Cannot Answer Phone... - Captivate Q&A, Help & Troubleshooting

I have a situation occasionally where right at the time I have a call coming in, circumstances of using the phone put me at the home screen while the phone is ringing.
When that happens I cannot answer the phone. If I press and hold the home, it does not have anything on the taskmanager to go to to answer. If I press the green phone icon, it takes me to the dialer, which is presented ready for me to dial and a green call button. Still ringing...
Any ideas on how to answer the phone in a situation like this?

I believe you can drag the top bar down and answer it.

had this happen one time. weird. at the exact moment i sent a text to the same person that was calling me. it was ringing in my hand but no where to answer. hit the phone icon and it was just the dialer.

mtrsttr said:
I believe you can drag the top bar down and answer it.
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Yes I think so too. I had this happened once and at the top bar is a green phone icon. Drag the bar down click on phone and it take you to the phone screen to answer.

Wow. Thanks. It is weird.
I'll try pulling down the notification bar next time it happens.

Related

Annoying Problem

Hi
I don't know if anyone has experienced this or has a fix for it.
I picked up my Tytn II last week and I must say it's a cracking piece of kit. I seem to be experiencing a problem though.
If I say for example make a voice call and then hang up. I find that the word "phone" replaces the start menu in the top left hand corner of the screen. This wont default back to start and effectively makes the whole top row of icons inoperable. Ie battery status volume control etc. I have found this problem when using other apps, ie calendar, so it's not specific to just making voice calls.
The only way to get the top row of icons working again is to do a soft reset
All icons not on the top row seem to work ok (apart from keylock)
Any ideas ??
Massiv
Dont soft reset... just hit the power button to go into standby, then hit it again and the device will work again.
Hey presto it worked. Thanks for that. It's a bit annoying having to do that though.
Massiv
Its not a fix... its just a workaround.
When you end calls. Try first pressing the end call button, then the ok button.

Couple of problems

I have a couple of anoying problems with the diamond. Its my first smart phone and there are som things I think the SonyEricsson handle better
First, whats up with the deal that Phone mode dissapears when you talk? When I´m calling some kind of support and need to press numbers thru the menu the phone locks after just about 5 secs and I have to go in to phone and keypad again, very anoying. Is their a way to keep in i phone mode to easy access to the keypad and ex speaker mode?
Second, the phone doesnt vibrate when it rings. When I choose vibrate-mode in the quick list it goes quite and vibrating, great for meetings. But I still want the phone to vibrate if I´m in a club or something
Third, Is there any way to shut down the function of the keypad appears automatically? When I go in the phone and wants to call I may have the number in the quick list but then I have to get the keypad away to see it. Isnt there a way to get it to appear only when I actually press the keypad button?
That was the first three questions, I suspects there will be plenty more after a while But I would appreciate any help I can get
claxx said:
I have a couple of anoying problems with the diamond. Its my first smart phone and there are som things I think the SonyEricsson handle better
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Click to collapse
those are not problems. those are you not reading diamond's manual or searching the forum. anyway:
First, whats up with the deal that Phone mode dissapears when you talk? When I´m calling some kind of support and need to press numbers thru the menu the phone locks after just about 5 secs and I have to go in to phone and keypad again, very anoying. Is their a way to keep in i phone mode to easy access to the keypad and ex speaker mode?
Click to expand...
Click to collapse
this is a feature not a bug and it is for you not to start any app with yr ear.
it can be override in many ways. one of them is using advance configuration 3.2. search! search!
Second, the phone doesnt vibrate when it rings. When I choose vibrate-mode in the quick list it goes quite and vibrating, great for meetings. But I still want the phone to vibrate if I´m in a club or something
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Click to collapse
try settings/phone/ring type/ vibrate and ring or vibrate the ring.
Third, Is there any way to shut down the function of the keypad appears automatically? When I go in the phone and wants to call I may have the number in the quick list but then I have to get the keypad away to see it. Isnt there a way to get it to appear only when I actually press the keypad button?
Click to expand...
Click to collapse
also can be changed. in phone mode go to menu/view/speed dial. this way when you call you'll get behind the phone pad yr speed dial. just push the little phone icon in the middle, lower screen and you'll have the speed dial only.
That was the first three questions, I suspects there will be plenty more after a while But I would appreciate any help I can get
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Click to collapse
i hope that next questions you are going to ask are going to be after you'll read the manual and a few threads here or you'll get ignored or worse...seriously flamed.
this is a feature not a bug and it is for you not to start any app with yr ear.
it can be override in many ways. one of them is using advance configuration 3.2. search! search!
I was told to put Phone sleep during call and fast sleep during call to Disable and Not Allowed in AC but the problems still remains.
also can be changed. in phone mode go to menu/view/speed dial. this way when you call you'll get behind the phone pad yr speed dial. just push the little phone icon in the middle, lower screen and you'll have the speed dial only.
I want to change the way the keypad acts. So its never appears automatically when the phone thinks I´m gonna use it, when I´m gonna write a SMS for example

its hard to answer calls on hd7 when phone is acting up

hey guys sometime when i get and incoming call my phone start acting up and i cant slide up to take the call, my screen wont respond and no hard keys to press if some one know how to fix this please let me know if not im giving this wp7 a 2nd software update a chace to get this right. ms should be a genieus when it comes to software not apple or google. you never know when a emergency call comes in and you could not get it, im so concern about this. i had enough with 6.5 now this. but the problem is that i love ms i keep coming back. ****tttt
if a soft reset doesn't fix it you could hard reset. Just make sure you make a list of installed apps to make sure you get them all back on there.
I hadn't heard of this happening before.
I had the same problem once. I just switched the display off and on again (while the phone was still ringing) and then I could take the call.
chr5s11 said:
I had the same problem once. I just switched the display off and on again (while the phone was still ringing) and then I could take the call.
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Click to collapse
+1 this happens from time to time.
hit the POWER button to shut of screen, this just powers of the sound and display and does not efect the incoming call.
Press the POWER button to turn the screen back on where you still see the incoming call and the screen will now respond correctly allowing you to answer.
no need to rest or anything.
xma1e said:
+1 this happens from time to time.
hit the POWER button to shut of screen, this just powers of the sound and display and does not efect the incoming call.
Press the POWER button to turn the screen back on where you still see the incoming call and the screen will now respond correctly allowing you to answer.
no need to rest or anything.
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Click to collapse
+1 Me too.
Is there any remedy to this issue???, i'm having the same thing

Mute toggle

Hi everyone
Just got the xperia z yesterday (after my previous lg 4x was stolen... grrr... may the thief get permanent bursting hemorroids...) and I noticed a weird thing.
The mute/vibrate/sound toggle in the notification bar does not seem to work, and the same goes for the one in the popup shown by pressing the power button for a couple seconds.
Details: the mute or vibrate icon appears on the notification bar, but if I check the volumes in settings, they're still all on, and if I receive a call or get a notification or whatever, the phone actually rings despite the supposedly muted state.
All this doesn't happen if I "manually" turn the volume off with the volume buttons or via settings: in that case the vibrate icon appears and the phone actually does not ring.
Has anyone experienced anything similar?
Nope but you may want to try a factory reset.
And this is not the troubleshooting section.
Sent from my gorgeous White Xperia Z
Rashkae said:
And this is not the troubleshooting section.
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Click to collapse
Ooops, sorry my bad, I posted while I was still half asleep
Yes. this is happening on mine too. Really annoying. If you get it sorted then please let me know!

(question) can't answer calls sometimes

Hey folks,
Sometimes like 1 out of 10-15 calls for some reason it seems I can't answer the call or hang it up. I have to wait it out and even if I slide the green icon on the phone does nothing, it just sits there and I have to wait up untill the person hangs up so I can do anything. After this I can call and pick up the phone no problem but ones in a wile this thing will happen again.
Any one know why is this happening is there something triggering this, or how to fix it?
I have no lockscreen, no password nothing, just power button and the home screen where you have to swipe that's all, if that matters even.

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