Database Develop

Is it wrong to return a phone because i accidentally scratched it(within 30 days)

I bought my phone from best buy less than 30 days ago, i still have my receipt and all.
my phone is also rooted.
sadly it slipped out of my hand and has a scratch on the touch screen.
if i returned the phone for an exchange, would best buy honor it?
the phone works fine..but if i can can a new one before my 30 days it up, i would like to.
* do the phones update automatically..assuming best buy still has the phones running 1.5.
If i remember right, they did not attempt to update my phone when i got it. they just transfered he service and gave the phone on as soon as they gave it to me.

primerib said:
sadly it slipped out of my hand and has a scratch on the touch screen.
if i returned the phone for an exchange, would best buy honor it?
the phone works fine..but if i can can a new one before my 30 days it up, i would like to.
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Are you kidding or

Ive returned phones before.
my concern is whether ill be stuck with sprints unrootable 2.1

I am just confused is this a joke? Honestly I would be surprised if they give you another phone. I could see them giving you a samsung moment or something but I guess their customer service is always the best during the first thirty days.

lol this for real ?

Make sure you get a screen protector this time.

do it up, i bought my htc hero less then a week ago 24 hours after purchase i had updated, then found out about rooting. returned it promptly and told them i updated and it runs like crap and i want nothing to do with it now, they swapped it out in less then 5 mins...
Zaggs invisible shield is the best screen protector ive ever owned, lifetime warranty its a bit pricy but well worth it... best buy mobile employee will even put it on for you at time of purchase

shabbypenguin said:
do it up, i bought my htc hero less then a week ago 24 hours after purchase i had updated, then found out about rooting. returned it promptly and told them i updated and it runs like crap and i want nothing to do with it now, they swapped it out in less then 5 mins...
Zaggs invisible shield is the best screen protector ive ever owned, lifetime warranty its a bit pricy but well worth it... best buy mobile employee will even put it on for you at time of purchase
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Click to collapse
does the 2.1 update look different from the 1.56?
(assuming the person at the register knows the difference between the firmware)

please stop posting about stuff like this, this is the MOST infuriating thing to read. people complain about phones being so expensive, and this is why. IT WAS YOUR MISTAKE!!! deal with and learn to keep it in a case with a protector next time. honestly if you do replace it I hop you DO get 2.1, karma is a b!&*h.

I still would like to see one shred of evidence correlating high phone prices with people returning phones within 30 days.
These phones are expensive because these manufacturers have delusions as to the value of their creations.
I say if you are within the 30 days and you want to eat it, **** it out and promptly return it to Best Buy for a new one then by all means go for it.
Sorry for the interruption. Now, everyone please continue to have a nervous breakdown over this...
as for the OP....good luck getting them to exchange it for you considering the quite obvious scratch they are going to see.

As the poster above stated, what is the relation in returned phones and high prices? And the OP just asked a simple question, so let's answer nicely.
OP, what harm could be done from going? If I were you, I'd give it a shot.
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Sent via the XDA Tapatalk App

A small word to OP and all a-like:
We are here on a site that frequently voids warranties.
So when we do anything to the device that harms it in any way, we ought to take full responsibilities for our own actions, and not to result in actions that could be described as fraud.
Thread closed.
Regards,
EqX

[Q] Advice on the Captivate....refurbished ?

Thinking of buying a "refurbished" at&t captivate. does anybody have any advice to if the device is worth buying if it is refurbished, if any of you guys have bought it that way..and also is it really worth it in att network or should I be warned and wait till MARCHH! to switch over to another carrier ?
currently have a iphone 3g but i really want to switch over to android

Mine is a insurance replacement so it is refurbed, have had other refurbed phones and haven't had any problemss out of either. I love the phone itself. Go to any sub forum and you can tell the phone has gps issues, some worse then others. This is my 3rd (first couldn't go into recovery, and second was lost), and gps is worse then all the previous ones. Even with the problems, I still wouldn't give this phone up. Probably because I love the hardware and its my first android device and apple wasn't a choice for me. As for the network I hadn't any problems with att since 2004. I'm sure that depends on you location tho.
Sent from my SAMSUNG-SGH-I897 using XDA App

Two weeks ago I bought the HTC Aria with rebate for $29. Then another employee wrote saying they wanted to upgrade their phone, and wanted the Captivate. I looked online and saw that it was $299. A few days go by and he agrees to the price, and when I go to order it, lo and behold ATT has refurb for $50 each! I bought two, one for him and one for me . I like the aria and it is now my backup, but I love the Captivate and for $50, it's hard to go wrong.
tl;dr, buy it.

Did the refurb unit have any signs of use or scratches or anything? I might get one soon too.

Go for it..it's a great phone. Just make sure you can check it out in person first,or can return it if broken.
Mac

I got a refurb.
And it's perfect. Looks brand new. And no problems

I have a refurb......... no major issues. One thing to look for though.......... I got my first one 4 days ago, worked fine, but after being on for a little bit the battery went completely dead after being on standby for 30 min. yeah, something was wrong with the battery, on top of that it would randomly exit me out of screens.
turned out they sent me one that had NOT been fixed yet, their boo boo. They sent me out a new one and I got it today. This one looked brand new, all the stickers from samsung still on it and everything. Let it charge and turned it on....... no more issues.
It lags a little and the battery life REALLY sux, but those are issues with brand new ones also. I turned on my task killer and put the security level to low so that I could kill everything but non essential apps. Now the battery life seems MUCH better. It seems like this phone takes a long time to charge as well though. I think i wll just allow the battery to fully drain then plug it in, see if that will work, maber get rid of any potential battery memory.

Thanks for the help, appreciate it....I ordered it already and should get it in 2-5 business days so i will post back on my thoughts!
cant wait to start using the android OS!!!!

I am on a refurb now. I love this thing. No [hardware] issues at all.
Sent from my SAMSUNG-SGH-I897 using XDA App

i have a refubished phone and its better than the new one I had

I got a new Samsung Captivate and it keeps rebooting on me at random and the keys (especially back key) are really bad. They dont recognzie my touch half the time unless I press really hard on them.
My question is....if I get a replacment how will I be able to tell if its a refurb or not?
Are the refubs typically better since they have had more extensive testing?

Anybody have any thoughts on this?

with anything there are defect but these phones are built like a rock and if you think about it, if there is a x probability that a device has a defect the probability that it has 2 is x^2(in theory, obviously the nature of the defect factors in) so if the phone had a defect that was fixed there is a pretty slim chance that it will be defective after it is repaired.
i wouldn't worry about a refurbished phone, there may be cosmetic damage ect. but i would recommend this phone to anyone on build quality alone. wear and tear related problems should be minimal. id say go for it.

I had 3 refurb fuzes and 2 razr9s. Only real problem you have to worry about is physical defects. Hinges mostly. If there is a software or hardware problem you can send it back.
Edit: you can also get insurance on an unused refurb through at&t
From a phone on an app

Any one who has replaced a phone using insurance or warranty thru ATT is most likely using a refurbed phone. I have replaced every phone i have ever had in 10 years with ATT due to my being really hard on phones at work and all the replacements have been refurbed. I personally have never had an issue with a refurb, they all lokked and performe like new. I actually just got my cappy a few weeks ago and ordered the refurb cause i knew i would end up with one anyway.( and got lucky in doing so and got a batch 1007 phone so my 3button download mode doesnt get wiped.)
Works Perfecly and only set me back $50

I messed up my first captivate. Was able to return it through warranty and got a refurbished unit. I have been using it for 3 months with no issues. Of coarse there is no guarantee
Captivate
Cog 2.2

so about my screen...

So pretty much I ordered my nexus 7 right when it was announced, and due to a shipping error Google wanted another 8 weeks to get it to me from release so I canceled my order. Being the impatient idiot that I am I went and bought a new one off eBay. I am aware of the screen separation issue and it seems that it is affecting my unit on the left side of the screen. It annoys me a bit but I'll live. But my question is will the screen separation slowly get worse and spread? I haven't found a very clear answer.

I would say yes. Mine was 100% fine when I got it, 11 days ago and now has lift and creaking. Seems not as responsive. Sounds like bad first batch

mario24601 said:
I would say yes. Mine was 100% fine when I got it, 11 days ago and now has lift and creaking. Seems not as responsive. Sounds like bad first batch
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Hmm I really hope that isn't the case with mine because I don't think I'll be able to get Google to replace it because I bought it from eBay. I haven't noticed much of change with mine from day one, but it'd be nice to hear responses from a few other people so I know how screwed I am hahahaha

And I bet you paid 2x the price with no warranty so it can't be fixed now
Sent from my Galaxy Nexus using Tapatalk 2

All N7s are under warranty. The hardware has a 1yr warranty. Google will fix it.
Sent from my Galaxy Nexus using xda premium

YoungAceAtlanta said:
And I bet you paid 2x the price with no warranty so it can't be fixed now
Sent from my Galaxy Nexus using Tapatalk 2
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Click to collapse
Actually I paid the same price you would pay with tax, thanks for being constructive douche

player911 said:
All N7s are under warranty. The hardware has a 1yr warranty. Google will fix it.
Sent from my Galaxy Nexus using xda premium
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Thank you. I'm just not sure if its worth replacing at this time because of how back ordered the tablets are. I'm on vacation so I don't have the ability to talk to google right now I just hope the screen doesn't fall apart on me.

mossontree said:
Thank you. I'm just not sure if its worth replacing at this time because of how back ordered the tablets are. I'm on vacation so I don't have the ability to talk to google right now I just hope the screen doesn't fall apart on me.
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Click to collapse
I got 2 defective N7's....returned them. My plan is to wait until the 2nd "batch" with no defects. Maybe in few months, I will try again.
You should probably return and do what I (and many others), are doing. Wait.
My thinking was, I paid $275 for this, and its defective. Did I come looking for a perfect tablet? Yes. Not a defective one. Its really your call, but I can tell you the problem won't get any better.
Cheers

Mine was just noticeable on day one, within days the screen was visibly moving just by handling the tablet.
So there is every chance it will get worse so I would say get it replaced.
By the same token, there is every chance a replacement will have the same problem and just as much chance that you will get a perfect unit that develops a fault later on.
Suppose it's down to what yo are prepared to put up with.
Personally, if it turned out every unit in the world had a problem I would live with it and just try to find a fix but knowing that there ARE perfeclt good units out there makes it harder to live with.

I'm planning on getting a warranty from squaretrade for the tablet. Mine is fine but just in case something develops down the line I like to have peace of mind

Eh. $40 for a $200 device seems a little much.

kinda off topic but
my screen started something very strange today..
it has these little lines about 1/2 inch long running up and down it at random locations. It looks kinda like some type of render tearing. When you twist the tablet from side to side they kinda glow then go away. They look off shades of the colors being produced by those pixels.. I just noticed this thread and thought i would post here instead of starting another Thread.. Hope you do not mind.
Its so faint i cant get a picture of it at all. Sorry about this.. My question is has anyone ever seen anything like this.. It reminds me of the grid if code on matrix but its not that bad . its always at the same position until you power off then they are right back but different / random locations. They are not lined up in any way except it runs same directing. vertically
.
.

Should I buy a used Moto X?

Since the phone is two years old at this point, I'm wondering it would not be prudent to get a used one. They're going for $100 on eBay, my concern is that the not exactly stellar battery life will have detoriated to an unusable point.
Can anyone chime in with their experiences? Insight?

Sohvkhan said:
Since the phone is two years old at this point, I'm wondering it would not be prudent to get a used one. They're going for $100 on eBay, my concern is that the not exactly stellar battery life will have detoriated to an unusable point.
Can anyone chime in with their experiences? Insight?
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amazon has new gsm unlocked for $119?
http://www.amazon.com/Motorola-Moto-Unlocked-Phone-Warranty/dp/B00E92AV2W

You sure it's new? I just checked and it looks like it's all used.
(I cannot unfortunately post links as a new account)

Sohvkhan said:
You sure it's new? I just checked and it looks like it's all used.
(I cannot unfortunately post links as a new account)
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i was just reading some of the feed back about it and it come in a non factory box but comes with warranty and look brand new, if you were to brake your screen it cost $120 to get it replaced, still looks like a good deal, its listed as new
iv had good luck buying used phones for ebay, just thoroughly test as soon as you get it, ebay has buyer protection if your not satisfied with it all you will be out is time and effort, you have 45 days to return it even used

I bought one of those phones from eBay for ~$100. The first one's camera worked occasionally. I'm now using the replacement and it's working. The battery is pretty good. It's gotten me through the day, and I've been downloading a lot of apps. I was able to root it this weekend, but it was tough. It reminded me of my Droid 2 days... Too bad the bootloader is locked.

Genuine screen replacements?

Hi all, yesterday my beloved shamu was knocked out of my hand at a party straight to the floor, resulting in a cracked glass and display, with lines of green shooting up and parts of the display going black, eventually the screen just gave up, I'm very upset
I've replaced a screen before on a phone, a samsung galaxy s3, and that went fine, so should i replace my screen, or just put up with having the S8+ I've just pre-ordered a few days before this tragedy
After using Wugs toolkit to record my screen and see my shamu still alive under the broken front, it really tugged my heart strings (I know it sounds lame but this is by far the best phone I've ever had) and has really got me considering spending out almost the cost of a used Nexus 6 to repair it
I've found this website for the UK for replacement parts
https://www.replacebase.co.uk/motorola-nexus-6-replacement-lcd-touch-screen-original/
https://www.replacebase.co.uk/motor...cd-touch-screen-assembly-with-frame-original/
These look like pretty genuine parts and are one of the first search results on google, does anyone else have a source for good parts or are these the best I'm gonna get without shipping for so much money because it comes from the US
I'll have enough money next month to be able to buy this screen and not worry about the cost of the part, and the replacement isn't hard as long as I've got the right tools.
I planned on still using my shamu even after i got the S8+ to take on trips etc and just a second phone just in case, i was also going to use it to go running and basically as a work phone
So what do you guys think, replace the screen and risk messing it up, buy another Nexus 6, though i don't feel I'll love it as much, or just go with the S8+ for everything?
Thanks all

joshtk98 said:
Hi all, yesterday my beloved shamu was knocked out of my hand at a party straight to the floor, resulting in a cracked glass and display, with lines of green shooting up and parts of the display going black, eventually the screen just gave up, I'm very upset
I've replaced a screen before on a phone, a samsung galaxy s3, and that went fine, so should i replace my screen, or just put up with having the S8+ I've just pre-ordered a few days before this tragedy
After using Wugs toolkit to record my screen and see my shamu still alive under the broken front, it really tugged my heart strings (I know it sounds lame but this is by far the best phone I've ever had) and has really got me considering spending out almost the cost of a used Nexus 6 to repair it
I've found this website for the UK for replacement parts
https://www.replacebase.co.uk/motorola-nexus-6-replacement-lcd-touch-screen-original/
https://www.replacebase.co.uk/motor...cd-touch-screen-assembly-with-frame-original/
These look like pretty genuine parts and are one of the first search results on google, does anyone else have a source for good parts or are these the best I'm gonna get without shipping for so much money because it comes from the US
I'll have enough money next month to be able to buy this screen and not worry about the cost of the part, and the replacement isn't hard as long as I've got the right tools.
I planned on still using my shamu even after i got the S8+ to take on trips etc and just a second phone just in case, i was also going to use it to go running and basically as a work phone
So what do you guys think, replace the screen and risk messing it up, buy another Nexus 6, though i don't feel I'll love it as much, or just go with the S8+ for everything?
Thanks all
Click to expand...
Click to collapse
Hello,
Ordered a HTC one m7 a few years ago and 2 LG G2 from this site: https://www.etradesupply.com/catalogsearch/result/?warehouse=0&q=Nexus+6
I don't know about shipping rate from USA, but from China to France it was $15. Nice packaging and no problem with the screens. The 3 screens looked 100% OEM. Display quality was also on par with original screen.
There is also https://www.parts4repair.com but I never ordered anything from them.
I can't speak for Samsung phone was as I simply dislike those. Nexus always gave me the best freedom and customization.
Cheers...