Hi there all,
I'm writting this help in Frustration, i'm trying to solve my lil bro problem. He has Sony Experia X1 running Windows mobile 6.1.
The problem is when it get's to the windows mobile 6.1 logo screen after boot up it freeze's! and i don't know where to go from here.
I've tried to sync it to the PC and nothing!
I've tried removing battery, holding down volume down button + power button, reinserting battering will on charge via wall and PC for 15min's, and removing batter and reinserting and booting again, and NOTHING!!!
i can't make any sence from it please help? What is the next step? Throw at the Wall?
Thankz to anyone that has the time
any details on what action lead to the problem? those normally don't come out of thin air...and maybe that helps finding a solution
what might otherwise help (but will erase customizations and personal data stored on the device) is a hard reset
Best, DK
Ok just found out he was trying to delete something a program, and he can't remember what program! About to try a hard reset now!!!
Also just found out, you/I can't even power it down/off!!! WTF?
Hard reset! Not working just the same thing, tried holding all button in with battery out then reinserted, and the screen went all funny like snow reception on tv?
And one time it come up with 4 colours on the screen, green, blue, red and white!
also when trying to connect to computer usb port it try's to load up but said the phone is locked???
vannav8 said:
Hard reset! Not working just the same thing, tried holding all button in with battery out then reinserted, and the screen went all funny like snow reception on tv?
And one time it come up with 4 colours on the screen, green, blue, red and white!
also when trying to connect to computer usb port it try's to load up but said the phone is locked???
Click to expand...
Click to collapse
strange, not sure about the snow like screen
the four color screen is the bootloader, you can that when the phone is off and you restart it while holding volume button down for some seconds
there is a quite helpful thread about hard resetting X1, listing different means to do so
have a look, maybe you find something you didn't try yet and it helps
Best, DK
thankz will try post again soon with result's
OK wierdiest thing ever!!!
after coming back to the phone a day later, the battery went flat, OK! charged mobile while it was in bootloader mode screen for 15 min's
Went to try hard reset and magic!!! It finally come up with this screen allowing me to reset by pressing R on the keypad, so i did then, it told me to press space.... waited, waited and waited. It got the better of me, took battery out, and reinserted...
It got further then before, but once again on further it hung there, so i took the battery out and reinserted and did this about 3 more times.
And now magic it works!!! I don't know whats going on i tried all these steps i've mentioned above and nothing had came of it, but now it works!!!
I'm backing the battery is the main issue, it got a lil hot but not to hot to handle, well im no expert i'll leave it with you's
Thankz again for all your help you could offer it did help
that is really weird but I'm very glad you got it going
enjoy
Related
restarted my phone at work today and all it does now is go straight to the tri colour boot loader screen. Iv take sím out, SD card out, battry out, nothing works.
Put the USB cable in and it starts on its own straight to the tri colour screen without pushing start button
Any ideas..
Thanks Ahead
Maybe it´s as easy as that the camera-button is stuck? That happened to me with the power button. Now the power button is a bit "loose" in feel but is not active all the time.
yeap
I thought of that, iv pushed the camera button quiet a few times trying to see if its stuck but it didnt help at all, still doing it. If i connect the USB cable with no battery in it starts up on its own as well and goes straight to the boot loader screen.
Its says
WING220 MFG
SPL-0.91.hard
CPLD-7
USB
update
A quick update, if i actually put the USB headphones in the phone and try to start it it works. A restart with them in works to. Take them out and its straight to bootloader again. LOL Also Windows does not recognise the phone when its conected via USB cable when its running. This seems to be a USB problem of some kind. Iv done a hard reset as well, no luck.
Try this: enter bootloader and type "boot". If it again enters bootloader after restarting do the same thing again. Hopefully that fixes it.
hehe
No change. Only way to start the phone is with the headphones connected. When the phone is running and i conect it to the pc i get this " One of the USB devises attached to this computer has malfunctioned, and windows does not recognize it "
NoNco said:
No change. Only way to start the phone is with the headphones connected
Click to expand...
Click to collapse
Try "task 8" in bootloader and then "ResetDevice"
(ps do *not* experiment with other parameters!)
nope
When i used "boot" it made a buzz and went to a white screen, had to remove battry to restart, it didnt help, tried 3 times.
" task 8 " it goes dark for a split second and back to the bootlaoder screen. remove bat. restart back to bootlaoder screen
oh after i type task 8 i get an error that pops up in mtty
wceusbsh004 port read error occured
try Hard resting it but juss to let u kno IF U DO THIS U WILL LOSE a last memory u did even phonebook and all resets like new i had to do it cuz i had a prob i could not text n stuff now it works fine after HARD RESETING
doesnt work
Iv already done the hard reset from within WM when i get the phone to work, it didnt help.
Try the hard reset after re-inserting battery immediately at power on.
(keep left- and right softkey pressed and power on I think is the key combination)
mmm
trying to do it but i must be doing the key combination wrong. Just keeps going to tri colour.
I presume you meen the soft keys on the sides of the s730. Camera key and the Comm Key.
NoNco said:
trying to do it but i must be doing the key combination wrong. Just keeps going to tri colour.
I presume you meen the soft keys on the sides of the s730. Camera key and the Comm Key.
Click to expand...
Click to collapse
No, the softkeys are the two buttons next to the joystick, see here ->IMAGE<-
But I would think your mini-USB connector is kind of broken I'm not sure of course
nope
Iv tried the keys on the side, iv tried the keys on the keypad. i just dont get it to work...
mm
@ Jocky...
I eventually managed to do a hard reset, the problem was it just kept going to the bootscreen so i tried it with the headphones pluged in and then it worked, lol, but on the reboot it just went straight back to the tri colour screen again.. So no help there.
NoNco said:
@ Jocky...
I eventually managed to do a hard reset, the problem was it just kept going to the bootscreen so i tried it with the headphones pluged in and then it worked, lol, but on the reboot it just went straight back to the tri colour screen again.. So no help there.
Click to expand...
Click to collapse
Hmm, looks like a bootflag related to USB is set. The reason could indeed be a physical problem with the usb port of the device. Also it could be related to dirty contacts (both of the UB port and the battery).
I’m having the exact same problem with my S730. Only works with the headphones plugged. I can’t hear nor talk if unplugged the headphones. Does anyone knows how to fix this ???
Yesterday I took my battery out of my phone to remove the dust from inside the phone. When i replaced the battery back into the phone, it booted up into the tri-color screen and has been there ever since. I haven't modified the phone since receiving it from AT&T at all. When i actually noticed the problem I tried to reset the phone through the hole on the bottom of the phone. At first, it booted up normally but was out of batteries since it had been running on a bright screen for a couple of hours. Thus it turned off immediately. I have tried to reset it again but it seems to do nothing. Since then when I put the battery back in and I turn the phone on it returns to the tri-colored screen and it says SERIAL in the bottom white area. When plugged into my computer it says USB in the white area. On the top of the tri colored screen, in the red area, it says:
KAIS1*0
SPL-1.56.0000
CPLD-8
I thought about downloading the newest ROM update from HTC but my phone wont sync with my computer, and the tutorial says it needs to in order to install properly. If anyone could help, please let me know!
Update!
I put the battery back into the phone and it booted up just fine....it was a little slow and worked normally for a couple of minutes. Soon it started to act up. When i plugged the phone into my computer it automatically started to freeze, when i unplugged it from the computer it would work just fine! I then turned my phone off again and now it is back to the tri-color screen again!
try hard-resetting the phone.
To do this, hold down the two soft keys at the front while pushing the stylus into the reset hole. Just make sure to back up any data you want, as it will delete it all (files, contacts, etc.)
Tried a Hard Reset
When I finished it, it just went back to that tri-colored screen. Now the phone will turn on every 10th time i try and work for a couple of minutes. When the screen turns off it wont turn back on when i push the power button. The green light still blinks though.
I have been having this exact same problem for a little while now, any help would be more than appreciated.
EDIT: Everything about the phone was AT&T stock ROM from Oct. '07.
i think it replacement time
hi all once again.i was using my kaiser yesterday then my phone went into tri screen.tried hard reset soft reset.phone reboots in tri screen.im using Duttys Official WM6.1 Rom 5.2.19716 UC.
ihave kais130 mfg /spl 1-0.0lipof /cpld-8 on screen.
if there is a solution to this i would appreciate help in resolving.thanks in advance
Another sad update!
Well as of this second my phone works okay...slower than usual....but in an hour or so the screen will turn off and the phone will stop working, i will take the battery out.....wait about 45 minutes and hope that it boots up normally. No one has any idea why this is happening to multiple people? I have had this phone for maybe 3-4 months. Is the failure rate that broad and fast on these phones???
WTF
This phone is ridiculous. Now if I keep the phone plugged into my computer so the screen wont time off, the phone works just as normal. The moment I unplug the phone from charging it decides to die on me after an hour or so!
this happened to me last nite.
spent hours and hours trying to fix.
ended up reflashing orig att rom..
everything is fine..
proceeded on to a cooked rom and all is well..
added some apps ..
so far -- awesome
Good News!
Magically my phone started syncing with my computer randomly. Thus it allowed me to flash the rom with the original ATT rom and so far my phone is back to normal working great!
tri screen sorted
i bought my kaiser off ebay..i couldnt sort tri screen.i had various roms on at various times .i had no warranty. on pay as you go.decided to take to local o2 shop.got it back today fully working for free.took them 8 days.
Hey, did you have any luck fixing this problem - I've been looking mad for a solution to my tri-screen problem, but no joy...
KAISI*0
SPL-1.93.0000
CPLD-8
appears on my screen.... I don't now how to fix this puppy and it's only a couple of months old...
I started plugging the charger in and soft reset and it would work until i could find a new OS for it, Rom or RUU I think, I am not sure if it works, but now I can't get it off Tri-Screen to run it..
Any help anyone please?
You better take a look here for a solution : http://forum.xda-developers.com/showthread.php?t=423486
jezzaflyboy said:
Hey, did you have any luck fixing this problem - I've been looking mad for a solution to my tri-screen problem, but no joy...
KAISI*0
SPL-1.93.0000
CPLD-8
appears on my screen.... I don't now how to fix this puppy and it's only a couple of months old...
I started plugging the charger in and soft reset and it would work until i could find a new OS for it, Rom or RUU I think, I am not sure if it works, but now I can't get it off Tri-Screen to run it..
Any help anyone please?
Click to expand...
Click to collapse
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
rmorera84 said:
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
Click to expand...
Click to collapse
what did you do *before* your diamond stopped turning on?? unless you had a completely unpredicted system meltdown of your diamond for injecting it with super high voltage. it is rare for it to not power off unless you did something ... so please elaborate so we can assist better.
Ok, yesterday i use the phone like anothe normal day, in the night i turn off the phone, and in the morning, when i tried to turn on, i have this problem, for example, when a tried to do a soft, hard reset, the screen is in black, when a conect the phone to the usb the screen is black, is, i left the phone alone, in 3 minutes the black screen again, i don´t know why.
any LED activity when plugged into USB?
I think it is a major manufacture problem
I had the same problem, taking out the battery waiting a while and inserting it back, will solve the problem for some time but it will happen again.
Finally I sent it to the HTC support center.
I don't understand why HTC didn't recall.
If you'll search this forum you'll see the same problem in different stages, some times it's a blank screen but the phone will ring and some are just freeze.
Hi, I've had my Diamond for about a month soon and it started earlier this week by not wanting to come on at all. Been taking out the battery for a few days but eventually got fed up and did a hardware reset tonight. Not long after that it just suddenly turned itself off and I couldn't get it back on again. I thought I'd pack it back into the box it came in and send it back tomorrow and took out the sim card. After that it came to life again.
Happened to get a call after that and that call was suddenly disconnected without any reason.
So I am not very happy with this phone at the moment. Would appreciate any advice or if you know for sure it can't be sorted maybe I should send it back and ask for another one?
Blazeitup123 said:
any LED activity when plugged into USB?
Click to expand...
Click to collapse
Nothing, but one time the pc detect the phone, but later nothing.
No Led activity either on mine when it went dead.
When the Phone goes dead, try cooling the phone down as much as possible, and try starting it up again.....
There is a problem with the HTC Diamond in that it can cook itself (excessive heat), due to the auto over temp function crashing and not switching off the phone..... (That's what I have been told at least...)
I know over around 5 Diamonds so far that have had this issue, where the symptoms slowly get worse...
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?p=2905775#post2905775
PLEASE P.M. me if you have any of the symptoms described in the thread...
I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.
could not turn on after blank screen ...
Hello,
I've had the same issue as rmorera, and after I hard reseted the phone all went o.k.. BUT after I reinstalled part of the small apps I use, the phone started to go off again. So, the problem seems to be in the software ...
I believe the cause might be the SRS WOW which I use. I installed the .cab, then the .reg file provided (ufortunatelly I don't remember from which thread I got the files ...). And shortly after, the phone stopped working. I uninstalled the software, and now it works! Could it be that the SRS WoW did this?
I tried to reinstall the SRS WoW and I found that if enabled for "Internal (Stereo)" instead of "Headphones" it gets my phone shut when the WM blanks the screen. If I select the "Headphones" options the issue seems to disappear.
Still, the SRS WoW damages the volume buttons action, but I think this issue is on another thread ...
Hello, I know there are many posts about dead Diamonds but I think my situation is different. I went to sleep one night and left my HTC to charge from my PC's USB. It was charging correctly because I noticed the light around the center button. All good. When I woke up, the charging light was still present and I unplugged the phone from the USB and the light was still surrounding the center button. The screen wouldn't turn on so I had to remove the battery. After I removed the battery and place it again in my HTC, it didn't want to turn on... I have tried to recharge it but the light doesn't flash anymore.. Not on my 220 socket, not on USB... I have a ROM found on this forum and been using it for 8 months with no problem... I just found my HTC froze at the charging step and removed the battery. After that it just won't start... I have managed two times to power on the device by it's normal power button but when it gets to the home screen, it freezes and I have to remove the battery again. It's been 7 days now and I can't power on once... Do you have any idea what happened ?
Thank you
If it keeps freezing at the home screen you are going to have to do a hard
re-set to unlock it. My Diamond froze at the home screen once when it was
new. I did a hard reset and it was fine after that. You will lose your data.
jbh00jh said:
If it keeps freezing at the home screen you are going to have to do a hard
re-set to unlock it. My Diamond froze at the home screen once when it was
new. I did a hard reset and it was fine after that. You will lose your data.
Click to expand...
Click to collapse
Yes, the problem is that it won't turn on now... I can't do anything...
namo77
Hi
I have got more less same problem , when i try to turn it on ; show touch diamond in the middle of black screen and 3 line digit on the right bottom corner in red ( R , G and D ) , and that is it nothing else , when i tried to connect it PC it's not establishing conection as well so i am really stuck don't know what to do , please any help advise how to fix it .
thanks of any tip or advise thank you very much
am having the same problem
i've got the same issue here, i can't recharge my htc diamond, the charging light won't show up or it shows up twice and then nothing..i managed to start the device a couple of times but it's really strange beacuse the battery level is signe always at zero and then the device restarts itself ...
so, resuming:
i can't recharge the device
it freezes sometimes
how can i fix this problem?...
hi there,
this morning, without any interactiom, i heard the vibration of my touch diamond restarting.(with original newest ROM from htc website that ran without any problem for several months). battery was about 80% yesterday evening.
but it wasn´t starting at all. after the HTC animation and the green windows mobile screen, it started again. after restarting for 20 minutes i took out the battery, put it in again and performed a hard reset as stated in the manual.
now, on the "rainbow" screen i get a message like
psoc diam stage_pvt 0x32
then i did the Volume-Up reset, and now i don´t even get the red version information in the lower right screen. as it doesn´t even start i cannot get an active sync connection.
any ideas? is my phone broken? i didn´t do anything special, and i wonder why it rebooted without interaction this morning.
any ideas what i can do?
thanks in advance,
jkersch
Mine started doing this about 2 weeks ago it woke me up in the middle of night while sleeping with its vibrator and start sound.
The only thing I have found is that my little reset button at the pen holder dosent work anymore. To do a hard reset i have to takeout the battery and then put it in, hold the volume key and enter key then power it to get it. Flashed by holding volume down and the power on, it hold for about 10min just enough to get the flash.
I managed to flash it once but it dosent help, it constantly reset at the thouch diamond screen. Some times i get to the green windows mobile screen.
As warrenty is out on my phone and ive given up and using another phone.
Same problem in a different thread
Have a look at http://forum.xda-developers.com/showthread.php?p=5279740.
install a new radio worked for me