I might have to send mine back, if I were to buy some apps and then get a different handset, can I still use them on the new device.
Kev
no they are tied to your gmail account. So if you send it back you can restore them on your new device without having to pay again..
I can verify this - I have apps that I bought for my G1, still in my downloads when I got my magic and again have been transferred to my Hero. Linking to your gmail account is a really fair way for software to work -
On Win Mo it was often tied to the IMEI so if it bust or you sold it you had to buy again or grovel for another code....
Dayzz
Thanks Both, that is good to know.
Coupled with a post I have read on here from someone who apparantly got a refund very simply on an app, it is making Android look really good.
Only issues left for me are.
1. Trying to forget how good the iPhone is (at the things it does)
2. Try to increase font sizes on Hero.
3. Try to solve the frequent "a network error has occured, please retry, or cancel and return to the previous screen"
4. Solve the seemingly poor wi-fi reception.
5. Try to forgot how none of those things are an issue on iPhone
Kev
kevwright said:
Thanks Both, that is good to know.
Coupled with a post I have read on here from someone who apparantly got a refund very simply on an app, it is making Android look really good.
Only issues left for me are.
1. Trying to forget how good the iPhone is (at the things it does)
2. Try to increase font sizes on Hero.
3. Try to solve the frequent "a network error has occured, please retry, or cancel and return to the previous screen"
4. Solve the seemingly poor wi-fi reception.
5. Try to forgot how none of those things are an issue on iPhone
Kev
Click to expand...
Click to collapse
Lot of things there that you have compared to the iPhone, what do you like better than the iPhone though?
<CrunchyNutclusters Mode>
Nahhh get a iPhone. The Hero's not for you. It's 'orrible. You won't Like it.
<CrunchyNutClusters Mode/>
Hehehe
Dayzzzz - Get set for going off to the Ed Festival...
It appears to be tied in my experience. I bought video safe and photo safe on the g1, and on upgrading to a g2, it am unable to install those apps. It appears that trying to reinstall is making an attempt to charge my bank card again.
I have emailed the supplier. I would see what they have to say.
You might get a checking credit card details message but I think this is just to check that its the same as the one that paid. I've never been charged again for the apps I've bought, including copilot .
Dayz
Anyone else use this navigation software ?
I used it on my Hero without any major problems. It took them an age to get a Froyo version sorted out. Put it on my Nexus One. Its now an excellent example of how to write totally non functional code! I am unable to download maps via the built in map downloader. A definite step backwards by ALK Technologies.
As for any kind of support, that's as useless as their software!
So, unless someone here call prove to me otherwise, stay well clear of this software. Take heed of the comments on the Market about it too.
Hmm works fine for me. You just need to turn on wifi before downloading maps through the app.
What exactly is the problem when you try?
My wifi is on permanently if i am at home or at the office. The maps never download. There is no indication they are downloading either, no progress bar at all. What phone are you running it on ? A Nexus One ?
Yeah a nexus one...
Once you pass all the setup screens and get into co-pilot (with no map), go menu get maps, or updates. Its one of those options. Then you'll see the progress bar.
For some reason or another the download is probably being interupted. Maybe you let your phone sleep and wifi turns off?
Ok will try it yet again. Thanks for the help.
CoPilot 8 .. utterly useless!!
Ok so today I tried to reinstall CoPilot 8 on my Nexus One.
This software is awful! Firstly I was unable to install the voice I wanted, just said File Error. Sorted that out by choosing a different voice. Then tried to download UK maps. Failed every time. Made sure Wifi did not go to sleep just to make sure.
Figured it was time to send emails of complaint to Head Office in the USA. Interestingly enough every single published contact email address for that company bounces... odd eh ? Have given up on CoPilot and doubt I will ever get my money back.
To every one else, think long and hard before you waste your money.
When you bought it through market you should have got a license/activation email from '[email protected]'
Send them an email and it'll automatically create a trouble ticket which they'll respond to.
I have lost count of the number of times I have "raised a ticket" with ALK. Interestingly the moment they reply (in any way, useful or not) they close the ticket. Pointless if the problem has not been resolved. They are very difficult to get in touch with (in a sensible way), perhaps this is deliberate? Given the very poor comments on the Market about this application I can understand their desire not to communicate with the many angry people who purchased this application and are unable to use it. I guess the next step is to send them a letter and if they still choose to do nothing I will pursue my refund through the UK small claims court system. Perhaps that will make them respond ? Its a shame because on my Hero the software worked reasonably well :-(
I've given up on that cr*p software
Works fine for me. My installation and setup process went very smooth.
Its great when it works properly. I had an issue with license keys after I had a N1 replaced and they sorted it out pretty quickly. If you reply to the email the ticket is re-opened.
Having said that i've seen many complaints on the net about them. If you bought it on a credit card just threaten to charge it back. That'll kick them into gear.
The pattern i've found is that anything 'easy' to fix they handle well, anything obscure or that might take some diagnosis or thought and they keep fobbing you off hoping you'll give up.
Luckily google market has a 24 hour refund period.. if you have problems in setup just hit the refund button. A bit late for you now tho i guess.
christiankk said:
I've given up on that cr*p software
Click to expand...
Click to collapse
I am sorry you are having problems but it is not bad software. I was one of the REALLY early users and had to jump through substantial hoops to get maps installed. Once everything was running correctly though it has proven reliable and I have not had a problem since not related to me upgrading to an unsupported ROM.
Navigation is nice if you are in a well covered area for data but copilot has advantages in spottier areas. I use both depending on my mood and neither is crap.
Are there 2010 maps out for Copilot yet? I've run the latest auto update but I'm still getting 2009 ones .
It told me to turn into a wall yesterday
Could not disagree with you more, I have had a few problems with downloads and activations (I am a frequent rom swapper), and each time theyre customer support was prompt and courteous. Performing account resets or offering advice about side loading maps downloaded using the copilot desktop software (which downloads MUCH faster FYI).
But the real kicker is go off cell grid some time (like camping which i do alot). Google maps will fail on you as it requires constant connection to reload a map if you leave the map screen at any time, Copilot stores maps on the SD card allowing me to find that odd rural route to the highway and re-enable Google maps with all my layers. Its a real life saver off the grid.
I never had any issues with moving to Co-Pilot on the Nexus One (had it installed previously on my Hero). The only gripe I have with the software is that it doesn't disable the onboard speaker when routing audio to bluetooth end up with a echo, raised a ticket.. who knows if it will be fixed.
I've been using a modified 800x600 version of MotoNav that actually works very very well. I think it was yanked out of *gasp* a motorola.
The reg uses one of those 876x600 or something resolutions which will run but will cut off the bottom.
I bought the Nook Color while visiting Boston few weeks ago and activated it in some random Apple store (free wifi!)
Now I'm wondering, if I ever need to activate it again while not in the US, are there any workarounds? or can it be activated from anywhere?
I activated mine from Hong Kong, no issues. afaik you don't have to be in the USA to activate it, the only thing about the NC is that you have to be in the States to buy books from B&N (and that is only IP-wise too) and go on Pandora.
Ypocaramel said:
I activated mine from Hong Kong, no issues. afaik you don't have to be in the USA to activate it, the only thing about the NC is that you have to be in the States to buy books from B&N (and that is only IP-wise too) and go on Pandora.
Click to expand...
Click to collapse
Ok good to know
One more question, when I load my own epubs to the nook, they show up in all the right places except for the home screen, there are only the b&n books, any way to get my own epubs there?
Activated in Spain with no problems. The only issue is you can't buy anything out of USA.
Yeah it works. I still hope someone here finds a way to circumvent the activation / registration process. Nobody knows how much the nook is phoning home to B&N.
Also, some versions of the classic nook firmware forced registration like the nc, and B&N filtered non US IP addressss...
Their TOS allow them to disable your device by deactivating your account. So if our NOOKs for instance send back lists of installed apps, B&N would know that we rooted (went against their TOS) and could deregister our device ... yeah, all this might not be a big deal since accounts can be easily created again, but that again might change.
that's a great news, I order my NC today, but I live in france.
Is there a way to root before registering?
Yeah, I believe for our rooting method it doesn't matter when we do it.
Now, even if you are rooted you'd have to know which files to change so that the registration Wizard doesn't come up. Maybe you could just kill the process of the wizard via adb, but you might have to do this at every boot and maybe the wizard is part of some larger app, like the DeviceManager.apk that has to run in the background all the time.
You can test and unregister, then register again via the menus. So maybe analyzing the data partition's differences in between could help us find the important files.
On a registered device I already tested deleting /data/system/accounts.db, which caused my name etc. to disappear from he device info. Still the wizard did not come up again, and I believe there must be another place where the nook saves a account ID or at least a bit that says, "wizard is finished". I also tried to delete the data directory for the device manager. This simply caused a notification to appear at reboot, that my device has been updated. (Of course it hasn't been updated). Still no wizard to be seen and root was left untouched.
Hi
My Nook is rooted and is great. However I'm needing to deregister it so the new owner can use it.
Whats the best way to do this? I'm not 100% sure I actually have the B&N password as I'll never order from them being in the UK.
M
Three apps installed themselves without my intervention:
Cookie Jam
Drippler
RetailMeNot
They didn't come preinstalled, but just installed themselves today. I was able to uninstall them but they keep coming back.
Any idea what's going on? They do not show up under My Apps in the play store, but I can uninstall them through settings. I did a factory reset and didn't install anything and they still come back.
Mine just did the same thing also. Just got it two days ago too. I've uninstalled them now, and they haven't come back yet, but that is disturbing if you say gotta keeps coming back.
Forgot to mention this, I've already disabled the other app stores except for the Google play store.
Just happened to me as well. Thought I was the victim of some new exploit.
This just happened to me, and it is driving me nuts. I think I tracked it down to a program called DTIgnite. Somehow, a sight I visited or a link I clicked installed this program which essentially gives the controller a backdoor to install anything they want. I dont recall it being in the file directory before, but its there now and it survives a factory reset. Mine started doing it yesterday and I have done about 2 dozen factory resets trying to narrow down the problem I was able to determine that it only downloads these programs (the same thee mentioned) when the sim card is inserted. Without the sim card, and with an active wifi connection, it does not do it. The moment it gets a carrier signal, it begins downloading those three apps in the background. I went to tomobile and got a new sim card, and it still does it, but not if I put the sim card in a different phone. So it lies within my note 4 not my account or the sim card. Furthermore, if you factory reset without the simcard, DTIgnite does not appear in the file directory. Once it is inserted, DTIGnite downloads itself and then these three programs. This leads me to believe that what ever site I visited or clicked on, rooted my phone. Because, how else would it survive a reset unless it was in the root directory?
Now DTIgnite is an app developed by a firm that tries to market its capabilities to carriers in order to give them backdoor access to phones. I think its possible someone licensed the software and repurposed it to install bloat ware of their own for third party companies for profit.
In anycase, because of my work, I cannot have a compromised phone and must replace it now. Thinking about contacting a lawyer and seeing what can be done to the company that makes DTIgnite
raptir said:
Three apps installed themselves without my intervention:
Cookie Jam
Drippler
RetailMeNot
They didn't come preinstalled, but just installed themselves today. I was able to uninstall them but they keep coming back.
Any idea what's going on? They do not show up under My Apps in the play store, but I can uninstall them through settings. I did a factory reset and didn't install anything and they still come back.
Click to expand...
Click to collapse
---------- Post added at 11:01 PM ---------- Previous post was at 10:22 PM ----------
IDIgnite is indeed the problem. I reformated without the Sim, and then without logging into any account I checked the app manager. Within, is DTIgnite, but once it is "turned off" you can insert the sim card and it will not resinstall those three programs. However, this app is not preinstalled which means each one of us clicked on a link that silently downloaded it. Furthermore, I suspect it has been placed in a safe partition on the device or on the ROOT directory itself because it survives a factory reset.
I dont know how to check if my device is rooted, but when I boot in recovery mode it lists me in # manual mode# and I seem to remember the # symbol was significant in the root determination discussion. Again, I am no expert on the matter; so, I can be completly off base here. I recomend you research my findings on your device to see if they are compromised as well.
Now, I just contacted Mandelay Digital, the publically traded company that authors DT Ignite, and let them know that on monday I will consult an attourney regarding there neglegent distribution of their software and have requested they provide steps to uninstall. after my discussion with an attourney, I may come back here to post information regarding a class action if it is feasible.
Well I know you guys have heard this before but porn sites are bad. Lmao. When ya guys click u may be given consent to those other apps to self install. You would have to prove that you did not give consent
BAD ASS NOTE 4
cirrob said:
This just happened to me, and it is driving me nuts. I think I tracked it down to a program called DTIgnite. Somehow, a sight I visited or a link I clicked installed this program which essentially gives the controller a backdoor to install anything they want. I dont recall it being in the file directory before, but its there now and it survives a factory reset. Mine started doing it yesterday and I have done about 2 dozen factory resets trying to narrow down the problem I was able to determine that it only downloads these programs (the same thee mentioned) when the sim card is inserted. Without the sim card, and with an active wifi connection, it does not do it. The moment it gets a carrier signal, it begins downloading those three apps in the background. I went to tomobile and got a new sim card, and it still does it, but not if I put the sim card in a different phone. So it lies within my note 4 not my account or the sim card. Furthermore, if you factory reset without the simcard, DTIgnite does not appear in the file directory. Once it is inserted, DTIGnite downloads itself and then these three programs. This leads me to believe that what ever site I visited or clicked on, rooted my phone. Because, how else would it survive a reset unless it was in the root directory?
Now DTIgnite is an app developed by a firm that tries to market its capabilities to carriers in order to give them backdoor access to phones. I think its possible someone licensed the software and repurposed it to install bloat ware of their own for third party companies for profit.
In anycase, because of my work, I cannot have a compromised phone and must replace it now. Thinking about contacting a lawyer and seeing what can be done to the company that makes DTIgnite
---------- Post added at 11:01 PM ---------- Previous post was at 10:22 PM ----------
IDIgnite is indeed the problem. I reformated without the Sim, and then without logging into any account I checked the app manager. Within, is DTIgnite, but once it is "turned off" you can insert the sim card and it will not resinstall those three programs. However, this app is not preinstalled which means each one of us clicked on a link that silently downloaded it. Furthermore, I suspect it has been placed in a safe partition on the device or on the ROOT directory itself because it survives a factory reset.
I dont know how to check if my device is rooted, but when I boot in recovery mode it lists me in # manual mode# and I seem to remember the # symbol was significant in the root determination discussion. Again, I am no expert on the matter; so, I can be completly off base here. I recomend you research my findings on your device to see if they are compromised as well.
Now, I just contacted Mandelay Digital, the publically traded company that authors DT Ignite, and let them know that on monday I will consult an attourney regarding there neglegent distribution of their software and have requested they provide steps to uninstall. after my discussion with an attourney, I may come back here to post information regarding a class action if it is feasible.
Click to expand...
Click to collapse
It's really not a big deal.
For starters, a random piece of adware did NOT root your device. In order to root, you would need to run commands and codes into your device using a program called ODIN, and unless your phone rebooted, showed a red system menu, then rebooted itself again, it was not rooted. You would also have a root access application like SuperSU or SuperUser.
*****
There's 2 ways to go about fixing the adware...
1. Factory Reset, THEN ODIN back to factory stock, the files (from root accessed files and normal files alike) will be entirely resetted to how the stock .img was created.
2. (Easier way) Root, use Titanium and uninstall the adware application causing the problem. Seeing as I've never had adware on my device, I feel this way would only be a temporary fix.
Needless to say, fix #1 is preffered.
If this is an issue for you (novice problems might I add), use an antivirus designed for your device. There are multiple options in the Play Store.
And a side note for ya, this will not stand up in court, this wouldn't even make it to court; in any way possible. If a lawyer had a nickel for anyone who has ever had adware on their devices that was trying to take a company to court to get some kind of settlement or resolution, lawyers would be very rich people.
You visited a site that infected your device with adware. (Probably pornographic). You'll be wasting your time and money. Based on the fact that you went to the extent to call them and threaten them is even worse, almost childish. They don't care, they probably get calls like that all day, every day.
This is not some random anomaly, it's a virus that was installed into your device due to your Internet browsing / downloading habits.
*****
When you see **** on the ground, rather than yelling at it and rolling around in it, just pick it up and be done.
Same thing happened to me today. I formatted the phone using TWRP and reinstalled stock using Odin. The sim was still in the phone. As soon as the phone connected to the cell network these apps came back!
Next try was to reflash stock with the sim out. The apps were not there. After routing the phone I uninstalled /system/priv-app/Ignite_TMO.apk which is the package for IDIgnite. Thankfully, these apps have not returned since.
What I found odd was that even stock image did not remove these. I did ensure that the microsd card was also not present in the phone so these apps are definitely stored in the internal partition somewhere.
Why are we assuming this is an exploit rather than something T-Mobile shipped in a recent ROM update or in the original image in order to install these bloatware apps?
I think it might be in the ank4, because I just got these when flashing an ank4 Rom.
I know for sure I didn't have them before.
Sent from my SM-N910T using Tapatalk
Unauthorized Apps Downloaded to T-Mobile Samsung Note 4.
I have a T-Mobile Samsung Note 4 which updated on Wednesday, November 26, 2014. Just a few minutes ago, I turned my phone off, then turned it on again and noticed on the status/notification bar a triangle with exclamation mark... and when I pulled down screen it was for 2 apps warning that these apps have high permissions. I did not add these apps and when I looked at my apps I noticed the same 3 listed here were installed on my phone. Cookie Jam (high permissions), RetailMeNot (high permissions) and Drippler. I uninstalled from the Google Play Store. Before uninstalling, I planned to give a 1 star review for all 3 apps downloaded on my phone informing people of these apps, but there was no option for me to review these apps although these apps have reviews from other users. I didn't pay attention to the first two that I uninstalled but when I selected uninstall for the Drippler app, there was a warning "This app was not installed by Google Play Store. Do you want to Uninstall it". After this happened I did uncheck the "Unknown Sources" box under the security option for third party apps. I'm very disappointed that this has happened. I have had too much trouble with this phone and really feel that it was a waste of purchase. The first one I bought was broken and this is the second one exchanged in the store and it has many issues. I only downloaded 1 app (MOOC app) a few hours before this happened, but these didn't download until after I turned my phone off, then back on. The MOOC app listed links to several MOOCs online, and only had 4 reviews. If these same apps are being downloaded to other T-Mobile Note 4 users could this be from a link or a problem with the phone. What are the chances of several people accessing the same link? Does this mean the phone is hacked? If the "Unknown Sources" box is checked, will this stop the downloads without permission? Someone please help. This is an edited response to the above-written. After I wrote the response, I picked up my phone and noticed the Virus Scanner (CM Security) icon was in status bar. It showed there was 1 vulnerability called BroadAnywhere. I searched it on Google and found that it is a very bad virus... Once the virus was cleaned from my phone it seems to be working well. It hasn't been long but so far it seems ok and the apps haven't come back, nor the permissions (which did come back once after deleting apps) and well as a couple other things before the virus scan. Hopefully this will clear the problem. If not, I'll give update.
raptir said:
Three apps installed themselves without my intervention:
Cookie Jam
Drippler
RetailMeNot
They didn't come preinstalled, but just installed themselves today. I was able to uninstall them but they keep coming back.
Any idea what's going on? They do not show up under My Apps in the play store, but I can uninstall them through settings. I did a factory reset and didn't install anything and they still come back.
Click to expand...
Click to collapse
I noticed this happened to me as well,but it only happened after I updated my note to the new update. My wife's phone has not been updated and she doesn't have the app in her applications, so my assumption is it was packages in with the new update.
Sent from my SM-N910T using XDA Free mobile app
There is a preinstalled app labeled "DT Ignite" in the most recent stock rom.
The app is found in /system/priv-app. The file is Ignite_TMO.apk.
Package name is com.LogiaGroup.LogiaDeck.
Just disable it and you guys should be fine.
happening to me too
I can confirm that this has happened to me after the most recent update. Note 4 tmobile version. Disabling "DT Ignite" seems to have fixed it.
First of all, thank you.* Despite your tone it was helpful and reassuring. I have never rooted before and am unfamiliar with the process. If you're willing, I have a few questions that perhaps you can point me in the right direction.
I would like to root and get rid of some applications in general so this isnt exactly off the table, but I would like to begin with a clean factory stock image.
If I do the first method, can I leave it rooted afterwards, or will the act of installing a clean factory stock image unroot the device again?
Also, can you provide a link to a site that offers detailed and trusted steps for either process? Searching google provides several dozen sites each with slightly different methods; what method did you use?
Regarding the tone and assumptions: You do make a lot of assumptions, and you do ooze an air of superiority in your response. I can respect that; this is, afterall your expertise. I just dont think its needed for people to respect your opinion. Assumptions, on the other hand, just lead to people being dismissive of your remarks all together. Its my job to look past assumptions, so they dont bother me much.
Regarding a lawsuite: I live in California and Mandelay Digital is based in California as well. In California you can (edited) sue someone for just about anything: bad thoughts, dressing poorly, beverage too hot etc (all real cases). If there is money to be had, a Lawyer will find a way. Mandelay is publically traded and the author of the software being used; there is incentive there. I will let the attourney make the decision.
Anyway, thank you for your initial response, and any further help you can provide.
---------- Post added at 04:08 PM ---------- Previous post was at 03:41 PM ----------
Looks like I responded too early and should have read the new developments on the thread. It is possible my phone updated thanksgiving and I wasnt aware of it. I did change the battery mid afternoon for family pictures and such, and I noticed the apps (through app2sd notification about some of them being campatible with moving to the SD card) after it booted back up. I just did not see anything about a software update.
With that being said, I suppose it is fairly harmless, though I do not like the idea of such a direct and quite backdoor to installing apps on my phone. I agreed to the initial presinstalled apps, and I am sure somewhere in the initial agreements I may have agreed to unfettered access to my device's selection of apps, but I would still like a more obvious warning of this capability.
I figured it was something that T-Mobile or Samsung had to have snuck in on one of their updates. Luckily I got my phone right before we went on a trip for Thanksgiving. So I haven't had much time to play with it or even Root it yet. I was able to go through all my Apps in the application manager and clear data/turn off all of the apps that I don't want or use, and I haven't had anything reinstall itself without my approval. I have also unticked the unknown sources option, so maybe that helped as well.
I would normally agree that it was some site that performed a drive - by installation, but I haven't used my phone for anything other than taking pictures, and asking Google for directions around Nashville since I got it on Wednesday.
I will definitely be rooting and probably flashing a new rom as soon as I get home though. Having Random apps installed without me knowing is no fun at all.
I've had the new update since the day it was released and never had this problem.
Very disturbing. This is the rights for DT Ignite which is now built into the rom after taking the last update. Did a hard reset and now is part of the rom. Nothing loaded and just logged into the phone. The community should be very upset about T-Mobile sneaking this malware on our phones!
Let me be clear that this is after a hard reset without logging into google, Samsung or a Web page. This crapware is now part of the device if you took the last update.
cirrob said:
First of all, thank you.* Despite your tone it was helpful and reassuring. I have never rooted before and am unfamiliar with the process. If you're willing, I have a few questions that perhaps you can point me in the right direction.
I would like to root and get rid of some applications in general so this isnt exactly off the table, but I would like to begin with a clean factory stock image.
If I do the first method, can I leave it rooted afterwards, or will the act of installing a clean factory stock image unroot the device again?
Also, can you provide a link to a site that offers detailed and trusted steps for either process? Searching google provides several dozen sites each with slightly different methods; what method did you use?
Regarding the tone and assumptions: You do make a lot of assumptions, and you do ooze an air of superiority in your response. I can respect that; this is, afterall your expertise. I just dont think its needed for people to respect your opinion. Assumptions, on the other hand, just lead to people being dismissive of your remarks all together. Its my job to look past assumptions, so they dont bother me much.
Regarding a lawsuite: I live in California and Mandelay Digital is based in California as well. In California you can (edited) sue someone for just about anything: bad thoughts, dressing poorly, beverage too hot etc (all real cases). If there is money to be had, a Lawyer will find a way. Mandelay is publically traded and the author of the software being used; there is incentive there. I will let the attourney make the decision.
Anyway, thank you for your initial response, and any further help you can provide.
---------- Post added at 04:08 PM ---------- Previous post was at 03:41 PM ----------
Looks like I responded too early and should have read the new developments on the thread. It is possible my phone updated thanksgiving and I wasnt aware of it. I did change the battery mid afternoon for family pictures and such, and I noticed the apps (through app2sd notification about some of them being campatible with moving to the SD card) after it booted back up. I just did not see anything about a software update.
With that being said, I suppose it is fairly harmless, though I do not like the idea of such a direct and quite backdoor to installing apps on my phone. I agreed to the initial presinstalled apps, and I am sure somewhere in the initial agreements I may have agreed to unfettered access to my device's selection of apps, but I would still like a more obvious warning of this capability.
Click to expand...
Click to collapse
Yes if you use the first method, it will unroot your device. (If it's rooted, that is. )
I am making a guide but got tied up yesterday, the guide will be up in about 2-3 hours. I will link it here when it's done.
devynbf said:
Yes if you use the first method, it will unroot your device. (If it's rooted, that is. )
I am making a guide but got tied up yesterday, the guide will be up in about 2-3 hours. I will link it here when it's done.
Click to expand...
Click to collapse
Thank you
cirrob said:
Thank you
Click to expand...
Click to collapse
http://forum.xda-developers.com/not...uide-odin-to-stock-unrooted-firmware-t2957156
Here ya go, guide is live.
I did post this in the G5 group, but this is more appropriate, I only got 1 reply there and need more info really to fight my cause. I have also emailed the Superuser developers but no reply..
My LG G5 is just under 18 months old, so still covered by the 2 yr UK warranty in that sense. It has started to only accept a USB connection (for charging, data connection, anything) once before it needs rebooting to accept it again.
So, I sent it back to LG. They sent the phone back to say it is rooted and wouldn't fix it.
I have eventually got to someone at Head Office and they still say the same, that as the OS has been modified then they will not repair it (the warranty does state that they will not repair a fault CAUSED by a modification by the way)
So I ran the internal software check as mentioned here - - and it does indeed come up with a positive, it says that SUPERUSER (a rooting related app) was installed on 1/1/17. - see attached image
I well remember doing a full wipe and reinstall of the phone on new years day and Google Play installed all the apps on my account and I had to delete the ones that I didn't use anymore. I have rooted various devices and that is why Superuser was in my Google Play account. It did install on the phone that day and was uninstalled (never run) the same day. The phone has never been rooted (it has been mine since new, I know how to root phones and would know if I had! I have also had no reason to) and I have run Android Pay and the banking apps on it all the time.
I can actually get the phone repaired for £25 anyway so it's not so much the repair that is the issue right now, it's that I think LG shouldn't get away with treating customers like this and I want to make a point.
Before I go through the various public attempts to make the point (Twitter, Trading Standards, Tech mags) I do want to be 100% clear of the facts, so if I am mistaken then please do tell me.
The Head Office guy said that even though Android Pay etc still works, that they have different checks and that a program has been run that has modified the OS. Their own internal phone software tells me that this program is Superuser. My understanding is that superuser does nothing at all unless a phone is rooted. Then, on a rooted phone, it will act as a 'middle-man', intercepting anything that wants root access and asking for permission from the user.
Am I correct in saying (and LG incorrect) that Superuser makes NO change to the OS? All the version numbers in About in Settings are the current legit ones.
In my opinion, they are technically intelligent enough to know that there is no technical issue with my circumstances, they just want to get out of fixing the phone (which has already cost them me buying the next incarnation of the series at the end of my contract and my next TV too). Even if it had been modified, the app was installed on 1 Jan, the issue started a month ago, and LG happily fixed another fault (fingerprint sensor) on the phone back in April with no complaining about root! There could be no proof that the fault was caused by Superuser.
Any advice/ammunition to talk to them would be appreciated.