[Q] I am not getting emails through Exchange server - Galaxy S I9000 Q&A, Help & Troubleshooting

Hello
I have a SGS since about a month now.
The email was fine and I could get all mails even before Ms outlook on my laptop.
but I have just changed the ROM yesterday and since then I couldnt get any mail.
Though I am using exactly the same configurations and settings
Every other internet related app is working fine (including other email apps like Gmail)
I am just having this with the mail app. and for the Exchange Server mails.
I have noticed two things.
1. the sync is not happening (no moving dash circle on the top right corner) and
2. when at the mail accounts screen if I long touched the mail account (which is the only one anyway) and then choose Refresh .. it ask me for Force Close !!!! as it said there is something wrong with the process and it has to be closed.
Can you please help me out here
Work emails are very important for me.
Thanks a lot

Related

Windows Live and Hotmail Issues

Windows Live for Windows Mobile.
Its not working correctly for me on Hyper Dragon III Full rom. Installed a cab for Windows Live 10.6.0034.0800. I then set up email (I have a legacy hotmail account) via messaging > windows live. Inbox fails to sync, but contacts will sync. After fiddling with manage folders sent items will sync but junk mail wont. So at present i am able to sync contacts, and sent items, but not inbox or junk mail.
Tried thinning down both folders (Less than 50 messages each) but no dice. Any one else having difficulties with windows live and hotmail, or know of a fix for this issue?
I know the server isnt broken because i can sync sent items and contacts...
Trim them down some more. Same thing happened to me. I think Microstink changed server settings and won't synch a heavily loaded inbox. I have only 26 items in hotmail inbox now and it works fine.
I thought they took care of the heavily loaded inbox by only displaying last 50 msgs...
Any who, slimmed inbox to 21 messages, and still no sync "Failed to synchronize Inbox"
Surprisingly junk email did sync with only 5 messages... Ill slim down my inbox some more, bur will be upset if my inbox will only sync with 5 msgs.
It worked after slimming inbox to 4 msgs. whats the point.
Had 25 emails in my inbox and it brok'd again... Boo . Is there another way to sync hotmail besides going to mobile live via PIE, or using mobile live?
This is ridiculous, i would say its an issue with my build current build of Windows Live Mobile, but sent items and junk mail are syncing now... Its the inbox that wont sync. It seems to be very enigmatic.
Anyone having luck syncing hotmail/live inbox with other builds of Windows Live Mobile? If so what build are you using? What rom are you running?
Thanks in advance,
James
This happened all of a sudden for me... I don,t think it's a ROM issue but a server issue. Might be a good time to consider using Gmail. I don't have this issue with my Gmail account.
Not a bad idea .
Hotmail seems to be working ATM. I'm gonna have it do syncs every 15 min for the next day or so.
Opened a gMail account as well, nice that they have imap!
What's the maximum attachment limit for Hotmail on mobile?
It doesn't seem to bother with anything bigger than 2MB... how lame!
Kinda makes HSDPA pointless lol
I've always had problems with Windows live, first setup it syncs flawlessly then nothing but fails. Totally useless. Like you say whats the point in having to log in via PIE, clear your emails out, then re-sync. I'm absolutely amazed that Microlimp haven't sorted this out yet I mean come on its not like people receive less that 5 messages a day what with spam and whatnot.
Useless.
The only solution I think is to forward all your mails to a Gmail account, but im pretty sure that's not a free service, nothing in life usually is.
Live Mail won't download
I've been running into the same problem where my hotmail account won't download. The symptoms are that the email account works fine (access from a PC always works), then suddenly poof, my phone won't synchronize with the server anymore.
On the WindowsMobile website, this is a known problem with the email service and MSFT is trying to fix it, but it's still broken.
The workaround is to find the offending piece of email that is causing the logjam. Once it's been moved to a non-synchronizing folder or has been deleted, Live Mail downloads just fine again. The problem is finding the offending piece of email. For expediency, I just copy ALL my mail to another folder, just to get the downloading working again. I have not found the characteristics that cause the problem, but I do know it doesn't happen to simple text emails.
I've been having problems with this for the last month, very annoying.
AutoSync
So far so good, with auto syncs every 15 min. Hopefully it will last, or at least allow me to find out what mail is causing the sync to break... I didn't know that there are bugs in Windows Live, (or perhaps it !is! a feature to have sync break) maybe it should be degraded back to beta.
I have been having this problem for the last few days, thanks for the notice that it was due to an e-mail jamming it up.
It was my e-mail coming from skyfire, the one telling me to log in and dowload the beta.
I deleted it, and it is working just fine now.
Autosync
Autosync-ing every 15 min or so seems to do the trick, so far for me. Haven't had any issues since cleaning out my inbox and setting up auto sync.
* Damn, didnt realize that i get so much cr*p!

Help please? Nexus 1 Email troubles

Hello, I really need some help with some email problems here with my nexus 1 (att 3g vers).
It has NOT been rooted, and has android 2.2 installed (prefer to not root btw).
Anyway, the problem is in regard to the android EMAIL app (don't know it's name, but it's the icon of the envelope and yellow @ symbol in it).
I've set it up to handle my other email accounts (comcast and godaddy accounts) - not Gmail. Everything is setup finally and working fine...but for one problem...
once an email arrives, i get the notification...go to read it, BUT - then after reading it...it's then moved to the trash automatically (the trash in the email app that is, it's not removed from the server.
Driving me nuts - it's no longer in the inbox area of the email app, for each and every account). Each email just automatically disappears (goes to the trash) upon my reading it one time.
I can go to the trash folder and read, but this is ridiculous...shouldn't I be the one moving emails to the trash?
Can anyone suggest a fix here, or know of anything I can do to stop this?
I see no settings to change this...it's a serious bug.
Or...is there a better email app (one like this, as I do like the look and feel of this one built into android 2.2) that I should be using?
I downloaded K-9 email (but really hate it's look, feel and operation compared to this one).
Maybe there is something I'm not getting here though and need to change?
It's very strange that ea email would move to the trash upon 1st reading it.
thanks for any help here
also, i have tried searching this site for this problem with zero luck...
but i can't be the only one seeing this issue, right?
again: these accounts are my comcast and godaddy email accounts (not gmail, hotmail, etc).
thanks again
sorry man, I tried looking at my settings to see if theres anything I can suggest. Nada...
update to my Q:
Ok, doyeee
I think I know what's going on....
I was just setting comcast and godaddy accounts up and had the the email apps open on my PC at the same time while running tests.
When I did email tests, and having the PC email apps open for the same accounts...after they download to the PC is when they will go to the trash on the nexus email (not staying in INBOX on nexus when the PC email app has downloaded them).
This might be standard (I don't know as this is finally the first phone able to handle emails like this.
Hmm, i'd sure prefer it if all emails could remain in the inbox (or some other folder other than trash) as I can't hit "reply" once they're in the trash should I later want to reply to the same email with more info later on mobile.

HELP: Pop3 messages disappearing

Hello,
I’ve been using the phone for few days now and I’m having some problems with my e-mail. I have configured three e-mails accounts, 1 Gmail and two pop 3 mails.
The deal is that whenever I use the e-mail app I can check new e-mails, but I can’t see the old messages (the one I read before). Also, alter seeing the messages in the SGS the messages disappear from the phone AND from my e-mail server. I already checked the configuration and I have selected “Never” in the “Delete e-mail from the server” in the “Incoming server settings” of both accounts but it looks like as soon as the e-mail apps access my account it actually deletes the message from the server.
Does anyone know how to solve this?
Thanks
Do they disappear immediately?
Are you sure you don't check them elsewhere (standalone computer) where they ARE removed from the server?
Don't have that issue here, only once I check them on my home computer they are removed from the server and my phone.
I'm sure. I was traveling, and the only way to chck my e-mail was using the phone. When I got home I tried to download the messages in the outlook and no messages were downloaded. Than I tried to acess the messages using webmail and again I couldn't fine the messages. They just disappeared.
Tried again with the same results. I read the messages on the SGS and 10 seconds later the message disappears from the phone and from the server (I tried to read the messages using a Webmail page and there is no message in the inbox).
Looks like a Bug, but it's strange that I'm the only one that is experiencing this issue. I recall that I had a similar issue with my Archos, but I thought it was a problem with Android 1.6. It may be a issue with my e-mail account but it is just a simple pop 3 account. I see no reason why it would behave like that.
pop3 email vanishes
I am having the same type problem with my samsung vibrant.I set up a pop3 account using my cable account. I can send and receive mail but my mail vanishes from the inbox. It does stay on the server luckily. Nobody at tmobil or samsung has a solution except to use k9 but it happens on it also/ So they blame isp which makes no sense since it arrives. Very frustrating

[Q] Multiple email notifications?

So I'm getting multiple notifications for my Hotmail account. Basically, I'll get an email, read/delete it, then it shows back up in my inbox 20-30 minutes later (sometimes up to an hour), complete with a new notification. Also, possibly related, but it also doesn't really delete the emails from the account, so when I access the account on a computer, I have a ton of "unread" emails. Any way to get rid of the notifications and actually delete the messages from the account?
Anyone/anything?
What rom are u using ???
Root-Hack-Mod-Always™
CM6.1 currently, but it did the same thing when I was running DC 2.09.1, and when I moved to CM6. I don't remember if it did it when I was using the stock ROM, that was a long time ago.
yeah i have this too with live acct, same as hotmail. i read somewhere that hotmail/live don't have the same permissions as yahoo/gmail, and there is not a fix. i did get a little better results after deleting the acct and reinstalling it after i switched to 6.1.
I don't think they will delete off the hotmail server will they. I don't use hotmail personally, but my wife has issues with hers on an iPod Touch. We figured it out, and it was something in the settings online. I tried to get to to just switch to gmail exclusively, but nada as of yet. closest I have come is talking her into an Android when she is eligible for an upgrade from Sprint in Feb
Check your hotmail settings on the web possibly?

MANGO issues - post update

After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
janbulane said:
After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
Click to expand...
Click to collapse
It's true... I have the same problem. So much time to release Mango update and still have problems...
I updated to Mango and none of my email works right anymore. I have an Exchange account and 3 Hotmail accounts through WP7 (I used the m.hotmail.com setting for the 3 Hotmail accounts so everything on my WP7 is EAS.)
For Exchange it appears the conversation feature is the problem. When it is enabled I am unable to delete my email from the Exchange server using WP7 (if I am having a conversation, thus a thread - if it's a single email I can.) When the conversation feature is disabled, I am unable to delete email off the Exchange server using Outlook 2010 (I have to go to OWA or my Blackberry to get the email off the server.)
For my Hotmail accounts - I am unable to receive new incoming mail with the conversation feature enabled. So I obviously disabled it. I also have my Hotmail accounts as POP3 through Outlook 2010. For each POP3 account, Under Advanced Settings I have selected, "Remove from server when deleted from 'Deleted items'" selected. After the Mango update that no longer works for Hotmail or Yahoo (I used to have Yahoo through WP7 but recently took it off.) To remove from the server from your computer you now you have to log into Hotmail/Yahoo via the website and delete it. WP7 will delete it (only if you haven't already deleted it from Outlook, thus you can't delete email from Outlook anymore) - WP7 is now the main manager of my POP3 accounts which shouldn't be the case.
When I first updated to Mango I was unable to get WP7 to delete from the server for any of my POP3 accounts or Exchange. I uninstalled and reinstalled the accounts I could, but with WP7 you can't do that with the main Hotmail Account - which led me to a reset. After the reset nothing is better. I also deleted all my accounts from Outlook 2010 and added them again. Nothing. I have this on Microsoft's forum and found out that people who use the Hotmail Connector are not having the "delete from server issue" when using Outlook 2010. I don't need the Hotmail connector as I use Exchange (I don't need or want all my stuff on a bunch of servers.)
I haven't heard of anybody else experiencing this. I have a ticket open with my Hosted Exchange provider - I know the dude that will talk to me tomorrow... I am hoping he can help me with Exchange - but to tell you the truth how??? Everything is syncing fine - I can send/receive email and my contacts and calendar sync as well. It's just getting the email to delete from their server - I shouldn't have to pick between Outlook or WP7 - both should delete.
I have thrown everything at this I can think of... calling AT&T will do nothing because they are stupid. I have a Nokia N900 a Blackberry and multiple computers (I am kind of a tech fan) and having email that should be DELETED off the server keep showing up all over the place is just not working for me. I don't want to walk away from WP7, I really like it - but I have no idea how to fix this.
Any feedback would be greatly appreciated...
(Sorry my first post is this long drawn out diatribe of email sync dysfunction - but unfortunately that is my life right now. Hoping somebody can help lift me back into the light - where I used to be when my email synced to all my devices flawlessly... life before "Mango." )
Thanks for your patience....
Sandy
(I searched for Mango problems and landed here - but didn't realize that this is HTC - I have an LG Quantum. So sorry - my bad (Hanging my head in shame right now)...
bluetooth
Bluetooth doesnt connect to my car anymore... worked perfectly before mango now it just stays at "searching..." I cant get other bluetooth devices to pick up either.

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