[Q] How can I fix Lock Screen? - Captivate Q&A, Help & Troubleshooting

The lock screen on my wife's Captivate has stopped working. It doesn't require you to swipe. If you set an unlock pattern, it doesn't require that either.
If you short press the power button the screen goes off. However, if you press the power button again, the phone returns to where she was without prompting for the unlock. If you let it time out, the screen goes off. However, once again, pressing the power button goes right into the phone.
I have tried requiring a unlock pattern, not requiring one, changing it, changing the screen time out. I have also switched back to TouchWiz from Launcher Pro.
I rebooted the phone and that fixed the problem for a couple of days. Now the problem is back.
This phone is a pure virgin, only 2 weeks old. It's not rooted. It is build 1010. It's running stock JH7.
I also have a Captivate and have never experienced this problem. I'm suspecting perhaps one of the apps that she is using. The irony is that I have often thought this might be a desirable mode.
Any ideas?
Thanks,
Rich

Any apps installed? There us an app in the market called no lock I think that will do that as a feature
Sent from me

After writing that question it got me thinking. I decided to install ATK and kill one app at a time to see if killing any of the apps would fix the problem.
Sure enough, I figured out that it appears to be Tango that is misbehaving. Once I killed Tango, the phone lock worked again. I started Tango back up and the screen lock continued to work. I then made a Tango video call. After ending the video call I tried the lock screen again. Bam! It no longer locks. I kill Tango and the lock is again restored.
For some reason Tango doesn't affect my Captivate (build 1006). I'm not sure why it affects my wife's.
Who says ATK isn't necessary?
-Rich

Related

Power Button- slow?

i noticed recently that if i press the power button, it sometimes takes a really long time to turn the screen on. i know the hardware works because the backlight in the soft buttons turns on immediately, but the screen remains black for up to 10 seconds. this happens rarely. however, im fairly sure it isnt a software problem because ive wiped completely and installed a fresh rom and the problem seems to persist. perhaps i just recently noticed, and the problem was always there? does anyone else have this problem?
three threads above yours.
http://forum.xda-developers.com/showthread.php?t=681723
could be a hardware issue.
Mine does this every few days.. I am still on the stock 2.1 rom.
Mine also does this, I only noticed it after flashing Cyanogenmod 5.0.6. so I thought it might have been a bug. I also assumed it was a bug because the phone seems to act strangely when you are touching the screen and try to hit the power button.
Hopefully this isn't a hardware issue, I've had the phone since release.
Is anyone else experiencing similar issues?
It happens to me as well, but very infrequently. Maybe every few days... so it doesn't bother me enough to worry about it.
I'm on stock ROM btw.
I am leaning towards thinking this may be software related. A few minutes ago I was at the lock screen and tried about 50 times (yes I waited long enough after each press) and simply could not get the screen to turn off. I then tried long pressing the power button and, sure enough, each time it would bring up the shutdown menu (yes, over the lock screen). Must be a bug right?
Hmm, my problem's slightly different. Around half of the time, I have to press the power button twice to turn the screen on. Sometimes, pressing it the first time doesn't turn the screen on, had to press the power button firmly again.
This started only recently. On stock n1 and bought it during feb.
that means that your power button is dying, like many others' (including mine)
this is the first time, it takes 2 clicks to work....than it will increase.
Expect a repair soon...
Well i am having the issue other way around. i am not been able to put my phone in stand by mode by clicking on it and it is do a hard press then i get options to shut off the phone
any suggestions what might be causing it ?
I'm happy I haven't received this problem yet
-------------------------------------
i want my yogurt lol froyo time
negroplasty said:
Mine also does this, I only noticed it after flashing Cyanogenmod 5.0.6. so I thought it might have been a bug. I also assumed it was a bug because the phone seems to act strangely when you are touching the screen and try to hit the power button.
Hopefully this isn't a hardware issue, I've had the phone since release.
Is anyone else experiencing similar issues?
Click to expand...
Click to collapse
I am having the same issue and i wonder if you were able to find the cause for it. I have the same rom as you do on your phone
negroplasty said:
I am leaning towards thinking this may be software related. A few minutes ago I was at the lock screen and tried about 50 times (yes I waited long enough after each press) and simply could not get the screen to turn off. I then tried long pressing the power button and, sure enough, each time it would bring up the shutdown menu (yes, over the lock screen). Must be a bug right?
Click to expand...
Click to collapse
I have a similar problem. When I unplug the N1 from the charger, the screen comes on showing the lock screen, and I can't get it to turn off. If I unlock the phone, however, then the power button works normally. I don't think it was doing this until recently (I bought it in January the first day it was offered and am running the stock update1 ROM).
So here is my theory if the power button is a problem then it needs to act up both ways and not only one way. right now i can put the phone in sleep mode but i can wake it up. i will post the issues on the development forum and might be able to find an asnswer to it
So seems like the issues is because of Cyanogenmod 5.0.6 because since i have flashed another rom it is working just fine. i will be doing some more testing before i can be certain
Another problem I am experiencing is when I long press the power button, it pulls up the phone options menu but also turns off the screen. It's extremely frustrating as it does this quite frequently; right after I power on the screen again and unlock the device it works properly every time - so much so that I am convinced this is a software issue.
I am now running froyo, rooted with Cyan's minor root patch. I can also say for sure I experienced the same problem on CM 5.0.6, but it definitely occurred less frequently.
Am I alone here?
di2356 said:
i noticed recently that if i press the power button, it sometimes takes a really long time to turn the screen on. i know the hardware works because the backlight in the soft buttons turns on immediately, but the screen remains black for up to 10 seconds. this happens rarely. however, im fairly sure it isnt a software problem because ive wiped completely and installed a fresh rom and the problem seems to persist. perhaps i just recently noticed, and the problem was always there? does anyone else have this problem?
Click to expand...
Click to collapse
I just started having this problem after upgrading to 2.2.
I have this every so often. But sometimes wonder if it is flyscreen doing it
You guys should all just be running the app no lock to take the power autumn out of the equation.
Ahhhhh! I just need trackball wakeup!
I have a similar issue where my screen will turn on but will be unresponsive. When i turn it on and off, the backlight jut comes and goes. If it times out it won't turn back on for a bit(the backlight will come on still).
I just wiped my phone, hoping that'll fix it since it only started happening on a regular basis since I updated to Froyo

[Q] Nexus One CM7 power button problem

I have an AT&T unlocked Nexus One that I recently flashed to CM-7.0.3-N1 . I have had a problem unlocking the device with the power button both when I was running stock Gingerbread and now that I have installed CM7.
When the screen is off and my N1 is in standby, I push the power button and the screen turns on and then back off almost immediately. Sometimes there is a half second delay before the screen turns on and then off. This usually goes on 2 or 3 times until the screen will stay on and I can unlock my phone.
Has anyone seen or heard of this problem, and maybe knows of a fix? It could be hardware related, but the button definitely sends a signal to the phone and it works fine to shutdown or turn on the device from completely off. Thanks.
ummm the power button on the nexus one has an incredibly high failure rate, all over the forum here. its a design defect from the factory. that's why it has always been recommended to root the device immediately, and use trackball wake, so you avoid using the power button as much as possible. you have to send the device to HTC for repair, that's your only option...
Thanks for the information. I will have to look into repairs.
You are already running a rooted rom with track all wake. Use it. To reboot the the phone use quickboot. At this stage you really don't need the power button on your phone.
pcflet01 said:
... now that I have installed CM7.
I push the power button and the screen turns on and then back off almost immediate
Click to expand...
Click to collapse
This is a problem with CM7. Most advise turning off the screen off animation if it becomes a big problem for you. Make sure you are using the newest nightly and hope for a fix. I don't know if the RC's have this problem, but I would bet it appears on the 7.0.3 release.
At first glance that seems to have helped. Thanks for the advice!
No problem.
Also you can use widget locker to lock the screen then the trackball to wake, with that and quickboot I don't even touch my power button anymore. Although your problem doesn't sound like a broken power button so in your position I would switch ROMs and see what happens.
pcflet01 said:
I have an AT&T unlocked Nexus One that I recently flashed to CM-7.0.3-N1 . I have had a problem unlocking the device with the power button both when I was running stock Gingerbread and now that I have installed CM7.
When the screen is off and my N1 is in standby, I push the power button and the screen turns on and then back off almost immediately. Sometimes there is a half second delay before the screen turns on and then off. This usually goes on 2 or 3 times until the screen will stay on and I can unlock my phone.
Has anyone seen or heard of this problem, and maybe knows of a fix? It could be hardware related, but the button definitely sends a signal to the phone and it works fine to shutdown or turn on the device from completely off. Thanks.
Click to expand...
Click to collapse
I'm experiencing exactly this too on the latest RC. It doesn't seem to be complete button failure but it's acting like I've pressed it twice sometimes. Disabling the screen-on animation does seem to prevent it from popping back on. But it still sometimes goes on-then-off when I wake it with the power button. So now I'm using trackball wake too.
As others have mentioned, this does not sound like a powerbutton issue, because the powerbutton still turns on the screen. The problem is that the screen turns off immediately after it turns on.
When you flashed 7.0.3, did you come from a previous CM verison? From stock? My first suggestion would probably be to wipe the /system partition (in CWM, it is under mounts and storage -- with Amon_RA, you need to find a flashable zip to do it) and reinstall CM and gapps. This will not cause any data loss. Sometimes, if you install a new ROM over an old one, the upgrade script in CM can get confused and carry over files that aren't supposed to be carried over. The system wipe fixes that.
I've been using this RC since it came out in late June. Only this week did it start flipping out on me.
Sent from my Nook Color!
It still can't hurt anything to do a system wipe, just in case something got screwed up (these things can be so temperamental at times). And, like I said, you won't lose any of your data.
bassmadrigal said:
It still can't hurt anything to do a system wipe, just in case something got screwed up (these things can be so temperamental at times). And, like I said, you won't lose any of your data.
Click to expand...
Click to collapse
I'm currently using S2E for apps2ext and some data2ext. How would a system wipe and reinstall interact with that? I'm a bit nervous on that front.
A system wipe shouldn't change any of that. It is one benefit of using S2E as it is a standard app that is stored in the /data partition without any changes to the /system partition.
Anyway, to be safe, it is a good idea to do a nandroid backup anytime you are doing something that involves the majority of the features in recovery.
It's a hardware problem for me. Failed completely as of today.
Sent from my Nexus One using Tapatalk
CM7 7.1.0
My power button seems to be in the process of completely failing. The new CM7 update to 7.1.0 has made it possible for me to lock the screen without using the power button using the "Notification power widget" -> "Go to sleep". Now the only times I have to use the power button are to shut the phone down or wake it up, which seems to be easier when the phone is plugged in to a wall charger. Are there any simple apps for shutting the phone down and maybe waking it up at a set time?
The only reliable trick I found to turn it back on was to plug into the wall and take the battery out/in a few times till it vibrated.
I ended up getting a replacement phone and then I sent the Nexus to HTC. They quoted a $55 repair cost off warranty which my credit card insurance would've covered, but when I asked for an invoice they offered to just waive the charges. Finally over a month later it came back fixed.
The app Easy Reboot can shut the phone down.
Sent from my Nook Color!
I also use an app called Lock Screen, which just locks the screen. I have it stored in my dock, because I don't like the space being used in the notification widget.
CM7 has an option for one of the items in the notification tray widget to be a lock screen button.
cmstlist said:
I'm experiencing exactly this too on the latest RC. It doesn't seem to be complete button failure but it's acting like I've pressed it twice sometimes. Disabling the screen-on animation does seem to prevent it from popping back on. But it still sometimes goes on-then-off when I wake it with the power button. So now I'm using trackball wake too.
Click to expand...
Click to collapse
THANK YOU!!!! This has been driving me crazy. Turning off the screen-off animations did nothing, but turning off the screen-on animation seems to have fixed the issue. My power button is toast (my new power button ribbon cable just arrived... time for surgery), and I've been using the trackball to wake my phone. Before the power button died, it did the same thing. I'm using CM7.2. I installed it after rooting and went straight to cm7.2 from stock, so obviously the cyanogemnod crew haven't fixed the issue since 7.0.3 when this thread started.

So, I broke my Droid 3 by changing one setting from stock...

Today I went into location and security and I changed the Screen unlock setting to "none"....
Immediately the screen went off and has stayed off. Opening the keyboard, pressing the on button, restarting does nothing. I wonder if anyone else has done the same thing, It's hardly an obscure setting.
Anyone have any idea what i should do?
I'd say the best choice would be to do a hard reset and start all over.
blenny- said:
Today I went into location and security and I changed the Screen unlock setting to "none"....
Immediately the screen went off and has stayed off. Opening the keyboard, pressing the on button, restarting does nothing. I wonder if anyone else has done the same thing, It's hardly an obscure setting.
Anyone have any idea what i should do?
Click to expand...
Click to collapse
I would call tech support, return it to the store and shoot an email off to moto-dev. Obvious software problem motorola should be made aware of.
Hey, I have been having the same issue, although mine doesn't seem to have been from changing a setting. It seems more random than anything else. So yeah sometimes the phone will just randomly restart (this last time while I was playing Air Attack HD) and then it will get stuck at the Droid Eye boot screen, eventually the screen will time out and then the phone is pretty much dead after that, except I can still receive notifications and even phone calls, but I can't act on any of them. The screen won't turn on no matter what I do. After pulling the battery and restarting, it keeps doing this same thing. i have factory reset 3 times now and it's getting annoying. I'm trying to keep as many apps off as possible. Does this sound like your issue? I'm going to keep searching the forum, and maybe start up a thread on this issue.
blenny- said:
Today I went into location and security and I changed the Screen unlock setting to "none"....
Immediately the screen went off and has stayed off. Opening the keyboard, pressing the on button, restarting does nothing. I wonder if anyone else has done the same thing, It's hardly an obscure setting.
Anyone have any idea what i should do?
Click to expand...
Click to collapse
Doesn't happen for me..
/droid3

[Q] Black Screen of Death - SM G870A

As post topic says, my SGS5 Active, has a black screen issue.
The first time it happened, I had received a call and when I got off the phone, the screen would not turn back on.
Download mode was accessible but not recovery mode. And as I've come to believe, if you can get into either one, the phone is still saveable.
So I got into download mode and used Odin to flash the Stock ROM I found on sammobile for my G870A.
I had already used ota to go to 5.1, this took me back to 4.4.2. Which is fine by me.
So afer flashing, phone worked for sometime then for the remainder of this day, it would happen randomly.
It seems if the phone goes to sleep, or I press the block button, or I get a call n the screen goes off during the call, all these things prompt the problem to occur, or a restart with a bootloop or a restart with phone coming on but screen inactive.
Some random times it just happened without warning.
I tried fixes but they all seemed to only work temporarily (removing SD card, still happened while in safe mode, the removal of battery, holding power button for a min, then leave it for 5 min did, etc.) all temporary.
The only sorta permanent fix I've found is keep screen on permanently, but I don't intend to keep that up. Don't want a screen burn.
You know, let me skip to my question.
If I root my phone and put on a custom rom, is it possible this will fix it?
Or for that G900 Nuance back to stock rom which seems popular, that will brick my model correct?
I thank you all in advance for any response, helpful or otherwise, and for taking time to read and respond.
I sometimes miss the simpler days with my Infuse and S2.
Skebodan said:
As post topic says, my SGS5 Active, has a black screen issue.
The first time it happened, I had received a call and when I got off the phone, the screen would not turn back on.
Download mode was accessible but not recovery mode. And as I've come to believe, if you can get into either one, the phone is still saveable.
So I got into download mode and used Odin to flash the Stock ROM I found on sammobile for my G870A.
I had already used ota to go to 5.1, this took me back to 4.4.2. Which is fine by me.
So afer flashing, phone worked for sometime then for the remainder of this day, it would happen randomly.
It seems if the phone goes to sleep, or I press the block button, or I get a call n the screen goes off during the call, all these things prompt the problem to occur, or a restart with a bootloop or a restart with phone coming on but screen inactive.
Some random times it just happened without warning.
I tried fixes but they all seemed to only work temporarily (removing SD card, still happened while in safe mode, the removal of battery, holding power button for a min, then leave it for 5 min did, etc.) all temporary.
The only sorta permanent fix I've found is keep screen on permanently, but I don't intend to keep that up. Don't want a screen burn.
You know, let me skip to my question.
If I root my phone and put on a custom rom, is it possible this will fix it?
Or for that G900 Nuance back to stock rom which seems popular, that will brick my model correct?
I thank you all in advance for any response, helpful or otherwise, and for taking time to read and respond.
I sometimes miss the simpler days with my Infuse and S2.
Click to expand...
Click to collapse
Anything is worth a shot, but this sounds like a possible hardware issue. Is the phone still under warranty? If so I'd return it.
Wait, he said he took OTA to 5.1. Is this even out and if so would the 5.1 bootloader be his possible problem?
Hey guys thanks for responding, here's an update.
Issue stIl occurs whenever the phone goes to sleep or randomly when I press the lock button, but I've applied a temporary fix that last for at least a day or more.
I installed No Lock, which supposedly disables my Lock button, so now when I press the button accidentally, it doesn't actually lock, just turns off the screen.
I also installed Stay Alive, it keeps my screen on.
@Sgt.CM
Well I had Odin back to stock 4.4.2 and phone upgraded to 4.4.4 on its own, tho I kept denying it. It's currently asking to upgrade again.
Not on warranty, bought off swappa, need to contact owner if this issue was known.
I'll probably end up rooting it soon. It's really annoying.

Randomly Unable to Unlock via swiping or fingerprint, STOCK

I have seen multiple other people experiencing this issue on reddit and here on XDA too. What happens is that when I attempt to unlock, there's no icon at the bottom-center of the lockscreen. Sometimes there will be one with an unlocked lock icon, but I'm incapable of swiping to the key-guard or using my fingerprint to unlock the device. During this, the home button has feedback by vibration but nothing happens. A bit later it'll act as if it's catching up and will then unlock automatically. Other times if I push the power button after trying to unlock nothing will happen until after this delay in which would unlock the device (after trying to fingerprint unlock) and then suddenly it acts like I had pressed the power button.
I've tried removing and re-adding the fingerprints. I'd really rather not have to factory reset to see if this fixes the issue. I'm on completely stock rom, not rooted, etc. Completely vanilla.
Any ideas?
Running into the very same issue. Additionally sometimes at the end of phone calls the dialer becomes unresponsive and cannot hit the hang up button. Then the system seems to catch up...
Any help or ideas appreciated.
Phone completely stock, had no similar issues since I purchased it 6 months ago..
Sent from my SGP321 using Tapatalk
Update : Read in a forum that pocket mode may be the culprit. I disabled it under Settings / Advanced. The screen lock issue seems to have disappeared. The dialer issue is also not there any more.
Hope this helps...
Sent from my SGP321 using Tapatalk

Categories

Resources