Related
Hi
I recently dropped my diamond a few days ago and caused a big crack around the top right corner of my diamond.(it was only on a wodden floor ive dropped my n95 on concrete before and i havn't got a scratch) I didnt have any insurance or any cover on it. I rang up the htc customer helpline and they couldn't give me a final price, they quoted between £50-£100!!! I then rang up orange and they said that they would swap it for a one off fee of £30 + atleast a 4 month subscription to orange care at £6 a month. This comes to £54 which is a bit better but still quite a bit. It isnt the actual lcd screen broken and from what I can see its just the touch screen on top.(unless theres another layer of something). The phone is working fine, theres no problems using the touch screen except for when i tap it I can see pressure marks around the crack being applied to the lcd screen.
Is there any other place that could repair my phone for a cheaper price? I did look for the touch screen and I can get it for £30 but I would not want to risk opening my phone up and causing more damage.
Thank you
p.s. I can upload pictures of the crack if required
its better in the long run to send it off to a service center
this is a bit tough because it will cost you but thats the price
that you will have to pay, it will better in the long run than
buying the screen and doing a DIY bodge job on your phone.
HD
I am in the same side as HtcDia on that.
Send your phone to HTC, you'll pay the price but it's worth it.
Well I disagree with the other two posters in this thread.
I had a similar problem with a samsung phone and finally I bought the screen off ebay and ventured to change it myself (with some courage and no experience at all in this matters) and I succeeded!!.
Wall, as your phone isn't covered by warranty if I where you I'll try to change the touchscreen myself as it is the outermost layer it'll probably be easier.
Good luck
Who said his phone's not covered by warranty? Dropping it and cracking the screen isn't covered, but by replacing it yourself you'll likely void any warranty you do have. This means if you have problems in the future that are actually HTC's fault, and not just a simple mistake, they won't fix it for you. I know it sucks, it's not a good position to be in when you're down 50 pounds for a completely unintentional mishap... But I think that's the way to go. Sorry.
My very late, in rush butt started running without realizing that my phone fell out. I got the phone back from a stranger after multiple attempts to unlock my phone and keep it. Anyways, my friends and I, we came to conclusion that my phone was ran over by a car, face down on the asphalt. Tech21 screen protector on it has multiple holes and dents from the surface of the asphalt. Luckily enough, everything is fine but the screen, of course. It cracked every where. Every tallest bumps of the road left a crack on the screen. I can barely read but actual screen is FINE. THANK GOD!!
SOOO end of story. I ordered repair kit on eBay but I was wondering if anyone went through changing the glass on Note 4 yet? am i the first one?? T.T
Edit: it's my first time replacing the glass but I've dealt with similar stuff before. If anyone would like a video of it, I could try to record it. If I crack my screen, people could cry with me or laugh at me.
kndchaos said:
My very late, in rush butt started running without realizing that my phone fell out. I got the phone back from a stranger after multiple attempts to unlock my phone and keep it. Anyways, my friends and I, we came to conclusion that my phone was ran over by a car, face down on the asphalt. Tech21 screen protector on it has multiple holes and dents from the surface of the asphalt. Luckily enough, everything is fine but the screen, of course. It cracked every where. Every tallest bumps of the road left a crack on the screen. I can barely read but actual screen is FINE. THANK GOD!!
SOOO end of story. I ordered repair kit on eBay but I was wondering if anyone went through changing the glass on Note 4 yet? am i the first one?? T.T
Edit: it's my first time replacing the glass but I've dealt with similar stuff before. If anyone would like a video of it, I could try to record it. If I crack my screen, people could cry with me or laugh at me.
Click to expand...
Click to collapse
Record it please. I know someone will need to know in the future
Sent from my SM-N910T using XDA Free mobile app
Here's a video:
Hope this helps.
If a car ran you phone over I am very sure you have internal damage. Good luck
BAD ASS NOTE 4
Dropped my phone while riding my motorcycle. Glass cracked but the lcd and digitizer works fine. I ordered new glass online and called all the cell phone repair shops in my city. 1 person said that they have done it before so will be taking my phone this weekend to see if it can be fixed.
kndchaos said:
My very late, in rush butt started running without realizing that my phone fell out. I got the phone back from a stranger after multiple attempts to unlock my phone and keep it. Anyways, my friends and I, we came to conclusion that my phone was ran over by a car, face down on the asphalt. Tech21 screen protector on it has multiple holes and dents from the surface of the asphalt. Luckily enough, everything is fine but the screen, of course. It cracked every where. Every tallest bumps of the road left a crack on the screen. I can barely read but actual screen is FINE. THANK GOD!!
SOOO end of story. I ordered repair kit on eBay but I was wondering if anyone went through changing the glass on Note 4 yet? am i the first one?? T.T
Edit: it's my first time replacing the glass but I've dealt with similar stuff before. If anyone would like a video of it, I could try to record it. If I crack my screen, people could cry with me or laugh at me.
Click to expand...
Click to collapse
parags1982 said:
Dropped my phone while riding my motorcycle. Glass cracked but the lcd and digitizer works fine. I ordered new glass online and called all the cell phone repair shops in my city. 1 person said that they have done it before so will be taking my phone this weekend to see if it can be fixed.
Click to expand...
Click to collapse
It would work better if you had the machine to separate the glass from the screen. I will say if the screen is badly cracked up you might have a really low success rate.
why not just buy a whole screen? they are under $200 the last time i checked on ebay. less risk and less headache.
you can even try just the glass after you replace the screen just to do it and if it works you have a back up, if not no loss.
i have a machine and hardly use it cuz how bad people break their screens today, whole screen is the safe bet.
i don't know if its the same in your area but most places charge $100-150 to replace the glass and most places don't reapply new adhesive to the digitizer and glass . so the glass is being held onto the phone by the frame only.
BACARDILIMON said:
If a car ran you phone over I am very sure you have internal damage. Good luck
BAD ASS NOTE 4
Click to expand...
Click to collapse
Like your signature says, it's a badass Note 4. I've been handling android phones since MotoDroid and I can guarantee you that there's no internal damage to Note 4. Im still a flashaholic and my phones battery life and performance hasn't been effected at all. Yay me
kndchaos said:
Like your signature says, it's a badass Note 4. I've been handling android phones since MotoDroid and I can guarantee you that there's no internal damage to Note 4. Im still a flashaholic and my phones battery life and performance hasn't been effected at all. Yay me
Click to expand...
Click to collapse
I agree completely. I dropped the phone on the road while riding and except the top right corner crack on screen there is no damage. Somewhat surprising because i must be atleast 30 mph and the force with which it fell, should have broken into pieces. Not even the back cover came off the phone.
I just finished after 5 hours of job. I'll post pictures when i can with my friends phone. I got b
kndchaos said:
I just finished after 5 hours of job. I'll post pictures when i can with my friends phone. I got b
Click to expand...
Click to collapse
no update?
My screen cracked while snowboarding and Repairs Universe offers a new glass/digitizer assembly for $189. I contacted Samsung and they offered to repair it for $197.77, so for an additional $8 someone will do it for you. The only downside is you'll be without a phone for about 1.5-2 weeks.
I was worried about the stuff from Repairs Universe being genuine Samsung parts (wanna make sure I get a real 1440p screen and not Chinese knock off crap that's only 720p), so I contacted them. They assured me that it is a genuine Samsung screen, but they could have been lying to me just to get a sale. For that extra $8 I'll get genuine Samsung parts and it'll be getting done properly by someone that know what they're doing.
So for anyone that needs a new screen those are two options for you.
Face_Plant said:
My screen cracked while snowboarding and Repairs Universe offers a new glass/digitizer assembly for $189. I contacted Samsung and they offered to repair it for $197.77, so for an additional $8 someone will do it for you. The only downside is you'll be without a phone for about 1.5-2 weeks.
I was worried about the stuff from Repairs Universe being genuine Samsung parts (wanna make sure I get a real 1440p screen and not Chinese knock off crap that's only 720p), so I contacted them. They assured me that it is a genuine Samsung screen, but they could have been lying to me just to get a sale. For that extra $8 I'll get genuine Samsung parts and it'll be getting done properly by someone that know what they're doing.
So for anyone that needs a new screen those are two options for you.
Click to expand...
Click to collapse
That's good to know, thanks for sharing. Yes, I agree, I'd go directly to Samsung as well, considering price is roughly the same.
Any chance you can share the phone/email of the department at Samsung you contacted? Would be good to have that handy.
xxaarraa said:
That's good to know, thanks for sharing. Yes, I agree, I'd go directly to Samsung as well, considering price is roughly the same.
Any chance you can share the phone/email of the department at Samsung you contacted? Would be good to have that handy.
Click to expand...
Click to collapse
I went to their website on my phone, clicked on contact us, and did a live chat with one of their customer service people. It'll ask you to choose which product you're contacting them about (phones, TVs, appliances, etc) then what kind of phone. They'll ask for your IMEI number and all that jazz. I found them to be quite polite and helpful.
The only down side is you'll be without a phone for about 2 weeks, so make sure you have a backup phone to use or prepare yourself for terriblewithdrawal from not having your Note...
Guys the people you want to contact isn't Samsung. It's their only authorized repair service in the United States. The name is RSI found in both Plano and Hurst, Texas. Here's their website: www.repairsvc.com
Dealing with them directly should reduce your wait time.
holycow1 said:
Guys the people you want to contact isn't Samsung. It's their only authorized repair service in the United States. The name is RSI found in both Plano and Hurst, Texas. Here's their website: www.repairsvc.com
Dealing with them directly should reduce your wait time.
Click to expand...
Click to collapse
FYI I just called these guys and they only replace the whole screen component for a flat $193 and it takes 5-7d.
richlin71 said:
FYI I just called these guys and they only replace the whole screen component for a flat $193 and it takes 5-7d.
Click to expand...
Click to collapse
Might as well go through samsung if its that much
btort1 said:
Might as well go through samsung if its that much
Click to expand...
Click to collapse
$175 deductible through tmo/assurance. Overnighted brand new phone BNIP, done.
richlin71 said:
FYI I just called these guys and they only replace the whole screen component for a flat $193 and it takes 5-7d.
Click to expand...
Click to collapse
Yes, that's the price they charge. I was letting everyone know that these are the guys that Samsung uses. They use genuine OEM parts and are the only repair center in the United States authorized to do Samsung repairs. If you look earlier in the thread, someone said that Samsung charges $197.77 with a 1.5-2 week turn around. As you just said yourself, this method would be $5 cheaper and 2x faster than going through Samsung to get the same place to repair your phone. Just was putting it out there if someone wanted 100% assurance that they were getting genuine OEM parts but didn't want to wait 1.5-2 weeks that Samsung quoted them.
ummduh said:
$175 deductible through tmo/assurance. Overnighted brand new phone BNIP, done.
Click to expand...
Click to collapse
Yup same reason I haven't cancelled the tmo 'jump' subscription. You do have to factor in the $10 per month subscription price though, so if you break your phone in 10 months, it's $275.
T-Mobile insurance to replace phone is $175 I just filed a claim on Saturday and got a new phone not refurbished today. The only problem is I had a Note 4 in White but they sent Gray since White was not in stock. I called T-Mobile and complained and got a $30 credit applied to my account so I really just paid $145
Hi everyone,
I have a relative with a TAB S2 9.7 that has a cracked screen. The user is quite disappointed with it since it wasn't dropped. She can't recall even hitting it against anything and wonders how it could have happened. The curious part is that she says the screen looked normal, but cracked when she put one of those pens with a soft rubber tip on it (she usually uses those to keep the screen free from smudges)
The screen has some spiderweb cracks centered in a point, so my theory is that perhaps she had it in a bag or something and pressure from a pointy item damaged it, slowly cracking util the light pressure from the pen made it obvious. It's always in a sleeve, but it's a fairly soft sleeve so maybe that was the case. The other possibility would me some sort of manufacturing defect making it crack, but I haven't heard of that before.
This is a person who doesn't have much money and tool really good care of the Tab, I've seen her handle the thing as if it was a precious item given the effort it took to buy it so I feel really bad about it. It's that look of disappointment of the kid who just dropped his icecream ball and cannot afford another.
The OLED panel seems to work perfectly, touch sensitivity is normal, etc. Seems to be just the thin top glass layer. I found the part for around 22 Eur, but installing seems complex. I'm sure I can't pull it off.
Anyone has any suggestions on how to have it fixed? Also, on how it could have happened without drops or obvious impacts? I was thinking about getting an S2 for myself now that prices are finally going down, but If I can't figure it out, perhaps I'll offer her a new one when I can... sigh...
Thanks
I'd just send it for repair especially if it still has warranty.
Even if it's not under warranty it may not be as expensive as you would think to repair.
Very little chance of repairing this successfully yourself unless you buy the whole lcd/touchscreen as a unit which would probably cost as much as getting it repaired.
ashyx said:
I'd just send it for repair especially if it still has warranty.
Even if it's not under warranty it may not be as expensive as you would think to repair.
Very little chance of repairing this successfully yourself unless you by the whole lcd/touchscreen as a unit which would probably cost as much as getting it repaired.
Click to expand...
Click to collapse
In fact, you have to have a special "heat box" to soften the glue just to get the back off. That's why the first thing I did with mine was to get a GOOD screen protector. One costing over $20. NOT a cheap "film" protector. Depending upon how bad the glass is cracked, putting a good screen protector on even now, to keep the cracks from spreading, might make the tablet serviceable.
I've changed the glass digitizer on several tablet but wouldn't even attempt to on an S2.
lewmur said:
Depending upon how bad the glass is cracked, putting a good screen protector on even now, to keep the cracks from spreading, might make the tablet serviceable.
I've changed the glass digitizer on several tablet but wouldn't even attempt to on an S2.
Click to expand...
Click to collapse
Agreed, if it's still usable put a screen protector on it.
It's what I did for my 3 year Olds tablet which he has a habit of testing newton's law of gravity with.
Definitely go for repair. My S2 screen cracked when it was propped up by its case and fell back onto the kitchen worktop, so not even dropped. I suspect it wasn't their fault at all and a screen protector would have done nothing whatsoever to prevent it.
I cracked the screen on my Nexus 6, however the LCD and digitizer still work fine. Every replacement shop I have spoken with in NYC is quoting me $220-250 US to replace the entire LCD / glass screen together and won't remove and replace the glass screen alone. I paid $250 CDN ($180 US) for this phone, so spending that much on a screen replacement isn't worth it to me.
What alternatives do I have? How difficult is replacing the glass screen alone? I know its bonded to the LCD, but is it worth while to try and repair? Can anyone suggest a shop that does glass screen replacement alone in NYC?
Thanks
paradigmGT said:
I cracked the screen on my Nexus 6, however the LCD and digitizer still work fine. Every replacement shop I have spoken with in NYC is quoting me $220-250 US to replace the entire LCD / glass screen together and won't remove and replace the glass screen alone. I paid $250 CDN ($180 US) for this phone, so spending that much on a screen replacement isn't worth it to me.
What alternatives do I have? How difficult is replacing the glass screen alone? I know its bonded to the LCD, but is it worth while to try and repair? Can anyone suggest a shop that does glass screen replacement alone in NYC?
Thanks
Click to expand...
Click to collapse
buy a new n6 instead of replacing the glass
Seconded. We get far too attached to devices and our judgment becomes clouded. If the repair cost is more than the device is worth, then you've pretty well answered your own question. Me, I'd go for a Oneplus 3.
paradigmGT said:
I cracked the screen on my Nexus 6, however the LCD and digitizer still work fine. Every replacement shop I have spoken with in NYC is quoting me $220-250 US to replace the entire LCD / glass screen together and won't remove and replace the glass screen alone. I paid $250 CDN ($180 US) for this phone, so spending that much on a screen replacement isn't worth it to me.
What alternatives do I have? How difficult is replacing the glass screen alone? I know its bonded to the LCD, but is it worth while to try and repair? Can anyone suggest a shop that does glass screen replacement alone in NYC?
Thanks
Click to expand...
Click to collapse
I highly doubt that you will find a repair shop that just does glass. Just google the price of the screen, the cheapest screen I found is from china for 134 on ebay. That price range is about normal depending on where they get the screen for. At the repair shop I help manage we charge the customer for part+tax+shipping+50 for labor. Why not just do the repair yourself, if not, then your alternative is buying another one. I have run into plenty of phones that it is cheaper for a used phone, than for the repair, and we let customers know that. We normally order the phone for them.
Swappa should have a fair number of used devices available. If looking to upgrade, other devices can be found there.
When I broke my screen a few months ago, I looked around and the glass-only replacement looked like a real pain. I just got a used one in excellent condition on Craigslist for $100 and called it a day.
I honestly don't believe that it is even POSSIBLE to do a glass-only replacement.
Not just because you can't buy just the digitizer (glass), but because the AMOLED layer is only about a QUARTER OF ONE MILLIMETER THICK, and incredibly brittle.
While you could potentially do the job without the front FRAME, given the price difference (about $5-$10), and since you would end up spending that on GLUE anyway, you might as well do a full frame replacement.
https://www.amazon.com/gp/offer-listing/B00ZGPELXQ/ref=dp_olp_new?ie=UTF8&condition=new
Its a fairly easy job.
The only tools you really need are a T3 torx screwdriver and a hair dryer to soften the glue on the back cover.
It's not impossible to do a glass only replacement, but a glass-only replacement is not something I ever recommend. Not only because the AMOLED display is so thin, but because getting the glass off requires softening optical glue and wedging things between the digitizer and the display. More than one of my fellow Galaxy S4 owners destroyed the display trying to replace only the glass.
Replacing the entire display, preferably with the midframe, is the way to go here.
Motorola offers an exchange for $150... I did it a few months ago, fairly easy process.
Hi, i been unlucky and broke the bottom left corner of my note8 screen. :crying: , luckily phone still works even tho there is a tiny hole in corner (guessing i lost the water resistance rating).
The phone still works, so im not in a huge rush to replace the screen because of the cost. But i do have a few questions i hope someone might have the answers for .
1. I have replace screens before in phones ( none my own, i'm usually very careful with my own phones) but this would be my first with water resistance rating. Have anyone of you had success in replacing a screen yourself and feel confidant enough that it still water resistance or even tested it out?
I would like to keep it water resistance for the off chance i ever drop phone in water. I under stand that the screen and back is held together with double sided tape cut to the shape of phone along with a few screens in middle. i'm been looking at screen replacements that's already attach to the center body so i could just have to deal with moving over the insides of phone and dealing with the back cover only
2. Would you recommend that or only ordering the screen?
3. and last question does anyone have a reliable seller(ebay) or online store they recommends. I have a issue before with a Samsung phone that they released a update and it block the use of Non-OEM screens. So i want to make sure i'm getting OEM screen with 0 chances of getting one that Samsung could block.
THANKS!
no recommendations?
If you want to maintain water resistance your best bet is to send it to Samsung. Its actually cheaper that way as well.
For example, I replaced the screen on a S8 Plus myself. I paid $244 for the screen/frame assembly plus had to buy new adhesive for the back door and lost my warranty. I later found out from Samsung they will replace the S8 Plus screen for $217. That includes shipping.
I believe the Note 8 screen is a little more expensive but not much.
check with Samsung support if you are eligible for the 1 free screen replacement thing, you could be lucky
Better of letting Samsung change the screen for approx $250.
Sent from my SM-N950U using Tapatalk
I broken also mine, really small distance from the ground,( basically while I was sitting in the car) but kept an angulation that damaged the hedge and propagated a bit on the side, there is the possibility that the screen replacement will lower the price? Currently 350 eu are a bit too much for me. I am just a bit disappointed because honestly was thinking the gorilla glass would have been much more solid, they should sell it with a custom coverage to encourage people to use a cover. I did my research on the internet where was said in almost every place that the problem of this screen was that would scratch but not easily broke.
I broke mine....180 € in official technical center in Portugal.
trocchietto said:
I broken also mine, really small distance from the ground,( basically while I was sitting in the car) but kept an angulation that damaged the hedge and propagated a bit on the side, there is the possibility that the screen replacement will lower the price? Currently 350 eu are a bit too much for me. I am just a bit disappointed because honestly was thinking the gorilla glass would have been much more solid, they should sell it with a custom coverage to encourage people to use a cover. I did my research on the internet where was said in almost every place that the problem of this screen was that would scratch but not easily broke.
Click to expand...
Click to collapse
That's frustrating for sure. The newer gorilla glass on the Note 8 is indeed more impact resistant than before, but it's still glass. 350 euro seems very steep for a screen replacement though...almost double what I expected...
I shattered the screen and damaged the digitizer on my Note8 a little while ago. Found that it was actually cheaper to send it to Samsung for repair than to buy the screen/digitizer. They even replaced the rear glass for $237. I bought mine used, so no warranty for me.
the point is, if for the screen I have to pay more than 30 percent of the value of the phone, and Samsung is advertising a super gorilla glass instead to advice prudence and maybe offer a free cover, I personally could be not so loyal to them in future. If I want to get ripped off I would buy an iphone.
trocchietto said:
the point is, if for the screen I have to pay more than 30 percent of the value of the phone, and Samsung is advertising a super gorilla glass instead to advice prudence and maybe offer a free cover, I personally could be not so loyal to them in future. If I want to get ripped off I would buy an iphone.
Click to expand...
Click to collapse
Well, really the point is: if you want a sturdy device that can endure SOME, just SOME abuse, get a CAT device, or at least a samsung active series device, all normal standard devices are subject to scratchs and cracks when dropped, as for the repair price, that is exactly the penalty for not being careful, Just the same as when car accidents occur, the more expensive the car, the more expensive the parts and repair, and, an iphone screen is by no means cheap, my daughter dropped her iphone, and the cost was 220 dollars, but they only changed the outer part, not the lcd panel, the whole screen would have been around 400 dollars
winol said:
Well, really the point is: if you want a sturdy device that can endure SOME, just SOME abuse, get a CAT device, or at least a samsung active series device, all normal standard devices are subject to scratchs and cracks when dropped, as for the repair price, that is exactly the penalty for not being careful, Just the same as when car accidents occur, the more expensive the car, the more expensive the parts and repair, and, an iphone screen is by no means cheap, my daughter dropped her iphone, and the cost was 220 dollars, but they only changed the outer part, not the lcd panel, the whole screen would have been around 400 dollars
Click to expand...
Click to collapse
well OK, i will change the screen, but possibly will be my last samsung.
People who broke screen. Did you guys have case and screen protector?