Nexus One Repair - Nexus One Q&A, Help & Troubleshooting

Quick question my poor nexus lost a battle vs 3 flights of stairs. The screen shattered and of course asurion offered me a freaking my touch as a replacement. My question is has anyone had their N1 screen by HTC and also do they do housing replacements. I want to get it repaired i just dont see any other phone giving me the joy my rooted nexus has. Maybe the G2 but I really just want my nexus back. thanks guys

You can do it yourself. Just take patience and about 1 to 2 hours of time.

Check with Asurion, but I'm almost positive that if you buy the N1 yourself, as a developer, and submit the receipt to Asurion, they will reimburse you less the $130 deductible. They probably won't reimburse for the $25 developer fee either, so it'll cost you a total of $155 for a new Nexus One.

I have been waiting a month with HTC regarding my nexus one. Every time i call they say they gonna expedite it but they been saying that a month now. im out of options. I damaged housing i fell with it in my pocket . im have them send it back and sell it on craigslist and use money to buy a new/used one which sucks but i love the phone.

Related

Anybody Else Buy Their HTC One at Best Buy?

I am extremely happy I got the phone yesterday after pre-ordering on the 5th, but Best Buy really left a sour taste in my mouth. First off, they did not recognize my entry in their "Phone Freedom" program which offered a $50 gift card if you bought a phone through them within the year. The stupid thing is, they said that they couldn't find my email address in the system, yet I only started getting emails about their specials after I signed up for that promotion. That made me pretty unhappy. I even signed up twice for the promotion a few days apart since I thought it was so strange that I didn't get a confirmation email the first time. After I didn't get it the second time, I just assumed that they weren't sending out confirmations (Strange, but I didn't think it just wouldn't work twice in a row).
The next thing was that it is plastered all over the walls in the mobile section of their store that they price match and have a low-price guarantee; yet they only price match phones that are purchased off contract. That might be common place on this forum with phone fanatics, but out in the real world (in the US at least) most phones are purchased with a contract. Saying that they price match "any deal" and then ruling out 90%(Edit: I guess I was a little optimistic, 66%) of phone purchases doesn't really seem like fair advertising to me.
Has anyone else purchased their One at Best Buy? Did you get your gift card if you signed up for the Phone Freedom program? The cashier said that it was a very common problem, and that it only really worked if you went in store to sign up, and that the online entry didn't really work.
I love the phone. I can not believe how much better it feels compared to my aging E4GT, but I wish I had a better purchasing experience.
When I signed up online for the "phone freedom", I did get a confirmation email and I made sure to save it. When I upgraded my phone last year, I also made sure to take a hard copy of the email with me just in case. Good thing too because their system was down and the only way they were willing to give me that discount was if I could show them the confirmation email (which I did). After that, the manager adjusted the price by $50. When I upgrade to the HTC One (as soon as the black version is available), I am definitely going to be sure to take a copy of the new confirmation email I got from BB when I signed up again earlier this year.
The price match policy actually really just depends on particular stores and what policies they know and abide by.
Best Buy's policy most recently changed on 3/3/2013 to exclude contract mobile from price matches. However some stores will still recognize and offer price matches to brick and mortar stores for contract phones, which was their old policy. Unfortunately, I was unable to find a brick and mortar store that had a price less than $199.99 when I went to my local BB.
Sent from my HTCONE using xda app-developers app
I bought mine through best buy and got my $50 off for the phone freedom, and had a good overall experience. Sorry you had troubles though.
Sent from my HTC One using xda premium
yes i got mine no issue pre ordered the 6th i love the phone
I did the pre order there and I also got my confirmation for the $50 gift card from the freedom program, Also I did my research where to order the phone and I knew they changed the price match policies to be able to match online retailers but excludes on contract cell phones. I guess they did because amazon prices their smartphones dirty cheap after a few months(With a new line).
I know its a little off topic but does anyone know if Best Buy's Black Tie program is any good? I'm pretty sure they tried to make you buy it if you bought the phone. When I bought my iPhone they made it seem that I could destroy the thing and get a new one free of charge for only $10 a month. I'm thinking of getting insurance for my One when I get it because I don't want to get a case and hide its premium feel. I heard it doesn't hold up against scratches and drops too well :c?
demo27vol1 said:
I know its a little off topic but does anyone know if Best Buy's Black Tie program is any good? I'm pretty sure they tried to make you buy it if you bought the phone. When I bought my iPhone they made it seem that I could destroy the thing and get a new one free of charge for only $10 a month. I'm thinking of getting insurance for my One when I get it because I don't want to get a case and hide its premium feel. I heard it doesn't hold up against scratches and drops too well :c?
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I brought their insurance for my daughter's Note II back in november and I got it for my One, is cheaper if you buy the 2 years in advance $169 vs $240($10 * 24 months) + taxes. So far the only claim I have done is for the Note's charger, my daughter somehow pulled the plastic tubing that covers the charging cable close to the USB plug, We went to best buy and they order me an new whole charger( charger box+ cable) and they let me keep the charger box. I read the fine print and it covers damage accessories(included with phone) for 1 time replacement. The only thing that doesn't cover is if the phone is lost or stolen with $0 deductible.
Also if you decide to get the black tie insurance as a bonus, when is time to upgrade to a new phone they have trade-in plus, They will give you 100% the value of your phone at the time of trade-in plus a $50 gift card.
I do indeed have best buys insurance and am very happy with it. I got it with my Galaxy S2 and a month after I got the phone I dropped it on concrete and cracked the screen all up.
I went to best buy and told them what happened. They said they had to send it off and offered me a temp rental phone to hold me over ($50 charge that they refund when you return it undamaged). I took the rental and like a week later I went back and they said the damage to the casing was too bad (it was scraped up on the side badly) and it was unrepairable so they gave me a new phone.
I gave them back the rental, got my $50 back, and went home with a new phone. Very good experience, and so far it was my only claim.
Sent from my HTC One using xda premium
Glad all of you had such a good experience and that it was just me who had it rough. For those of you who got the Phone Freedom offer, did you receive a confirmation email at the time you signed up, and did you sign up online or in a store?
Sent from my HTCONE using Tapatalk 2
cntchds said:
Glad all of you had such a good experience and that it was just me who had it rough. For those of you who got the Phone Freedom offer, did you receive a confirmation email at the time you signed up, and did you sign up online or in a store?
Sent from my HTCONE using Tapatalk 2
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I used my Phone Freedom offer back in November. I did receive a confirmation email and the signup was done online.
cntchds said:
I am extremely happy I got the phone yesterday after pre-ordering on the 5th, but Best Buy really left a sour taste in my mouth. First off, they did not recognize my entry in their "Phone Freedom" program which offered a $50 gift card if you bought a phone through them within the year. The stupid thing is, they said that they couldn't find my email address in the system, yet I only started getting emails about their specials after I signed up for that promotion. That made me pretty unhappy. I even signed up twice for the promotion a few days apart since I thought it was so strange that I didn't get a confirmation email the first time. After I didn't get it the second time, I just assumed that they weren't sending out confirmations (Strange, but I didn't think it just wouldn't work twice in a row).
The next thing was that it is plastered all over the walls in the mobile section of their store that they price match and have a low-price guarantee; yet they only price match phones that are purchased off contract. That might be common place on this forum with phone fanatics, but out in the real world (in the US at least) most phones are purchased with a contract. Saying that they price match "any deal" and then ruling out 90%(Edit: I guess I was a little optimistic, 66%) of phone purchases doesn't really seem like fair advertising to me.
Has anyone else purchased their One at Best Buy? Did you get your gift card if you signed up for the Phone Freedom program? The cashier said that it was a very common problem, and that it only really worked if you went in store to sign up, and that the online entry didn't really work.
I love the phone. I can not believe how much better it feels compared to my aging E4GT, but I wish I had a better purchasing experience.
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They screwed me out of mine also because they claimed I used the wrong area code when I registered. I *****ed but to know avail, I'm going to call corporate on Monday.
Even if by some chance I did , they should honor it. I love the phone also.
To the other posters I bought my insurance for $90 from SquareTrade. It typically costs about about $40 more but I get coupons all the time for being a customer. It covers all defects and drops and spills.
Only have a $100 deductible but that's ok.
Sent from my HTC ONE using xda premium.
The did not find my freedom $50 either. They called someone and they emailed me a $50 giftcard. The put the free zagg on (fo free) as we waited. (I'm ready to take it off, as it sucks IMO) then she tried to sell me on a case. I already had a cruzerlite with me. She left the case on the counter. She put my phone and zagg case in on top of it. As she bagged everything she grabbed the case too. It took over an hour to get it all set up but I got the phone and some freebies.
Sent from my HTCONE using Tapatalk 2
I ended up calling corporate yesterday, and they were saying I may have signed up in the wrong place... I followed their email in February for the promotion. Anyway, the guy said he was trying to figure something out right before the line was disconnected. Bah. I'll just call back tomorrow. I will say, the customer service people were extremely nice.
Sent from my HTCONE using Tapatalk 2
Bought two from Best Buy had great experience. Only thing was they were unaware of free screensaver's and had to go back.
Posted this Friday.
First at Sprint Store this morning I purchased 3 accessories and got half price (they looked at me weird because I didn't have phones yet). Then at Best Buy I traded one of my htc evo LTE got a hundred dollars for it, the other goes to my daughter. Plus I am sending two htc EVO Design's back for a hundred dollars a piece from the preregister I did with HTC. Also was able to do buy out through Sprint at $150 which is half the price they originally wanted so I upgraded both lines, instead of just one and paying outright price for other. Then to top it all off Best Buy gave me two extra gift cards $50 each to price match Radio Shack preorder (play store gift cards) even though they weren't supposed to!
Sent from my HTCONE using xda premium
I went to Best Buy on Friday to pre-order both the HTC One and a GS4 (not knowing the One came out that day). The pre order process was easy going and the lady that helped my wife and I was very pleasant. We left an about an hour later got a call that the HTC One had arrived and was ready for us to pick it up. I went back to pick it up and after waiting about 10 mins for the other customers to finish was given great service in my opinion. There were no issues with anything and didnt even have an issue with the e-mail promo some of you did. I also got a Zagg HD screen protector and Pt Case for it and love them both. Also very excited to use the warranty on the Zagg. I also did switch over to the Best Buy insurance since I had to replace my GS3 through insurance not to long ago due to a crack and wasn't to happy about the 150 deductible. I have heard good things about Best Buy's insurance so I hope if I use it, it goes well.
So overall my experience was good and will be going back to Best Buy to buy my phone from now on. Also excited to see what i get for the HTC One in two years since they will give me %100 of the worth plus $50. Sorry to hear about some of yours bad luck but hope all goes well again when I pick up my GS4 this Friday.
Best buy freaking sucks man. I bought a Zagg and then paid for them to install it. 6 tries later and all seems well. Until I get to the car and realize theres 5 spots because of the fuzzies rubbing off of the cleaning cloth. Oh. Its 7pm and we're closing sir. Please come back tomorrow. Not to mention 3 of the 6 Zaggs they used, they tried to charge me for.
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[Q] Best Warranty Option

After looking around and trying to find a good warranty option the best I could find I think is from square trade. However, I was wondering if anyone had any more in depth experience. With all the issues about devices bricking and what not I started looking around. I really can't afford another $600 device but $100 for a warranty isn't such a big deal. Any advice?
I agree. Seeing as how the phone's parts are barely user replaceable, I definitely needed an insurance plan. So I did some looking around, and found that the Geek Squad protection from Best Buy worked the best for me.
Best Buy (Geek Squad) - $169.99 up-front for two years OR $9.99 per month (if the device nees to gets replaced, the $169.99 plan has to be renewed/you pay another $169.99)
Sprint TEP - $11 per month, $150 deductible. Premium is $9 per month
SquareTrade - $125 for two years (less if you find coupon, $99 deductible
patel4prez said:
I agree. Seeing as how the phone's parts are barely user replaceable, I definitely needed an insurance plan. So I did some looking around, and found that the Geek Squad protection from Best Buy worked the best for me.
Best Buy (Geek Squad) - $169.99 up-front for two years OR $9.99 per month (if the device nees to gets replaced, the $169.99 plan has to be renewed/you pay another $169.99)
Sprint TEP - $11 per month, $150 deductible. Premium is $9 per month
SquareTrade - $125 for two years (less if you find coupon, $99 deductible
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You can also pick up a squaretrade warranty on amazon for 99 bucks with the 99 deductible. Plus all my experiences with geeksquad has been pretty bad based on my Xbox problems
I had my One for a couple months and no insurance. Can I still pick up an insurance plan through sprint or geek squad with my 60+ days old phone??
No issues with phone, just regret no plan purchase since i love this phone so much.
Best buy still make you wait weeks for a replacement refurbished?
naturecannon said:
I had my One for a couple months and no insurance. Can I still pick up an insurance plan through sprint or geek squad with my 60+ days old phone??
No issues with phone, just regret no plan purchase since i love this phone so much.
Best buy still make you wait weeks for a replacement refurbished?
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If Best Buy has refurbished in stock it is supposed to be there within like 3 days. I got my new phone on July 2nd and it had a horrible accident on July 5th (fell as I slammed the car door and bent in half and still worked). Went to best buy and they ordered a replacement which being so new was not in stock. Said they would attempt to get a replacement for 14 days and if they couldn't I would get a brand new one from the store. They called me on the 17th (12 days) to let me know that a new store replacement was approved. You can also get a loaner from them while waiting for a refundable deposit.
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Beware AT&T Insurance on Nexus 5

So like most in this forum, I bought my Nexus 5 directly from the Google Play Store. I chose AT&T as my carrier. When I signed up for the account at the AT&T store, I got the phone insurance to cover me when I inevitably crack the screen or my 3 year old drops the phone into the bath tub. I asked them when I activated the phone if the AT&T insurance covered the phone for replacement even though I did not buy it from them. "Of course!" the salesperson said. Bought the phone at the end of October.
Sure enough, last night my buddy bumped the phone out of my hand, and it dropped about 4 feet to a stone floor face first. Cracked!!! It pained me to see my new phone with a full screen length crack, but I breathed a small sigh of relief knowing I had bought the insurance for just this circumstance. I called AT&T this morning to ask about the claim process and the customer service guy told me he was not sure it was covered because, "The Nexus 5 is not a phone we carry." He advised me to call Asurion Mobile, the AT&T insurance carrier and ask them. When I called Asurion, they confirmed what the AT&T guy said. AT&T does not carry the Nexus 5 and therefore cannot replace one as part of a claim. Instead they said that they would replace the phone with "an equivalent".
I know others probably like those other carriers, but AT&T in Baltimore really does offer way better coverage than those others, even Verizon. Because of this, I would like to stay with AT&T.
I did not talk with Asurion any further, but this presents those of us who bought the phone unlocked and out of contract precisely to avoid the carrier capture relationship with a conundrum on AT&T. The insurance will cover you having a phone on AT&T, just not the one that we all really want. Interestingly T-Mobile and Sprint DO carry the Nexus 5. Am curious if anyone on those carriers has made an insurance claim and they gave you another Nexus 5? And further, if they did, was it unlocked or locked?
Reading another forum, I noted that my credit card my offer purchase protection given that I am (barely) still inside of 90 days. Will be investigating that possibility next.
Phone insurance is really a scam for such a low priced phone as the N5. Self insure and save the $$$
digiblur said:
Phone insurance is really a scam for such a low priced phone as the N5. Self insure and save the $$$
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Click to collapse
The $150 deductible for Asurion is ridiculous anyway. We just bought a pair of Nexus 5's from T-Mobile, but are holding off on insurance for now. I see Square Trade has insurance for $8 a month, with a $75 deductible -- my wife is a bit careless with the drops, so I was considering them for her phone.
Curious as to what they consider an equivalent. Possibly they replace the phone then you sell it to buy yourself another N5.
Sent from my Nexus 5 using Tapatalk
does any company do this? i dont get why the OP thought this would work. i get it that the customer service guy gave him the wrong information, but why did the OP expect this enough to even ask them in the first place?
@charmcitybryan - since ATT doesn't carry the Nexus 5, it makes sense that they can't replace your phone with the same one. You could do what @sprof suggested - and get the replacement they offer, and sell it and buy a N5 then.
Depending on when you bought your phone, and whether you used a credit card with accident protection, you may be covered by your credit card (check with your credit card if you used a credit card for the purchase)
If a carrier did somehow replace the N5, it will be unlocked (even if they somehow figured out a way to lock it - which they won't, unlocking it is as easy as flashing the stock image from Google).
dfin13 said:
The $150 deductible for Asurion is ridiculous anyway. We just bought a pair of Nexus 5's from T-Mobile, but are holding off on insurance for now. I see Square Trade has insurance for $8 a month, with a $75 deductible -- my wife is a bit careless with the drops, so I was considering them for her phone.
Click to expand...
Click to collapse
Well...that $8 a month might not sound like a month, but consider this...
Let's say she has the phone for a year. Month 12, she breaks it. Boom, in theory you pay $75 and you get a new phone. You can't ignore the $96 you've also already paid. And then you have the situation of having the insurance, but for some reason they don't decide to honor the claim. (let's ignore that for the sake of argument though)
Even if you break it on month 1, you're paying $83.
Assuming you have the 32G version...does the ratio of that $83 vs. the replacement cost of the phone REALLY make mathematical sense to you factoring in the odds of her breaking the phone?
It almost never does. Just saying!
Also...here's the best part....Take the price of this phone, and compare it to the price of other comparable phones. It's seriously about half as much as them, if you are considering the TRUE cost, ie: no contract price.
Take that extra $350 or so and save it. If you get your phone stolen or you throw it at someone in a fit of drunken rage...you can buy a new phone.
If that doesn't happen...You still have that $350!
Went from a Note 3 returned it to buy Nexus 5, cancelled my insurance because I knew AT&T would not carry it. Call Google get an RMA they should be able to replace it since we have a 1yr warranty.
Knight-Rider said:
Went from a Note 3 returned it to buy Nexus 5, cancelled my insurance because I knew AT&T would not carry it. Call Google get an RMA they should be able to replace it since we have a 1yr warranty.
Click to expand...
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Umm warranty doesn't cover smashed screens
shotta35 said:
Umm warranty doesn't cover smashed screens
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Oh ok wasn't aware that Google didn't cover smashed screens good to know lol.
I'm shocked they even offered to replace it with an equal valued device. Not to sound hard to the op but I figured it would go without saying that a device not sold by Att wouldn't be covered through their insurance. Take the replacement and sell it for another n5.
Sent from my Nexus 5 using XDA Premium 4 mobile app
The nexus 5 is so easy to service yourself that it doesn't really need insurance.
Sent from my Nexus 5 using Tapatalk
I would be happy. Take what they give you, assuming its another high end phone, and sell it.
I'm just curious what equal value phone the OP will get. Nothing is really equal when it comes to specs with that price. Moto x costs more but lower in specs. I just hope that OP will get something that's equal in specs not in costs.
Sent from my Nexus 5 using xda app-developers app
Op let us know what they give you. I'm thinking the LG G2 and if they do that's not so bad is it?
Sent from my Nexus 5 using Tapatalk
FuMMoD said:
Op let us know what they give you. I'm thinking the LG G2 and if they do that's not so bad is it?
Sent from my Nexus 5 using Tapatalk
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Only if it's unlocked like the nexus 5 would that be acceptable to me.
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i always have had insurance on all my phones.. im with sprint.. i ended up sellimg my gs4.. and got the N5 from the play store.. when i tried to get insurance on my N5 they said i cant bec ause i got my N5 from the play store.. sprint dont carry the 32 gig.. so now i have no insurence which sux.. but it is what it is
Update on OP
FuMMoD said:
Op let us know what they give you. I'm thinking the LG G2 and if they do that's not so bad is it?
Sent from my Nexus 5 using Tapatalk
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This is exactly why I love these forums! Great idea on getting the replacement and then selling to get another N5. Will definitely now start a claim to see what equivalent phone they will provide. Like another post said, I hope they provide equivalent specs, not equivalent cost given what a great value our phone is.
On the posts questioning why I thought AT&T would replace the phone in the first place, it's a fair question. I honestly have never used phone insurance before. My first mistake was believing the salesperson. Bummer, but that's life. I knew at the time that AT&T did not carry the phone, but was guessing the business model of the insurance would be as fine with providing cash so I could just get a replacement as they would providing a replacement phone. Always read the fine print and all that I guess. Another good option is just sending the phone in to LG for a screen replacement. I have read in other threads that may actually cost less than the deductible to replace the whole thing.
On the economics of cell phone insurance vs. self insuring given the cost, I found this article on Lifehacker that does a nice summary of the plans that are out there. Do a quick google search for it.
I think the argument that the high cost does not justify the benefit is particularly interesting now that many of us have the phone out of 2 year contracts and paid a low price for a great product. Aren't we all likely to jump at the next Nexus that comes out in a year? If so, as time approaches the next release, the value of replacing the phone we have goes down significantly.
In fact, given this, it would seem only to make sense to get phone insurance (if one wanted it) that provides a cash payout of the purchase price of the phone. Because the price of our phone is less, the premium would be lower and possibly a better cost benefit equation.
Equivalent phone to me would be a 5", snapdragon 800, 1080p display, lte and unlocked.
Sent from my Nexus 5 using Tapatalk
FuMMoD said:
Op let us know what they give you. I'm thinking the LG G2 and if they do that's not so bad is it?
Sent from my Nexus 5 using Tapatalk
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i gotta agree here

Phone insurance

I generally don't get insurance for my nexus devices because of the low cost, however this year is different and was wondering what peoples thoughts on insurance and possible recommendations are?
Alaris said:
I generally don't get insurance for my nexus devices because of the low cost, however this year is different and was wondering what peoples thoughts on insurance and possible recommendations are?
Click to expand...
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I have been using Square Trade for 3-4 years and have been very happy. Always cheaper and copay is less than what carriers offer. Only downside is you have to send them the phone for repair. They promise 24 hour turnaround or resolution. Meaning , with shipping it usually takes 5-7 days to get phone back, so you have to have an old phone to activate in the interim.
First time I used it was on my wife's week old Evo 3D she dropped and cracked the screen. The phone had just been released, so they couldn't get the repair parts needed and dropped the full off contract price of the phone (if I remember it was either $599 or $699) into my Paypal account the day after calling to tell me they couldn't fix it. They are easy to deal with and highly rated by Consumer Reports. I will have it on my Nexus 6 the day I get it. They will also refund the unused portion of my current warranty that I have on my Nexus 5.
beefydoc said:
I have been using Square Trade for 3-4 years and have been very happy. Always cheaper and copay is less than what carriers offer. Only downside is you have to send them the phone for repair. They promise 24 hour turnaround or resolution. Meaning , with shipping it usually takes 5-7 days to get phone back, so you have to have an old phone to activate in the interim.
First time I used it was on my wife's week old Evo 3D she dropped and cracked the screen. The phone had just been released, so they couldn't get the repair parts needed and dropped the full off contract price of the phone (if I remember it was either $599 or $699) into my Paypal account the day after calling to tell me they couldn't fix it. They are easy to deal with and highly rated by Consumer Reports. I will have it on my Nexus 6 the day I get it. They will also refund the unused portion of my current warranty that I have on my Nexus 5.
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Click to collapse
About how much does it cost to insure a phone through them?
I usually use the extended care plan from the manufacturer when available. I have AppleCare+ on my iPhone 6 (and all my iPhones prior), and Moto Care on my Moto X, and on my soon to be delivered 2014 Moto X as well. Since Motorola is making the Nexus, they might offer their Moto Care plan for it and if they do, I'd recommend that in a heartbeat. For the Moto X it was $85 up front and $35 deductible, and they do advanced replacements. I'm about to pay the $35 and replace my 2013 Moto X just to keep one that's brand new in the museum. For $35 why not?
Buy it with a credit card. Free cash back, one extra year of insurance, and price protection if it drops the price within 3 months.
I'm prob going with squaretrade unless google or moto has insurance for it
Alaris said:
About how much does it cost to insure a phone through them?
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Price is $99.00 for two years coverage. Includes accidental breakage, water damage, about anything except lost or stolen. It is subject to a $75 deductible.
I am curious about insurance as well.
How does SquareTrade stack up to Motorola's Protection Plan? At Motorola's site, the Moto X 2 year coverage is $85 with a $39 deductible.
https://motorola-global-portal.cust...detail/a_id/101900?g_id=3813&session=jvnZLr5m
I wonder if I have to buy the phone from motorola in order to get their insurance.
joshua.justice said:
I wonder if I have to buy the phone from motorola in order to get their insurance.
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Yea same here. I'm getting it from the play store so I don't know if Google will offer any protection plan.
Sent from my HTC6500LVW using Tapatalk
selayan said:
Yea same here. I'm getting it from the play store so I don't know if Google will offer any protection plan.
Sent from my HTC6500LVW using Tapatalk
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Google only has the automatic one year warranty against defects that comes when you buy the device from them, which is great BTW. They don't offer any sort of supplemental insurance for accidental damage. You'd have to go through a company like Square Trade for something like that. Or Motorola, if they allow you to insure devices that weren't directly purchased from their website.
charesa39 said:
Google only has the automatic one year warranty against defects that comes when you buy the device from them, which is great BTW. They don't offer any sort of supplemental insurance for accidental damage. You'd have to go through a company like Square Trade for something like that. Or Motorola, if they allow you to insure devices that weren't directly purchased from their website.
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Click to collapse
As of now, Motorola will only insure a Nexus 6 purchased through Motorola.
Anybody know how many times square trade will fix or replace a device during those 2 years?
Is square trade cheaper? I'm going to go with Motorola because they do advanced rma.
Sent from my HTC6500LVW using Tapatalk

[Q] Mobile Phone Insurance NEXUS 6 new UK

Mobile Phone Insurance NEXUS 6 new UK
Dear Friends,
I have just ordered 64GB Nexus 6 from carphone warehouse costing 549 quids. I would like to have an insurance for it as its really costly phone and i am really scared for accidental damage / theft.
I have been reading on net so many forums and reviews. It seems no policy is perfect. However i still need to cover this inder Insurance.
In your opinion and experience which Insurance I should be buying for this mobile phone?
Kindly advise.
Kindly reply...Awaitinf valuable feedback
plsss
https://www.gadget-cover.com/
I've just taken out this insurance. It looks okay (although one never knows till a claim)
I use Fonesafe and always have done. They will replace with new if it's within a few months and refurbished after that. I pay £8.99 a month and it's £30 for first claim and it goes up after. I've claimed twice over the years and I either got new phones or they were spot on for refurbished as I had no idea that most insurers actually replace with refurbished until recently when I had issues with CPW.
I also use Endsleigh for my gadget cover (everything else) and they charge less than £5 per month for £500 gadget cover but, I've not had to claim in the 2yrs I've been with them.
You could always self insure by putting away the total amount split by the time you intend to keep it. That way you would be able to use the cash for future devices if you can spare it but, you'd be rinsing your pot each time you do. I've tired this but, it only lasts until the next Nexus comes out so I've always kept using Fonesafe

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