[Q] Poor - Bad sound quality with bluetooth - Hero CDMA Q&A, Help & Troubleshooting

I just switched from a moment to the hero on our third line that our friend uses.
Had many problems with the moment. So far only one with the hero, but its a huge problem!
Sound quality when using bluetooth is from poor to bad. Caller on other end either cannt hear me or I cannt hear them. So far this is true with all 4 of my bluetooth headsets. These same headsets work with no problem on diffrent phones. So its not the headset.
Is there a known bluetooth issue on the hero? I searched the forums but cannt find anything. I know this could be a simply a bad refurb problem. However if there is a custom rom or some other way to fix this problem I would like to try that before having sprint send another phone out.
Does anyone have issuses with bluetooth on a stock hero?
Any fixes? Or custom rom / kernels that will fix this problem?

Related

Callers deafened by ringtone when I answer by Bluetooth

Anyone else got this issue and is there a new bluetooth stack or something to resolve it?
When I click the answer button on any bluetooth headset (currently using the iqua solar powered one), the sound is temporarily diverted to by mobile before the bluetooth properly picks up, and also during that slugging moment, any ringtone playing is diverted to the caller's earpiece (i.e. sent out by my mic).
One caller complained it had nearly deafened them.
Anyone able to help?
Having the same issue with my parrot bluetooth and my Tilt
Can someone purrlleeeease help with this issue? I am now scared to answer any calls, lest I get shouted at with, "GOD WHAT WAS THAT NOISE? IT NEARLY DEAFENED ME!"
You really haven't give a lot of info here.
I mean what Rom are you running, what BT hardware and reg tweaks do your use etc.
Info is required to be of any assistance.
Note my signature shows exactly what Rom(s) I'm currently using.
Many thanks. Here are my versions:
HTC TyTN II
ROM: 1.0 Sleuth
ROM date: 08/28/07
Radio version: 1.27.12.11
Protocol version: 22.45.88.07H
Essentially I think a new Bluetooth stack might solve it, but I really wish to avoid losing all data by flashing a new ROM altogether.
A new Bluetooth stack on its own would be wonderful... or a way to restore my data back to a newer ROM. Would Sprite Backup do that if I use Sleuth's WM6.1 ROM?
CJSnet said:
Would Sprite Backup do that if I use Sleuth's WM6.1 ROM?
Click to expand...
Click to collapse
I know the commercial version is supposed to support "Rom Upgrade" support but I'm not sure if that is in the version that is floating around the forums.
What you can do though is make a backup prior to upgrading.
Then upgrade to test if the problem is fixed in one of WM6.1 roms.
Then downgrade and restore your back-up.
Now you will know if there is even a point to expending the effort of trying to extract the BT Stack.
Don't take offense at this next statement but if you put forth that effort it might endear someone more skilled to your cause as you've provided a "Proof of Concept" so to speak.
Okay I have just upgraded to Sleuth's v3 (WM6.1). Sadly the bluetooth issue remains, despite the new Radio version.
If someone calls, and I answer using the bluetooth headset, for 1 second their audio is output to the speaker of the Kaiser. I believe it is during that second that they also hear the end of the ring tone, which is what deafens them.
An unsatisfactory workaround is to use a quite ringtone or vibrate only, but that is hardly ideal. If anyone knows of any other solution or a bluetooth stack that is a bit snappier when answering via headset, it would be great appreciated
CJSnet said:
Okay I have just upgraded to Sleuth's v3 (WM6.1). Sadly the bluetooth issue remains, despite the new Radio version.
If someone calls, and I answer using the bluetooth headset, for 1 second their audio is output to the speaker of the Kaiser. I believe it is during that second that they also hear the end of the ring tone, which is what deafens them.
An unsatisfactory workaround is to use a quite ringtone or vibrate only, but that is hardly ideal. If anyone knows of any other solution or a bluetooth stack that is a bit snappier when answering via headset, it would be great appreciated
Click to expand...
Click to collapse
Same issue here with the same new ROM.
I'm having the same problem. When I push the button on my BT HF it gives a horrible noise to the caller at the other end for a second. In my case I doubt it is ring tone, it doesn't sound anythin like the tone I'm using, it's just like loud crackling or smth.
I can't give you any version numbers cause by TyTN II is sent off to warranty (3rd time already). This time it stopped accepting and making calls while showing 3G symbol. Previously I had band selection on auto and had no problems. Now even after hard reset no calls could be made so off it went again. The first two faults where the speaker and the "Fn" light.
I am having the same problem, the handet is at HTC's repair facility for this and a few nagging issues. I will report what they find.
Mine isn't so much the ringtone it just sounds like a loud static sound. I thought it was the headset but I tried it with 3 different headsets and the Bluethooth in my car and they all have the same problem.
Got my phone back today and I can't say I'm impressed with HTC. First they requested that I send it in the original box then must have thrown it out and sent it in some crap box without enough padding. They didn't even send a note or invoice saying what had been done, which was nothing.
They claim they couldn't find anything wrong and when I called support the guy thought it a joke.
Needless to say it is still deafening and I am pissed.
Same Issue Here... It is almost as if there is a dely in cutting off the WAV/WMA file. Bluetooth Picks up and and both parties get the end of the ring tone.
Had the issued with the origional AT&T rom
Have the issue with Slueth 3.0 and Alex 5.2
If anyone finds a fix please let me know...
I am using PhoneAlarm - Don't know if that is related.
I've had the same complaints from some of my callers, and try to answer between rings as much as possible. The complaints have gone way down. Of course, we shouldn't have to jump thru hoops to answer our phones!
Does anyone have contact info to point HTC to this worrying thread? We need a patch release ASAP. A phone that can't answer calls properly? Yikes.
No issues with my BlueAnt Z9. Have you guys tried different headsets?
I think you may have just been lucky. It is uncommon to A) answer during the ringtone, and B) have the caller complain about the loud noise.
It happens on my Bluetooth earpiece, and Nokia car kit, and JVC car kit. So, it is for HTC to resolve.
I've tried three headsets and it happens on all of them. It happens even when I have the phone on vibrate.
I spent an hour on the phone with HTC support and they are awful, even after telling her that it happens on three different headsets she says that is sounds like a headset issue not an issue with the phone.
When I explained for the third time that I would agree if it happend with one headset but since it happens with all of the headsets it would support my arguement that it is an issue with the phone.
It was like talking to a wall. I wish I had an alternitive to HTC at this point, I love their design and have never had a problem with any of their other phones but this their lack of support is amazing.
I think its with all HTC phones. Happened with my Dash - Wing and now Tilt.
But I've never had anyone complain about hearing music on their end...I can just hear it on my headset for about 1 sec. I've also had my SMS tone play wile on a call and also my VM tone play while on a call and I've asked them if they heard that and they said no.
I also only use noise cancelling headsets.
VooDoo1 said:
I think its with all HTC phones. Happened with my Dash - Wing and now Tilt.
But I've never had anyone complain about hearing music on their end...I can just hear it on my headset for about 1 sec. I've also had my SMS tone play wile on a call and also my VM tone play while on a call and I've asked them if they heard that and they said no.
I also only use noise cancelling headsets.
Click to expand...
Click to collapse
I've never had a problem with any other handset, I've had a Qtek 9100, MDA, O2 Exec, Wing and a Dash.... crap I spent a lot on phones. The only one I've had problems with is the TyTNII.
Same problem here. And sometimes the speaker will very briefly go into speaker mode as I answer! Not good.

blueant x5i stereo headset mp3 playback problems

hello again everyone!!!
i just got a set of blueant x5i stereo bluetooth headphones yesterday... they look cool and feel cool... call quality is great...
but the mp3 sound through my tmobile wing is HORRIBLE!!! i tried the headphones on my co-worker's t-mobile dash and they sound awesome... i can't figure out why they sound so muddy and crackly on my phone... is there a setting somewhere that i am missing??? perhaps a firmware upgrade for my phone that would solve this issue???
any help or insight would be greatly appreciated...
thanks in advance,
bennie
How does playback sound through the included (if any headset) or through the loud speaker? If it sounds good (normal) through those then its most likely a blue tooth problem. When you sync it up are you around anything that could possibly interfere with it during the sync process? There have been a few times when I am making a call (rare) but it wont get a good connection and everything will sound like I am under water or worse. (more with my old phone having a crappy radio)
If you have sync'd the two a fair ammount of times and its always the same sounding quality might look on the T-Moble Wings forum (this is the HTC s730) and see if other users have had the same problem. I wouldnt see it having a bad HTC driver, but it might not be very compatable with that headset?
its hard to judge sound the the loud speaker... it sounds bad no matter what...
when hard wired through the headphones that came with the unit, the mp3 playback is fine... its not crackly like this headset is... i tried resyncing a few times as far away from everything as i could so there would be no interference... i never sync my music files though bluetooth so i know that the files aren't getting corrupted... they are going through usb...
i think it has something to do with the phone...
Double check the compatability on the headset, if it plays fine through the USB headphones, and the headset sounds perfectly fine on another phone...
What version is the heatset? blue tooth 2 or whatever the newer version is? I know the phone supports it but something else might have changed? Just something to look into.
Aside from a firmware flash or some software bug I cant think of anything else If the compatability show's up that it should work might try calling HTC's support line?
i contacted blueant before purchase and they assured me the headset is compatible... also tmobile claims that its compatible as well... they even have tmobile packaed oem boxes for this particular headset... the hardware protocols also line up... technically, everything should work!!!
i already contacted htc with regards to this issue... this was their reply:
Thank you for your inquiry in regards to Bluetooth headset stereo issue.
Ben, I know how important it is for you to have the bluetooth headset working properly, Unfortunately there is no updates or patch available for the T-mobile wing to fix the issue, although T-mobile might have a ROM upgrade. The reason why the T-mobile dash had no issues with the headset is because it has different drivers for bluetooth support. Look into possibly upgrading the device rom to try and resolve the issue, otherwise you'll need to purchase another headset which is compatible with the device.
i looked into updating the rom and it appears that i have the newest version: 4.10.531.3 WWE from march 15th 07... i wasnt' able to find anything newer... does someone else know of a newer version for the hera110???
Hmm, might be something in T-Mobiles software that is nerfing your set... Not sure of what though...

bluetooth issues with roms

Hey all,
I have a G1 rooted and ive been having troubles with my bluetooth headsets.
The headset connects to the phone but if any call comes in or if i make a call i cannot hear anything through the headset. This happens to all headsets I have tried.
I have tried almost every rom and it is the same for them all.
Has anyone heard of this? or has anything other ideas i can try?
this is not a dev issue. this is a settings or compatibility issue with your bt headset. NO hero roms have bluetooth on dream devices.
moved to Q & A
Sorry for posting in the wrong section but .. no one can help or have any ideas?
all headsets do the same thing and for all roms
And jaaronmoody.. what do you mean "NO hero roms have bluetooth on dream devices."
Wyvernskeep said:
And jaaronmoody.. what do you mean "NO hero roms have bluetooth on dream devices."
Click to expand...
Click to collapse
He means the Hero ROMs for the G1 do not have bluetooth.
But you connect, just no sound? Can the other side hear you?
no no one can hear me and i cannot hear them - its really strange
it seems like the headset is trying to connect but its just silence .. then after i have to restart the phone to use it normally
Did bluetooth work on your phone before you started customizing/modding it?

[Q] Headphones mic fix?

hey i just got an incredible s and using it on ARHD 1.1.1 rom... I can't get my iphone headphones (with the volume controls) to work with the phone...
I have used these headphones on SGS with cm7.... so cant figure out why they wont work with IS...
the headphones buttons work... but no voice from mic... any fix for this? i love these headphones compared to others ... so need this to work!!!
thanks
... no one else has this issue ...?
danial.aw said:
... no one else has this issue ...?
Click to expand...
Click to collapse
same problem - and still no fix to date...
Same.. it sucks, couldnt find a fix so far
Does yor problem with iphone headphone's mic or with any headphone's mic?
NikkyNine said:
Does yor problem with iphone headphone's mic or with any headphone's mic?
Click to expand...
Click to collapse
any that we have tried so far...
NikkyNine said:
Does yor problem with iphone headphone's mic or with any headphone's mic?
Click to expand...
Click to collapse
I bought the beats headphones with mic, the mic work with Iphone but it dosn't with IS.
Any suggestion how to fix that.
------delete----
ok so apparently for me even the htc headset that came with my phone doesnt seem to want to work :S...
is this true for everyone or is my htc IS just messed up?
I used it in miui, arhd and virtuous.... is it possible that there is a hardware issue in the phone :S? any way to check?.... the mic symbol does show up on the phone though just no voice goes through?
this is a bell/virgin IS with S-off, and eng boot...
any reply back will be really helpful cuz im about to chuck my phone against the wall
... the handsfree build.prop change (from development section) works somewhat that i can hear myself talking on mic.... but no voice is going through to the other end :S....
danial.aw said:
ok so apparently for me even the htc headset that came with my phone doesnt seem to want to work :S...
is this true for everyone or is my htc IS just messed up?
I used it in miui, arhd and virtuous.... is it possible that there is a hardware issue in the phone :S? any way to check?.... the mic symbol does show up on the phone though just no voice goes through?
this is a bell/virgin IS with S-off, and eng boot...
any reply back will be really helpful cuz im about to chuck my phone against the wall
... the handsfree build.prop change (from development section) works somewhat that i can hear myself talking on mic.... but no voice is going through to the other end :S....
Click to expand...
Click to collapse
You are not alone - have same problem and have tried multiple rom images.
thats sad.... kills the device for me nicely that a simple thing like that has a bug
Handsfree was working well with htc stock rom. It wont work on cyanogen and miui roms.
doesnt seem to want to work for me with any custom rom :S... oh well
I too have the same problem. It's a bit disappointing but overall phone is great with custom roms.
mmmm do u people (whomever) has the issue... mind telling exactly what phones u have and what carriers and stuff.... this has to be a software issue somewhere cuz it was working on stock roms...
My headset ( htc ) worked without a problem on the ORIGINAL stock rom aka. 2.2 ( or was it 2.1 ) when i updated to the OFFICIAL 2.3 rom via the built-in upgrade now feature in the phone it stopped working, so in my experience it seems to be a 2.3 problem or smthing
so it seems as if a drivers problem in gingerbread for us :S... everyones from a different country...
unless somehow the manufacturing is not as solid as i thought...
- so i seem to have gotten my htc headset working with virtuous 1.29.... I had to flash another kernel (unity v3 in my case) ... and the headset started working, has a little echoish sound ... but better than nothing
I have the same issue here : IS with Orange France
So problem started with stock rom. HTC headphone ok, iphone headphones ok, then i bought sennheiser CX880i and then i mic was not properly detected and never able to get a sound out of it.
Had the same issue with custom rom later on : Virtuous unity. So i buy another brand of headphones with mic today : Klipsch S4i ... same issue with custom rom virtous unity 1.31.
will try other kernel to see if its the same...
it is worse with this kernel as now my iphone mic is no longer recognised...

[Q] Microphone problems

Hi folks, I had a search but didn't find anything conclusive.
Had my Nexus One for a few months now and although it isn't my main phone I am having some issues with the microphone when I do use it.
It seems to sometimes not work and others it does. However, if I put it on loudspeaker it works all the time. From what I have gathered, there are 2 microphones that get used on the one so I could be having an issue with one not working?
Also when it does work, it is very quiet or soft.
Does anyone know if I need a new microphone or if there is a fix I can do without buying a new part. If a new part is needed, does anyone know somewhere on the web where I can buy one?
Thanks,
Fraser

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