I've searched high and low, and I can't find any existing threads that really address this issue.
My captivate is rooted, running Cog 2.3b8.
This week I connected my phone to my computer to charge overnight, just like I do every night. The next day the phone was dead, and with some extensive investigation I determined that for some reason it didn't get a good connection and ran the battery down.
It seems that the stock USB cable now won't get a good connection at all. It will charge if I fiddle with how it fits, and hold my mouth just right, but it won't make a good data connection. Occasionally it will make a data connection, but my computer won't recognize the device and my phone won't give me notification that it's connected.
I normally have the phone set on debugging and set to select connection, but I've tried every option. I had Kies installed originally, but I hadn't used it for some time and uninstalled it to make sure that wasn't the issue. I also deleted my drivers and downloaded and installed them again, multiple times. Finally, I've used 3 different data cables, and all of them get a good charge connection, but don't register on the computer or on the phone as data connections.
The phone hasn't had any previous issues with the USB, and unless my kids did something to it, wasn't dropped or damaged while attached to the USB or otherwise.
Additionally, I don't believe there has been any liquid damage to the phone. The liquid indicator patch behind the battery is white. I did notice that my car charger cable had some very minor corrosion on it, which I suspect is getting some minor water on it from briefly being dropped into my floor mat. It was connected to the phone while it had that corrosion on it, but I do not know if it was actually connected while it was wet as I didn't note it until after the fact. I carefully cleaned all of my cables and the phone connector without any changes.
While I could deal with syncing various things via wifi or bluetooth (though I suck at building networks for wifi networking), and I can make the phone charge in a number of various ways, but I'd like to flash to the new Cog and/or go to the stock Froyo if/when it actually arrives, and I'm not sure how to go about doing that without the USB connection for the Odin master clear and reset to stock. Can I use the build in data wipe, use bluetooth/usb/wifi the update.zip and kick it into download mode in a different way? That would get me back to stock, but I'm not sure how to root back to stock to use ROM manager or titanium back up without the USB.
Any suggestions? Is there something special or proprietary about the Sumsung USB that makes the connection that my aftermarket, data capable, USB doesn't have so it won't work for my phone?
Also, is it possible that it could be related to a bad ROM install? This is my 3rd version of Cog, and I trust DG's work pretty well, but I have a LOT of issues with apps crashing that I didn't have on previous versions, and have pretty constant vibration notifications for something without any indication on what it's for. I won't say for certain I didn't screw it up, particularly with the master clear in Odin.
I occasionally see issues with usb on my windows laptop. Reboot, try a different cable, different port, etc.
I've tried 2 different computers and 4 different cables, and have done reboots on both the phone and the computers along the way.
I think at this point the answer is either A) my samsung cable is bad and the other cables I used are no-data/charge only even though they were sold as data or B) I damaged the usb port on my phone with either the corrosion or some manner of trauma that I'm not aware happened.
I've contacted Samsung to see what a repair will cost, since I've read threads (here I think) that a motherboard repair was only $70 outside of warranty as a result of liquid damage, and a buddy of mine has an Epic on Sprint and I'm going to try to borrow his Samsung branded cable to see if I have the same result with it as I do with mine.
If I am SOL with my usb port, is there a good way to wipe, flash, and/or root without it? I can transfer files in via bluetooth or wireless, and I backed up with Titanium Pro into my Dropbox. I know I can flash new with ROM manager. I suppose that means I can concievably push a new ROM zip on with blue tooth, go to downlaod with ROM manager. Is there a good way to clear/clean everything like Odin's master clear without a USB? Is the one built into the phone sufficient for that? Is there an APP or sorts that will do it?
I honestly don't mind sending my rooted phone with a custom rom to Samsung if I *have* to, I purchased it used and don't have a warranty to void anyway, but I'd rather not send it full of all of my personal data, and if I'm going to wipe it, I might as well do everything else.
And honestly, I can charge via the usb without a problem, I put all my music in my external SD, which I can remove and write to outside the phone, and I can put ROMs on via the bluetooth, so I can *live* without doing data via the USB if I *have* to. Heck, I'm planning on getting an Atrix when they come out for my wife, and I can always clean it off, go to stock, and give it to my wife and play ROM of the day on the Atrix.
Honestly, there is no need to flash stock unless you really mess something up. Obviously the risk is greater with no ability to use odin but the choice is yours.
I have seen the stock jh7 in a flashable zip here somewhere.
edit....here is the thread: http://forum.xda-developers.com/showthread.php?t=790080
edit again....the code for the dialer to wipe your phone is *2767*3855# though i really don't see the need to use it unless you are sending the phone in to warranty
I don't get it. I just don't get it.
I'm now at a loss for words. I took a fine grit sandpaper and meticulously cleaned the usb on the phone, blew it out with compressed air, plugged it in and it worked instantly. I unplugged it, plugged it back in, and again it worked. I tried it with a different cable, and different plugs, all success. I was thrilled. I sat the phone down, and a smile on my face, and went to do some other things around the house. I figured I'd let it charge, come back, and do my ROM swaps with a full charge.
And when I came back, the plug had slipped out of the phone again, and it hasn't connected since.
So, either it needs cleaned again and all the cables I've plugged in are causing the issue again OR it's something to do with it coming out of the phone w/o disconnecting the usb in windows. I've been in "ask me" and debugging each time, and didn't mount the phone.
I'm exceedingly frustrated with this right now. Samsung won't respond to my requests, I can't figure it out, and I'm about 10 seconds from smashing the @#[email protected] with a hammer and going back to my 10 year old flip phone. In fact, I actually considered buying a $50 iphone 3gs for a moment.
Related
for the past few weeks i have not been able to connect my phone with any computer using any cord. all are either vista computers or they have active sync 4.5. at this point i have reached the conclusion that the problem lies with the phone itself. i may have deleted the whatever it is that runs the usb on the phone.
any suggestions or past experience would help. i don't really feel like spending money on a new one. it gets frustrating when many mods are done from (or at least started) on the computer, and then require my to connect my phone.
btw... i have synced the phone many times before the problem started using all the same components i am trying now.
EDIT: the battery icon shows it is charging when i plug it into a usb, but from there, i have nothing, and i have also reset memory a few times since then too.
Thanks again from a modding newb!
-mike
How are you trying to sync it? Plug it in and wait for Active to launch? Launching Active yourself and clicking connect, or from within the phone itself?
I wonder if disabaling USB charging would allow you to sync it up again.. Have you reinstalled the computer software from the CD again?
I am sure there is something you can do aside from a full phone reset...
At first, i just plugged it in, like i do every day, and wait for active to launch, but it didn't, so i opened it manually.
I tried reinstalling from the OEM disk, and also downloading directly from Microsoft (both AS 4.5).
ill poke around and see if i can disable USB charging like u suggested. thank you.
Earlier today I was at my brother in laws house, was gonna copy some music from my phone to his computer (always have a usb cable in my car ). For some reason windows (vista) kept giving me unknown device and the option of mounting the sdcard never appeared.
I thought that was odd, never had the problem before, was short on time and didnt mess with it besides tryin to unplug and plug it back in. Well I get home and I see there is a new cyanogen build (a couple actually, mine is about 2 weeks old).
I plug in my phone with the normal usb cable I use and nothing. The phone charges (as it did on my brother in laws computer) but I the option to mount it doesnt come up on my phone. I dont see it in device manager and adb also cant find the device. USB debugging is turned on as well.
My only worry is that it is not a software problem because I got pretty drunk the other night and fell on my phone. The touchscreen is cracked a little but its just cosmetic damage, the phone has functioned 100% after that until now. Is there anything I can try here short of wiping and flashing my ROM again?
Tried searching but "sdcard mount issue" and other similar searches come up with pages and pages of unrelated stuff
Vista never sat well with my phone, ADB was a pain to get working and then, of course, I lose my data cable
But as far as that goes, I'm not even sure Vista works with the Android SDK, because I never got it to work. I was able to succesfully mount and unmount like it was a stock phone.
Your best bet is to, indeed, wipe and reflash. Use Cyan's recovery to make a backup and you can restore that after you sort things out with the sync'ing problems.
Well I have had the SDK working just fine, well adb and fastboot is all I have used on both my desktop and laptop.
Guess I will have to dig around for my adapter and give try giving it a wipe.
Well I just wiped and flashed the lastest cyanogen, before doing that I booted into recovery, hit the back button and it went into fastboot mode. I tried giving it the command to reboot, fastboot reboot, cmd prompt showed as it should be successful but it would never reboot.
I didnt think that was a good sign but I went ahead and wiped and flashed, same problem still persists. The sdcard worked fine in the adapter and both my ext3 and fat32 partition are working fine through the phone.
Anyone have any ideas? Would be nice if I didnt crack my screen, although its just cosmetic damage (phone functioned 100% for weeks now), I am pretty sure that will void my warranty if the phone were still under warranty.
This problem isn't huge, would like to be able to use adb again and not have to turn my phone off and use the adapter if I want to flash a new ROM.
Have you tried uninstalling/reinstalling the drivers in Windows?
It isn't showing up in device manager (only way I know to uninstall the drivers).
I think it has to be a hardware issue though, tried multiple computers, couple of different usb cables, wiped and flashed a different rom. Guess it's time to call up asurion
rondey- said:
It isn't showing up in device manager (only way I know to uninstall the drivers).
I think it has to be a hardware issue though, tried multiple computers, couple of different usb cables, wiped and flashed a different rom. Guess it's time to call up asurion
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=531310
try that. if that doesn't work, its a hardware problem.
Yeah that didnt work either. Thanks for the help though guys, just sucks this is gonna have to cost me money through insurance for a stupid crack in the screen.
Edit: It looks like this is a hardware issue and I'll likely try to get it replaced via insurance since I cannot revert to stock using Odin. It is impossible to revert without using Odin right? Thanks to all who read!
To start, I just want to state that I've searched and searched for answers/information on this (not just on XDA forums either) and I haven't found a similar issue - my sincere apologies if I missed it.
Quick "this post is way too long to read" Summary:
1. Phone will not charge
2. Phone will recognize PC connection via USB but with no functionality
3. PC will not recognize phone
4. All details on what I've done so far below
Friday 3/4/11 - I used a USB car charger (link below) to charge my Captivate with a USB cable known to be working (had worked on my Captivate before, works on my brother's Captivate). If you're asking why I used that charger... well I got it for free with my E-71. I'll never use it again. Anyway later that night I tried to charge my phone on my official AT&T A/C charger but nothing happened - the phone acted like no USB was inserted.
newegg[dot]com/Product/Product.aspx?Item=N82E16882923001
Sorry for the bootleg link, this certainly isn't spam but I'm not allowed to post links yet.
Since that date, my Captivate won't charge via AC power cord. My PC won't recognize it either, but here's the weird part - my phone recognizes when it's connected to the PC via USB. For example, I can connect the phone to the PC and it will state "USB connected" on the Android pull-down (top) menu. Since I have mass storage chosen as the default, it will give me the option to send or receive files from the PC from the same menu. However, if I attempt to actually take that option, the pop-up menu which allows you to mount your memory cards does not come up. In addition, if I have the phone in USB debugging mode and I connect to my PC, the phone recognizes that as well. The PC does not recognize the phone in any capacity, at any time. No matter what I've done so far it will not charge via A/C.
Background: I've had my phone for a little over 6 months now, I've been running Cognition 2.1.6 since about 3 weeks after I got it - before this problem I haven't done any modifications whatsoever since the first load of Cognition. My PC is Windows 7 Ultimate 64. To rule out a bunch of other things, I've tried to use multiple USB cords that are known to work with a different Captivate and my Captivate prior to this problem (3 to be exact), I've uninstalled and reinstalled all Samsung's drivers on Windows, and I actually reinstalled Cognition using the three button recovery mode. To further rule out external problems, I just put Serendipity on my brother's Captivate using the same USB cord and PC that I'm attempting to use with my phone. He had been using the exact same version of Cognition I was.
I of course tried to revert the phone to stock using ODIN in order to fix the problem. I attempted to use the two button method (hold volume keys and insert data cable from PC with Odin running) but of course since the USB is not working properly that didn't work. It's worth noting that the described method worked perfectly for my brother's Captivate to revert to stock in preparation for installing Serendipity. I attempted to manually unmount and remount my memory cards several times, change USB modes between mass storage, Kies, modem, etc - nothing seems to work. The phone seems to be completely normal except for this USB issue. One last thing that's strange is if the phone is powered off and I have the USB A/C charger plugged into it, I cannot turn it on. When I hold the power button a relatively small spinning circle comes up after a second or two near the top of the screen. It disappears when I release power. If I remove the USB cable and hit power again it powers up completely normally.
Because of all of the above, I'm 99% certain that the issue is with my phone (not from any other external source). My only uncertainty is whether this is a USB hardware issue or a software issue where the phone is trapped in some sort of limbo due to being in a quasi-data mode which is causing it not to charge via A/C power and causing the PC not to recognize it. Has anyone had an issue remotely like this? I've come to terms with the sinking feeling that this is a hardware issue and that the only option I'm going to have is for my phone to be accidentally run over by a car (in order to pay my $125 and get a "new" phone under AT&T insurance). If anyone has any suggestions I'll be more than happy to try, maybe we can get this thing fixed!
If you made it this far I'll just say thanks for reading my wall of text and thanks in advance for any advice you have.
Were you able to get this issue resolved? It just started happening to my Captivate earlier today, and I was hoping that a solution had been found.
I haven't been able to get it resolved, I actually just sort of gave up on it and went back to my old phone for now. I have insurance so I'm not totally screwed, but it's not that cool obviously.
Were you able to get anything resolved on your end? If so I'd love to hear how. The one good solution would be a package to restore to stock that you could run through update.zip on a memory card, that isn't available yet is it?
i have this issue as well. I flashed Cognition 4.4 and it ran just fine for a couple weeks and then it began not even recognizing the micro plugged into any power source or the samsung dock! debugging on or off, battery saver apps removed, all that. multiple reboots. nothing. it takes a spell of, if i'm lucky, recognizing it after i eff with it for a few minutes and flukes a decent charge but at night, it usually has a loop cycle charging effect. I can hear the "boop beep" charger plugged in sound over and over throughout the night.
i use the phone in my cars and everywhere with the same problem.
no resolution! HELP!!!
I came across the same problem with USB on ARMANI I9010 after installing Cognition5. The most unpleasant is that i have bought it abroad and there is no possibility to return it
Does any body found the solution?
i had my phone connected via usb like a mass storage device with OpenRecovery when my pc crashed for god only knows what reason... it seems to coincide with the phone simply DYING, meaning that now it doesnt even turn on, no OR no nothing, the only thing that does work is the charging light when i do plug it in... however that is all i can do.
so did i just break it? if yes - someone shoot me... if no - how do i fix it? i dont care for whatever was on the phone since i just had it all backed up and was about to wipe everything and reinstall a new CM6 version since by mistake i've gotten myself a little older one... anyway. help?
EDIT: on second thought disregard my stupid face, something tells me that while doing nandroid backups and other crap i killed the battery and simply have to charge it, i was able to get back into OR however the phone turned off before i could connect it to the pc, i'll probably turn off panic mode and go sleep on it while the phone is plugged NOT into the pc for charging -.- I would still like to know if my theory is right... etc etc...
Hi there guys,
I recently upgraded to ICS on my Incredible S (Unrooted, UK model from Carphone Warehouse, about 7 months old), and since upgrading I can't get a connection to my PC via USB. The phone still charges when plugged in by USB, and if I turn the phone on in the bootloader, the computer recognises it. However when in Android, the phone itself isn't recognising that it's connected to anything; I have it set to always ask when connected via USB but nothing comes up! I've tried all the obvious things (different leads, different computers) to no avail, made sure fast boot is turned off, turned on USB debugging.
Has anyone any suggestions? I'm gonna take it back if I can't get it working as it's still under warranty.
doomhalo said:
Hi there guys,
I recently upgraded to ICS on my Incredible S (Unrooted, UK model from Carphone Warehouse, about 7 months old), and since upgrading I can't get a connection to my PC via USB. The phone still charges when plugged in by USB, and if I turn the phone on in the bootloader, the computer recognises it. However when in Android, the phone itself isn't recognising that it's connected to anything; I have it set to always ask when connected via USB but nothing comes up! I've tried all the obvious things (different leads, different computers) to no avail, made sure fast boot is turned off, turned on USB debugging.
Has anyone any suggestions? I'm gonna take it back if I can't get it working as it's still under warranty.
Click to expand...
Click to collapse
Any ideas on how to fix it? I've since googled it and the few people who've taken it back to CWH have said they've had it sent back unrepaired due to "Water Damage" and the water sticker on my battery has got the pink crossed lines on it despite the fact it's never been exposed to water as far as I can remember.
doomhalo said:
Any ideas on how to fix it? I've since googled it and the few people who've taken it back to CWH have said they've had it sent back unrepaired due to "Water Damage" and the water sticker on my battery has got the pink crossed lines on it despite the fact it's never been exposed to water as far as I can remember.
Click to expand...
Click to collapse
Have you tried doing a Wipe Data/System Reset to see if that clears up the issue?
try AirDroid !!
I had the same issue in one of the ROM's don't remember which one (but no longer on my current ROM)
I tried everything. I was using NOVA launcher by default. Clearing the defaults and switching back to HTC Sense worked for me. Immediately my notifications had the option to choose between usb modes.
P.S I would highly recommend AIR DROID app and managing your phone and sd card via chrome browser. Excellent APP incase USB port is ^%$&*$ed
AFAIK, if you can see the pink crossed lines then that means it's NOT water damaged.
If it gets wet, the whole sticker goes pink (and you can't see the lines anymore).
GIYF..