Database Develop

att tilt keyboard problem

Hey guys, i have a huge problem with my tilt, it is driving me crazy. My keyboard is acting crazy. When i press some keys it will give me a double key, like if i press i or o it will write io, and i know that they are close together and that mite be the problem but sometime if i press R it writes ri or ro, its really only with these 3 keys. I was wondering if anyone out there had this problem (funny i had this problem with the phone i had this replaced with the p990i) and how to solve it. i really hope its not a hardware problem cuz i bougth the damn phone from someone on ebay, brand new.
please help, i have the htc rom installed, sleuth 1.0. thanks guys, i appreciate it alot

I had the same problem. It is a bad keyboard membrane. You will need to replace the membrane or send it in for repair. I had att replace me.

great. i dont have att so that means that i will have to sent it to htc right?
damn i never get anything good on ebay (and i keep telling myself that it will be the last time i buy something from ebay). I mean the damn phone was new.
So can i contact htc and send it to them and will they replace it for free? cuz sure att isnt since i have no account with them.

r3awak3n said:
great. i dont have att so that means that i will have to sent it to htc right?
damn i never get anything good on ebay (and i keep telling myself that it will be the last time i buy something from ebay). I mean the damn phone was new.
So can i contact htc and send it to them and will they replace it for free? cuz sure att isnt since i have no account with them.
Click to expand...
Click to collapse
If you bought it BRAND new, sure!! Forget the bull**** on HTC's website about proof of purchase. The Ebay receipt print off is good enough or your cred card statement for the purchase (erase the rest for anything else!!! ). Just as anywhere else, DON'T take no for an answer.

yeah, im not gonna get no for an answer for sure. i paid good money for this. I think i am gonna get my friend to send it to att so i can get a replacement right away, now i gotta flash it back to att crap rom and hope my friend is up to, i heard htc takes its time to get things done and that would mean no phone for 1 month. damn this sucks, thx for the support guys.

r3awak3n said:
yeah, im not gonna get no for an answer for sure. i paid good money for this. I think i am gonna get my friend to send it to att so i can get a replacement right away, now i gotta flash it back to att crap rom and hope my friend is up to, i heard htc takes its time to get things done and that would mean no phone for 1 month. damn this sucks, thx for the support guys.
Click to expand...
Click to collapse
Check this place out first, they deliver anywhere,
http://cnn.cn/shop/8925-tilt-kaiser-c-277_448.html
Found on a 'Bork'?? thread here.

do you by any chance have htc keyboard+keypad installed?
try uninstalling if you have it in there.

seriously? now peoples keyboards are F'ing up? damn.. what is next
I've already gone through so many I've lost count. Frys Electronics is getting tired of me coming into their store every other day with another problem on a new Tilt, lol
First it was the side scroll wheel, it didn't even work
Second was the usb port, it was so tight that when I went to take the usb charger off it, it pulled the usb port out some with it.
Third and most recent was a dead pixel and a slider that closed too far.
Do I just have bad luck? lol

dont have anything installed, just did a hard reset so no progs installed. it looks like its screwed up and how lucky it is exaclty the sam prob as my p990i (which i thought was software problem) but its not.

I'm going to exchange my Tilt under warranty. Anything I should be worried about?

I've installed a few ROMs from this place onto it. I did not SuperCID (just used a HardSPL bypass) it nor SIM Unlock it.
Does this mean that I should be able to undo everything that has been done?
How do I remove HardSPL? Is that possible?
How can I install an original AT&T ROM on it? Where do I find those? I think I found one with Alex's Kitchen, but I'm not sure if that's a full version or what. And what about the AT&T bloat?
Sorry if this is a noob question. I glanced through the Tilt-specific Wiki and the Kaiser Wiki and I didn't see the answer to any of these questions in the FAQs.

see the wiki, there's a howto link for reverting your spl

Oh, awesome. I missed that. I think it was because I was mainly looking through the Tilt-specific Wiki. My mistake.
Here's the thread in case someone else happens accross this one in search of the same advice.
http://cleanimport.xda/index.php?threads/335568/

Just install the original AT&T Rom and you should be fine. I had to send mine in for a warranty exchange last Friday after the radio conked out on it, and got my new one on Monday of this week. Anway, I used the HardSPL too, and I just reflashed the AT&T Rom onto it, put it in the box, slapped the return label on it and sent it on it's merry way
Edit-Somebody on here said they don't check the SPL when they get the defective unit, just that it has the AT&T Rom on it. In fact, I bet they just chuck it in the recyling bin and write it off.

Yeah I'm pretty sure they half inspect the phones. They must get more exchanges than they could deal with. They possibly check the device thoroughly though because it's a high end (dollar) device. Who knows?

I worked in the service department at Best Buy for a while, and I know we didn't check anything when customers returned products. All we did was looked at the stickers on the outside of the products to make sure the serial number, model number, etcetera all matched up, and that was it. As long as those matched up, we could send the devices back to their manufacturers or out to our service centers.
I figured AT&T would operate the same way, but from what I've read on these forums, they do a pretty thorough check. I just wanted to make sure I covered all grounds. Better safe than sorry, y'know?

Yeah, that's true. The guy at the store looked my phone over, and even changed SIM's and agreed something was wrong with the phone's radio, so that's in the notes too.

I found the post I was talking about, it's the first on on the page-
http://forum.xda-developers.com/showthread.php?t=335568&page=23
"Just FYI; I recently returned my 8525 to ATT because it was not charging with the car charger.
I flashed back to the latest ATT ROM and then did a second hard reset. I heard last week from ATT the phone was accepted as a core with no problem.
I was told by a friend at ATT that they don't look at CID, but different splash screens will for sure trip up a return.
Just my experience; hope it helps someone."

Warranty issue?
The touchscreen of my phone is not working. Good thing is that i bought it just 8 months before so i guess its still under warranty? (is it?)
After looking around in the forum i get it reverted back to original locked state and now i want to get my warranty from ATT people. Can you please let me know how to proceed? And if anyone has already done this then what steps he followed? Do we need to send our phone back first and then get the newer phone? Or do they give us the newer phone and then we need to send them the older one back?

ceo.mtcl said:
The touchscreen of my phone is not working. Good thing is that i bought it just 8 months before so i guess its still under warranty? (is it?)
After looking around in the forum i get it reverted back to original locked state and now i want to get my warranty from ATT people. Can you please let me know how to proceed? And if anyone has already done this then what steps he followed? Do we need to send our phone back first and then get the newer phone? Or do they give us the newer phone and then we need to send them the older one back?
Click to expand...
Click to collapse
Just call AT$T, they will check your account to see if you are within warranty. If your problem is within warranty guidelines, they will send you a new (refurb) tilt or if you press, a new (refurb) Fuze ( I would rather have the Tilt ) It usually arrives within five days. It comes with a pre paid return envelope. Take the battery and sim and back cover off the old phone, put them in the new phone. Drop the old one in the envelope. Drop it in the post and you are all set.
If you fail to send the old one back within the time allotted they will bill your account of the full value of the replacement phone. Quick and easy, my replacement phone is over a year old and has worked flawlessly.

My Tilt is maybe 8 months old and decided to stop charging the other night. Unfortunately, I installed a Manila 2D ROM on it some time ago and because it will not recognize the USB cable, I can't roll it back. I'm going to call AT&T today and see about having a replacement shipped to me. I don't think it'll be a problem since it won't turn on and it'll probably be a mail replacement like you described. I'm going to press to get a Fuze, when I ordered the Tilt I paid good money to get it new instead of refurbished and it still stopped working after well under a year of use. If I'm getting a refurbished replacement I'd like the newest model.

KentM said:
My Tilt is maybe 8 months old and decided to stop charging the other night. Unfortunately, I installed a Manila 2D ROM on it some time ago and because it will not recognize the USB cable, I can't roll it back. I'm going to call AT&T today and see about having a replacement shipped to me. I don't think it'll be a problem since it won't turn on and it'll probably be a mail replacement like you described. I'm going to press to get a Fuze, when I ordered the Tilt I paid good money to get it new instead of refurbished and it still stopped working after well under a year of use. If I'm getting a refurbished replacement I'd like the newest model.
Click to expand...
Click to collapse
Unless of course it is a battery issue, and they put in a new battery, see that you have used unapproved software and mark your S/N as immediately out of warranty,.....................I'm just sayin................................

You think that's an issue even exchanging it through the mail?

KentM said:
You think that's an issue even exchanging it through the mail?
Click to expand...
Click to collapse
Do you think they stay in business by by just mailing a new phone to anyone who says, " this is broken, give me anew fuze ?'

I just exchanged my tilt today. My screen broke (the colors became all white and inversed and weird) so I called ATT and they told me to go to this special service warranty store. They looked it over quickly and gave me a new tilt no problem... just make sure you flash the original ATT rom back on it. (They didnt notice I broke the VOID sticker in the screwhole hehe)
PS. I got my tilt last April, and I'm not sure how long the warranty lasts. The guy said I have 90 extra days on this new phone.

denco7 said:
<snip> If your problem is within warranty guidelines, they will send you a new (refurb) tilt or if you press, a new (refurb) Fuze ( I would rather have the Tilt ) </snip>
Click to expand...
Click to collapse
Just out of curiosity, why would you rather have the tilt? I've been thinking of upgrading from the tilt to the fuze...

d_stew said:
Just out of curiosity, why would you rather have the tilt? I've been thinking of upgrading from the tilt to the fuze...
Click to expand...
Click to collapse
Basically , you can have a brand new Fuze the way AT$T and M$ want it, or you can have a Tilt the way you want it. At present there are three times as many custom roms, more ways to customize it and I absolutely will not give up my Tilt screen. After a year of customizing my Tilt to perfection on this site, there is absolutely nothing about the Fuze that interests me.

I'm thinking about sending my Tilt back. It's bricked for some reason. I bought a new (OEM) battery because I thought I had battery problems, still nothing. If AT&T gets a phone that won't even power up what happens, I have hard spl and a flashed rom?

adstevenson said:
If AT&T gets a phone that won't even power up what happens, I have hard spl and a flashed rom?
Click to expand...
Click to collapse
If they manage to resusitate it or even read the flash memory contents (if it's possible to hotwire a car, who knows what can be done with a TyTN II and both of these would be possible), then when they see it's not running an approved ROM/SPL they may act like a bull and charge!
Anyone who runs a custom ROM on a phone thats still under warranty runs that risk should a problem occur that makes it difficult to flash back to original spec.
denco7 I agree entirely with your comments re the importance of a tilting screen but now HTC have developed the Touch Pro 2 (which has a tilting screen) there may soon be a real successor for the Kaiser released to the market. I don't know which providers will pick it up or where it'll be sold though.

Flying Kiwi said:
If they manage to resusitate it or even read the flash memory contents (if it's possible to hotwire a car, who knows what can be done with a TyTN II and both of these would be possible), then when they see it's not running an approved ROM/SPL they may act like a bull and charge!
Anyone who runs a custom ROM on a phone thats still under warranty runs that risk should a problem occur that makes it difficult to flash back to original spec.
Does the same thing apply if it's not under warranty but has insurance from at&t on it?
Click to expand...
Click to collapse

Help.. Bricked G1 (HTC Dream)

ok, to make it easier to explain, I made a video. Sorry for talking so low.
http://www.youtube.com/watch?v=ypQBEARaw9E
I recorded that with my G1, the "broken" G1 is my brothers.
We have a serious problem, we cannot exchange it, we bought it last week and since we bought it has been having problems. We were going to take it to the store and then yesterday morning, it was like that, it was working "fine" at night. The problem is that we took it to the store, and the "dot" behind the battery is red, which "means" it got wet... but it didn't, I'm not going to lie, it didn't get wet my brother has taken care of that phone more than anything, it still has all the plastic protectors, even if the phone was acting really weird...
Ok ok, to the point. It doesn't do anything, as you saw in the video, when you press the power button the buttons flash until I depress it, and then they just stay on. The same happens when I try going into recovery, or bootloader modes, nothing... I decided to leave it like that for a few hours, nothing.
Either the device is bricked, the screen is damaged, or the whole device is screwed.... What do you guys think??
Thanks in advance.

Either the device is bricked, the screen is damaged, or the whole device is screwed.... What do you guys think??
Click to expand...
Click to collapse
It could very well be all 3. Did you guys get this from T-Mobile?

The dot in the battery compartment of my phone is red (well, orange I supposed) and my phone has never been wet and is working fine. I'd argue the case if I were you.
Regards,
Dave

SolemnWishing said:
It could very well be all 3. Did you guys get this from T-Mobile?
Click to expand...
Click to collapse
Yes we did get it directly from a (official) T-Mobile store (not a 3rd party retailer).. we went there and they complained about the phone "getting wet"... the phone looks perfect and never gotten wet.
foxmeister said:
The dot in the battery compartment of my phone is red (well, orange I supposed) and my phone has never been wet and is working fine. I'd argue the case if I were you.
Regards,
Dave
Click to expand...
Click to collapse
I am going to argue, I already started arguing by calling tmobile directly but they *****ed about why didnt i take the phone within the 14-day warranty if it was giving me issues and waited for this to happen....... they couldn't do anything, whatever, I'm going to try to take this further because, just like you, I can assure you my phone hasn't gotten wet.
Can you help me an send me a picture of your phone? So I could have some proof, my own phone's dot is white, and some other phones from friends/family are also white...
Thanks!

I've heard stories of that indicator turning red/pink when people have left the phone in the bathroom while showering... supposedly a lot of steam can turn it red.

uansari1 said:
I've heard stories of that indicator turning red/pink when people have left the phone in the bathroom while showering... supposedly a lot of steam can turn it red.
Click to expand...
Click to collapse
Yeah they told me about this, and I actually *****ed my brother about this but he doesn't do this, I do, and my phone is fine. Anyways, he told me he just leaves the phone charging in the room while he showers...

So I had to get a new one by claiming the insurance ($130 deductible.....) there was no win for me here...... the only thing was that I was able to keep the damaged phone.
I called HTC to try and figure out how much it would be to fix it. The lady that answered the phone said the symptoms were like those of a bad motherboard, and she said it'd cost me around $475 to fix it, wait, what??.....
So, know, idk what to do with this crap. I might try to repair it.
Thanks anyways guys!

crackertc said:
So I had to get a new one by claiming the insurance ($130 deductible.....) there was no win for me here...... the only thing was that I was able to keep the damaged phone.
I called HTC to try and figure out how much it would be to fix it. The lady that answered the phone said the symptoms were like those of a bad motherboard, and she said it'd cost me around $475 to fix it, wait, what??.....
So, know, idk what to do with this crap. I might try to repair it.
Thanks anyways guys!
Click to expand...
Click to collapse
I need a cooked mainboard for circuit tracing, will result in it being turned into scrap, but should lead to/help in the process of solving the brick problem. PM me if interested.
Thanks.

I will have a true bricked board in a couple of days, the problem is i`m in Santo Domingo, DR, if you pay for the shipping i`ll be glad to Fedex it to you.
P.S. the H. SLP update brick my phone: T-Mobile screen, no response any key combinarion.
PM me

Cuore_alfa said:
I will have a true bricked board in a couple of days, the problem is i`m in Santo Domingo, DR, if you pay for the shipping i`ll be glad to Fedex it to you.
P.S. the H. SLP update brick my phone: T-Mobile screen, no response any key combinarion.
PM me
Click to expand...
Click to collapse
Ah, right. Tell you what... since I'm volunteering my time to trace the circuit and my phone works perfectly, there is nothing for me to gain out of this, so I'm not the one to be asking for money.
If you can't afford it yourself, might be a community thing, but hold off for a while, there is someone else I've been communicating with privately who may be sending a bricked board, if it works out, then I won't need yours.

Ill volunteer a bricked board

crackertc said:
So I had to get a new one by claiming the insurance ($130 deductible.....) there was no win for me here...... the only thing was that I was able to keep the damaged phone.
I called HTC to try and figure out how much it would be to fix it. The lady that answered the phone said the symptoms were like those of a bad motherboard, and she said it'd cost me around $475 to fix it, wait, what??.....
So, know, idk what to do with this crap. I might try to repair it.
Thanks anyways guys!
Click to expand...
Click to collapse
Find a broken G1 on eBay or CG and try repairing it yourself. Might run you under $100 to do this and it's probably a great learning experience...not to mention you could end up with another working G1.

uansari1 said:
Find a broken G1 on eBay or CG and try repairing it yourself. Might run you under $100 to do this and it's probably a great learning experience...not to mention you could end up with another working G1.
Click to expand...
Click to collapse
Thanks, and yeah I was already looking into one, found one locally with a broken screen this guy might be giving it to me for like 30 bucks so that'd be great. I have the tools and everything, Ive fixed phones, including iPhones, and also HW unlock on iPhones when there was that moment were SW unlock was not possible and I did like 2 HW unlocks... ok too much talk
Thanks anyways to every one, If I can't fix this I'd definately consider sending the MB to lbcoder

My ebay board just arrive! i hope to fix my phone tomorrow.

Shoulda just swap the stickers and got the warranty replacement.

UK repair times

Hi guys,
So finally, the power button issue has got too bad and my N1 is going back for repair with HTC UK. The courier is picking it up tomorrow AM. Anyone know how long I'll have to wait before I get it back?
I'll be playing with my wifes N1 while its away, but its just not the same.
Thanks,
Scarygore.

Hi,
Mine was confirmed received by HTC UK on Wednesday 25th last week. Its still with them, and all the online repair status says is:
"We have completed our diagnostic tests and have a quotation ready for your review."
And then when clicking on this:
"There are no active quotations for this ticket. If you have any questions please contact the customer support."
I phoned customer support on Friday but they were not able to tell me anything at all...
I'm hoping for an update tomorrow.
The repair is for the powerbutton also.

When I sent mine in, it was collected on a Monday and back in my hand on the Friday. Can't fault them.

Was it yours or a replacemet though, cause thats different

It was my phone, repaired.

Thanks for your replies.
The UPS guy picked it up an hour ago.
I going to miss it!

Scarygore,
Any news on your repair? HTC still has mine :-/
Cheers

No news so far, the online tracker says they have recived it but thats all. Anyone know how to get Froyo to run on a Samsung Tocco?
The waiting sucks.

Bakachu did you get yours back, did you have to pay? I got exactly the same message on mine, dont know if I want to phone as have unlocked bootloader. They should repair FOC though as a hardware fault. If not I will complain to my CC company and get them to refund me the phone. This is my second repair as had a dust issue early on.
bakachu said:
"We have completed our diagnostic tests and have a quotation ready for your review."
"There are no active quotations for this ticket. If you have any questions please contact the customer support."
Click to expand...
Click to collapse

I have just got off the phone with HTC UK.
They tell me that they put “quotation” on the tracker until they investigate why the fault has occurred. I should phone back in a few days after the engineer has investigated.
So fairly confident this should be repaired under warranty as the phone looks brand new.

Mines still going under repair.
Numerous calls to HTC end up with a 'repairs take 14 working days' standard line.
However, the status on the web page has changed from 'quotation ready' to 'we are repairing your phone'
Mine was unlocked too, even with a couple of scratches, but there's no way I would accept responsibility for this design flaw. From what I understand, HTC is quite good at fixing obvious hardware issues under warranty on unlocked phones. Even this showed up in a blog a couple of days ago:
http://www.androidguys.com/2010/09/08/manage-nexus-broken-power-button/
All this waiting is making me eye up the G2 some more.... mmmm!

Acording to UPS mine arrived at 10am Wednesday. The status changed a week ago on HTC's site to 'we have recived your phone at HTC service centre'. Two days after it actually got there. Since then, nothing.
I would have thought that as it's a known issue they could just send out a refurb. I know in the US they will do that.
I'm not impressed with the service so far, it wasn't cheap in the first place and I'm left using a two year old Samsung piece of (insert explitive here).
It's not even rooted, totaly stock with a factory reset before i parcelled it up.

Well I phoned up to chase.
They have had the phone at their site for 4 working days, and I am told to expect to have it in a further 8 working days. Will mean 3 weeks without my exspensive phone.
They also stated that my phone was listed as out of warranty but asked me if that was the case, I told them definitely not. They said the engineer will begin work once he has proof of purchase, I asked what I am required to do they said just wait till I get it back.
They also told me their computer systems are currently not working properly so the online tracking may be wrong. So its just a long wait until I get the phone back.

I have my phone back in my hands now!
It's been rewiped and bootloader has been relocked.

bakachu,
Glad to hear you've got it back. If mine takes as long as yours I'll recive it in about a week.
Did they have to replace the screen? I heard of on instance were they did change the screen when it was sent in for the power button fault.
If mine comes back with an S-LCD screen I'll go mental.

Screen + everything else exactly the same Even still has my screen protector in perfect condition on it!

Scarygore said:
bakachu,
Glad to hear you've got it back. If mine takes as long as yours I'll recive it in about a week.
Did they have to replace the screen? I heard of on instance were they did change the screen when it was sent in for the power button fault.
If mine comes back with an S-LCD screen I'll go mental.
Click to expand...
Click to collapse
How can you check?
Mine was collected last Tuesday for a cracked screen repair.
Was delivered to them by UPS on Wednesday and all the online tracker says is received.
I've tried calling a few times and they've said that there is a bit of a back log of repairs at the moment.

t0ph0id said:
How can you check?
Mine was collected last Tuesday for a cracked screen repair.
Was delivered to them by UPS on Wednesday and all the online tracker says is received.
I've tried calling a few times and they've said that there is a bit of a back log of repairs at the moment.
Click to expand...
Click to collapse
I believe it's obvious if you turn it on in the dark next to a standard screen. A lot of light leaks around the sides.
I'll just compare it to my wife's when I get it back.
Hope the repair times speed up for you.

Scarygore said:
I believe it's obvious if you turn it on in the dark next to a standard screen. A lot of light leaks around the sides.
I'll just compare it to my wife's when I get it back.
Hope the repair times speed up for you.
Click to expand...
Click to collapse
So when I get my quote for the repair should I enquire if it will be S-LCD?
My other option if it is is to get it back, send it to my mobile phone insurer and get it repaired/replace/cash through them.

t0ph0id said:
So when I get my quote for the repair should I enquire if it will be S-LCD?
My other option if it is is to get it back, send it to my mobile phone insurer and get it repaired/replace/cash through them.
Click to expand...
Click to collapse
Maybe you should try Youtube for comparison video's and see how much it would bother you.
A user named 'Rusty!' posted a link to one somewhere on here. I can't look for it at the moment, I'm still at work and Youtube is barred.

Help Stuck at boot up screen.

Hey guys I'm new to android and I'll keep it short. I bought my Galaxy S about a month ago. It's unlocked and rooted and I also have the latest firmware update.
Ok so all I wanted to do was change the battery color from the stock blue to green. I downloaded Rom Manager and I also downloaded smooth-sense-1.0-Incredible-Stock-8-1 thinking that I could use it.
Well I flashed it with Rom manager and when my phone rebooted I was stuck on the samsung boot up screen. It plays the music but no animation. I've tried every single mention known to get it to boot into recovery mode. I've also tried to get into download mode with no sucess. My last option was to do a hard reset and when I tried that still a no go just stays at the boot screen wth the music.
Anything???? Is there a way to have it recognised thru usb so I can use ADB?
Thanks for your help

if you can get the 3 buttons Download Mode working
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/GT-I9000
you can reflash the phone back to normal using Odin and a stock firmware

Thanks for the quick resonse. For some reason I cant get it to get into download mode thanks for the link as well I'm gonna check that out

pro95accord said:
Thanks for the quick resonse. For some reason I cant get it to get into download mode thanks for the link as well I'm gonna check that out
Click to expand...
Click to collapse
Turn off the phone, press volume up + volume down and plug the phone to USB. I did worked to me when all the other options failed.

JorgeC said:
Turn off the phone, press volume up + volume down and plug the phone to USB. I did worked to me when all the other options failed.
Click to expand...
Click to collapse
that didn't work crap
I have a video of what it's doing but I can't upload it cause i'm new.

i'll take a guess
it's going into an endless loop of the white Galaxy S logo and back and logo and back?

if I hold the power button thats all it does. Logo to black to logo to black over and over.

yup, you got one that have the 3 buttons disabled.
you can try that crazy heating the phone method talked about on some other topic, and see if that works
but the best thing is to send it back to Bell to have it replaced
you can even print the facebook where Samsung confirmed the 3 button missing is a bug, and it needs to be fixed, so it's under warranty

http://www.facebook.com/samsungmobilecanada
Samsung Mobile Canada Thanks to everyone for your continued patience and feedback as we work through the three-button reset issue on the Galaxy S Vibrant. Rest assured, it is a top priority. Please stay tuned for updates this week.
Click to expand...
Click to collapse
this helps too
http://www.facebook.com/photo.php?pid=30889975&o=all&op=1&view=all&subj=260085296049&id=1213893661

The main problem is I bought the phone off someone thats on bell. I'm on telus and the phones unlocked. So I don't think I'll be able to send it to bell. I'm gonna try contacting samsung

is there a method to atleast get the USB to respond to my pc??? I hooked it up my laptop with XP and when the phone boots and I shut it off with power button with USB connected then my laptop detects USB device but I can't get access to it ADB

I'm lost I have a phone with 1 Year warranty thats garbage on top of that I'd be able to fix this problem but my phone had to be one of the phones with the buttons disabled crap.
Tried the Heat trick with blow dryer but nothing.

Update:
Bell doesn't want to fix it cause "I'm not a customer" and samsungs saying Bell has to cover they're warranty.
Don't know what to do. I posted a complaint with BBB (better, business, bureau) since none of them wanna fix a Defeactive phone should have got the HTC Desire or stuck with my BB at least your able to recover the phone your self

here's a quick video
http://www.youtube.com/watch?v=XPmHeJvlb-I
Is it possible to force the phone to be detected thru USB? Sometimes if I hold a certain sequence and it goes back to the charging screen my pc detects a USB device but when I try to connect via ADB I get nothing. Does the phone need to be fully booted for the usb to work?

Well i finally got my galaxy to work. Solution sent it to a company that fixes phones for bell and warranty covered it. All they had to do is reflash it and it works i also have recivery mode working too.
I had no receipt and i almost list hope so screw bell canada thanks for everyones help.
Sent from my GT-I9000M using XDA App

pro95accord said:
Well i finally got my galaxy to work. Solution sent it to a company that fixes phones for bell and warranty covered it. All they had to do is reflash it and it works i also have recivery mode working too.
I had no receipt and i almost list hope so screw bell canada thanks for everyones help.
Sent from my GT-I9000M using XDA App
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Do you know if they only deal with Canadian residents? If its not too much trouble to share the info it might help others who are getting the runaround with Bell for not being customers.

that does actually reminds me Samsung do have a phone and company name listing to do their repairs here in Canada
maybe they have a similar outsourced company in the USA to deal with the Samsung phone repairs.
call Samsung USA and ask for a repair place for the I9000 model
if you mention the i9000M they will send you to the Canadian Bell, since you sent it my way anyways, there is no need for that i guess, but it is still good to know

When I spoke with Samsung USA, they said they could only deal with phones being sold in the US. They asked for the model number before they could even get a service work put in. Warranty works a little different here than in Canada because I know that if you have a problem with a certain product, you can deal directly with the manufacturer instead of having to go through the place you bought it from directly. They recommend you go through them first, but you can bypass them without too much hassle.
Everyone I spoke to in Samsung Canada said the opposite. Deal with the carrier/store for three times before Samsung Canada can intervene. It would be nice to know which companies can run warranty work without having to wait those three times and not have to worry about a receipt and being a Bell customer considering that the phone does carry a 1 year warranty. I don't understand why Bell has to initiate it cause it makes it kinda pointless.

Company is called futuretel. Email them and explain what happen and that you need the phone serviced. If you have the bill for it even better but if you don't they'll repair it based on manufacturer date.
Don't believe what Samsung Canada says that they'll deal with it after 3 times. I called bell then samsung then bell then samsung US then Samsung Canada (which is in the US lol) maybe 10X I almost gave up and threw the phone out but they gave me the repair centres phone number which was a start.
Samsung US rep was 1000 times more helpful the the Canadian one even thou it was still american. They were willing to take back the phone opposed to "You have to deal with the Carrier" I was getting tired of hearing that.
Good Luck Guys

pro95accord said:
Company is called futuretel. Email them and explain what happen and that you need the phone serviced. If you have the bill for it even better but if you don't they'll repair it based on manufacturer date.
Don't believe what Samsung Canada says that they'll deal with it after 3 times. I called bell then samsung then bell then samsung US then Samsung Canada (which is in the US lol) maybe 10X I almost gave up and threw the phone out but they gave me the repair centres phone number which was a start.
Samsung US rep was 1000 times more helpful the the Canadian one even thou it was still american. They were willing to take back the phone opposed to "You have to deal with the Carrier" I was getting tired of hearing that.
Good Luck Guys
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Click to collapse
Thanks for the info. Could be useful for a lot of people.
I agree, the people at Samsung Canada weren't friendly at all. The staff I spoke to sounded like they were based in Texas and kept telling me to call Bell without even trying to help. Samsung USA staff was very friendly but couldn't help me cause they couldn't enter the i9000M model into their system. They did sound like they wanted to take the phone back cause of the situation I was in but just couldn't get past their system's restrictions of getting a work order in. The Samsung USA staff seemed like they were based in the Philippines.