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dumb question.... but i was under the impression you could make a phone call and access the internet at the same time. Is this not true?
I was on the phone and tried to access the internet and was told NO. i am on a 3G connection.
Well ofcourse I do not know exactly what happened with you, but some providers have 'buggy' setups that can cause this. Most of those providers are working hard fixing that problem right now.
You can turn 3G off somewhere, I know I've seen it, but now I can't find it. Change the type of connection from UMTS to GPRS/GSM, there's a setting _somewhere_. If you do that, you will only get GPRS connectivity. Try calling and getting data at the same time then, if it works, your provider is not really ready for 3G yet.
Interesting. I am with ATT and 3G seems to be full power in all locations I am using it in.
I cant find where / how to turn 3G off and only use GPRS.
I can tell you that I have tested 3G with internet sharing to my notebook over bluetooth. I was able to talk with a BT headset, and access the internet with the laptop thru the phone, all at the same time. When connected the phone shows "H" or "3G". This is with a Kaiser but I would expect the same from a Tilt. AT&T in Southern Calif. I installed "Schen's 10 button comm manager" and with it's 3G button I can hold off 3G, then the display shows "E" and no simul connections are possible.
You can only use voice and data with HSDPA. GPRS/Edge does not allow this, they use the same band for data as the voice band. If you see the "H" icon they you are picking up the extra data bands needed for this to work. I have tested this will streaming live tv to my phone from my media center via webguide. Even with the "3G" icon i was not able to stream video and talk at the same time, the video would pause while i was on the phone then resume connection when i hung up or the "H" icon appeared.
I can confirm that I'm seeing this bug. There is no 3g towers in my area. I'll be showing the edge icon and be talking and when i try to load a web page, Opera will complain that a data connection does not exist.
mswanson said:
I can confirm that I'm seeing this bug. There is no 3g towers in my area.
Click to expand...
Click to collapse
It's not a bug... GPRS/Edge is not capable of simultaneous voice/data. You will not be able to do both until 3G is available in your area (though this doesn't explain the OP's issue).
All, I am sure there is a thread on this somewhere, I just can't find it... please help.
I've got an AT&T Tilt with stock ROM, no bloatware. The problem is that when a phone call comes in (or I dial out), it seems to drop or interrupt the data connection even on 3G. Very annoying.
On my 8525 with WM6 ROM, this never happened. I could be connected to the internet (typically connecting my laptop via Internet Sharing on the 8525), and be talking on the phone at the same time -- the data connection was never interrupted. Of course if I was on an EDGE or GPRS network, it would -- but that's to be expected since GPRS/EDGE use the same radio as GSM. On the 8925, as I stated above, a phone call interrupts data even on 3G!
Has anyone seen this? How do I fix it? Thanks.
meanvulcan said:
All, I am sure there is a thread on this somewhere, I just can't find it... please help.
I've got an AT&T Tilt with stock ROM, no bloatware. The problem is that when a phone call comes in (or I dial out), it seems to drop or interrupt the data connection even on 3G. Very annoying.
On my 8525 with WM6 ROM, this never happened. I could be connected to the internet (typically connecting my laptop via Internet Sharing on the 8525), and be talking on the phone at the same time -- the data connection was never interrupted. Of course if I was on an EDGE or GPRS network, it would -- but that's to be expected since GPRS/EDGE use the same radio as GSM. On the 8925, as I stated above, a phone call interrupts data even on 3G!
Has anyone seen this? How do I fix it? Thanks.
Click to expand...
Click to collapse
Yep overhere also... testing all radio roms but all the same... so far no fix found... we have to live with it...
The kaizer is dead... long live the Kaizer...
... to many problems
I'm in Edge country right now, but will be in 3g in a few minutes as I'm getting ready to roll out to LA, I'll email you from the car to test if the 3g and phone call can co-exist.
I think it has to do something with AT&T's cell towers. I also experienced the same issue that when calls came in my data connection would be cancelled. However one day, out of the blue, the 3G icon was suddenly replaced by an H icon. And it is there all the time! Now I can call and download data at the same time.
Thanks... that's bizzare. H means it's using the HSDPA protocol for 3G, U means it's UMTS, I think now the 3G icon shows up instead of U. (I hope I got my acronyms right). But that shouldn't matter! My phone will go between 3G and H, I think based on the capabilities of the towers. There is no telling what will show up in a given spot.
The mystery remains... Come on, all experts out there, share your wisdom. Could this have anything to do with disconnection settings or TCP settings (done via KaiserTweak)?
I think I just found the answer. Went to KaiserTweak, and selected the Data/Disconnect After setting, which I had set to 1 minute. In the description for that setting, It says "warning.." but you can't see the warning unless you go to landscape mode, which is why I never noticed it before. The warning says that with this setting, 3G Simultaneous Voice and Data will no longer work.
Disconect disabled, and a quick test showed that the problem is solved.
Something giving me mad, is the fact that since a long times using WM phone I was not able to receive calls when I am connecting to internet and using the bandwith, like for streaming, surfing the web etc....
It seems that when you use the internet connection, it is not possible to make a call, and worst not possible to RECEIVE any call !!! That's very annoying me since I must be joinable all the time for my work clients !
I have used QTEK 8300, TyTN, TyTN II, now Touch Diamond, and It is always the same problem, may be something I make wrong in my settings, but It seems that I am not the only one ! May be depending on my operator, because in the past I was by another operator (Proximus) but with a nokia phone and in GPRS, and when I was surfing the net, if a call arrived the internet communication pause and resume after the call.
Now with mobistar I have last technology phone and always in EDGE but was totaly unable to receive call when using internet ! The operator can't apparently help me !
If any of you have any proposal to resolve this problem let's me know
Thanks for all your help
up -----------
Nobody can help me ? Have you same problem also ?
i have the same problem when i use internet over EDGE
I have this issue also, if i have ActiveSync set to push email so theres always a data connection i cannot receive any calls. Ive never had this problem before with any other HTC phone though and im on Tmob the same as i was before
Strange situation and apparently nobody can explain why that appear and how to troubleshoot :-(
May be I have post in the wrong section, there are a Networking section in the General Folder. But it seems that it is also depending on the phone you have maybe the rom have influence or some settings, apparently that's not coming from the operator.
Hope somebody can help us !
Hello,
I have the same issue with my HTC Diamond with Belite ROM.
Has anyone the answer to this problem? is there a setting that must be changed? I can't imagine that a business phone has this problem, I never had this with my Nokia's E-series!
Is the HTC diamond a Class A Grps phone??
Class A, Class B & Class C?
The class indicates the mobile phone capabilities.
Class A
Class A mobile phones can be connected to both GPRS and GSM services simultaneously.
Class B
Class B mobile phones can be attached to both GPRS and GSM services, using one service at a time. Class B enables making or receiving a voice call, or sending/receiving an SMS during a GPRS connection. During voice calls or SMS, GPRS services are suspended and then resumed automatically after the call or SMS session has ended.
Class C
Class C mobile phones are attached to either GPRS or GSM voice service. You need to switch manually between services.
I have push email going ALL day and don't have any problem taking phone calls - after all that would be totally pointless to offer services like that, that don't work together.
Try a different ROM, or call your service provider and ask them if it is something to do with them - as the Diamond can do all this no problems...
EDIT: You might want to install Diamond Tweak - there is a setting in there (Setting 6.1) that the author mentions altering might disable simultaneous voice and data connections. Have a play around with that setting and see if it helps.
yeah get in touch with HTC and ask them about it
xr2i said:
Hello,
I have the same issue with my HTC Diamond with Belite ROM.
Has anyone the answer to this problem? is there a setting that must be changed? I can't imagine that a business phone has this problem, I never had this with my Nokia's E-series!
Is the HTC diamond a Class A Grps phone??
Class A, Class B & Class C?
The class indicates the mobile phone capabilities.
Class A
Class A mobile phones can be connected to both GPRS and GSM services simultaneously.
Class B
Class B mobile phones can be attached to both GPRS and GSM services, using one service at a time. Class B enables making or receiving a voice call, or sending/receiving an SMS during a GPRS connection. During voice calls or SMS, GPRS services are suspended and then resumed automatically after the call or SMS session has ended.
Class C
Class C mobile phones are attached to either GPRS or GSM voice service. You need to switch manually between services.
Click to expand...
Click to collapse
Diamond is class B. There are no class A phones in the market that I know about.
You should be able to at least make calls whilst using GPRS (data trasnfer goes to idle and resume after call ends).
It works fine here (vodafone UK) to make calls, but not to receive them. This is known to happen on all phones, being a limitation of vodafone UK network in GPRS only.
If it does not work for you guys, there are two possible explanations:
1) Something wrong with the ROM your are using -> unlikely.
OR
2) Something to do with your operator network. Are you all having problem over GPRS/EDGE only?
I believe point 2 is more likely to be the issue, because apparently GPRS/EDGE may not support concurrent voice and data transmission on some networks, even if the phone is class B. This is a "limitation" of the specific network infrastructure. Your only solution is not to use GPRS and use 3G (and more battery juice).
But I am not sure this is an option for you, if you have no 3G coverage.
Cheers!!
mrfrank said:
Diamond is class B. There are no class A phones in the market that I know about.
You should be able to at least make calls whilst using GPRS (data trasnfer goes to idle and resume after call ends).
It works fine here (vodafone UK) to make calls, but not to receive them. This is known to happen on all phones, being a limitation of vodafone UK network in GPRS only.
If it does not work for you guys, there are two possible explanations:
1) Something wrong with the ROM your are using -> unlikely.
OR
2) Something to do with your operator network. Are you all having problem over GPRS/EDGE only?
I believe point 2 is more likely to be the issue, because apparently GPRS/EDGE may not support concurrent voice and data transmission on some networks, even if the phone is class B. This is a "limitation" of the specific network infrastructure. Your only solution is not to use GPRS and use 3G (and more battery juice).
But I am not sure this is an option for you, if you have no 3G coverage.
Cheers!!
Click to expand...
Click to collapse
Like I said, I run with GSM most times of the day unless I do some web browsing or use the Diamond as a modem. Near enough GSM all the time. Push email all the time. No problems with simultaneous data/voice connections as the phone rings during all of this.
Like I said above - check any registry tweaks you have done related to GPRS (auto attach, disconnect timer, etc) and if you're still unsure HARD RESET and TEST IT.
Other than that the last remaining factor is your network provider. Borrow a friends SIM card and TEST IT!
Hi
When i want to connect GPRS network on my htc touch diamond, my phone connect EDGE instead of gprs and the E icon show on taskbar !
and ther is no internet.
Please Help me
All,
I made some testing and i can confirm that when i load some data (refresh a webpage in opera) and make a call to my diamond using another handset :
In Edge: i can't reach the diamond and go directly to the voicemai. I can reach the diamond only when there is no datatransitting.
In 3G: i can call and reach the diamond without a problem!
Note that in 3G and in gsm, it is impossible to make a call and simulteanously surf on opera (
Can some of you make similar tests?
My testing was made on Belgian Mobistar Network.
I will also make some additional tests with my nokia e51.
cheerz
Any other experniences? I still have the issue (
Still nobody suffering from this issue?
I can't receive calls while i'm connected in gprs!
I'm using the official HTC 1.93 ROM
Please help me out.
When I am using data, and I receive a phone call, I notice that my GPRS connection becomes 'suspended'. You can see this by clicking the 'G' or 'E' icon in the taskbar on the Diamond.
If you're using 3G then you can do both at once without suspension.
Orange in the UK... tested conclusively...
When connected to GPRS and not receiving data a call will get through, however when data packets are in the process of being received, any incoming call is put to voicemail.
In practice, if you set GPRS on full time, this won't be a very noticeable factor in an average day, due to the ratio of time data is actually in transmission for push email etc, to when it isn't. In fact I'd say daily radio drop-out for the average user would result in far greater down time imho. As for time spent surfing on GPRS, I think due to the speed implications, for the majority of users this would be of negligible impact in an average day, and it will be lessened further by virtue of being aware that you're not contactable in that period of data use.
As for edge and 3g, I can't say yet, as I only get them when I go into town... but I suspect edge will yield the same results as GPRS. Not sure about 3g, but would hope it's able to work independently. If I remember, I'll report more findings in the next few days.
m having the same problem with my x1
whenever i am using edge i cant receive calls
if anyone found the solution
pls tell me....
i have touch HD (BLACKSTONE) ,,, i could do both for a long time ,, but now i cant it disconnects my data connection when i pick the phone ,, and when i finish the phone it connects back ,, but im 100% sure i could pick phone calls with out data connection getting disconnected
I'm after an android app that is a bit like My Tracks by Google but logs mobile signal and whether the data connection is GPRS, EDGE, 3G or HSDPA against your location.
Has anyone come across such an app?
thanks in advance for your help
yes i tested two apps that do near exactly what you ask. they show coverage, 3g, gsm and cdma, near your location, but for the life of me i cant remember the names of the apps. this was a year ago that i tried both these apps out, so my memory is bad.
but they do exist.
Hello friends,
So I bought an Optimus L90 so that I could talk to my mother who had to go abroad using the Wifi calling feature. This should be simple but it's turned into a nightmare.
I do not have access to the device which of course makes it million times harder so someone else has to do everything for me. This is gonna be painfully slow! Is there an app that could let me control the phone like remote desktop sharing only, the other way around (use PC to access a cellphone?)
So what's the problem you ask? Let me explain.
When we turn on the WiFi calling and try to make a call. The device starts using a local network which basically tells us (in the local language) that you have to use the right area code and what not. Now this doesn't make sense. Why the hell is it hoping on to a local network? If we use a local network, it's gonna cost me an arm and a leg!
So then I asked my brother to use the third option which is:
"Never use Cellular Network:All calls are made over a Wi-Fi network. If there are no available Wi-Fi networks, phone calls will not connect."
In theory this should work by all means BUT, then the phone says "To make calls you have to turn off the airplane mode". The problem here is that the freggin airplane mode is NOT on. So I asked my brother to turn it on and then turn it off to MAKE SURE that it is off. Try the whole thing again and it keeps giving the same error.
So to sum it up.
When using the Wifi Calling Preferred option. It hops on to a local network.
When using the Never use Cellular Network option, it tells us to turn off the airplane mode even though it is not ON to begin with.
What am I missing guys? What the heck am I supposed to do?
I called the T-Mobile technical support department but naturally, there are bunch of idiots who can't even begin to understand a simple problem.
You guys are my last option here. Please, someone help!
My apologies for not having seen this post sooner; otherwise I would have answered it immediately. Wi-Fi calling requires a service provider as it would still use the plan's minutes. The only difference is the signal strength. Instead of relying on the strength of the cellular tower for making the call, it uses the Wi-Fi's router strength to determine how strong a connection it will have.
The only way to make a Wi-Fi call without the use of a mobile service provider would be by using an app such as Skype or Google Voice which still cost pre-paid minutes through those services.
You could browse the app market to see if any offer free VoIP service, but it's unlikely there are any that are free, or will not require mobile service.
As the message is being received in another language, I assume there's a different SIM card in the phone. While abroad with my T-mobile card, all the messages I receive are in English. Wi-Fi calling runs through T-mobile, and I suspect it's not working because of that.
As for the other options, Xanscorp is correct. Your best bet is Skype or Google Voice/Hangouts dialer. I believe calls to the US made through Google are free, however, but it will cost a few cents per minute (varies on the country) to dial anywhere else.