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Guys,
When I got my P3600 some weeks ago I didn't experience any problems with problems with calls dropping. But ever since I've upgraded to WM6 I am experiencing this problem... the calls drop at random, sometimes I can talk for hours without any disconnect, and sometimes the call drops and I cannot even call the person back... And even after downgrading to the shipped rom, I still have this problem... That made me wonder if maybe I have had problem when I got the device but at that point I was just lucky not to have calls dropping.
Yesterday was the last time a call dropped on me. I couldn't call the person back, the phone didn't establish a new connection. When I finally got the person back on the phone (2 minutes later) he/she said that the whole time she thought I was driving through a tunnel and that I would reconnect because... I stayed connected at the other phone... After 2 minutes, she said, the connection was finally broken and that's when I was able to call again.
So sounds to me that windows mobile disconnects me and that the operators network still keeps my number connected.
Well, needless to say, I want to fix this issue. I have a 3G Vodafone NL subscription but I read that 3G could be the cause of my issue. so I've just disabled 3G. Now I'm just running on GPRS... Which isn't how I want it to stay. Any ideas, same experience/ pointers how to solve this?
Thnx. Arend
Reply from HTC
This is the reply I got from HTC:
Try to remove it off 3G go to settings / phone / band - then select GSM from the top drop down menu.
Should now reset.
If it comes up with an error, turn on flight mode then do the above again.
Click to expand...
Click to collapse
So based on this reply it seems that 3G might be causing my issue.
I replied to HTC:
I have followed your instructions but now I can only use gprs... but I have a 3G subscription with my provider. So even if this workaround works, it's not to my satisfaction.
Pls advice.
Click to expand...
Click to collapse
I'll post their reply.
Further, if someone has more info on the subject please let me know.
Same problem here...
No issues before upgrading to WM6. Sometimes the call drops out after a few minutes, sometimes a few seconds, and sometimes already after a few rings. The other day I had to make a call 5 or 6 times to finish the conversation - very annoying...
I'm running the first official Australian WM6 release for Dopod/HTC, i.e. the one that got pulled off the web for a while. Possibly going to the newer release of the ROM update solves the problem? Even though I think both versions run on the same radio ROM.
I've used the same rom as you to upgrade to WM6. But in my case, even when downgrading to the shipped rom, I still had calls dropping. And like you, sometimes after minutes, seconds etc.
Still having no drops since I have turned 3G off. But I just wanted to look something up on the internet... took minutes to get the info on my screen with GRPS, so it's not much like a solution.
This is the reply of HTC:
Dear sir,
Regarding your situation with the device , I would suggest you, to? resolve your issue with the network coverage ,to practice a hard reset on your mobile with the following step:
START -> Setting->System->CLEAR STORAGE and follow the procedure, if you have already done this manipulation , I would direct you? to this service and check the right number on this area with your network ush the green button to call->then go to menu-> option ->Services->select the on the following list ->Voice mail etc-> and then get setting -> and check that the number is right with your network provider.
Click to expand...
Click to collapse
Needless to say, but I'll say it anyway, I have performed hard resets... indeed, multiple
The second action they adviced, sounded a bit strange to me. But when I retrieved the settings I saw that there was no number filled in for voicemail. So I've entered 1233 (Vodafone NL voicemailnumber).
So maybe the last action has nothing to do with my issue, but who knows.
So now I am running again on 3G. I'll keep y'all posted.
Just checked it on my device and there is already an entry under voice mail. So I severly doubt that it has anything to do with the voice mail settings, too.
No, I guess you are right.
Further, since I am running 3G my signal I noticed my signal is weaker then running GPRS-only. My calls have not dropped since but I do get complaints that people sometimes cannot hear what I say because my line goes dead, and a moment later it's back again.
I've got another reply from HTC:
---
If a hard reset didn't solve the problem and the problem only occurs when switching to 3G, than this can be caused by the following;
1. Problem with the device.
2. Problem with the network, ???
I would suggest to test your SIM in another HTC device with 3G and see what happens. If it happens again than it is a? problem with the network. If it works with that 3G device than it could be a faulty device. The experience is that it is related to the 3G network himself. If it is a network issue, than you can ask them to deactivate the 3G/HSDPA.
We can't find this out for you in the UK, you need to see if you could determine the problem yourself.
---
Thus the support of HTC.
So now I have written an email to vodafone. I'll keep you posted.
Same problem !
Try to flash your device with ROM_Radio 1.41.00.11,
Friendly
Barichon said:
Same problem !
Try to flash your device with ROM_Radio 1.41.00.11,
Friendly
Click to expand...
Click to collapse
Ok... but I'm somewhat confused... are you experiencing the same problem with 1.41.00.11? Or did you solve the problem by flashing to 1.41.00.11?
2----> solve by reflashing with 1.41.00.11
Ok, I've upgraded to 1.41.00.11.
So far, I've experienced no calls dropping on me.
Nevertheless, I've also made a phonecall to Vodafone explaining the issue. They acknowlegde the issue... SAY WHAT?!! Yes... they acknowledge the issue and recommend turning the device to GRPS only. WHAT?!!.. Chill, they can at least try that, who knows, maybe I would have said yes.
So, I explained GPRS only is not an option since it is a tiny bit slower then what I am paying for.
They've put the call through to their 2nd line and keep me informed. So as soon as I hear something I will get back to you.
ps. What I found very great is that they did not cut it off with "Ow, you are using the HTC P3600... I'm sorry, we do not support that device." Vodafone NL, keep up this great level of support!
Ok, so far I've heard nothing from Vodafone. And so far I have had one call that dropped. So although that is a huge improvement, it still sucks.
So... now what? The way I see it:
1. I want to have fast internet on my PDA (3G), so only GPRS is not an option
2. There are problems with the 3G network which make calls drop every now and then
3. Vodafone isn't going to fix this in a short period of time.
So the question is: what is more import to me: 3G or a reliable phone connections?
The answer is: reliable phone connection.
So I will switch my network to GSM instead of auto and when
I really need fast internet I will switch to 3G.
Case closed... well, not really... but still, case closed.
Hi
I think is not the operator problem and could be the phone problem, I am using the D810 in Singapore with Starhub and have the same problem with drop calls once I use 3G network. If I switch to GSM only than is perfect no drop calls and calls quality improve also.
So sad having a 3.5G phone and can't use 3.5G service
Could be, but HTC and Vodafone confirmed me that it has to do with the 3G network. And I do not want to know the technical details about all that so I'll leave it at that.
Hi All,
Something weird happened yesterday, my tytn II stopped working normaly.
I cannot make calls anymore and people calling me get my voicemail, although it shows full reception (t-mobile). The only call works, is calling my voicemail. I didnt change anything in the phone prior to this problem.
Also the battery is dropping down very fast. Like 50% in 5 hours without using anything...
I putted my sim in another phone, it works fine, so the problem lies within the phone. I hardresetted the phone but the problem remains...
Anybody had the same problems and/or knows how to fix this???
I have an original HTC tytn II on tmobile network.
THanks!!
Jelle
found comparing problem here, probably same problem:
http://forum.xda-developers.com/showthread.php?t=335074
Any help is welcome, also for the other users with the same problem!
Thanks!
same problem
Hi,
I also have the same problem you write about. It also happened for no apparant reason. I notice that I can make calls to other mobiles that are close to my phone in proximity... odd?!
I've sent an email to HTC ... waiting on a response.
I have started getting the same sort of problem. When I try and make calls - it just won't connect. Sometimes a soft reset works - but not always. People cannot call me and I get messages about missed calls and voicemail messages.
It's starting to make my Orange TyTnII virtually unusable.
Suggestions?
At my company we use more than 30 S730's which have the same issue.
Randomly, while people are having a conversation (mobile - mobile / mobile - landline),
the connection is being cut off resulting in the inevetible 3-tone "Your call is being disconnected" sound.
Does anyone have this issue? I'm trying to figure out if this problem is related to the combination of Vodafone and the S730,
the S730 itself, or that there's something else that's dark and dangerous and wants to take over our phones.
Regards,
Korny
I dont use Vodafone, and only have dropped one call since the phone released due to bad reception where I was. Whats the connectivity like when your dropping calls? Anything causing interference or generating a signal that could bump you off?
Do you have bluetooth on?
With a t-mobile sim I couldn't make or receive calls when 3G was active, turned it off and it worked fine. This does not happen all the time.
Does that help?
edit: I have bluetooth off, as per question above.
Flame-bait:-
I've only had a quick search so I'll keep trying, but if anyone has a link to anything to automatically make sure you use GPRS unless you ask for data, then I'd be grateful.
Also links to reg keys or anything as I am not shy of a bit of tampering.
Something similar to mortscript for kaiser...
I have the same problem with my HTC S730. I think that dropping calls is someway connected with poor signal, but not that bad to dropp call. Also a WiFi may have some impact to this, but i'm not sure of it. I'm using phone in Poland 3G mobile operator.
Same here
Hey Guys,
My s730 seems to have the same issue. At least its similar. Sometimes incoming calls are auto-denied just after one ring. The problem is gone after a cold-start.
Greets,
Sam.
SamuelTee said:
Hey Guys,
My s730 seems to have the same issue. At least its similar. Sometimes incoming calls are auto-denied just after one ring. The problem is gone after a cold-start.
Click to expand...
Click to collapse
I recently have again this problem and even cold restar didn't help After another restart it finally start working as it should. What was most strange in this is fact that I received sms, but I couldn't make a call!
I wrote to HTC about it, but as usual my questions were ignored.
EDIT: I had enough of this and I flashed my radio from 1.58 (shipped) to 1.64 version. I hope this help and resolve my problems.
The new radio didn't solve the whole problem with disconnecting calls, but now it happens a bit rarely And battery life also has slightly improved.
Hi,
I have a really strange problem..
I've got my new HTC Incredible S one month ago, and everything was fine.
Recently, people were telling me that in the middle of a call, my voice turns out into a noisy voice!
I tried to make calls to my phone from another phone, and after few minutes, the voice really changed into a weird voice (really different than my own voice) plus a lot of background noise (it looks like the phone has switched to the voice cancellation mic instead of the regular mic).
During the call, when this problem happens and when I switch to headset or turn on the speaker phone, the problem is fixed. few minutes later, it comes back again.
I checked for viruses, no add-on or 3th party phone applications installed.
Shall I do a factory reset?
I don't wanna lose my apps, settings, contacts and data
Please help!!!
Same here.
Maybe this one helps:
http://forum.xda-developers.com/showthread.php?t=1081356
didn't try (couldn't try), because no root here....
My phone is not rooted neither.
Any solutions?
Have you tried to do a factory reset?
I don't think it's a hardware issue; because it's been working fine for one month with no trouble.
No, didn't try a factory reset.
And i also think, this is a software issue, but no clue what could be the reason for this behavior. Sometimes voice call just works fine and sometimes it doesn't...
Yeah same here. Sometimes It goes fine & sometimes not. I think I will do a factory reset soon and will let you know the result.
Sent from my HTC Incredible S using XDA App
Hi,
I did a factory reset (or what they call a Hard Reset).. the same problem still happening!
I event went to the telecom company, and they replaced my SIM card, but still the same
Any clues????
Could it be a defect handset ?
Now I just figured it out!
It was a problem with the GSM provider!!!
They told me to switch to 2G instead of 3G, and it really worked with no troubles.
I'm happy now that my phone has no defect
thanx. will try that. but do you know what exatly was the problem with the gsm?
I think the problem is in the GSM tower that is close to my house (this is what the communication company said).
My big brother has HTC Incredible S too, and when he switched to 3G, he suffered from exactly the same problem!!!
I don't think the two phones are defective; since we bought the first one from USA and the second from here.
Just try to force the phone to use 2G instead of 3G. you can do that from:
Settings >> Mobile & Networks >> Network Mode >> GSM only.
Selecting GSM only = 2G
Selecting WCDMA = 3G
Thanx again. I will give this a try
I had this problem once but after changing to 2G as u referred it worked just fine
There is widget on market called "2g-3g on off" for faster changing between these two modes. Very useful when you need 3g for faster web
aaaaaand. it seems to work. strange. unfortunately its 2g and not 3g....
Hi, i have strange problem with my N1, and i dont know how to solve it. My SMS are delivered very very long some times (eaven couple of hours). Some of them does not reach message reciver at all. When this happens, i cant do a phone call, i have no dial signal (but signal meter shows, that i im connected with my provider). This happens from time to time, usualy its ok. It happend on CM7, and now on MIUI, i had newest radio, and now downgraded, and nothing helped. I have changed a SIM card in my provider, but that did not solved the problem. Pls, help me, maybe there is a way to check whats wrong?
Sorry for my poor english :<
Maybe it's just your service...since it only happens from time to time.
Yeah I think it's just your service. your sms and phone use the same signal hence no call either when you're having this problem