[Q] Speakerphone broken? - Captivate Q&A, Help & Troubleshooting

I have no speakerphone sound on my captivate. No 3g noise on boot, no speakerphone, no pandora, youtube, or ringtones... The phone will vibrate, and play music out of the headphone jack, or while in a call, but not in speakerphone.
This started while i was running Cog v5.5, but I did have sound initially in 5.5.
I am now running 8.1 and the same thing is happening.
I posted in that thread and 10+ pages later, didn't get a response.
I'm wondering if there is just a setting I missed, or if i need to do more of a factory reset when i install beta 9 tonight. by more of a factory reset, when i upgraded roms, my internal memory card still had all of its data on it from the previous installation.
Please help

Don't know if you saw my respose in the other thread.
I had this same issue recently. The fix for me was to take the back cover off and gently press the speaker back into the phone. Apparently it was just the slightest bit loose. Hopefully that is all that is wrong for you as well. I too did a system wipe an re-install for this issue, but the speaker being loose was the problem.

tried that, and same thing. If i cant figure it out soon, I may just restore it to stock, and trade it in with att

kwhee07 said:
tried that, and same thing. If i cant figure it out soon, I may just restore it to stock, and trade it in with att
Click to expand...
Click to collapse
My first one did this after about 2 weeks. I took it to AT&T and they swapped it out for a brand new one.

I hope thats not the case, but if I have to, it should be pretty easy to get back to stock config

speaker broken
my speaker is also not working properly. Works intermittently, requires lots of real hard pressing down on speaker face to get it to go, etc. it is not loose, so i think this could be something in the software of the phone....I am stock all the way, 2.1 and not updated. I am also beyond 90 days on my phone.....any ideas?
W

Wow, I had the exact same issue come up, and pressing on the speaker actually fixed it. Three cheers for percussive maintenance.

Related

Actual ear spearker no longer working.

Bare with me here guys. Im no stranger to the search functions, and days of reading.
I started with cyan, went through many builds, eventually noticed my sound wasent as strong as some other peoples phones, So i did got with that free audiohack, v2 only i believe.
So that helped, life was fine.
Last week, I nandroid backup my fone working phone.
Installed eugenes eclair build, nandroided that
Installed sensehero, nandroid'd that.
So in all of that swappen around, I went back to my nandroid of a working cyan 4.1.5 to see all my lil things were MIA, found out that was on the EXT part of the SDcard, no biggie.
So i keep using my phone like that, weird lil apps mismatched and not working, saying i have files installed that i dont [that were from a different ROM on my phone]. I deal with that for a day or so, then finally decide to format my SD card, repartition it, install the regular HTC OTA rom, then cyan as usual, my phone worked fine again, i do everything its fine. Installed the free-audiohack, to my knowledge doing everything right, and my phone was loud, and running great.
Then all of a sudden, I get phone calls where my actual earpeice would be regular volume for a second, like split second, just enough to tell it WAS loud, then go to a really really low sound.
It drove me nuts, i tryed everything over again, and now im at the point where my actual ear-speaker makes no sounds, at all. Speaker phone works fine, but nothing for the actual ear piece.
Anyone? Anything? Please?
If someone can help me from buying a new phone, Ill donate funds.
Sorry for the long explanation, just trying to be thorough. Flame me.
um...from an enthusiasts perspective, i would try starting from scratch (backup your NANDroids on your pc) then try going back to stock and re-rooting. It's worked for me in the past with degrading hardware issues. If it doesn't work, your g1's speaker is effed and you need to either replace it, or even easier, buy an additional g1 (craigslist, ebay etc.). You can find a replacement for 100 u.s. dollars quite easisly
My earpiece isn't working either, I'm not sure how it happened this time. It has happenes before, and I had to go back to stock, re root and re flash everything. But this time is not working :-S I don't know what to do... I'll probably try it again, but this doesn't make me very happy...

[Q] nexus one have no sound ~~help

who can help me ,my nexus one can not make any sound,
I'm not sure if i can help you.
But I'm pretty sure anyone who does needs a little bit more information.
Is your N1 rooted or not? If yes which Rom do you use?
What happened before it stopped making sounds?
I could imagine that could be usefull for people trying to help.
Make a complete wipe and see if it helps
Hi!
Initially had this issue when I bought my N1 (a store sample) and it re-surfaced a week ago. Now this is from experience only, so I'm not pretending to know whether "your N1 fails to initialize soundboard for reason X"....
Issue that I solved succesfully is this:
I had no sound from the phone speaker (no ringing, no alerts, no music) - and actually all phonecalls were also silent (and ended up rebooting the phone about 15 secs into the call). What's freaky is that I was able to play music, hear alerts, take calls etc. over my headphones!
I was suspecting something to be wrong with the ringtones from the SD card.
So before wiping your phone (even with nandroid recovery it's a b*tch of a job) try this: Reset all alert tones to some default tones (which are in the rom). Turn N1 off, remove SD & sim, then let it reboot. Then power down, insert sim, keep SD out. Reboot. You should get the tones/sounds/in-call audio back after a few tries of these combinations. You can also try unmounting/remounting the card repeatedly. Also, it may help if you have a second SD card ready (empty or without). When you get the sound back, you can again start using your custom tones off the SD card.
(I usually wipe any unused ringtones in the process, and have even removed the tones from my card, and then reinserted them on the SD, which also seems to work after a few power-down/power-up cycles.)
Sorry, it's totally "unscientific" but if you have, say, half an hour to a full hour to spare do the above and your N1 will be back on track.
Pistolero0 is right we could use a little more info. Another thing that I would like to know is can you play sound through the headphone jack or Bluetooth or is it just the phone speaker.
Uh-oh... Just when I answered, I got the same problem again. This time, it's taken me a day to cycle/recycle. I've gotten the sounds back twice, only to lose them due to a random re-boot. I'm still suspecting it's a question of the SD notifications/ringtones messing up something in the system. (Or it's due to a certain app getting installed or uninstalled.)
So, the sound sometimes comes back, sometimes doesn't.
So, I'm also asking for help on this one....
Symptoms
No in-call audio whatsoever
No audio through internal speaker (the ear-speaker)
No audio through the speakerphone-speaker (on the back)
No notification sounds, no alarm sounds, no ringing.
Music cannot play (the track doesn't seem to advance).
All audio works over bluetooth headset - I can hear notifications/ringtones/alarms, screenlock sound, and even music (winamp & stock).
However, I still cannot make a call over BT (I do hear the ringing, but the audio doesn't connect on an incoming call. Outbound calls are completely silent on BT phones as well.
No sound whatsoever over the standard plugin HF-headphones (the ones that came with the N1).
So my plea is also, how do I fix this? (Wiped & Nandroid-backuped once, but the problem resurfaced, so I don't think that's the thing, then).
EDIT: Now trying the passimg method (FRG83-->GRI40-->root-->GRJ22+SU.zip) - I guess I should have done this aways back, (like 3months ago when I got my N1) but didn't.
There we go, froyoed for a while
EDIT: Now trying the passimg method (FRG83/D/G --> GRI40 --> root --> install GRJ22 update + SU.zip via clockwork) — I guess I should have done this aways back, (like 3months ago when I got my N1) but didn't.
There we go, froyoed for a while
Click to expand...
Click to collapse
What a bummer... Froyo, but NO sound. [O]I guess it is a hardware thing then after all, despite all the evidence I've seen so far?[/O]
RESULTS
Some hours later am now back on rooted stock GRJ22, but still no sounds. This must then be a hardware thing - albeit one that doesn't manifest itself always.
Suspecting something is wrong with the 3,5mm plug? (Or a wire is crossed somewhere, which silences the ear-speaker and speakerphone speaker alike).
Still suffering. Anyone got an idea?
Did anyone get their problem solved?
Well I've never had this problem but can I ask you a question when you flash do you use 3X system wipe and 5X data/cache wipe because I don't really think this is hardware cause or else in theory if it is hardware the problem should stay even after a reflash unless it is consistent with something else (example every time you hit X amount of memory used, every time you hit X amount of run time, etc).
So try the 3X system and 5X data/cache and see what happens.
Dude Random21 said:
So try the 3X system and 5X data/cache and see what happens.
Click to expand...
Click to collapse
You mean first do the system + data/cache wipes, then flash?
By system wipe, you mean the usual reset-to-factory status kind of wipe?
And how do you proceed with the data/cache wipe? Like, with Titanium or some other choice?
Sorry for the n00biness, I try not to flash schtuff too often. Anyway, I'm going to try your suggestion out as soon as I can.
Sorry for the late reply I haven't had much free time lately but why I say system wipe I mean either use temasek system wipe (if on Amon RA) or the built in wipe system option in clockwork mod depending on your recovery. And for data/cache that is the factory reset.
Update - One Factory Servicing Later, a fix of sorts
Okay. After two weeks of consternation I walked to the service center.
6 wks later (that would be today) I got my N1 back....
Motherboard had been replaced, rigid flex had been replaced, antenna had been replaced. Warranty repairs on level 1 & level 2 had been done. Anyway, quiiiiite happy now.
And yes, I do have sound. Luckily, I was still within warranty, and will continue to be. Lovely.
(Presently going back the FRG83 - FRG83D - FRG83G - GRI40 (gingerbreak root) - GRJ22 route).

No sound from galaxy note

I just received my galaxy note n7000 back from Samsung service centre after 2 months wait.
However, I noticed the phone speaker does not work somehow. Yesterday, I was able to call and hear notification sounds for a while and then I lost all the sounds from the phone after few hours later. I decided to talk to samsung tech team but when I looked my phone again this morning, it worked perfectly. Everything worked again. However, now I don't hear anything from the phone again. I have no idea what is going on since it worked this morning. I wanted to ask you guys first since I seriously don't want to wait another 2 months to use my phone and I believe it might be related to software bug since the sound worked again. Is there any known issue with that?
if u think it's sw related then flash a stock rom from ur region thru pc Odin.
it might be the volume bug ringer issue, try to simulate by increasing the volume under settings >sounds.. notifications, systems, media, ringtones and etc...
use your phone as you would use it and check back those settings again if they've been lowered or decreased by one notch. If you do notice that, then definitely it's a bug on the stock ICS firmware.
Same Problem
I am having the same problem. I'm pretty sure it's a hardware problem, as I've tried changing all kinds of settings, turning the device completely off and back on, etc. And none of it makes any difference. It just doesn't work at all sometimes, and works just fine other times. I've even had it stop working in the middle of playing a sound.
Anyone know anything about this, or if there's any fix for it? I guess I'm going to try to get my device replaced, as it is still under warranty. I'm just worried that everything's going to work fine when I go to get it replaced, only to stop working once I get home.

Ear speaker stopped working after update to 5.1

Well I updated my Moto X XT1092 to 5.1 yesterday. Since then, the ear speaker has stopped working during both incoming calls and outgoing calls. I can hear everything clearly while on loud speaker, however i can't hear a thing while enabling the ear speaker. The person I am talking to can hear everything though. After the update, i cleaned the device using clean master. I haven't done a factory reset yet and haven't done anything in the recovery either, hoping there is an easier fix to it. Can anybody help me fix it?
I am having the exact same issue. But in my case the earpiece worked initially and suddenly stopped working from yesterday. I tried rebooting the phone as well as rebooting in safe mode. Both didnt help. I also tried to clear the cache and data for the phone and dialer app, which didnt help either? I am planning to do a factory reset. Will that have any impact? I was on 5.0 pure edition when i sideloaded the 5.1 soak LPE23.32-14.
I forgot to mention that the earpiece worked initially in my case too. I did make one phone call and everything was fine till that point. And then it all started few minutes later. I did an ota update and I really wasn't expecting such issue. So if clearing cache and the dialler didn't help you fix the issue, I guess our only option is to factory reset. Let me know if factory resetting fixes the issue.
rectifyy said:
I forgot to mention that the earpiece worked initially in my case too. I did make one phone call and everything was fine till that point. And then it all started few minutes later. I did an ota update and I really wasn't expecting such issue. So if clearing cache and the dialler didn't help you fix the issue, I guess our only option is to factory reset. Let me know if factory resetting fixes the issue.
Click to expand...
Click to collapse
The factory reset didnt help too. Still having the same issue after factory reset
http://salloiacono.com/2015/02/27/fix-unable-to-hear-calls-on-moto-x-2nd-gen/
Well, i found this link and it gives instructions on how to fix the earpiece issue...I will give it a go later. I am very surprised that factory reset didn't help either.
rectifyy said:
http://salloiacono.com/2015/02/27/fix-unable-to-hear-calls-on-moto-x-2nd-gen/
Well, i found this link and it gives instructions on how to fix the earpiece issue...I will give it a go later. I am very surprised that factory reset didn't help either.
Click to expand...
Click to collapse
This didnt help either, Still the issue persists even after following every steps on that tutorial. Let me know if you have any luck with that
UPDATE:Finally got it working after updating to the latest build 23.16.3 posted in the general section
Nothing has worked for me so far. Is your phone xt1905? Well mine is xt1902 and I had updated it through ota before the entire issue started, and the build is 23.16.1. So I guess I'm already on the latest build. Do you have any suggestion regarding what i should do?
Hi,
I am also facing the same problem. I just updated my phone to 5.1 and now my ear speaker is not working one thing i noticed is if i connect a headphone, i am able to hear the sound, but the internal ear speaker of the phone is not working
Have anyone found any solution for it ?
Ear Speaker stop working after 5.1 update
Hi
I am also have same issue of ear speaker after 5.1 update.
I have done cache clear it doesn,t help.
I have done factory reset thrice my Moto X2.
After reset ear speaker start working but when i update pre installed apps then again ear speaker stop working. I have done it twice.
Third time i have reset my phone and now i am not updating any app.. its working fine..
Please help me to get out from this issue..
thanks
Ravneet Lohchab said:
Hi
I am also have same issue of ear speaker after 5.1 update.
I have done cache clear it doesn,t help.
I have done factory reset thrice my Moto X2.
After reset ear speaker start working but when i update pre installed apps then again ear speaker stop working. I have done it twice.
Third time i have reset my phone and now i am not updating any app.. its working fine..
Please help me to get out from this issue..
thanks
Click to expand...
Click to collapse
Someone over in the Motorola forums suggested checking to see if hearing aid compatibility was enabled in the settings of the dialer, and disabling it if it was.
Resolution for earpiece not working after 5.1 upgrade on moto x 2nd gen
walrusmonarch said:
someone over in the motorola forums suggested checking to see if hearing aid compatibility was enabled in the settings of the dialer, and disabling it if it was.
Click to expand...
Click to collapse
please note : Go to dialer and disable hearing aid, earpiece will start working.
No need of factory reset
I haven't updated to 5.1 and hearing aid isn't enabled.. Only thing I can think of is the dictionary update wifi required notification being the last thing that was done before losing sound in the ear piece. To remove dictionary updates is there a specific app I can clear data from?
owaismomin said:
please note : Go to dialer and disable hearing aid, earpiece will start working.
No need of factory reset
Click to expand...
Click to collapse
You legend, this worked! I've been trying everything. How the hell did they get enabled during the 5.1 update?
I found it a bit weird that it was working after factory reset and then suddenly stopped.
found this thread because my earpiece stopped working today. stock android 5.1 att moto x 2014. tried a bunch of stuff (hearing aid, wipe cache, reboot,..) didnt work. What did work for me was as simple as it gets. in my settings i turned everything off except cell signal (wifi, blutooth, location, screen rotate...) tried a call it worked. Dont know why or how but it did. havent tried turning everything back on yet. a bit scared to. Hope this helps someone.
!!UPDATE!! I do not think that helped . went out again and turning everything off didnt work.... So i back tracked to what I did before turning everything off. that step got my speaker back again for now at least. What that step was is i called my voicemail and inserted headphones in and out a couple times. I am thinking that the dialer thinks there are headphones plugged in so no speaker. I also believe it has to do with the dialer software since all other sounds and apps come out loudspeaker. using internal speaker test app internal speaker does not work when it is out. If it goes out again i will try headphones in that app to see if that resets it.
on I side note i just realized all my homescreen apps and widgets are gone. they are still installed just not on homescreen
So did anyone reach an effective solution regarding this issue or determined the root cause? It just happened to me today and i have been trying everything i have read online but nothing worked. Any help would be greatly appreciated.
what finally worked for me was cleaning headphone jack. you can do this at your own risk. i pulled most of cotton off a qtip. put alcohol on it and cleaned it. i did not think this was problem because any app that used the loudspeaker worked even calling worked with speakerphone. so my thinking was it is not dirty but i cleaned it and have not had a problem for about 2 weeks now.
affiatic said:
what finally worked for me was cleaning headphone jack. you can do this at your own risk. i pulled most of cotton off a qtip. put alcohol on it and cleaned it. i did not think this was problem because any app that used the loudspeaker worked even calling worked with speakerphone. so my thinking was it is not dirty but i cleaned it and have not had a problem for about 2 weeks now.
Click to expand...
Click to collapse
Tried doing that as well, didn't work.
Did anyone else find any solution?
I have wiped cache, cleaned the headphone jack, did the hearing aid thing.
Nothing has worked.
affiatic said:
what finally worked for me was cleaning headphone jack. you can do this at your own risk. i pulled most of cotton off a qtip. put alcohol on it and cleaned it. i did not think this was problem because any app that used the loudspeaker worked even calling worked with speakerphone. so my thinking was it is not dirty but i cleaned it and have not had a problem for about 2 weeks now.
Click to expand...
Click to collapse
Found the solution, it was water damage actually.
My mom forgot to tell me that water went in through the headphone jack.
And as water conducts electricity the phone thought headphones were plugged in. Cleaning it with a cloth and a toothpick and then shaking the phone a few times fixed it.
I think that's why cleaning your headphone jack fixed it as well affiatic, water went in probably.
My friend is suffering from the same situation.
1. Tried clearing data + cache for dialer app.
2. Hearing aid compatibility disabled.
3. Did factory reset.
Nothing has worked so far.
Can anybody elaborate the solution suggested in the below link? (Im getting 403 error opening the link.)
http://salloiacono.com/2015/02/27/fix-unable-to-hear-calls-on-moto-x-2nd-gen/
Click to expand...
Click to collapse
Would be grateful if someone could provide a valide solution.
Model :- XT1092
Build :- 23.16.3
Moriarty82 said:
My friend is suffering from the same situation.
1. Tried clearing data + cache for dialer app.
2. Hearing aid compatibility disabled.
3. Did factory reset.
Nothing has worked so far.
Can anybody elaborate the solution suggested in the below link? (Im getting 403 error opening the link.)
Would be grateful if someone could provide a valide solution.
Model :- XT1092
Build :- 23.16.3
Click to expand...
Click to collapse
Have you ever tried to make or receive a call on your Moto X and you hear nothing on the other side, almost as if there isn’t even a connection made? Then when you try to call again, for some reason it works?
If you have experienced this, you also understand how frustrating it can be when you have to hang up and dial again, just to make a simple call. This problem plagued me for months of owning my 2014 Moto X, searching everywhere for a resolution to this hugely annoying problem. It wasn’t only me who was experiencing this issue either. A friend with the same phone was having the exact same problem as I, however it was impacting them even more, since it was used for their business. At this point, I figured that it wasn’t only the both of us experiencing the issue, but potentially many others owners as well. After much more searching, I came across a similar issue on a different phone, which listed some ideas to fix the issue. To my surprise, when I completed the process, the problem was fixed and has yet to return. Here is what I did…
Fix Inability to Hear Calls on Moto X
I had tried many different things to fix this issue, such as switching from Dalvik to Art, then back to Dalvik again. Rebooting the phone also didn’t seem to help much at all. Now for what fixed the error (scroll below for the steps).
First, I wanted to clear all cache, as that can sometimes fix simple issues. After I had entered the Recovery menu and cleared the cache, I noticed the problem had stayed away for a bit longer than a reboot, but eventually it came back again. Next, I put the phone into Safe Mode. Once the phone rebooted into Safe Mode, I shut down the device and plugged it in to my wall charger for two hours. To my surprise, after two hours when I turned my phone back on and tried making a call, I could hear the other side. The problem was gone and has yet to return, months later.
Anybody that has experienced this same issue, should try the steps below. It may just make your phone much less frustrating to operate.
Putting the Moto X into Recovery Mode to Delete Cache:
1. Power off your phone, by pressing down the power button until the power menu pops up and selecting*Power Off.
[http://salloiacono]
2. Wait a few seconds, then proceed to next step.
3. Hold down the*Volume Down*for a second, the while still holding down the*Volume Downbutton, also hold down the*Power Button*for about 3 seconds, then let go of*Power Button. If you did this correctly, you will see the*Boot Menu.
[http://salloiacono]4. Press the*Volume Down*button, until you have*Recovery*highlighted. Then pressVolume Up*to select*Recovery.
5. Your phone will appear to reboot and you should see this little guy.
[http://salloiacono]
Don’t worry, you didn’t break anything.
6. Now you must enter the*Recovery Menu.
– For Android 4.4.4: Hold down the*Volume Up*button for about 10-15 seconds and while holding that down, press the*Power Button.You should see a new menu pop up.
– For Android 5.0: Hold down the*Power Button*for a few seconds and while holding that down, press the*Volume Up*key. You should see a new menu pop up.
[http://salloiacono]
7. Press*Volume Down*until you have*Wipe Cache Partition*highlighted, then press thePower Button.*Your phone will now reboot. It is time for the next step.
Putting your Moto X into Safe Mode
1. Once your phone has fully rebooted, you are now ready to put your phone into*Safe Mode. Hold down the*Power Button*until thePower Menu*pops up. Now press and hold thePower Off*button.
[http://salloiacono]
2. After a few seconds, you should see a new window pop up warning about*Safe Mode. Press*OK. Your phone will now reboot intoSafe Mode.
[http://salloiacono]
3. Once your phone reboots into*Safe Mode,Power Off*your phone.
4. With your phone powered off, plug it into your wall charger for 2 hours.
5. After 2 hours, you may unplug your phone and turn it back on. Now you should be able to make and receive calls without the issues you were experiencing before!
Hope this works as well for you as it did for me!
Verstuurd vanaf mijn XT1092 met Tapatalk

No audio through external speakers or aux jack

First time poster, so please excuse this thread if it's posted in the wrong section. I tried looking for a trouble shooting section.
It all happened yesterday after playing Duel Links. Audio working fine on my speakers. I put my phone to sleep, and went to work. Started getting to worked, I noticed my phone had no audio coming out of the speakers. I then tried plugging in headsets; nothing. However, bluetooth seems to work just fine with no problems.
It wasn't dropped prior to the problem, no water damage, didn't overheat. I believe it's a software problem, and could be a virus due to the 5 different Skype versions I downloaded trying to downgrade.
I've already factory reset my phone (5 times in a row; same for cache), the problem still occurs. Safe Mode doesn't get it working either. I have found a sort of temporary fix though, which involves plugging in a headset and restarting my phone. Audio will come out of the speakers, but never the headsets still. This only works for like a minute before audio cuts out again.
I thought trying to test it with USSD codes might work, but none of them will work besides the IMEI one. All the others give me "Unable to process request". The last thing I want to do is RMA my phone, because I already have once, and it was a pain having to deal with Alcatel. Took a month from sending to receive my phone only to find I had to pay full price for a new one. I'll probably try rooting my phone and flashing it to see if that will work.
Any other thoughts on what to do/try? RMA will be a last resort.

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