now my proxy is disabled and I know I have all the correct settings but still the error message "unable to connect to the receiving modem." It seems to have no pattern for this happening con we get correlation on what ROM's & radios everyone are using to see if its that

App Blocking 3g Access

I currently have something on the phone not allowing 3g access. I can't seem to figure out what it is, but I believe I narrowed it down to an App. I did a wipe and clean rom install and 3g was working fine. I did a titanium backup restore of all apps with data and now 3g isn't working again. Anyone know of an easy way to pinpoint what is blocking my 3g? I tried ending all tasks in advanced task manager, but I'm guessing the phone would need a reboot to bring back 3g?
Have you check you settings-wireless & networks-mobile networks-use only 2g networks?
ya I tried using only 2g network, I even tried researching the network and it finds tmobile in the settings. I even went as far as getting a fresh sim card prior to wiping the phone. Somehow after an app/data restore from titanium back up, tmobile internet no longer works still. It's why I wiped in the first place.
1) Double check your APN settings in settings > networks > mobile networks
2) In dialer, dial *#*#4636#*#* > choose phone info > scroll down > verify that 'set preferred network type' reads WCDMA preferred.
3) Also in settings, make sure you didnt set 'use 2g only'. Same location as #2 above
Thanks for your help. I actually just did a nandrestore from an image I had that was a week old and internet came back, so it has to of been something I done within a weeks time. I just hope I don't end up hitting the app that stopped it, if I think it was one, because thats the only thing that makes sense to me.
I have your same problem could you be so kind as to attach the img you put so I try too? thanks
victor.barba said:
I have your same problem could you be so kind as to attach the img you put so I try too? thanks
Click to expand...
Click to collapse
Then you will have his phone.
you mean....?
i Think i have a similar problem... I turn 3g on and after half an hour i cannot access the internet anymore... The sign in the notification area shows the "sent arrow" blinking but the receive arrow does nothing... I have apndroid to control my 3g usage... I unistalled it, did a reboot but again the problem persists... Do you have anything in mind???
I forgot to mention that the exact same thing happens with 2g network as well
victor.barba said:
you mean....?
Click to expand...
Click to collapse
When someone does a nandroid backup, it backs up all the data on the phone. All of it, if you restore it to your phone, you will be logged into google as him, you will have all his contacts, messages, settings etc. If one of you downloads something, it may download on both machines. The only way to fix it would be to wipe both of them.
i have the same problem. two days ago its working fine. i just turn on turn off the wifi and it just works again.
Can also try turning the airplane mode on/off. This problem occurs if you use APNdroid or similar, or toggle mobile connection on the Desire ROM.
tired of trying and try to wipe, reset, several rom, so I decided to send it to HTC in England ... and the problem is which has the bootloader unlock my ...

Problem connecting to my network Please help!!

the weirdest thing happened to me, my phpne was working fine, i flashed fearkill fr13 after a full wipe coming from fr12 mcr.
It worked well for a couple of hours and all of the sudden i cant connect to my network. The only way it connects is by enabling 2g networks only and even like that i cant make any calls. I have even tried reinstalling the baseband 405 and nothing works...
My network is fine by the way, its just my phone
Please help me!!
Edit:
A little more info:
I tried a different sim card with the same results
Whenever i try to search for a network it just stays thinking for a while and does nothing
When I try to do it automatically it says it cannot connect to the network at this time immediately...
I managed to make a call on 2g networks only but as soon as i remove the check i cant connect
Edit 2:
Woooooow, this just gets weirder by the second!!
I can connect to the internet with wifi disabled and a clear X on the network as in no network connection... I can browse the internet just fine, NO CALLS though
... after countless Wipes and installing plenty of roms With no luck i gave up and as soon as i Woke up it Was Working again... strange but im happy
Guess it was your network after all
maybe, i had a blackberry beside it with a working 3g connection :S
And no idea how to explain 3g working with no bars and an x on it haha
O have problems with my network connection too.
In some rooms at my house I can get 3G access and in another room only EDGE.
Several times per day I can't get access to the network anyway. The only way to solve the probölem is to restart the phone.
Sometimes my phone tells me it is connected but there is no data transfer for several hours. I noticed that when I got home and many emails from the last hours appeared after being connected to my wifi.
I'm using the MCR but I've also tried the ROM from romkitchen-org. Changing the baseband had no effect.
I'll have a try with the stock ROM. If this would fail too I'll send my phone back to the dealer. I think it could also be an hardware defect.
Greets from Germany

[Q] Wifi disconnects data network after gingerbread update (i9000m)

Used Odin to update to gingerbread from froyo on my i9000m the other day. Theres no service here at home unless I put the phone on the bathroom windowsill, so I didn't notice until today when I went to work that I wasn't getting any data network connection. Could make and receive calls fine, wifi works, but no data, so no browsing or facebook or any apps that require it. I called bell and they came to the conclusion that I have to send the phone in for repairs. Thats a absolute last resort, so I tried another factory reset, this time from the recovery menu. The first time, during set up I enabled wifi, this time on a hunch I did not, and it worked. Also note that the first time, the network connected for a split second before disconnecting again. Anyways, I was getting 3g fine, then I tried wifi, and it disconnected again. Turn off wifi, data comes back. Whats up with this?
Did you set your APN? Go
Settings > Wireless and Network > Mobile Network > APN Names
Then hit menu and add a new APN if none are there. If one is there, it's named something like 'browser' (at least that's what mine is called on my Bell i9000m) and I'm wrong. But I had this problem, and this is how I solved it. You can find the APN settings for your network by google-ing "[Provider] APN Settings]", and if you're on bell you can find them here:
http://support.bell.ca/en-on/Mobili..._Nexus_One_for_the_Bell_Mobility_HSPA_network
It says Nexus One but it works for all phones on bell.
settings are exactly as depicted on the bell site, except the apn was called browser instead of bell. changed that, same thing. other suggestions?
Can you tell me the version of gingerbread you're on, where you got the files, any mods to the firmware like pre rooting?
Sent from my GT-I9000M using XDA App
2.3.3, downloaded from here, no mods.
Alright, so totally stock. What's the version code? It should be UGKG3. Have you tried forcing a kies update with a registry hack? Was it one PDA when you flashed it or 3 files?
Sent from my GT-I9000M using XDA App
Yes, its UGKG3. I flashed with the PDA, PHONE and CSC files. I dont really know what you are talking about with regards to forcing a kies update, if you could explain I'd try it out
This has always happened to me, on Eclair, on Froyo, and now on Gingerbread. Whenever my Wifi is active *and* connected to a network, the Data through HSPA is automatically disconnected.
I always thought it was a battery saving feature - if you have Wifi access, and presumably internet access, then you don't need internet through the cell network, right?
So if you're not getting internet access when your wifi is active and connected, then perhaps it's a problem with your wifi router not passing external internet to your phone?
The thing is nothing changed besides the firmware. wifi worked fine here in the house before and no problems connecting to the data network on the go with wifi enabled. I'm really running out of ideas here.
I guess I misunderstood you before. Are you saying you have no data access at all when wifi is enabled, whether or not you are connected to a wifi network? If that is true, something is definitely wrong. That doesn't happen to me with KG3 - just checked.
Have you tried reflashing the modem file? Maybe it got messed up in your flash before?
Sent from my GT-I9000M using XDA App
yes, no data regardless of wifi connected or not, as long as its enabled.
which is the modem file?
just an update, this seems to have mysteriously fixed itself.

[Q] CM10 and no connection to internet

Hello all,
I flashed CM10.0 a few weeks ago and everything was working fine up until 2 days ago, now my I9000 won't connect to the internet at all. I was using Easy Battery Saver which cancels the data signal everytime the phone is idle, but this stopped turning the connection on. I uninstalled it hoping the phone would revert back to normal but can't get connected. I restored the app hoping it would pick up the settings again but still no joy.
I have wiped everything including user data and the caches, done a factory reset and reflashed the rom. The signal did return for about 30 minutes after the flash but the connection has since died again. I've tried switching on the roaming and national roaming, also no luck.
Does anyone have any idea what might be causing this or even how to fix it?
Thanks in advance
Boogaloo27 said:
Hello all,
I flashed CM10.0 a few weeks ago and everything was working fine up until 2 days ago, now my I9000 won't connect to the internet at all. I was using Easy Battery Saver which cancels the data signal everytime the phone is idle, but this stopped turning the connection on. I uninstalled it hoping the phone would revert back to normal but can't get connected. I restored the app hoping it would pick up the settings again but still no joy.
I have wiped everything including user data and the caches, done a factory reset and reflashed the rom. The signal did return for about 30 minutes after the flash but the connection has since died again. I've tried switching on the roaming and national roaming, also no luck.
Does anyone have any idea what might be causing this or even how to fix it?
Thanks in advance
Click to expand...
Click to collapse
I am just guessing, but as from what I understand you uninstalled the application when you were not having the internet connection working. Right? The correct settings have possibly remained overwritten (some applications block the outgoing data traffic by changing the connection settings). Give APNDroid a try and if unsuccessful try going to your phone operator webpages and find the correct connection settings.
I am using CM10 with APNDroid which works fine. However sometimes I cannot connect to 3G as well. Switching the APNDroid on/off couple of times or rebooting solves the issue.
nameh said:
I am just guessing, but as from what I understand you uninstalled the application when you were not having the internet connection working. Right? The correct settings have possibly remained overwritten (some applications block the outgoing data traffic by changing the connection settings). Give APNDroid a try and if unsuccessful try going to your phone operator webpages and find the correct connection settings.
I am using CM10 with APNDroid which works fine. However sometimes I cannot connect to 3G as well. Switching the APNDroid on/off couple of times or rebooting solves the issue.
Click to expand...
Click to collapse
Thanks for the response mate. You guessed right, APNDroid hasn't fixed it and I haven't been able to find APN settings other than the one that is already in my phone. Might reverting to stock solve the issue? My contract is up at the end of the month so I could handle living with GB until then .
Hi again, reverting back will definitely not solve the issue. From what you had said I understand that the internet settings are somewhat messed up.
These settings are bound to your SIM card. By up/downgrading ROM these remain.
Could you check if your APN settings are correct (I assume you need to check with your provider).
Good luck and keep us informed.
Sent from my GT-I9000 using xda app-developers app
Just found the APN settings online. Reset my APN and it looks to be working. I'll keep an eye on it just in case but I think either the ROM or the App messed up the user/password on the APN.
Hopefully it's all fixed. Thanks for all the help.
first try apn tweaker from market then if no luck what worked for me
1 flash darkyrom 10.2 re
2 alliancerom jw4
3 then jw8
working well for past week

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