[Q] Call quality seems worse? - Captivate Q&A, Help & Troubleshooting

Hey everyone,
My Captivate had the whole random shutdown issue as well, and it seemed a fix was to change the band to 850 WCDMA. I don't understand it completely, but I read numerous posts over it and gave it a go. I still get it now, but a lot less.
Earlier I was on the phone with the girlfriend and noticed I had a hard understanding her at times, and when another phone in the background was ringing it sounded terribly distorted.
I guess my question is, although I think I read a bit on that already, does setting it to 850 WCDMA as opposed to the default lead to a sacrifice in call quality? What is the default even? She was using her new iphone4 so I doubt it was her phone, just me.
Thanks

Related

low mic voice while on loudspeaker

i am facing an issue with my tytn II. When ever i shift to the loudspeaker, it seems the quality of the mic degrades. Keeping the phone at a distance of 1 feet, i have to shout so the other person can listen to me. And even normally if i compare my mic with other phones people says its difficult ti understand me when i am on this phone. is this a problem only with my phone or some one else is also facing the same?
PS :I can hear them very well though.
Tushar
gandotratushar said:
i am facing an issue with my tytn II. When ever i shift to the loudspeaker, it seems the quality of the mic degrades. Keeping the phone at a distance of 1 feet, i have to shout so the other person can listen to me. And even normally if i compare my mic with other phones people says its difficult ti understand me when i am on this phone. is this a problem only with my phone or some one else is also facing the same?
PS :I can hear them very well though.
Tushar
Click to expand...
Click to collapse
same here hope we all find an answer!
I know on the wizard, there was a registry tweak to fix this issue.
\\\registry\HKLM\Software\HTC\AUDIOGAIN(x)\
I don't see this on the kaiser/tilt. There's probably some key out there...gotta find it.
there is an application in settings Microphone AGC (audio gain control) but it doesnt help much either.....its just an enable and disable...may be there is some registry tweak to make it more effective
i joined this forum because of this problem as there were a lot posts in a different thread about it; however, it appears no one has found a resolution to the problem.
Some say it is a design flaw while others have been thinking (including myself) that there might be some type of registry fix for this. The agc in the htc menu being disabled does nothing to resolve the problem; but there could still be something in the registry that relates specifically to when the speaker phone is being used (the agc in the htc menu mentions it is for recording; there might be another setting in the registry for when the "speaker phone" is being used that overides the htc agc menu setting).
I did see a post where somebody said they had found the gain/volume through some sort of hack and it left there phone with a reverb and backfeed(he did not say how he did it though) ; dont know what the poster really did or if there might some other alternative.
At any rate, I am hoping that a fix can be found especially one where i can hack the registry to experiment or change the gain/volume microphone settings.
Yea, me and my girl damn near argue every time I use the speaker phone. It's pretty inconvenient not being able to use it.
I know that I was also having an issue with my Bluetooth volume and I fixed that in this thread:
http://forum.xda-developers.com/showthread.php?t=359098&page=4
I'm not sure if there's any registry settings in the same general area as the Bluetooth that would control the speaker volume. I'm surprised the super-sleuths here at XDA haven't figured out a way around this yet.
Get crackin' fellas!!!
i guess that nobody has done or either can do anything for that shame on htc once more
-haze- said:
Yea, me and my girl damn near argue every time I use the speaker phone.
Click to expand...
Click to collapse
Also for me...I'm desperate
-haze- said:
Yea, me and my girl damn near argue every time I use the speaker phone
Click to expand...
Click to collapse
bro u have the argument only when u use speaker phone....i have this argument whenever i talk to her even normally.....using the mic.....she says my earlier phone was 100 times better than this....whats the fun of buy so expensive one if we cant even talk.... i just hope i get some fix before i have a break-up ....)
i have tried almost all the radios available in the sticky......but nothing helped...(only made it worst sometimes)
You all need to change your Radio, I have had that with my tilt but after flashing and experimenting with a couple of radios it is OK now, not great but the other party can hear much better now and I did test it with my land line good quality.
i have tried all the radios but to no avail......anyother clue??????
just to get this on the top
seems like no one has a working solution for this issue??? or is it just no one cares ???
maherb said:
You all need to change your Radio, I have had that with my tilt but after flashing and experimenting with a couple of radios it is OK now, not great but the other party can hear much better now and I did test it with my land line good quality.
Click to expand...
Click to collapse
Changing the radio does not resolve the problem; the following link/thread shows various radios were tried and never resulted in resolution.
http://forum.xda-developers.com/showthread.php?t=337931&page=5
You also use the phrase :"it is ok now; not great" which leaves one to wonder if you really fixed as there have been "few" times that my speaker will operate "ok;but not great" but the caller still complains about me cutting in/out or has trouble understanding - most of the time the other caller cannot hear me or say i am garbled.
Also, the above thread also shows the problem was not resolved for users who sent there phone in for repair under warranty even when the phone was "replaced".
As one user said in the above thread:
"Hi:
I have a Tilt, and while I have not tried sending my phone in to the factory, I have done 3 warranty exchanges for this problem. All 3 had the SAME problem, so it seems that this problem is not isolated, and it is widespread "
Some have claimed this might be due to the non duplex design of the speaker meaning a hardware design flaw while others think there might some sort of software problem; but i really dont know; but do know that the problem exists and that a solution to the problem remains elusive and unresolved.
This is a problem with the HTC Hermes too.
1. The speakerphone volume is waaay too loud (even at softest setting).
2. The other party cannot hear you when you use the speakerphone.
bad news for me...
luca.321 said:
bad news for me...
Click to expand...
Click to collapse
bad news for me to
the speaker issue sucks....
*BUMP*
Same problem here.
Anyone have a tweak for this?
I have the same problem!!
I have a P3600..and now i came back from warranty and they change logical board...and now i have this problem!!
What can i do? if i came back the phone to warranty the problem remains?
help us please...
Is not possible that a phone that cost 550euro have this kind of problems...

in-call static/interference/resonance/noise problem

Hi guys,
i think there's a problem in my i9000;
whenever i make a call, i can hear low static interference in the background.
i searched both on xda and elsewhere, and although some other people complained of this problem, no one was able to determine the cause or provide a solution.
i tried different roms, froyo and gingerbread samsung roms, in addition to cm7, with different kernels and modems, heck i even changed my csc(just for sake of changing everything to make sure.. all for nothing. the problem persists.
Does anyone know what might cause such problem and how it may be solved?
i have exactly the same problem. Like you; i tried every combination which i can. I think main cause of the problem is hardware related. But my opinion is ,it can be fixed with device drivers. I looked at service manual. In the speaker part of the service manual,you can see there are two inductors and one capacitor before the speaker module. You can see the full circuit in Service Manual Page 42.
h**p://img191.imageshack.us/img191/2383/speakerj.jpg
I think these inductors(L209,L210) are interferencing with the GSM frequencies and making that static sounds on the background.
We need someone who is an expert on linux and device drivers. Maybe he can show us to find a way to break this circuit(temporarily turn off B1 and A2 pins) in a call so it will not make that sounds.
In the other hand we may have defect phones. May be the only way is to change some parts.
sorry for my bad english.
I think there's something wrong with the speaker itself.
I'm taking the phone to samsung's maintenance to see what they have to say about it.
I'll report back once i get to the bottom of this..
Same here, but it's not constant, just happens enough to be noticable, bloody annoying, and only started (or I only noticed it) a couple of days after JVP. Will be interesting to see what you find out...
One possibility, do you have your phone in a magnetic flip case? Worth checking
Sent from my GT-I9000 using XDA Premium App
slaphead20 said:
One possibility, do you have your phone in a magnetic flip case? Worth checking
Sent from my GT-I9000 using XDA Premium App
Click to expand...
Click to collapse
No magnetic flip case, just a hybrid (plastic back+sillicon frame) cover.
I even took it off for a while to see if it was causing the problem, but no.
I went to samsung service center and they said it will cost about 200$ because the ear piece comes with the touchscreen..
Meaning i would have to pay for a new touchscreen even though i only need the ear piece.. How about that for service.
I checked ebay and found the whole ear piece+speakerphone+headphone jack in one bundle for 15$
so guess what my next step will be??
Buy and install the ebay part, sell my i9000(never liked tw anyway+cm seems a long way from home).. Had enough samsung for one lifetime
are you sure about the sound is coming from the earpiece ? i am asking because few weeks ago i was also assuming that the interference sound is coming from the earpiece . But i realized that it is coming from the rear speaker. Can you test it ?. In a call ,turn back the phone and put speaker hole to your ear. The interference sound is so loud that you can hear it from the earpiece hole.
yaso06 said:
are you sure about the sound is coming from the earpiece ? i am asking because few weeks ago i was also assuming that the interference sound is coming from the earpiece . But i realized that it is coming from the rear speaker. Can you test it ?. In a call ,turn back the phone and put speaker hole to your ear. The interference sound is so loud that you can hear it from the earpiece hole.
Click to expand...
Click to collapse
my god, i think you're right.. it does sound like its the speaker..
what can i do to fix it?
jaikat said:
my god, i think you're right.. it does sound like its the speaker..
what can i do to fix it?
Click to expand...
Click to collapse
jaikat said:
my god, i think you're right.. it does sound like its the speaker..
what can i do to fix it?
Click to expand...
Click to collapse
This is the question which i am also looking for answers
Everyday i am searching for answers. Only a very few people experiencing this problem.
I think this problem is coming from the inductors in the speaker circuit part. You can look my first post .
yaso06 said:
i have exactly the same problem. Like you; i tried every combination which i can. I think main cause of the problem is hardware related. But my opinion is ,it can be fixed with device drivers. I looked at service manual. In the speaker part of the service manual,you can see there are two inductors and one capacitor before the speaker module. You can see the full circuit in Service Manual Page 42.
h**p://img191.imageshack.us/img191/2383/speakerj.jpg
I think these inductors(L209,L210) are interferencing with the GSM frequencies and making that static sounds on the background.
We need someone who is an expert on linux and device drivers. Maybe he can show us to find a way to break this circuit(temporarily turn off B1 and A2 pins) in a call so it will not make that sounds.
In the other hand we may have defect phones. May be the only way is to change some parts.
sorry for my bad english.
Click to expand...
Click to collapse
i have this problem too, i live in Romania, i tough my phone was broken, but a friend's phone also does that.
i notice it when making call while 3G data was running in the background. If 3g is off = no noise.
Also i have noticed, the way you hold the phone affects it. try holding it with 3 fingers to your head the covering the mic hole with the other. you should hear some interference right there. so it's probably: speaker+ extra sensitive mic + some antenna things
Also my friend had the phone for some months now and never noticed it i searched the web and we're not alone, i found this discussion on a couple of other forums, still nothing to do, or nobody reported back after they whet to the warranty service. i would go, but i don't have any warranty on mine.
I'm also from Romania and I noticed this annoying issue today. All my other friend with Galaxy S also have this problem, so I guess it's a normal thing.
The only solution, I guess, is to use 3G networks, at the risk of draining a bit more battery.
so bottom line is that on mine, i hear noise/buzzing/interference when i use 3g networks both on the speaker on the back and the earpiece (it's louder if i use 3g data while i'm making a call) - the issues goes away completely in gms(2 g) mode
and it depend on how i'm holding it - it's louder if i grip the phone in my hand (probably the wireless signal is lower and the phone increases the power needed to communicate to the network thus experiencing buzzing sound from the speakers like radios did back with the first cell phones before receiving a call)
so i guess i'm not the only one, right?
This issue is normal I think. No big deal. If the noise however gets so loud that it interferes with your call, get it changed. But the new ones you get might have the noises too. So what is important here is to keep the noise to the minimum.
With / Without the noise is totally an unknown cause now. At least have it settled to the least noisy.
*This is happening to everyone who is getting the phone since November 2010
I confirm this issue with more models.
Hi guys!
Bought myself my GT-S5570 (Galaxy Mini) a couple of months ago. This is my first Android experience. At first I was pleased, but then I noticed this static noise whilst in call. It's like, suddenly I can have ill-isch, distorted, "noise spikes" sort of things. Left my phone in for service under warranty. When I had it back, it was still messy. Bought myself a GT-5660 (Galaxy Gio) a week ago, thinking that this one would clear the issue. It's still there, though. I'm wondering if this is something that affects the whole Galaxy series, even the tougher models like S/S2.
Related threads, by me:
android.net/forum/samsung-galaxy-mini/60951-sudden-volume-spike-during-call.html
androidforums.com/samsung-galaxy-s/307523-samsung-galaxy-s-gt-i9000-static-ear.html
yesterday my cousin bought i9000 too. First of all i looked for the noise. It is interesting that that phone is nearly noise free. If i gave 10 point noise to my i9000 than that phone will be 2 points. You can hardly hear the noise. After that i get her SIM card and test my phone with that sim card.Noise is still there.I make that phone software same with my phone. That phone still has no noise.
I think the problem is in phone parts. Maybe a defected series of speakers used in our phones. I will buy a new speaker module on internet. I hope that fix my problem.
For me it depends more of the network I use than the phone. It happens sometime with an iPhone.
as i stated in my previous post in this thread, in my case i was sure it was the loud-speaker, i say "was" because i sold the phone, and thats the reason why i didn't come back to this thread since..
it seems there was something wrong with the loudspeaker(on the back of the phone), and it was, at least to me, one of those things where a person might not really notice unless you're looking for it.. my bad luck had caused me to flash a certain modem and the reception was bad, so once i reverted to the previous modem i was checking for the sound clarity and that was when i first noticed the static during calls..
then i realized it was coming from the speaker, as one good man in this thread suggested. i couldn't handle it though, i could hear it every time i make a call..
it didn't make a difference whether i was on 3g or gsm or both, it was always there, unless i went into airplane mode..
so i ended up selling the phone, and bought another, but before i had bought it i put my sim inside and made sure there was no static, and there isn't, whatsoever.. thank god.
i'm sorry i couldn't find any other solution to the problem, samsung service here had said they would replace the speaker, as the part comes on its own, unlike the case for the phone speaker, which, according to samsung, is bundled with the screen, and if i had wanted to change it i would have had to pay something like 200$ to fix...
those who have this problem, check if its the loudspeaker on the back of the phone is the actual culprit, and if it is, try to find a way to replace it or something, that is if it bothers you this much. or you can just sell the phone, there's a 99% chance those who buy it won't notice anything, because they're not looking for it..
good luck guys..

[Q] Bad sound quality

Hi! I've just changed my phone from htc Legend to IncredibleS, and the sound quality is awful, i almost can't understand the othes side, its like that he/she is talking from a deep pipe, if i increas the volume, than its become distorted, and even worst. Also sometimes its ecchoing like hell. Did u notice any problem like this or is it a hardware failure?
noone has any call sound problem? then i shall take it to the service, except that its a very great phone.
Yup Im having the same issue. Lots of echo during calls. But only from incredible s to another person who has the same phone. I tried flashing both phones with ARHD and it seemed to have gotten a lot better, but i still hear my echo sometimes. I'm going to try to disable the secondary mic and see if that makes a difference, if not i'll have to find a way to lower the mic sensitivity.
Check my thread: http://forum.xda-developers.com/showthread.php?t=1167273
I'm pretty sure its related to noise cancellation, try disabling that
Sent from my HTC Incredible S using XDA Premium App
Well Im going to test that tonight.. One thing I noticed is that if im talking on 3G, there's no echo, as soon as it switches to 2G (since im in a basement), i hear the echo again... But I will try to deactivate the noise cancellation mic and see what happens. I'll let you guys know of the results. I'll test on 2G and 3G
if you call *#*#4636#*#*, you'll get to some kind of info/settings menu, and can change encryption/mobile network settings, for me turned off encryption, and changed to wcdmw preferred (if i recall correnctly) made the voice a bit better, but there was still rattle in it, so its in the service now
THANX,I need it more
they have changed my speaker, and now its mutch better!

[Q] Background noise

Well, I recently bought a Galaxy S and immediately flashed it to the latest firmware - XXJVQ and I'm using the Galaxian 2.1 kernel.
I haven't made a lot of calls of it, but today I noticed an annoying background noise in ingoing sound during calls. It's identical to the noise a phone makes when you put it close to computer speakers, but not as loud. The noise is bearable, but really annoying, especially during long calls.
After messing around a bit with some settings, I have noticed that this issue is only present in GSM networks. If I switch to WCDMA network type, there is no background noise. The problem is also solved if I use earphones, regardless of the network type I use.
I don't know if this problem appeared after flashing the latest firmware, as I haven't talked on the phone before flashing.
While the problem is solveable as shown above - either switching to WCDMA or using headphones -, neither option appeals to me, as the former is battery-consuming and the latter unpractical.
Does anybody know how to completely solve this issue?
Try different modem/kernel?
we were talking about this here http://forum.xda-developers.com/showthread.php?p=15925237#
i have the reveres issue, i hear the noise in 3g mode
I believe this isn't happening to your phone only. Everyone who just bought their phone not long ago has this issue. This has nothing to do with your ROM or Kernel I presume.
smiles.smiley said:
I believe this isn't happening to your phone only. Everyone who just bought their phone not long ago has this issue. This has nothing to do with your ROM or Kernel I presume.
Click to expand...
Click to collapse
I agree: I bought my phone about 2 months ago (UK unbranded) and it had a similar problem (a cracking nosied during phone calls, very low but anoying), so I exchanged after using it less than a week.

[Q] Unwanted Voice Modulation During Calls

I've been experiencing this issue for a while, but it seems to have gotten worse lately. I'm not sure if it's due to the phones or Sprint, but I've experienced it on my Evo 4G LTE, One M7 and One M8, mostly on the Evo and the M8. I've tried researching the issue over the past few years, but most of the similar responses seem to deal with Samsung, particularly the Note 3.
Every so often, during both incoming and outgoing calls (maybe every 30-40 calls, on average, although the time in between can vary widely), my voice will sound really modulated to whomever I am speaking with. It has been described as sounding like I am talking on helium, Alvin and the Chipmunks or the teacher's voice from Charlie Brown. Most of the time it sounds muffled and higher pitched, and almost entirely unintelligible. I have no idea that this is happening until the other person tells me. When I hang up and dial back, it is always back to normal.
I have never encountered the issue while making calls over Wi-Fi, but I have been on the road a lot more lately and it has become much more of a nuisance, particularly with calls from work or clients. I have experienced it on several different phones of each model (I went through half a dozen Evos/M7s am already on my 5th M8 thanks to a 4-month repair nightmare on HTC's end), so I don't think it's been a fluke. And this has happened with dozens of ROMS, firmwares, radios, etc.
Anyone else experience the same and/or have any advice?

Categories

Resources