My HERO I'm afraid has died tonight. I picked up it up to take it with me to the bedroom and it vibrated for no apparent reason. I tried to wake the phone as I normally would, but nothing happened. I tried all the normal things to get the screen to power on (double click on Menu and so on) but nothing. I removed the battery and pooped it back in, but nothing. Tried again with the removal and waited about 30 minutes...replaced battery and still nothing so I'm assuming something died
My questions is....since I cannot boot the phone and I am rooted with CM6 can I get a warranty replacement as phone is still under the 12 month period even though I cant revert back to stock?
thanks in advance for any info
You should try running it on AC power (don't know if that's possible for the hero?)
And do you have a friend with another hero? You may want to try their battery to rule that out.
I've always been afraid of this happening to me, so I'm excited to see other peoples' opinions as well.
Also did you try booting into recovery???? And also try a different SD card as well or try booting up without the SD card and the new batt I would also try hope this helps good luck
Root-Hack-Mod-Always™
wildside415 said:
My HERO I'm afraid has died tonight. I picked up it up to take it with me to the bedroom and it vibrated for no apparent reason. I tried to wake the phone as I normally would, but nothing happened. I tried all the normal things to get the screen to power on (double click on Menu and so on) but nothing. I removed the battery and pooped it back in, but nothing. Tried again with the removal and waited about 30 minutes...replaced battery and still nothing so I'm assuming something died
My questions is....since I cannot boot the phone and I am rooted with CM6 can I get a warranty replacement as phone is still under the 12 month period even though I cant revert back to stock?
thanks in advance for any info
Click to expand...
Click to collapse
just so you know, when the hero's battery dies it will take a few minutes on the charger before it will come on. use the AC adapter, NOT a computer USB port. plug it in wait about 10 minutes. then turn it on.
Update
Left the battery out over night and still no go come morning. I read the forum and tried it on AC power and it came on and booted normally after a few minutes. I went ahead and let it charge for awhile and unhooked it and it has worked fine all day.
I cannot figure out what happened as the battery was charged when this happened, but thanks everyone for the replies and advice !
Very happy to hear it working again! The battery has given me many a scare as well.. :X
Glad ur good now but I would go to sprint and have them do a batt test its free and if your batt is bad they should give u a new one emphasis on the should or just buy a new one just my opinion well good luck
Root-Hack-Mod-Always™
Related
Noobie addicted to flashing. The headline says it all. After about 5 -6 different flashes (mostly different ROMs), it wont turn on. And instead of the yellow light that shows when charging, it's a red one, and pushing the power button does nothing. PLEASE HELP!!
Ditto.... And I haven't had time to do any flashing (plenty of time for streaking, tho). lol. When did yours have this problem? Mine just happened last night. I have babied this one like there is no tomorrow, so there's no reason for it to just quit.
FWIW, mine happened the first night I owned it when it was completely standard (ie no flashing at all). All I did was plug it in to the charger. When I woke up the next morning it was as you described. The store reps tried every combination of new charger, new battery and new SIM card with my phone but in the end they gave me a new phone.
This is bizarre - the same thing happening to all of us on the same night?!?
I woke up late this morning because my phone alarm didn't go off. Upon inspection, I realized that it hadn't charged and was completely dead even though it was plugged in all night.
Now plugging it into the wall or into a USB port results in a red light, no charging. I can't even turn it on although it's directly connected to power.
I've flashed several ROMs, but I've been running Dutty's 7B since it was released two weeks ago or so - I doubt that's a factor.
Help? Anyone?
Ummm, ok this is really fawkin freaky...add me to the list. Running dualtouch 1.1. Hung up the phone, went back to it an hour later...dead as a doornail. Wouldnt charge, got the red LED. Luckily I'd only owned it for 27 days, so I returned it to my local AT&T store and got a new one....too many people on the same night for this to be an isolated incident...same as other users, babied it like, well, an overpriced cellphone . Methinks there is something afoot!!!
Deleted by author
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
But my battery is fully charged...
tyeo098 said:
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
Click to expand...
Click to collapse
Sorry to tell... but when this happening you need a repair. I got this problem 2 times with my Wizard. It's a hardware problem.
I did all the tricks you can mention but at the end it needed a repair.
I had some luck after the second time i got a compleet new MOB from T-Mobile SHOP Sales-Manager (Utrecht).
It sounds like the problem is with the Kaizer... so far everything overhere is OK.
I use only the org. loader and USB-port on my computer. Don't use a other loader than that !!!!
Just wanted to add my name to this list...
I've had my Tilt about 2 days. I haven't flashed it, but I have run several cabs on it...I didn't have it on charger when I went to bed, when I woke up, it was off. The only thing I did different than the rest of you was I tried to turn it on before I put it on the charger and it came back on saying that the battery was critically low or whatever, so then I stuck it on the charger and it seems to be ok now.
I could see it being a hardware issue, just seems weird that so many people had it on the same night, and under such different circumstances.
Also, first post...this site is great and you are all smarter than I ever hope to be
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
rzanology said:
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
Click to expand...
Click to collapse
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
lesevich said:
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
Click to expand...
Click to collapse
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
rzanology said:
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
Click to expand...
Click to collapse
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
drokkon said:
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
Click to expand...
Click to collapse
key word desperate!! lol anything works when you're desperate...give it a try. if not then we'll move on to hard resetting and see where that leaves us.
This same thing happened to me a week ago. I hope you guys have your phones on contract from AT&T, because I took mine back to the store after 2 months of use (took great care of it, no drops etc.) and they put me in contact with customer support.
Great experience with support - they will ask you to take battery out, examine the battery contacts, ask if it was dropped or put in water, ask if you tried another battery and finally ask about hard reseting. Since the device doesn't even power on in this case, hard reset isn't an option.
The tech rep imediately told me it sounded like a hardware problem and shipped me a new phone overnight. They send you a reconditioned phone (it looks brand new) without a battery or stylus or back cover. You use your old battery, cover and stylus and send back your brick with the enclosed shipping label. As long as it gets back to them in 14 days and is deemed by them not to have been dropped or damaged, you don't get charged for the replacement device. Worked like a charm for me...but we'll see in a few months time if this same problem crops up again. Fingers crossed...
P.S. They will initially quote you $12 to upgrade to overnight shipping, but make sure to tell them that the phone is for business use and you need it quickly and they should upgrade the shipping for free. Worked for me!
By the way - I never flashed a different ROM on the original phone. (Stock AT&T ROM but soft reset before bloatware intallation) So don't think it has anything to do with flashing too many or the wrong ROM!
Red light.......
I called HTC and they said something got smoked inside.......I called warrenty dept. and they shipped me a replacement.......I think this is weird too.....oh well such as life.......
Did you have to ship the smoked one back?
Kind of a dumb question yes, but if no, poke around inside to see if you cant get it working again.
happened to me too. i'm pretty sure its a hardware issue.
This happened to me as well. I'm glad there is a thread to address the problem!
The one thing I noticed that is different about this new kaiser I have is that the battery is made by DynaPack, the battery in the kaiser that has this issues was a Samsung battery.
May this be the culprit?
I restarted my phone this morning because it was going really slow. so after I restarted my phone like I always do, it stayed at the ericsson splash screen and won't go past that. So then as many ideas come to mind, I tried reinstalling my rom (CHT WM 6.5, which i'm willing to share the link and all that for those who wants it), after it finished installing, it just stayed at the gray screen and did nothing. so after that, I tried HARDspl it once more to see if that was the issue. Tried it, but nothing happened. so once again I turned off my phone and then tried to turn it on. here's the funny part. I can't even turn my phone on anymore and I don't know why. I tried pluging it in to the charger, the lights didn't even go on....
I think I bricked my x1.
PLEASE HELP !!!! I DON"T KNOW HOW TO SOLVE THIS PROBLEM.
I've only had this phone for a month, and there's already been so many problems with it. It's a big request, but I really would ask if someone can teach me how to reverse and fix my problem.
I would suggest you to charge your battery for a night, then reflash with a stock rom using Micro SD method to start everything again
try a hard reset ..
Guys
I've tried both methods, and my phone still has no reaction.
right now I have my phone right beside me. the red light is still on even though my battery is in.
What other things could I do?
asian_boi said:
Guys
I've tried both methods, and my phone still has no reaction.
right now I have my phone right beside me. the red light is still on even though my battery is in.
What other things could I do?
Click to expand...
Click to collapse
As stated, recharge the phone overnight and see if it doesn't turn on in the morning.
I've tried that but then it still doesn't work. I used the orginial charger + usb to charge last night ( directly plugged in to the wall socket, not through a power bar or anything like that ). when I woke up this morning, I tried turning on the phone and it still doesn't turn on. but then when I plug it into my computer, the red light turns on at the power button. the computer still can't recognize my phone as a valid device.
does that mean I have to give up to send my phone back to sony to be fixed??
should I just give up and send it back to sony to get it fixed?
I even called into to sony to ask for help...when I asked about the software, they just said send it back in to let their "professional" technicans to look at it.
I broke the screen on my old w810i and it costed me 80 dollars to fix...I only wonder how much it'd cost them to replace my battery and reset the software...
This is a very sad day for another very big sony ericsson fan....
Your phone probably ran out of battery, or at least that's what the red light means.
This is what I did before - remove the battery, then plug the phone in directly into the wall charger, and then slap the battery back in and wait for about 10 minutes. Usually the USB (computer) doesn't charge enough for it the wake.
i've tried doing that too.
generally I charge my phone through the wall charger.
and the whole time i've been trying to solve this issue i've kept only using the wall plugins to charge my phone.
i'm guessing as well as you are that my phone's probably out of battery + maybe the battery is unbalanced as well.
i think the main issue above the power not working is some how one of the .nbh that i have tried is corrupted. as far as my wm + computer knowledge goes, I don't have much of a clue how to back track to fix the software issues.
hi all..
first of all, it's -for sure- runing out of battery.. it has to be charged anyway..
I had your issue before with my old universal -JasJar-,, it had a red light all the time.. trying to turn on.. even after a time in charger,, still dosent make a sence !!
after all my searchs I tryid another battery from a shop- just for testing the devieces in there.. and..guess what ..
it just worked out !!
just try another battery..
it might-i'm not sure- that both our issues were related to the- the internal backup device battery- by someway making all of this when the main battery is out of order !! ..
waiting for your sucessfull results then
that's great to hear. I'll definitely update everyone on that battery issue as soon as I can get into a store to get a battery test.
SO, here's another thing, IF by any chance my phone turns on, what in the world could I do to get my phone to not "malfunctioned" anymore? would I just do a full reset on it and everything should be alright again? by full reset i mean pressing the soft reset button and the two silver buttons in front of the phone.
If it does turn on again, let it fully charge before you try to flash another ROM onto it. I'd probably flash the R3 ROM before I'd switch it to anything else, just to be sure that the phone is fully operational.
thanks for the advice. i'll definitely keep that in mind when I am about to do anything with the phone again.
hey everyone! I just got to a rogers store today about my x1.
so here's what will happen.
they'll send me a brand new x1 in about 3 to 5 business days. in return, i'll have to send the phone that I have had back to them so that they can see if it can be fixed or not (which i have strong confidence that they can't).
if it can be fixed, they'll tell me how much it cost.
if i pay for that cost, then i can keep my new phone. if I don't want to pay that cost, then i'll have to send that brand new x1 back to them.
I'm praying hard that they won't be able to fix that phone so I can keep the new one for free!!!!!
finally the x1 arrived!!!!!
so now hopefully it will stay working and then rogers won't charge me for the new replacement that they sent me!!!
Hi
I have an SGS on Orange in UK and tried following this guide
http://forum.xda-developers.com/showthread.php?t=853950
using odin and got to the pass stage. Now my phone has gone off and won't turn on!!
Ahh am a complete novice, any help please??
Thanks
please anyone able to help?
sure it wont turn.. on.. if not you are hosed.. leave battery out for 10 minutes.. also battery may be dead.. couldve drained while screen was black and it looked off.. do you have external charger or another battery..
hi,
thanks for your reply. I tried connecting it to a battery charger but no response from the phone!
What a bugger, I tried following the guide and checking the 3 button thing worked before. Do you think Samsung would repair? Or does this invalidate the warranty?
You could try cleaning the battery contacts on the phone and the battery itself. I think there is a blow dryer trick some guys have used to get life back in to a non responsive phone. Just do a quick search on these forums you should find instructions.
Here is a thread with a video in it.
http://forum.xda-developers.com/showthread.php?t=772750&highlight=blow+dryer
So you say three button recovery doesnt work, and it was working before?
Download Mode works for me even if battery is 0%
Plug into charger and wait 10 minutes.
Then take out the battery and try to go to download mode without charger.
I dont recommend dryer.
Try homemade JIG, its easy to do.
It seems that you do something wrong, because all of this seems to be totally weird brick.
Indeed it worked before and now does not,
After flashing was completed, the screen went blank and stayed that way. I did nothing for about 10 mins and then disconnected USB and tried turning back on. Nothing. Power button does nothing. Power+Up+home does nothing. Power+down+home does nothing. Battery taken out and then reinserted does nothing. Battery charged does nothing
Am slightly annoyed at myself about doing this and quite frustrated!
looks like i'm up the creek then. will take it back to phone shop and see if they can send it back
Okay so I rooted my HTC Vivid, S-Off, etc and it's been fine for 2 weeks. I'v elet it die all the way before and never gave me any trouble turning back on. I let it die lastnight, and i forgot to plug it in while at work today so when I got home it was dead, as I expected. I plugged it in while i took my dog out and when I came back, it won't do anything. I didn't pay attention before to see if the charge light came on (i was in a hurry). the charge light now comes on a for a couple seconds and then goes off, and CWM recovery screen comes up. I held the power button down and then the HTC screen came up and hasn't gone beyond that. It's plugged in and I don;t see the charge light at all. What could have happened? Please help me
I would pull the batt then plug it in and see if the charge icon comes on if so let it set about ten min then turn it on
Bigtjmc said:
I would pull the batt then plug it in and see if the charge icon comes on if so let it set about ten min then turn it on
Click to expand...
Click to collapse
I just tried, nothing happens
I did mean pull it and put it back and try . If that is what you did then I would wait for one of the more experienced users to reply I'm sure its something easy .
suprastar932jzgte said:
I just tried, nothing happens
Click to expand...
Click to collapse
Try a new battery. I have seen a lot of posts from people who let the battery die and it was never able to charge again. That is not normal behavior for a battery, it is defective. Several people have gotten new batteries by taking them in for warranty service. If you don't feel you can do that, Amazon has many batteries that work fine.
Until I get a spare battery, I will not let mine go to zero. I plug it in before it gets below 2%.
hey guys, my rooted 2.3.4 stock gingerbread optimus black doesn't come on unless plugged in to the charger. the issue started 3 days ago when i was playing virtual tennis sega and it was connected to the charger. at first my phone got very hot and then it restarted.i continued playing the game after it restarted and it later got hot and again went off, but this time blinking as it went off. i removed the battery and put it back but it remained same. i later removed the battery for a whole day and inserted it back the next day but it remained the same. i later plugged it to the charger and it came on and booted all the way to my home screen. i could even use the phone normally, but anytime i remove the charger it goes off. also, anytime i put on the camera while its plugged in it goes off and shows the battery icon charging. i have done a factory reset but its still the same. please help me.
Try another battery
I think it might be loose or dead
If it was software...it would have turned on
could be your battery, hard to tell though, what if it's pluged to the PC?
obiwannn said:
hey guys, my rooted 2.3.4 stock gingerbread optimus black doesn't come on unless plugged in to the charger. the issue started 3 days ago when i was playing virtual tennis sega and it was connected to the charger. at first my phone got very hot and then it restarted.i continued playing the game after it restarted and it later got hot and again went off, but this time blinking as it went off. i removed the battery and put it back but it remained same. i later removed the battery for a whole day and inserted it back the next day but it remained the same. i later plugged it to the charger and it came on and booted all the way to my home screen. i could even use the phone normally, but anytime i remove the charger it goes off. also, anytime i put on the camera while its plugged in it goes off and shows the battery icon charging. i have done a factory reset but its still the same. please help me.
Click to expand...
Click to collapse
I had the same issue.. i lost the warranty due to "bad use" and send the phone to a repair center.. It has a broken wire of the USB connector.
If your phone still turns on while pluged to the computer you can use smartflash to go back to stock rom and this will get you back to warranty
phone still wont come on without charger
ErnuB said:
If your phone still turns on while pluged to the computer you can use smartflash to go back to stock rom and this will get you back to warranty
Click to expand...
Click to collapse
Thanks man, my phone doesnt come on with usb oh...it used to before but doesnt anylonger.
i also noticed that when am using it with the charger connected and its 100percent full, and i remove charger, it blinks and goes off
upon replacement of the charger, it shows a lower percentage battery. sometimes 2% other times from 60 to 80%, it even showed 99% one time.
mind u, i can do everytin with my phone except snapping a pic as it turns of my fone....
am gonna unroot my fone this night so i see wat i can do at the service center tomorrow...any help is appreciated
obiwannn said:
Thanks man, my phone doesnt come on with usb oh...it used to before but doesnt anylonger.
i also noticed that when am using it with the charger connected and its 100percent full, and i remove charger, it blinks and goes off
upon replacement of the charger, it shows a lower percentage battery. sometimes 2% other times from 60 to 80%, it even showed 99% one time.
mind u, i can do everytin with my phone except snapping a pic as it turns of my fone....
am gonna unroot my fone this night so i see wat i can do at the service center tomorrow...any help is appreciated
Click to expand...
Click to collapse
I wouldn't know how to help you, good luck at the service center
try another battery first
i dont think its rom related at all not a board problem
test the battery on another phone
theaks30 said:
try another battery first
i dont think its rom related at all not a board problem
test the battery on another phone
Click to expand...
Click to collapse
thanks theaks,
i reflashed with stock rom so i can unroot but still no headway. optimus black users aint common around here if not i would have tested with a diff battery or tried the battery on another fone.
am going to the place i purchased my phone from tommorw, since i nw have my warranty regained.......lemme hear what they have to say about it.
Yes i understand it may aswell be another problem...you got a point but bear in mind that waranty service takes a lot of time
theaks30 said:
Yes i understand it may aswell be another problem...you got a point but bear in mind that waranty service takes a lot of time
Click to expand...
Click to collapse
Thanks theaks, turns out to be a good battery issue...... Didn't know that warranty doesn't cover battery...... Optimus works fine now.... ICS on my mind.