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Hey everyone, First time poster here and it seems my captivate is bricked. I'm fairly new to android but I caught on with ROM/kernel/etc.. flashing and all seemed to be going well. I saw the new 3.5 update for precision and wanted to update from 3.0. I did my usual thing and restored to stock with ODIN instead of flashing over. Rooted all over again, downloaded ROM manager and flashed clockwork recovery. I selected the ROM when I was in CWrecovery and rebooted.. but for some reason the phone never gets past the boot screen. The ATT logo shows up, then the suckerpunch logo (as suckerpunch is included in the precision ROM) and then the precision logo.. but it just keeps starting over from there. I thought I did a clean flash but something went wrong obviously.
Ive tried the three button combo and anything that has been stated before on here about the three button combo timing and whatever. So it seems that I cant get in recovery or download by using the traditional methods.
I'm guessing my phone is soft-bricked, which should be relatively easy to fix, but I can't get into any mode at all. Ive seen plenty of threads with people having boot loop issues but they seem to have been solved my some combination of buttons used or the ODIN usb download mode technique. Ive seen mention of using adb commands to get into download mode, but I think I have to have usb debugging enabled which I can't enable, clearly.
Any help would be appreciated, especially since in the meantime I'll have to use my old 903sh.
CCDillon said:
Hey everyone, First time poster here and it seems my captivate is bricked. I'm fairly new to android but I caught on with ROM/kernel/etc.. flashing and all seemed to be going well. I saw the new 3.5 update for precision and wanted to update from 3.0. I did my usual thing and restored to stock with ODIN instead of flashing over. Rooted all over again, downloaded ROM manager and flashed clockwork recovery. I selected the ROM when I was in CWrecovery and rebooted.. but for some reason the phone never gets past the boot screen. The ATT logo shows up, then the suckerpunch logo (as suckerpunch is included in the precision ROM) and then the precision logo.. but it just keeps starting over from there. I thought I did a clean flash but something went wrong obviously.
Ive tried the three button combo and anything that has been stated before on here about the three button combo timing and whatever. So it seems that I cant get in recovery or download by using the traditional methods.
I'm guessing my phone is soft-bricked, which should be relatively easy to fix, but I can't get into any mode at all. Ive seen plenty of threads with people having boot loop issues but they seem to have been solved my some combination of buttons used or the ODIN usb download mode technique. Ive seen mention of using adb commands to get into download mode, but I think I have to have usb debugging enabled which I can't enable, clearly.
Any help would be appreciated, especially since in the meantime I'll have to use my old 903sh.
Click to expand...
Click to collapse
Can you describe exactly which three button methods have you performed? The one that always seems to work to get to download mode is hold both volume up and down and plug in USB cable to the computer and you should be able to get into download mode (of course after taking out the battery, shutting off your phone first). You should have ODIN open before this, then after that just press start on ODIN.
I believe people with captivates who have problems with 3 button combos have batch 1008. Please tell if you can't use the method above then we can check your batch.
koreancanuck said:
Can you describe exactly which three button methods have you performed? The one that always seems to work to get to download mode is hold both volume up and down and plug in USB cable to the computer and you should be able to get into download mode (of course after taking out the battery, shutting off your phone first). You should have ODIN open before this, then after that just press start on ODIN.
I believe people with captivates who have problems with 3 button combos have batch 1008. Please tell if you can't use the method above then we can check your batch.
Click to expand...
Click to collapse
I appreciate the fast response.
Ive tried the above method and it didn't work. Ive also tried plenty of others like holding the power button with the two volume buttons (to try recovery) Ive also held the buttons down for certain amounts of time to see if my timing is just off, and pretty much a few other generic three button combos that are performed when this sort of thing happens. Instead of getting into download mode, it of course just shows the battery charging.
If the phone is plugged in while it is doing its rebooting cycle then ODIN actually detects it, but I still wouldn't be able to do anything I'm sure.
Ive read through many posts about this but I just cant find anything to work at all, maybe buying a jig would be the final solution. :/
EDIT: If it helps, before flashing my captivate for the very first time a month back, i was told to check to see if I could enter into download mode and recovery safely, which I could and this was on stock rom. Ive been able to get into download/recovery with other ROMs as well, idk what's up now though
CCDillon said:
I appreciate the fast response.
Ive tried the above method and it didn't work. Ive also tried plenty of others like holding the power button with the two volume buttons (to try recovery) Ive also held the buttons down for certain amounts of time to see if my timing is just off, and pretty much a few other generic three button combos that are performed when this sort of thing happens. Instead of getting into download mode, it of course just shows the battery charging.
If the phone is plugged in while it is doing its rebooting cycle then ODIN actually detects it, but I still wouldn't be able to do anything I'm sure.
Ive read through many posts about this but I just cant find anything to work at all, maybe buying a jig would be the final solution. :/
EDIT: If it helps, before flashing my captivate for the very first time a month back, i was told to check to see if I could enter into download mode and recovery safely, which I could and this was on stock rom. Ive been able to get into download/recovery with other ROMs as well, idk what's up now though
Click to expand...
Click to collapse
If you could get into download before, I don't know why you wouldn't be able to do it now. The fact that you can see the battery charging icon indicates that you should easily be able to get into download mode. Can you double check your methods and if neither work, you could always go for JIG.
you may need to buy this to get into download mode:
http://cgi.ebay.com/ws/eBayISAPI.dl...69977&ssPageName=STRK:MESELX:IT#ht_623wt_1139
just to clearify and add one more thing to try...
you are experiencing a boot-loop not brick..
ive heard of boot loop problems sometimes getting into download mode by:
remove battery
plug in usb
hold volume buttons
put in battery
(slight change on usual method)
EDIT: you may also want to try the AIO captivate toolbox in the Dev section, it can try to put your phone into download mode
I had this happen before. I did what Tresselo said and it worked.
Sent from my SAMSUNG-SGH-I897 using XDA App
plug in your usb cable. let the phone reboot and see if the comp recognizes the phone at any point during your boot loop. if it does - your in luck, sort of... I had this problem as well with the same ROM. idk if its the ROM or just me screwing up (probably me screwing up) anyhow, type this command into a command prompt (must have the android sdk and adb installed) get into the tools folder where ever that may be at for me its C:\android\tools
from this dir type this: adb reboot download - do this as soon as the comp recognizes your phone - should work.... IF the comp is seeing the phone. If its not you WILL need a JIG which can be made fairly easy.
Try adb if you haven't already. Instructions are in the stickies in the Dev section.
Sent from my Captivate using XDA App
Thanks for all the replies guys, got a good community here. Sadly no suggestions have worked at all.
jgc121 said:
plug in your usb cable. let the phone reboot and see if the comp recognizes the phone at any point during your boot loop. if it does - your in luck, sort of... I had this problem as well with the same ROM. idk if its the ROM or just me screwing up (probably me screwing up) anyhow, type this command into a command prompt (must have the android sdk and adb installed) get into the tools folder where ever that may be at for me its C:\android\tools
from this dir type this: adb reboot download - do this as soon as the comp recognizes your phone - should work.... IF the comp is seeing the phone. If its not you WILL need a JIG which can be made fairly easy.
Click to expand...
Click to collapse
I downloaded the android SDK and installed all the necessary components, as soon as I hit the right directory (for me C:\Program Files\Android\android-sdk-windows\platform-tools>adb reboot download) and I get "error: device not found". So adb seems to be running right and I may just have to get my timing right, but as of trying a good ten times I'm not having any luck.
When booting up my cap while plugged into the computer, the noise that signals a usb connection sounds and when going into device manager and looking at usb connections, its says samsung android device. Seems like I could get into download, but I guess I'll just keep trying to time it exactly right even though Ive hit the command near the connection noise every time.
I'm not losing hope, but I went ahead and ordered the jig off of ebay that mengbo posted, I'm really hoping that the jig could solve my problem for good. From your perspective guys, would the jig DEFINITELY work? Or is it just a kinda one shot, hope for the best thing?
The JIG is a pretty sure thing seeing as how you are just in a boot loop.
CCDillon, Im in the same boat as you. Same thing happened to me. I have tried a jig and it did not work for me. Hopefully it works for you. I have tried ADB also and it could not find the device. I really hope there is something out there that can help us.
aw man, that's not good at all.. hope you can find a way. Did you make a jig and were you using the same ROM?
Hopefully its just mine and the jig works for you. I didnt mean to scare you. I made a jig at first, and it kept booting the phone. Thought I didnt make it correctly so I got one off of ebay, thinking it had to work. That one did the same thing. Thought maybe it was a faulty jig and the guy I got it from ('mengbo' on this forum) sent me another one to see if that was it. The new jig he sent (that worked on his phone) did the same thing. So, something else is going on.
I was going from Phoenix 4.5 to Supernova ROM and it gave me the same error you got. Now it Boots the ATT screen then loops the Phoenix ROM logo over and over. 1 vibrate followed by 2 more
I'm hoping the JIG works for mine, otherwise I'm not sure what to do. I admit it does scare me a bit to see that you've tried all these different things with no result. I was scanning the precision thread and it seems one of the avid users/posters got caught in a boot loop and it looks like they have gotten out of it, I sent a PM so maybe I can see what that user did, though part of me is thinking that the three button method worked for him but for some reason not for me. This is very frustrating and I'll keep an update on everything, the JIG should be here in about 3 days or so.
Also, you think it may have something to do with how many times our phones have been flashed? Ive looked up to see if flashing is bad for the phones "health" but it seems flashing won't really hurt anything, nor have I really flashed too much. Btw, my phone acts the same you described as well, with the random vibrating and everything.
My mind just seems to be jumping to any random possibility, it just sucks not having a working phone.
Hope SOMETHING works for you
Seriously - you guys are all worked up over a boot loop. the JIG will put you into dl mode just fine... only time it has high chance of NOT working is if you only see black screen - no power up at all.... you can make a JIG by getting 3 - 100k ohm resistors and a 1k ohm resistor from radio shack for about $1.25... its simple.
I removed my 3 button combo accidentally by flashing att 1 click, theres an att 1 click with 3 button fix, flash that when you can get into download mode.
If you can connect with adb use it to go to download, if not, you need a jig... it works, I have been down your path!
jgc121 said:
Seriously - you guys are all worked up over a boot loop. the JIG will put you into dl mode just fine... only time it has high chance of NOT working is if you only see black screen - no power up at all.... you can make a JIG by getting 3 - 100k ohm resistors and a 1k ohm resistor from radio shack for about $1.25... its simple.
Click to expand...
Click to collapse
+1. Learn how to make the JIG you need HERE...
Or buy one from me HERE... < Shameless plug.
I was in the same situation as you guys after i had a bad flash and the loop on the bootanimation. I bought a jig online and it worked. The trick is to take out your microsd, and simcard and leave out the battery for 15 seconds. Then put back ONLY the battery in, and plug in the jig. It should turn back on and be put into download mode then flash with one click odin.
odin one click WITH 3 button fix....... saftey first.
Think i may have bricked my tab... FAIL.
Verizon Tab. Running stock OS. Was rooted
Bought the Bootstrap recovery so i could do a nandroid backup. I kept failing the VZW update, so i figured do a backup, then remove bootstrap and reflash things to get it right. However...It doesn't work like the Droid X or 2 bootstrap. So that i wasn't prepared for. It automatically ran the backup fine, but on the reboot it just went nowhere and was stuck in a boot loop.
I tried vol up + power, did nothing. Did Vol down + power and got to Downloading screeen. :O Didn't have time to **** with it then, i was getting an oil change and honestly thought it would have just given me the option to run a backup...not run a backup and flash and all the other stuff it did.
Finally get time today to tweak it. It won't even turn on to downloading screen. Can't even get it to bootloop. I plugged it it in the wall and the battery symbol shows, but...it has the spinning "thinking" logo showing, though it never spins and i cannot see how much charge is on it.
I downloaded Hemidall or however you spell it, and the stock verizon tab files. It won't even see the device when i plug it into the laptop. Yes i have the drivers installed. I have hooked up my tab to my laptop MANY times. Running Windows 7 64 bit. Also have Ubuntu if needed. Also downloaded and installed that Visual C++ thing that needed to be downloaded with it.
Any ideas of what to do other then use it as a paper weight? I know i can send it back to Samsung, but i don't think the wife would appreciate me bricking my tablet like that. LOL Somehow i cannot see her taking that as a good thing.
Should i just leave it plugged in for a few hours and hope it starts showing a status update? Been 45 min now, showing nothing.
Any help would be greatly appreciated. Thanks.
edit: OK been a bit longer, took it off, can get it to get stuck at Samsung loading screen again. XD Just didn't try download screen yet cause i want to make sure it is FULLY charged. Only crappy thing is that it still won't show battery status while it is charging, just the thinking symbol. Hope i don't fry the battery then
edit again: Still can't be recognized by Heimdall. CRAP. Anyone know the Vendor ID, Product ID and Interface ID to use to install the proper drivers through zdag??
edit again: hooked up while in download mode, was able to install drivers. Did clean install and rebooted. All fine now. WOOT
I hate asking for help as I'm one of those read, read, read, then fix it yourself kind of guys. I've been using Rom's for over a year and this is the first time this is the first time I've had a Hard Brick.
I was running a Phoenix Rom, and decided to upgrade to a newer version. I did the same thing I've always done, which is run odin to reset, then flash the new rom. I've done this countless times, and even had the power go out once, and still got it working.
This time it locked up with a purple screen for over an hour, so I unplugged it. I had a hard brick with no power afterwards. I got around that after reading the forums a bit, and got it back into dl mode through odin. Odin started working again and now I'm stuck at a green screen instead of purple.
Now my pc does have some USB port issues, so this may be causing it. I have worked around those before and got my phone working with new roms, no issues. I wanted to post this, as I can still get it to function, and don't want to do any harm to it and make it a true "hard brick."
I just tried it for the 3rd time, and I'm back to stuck at the purple screen an the factoryfs.rfs file. Any help would be appreciated, I'm going to let it set until I get a few responses. I can get to download mode through odin after leaving the battery out for 10 secs..but that's about all I can do.
Use another pc with reliable usb connections!!
i agree...thats like driving a car with only 3 wheels. you can go,but your not gonna get very far. fix computer or use another .if you keep trying like that.what happens when it fails in the middle of the SBL flashing ? it wont be a semi hard brick.it will be a sure thing
studacris said:
Use another pc with reliable usb connections!!
Click to expand...
Click to collapse
I agree, I had the same thing happen to me on my Win7 laptop...green screen,red screen, and other colors too always at the factory.rfs part. I setup my old XP desktop with everything and haven't had any issues since.
by green screen and purple screen you mean on the phone?
Problem solved.
I just kept monkeying around with it, until I got it to go. I just bugged out a bit, as I have a job reviewing apps, so my paycheck is tied into my phone literally lol.
I understand about the USB thing, and honestly this is going to be the last flash until I can get a new PC. The ports on both my cpu's work, but something is buggy with them. Odin won't work with my USB ports on the back or front of my desktop PC, although the ports work with everything else. The laptop will recognize it, but the ports occasionally bug out for some reason.
Either way, thanks for the quick responses
Ya this is a rare problem that I have had. Only solution is to keep flashing with odin.
Sent from my SAMSUNG-SGH-I897 using XDA App
I know nothing of Bricking/Unbricking... Rooting or anything. I have been researching for 3 days now. I know as much now as I did then all of zip!! I cannot get past the on screen. I have done the 20 second poewr button push for up to 5 minutes. I have talked to Amazon support and have been told Im pretty much SOL. I miss my kinde and I am not ready to give up. I have seen others have appreared to be in worse situations with this issue than I am so I am hoping for some assistance.
Every time I look into KFU and understand it it doesnt download right. Almost everything says it cant work on my computer. I have downloaded several versions. I feel screwed. Is there hope for this? all the apps for unbricking and rooting that i have downloaded have been for nothing. I would really appreciate some mojo and super geek help please.
Lisa
OK I can help
korexeileithyia said:
I know nothing of Bricking/Unbricking... Rooting or anything. I have been researching for 3 days now. I know as much now as I did then all of zip!! I cannot get past the on screen. I have done the 20 second poewr button push for up to 5 minutes. I have talked to Amazon support and have been told Im pretty much SOL. I miss my kinde and I am not ready to give up. I have seen others have appreared to be in worse situations with this issue than I am so I am hoping for some assistance.
Every time I look into KFU and understand it it doesnt download right. Almost everything says it cant work on my computer. I have downloaded several versions. I feel screwed. Is there hope for this? all the apps for unbricking and rooting that i have downloaded have been for nothing. I would really appreciate some mojo and super geek help please.
Lisa
Click to expand...
Click to collapse
First try and put it into recovery by holding down the volume up until a screen comes up saying to reboot or restore. Also, give me some background info. on how the kindle stopped working.
Is a definite must do. I have an appt I have to leave for in a minute so as soon as I get home I will def take care of the background info and the volume up try. Thank you. I will most assuredly appreciate your help. :highfive:
korexeileithyia said:
Is a definite must do. I have an appt I have to leave for in a minute so as soon as I get home I will def take care of the background info and the volume up try. Thank you. I will most assuredly appreciate your help. :highfive:
Click to expand...
Click to collapse
No problem
catching up
Hi again... SO I did the volume up trick until my fingers started to shake. Nothing happened. I did it with the kindle attached to the computer and with out the usb tethered to anything. I did not try it straight off the wall plug tho. Nothing ....
Background. I have had the kindle less than a year. My 8 year old has been stealing it a lot the past few months trying it say is hers ;0 thats ok. Shes been playing games like bakery story Dragon story fashion world and temple run etc... she uses it for the calculator and reading programs. She also uses it for netflix. 5 days ago she watched netflix until the battery gave out. She plugged it in and waited a few minutes and it wasnt coming back in. She told me about it... I looked into everything I could think of. I tried everything I could find. I have downloaded (to my computer) a ton of root and unbricking programs. Nothing makes sense and everything says theres parameters missing. I called kindle. Support took me thru every step I had already tried (power button charging different ways killin the battery all the way doing different things etc) The only two things I see now are a huge battery in the middle of a black screen that has a very small red portion to it or the beginning screen that stays put with the words having the glowy part run across it over and over again... thats all I know for sure. IF theres any information you can help me with I would really appreciate it. Thank you.
Lisa
korexeileithyia said:
Hi again... SO I did the volume up trick until my fingers started to shake. Nothing happened. I did it with the kindle attached to the computer and with out the usb tethered to anything. I did not try it straight off the wall plug tho. Nothing ....
Background. I have had the kindle less than a year. My 8 year old has been stealing it a lot the past few months trying it say is hers ;0 thats ok. Shes been playing games like bakery story Dragon story fashion world and temple run etc... she uses it for the calculator and reading programs. She also uses it for netflix. 5 days ago she watched netflix until the battery gave out. She plugged it in and waited a few minutes and it wasnt coming back in. She told me about it... I looked into everything I could think of. I tried everything I could find. I have downloaded (to my computer) a ton of root and unbricking programs. Nothing makes sense and everything says theres parameters missing. I called kindle. Support took me thru every step I had already tried (power button charging different ways killin the battery all the way doing different things etc) The only two things I see now are a huge battery in the middle of a black screen that has a very small red portion to it or the beginning screen that stays put with the words having the glowy part run across it over and over again... thats all I know for sure. IF theres any information you can help me with I would really appreciate it. Thank you.
Lisa
Click to expand...
Click to collapse
You might need to get a factory cable. I have to get one because mine won't start up anymore either.
Hi lisa
First off Don't Panic!!! Been where you are about 2 months ago and couldn't/hadn't flashed/used from etc etc before in my life.. but my kfhd was stuffed but the sounds of things similar to you.
The volume up trick will only work once you have 2nd boot working btw.
Go to the 7' android development section of the kfhd forum and read a few threads around getting something called second boot loader.. it actually really simple and very simple to do (as long as you do follow it EXACTLY).. I did get a factory cable to assist this process, and you may need one as well, but I have read that several people have now worked out how to do it without. (Read all the thread about second boot loader there's a lot but its worth it) factory cables are only cheap at worst case..
I'm sure someone will direct you to exactly the link on the xda forum you need shortly, everyone was amazing when I initially stuffed up.keep smiling and as I said don't panic!!
Kgyuszko
Sent from my KFTT using xda app-developers app
Does your Kindle take a charge at all do you know or just always the same screens no matter how long you charge?
3 in one
1st querant Do you buy them on amazon? can i get one closer to home? Is there a price range I should look into?
2nd querant Ill look but be warned that my inner geek has had meltdowns over all of this. Its over my head. I just kinda bug eye and try not to get stupefied.
3rd querant No it will not charge at all.
Thank you all and please be patient with me.
I don`t know if the charging has the same issue as the first gen, it required a running system in order for the battery to charge if it ever became flat. Here`s my suggestion plug it to your pc for several hours set your computer to not sleep and leave it, if you get lucky it will eventually boot good luck. It should not need unbricking by the way.
korexeileithyia said:
1st querant Do you buy them on amazon? can i get one closer to home? Is there a price range I should look into?
2nd querant Ill look but be warned that my inner geek has had meltdowns over all of this. Its over my head. I just kinda bug eye and try not to get stupefied.
3rd querant No it will not charge at all.
Thank you all and please be patient with me.
Click to expand...
Click to collapse
If you have not done anything to the device to cause this ie: root, custom recovery, flashed anything, then it sounds like you just have a hardware problem. Something went wrong that should not have and would be covered under warranty. I WOULD NOT mess with anything involving root or a factory cable or 2nd bootloader. If you do not know what you are doing when it comes to those things then you could potentially do more harm than good. Did you buy it on amazon? You said you already called amazon, call them back, they will replace it, even if you didnt buy directly from them.. Sometimes the people that answer the phones for amazon are idiots. Just call until you get someone who is helpful. tell them exactly what happened, it died and won't come back on. Don't mention anything about root, factory cable, ect.. These devices havent even been out for a year so all of them are still under warranty unless you've root or installed custom recovery.
Could just be a defective charger ? did you try an alternative mains/usb wall charger, left plugged in with the kindle powered off ? it takes a long time to charge them from flat, mine was approx 12 hours Edit - A computors usb output isn't usually enough to push a charge in only keep the kindle "as is" when in use
onemeila said:
If you have not done anything to the device to cause this ie: root, custom recovery, flashed anything, then it sounds like you just have a hardware problem. Something went wrong that should not have and would be covered under warranty. I WOULD NOT mess with anything involving root or a factory cable or 2nd bootloader. If you do not know what you are doing when it comes to those things then you could potentially do more harm than good. Did you buy it on amazon? You said you already called amazon, call them back, they will replace it, even if you didnt buy directly from them.. Sometimes the people that answer the phones for amazon are idiots. Just call until you get someone who is helpful. tell them exactly what happened, it died and won't come back on. Don't mention anything about root, factory cable, ect.. These devices havent even been out for a year so all of them are still under warranty unless you've root or installed custom recovery.
Click to expand...
Click to collapse
wouldnt matter if I could root or unbrick it. My computer wont download the system operations for those properly. I did mention that I dont know how. and I did say that I dont understand what they are so I am not doing them. That I had tried the 20 second power button push all thw way up to 5 minutes on the usb to the computer and the wall as well as detached. Nothing worked. Its stuck and they wouldnt explain why. All I got was well sorry thats it we cant help you. *sigh* I have tried calling like 5 times. to no avail. Thanks tho.
I will be the first to say that unless I can figure something out I am not going to try it. My tablet is something I find as a MUST HAVE and I dont want to take any chances on ....
JohnFranklin said:
Could just be a defective charger ? did you try an alternative mains/usb wall charger, left plugged in with the kindle powered off ? it takes a long time to charge them from flat, mine was approx 12 hours Edit - A computors usb output isn't usually enough to push a charge in only keep the kindle "as is" when in use
Click to expand...
Click to collapse
Its possible because my son was using mine and his to charge his reg KF and it wasnt charging. He tried several alternates power choices on that as well. I have ordered the factory charger but I am going to want to understand everything about it before it gets here on sat. I am going to start researching it tonight when i get home.
Try...
korexeileithyia said:
Its possible because my son was using mine and his to charge his reg KF and it wasnt charging. He tried several alternates power choices on that as well. I have ordered the factory charger but I am going to want to understand everything about it before it gets here on sat. I am going to start researching it tonight when i get home.
Click to expand...
Click to collapse
Try testing the charge on a couple different power cords that are know to work and put it on one for 12hrs. Then if it couldn't charge I'll walk you through the steps of using a factory cable.
What kind of computer do you have. These things always work smother on a Windows machine (or Linux). Also did you ever install the drivers for your Kindle on the computer. Nothing will work properly unless you have the drivers on there. They should load automatically when you plug your kindle into the computer. If they don't, here is a thread where you can download the drivers http://forum.xda-developers.com/showthread.php?t=1890413 Just download and you can either unzip the file and use what's inside or just double click to install :good:
CVanB said:
Try testing the charge on a couple different power cords that are know to work and put it on one for 12hrs. Then if it couldn't charge I'll walk you through the steps of using a factory cable.
Click to expand...
Click to collapse
The Cable will be here Sat. I have tried the charging but will do so again... thank you
korexeileithyia said:
The Cable will be here Sat. I have tried the charging but will do so again... thank you
Click to expand...
Click to collapse
I dont mean to discourage and maybe it will work but the only thing a factory cable is used for is to put the device into fastboot so you can flash partition imgs or other programming features(the cable uses the fifth lead on a micro usb cable to activate fastboot). Even if it goes to fastboot your kindle is not bricked and and you would have no reason or need for fastboot. From what you've said you have not rooted or modified your device at all, there are only two possibilities of what is wrong with it at this point- the charger is bad or the charging port has gone bad. That box with the red bar about a 1/4 full just means the device doesnt have enough charge to power up. It happens all the time on mine and once I charge it for a couple minutes its fine. So your device is obviously not charging and I dont think a factory cable is going to change that. I just want you to have the right info and not go wasting your time and money trying things that are irrelevant to what is actually wrong with your device.
trying
have cable, still lost. Am trying to figure out what I need. Things wont load on the computer. I have a samsung RV515 laptop. I cant get the computer to recognize the muffed kindle. The fastboot screen does show up but then goes no further. It does need to show up on the computer so I can do more things with it. Not so much atm. I have the recommended linked .exe on the computer but it will not run as it says not everything is downloaded and I have to finish d/l it manually. I am not ready to give up but I wont do anything to screw it up more.
No it wont go past the 1/4th charge. I have left it on the charge for 24 hours and not getting further. Again I have seen people not even able to get to the front screen pull it back from the dead. So Im hoping.. thanks
You mean the exe that I linked you to doesn't work?
from my Viped out one x
Hi guys, been a bit out of the loop (hospital) but bought an Alpha around sep last year...within 2 months i used a official Maze update (OTA) and it then no longer charges...got onto them via facebook (as there were no official threads for this phone back then) and they sent me this to reflash it...
http://www.mazemobile.com/download-center
The ROM used to be there, but they have the ****ing cheek to say "people tried to flash and blamed MAZE" now it was MAZE's update in the first place that buggered my phone.:silly:..i still have the original ROM...
https://drive.google.com/drive/folders/0B8XLZxEJR8albndMcXJhWGtlVDQ
^not sure if that works for you, but basically it was..
:A really crap tutorial
:Maze Alpha flash tool.zip
:Maze_Alpha_V05_20170816
I've followed everything by the letter to no avail???
Now MAZE are bloody useless, can i count on one of you clever chaps to help me out?
P.s it's the 4 gig model.
Many thanks lads...
Any joy?
Is there anybody on here that had the same problem? You guys are usually really helpful, as i'm getting no rsponse from MAZE i thought i'd try where the true tech heads reside (i've received help before on my Xioami phones and smartwatches before) or is it that not many people have bothered with this phone? please help a guy out...much appreciated.
seedaripper said:
Is there anybody on here that had the same problem? You guys are usually really helpful, as i'm getting no rsponse from MAZE i thought i'd try where the true tech heads reside (i've received help before on my Xioami phones and smartwatches before) or is it that not many people have bothered with this phone? please help a guy out...much appreciated.
Click to expand...
Click to collapse
Well the thing is that you need to provide a bit more info. 'I've followed everything by the letter to no avail???' But you are not telling what works or not or what step you are stuck in the manual.
A lot of things come to my mind.
- is it still booting
- did you try another cable - charger
- ...
If it still boots and works a bit can you connect it to a pc and access for example the internal memory etc?
Some more info would be of help to get response... although I find the Maze Alpha part of the forum a lot of read and very little help (a bit of ranting may wake up people)
Cheers...someone lives!
Thanks for responding lukesan (much appreciated)
I'm using the original charger, it was working fine until i got the OTA so i doubt that's the problem.
No it doesn't boot (there is just enough charge to get to recovery mode,fastboot mode,normal boot)
I followed the manual/flash/tool etc (does the google drive doc show up for you as posted above?) everything seemed to go fine...but the problem still persists, it just wont charge?
Maybe i need a new ROM (or it could be the tool MAZE sent me) they are ****ing useless and i've started a bit of a social media campaign against them
(at first they were keeping in touch, but now they just ignore me completely on facebook) it pisses me off no end:crying:
P.s it does connect to my PC (sometimes), where should i dig around?
lukesan said:
Well the thing is that you need to provide a bit more info. 'I've followed everything by the letter to no avail???' But you are not telling what works or not or what step you are stuck in the manual.
A lot of things come to my mind.
- is it still booting
- did you try another cable - charger
- ...
If it still boots and works a bit can you connect it to a pc and access for example the internal memory etc?
Some more info would be of help to get response... although I find the Maze Alpha part of the forum a lot of read and very little help (a bit of ranting may wake up people)
Click to expand...
Click to collapse
seedaripper said:
Thanks for responding lukesan (much appreciated)
I'm using the original charger, it was working fine until i got the OTA so i doubt that's the problem.
No it doesn't boot (there is just enough charge to get to recovery mode,fastboot mode,normal boot)
I followed the manual/flash/tool etc (does the google drive doc show up for you as posted above?) everything seemed to go fine...but the problem still persists, it just wont charge?
Maybe i need a new ROM (or it could be the tool MAZE sent me) they are ****ing useless and i've started a bit of a social media campaign against them
(at first they were keeping in touch, but now they just ignore me completely on facebook) it pisses me off no end:crying:
P.s it does connect to my PC (sometimes), where should i dig around?
Click to expand...
Click to collapse
Just checked, and yes it is the correct manual. But lets say that even me, a veteran (with no patience), had issues with it. It is 100% correct but ... well see later on where you get.
Ok, first couple of things come up in my mind. Could still be the cable, the charger or even the the charging port that is broken. Been in the electronics business since the late 80's and these things can go wrong or broken any minute even thinking that a firmware update caused it.
Charger you can easily check if you just connect it to another charger or a pc usb port. A PC usb port will only deliver (mostly) max 400mA to 500mA .. meaning it will charge, if it still does, extremely slow. So I would keep it connected to a pc all day long or night before trying to switch it on. Trying to switch it on during charging and batt at low level will probably not work. You could try to power on after 2 or 3 hours or so and if it powers on then I would power it off again to get at least some juice in it to play around.
Cable, I would go fetch another one, they will come in handy in the future too. If it doesn't fit properly because the port is to deep in the Alpha then just take a knife and carefully cut a very small piece of the plastic, just 1mm is enough. I've done this on the 2 extra cables I have here and it works perfectly and I don't even see it aesthetically so no harm done on mine.
Now if that still doesn't work we can try the next step. But be very careful to know that that will delete all data, pictures, etc off of the phone. Because of all my toying with this phone I stuck an sd-card in it and doing a backup before I play with it again.
The manual states that you have to press the volume up button.. Well you can already test that without hurting anything as long you don't press anything on the flashtool. So only volume up and then insert the usb cable to a pc. Now the mistake I made in the beginning was to also push the power button.
So on the pc open up your device manager. If you do volume up (not in any of the other modes like fastboot etc, so from a standpoint that the phone is completely off) hold it for 2 or 3 sec and plug it into the PC. Now you should hear the typical usb connection sound and see something happening like an extra device in the manager. Probably you do not have the correct drivers installed for starters. Look for mtk drivers for your OS. Be careful, a lot of crap and virus links out there.
Now another issue that I fell for the first time is that you have to connect it twice like that to the pc to actually flash. First time ... press the 'scan' and let it do it (think the top field will become green) and then disconnect the phone and do the same volume up and connect and then it will allow you to flash.
But first check what is happening before we have to flash it.
Btw I know about their attitude. Well, as a Chinese company they must understand that by this attitude they will not going to sell any products anymore. I only bought mine because it was a special deal and I wanted to test an MTK chipset. They never replied to me why there is no real fast charge on it etc.
I also very very highly recommend you to invest, well for the price of a sandwich, to buy a usb charging doctor which will allow you to see the voltage and current. You don't need to be a doctor to us it and at least you see something instead of having to guess. Also while you are at it buy good quality chargers and a couple of cables. They will always come in handy and take some of the guesswork away if needed.
Top lad.
Again many thanks luksan (hefty bit of typing you did there mate )
I very much doubt it's the charger (i was extremely careful everytime with insertion) or port for that matter...this is the only USB-C i have (everything else is old school micro USB) and i resent forking out more money (the original trader Cafago said to send it back tracked at my own cost...£60!!!)
i'd like to try and fix the bastard and then sell it, never to return
Again, all these probs literally appeared after i did the OTA (i doubt it was coincidence)
i do like your advice on the re-doing the flash twice, so i may give that a go...bloody nora, what a pain in the arse!
Thanks for being a voice in the void pal...
See
lukesan said:
Just checked, and yes it is the correct manual. But lets say that even me, a veteran (with no patience), had issues with it. It is 100% correct but ... well see later on where you get.
Ok, first couple of things come up in my mind. Could still be the cable, the charger or even the the charging port that is broken. Been in the electronics business since the late 80's and these things can go wrong or broken any minute even thinking that a firmware update caused it.
So on the pc open up your device manager. If you do volume up (not in any of the other modes like fastboot etc, so from a standpoint that the phone is completely off) hold it for 2 or 3 sec and plug it into the PC. Now you should hear the typical usb connection sound and see something happening like an extra device in the manager. Probably you do not have the correct drivers installed for starters. Look for mtk drivers for your OS. Be careful, a lot of crap and virus links out there.
Now another issue that I fell for the first time is that you have to connect it twice like that to the pc to actually flash. First time ... press the 'scan' and let it do it (think the top field will become green) and then disconnect the phone and do the same volume up and connect and then it will allow you to flash.
But first check what is happening before we have to flash it.
.
Click to expand...
Click to collapse
seedaripper said:
Again many thanks luksan (hefty bit of typing you did there mate )
I very much doubt it's the charger (i was extremely careful everytime with insertion) or port for that matter...this is the only USB-C i have (everything else is old school micro USB) and i resent forking out more money (the original trader Cafago said to send it back tracked at my own cost...£60!!!)
i'd like to try and fix the bastard and then sell it, never to return
Again, all these probs literally appeared after i did the OTA (i doubt it was coincidence)
i do like your advice on the re-doing the flash twice, so i may give that a go...bloody nora, what a pain in the arse!
Thanks for being a voice in the void pal...
See
Click to expand...
Click to collapse
Well don't flash it twice. You have to put it in that mode twice to start it to complete the procedure. I do not believe in the wipe it 3 times to be sure, turn around and jump to make it better or faster. Loads of voodoo that is not scientifically proven around. It's all about a 0 and a 1, there is nothing in between that.
But .£60 to send that charger, LOL.
A month ago I bought an Aukey charger that included a USB-C cable for like .£12 including shipping to Belgium. (well just followed the rain and snow and landed here)
Let us know what happens next.
Any update on what you did?
GAH!
Yes, i've just tried everything again...nothing seems to work? when i actually start the tool i get a number of errors (including scatter?) then the tool boots, i then go through the broken english bollocks of the 'guide' again, do everything and it still doesn't work?? listen man, could you do me a massive favour...just outline the steps (bullet point wise) on what to do? no chatting about the chinese or voodoo
just nice clear as day steps, because as it stands i'm going to have to pay £70 just to send this piece of **** back (and probably wont get a full refund)
If you could do that (and i mean laymans terms here) i'd be forever grateful...
Cheers bud.:good::good:
lukesan said:
Any update on what you did?
Click to expand...
Click to collapse
seedaripper said:
Yes, i've just tried everything again...nothing seems to work? when i actually start the tool i get a number of errors (including scatter?) then the tool boots, i then go through the broken english bollocks of the 'guide' again, do everything and it still doesn't work?? listen man, could you do me a massive favour...just outline the steps (bullet point wise) on what to do? no chatting about the chinese or voodoo
just nice clear as day steps, because as it stands i'm going to have to pay £70 just to send this piece of **** back (and probably wont get a full refund)
If you could do that (and i mean laymans terms here) i'd be forever grateful...
Cheers bud.:good::good:
Click to expand...
Click to collapse
But what about the drivers etc.... What shows up?
ROM?
lukesan said:
Any update on what you did?
Click to expand...
Click to collapse
Perhaps it's the ROM? any chance you could give me the latest version? (or a link) i keep getting error in the light green field (FAIL) on the Tool?
I'm not sure if it's the tool or the bloody ROM?
As usual not a sodding dicky bird from MAZE (emails,twitter facebook etc) what a sh!tty company...
Nothing shows up...i think the first time i tried to plug it into the PC it ran a scan,(i don't think it found the drivers, as it doesnt show up on my computer :running win 7) from there on in, nothing? it also makes the mandatory PC sound bleep when plugged in, then about a second later i get the discharge bleep? (not sure if this is lack of charge) if i had a frigging phone i'd post screenshots! damned if i do, damned if i don't!
lukesan said:
But what about the drivers etc.... What shows up?
Click to expand...
Click to collapse
seedaripper said:
Nothing shows up...i think the first time i tried to plug it into the PC it ran a scan,(i don't think it found the drivers, as it doesnt show up on my computer :running win 7) from there on in, nothing? it also makes the mandatory PC sound bleep when plugged in, then about a second later i get the discharge bleep? (not sure if this is lack of charge) if i had a frigging phone i'd post screenshots! damned if i do, damned if i don't!
Click to expand...
Click to collapse
Well if it hasn't gotten the correct drivers it will never ever be able to flash. It's like trying to use your house keys to start your car.
I see all kinds of stuff happening if you keep the device manager open. Open up the 'ports' (com & lpt) section. Now press the 'volume up' key for a second or 2 and then connect it to a usb port while holding the key.. release it like a second later when it is connected to the port. Now you should see some stuff happening. Just did it on my win10 machine but should be pretty similar on a win7. One of them says first 'mtk usb' and then 'preloader usb vcom' . If these don't show up then look no further for now.
seedaripper said:
Perhaps it's the ROM? any chance you could give me the latest version? (or a link) i keep getting error in the light green field (FAIL) on the Tool?
I'm not sure if it's the tool or the bloody ROM?
As usual not a sodding dicky bird from MAZE (emails,twitter facebook etc) what a sh!tty company...
Click to expand...
Click to collapse
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64
dreambo said:
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64
Click to expand...
Click to collapse
His device doesn't charge and his battery is flat so I guess his by the time he can flash the device dies anyway.
er?
lukesan said:
Well if it hasn't gotten the correct drivers it will never ever be able to flash. It's like trying to use your house keys to start your car.
I see all kinds of stuff happening if you keep the device manager open. Open up the 'ports' (com & lpt) section. Now press the 'volume up' key for a second or 2 and then connect it to a usb port while holding the key.. release it like a second later when it is connected to the port. Now you should see some stuff happening. Just did it on my win10 machine but should be pretty similar on a win7. One of them says first 'mtk usb' and then 'preloader usb vcom' . If these don't show up then look no further for now.
Click to expand...
Click to collapse
Ok, did that for a split second 'media TEK preloader USB VCOM (android) (COM4)' flashes up, i managed to click on it quickly and got to mediatek properties...then went to update driver (it searched the net and found it) all this time after the original insertion, literally a second after it just disconnects? (and it doesn't show up in my computer) i get this as device status.....
Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
I plug it back in, it says normal, then a second later the above message? any ideas?
lukesan said:
His device doesn't charge and his battery is flat so I guess his by the time he can flash the device dies anyway.
Click to expand...
Click to collapse
Yep, when i try to power on i have a split second of the MAZE logo, then back to death...i Can leave it charging and i get the wobble liquid battery graphic, but it never goes above 0%, as explained this only happened after a firmware update (#dreambo)
Can't get my head round multi quote?
dreambo said:
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64
Click to expand...
Click to collapse
Yep, when i try to power on i have a split second of the MAZE logo, then back to death...i Can leave it charging and i get the wobble liquid battery graphic, but it never goes above 0%, as explained this only happened after a firmware update (#dreambo)
seedaripper said:
Ok, did that for a split second 'media TEK preloader USB VCOM (android) (COM4)' flashes up, i managed to click on it quickly and got to mediatek properties...then went to update driver (it searched the net and found it) all this time after the original insertion, literally a second after it just disconnects? (and it doesn't show up in my computer) i get this as device status.....
Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
I plug it back in, it says normal, then a second later the above message? any ideas?
Click to expand...
Click to collapse
Mmm, if you see the preloader thing then I guess that is ok. ... it is no longer an 'unknown device' which sounds fine to me. Let me quickly test on my Maze for a sec. (will edit this post).
It is normal that it disconnects. My guess is that it tries to setup comms between device and something on the pc where it can talk to. If there is no communication then it just powers down again. The display etc will all stay off since it directly does the comms to the cpu and the ram. Sort of write only state. So it is a very low level form of programming. Can be scary for people because you see nothing happening on the phone during that process.
Ok just tested again.. Can you do step 1 to 5 in the manual without an error? (to be sure I would right-click on the exe and run it as administrator to start that program)
Till that step 5 no connection to the Alpha is needed. In step 5 if you have pressed 'scan' it should say something like resetting comm ports and only the 'stop all' should be clickable.
If we are that far then I guess we are a step further.
Give that a try and then we'll see for the next step.
lukesan said:
Mmm, if you see the preloader thing then I guess that is ok. ... it is no longer an 'unknown device' which sounds fine to me. Let me quickly test on my Maze for a sec. (will edit this post).
It is normal that it disconnects. My guess is that it tries to setup comms between device and something on the pc where it can talk to. If there is no communication then it just powers down again. The display etc will all stay off since it directly does the comms to the cpu and the ram. Sort of write only state. So it is a very low level form of programming. Can be scary for people because you see nothing happening on the phone during that process.
Ok just tested again.. Can you do step 1 to 5 in the manual without an error? (to be sure I would right-click on the exe and run it as administrator to start that program)
Till that step 5 no connection to the Alpha is needed. In step 5 if you have pressed 'scan' it should say something like resetting comm ports and only the 'stop all' should be clickable.
If we are that far then I guess we are a step further.
Give that a try and then we'll see for the next step.
Click to expand...
Click to collapse
Pics ...hopefully...