[Q] SIM card Disaster!... - Captivate Q&A, Help & Troubleshooting

Alright, so I have lost track of the # of hours I have spent trying to solve this problem. I have a Samsung Captivate originally purchased from Rogers, and a Rogers Sim card. I flashed a custom rom onto my captivate, which was good but still gave me some problems. I somehow ended up when clearing something in the rom getting into a bootloop, so I could no longer access my phone.
I used Odin to go back to stock, but my phone gives me the "no sim card in phone" issue. I checked by putting another sim into my phone..same issue, and I put my sim in another phone...and it works fine..so it is not my sim card. I did *#7465625#
and Network Lock is on. I even flashed to Rogers froyo rom, since I am using a rogers sim card, but still get that problem. None of the market tools for unlocking the phone give me any codes...what should I do..?

The SGS Unlock tool from the market won't work on Froyo, as far as I know (I haven't bothered checking to see if it has been updated in the past few months, but it was a 2.1 only thing the last time I checked.)
There is a froyo unlock procedure in the development section. Have you tried using that after flashing your Rogers rom?
http://forum.xda-developers.com/showthread.php?t=831569
Edit: Oh yeah, make absolutely sure you back up /efs before you do anything, or you'll have your face ripped off if the procedure doesn't work for you.

Helroz has put out an app on the market to unlock 2.1 and 2.2 phones Havent tried it yet.... worth a shot...

kind of confused. I mean, I originally purchased my phone from Rogers, and my Sim is from Rogers. I am not sure if it was always locked to rogers, but it just says "no service" and doesn't recognize that I have a rogers sim card. even if network lock is on, shouldn't it still recognize my sim? The methods you have posted have not worked for me. Perhaps I should see if I can get an unlock code from Rogers themselves. If I could do that, would that solve the problem?
Also, if I somehow managed to get an unlock code for my phone, where would I enter it? Would I have to relock my phone to rogers? Could someone explain how I would do that?

Did you try a factory reset from the settings?

MikeyMike01 said:
Did you try a factory reset from the settings?
Click to expand...
Click to collapse
I have done a factory reset before, but i'll try doing it right now...see what happens.

ok I just did a factory reset...still telling me there is no sim inserted even though there is..any other ideas?

Alright so finally everything is showing as "OFF" including Network Lock but it still will not recognize my SIM. i did another factory reset but still no luck. Any other ideas??

What does it say in your APN Settings?

Can't access APN settings. infact, just going into "mobile networks" gives me "insert SIM card" even though it is already well-inserted

Sorry - I meant to say mobile networks - brain fart
[EDIT] The only thing i can think of would be to check the pins that contact the sim card... see if those somehow got damaged. Also check to ensure they are clean, blow out the sim card holder and if needed give the pins a wipe to clean them up and try again. If all else fails, try to get your hands on another sim from the same carrier and see if it works. If a different sim works, then yours is hosed most likely...

It's okay guys I managed to solve things in the end! thanks for all your help tho

rofl, it was backwards ey?

zeusx64 said:
rofl, it was backwards ey?
Click to expand...
Click to collapse
No way...

How did you end up resolving the problem? What ended up being the fix?

zeusx64 said:
rofl, it was backwards ey?
Click to expand...
Click to collapse
I wonder...I just couldn't bring myself to pose the question

for self-pride(not that I have any left after spending god knows how many hours searching in a hex editor for non existent damn unlock codes) I refuse to state how i resolved my issue -______________-; (cough). but THANK YOU ALL for your support anyways! I have definitely definitely learned from this horrible mistake.

bet it was inserted backwards

Related

[Q] Galaxy S mobile network not available

Can anyone help i have upgraded my phone after much trouble trying to unlock it via market apps & superoneclick neither worked and the phone ended up going into some dead mode and wouldnt fully load up.
So in still trying to end up with a network unlocked phone i have managed to upgrade my phone to GINGERBREAD.XXJVQ 2.3.4 which was successful and work perfectly over my broadband wireless network but when i try to make calls it tell me
"MOBILE NETWORK NOT AVAILABLE"
the mobile was previously on three uk network but is now debranded obviously with gingerbread
i tried a hard reset via *2767*3855* but still no change.
any help greatly appreciated many thanks in advance
Ged
Just look like your phone have been locked on three network.and your unlock is failed.
Did you try found any phone shop on market to unlock your phone?
probably just five pound for each one on Chinatown.
I was stay in UK for 3 year,and as I know, the Chinatown guys have special device for unlock phone ,one simply for all,whatever you upgrade rom,you will be never locked again.
I'm not sure about that really cause it also does this with my correct network sim card still installed......
You've checked your apn settings? Sounds top suspect to me.
If you've still got problems, flash ezbase gingerbread. Search dev section, full, simple instructions included.
I tried that it tells me i should
"insert a sim card to access network services"
Could you point me in the right direction so i know im using the right programs and files
Please check your IMEI number by dialing *#06# on the keypad. If it displays the correct imei number as displayed on the Phone box/ under the battery, then you are saved. If not you have lost your efs folder which contains the files which hold the imei data.
Did u get the phone with Gingerbread as stock rom? Try downgrading to an Eclair (2.1) ROM with Odin.
hello again peoples,
I'm very grateful for all your assistance but i just wasn't paying attention when i was putting my SIM card into my phone and put it in the wrong way round...!
i mean what happened to SIM card slots where sim cards only fit in one way...!
again thanks alot for all your assistance also i've ended up upgrading to Insanity 2.3.5
Thank s

Note re-locked again??!!

Hi, folks...
After a long time, I have a problem with my Note...
Many, many weeks ago I rooted and unlocked my Note, and all was going well... It is just in the recent day, or two that I noticed that suddenly I don't have access to SMS service, calls, or Internet... I thought it was provider's fault, but after inserting other network's SIM card I got the same problem...
I think I might have re-locked itself somehow... I tried again using Galaxy S unlock method, but it changes nothing... is it possible that the phone unrooted itself, or that some update (no ICS, I am not touching that yet! ) messed up something?
Awaiting for your helpful response...
cmick30 said:
Hi, folks...
After a long time, I have a problem with my Note...
Many, many weeks ago I rooted and unlocked my Note, and all was going well... It is just in the recent day, or two that I noticed that suddenly I don't have access to SMS service, calls, or Internet... I thought it was provider's fault, but after inserting other network's SIM card I got the same problem...
I think I might have re-locked itself somehow... I tried again using Galaxy S unlock method, but it changes nothing... is it possible that the phone unrooted itself, or that some update (no ICS, I am not touching that yet! ) messed up something?
Awaiting for your helpful response...
Click to expand...
Click to collapse
Unlocked means? Unlocked from what? Service provider?
Sent from my GT-N7000 using XDA Premium App
I don't think it may have auto locked.
You are on GB ROM then try
-Factory reset
still dont work, then
-Reflash ROM
This shud work, if still doesn't work then reason to believe it has been locked.
Is your IMEI still showing correctly?
Sent from my GT-N7000 using xda app-developers app
Locked, as in SIM locked.
Will try factory reset in the evening (London) and see what happens...
What do you mean if my IMEI is still showing correctly? How should I know what is wrongly showing of IMEI?
He mean you can see IMEI as digit or just written 'unknown'
dr.ketan said:
He mean you can see IMEI as digit or just written 'unknown'
Click to expand...
Click to collapse
yeah, full number is there, no anomalies of any kind in that regard....
thanks...
I am having the same problem or at least similar. The phone was running fine on both paranoid android and chracks rom. I flashed Crash v7 yesterday, still fine. I decided to go back to Chrack since there was an update. When I did that, safely, the first pop-up I got was "enter network unlock code key" message. I tried the galaxy_s unlock, didn't work. The only backup that I had left was the Crashv7 so I restored that. I got the same message now but galaxy_s unlock DOES work on it. Though, I never had to use it before. I have been at this trying to figure it out for over 8 hours. I believe it has something to do with the new roms and the CSC regions. I have been searching the forums all night and now today I see more people experiencing problems.
I would like to ask a few question here,
Why do we need to change the CSC regions? Other than Kies updating, what difference does it make? I have not found the answer anywhere. I am in the US and have never had to deal with this b.s. before. Web searches I have seen seem to all refer these to Samsung phones. Are they the only company that does this?
My N7000 is from Sweden, NEE(XEE) csc. The rom that is working for me now has a csc of: EUR. I was under the impression that with custom roms it didn't matter what the csc but now I am starting to doubt that.
Any true help out there? Anyone in the states or anywhere else suffering from the same problem? I just think it strange that the phone would re-lock itself but only stay locked on newer roms(any after July 25th) and the unlock app only works on the older roms. :shrug:
Sorry for this long post.
Edit: When the sim unlock app doesn't work, imei says "unknown"
Edit 2: Looking at other threads it looks like this isn't isolated. I guess there is a problem with the new lrk or whatever it is. It's re-locking units and galaxy_s unlock isn't working.
Yeah, I would also say that some time around middle of this week, this issue became apparent to me... I really didn't use the Note much for the last two weeks, so when I wanted to send an SMS, I thought it was the network playing up (2, or 3 times a year it has problems with service, which is ok with me, since they give a great deal for £10, and I don't need a non-stop connectivity...
I am knackered after today's ride, so I will try and deal with the issue tomorrow...
Oh... I did factory restore and rooting and flashing and the whole procedure of installing busybox and galaxy s unlock app and doing everything I remember doing the first time I unlocked my Note, but unfortunately it keeps saying "Network not available."
Has anybody got any idea why some Note re-SIMlock themselves, even though this method of SIM unlock is supposed to be permanent...
What should I do now? Install other stokk GB firmware, or risk it with some custom ROMs?
I am so sad...
cmick30 said:
Oh... I did factory restore and rooting and flashing and the whole procedure of installing busybox and galaxy s unlock app and doing everything I remember doing the first time I unlocked my Note, but unfortunately it keeps saying "Network not available."
Has anybody got any idea why some Note re-SIMlock themselves, even though this method of SIM unlock is supposed to be permanent...
What should I do now? Install other stokk GB firmware, or risk it with some custom ROMs?
I am so sad...
Click to expand...
Click to collapse
I have found that any custom rom built on the LRI/LRK radios do not work for us users with sim-relock. Best to stay on older roms that aren't built from those sources. Sucks, I know. :crying:
cmick30 said:
Oh... I did factory restore and rooting and flashing and the whole procedure of installing busybox and galaxy s unlock app and doing everything I remember doing the first time I unlocked my Note, but unfortunately it keeps saying "Network not available."
Has anybody got any idea why some Note re-SIMlock themselves, even though this method of SIM unlock is supposed to be permanent...
What should I do now? Install other stokk GB firmware, or risk it with some custom ROMs?
I am so sad...
Click to expand...
Click to collapse
Reflashing a GB ROM WORTH A SHOT.
Sent from my GT-N7000 using xda app-developers app
AND WHAT DO YOU KNOW.....
A week and a bit back I had this sim lock problem with the Note, tried stuff in this thread, nothing worked, just fo find it today, when I picked it up to go and try flashing God knows what I'd pick, and turn it on, and IT IS UNLOCKED!!!
I was like a small pig when you give it some corn...
Phew, that is a stone off my heart...
But, how? Is it possible that maybe some Kies update, or some other app update brought about the re-locking of the NOTE?
Still, what made it work now, after so much time and failures?

[Q] HEEELP!!! SIM not recognized Galaxy mini S5570i

Can someone please help?
Few days ago my phone stopped recognizing sim cards. No mather what I've tried, it still won't work.
It's acting like there's no sim card inserted.
IMEI is still there
I would appreciate any help.
I posted a picture of the problem.
janjevac said:
Can someone please help?
Few days ago my phone stopped recognizing sim cards. No mather what I've tried, it still won't work.
It's acting like there's no sim card inserted.
IMEI is still there
I would appreciate any help.
I posted a picture of the problem.
Click to expand...
Click to collapse
Well, I'm not sure about the problem; if you are on a custom rom, it might be because of that, or incorrect flashing. Try using another ROM, and if problems persists try Stock ROM meant for your region. (it might be possible that you flashed a ROM for a different region and because of that you might have a problem..)
AND NEVER POST YOUR IMEI NUMBER ONLINE.
http://forums.meteor.ie/t5/Unlocking-Codes/Never-post-your-IMEI-number-on-the-web/td-p/36899
DeathMetal King said:
Well, I'm not sure about the problem; if you are on a custom rom, it might be because of that, or incorrect flashing. Try using another ROM, and if problems persists try Stock ROM meant for your region. (it might be possible that you flashed a ROM for a different region and because of that you might have a problem..)
AND NEVER POST YOUR IMEI NUMBER ONLINE.
http://forums.meteor.ie/t5/Unlocking-Codes/Never-post-your-IMEI-number-on-the-web/td-p/36899
Click to expand...
Click to collapse
Thanks for the advice about IMEI number, i didn't think of that because i went crazy because my phone doesnt work.
I'll try with stock rom.
I flashed original stock rom on the device, but the problem remains. Does anyone know the solution, I am going crazy
Sent from my ST26i using xda premium
pop your sim card out for 15 min. then put it
back in your phone.
In the second pic it is clearly showing 1 bar of signal
So how can you say sim is not being detected
No way out here
dheeraj (dhlalit11) said:
In the second pic it is clearly showing 1 bar of signal
So how can you say sim is not being detected
Click to expand...
Click to collapse
Did you notice the the SIM symbol with question mark inside it?
The phone acts like there is no SIM card inserted when it is inside all the time.
pryerlee said:
pop your sim card out for 15 min. then put it
back in your phone.
Click to expand...
Click to collapse
Thanks for the advice, but that didn't work. I tried several SIM cards. Same thing every time.
have a read tho these answers, maybe you'll find a solution http://bit.ly/17Ku2cc

No sim card error without sim card, no IMEI

I just got a used AT&T Vivid with what turns out are 2 anomalies that I failed to observe initially.
First I tried to put my ST sim card out my AT&T SGS, and get no service. No big shock initially since I have to change the APN info. Couldn't do that cause option is dimmed.Checked further, No IMEI, IMEI SV, or baseband. Took sim out and observed that I get NO sim error at startup, just "no service". Tried an AT&T sim from a friends Vivid, same result.
I was hoping that the sim card reader just might be bad, a cheap easy fix and apparently some what of a common issue. Haven't ordered one yet until I get more info on whether the no sim error and no IMEI etc are related and it's not a more serious hardware issue. I don't have a problem with repairing hardware if needed.I'm a noob here, but have a brain like a sponge, so any thoughts on how to proceed with diagnostics would be appreciated. Thanks in advance
No imei is really bad...
No one here can help you recover it without a proper backup... I have no idea how to back it up nor restore...
If you don't figure it out I'd have to suggest flashing to stock... prolly via ruu and go to an at&t store...
Sent from my Vivid 4G using Tapatalk 2
I don't think (but don't know 4 sure) that this phone is anything other than an out of the box stock configuration. I don't have service with AT&T so I don't know how much help they would be. I did check with them to make sure IMEI printed on the phone wasn't blacklisted and it's OK. All I have done was to do a factory reset to clear all the PO's stuff.
Does anybody have any more ideas? I am wondering if I don't need to replace the motherboard and or just the simcard/sd part. Changing the motherboard would mean a different IMEI right?
No imei means something went wrong with the bootloader. It's unlocked? Did you try to S-OFF?
I believe flashing a rom stock via RUU (that's it, flashing the PD.zip file) maybe can fix the problem.
At worst you must change the motherboard and yes, you will have a diferent imei.
I may be wrong, but I see no sign that anybody has done anything to change ROM or anything else on this phone. I'll try to do a S-off, and unlock it since I want to use it on ST anyway.
hello,
i've also same problem here
flashed with stock rom but no luck ,
bootloader locked and s-off
searched forum but no success story
i think i'll return it
Well I finally got a new SIM/SD card reader and installed it. No change.Tried ST, AT&T, and T-mobile sims
Still get no SIM error when booting with or without a SIM card, has an X on signal strength, and it doesn't even say "no service".
Same as to IMEI etc. info, nothing shows up.
Am I going to have to change mainboard? Or is it possible firmware/ROM changes could fix it?
javierarenas said:
No imei means something went wrong with the bootloader. It's unlocked? Did you try to S-OFF?
I believe flashing a rom stock via RUU (that's it, flashing the PD.zip file) maybe can fix the problem.
At worst you must change the motherboard and yes, you will have a diferent imei.
Click to expand...
Click to collapse
Unlocked the bootloader tonight, no problem. Will try s-off tomorrow.
Where can I get a stock rom file?
I'll only ask this dumb ? once: Is the OS (JB,GB,ICS) different than the rom? I'm still running gingerbread 2.3.4, should I got to ICS or? Will that have any affect on the imei issue?
I might just be getting some experience with this phone if I have to do it all over with another mainboard.
OK, so I decided to play with this phone again after my SGS1 was freaking out yesterday. I finally found and used a phone dialer code do download the ICS update, and it downloaded (via wi-fi), installed and rebooted fine. In fact It apparently fixed my IMEI and SIM card problems because when it booted the first time with ICS it showed a big icon "no SIM installed" ya hoo!! checked IMEI in settings, all was good. Played around with settings/menus a bit to familiarize myself with the differences, then restarted...NO IMEI again, and no sim error without any SIM installed On the next 5-6 restarts it worked fine all but once, (total on time of around an hour) but now every restart (10+) it's back to same original issue: no IMEI shown and no SIM error. I still have no AT&T compatible SIM card to really test it but if it doesn't give me a SIM card error (no SIM card installed) it's a moot point.
It really puzzles me that it appeared to work at all if I have a bad mainboard. My daughter in-law has a Vivid with a bad screen she's going to give me to use for parts (mainboard) but I'm not sure if there's not still some hope of salvaging the current one.
Comment, thoughts etc... Please

[Q] Invalid SIM card error/SIM network unlock PIN request on boot I9305

Okay, I posted this question in the I9300 Q&A section by accident (was a bit distraught, didn't read the section title properly), but for some reason a mod appears to have deleted the thread instead of moving it, so here it is again in the correct section.
So after using my I9305 for about 8-9 months now, I woke up this morning to find my phone nonoperational. The phone requests on boot a "SIM network unlock PIN". If this window is dismissed, the pulldown notifications drawer states "Invalid SIM card" with subtitle "Network locked SIM card inserted". Quick Googling reveals that these notifications and errors typically show that a phone is locked to a specific carrier. Now that's understandable, but this phone is unlocked, and I hadn't even taken the SIM card out until this error occurred. The SIM card works just fine in another phone.
I've tried rebooting the phone (first port of call), and using the code *#197328640# in the dialer to SIM unlock as per this post (but I didn't have "[4] NW LOCK NV Data INNITIALLIZ" as an option). I tried using "busybox chown 1001:1001 /efs/nv_data.bin" in terminal emulator as root, after seeing this post, but it came with an error of "chown: /efs/nv_data.bin: NO such file or directory". So... how bad do things look? And no... I don't have a backup of my efs. =[
Click to expand...
Click to collapse
Since then, I also tried *#06# in the dialer, and my IMEI is intact.
Try another sim first
JJEgan said:
Try another sim first
Click to expand...
Click to collapse
Nope, no dice.
Are you totally stock rom or custom?
Stock standard 4.1.2, with CF-Auto-Root.
KayDat said:
Stock standard 4.1.2, with CF-Auto-Root.
Click to expand...
Click to collapse
Maybe try flash a stock pre-rooted rom by lriquidperfection with odin and try the *# again?
Tried various different stock ROMs and factory resets, nothing.
You need to flash a 4.1.1 ROM, or at least a modem from such a ROM.
Sent from my GT-I9305 using xda app-developers app
Tried flashing several 4.1.1 stock ROMs, no luck either.
try to clean pin battery (on the battery not connector battery on the phone) and clean your sim card (used pencil eraser)
look your sim card have missing gold pin/gold line or not?
hrcell said:
try to clean pin battery (on the battery not connector battery on the phone) and clean your sim card (used pencil eraser)
look your sim card have missing gold pin/gold line or not?
Click to expand...
Click to collapse
Not sure why doing anything with the battery would be in any way related with the SIM. I also forgot to mention that I had already tried cleaning the SIM card at the start with alcohol. In any case, the SIM card works fine in another phone, so it appears that there isn't problem with the SIM card. In any case, I managed to RMA the phone, now the long wait to get it back...
KayDat said:
Not sure why doing anything with the battery would be in any way related with the SIM. I also forgot to mention that I had already tried cleaning the SIM card at the start with alcohol. In any case, the SIM card works fine in another phone, so it appears that there isn't problem with the SIM card. In any case, I managed to RMA the phone, now the long wait to get it back...
Click to expand...
Click to collapse
sim connector need voltage and get from battery
You're kidding me, right?
KayDat said:
You're kidding me, right?
Click to expand...
Click to collapse
i not joke with you
i have same problem with you 5 month ago with copy battery
Got my phone back from the shop today. Kept an eye on the shipping tracking when I sent it out, and they sent it back out half a day after they took delivery, so I'm guessing they used a SIM unlock code since it's definitely my phone that I got back. Didn't have to pay anything, so I'm happy. Still not sure why/how the phone decided to lock itself though...
want to change network band in sm j110h
Hello sir...
I want change my phone network band.i had used code *#0011# it was showing only sevice mode.im not getting main menu option after tried further process. Plz help me to change my WCDM network to LTE network mode.
Thanks in advance
Prashant
KayDat said:
The phone requests on boot a "SIM network unlock PIN". If this window is dismissed, the pulldown notifications drawer states "Invalid SIM card" with subtitle "Network locked SIM card inserted".
Click to expand...
Click to collapse
I had the same problem. In my case the phone had been fine for almost 3 years.
I suddenly have this problem too.
whatsupskip said:
I had the same problem. In my case the phone had been fine for almost 3 years.
Click to expand...
Click to collapse
Which ROM are you using? I was using rodman's AICP
Deanodirector said:
Which ROM are you using? I was using rodman's AICP
Click to expand...
Click to collapse
I was using the stock Samsung ROM.

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