I've got the Samsung Captivate not even 30 days used and just yesterday the sound for calls stopped working completely. when I make or receive a call I can't hear the other person and they can't hear me and there is no dial tone during the calling process. The speakers work fine, the microphone works fine and the speakerphone speaker all work fine I have no idea whats causing this. If anyone, anyone at all, could help me figure this out. I've tried resetting the phone as well as hard reset. I've messed with all the settings and am running everything stock except that the phone is rooted which was done 2 weeks ago so obviously not the problem. I've googled this for 2 hours and looked everywhere and am getting sick and tired of this. Please if anyone can help me I would be more appreciative than you could imagine. Thanks.
It's difficult to say what exactly is causing your loss of sound with only phone calls. I suppose it could be a number of things. I read the software update AT&T is pushing out this week is fixing some issues such as that; however, from just looking at the forums people are having major trouble with that update. The easiest fix I can think of is to turn up the voice call volume. During you next phone call use the volume rocker to turn it up. It may have somehow been turned all the way down. I hope that helps.
Yea i tried the volume rocker, I am just going to return it to the store since it's still in the first 30 days. I can't figure out what the heck it is, probably just a defect :-/
I tried unrooting it, reseting to factory defaults, and still the same problem. The speakers work fine for music, the phone is in amazing condition and everything is fine, it's just the darn voice calls, incoming and outgoing just don't work, the other person gets the call and it registers but no sound comes out. Just wondering if anyone else has encountered this before I go back to the at&t store, it's quite far from where I live and living on campus makes it a bit hard to get there.
Ebicoustic said:
I've got the Samsung Captivate not even 30 days used and just yesterday the sound for calls stopped working completely. when I make or receive a call I can't hear the other person and they can't hear me and there is no dial tone during the calling process. The speakers work fine, the microphone works fine and the speakerphone speaker all work fine I have no idea whats causing this. If anyone, anyone at all, could help me figure this out. I've tried resetting the phone as well as hard reset. I've messed with all the settings and am running everything stock except that the phone is rooted which was done 2 weeks ago so obviously not the problem. I've googled this for 2 hours and looked everywhere and am getting sick and tired of this. Please if anyone can help me I would be more appreciative than you could imagine. Thanks.
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Well, I just got the same problem too. I was unable to listen anything on voice call and the other person can't hear anything too but the call is connected. I noticed that I could make phone call and hear the voice call but as long as the call ends, I can't hear other person if I make another call again. Please help. Thanks!
Related
I am having quite an interesting problem with my Kaiser. Yesterday, after doing a hard reset on Dutty's new WM6.1 ROM, my external speaker seemed to have stopped working.
I can make calls, and hear the other party through the phone speaker, but I cannot hear my phone ring, mp3s, screen taps, or the speakphone. Basically, any sound that is supposed to come out of my external speaker does not work. Sometimes I hear crackling, and some faint distorted sound, but this last for 5 seconds, and then all sound stops. If I'm on a phone call, everything is ok and I can speak and hear whoever I am talking to, but the second I turn the speakerphone on, sound will stop or crackle then stop.
I did a hard reset, and got nothing. Reflashed the ROM, same problem. Flashed to a different radio, same problem. Then I flashed back to the original HTC ROM and radio, and still have the same problem.
Obviously, I am thinking its a hardware problem. Their weird thing is that I haven't dropped my phone or done anything different to it. It spent the entire day in my pocket. Since I'm in Canada and cannot purchase the phone here, I bought it from a third party through eBay and therefore do not have warranty. I will probably take it to a local phone repair shop tonight, but I was wondering if anyone else has had a similar problem, or if anyone has any suggestions as to how to fix it.
Any help or input would be appreciated. Thanks a lot!
Hi,
I got a strange problem here. Sometimes (not really reproducable and I recognize no scheme) when I am called and receive the call I do not hear a single thing until I press one of the volume keys at the side. But the caller understands me fine. I got an original HTC device and had this problem with 1.37 and also with 1.93 official ROM now but it seems to be less often with the new Rom.
Friend of mine who also played with the thought to get the Diamond told me he read that on various boards, but I never heard of that problem from anybody else.
Guy at service told me it could be my sim card, because its that old (i got the same sim card for about seven years now) - but he also told me you should get a new sim every six months, so... kinda sounds like crap to me.
ANYONE experiencing similar problems? THANKS
My Diamond dont ring either... so I had to use vibrate so I could atleast feel it
Havent looked much into it yet though
No i don't mean ringing. I Mean sound from the internal ear speakers.
Mine does exactly the same!
The caller can hear me fine but I cannot hear them talking to me.
The only way to hear them is to put it on external speaker.
I wonder what the problem is?
Lee
Well its not with all calls. Mostly it only happens when Mum is calling well maybe its not that bad
No, but I can hear them after I press volume keys. I am getting a new sim card from my operator these days, hope this will fix it.
If it's possible that you touch the "MUTE" on screen during the call?
hi DDBrain
if you Mute the call it should be the other way round, you can hear them, yet they cant hear you
I am definitely NOT touching anything
im getting the same problem, except mine is for outgoing calls as well. It seems to be intermittent, The only way it fixes is by waiting for about a min fiddling with mute and speaker function. I have noticed the phone audio works fine i.e. system tones and also music but its just you can hear anyone when making or receiving calls for some reason, but they can hear you?
I think its software related as I was running stock rom for about 3 weeks when I had my Diamond and nothing of this type was seen, only once i started upgrading???????/
Hi,
I've had a Nexus One since June and I had to replace the digitizer some months ago. Since then I'm having a problem. Sometimes the microphone doesn't work. It happens only during a call. I mean, i can be talking for hours and the mic will work perfectly but when starting a new call it might or might not work.
The microphone itself works perfeclty when recording videos or giving voice orders so I don't know why this happens and It's really frustrating I don't wanna throw away the phone
Do you have any idea how to solve this?
I have a rooted Captivate running 2.2 stock. It is also unlocked and I am currently using the phone in the UK with a pay as you go sim card from Orange. I therefore updated to 2.2 through Kies Mini. All was well.
Then all of a sudden, I would make or get a call, and could hear nothing. Not even the ringing as it was connecting to them. And on the other end of the line, they couldn't hear me either. It is as if the Captivate was connecting the call, but the rest of it'd hardware (mic and speaker) was turned off.
This doesn't always happen, probably 1 out of every 2 calls. I've learned that by restarting the phone I can normally make a working call. However, sometimes, all I will hear is muffled static, as if the sound coming from the other person was all distorted. I will hang up and call back to no sound whatsoever.
I'm really not sure what the problem is, it's very odd. Everything else functions as it should.
Any suggestions? Many thanks in advance!
Try going back to stock and starting over? It sounds like it is something with the software since it was working before the update.
Sent from my Nexus One using XDA Premium App
Hi Forum,
I orginally posted this topic on the man Q and A board but it was buried quickly with no response. Perhaps this is a better venue to ask.
My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem
I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.
Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either
This other person said the problem resolved itself a day later.
In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work, as well as my alarms
Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?
Do I have a software issue? I tried the "push the speaker down" solution but to no avail
Should I wait like the other person?
Any suggestions?
Thanks forum!
Codazzle said:
Hi Forum,
I orginally posted this topic on the man Q and A board but it was buried quickly with no response. Perhaps this is a better venue to ask.
My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem
I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.
Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either
This other person said the problem resolved itself a day later.
In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work, as well as my alarms
Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?
Do I have a software issue? I tried the "push the speaker down" solution but to no avail
Should I wait like the other person?
Any suggestions?
Thanks forum!
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Click to collapse
I had nearly the same issue, except mine got to the point where the speaker phone didn't work either. Music played fine, phone calls stopped working. I went through a lengthy process of accidently deleting everything I had on my phone, which lead me to buy a USB Jig, install the stock ROM and it worked perfectly. I would suggest trying this before you try and physical fixes on your phone.
Thanks for the suggestion SGT_Watkins
I am an absolute noob when it comes to this stuff. So it took me a while to even figure out what you were saying
BUT, after a whole night of reading and flashing it WAS FIXED!!!
I am quite tempted to phone Samsung and give them a piece of my mind after they told me some hardware was defective even though they clearly weren't listening to what the problem was
Thank you again!
How did you solve this?
I have the EXACT same problem on my Galaxy Nexus. I've wiped it, tried different ROMs, kernels... Nothing solves it! It's like there's a persistent software problem that survives flashing and even battery pulls.
My phone had this same issue not long ago. It was after I had used some headphones for about an hour. I work in a paper converting factory, so I assume some dust was packed in the headphone jack and made the phone think something was plugged into it. I turned my phone upside down and used a paper clip to scrape it all out (compressed air may have been safer). After a few tries, all sounds were working properly again.
Sent from my SGH-I897 using XDA