[Q] Creepy B&N salesperson? - Nook Color General

Did you have this creepy sales person in Barnes and Noble when you purchased your Nook Color?
http://www.barnesandnoble.com/nook/instore/index.asp

No because i bought mine at Best Buy.
Sent from my Nook Color (zoom2) using Tapatalk

I went in today to get the screen protector and talked them into putting it on for me. The guy who did it was pretty creepy....too much eye contact, excess body hair, kinda sweaty for no reason. But he did a hell of a job getting the screen protector on there. I always eff it up somehow when I do it myself. He did inform me about a class for beginner nook users that he teaches on the weekend. I told him thanks but i was set. ;-)
NookColor Autonootered

Not so much. The guy that was there when I got my NC was the typical "I'm an artsy English Lit major" type who just wouldn't shut up. I finally asked him if he could check the computer for a book that I made up and ran to register of the cute girl working and had her help me.

That's the one that sold me mine!

That was me, I am not a salesperson, but an actor. I was showing her how to root.

I can not beleive they have a Nook class. What is so difficult about the Nook? Wonder if roofing will be covered in the class?
OK maybe it would be useful to figure out how to get the NC to remember your location in a pdf.

gedster314 said:
I can not beleive they have a Nook class. What is so difficult about the Nook? Wonder if roofing will be covered in the class?
OK maybe it would be useful to figure out how to get the NC to remember your location in a pdf.
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Click to collapse
Didn't know that owning a NC involved construction ?!

Mine was creepier, and kept blabbing about how you can read books on it and stuff

stwallman said:
Didn't know that owning a NC involved construction ?!
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Click to collapse
He was probably hitting on him, lol.

Haha, nope.
My salesman was pretty cool. I think I recognized him from my high-school days (class of 04). He even knew what I was talking about when I said I was planning to root it, and thought it was pretty cool.

Mine asked me to come back and show him what it is capable of when rooted... pretty normal dude actually.
Sent from my Nooted friend...

On the B&N I go to (The Grove), there was nothing unusual with the salesperson.
He was gay and all I can say is that he was an actual pretty good salesperson,
he was very friendly and it made the whole transaction go pretty smoothly with no problems at all,
he even agreed to help me check if there was any problems with the unit, (I read there were many
faulty NCs) so he tested it out before handing it to me to asure a good purchase without the need
to return for an exchange or service of some sort.

Related

took my nook into b&n today

I was looking for screen protectors and shot the ****e with the nook chicks....I showed them my unit...fully modded out..."whoh"
I just showed them my jome screen.....opened the app drawer....."wow"
Showed them birds......*jaws drop*
"But it voids your warrantee".......factory reset
"How long would kt take you to do Mine?" ........ 30 minutes
They were torally floored....They did not know aboit the comimg ipdate....
There is more...but my wife needs my attention
Cheers
First classic post of the Nook-ie season... Applause!!!
Nice work, I suspect your wife will now have banned you from going to B&N ;-)
I did the same thing today. Took it in to get a screen protector put on, and the people there freaked when they saw my screen. They absolutely loved it and couldn't believe how much it could do when I showed them all my apps. The guy said he knew it was possible, but mine was the first he had actually seen with it done.
I explained how easy it was to root and gave a quick rundown of the process. Showed him that it kept all it's original functionality as well as everything else it can now do. The guy was really excited.
Also, I had no problem connecting to the the in store WiFi. I thought I read somewhere of people saying that a rooted NC wouldn't connect, but not only did mine connect, but it did so automatically. No troubles at all, but I didn't try to use the free hour of reading, so can't confirm/deny anything with that.
I went into a BN today and had no problems connecting in store. I could not seem to get the free hour of reading though. Looked all over the online store. All I could do was the normal sampling of books I can do at home. There is also no 'In Store' feature like the regular B&W Nook.
Doesn't look like I'll be going to stores with it. Not a big deal as I have enough ePub books to last 10 lifetimes.
Sent from my Nook Color
Are you a shy bookworm with big glasses and a checkered sweater vest? Can't talk to a girl if your life depended on it? The only woman who's seen your undies is your mother? Well head over to B&N and buy yourself a brand new shiny NookColor. Then head back home and log on to XDA Developers for the latest lady impressing NookColor rooting techniques. Once you've had your Nook nootered and gobs of apps downloaded (including of course that popular game about unfit bird parents and their pesky green pig neighbors) head back over to B&N with the pretext of wanting to try on a screen protector. Casually pull out your Nook (oooh boy!) and ask if they got something to cover it with! With you being socially awkward and all, I would avoid using expressions such as "I'm looking for some protection for my Nook" or "got anything to slip my Nook inside for warmth?" and please do not under any circumstance say "My Nook needs a jimmy hat!" Instead, ask politely about a screen protector or a carrying case. And while they oooooohhh and aaaaahhhh at your live wallpaper scrolling the Matrix code, you click on that game we were talking about earlier and let them play... For maximum effectiveness use the pool technique. Get behind the girl and direct her finger in the right spot. Pull gently... tap when needed.
And i'm off!
sudermatt said:
I was looking for screen protectors and shot the ****e with the nook chicks....I showed them my unit...fully modded out.
Click to expand...
Click to collapse
Uh huh... I bet you did
Bahnzo said:
...
Also, I had no problem connecting to the the in store WiFi. I thought I read somewhere of people saying that a rooted NC wouldn't connect, but not only did mine connect, but it did so automatically. .
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Click to collapse
It's not connecting to store WiFi that's a problem. They all connect. It's accessing the Browse In Store features (read a book for an hour).
devis said:
[Moronic rambling deleted...]
And i'm off!
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Click to collapse
That much is clear...
khaytsus said:
That much is clear...
Click to expand...
Click to collapse
(Insert rolleyes emoticon here)
Sent from my LogicPD Zoom2 using Tapatalk
same here
SCIONTX said:
It's not connecting to store WiFi that's a problem. They all connect. It's accessing the Browse In Store features (read a book for an hour).
Click to expand...
Click to collapse
Same here. Connects to wifi at b&n but read in store doesn't work. Was wondering how to get rid of the 1 hour limit...not exactly this way though

[Q] Before I buy..

I am going to Barnes & Noble today to get the Nook Color. I want to buy it so I can root it and use it as a tablet/ereader. Are the newest version of the NC's rootable or do I need to buy an older version off eBay or something. Thanks in advance!
No, you're fine. The current firmware, 1.01, is rootable. It'll probably come with 1.0 anyway.
If you want a great value on a quality android tablet, I don't think you'll be disappointed!
wvcachi said:
No, you're fine. The current firmware, 1.01, is rootable. It'll probably come with 1.0 anyway.
If you want a great value on a quality android tablet, I don't think you'll be disappointed!
Click to expand...
Click to collapse
Alright thanks man, I am actually buying this over the Galaxy Tab, lol. Hope it is as amazing as it sounds.
Buy two nooks, set them next to each other, and cross your eyes a lot. Now you hve a 3d tablet for $100 less than a galaxy tablet...
Sent from my NookColor using XDA app
PhantomHacker said:
Alright thanks man, I am actually buying this over the Galaxy Tab, lol. Hope it is as amazing as it sounds.
Click to expand...
Click to collapse
If you can live without GPS, cameras, 3G, etc., I see no reason to pay over twice as much for a Galaxy Tab. Mine has everything I would have wanted from a Galaxy Tab-- and this is without a custom ROM.
Jason Foss said:
Buy two nooks, set them next to each other, and cross your eyes a lot. Now you hve a 3d tablet for $100 less than a galaxy tablet...
Sent from my NookColor using XDA app
Click to expand...
Click to collapse
lol 10 char
wvcachi said:
If you can live without GPS, cameras, 3G, etc., I see no reason to pay over twice as much for a Galaxy Tab. Mine has everything I would have wanted from a Galaxy Tab-- and this is without a custom ROM.
Click to expand...
Click to collapse
Yes, I bring my evo everywhere, so I can just easily tether to it, I don't need GPS or cameras because obviously the evo has them.
PhantomHacker said:
Yes, I bring my evo everywhere, so I can just easily tether to it, I don't need GPS or cameras because obviously the evo has them.
Click to expand...
Click to collapse
Yep - that's exactly what I do. Wireless Tether app (version pre-12 I think I'm using) works great.
While there's no GPS for navigation, it gets other location services from the network, so Google Maps and whatnot get my location to within 100 yards or so.
I’m using my DroidX to tether.
I don’t need camera and crap on the tablet.
I have NFS Shift running on mine flawlessly along with just about all the apps I’ve installed.
I think the new thread should be “what does not work”. Everything I’m using sems to work.
tech_head said:
I’m using my DroidX to tether.
I don’t need camera and crap on the tablet.
I have NFS Shift running on mine flawlessly along with just about all the apps I’ve installed.
I think the new thread should be “what does not work”. Everything I’m using sems to work.
Click to expand...
Click to collapse
Cool, thanks for the feedback
You may want to buy somewhere that has a better return policy, but thats really up to you.
When I was at B&N today just to look, two people walked in within 5 minutes with defective units...One had no WIFI, the other had screen issues.
They sent the guy with no Wifi home, telling him he must have typed in his password wrong...They would not exchange for him.. They never even looked at it.
They sent the lady home because she did not have her charger.
I JUST bought mine at Best Buy...First one had a dead dark pixel right smack in the middle of the screen, also had some dust and the flicker everyone mentions..
I exchanged it, however they really gave it the 3rd degree and looked like they did not want to exchange it..They pulled all the packaging apart, turned it on, went through all the menues, etc....
Second one is in good shape, but does have a stuck pixel that only is seen on a full black screen..I can live with that I guess.
Examine yours closely, because I have a feeling there is quality issues.
I would assume they are getting a large amount of returns now and are probably going through them thoroughly..
Alright thanks, I might consider buying from Best Buy then instead.
Just got mine Christmas Eve. I had looked long and hard at a Galaxy Tab. But at the price, I just couldn't pass up the Nook. With rooting, it is everything that I wanted in a pad. As mentioned before, coupled with my rooted HD2, it is an awesome duo.
And as a stand-alone, the Nook does everything I could want. It came with 1.0, but updating was simple. Auto-nootering was just as simple. AWESOMENESS!
Another possibility for the return scrutiny is that that B&N/Best Buy are now well aware of what many are doing with these, and are happy to sell more units--as long as it isn't causing them to lose money.
. . . And one way they could lose money is if people screw things up rooting and want a replacement or refund. Dead pixels have nothing to do with rooting, but the retail world could easily over-generalize as "don't take NookColor returns lightly."
wvcachi said:
Another possibility for the return scrutiny is that that B&N/Best Buy are now well aware of what many are doing with these, and are happy to sell more units--as long as it isn't causing them to lose money.
. . . And one way they could lose money is if people screw things up rooting and want a replacement or refund. Dead pixels have nothing to do with rooting, but the retail world could easily over-generalize as "don't take NookColor returns lightly."
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Click to collapse
Whats funny is they were taking all kinds of stuff back like Xbox,PS3, even Ipads and never batted an eye, but the Nook got the magnifying glass lol...
So many holiday returns.

Alright, Who is the guy selling on Ebay?

Just ran into this on Ebay.
http://cgi.ebay.com/Nook-Color-SD-card-rooting-program-Installed-/160524547022?pt=LH_DefaultDomain_0&hash=item25600233ce
Whoever bought that card must be insane...
....and the other auction for$ 350 for a rooted Nook Color.
Preying on other peoples ignorance is not a very nice trait unfortunately there are always some people who will try to take advantage of others for profit.
Maybe we should spam the listings!
LOL The same or similar happened when the Pandigital Novel was rooted.
Perhaps the same guy who is selling it on youtube ?
http://www.youtube.com/watch?v=etVMRwn_PnY&feature=related
and he is running all this from microSD
http://www.youtube.com/user/xboxexpert#p/u/0/DyNllv7TPXs
I dunno, I rooted my friends NC and he insisted on paying me. I did it right even wrote some new batch scripts to mod the system apps for him. He was so stoked and dazzled that he would not take no for an answer. Finally settled for a good bottle of Hennessy. I definitely made out on the deal, but he is really happy. I don't think it is necessarily preying on ppls ignorance, some ppl just don't want to be bothered. I know how to change my oil but I still take my cars to a shop to have it done. Just saying.
Sent from my Droid using XDA App
I see your point I guess but think some ppl do take the piss
monsterpt said:
I dunno, I rooted my friends NC and he insisted on paying me. I did it right even wrote some new batch scripts to mod the system apps for him. He was so stoked and dazzled that he would not take no for an answer. Finally settled for a good bottle of Hennessy. I definitely made out on the deal, but he is really happy. I don't think it is necessarily preying on ppls ignorance, some ppl just don't want to be bothered. I know how to change my oil but I still take my cars to a shop to have it done. Just saying.
Sent from my Droid using XDA App
Click to expand...
Click to collapse
I won't deny that, ppl let themselves get taken everyday. But if u get f**ked and walk away with a smile... you still feel good.
Sent from my Droid using XDA App
LOL!
Too funny
monsterpt said:
I dunno, I rooted my friends NC and he insisted on paying me. I did it right even wrote some new batch scripts to mod the system apps for him. He was so stoked and dazzled that he would not take no for an answer. Finally settled for a good bottle of Hennessy. I definitely made out on the deal, but he is really happy. I don't think it is necessarily preying on ppls ignorance, some ppl just don't want to be bothered. I know how to change my oil but I still take my cars to a shop to have it done. Just saying.
Sent from my Droid using XDA App
Click to expand...
Click to collapse
I can understand that, but in this case someone is selling programs that were made to be free..
Look on craigslist in any city, there are people advertising iPhone jailbreaking for $30 a pop.
Rooting is a pretty simple process, but some people are scared of anything involving modding and if they're willing to pay for it, why can't someone sell it to them?
It certainly wasn't me, and I wouldn't recommend anyone I know to pay for it, but they have a right to sell and the buyers have a right to buy.
Are they selling the programs though or the skills to do it that is the issue really. I rooted a friends for no charge. If someone offers as a thanks then fine but ya selling what is effectively someone elses work blows. Maybe they were part of the team working on it they deserve the$ $$ maybe this guy will donate eh
It was relisted so I don't think anyone was dumb enough to pay money for it.
I think he is just selling microSD cards so this can be re-listed many times over
http://www.youtube.com/watch?v=DyNllv7TPXs
you can also purchase direct
http://thexboxexpert.com/index.php?/custom-parts.xprt
He is member here :
http://forum.xda-developers.com/member.php?u=557282
lifeisfun said:
I think he is just selling microSD cards so this can be re-listed many times over
http://www.youtube.com/watch?v=DyNllv7TPXs
you can also purchase direct
http://thexboxexpert.com/index.php?/custom-parts.xprt
He is member here :
http://forum.xda-developers.com/member.php?u=557282
Click to expand...
Click to collapse
What a douchenozzle. First he clones information and claims its his, now he's SELLING NOOT on ebay. He better be contributing back to the salting effort or other things.
hum
lets see the way ebay treats sellers all this guy has to do is root his NC then file a claim stating card does not work as intended or is faulty ebay /paypal will then issue refund after he sends it back .
then think who really got screwed
nookroot said:
lets see the way ebay treats sellers all this guy has to do is root his NC then file a claim stating card does not work as intended or is faulty ebay /paypal will then issue refund after he sends it back .
then think who really got screwed
Click to expand...
Click to collapse
From the youtube videos his customers are clueless about it, and think its his "product".
khaytsus said:
What a douchenozzle. First he clones information and claims its his, now he's SELLING NOOT on ebay. He better be contributing back to the salting effort or other things.
Click to expand...
Click to collapse
If this is the guy then he is a real jackass as he was the guy on the original remove cell standby thread claiming that the original poster had copied the instructions from somewhere.
http://forum.xda-developers.com/showpost.php?p=10097206&postcount=7
The irony of it is staggering. At least the poster was not trying to making a quick buck off the work of others.

[Q] Are the new Nook Color's hackable?

http://www.androidcentral.com/barnes-noble-pulling-nook-color-ready-anti-root-measures
My friend recently broke my Nook hacked to all hell, but he has a friend that works at Wal-mart. We can get it replaced with a new nook color, but according to that article, the new ones may not be hackable. Is this true? Please help.
Bogus rumor is bogus.
Theowb4 said:
http://www.androidcentral.com/barnes-noble-pulling-nook-color-ready-anti-root-measures
My friend recently broke my Nook hacked to all hell, but he has a friend that works at Wal-mart. We can get it replaced with a new nook color, but according to that article, the new ones may not be hackable. Is this true? Please help.
Click to expand...
Click to collapse
A) Check the date on the article: Thursday, Feb 3, 2011. If this was true, you'd see plenty of threads discussing rooting post-Feb 3rd Nooks.
B) It clearly explains at the very top of the article that any anti-hacking measures were totally false:
Update: sources from Barnes & Noble have stated (unofficially) that this was merely due to a brief supply shortage of Nook Colors. It looks like this was most likely a false alarm and they'll keep happily selling you Nook Colors.
Click to expand...
Click to collapse
Thank goodness. I wasn't sure either; and I'm still fearful of the upcoming upgrade. It would stink if they disabled the SD boot.
I could be wrong, but it is my understanding that the ability to boot from SD first is a hardware setting, not a software option. No amount of B&N firmare/OS updates or changes can take that option away - it would require cracking open the machine and changing some hardware configuration. That was the basis for some of the rumors regarding the supply shortage some months agao - that they were pulling all of their floor stock to make this change and re-supply with non-SD-bootable devices. This obviously did not come to pass. So unless they start quietly producing machines with a new hardware configuration there is nothing to worry about.
Besides, if you just install one of the custom ROMs available then all of the updates become a non-issue. CM7 is coming along nicely - I was a firm backer of rooted stock 2.1 until the past week or so. Flashed CM7 and am quite happy with it so far.
Cheers
That's all totally untrue. Ibjust bought. NC two days ago and rooted it with AN 3.0. When i was talking to the girl who sold me it she asked if i had any questions or wanted to play around with it and i politely replied "no i just want to root it", to which she responded with "they've made some changes so that people might not be able to root these" and i just laughed and said yeah i have more faith inbthe android dev community than some dev who works at B&N.
Sent from my NC using XDA Premium App
cigarsnscotch said:
That's all totally untrue. Ibjust bought. NC two days ago and rooted it with AN 3.0. When i was talking to the girl who sold me it she asked if i had any questions or wanted to play around with it and i politely replied "no i just want to root it", to which she responded with "they've made some changes so that people might not be able to root these" and i just laughed and said yeah i have more faith inbthe android dev community than some dev who works at B&N.
Click to expand...
Click to collapse
Just goes to show how retail people are always so uninformed about technology.
Paul22000 said:
Just goes to show how retail people are always so uninformed about technology.
Click to expand...
Click to collapse
Yea. Until they make the unit stop booting off the SDcard first the sky is the limit.
B&N has no reason to not want root. I bet they made the SD card boot first so that it was easy to root. Think about it this way...the more people that want to hack it, the more people that will buy it...if it was just a pure e-reader, I doubt they would have had the sales numbers they have. Also, it is most likely possible for them to send a OTA update and stop SD boot (as it is imprinted on the hardware, but can still be changed by software) but again, I doubt they'd ever want to do that.
JLCollier2005 said:
B&N has no reason to not want root. I bet they made the SD card boot first so that it was easy to root. Think about it this way...the more people that want to hack it, the more people that will buy it...if it was just a pure e-reader, I doubt they would have had the sales numbers they have. Also, it is most likely possible for them to send a OTA update and stop SD boot (as it is imprinted on the hardware, but can still be changed by software) but again, I doubt they'd ever want to do that.
Click to expand...
Click to collapse
I tend to agree with you on that. I and several I know would have never considered a Nook Color if it weren't easily rooted. I picked one up a new one last week and rooted it with AN 3 the minute I got home (so to the OP, there's another confirmation for you that they're still rootable).
I think B&N's intention is primarily to sell these cheaply to get you to buy digital books (which are seriously over-priced) ala the give away the razor and make money off the replacement blades model. It's working somewhat with me...I never would have bought an digital book or magazine from B&N, but I've got my eye on a few when I have a chance to actually read a book..
distortedloop said:
I tend to agree with you on that. I and several I know would have never considered a Nook Color if it weren't easily rooted. I picked one up a new one last week and rooted it with AN 3 the minute I got home (so to the OP, there's another confirmation for you that they're still rootable).
I think B&N's intention is primarily to sell these cheaply to get you to buy digital books (which are seriously over-priced) ala the give away the razor and make money off the replacement blades model. It's working somewhat with me...I never would have bought an digital book or magazine from B&N, but I've got my eye on a few when I have a chance to actually read a book..
Click to expand...
Click to collapse
I am also one of these people that would have never bought the nook if it wasn't rootable, but it's not helping BN any cause I don't buy their books either
hxh103 said:
I am also one of these people that would have never bought the nook if it wasn't rootable, but it's not helping BN any cause I don't buy their books either
Click to expand...
Click to collapse
Well that is still helping B&N in two ways:
1 - What is called "economy of scale". It costs less per processor to buy 100,000 than to buy 10,000. So, if they break even on all the rooted Nooks, they save money on all the rest, or lower their selling price on all the rest, making more attractive to book readers.
2 - It raises the visibility of the Nook Color and B&N ereaders in general. Note that WSJ article about how rooting the NC gets you a bargain tablet. No doubt that that article also ended up selling some NC's to people who just want to read books bought from B&N.
The Nook rooting community is a big publicity machine for B&N, and e-books are still so new that any market share gained now is worth a lot in the future.
But the thing is, assuming they ARE at least breaking even on these "razors", then WHY has no one else been able to bring out a 7" capacitive tablet in anything like this price point?
I still feel (without any evidence) that they may be close to losing money on these and are really counting on the book sales, and that therefore future anti-rooting measures are still a possibility. Just fear and speculation on my part though...
xdabr said:
But the thing is, assuming they ARE at least breaking even on these "razors", then WHY has no one else been able to bring out a 7" capacitive tablet in anything like this price point?
I still feel (without any evidence) that they may be close to losing money on these and are really counting on the book sales, and that therefore future anti-rooting measures are still a possibility. Just fear and speculation on my part though...
Click to expand...
Click to collapse
They can bring it out, but don't, because unlike B&N, have no further revenue after the purchase. B&N can afford to be lower, because they know that even if not all of them buy books, a good majority will buy some, now and in the future. Other tablet makers are SOL; once their device is sold, they are out of it, unless they can get some good accessories, etc...
Yeah, I'm almost surprised they let you leave the store without registering the device, like when buying a cell phone. I think we even paid cash. It's great for the consumer though! (I guess it's kind of sad that today a store letting you buy something without strings and gotchas is a source of unexpected joy.)
xdabr said:
Yeah, I'm almost surprised they let you leave the store without registering the device, like when buying a cell phone. I think we even paid cash. It's great for the consumer though! (I guess it's kind of sad that today a store letting you buy something without strings and gotchas is a source of unexpected joy.)
Click to expand...
Click to collapse
That's mainly for the cellular aspect. You can actually buy a Xoom with cash and walk out without registering it. Might not be as easy as the Nook was (fastest I'd ever spent 250 bucks on a piece of electronics), but still possible.
Blocking Root is still possible, but not probable. Like one person said, they are making good money on their ebook sales AND the sales of the device so that's why the price point can be lower.
hxh103 said:
I am also one of these people that would have never bought the nook if it wasn't rootable, but it's not helping BN any cause I don't buy their books either
Click to expand...
Click to collapse
Likewise. Ironically enough, I don't really read books much anymore. But it was because I got the Nook Color to hack as a tablet, that I was curious about downloading a book from the Nook store. Both me and B&N are happy. They make the money they need to offset the price of the NC, and I get the tablet I wanted.

New Nook nicer screen!

I returned my Nook and got a new one and was amazed at how much better the screen is. Mine had a slight bleed at the bottom I wasn't sure if that was all of them or not.
Anyways aside from the bleed gone, the screen is much more vibrant and clear. Just an fyi if anyone has a weird screen don't settle!
Cool, mine has a dead pixel that appeared only 2 days after I purchased it - I've been debating whether or not it's worth the time to reflash back to stock, etc... etc... and exchange it. I think I will.
My first nook had white splotches on the screen. I took it back to the store and the guy wouldn't exchange it. As soon as I told him I wanted my money back he changed his mind and gave me another one. He was a ****.
Then, after a week, the nook started creaking and squeaking all around the bezel. I called to get it exchanged. They said I had to go into the store. I went into the store. They said I had to do it online or on the phone. I called on the phone and argued with some lady for 30 minutes after which she told me that if I sent my current nook back and they didn't think anything was wrong with it, they'd charge me $250. I hung up and called right back and got a woman who was ok and told me the other lady was an idiot. Thanks guys.
I received my third nook in the mail. The A/C charger jack was broken. I couldn't put the jack in. So i called to get this replaced and argued with some guys in India for an hour and finally got a replacement.
I'm on my 4th nook. Barnes and Noble sucks and I will never buy another electronic device from them again.
Yeah I was not impressed with their phone support either. All these companies not only outsourcing to India but only allowing the support person to use scripted conversation is even worse.
I called to deregister a device since I forgot to deregister before returning a NC and the lady was an idiot reading from a script she didn't even understand.
Roku is another horrible company for India scripted phone support.
Unfortunaley India gets beat up a lot by Americans for this when it might not be so bad if the scripts were taken away and they just hired smarter people.
I got mine at best buy, and getting it replaced for the phantom ghost tap issue was easy as pie. The new one works great. The girl at the counter was kinda cute too, so it was like win-win!
indagroove said:
I got mine at best buy, and getting it replaced for the phantom ghost tap issue was easy as pie. The new one works great. The girl at the counter was kinda cute too, so it was like win-win!
Click to expand...
Click to collapse
is the return policy at best buy 14 days too?
wpbear said:
Yeah I was not impressed with their phone support either. All these companies not only outsourcing to India but only allowing the support person to use scripted conversation is even worse.
I called to deregister a device since I forgot to deregister before returning a NC and the lady was an idiot reading from a script she didn't even understand.
Roku is another horrible company for India scripted phone support.
Unfortunaley India gets beat up a lot by Americans for this when it might not be so bad if the scripts were taken away and they just hired smarter people.
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When I called BN phone support, they were not in India.
t3rabyte said:
tldr..
I'm on my 4th nook. Barnes and Noble sucks and I will never buy another electronic device from them again.
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My wife and I both got a NC, same store, about a month apart. Both of ours work perfectly.
Don't assume because you had 2 problematic NC's doesn't mean everyone has, or that overall quality is bad. (Yes, I said 2.)
The only issue with my screen is some binding/pinching where the bezel meets the LCD which causes slight bright spots at the bottom edge. I've seen this same issue with lower quality LCD monitors. Otherwise pleased with screen quality. Having worked in electronics manufacturing, I came to learn how variable quality control can be with some manufacturers.
Best Buy has one month reuturns but after that your screwed unless u buy insurance. my 1st NC ate an 8 gig microUSB and started bleeding by the vol. B&N took sent another straight away with postage paid for the return. NO PROB and they do have a vibrant screen from all angles.
a case would keep your nook safe from most screen probs, and be shure to line up your mcards.
EverythingNook said:
is the return policy at best buy 14 days too?
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Technically yes, but they will help with warrenty issues after that date to some degree as well.
n8nmad said:
Best Buy has one month reuturns but after that your screwed unless u buy insurance.
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I did buy the insurance, but didn't have to use it even though it was something like 45 days or more after I bought it. I brought it in planning to use the insurance (which is a one time shot apparently), but she told me they could just do it as a warranty exchange since it was so new. I'm not really sure how long they extend it for, but I was happy.
khaytsus said:
tldr...
Don't assume because you had 2 problematic NC's doesn't mean everyone has, or that overall quality is bad. (Yes, I said 2.)
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Wow, yeah, my post was just soooo long.
If you read it, it said I had three bad nooks (Yes, I said 3). I never said everyone has bad ones. I said I won't buy from them again because their support sucks and their products are defective.
Maybe next time you comment on a post, read it first.
My first NC was defective. It had a bad accelerometer and/or a bad power button. Essentially, if you set it down occasionally it would act as if you pressed and held the power button and then tapped OK to shut down the tablet.
Here's a vid I took of it to convince the BN store staff I wasn't going nuts:
YOUTUBE DOT COM/watch?v=Zfit4oG4WaA
I'd bought the extended warranty but this happened within the first week of ownership. I talked to the manager of the store where I bought it and she swapped it for a new one and applied the warranty to NC #2. I'd heard the phone support was horrible, so made it a point to buy it locally. I'm glad I did.
I'm loving my new one. I'm going to Hawaii in a week and, for the first time in my life, will be travelling without a laptop. All I'm taking is my NC and a BT keyboard for it.
Are you sure you had a problem? Because khaytsus bought one for himself and his wife and didn't have any issues LOL
Wow, good thing the store owner was helpful. The guy on staff at my local BN refused to do anything and said all returns or exchanges definitely needed to go through the website.
I'm still not happy with my current Nook. The panel below the "N" button is depressed on both sides. But I'm sticking with it for now.
Backlight bleeding is pretty much the norm for any LCD screen. I've seen it on desktop monitors, TVs, laptops, tablets...etc. It will exist on even on the top of the line models and "best" brands.
If you just have only some slight backlight bleeding, I would discourage you from trying to exchange it. You're likely to get something worse like dead pixels.
I spent half an hour one the support line a second ago because my USB cable fried. The lady tried to have me enter my credit card number for some reason so I could buy "NOOKBooks". I argued with her for about 5 minutes and then she told me all I need to enter is my shipping address. She said that they would mail the replacement cable free of charge in 24 to 48 hours.
I didn't spend anytime on hold even though the automated message said that they are flooded with tech support calls.
wpbear said:
it might not be so bad if the scripts were taken away and they just hired smarter people.
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Smarter people ask for a lot of money (if they are paying more money then whats the point of outsourcing) even in India only those who can't really find another job for themselves take up job's in call center's.
well I just returned my nook with a transformer incoming... i sure hope it has as good of a screen or ill prob end up another nook. lol

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