i can't unlock it - Captivate Q&A, Help & Troubleshooting

Today I noticed that the power button does not work because when I can not unlock, but to remove and replace the battery automatically turns on what I'm thinking is that the power button got stuck
any idea?

Going to need alot more info. Where you running stock or custom rom?
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im not running a rom, i stay in stock rom.
all started when I received a text message and read the message, when I wanted to block it and not work the power button. I have noticed that sometimes it works with a few strokes with my fingers but it shows me if I turn off the phone. I believe that the power button is stuck

Sounds like a warranty exchange
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mcord11758 said:
Sounds like a warranty exchange
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douh! but i bought it in ebay =/

Hnmm. Doesn't work at all?
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mcord11758 said:
Hnmm. Doesn't work at all?
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sometimes with few little strokes xD

when I put the battery automatically turns on, but if I keep pressing the 3 buttons combo I can enter recovery mode, but don't works power button in this mode =/

I'd try an clean around the button and if that works

I am not sure thus will do anything but if you can't get your phone running at all you can try to Odin flash stock to see if maybe it clears the problem. If you cab get into recovery then the power button works for something
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mcord11758 said:
I am not sure thus will do anything but if you can't get your phone running at all you can try to Odin flash stock to see if maybe it clears the problem. If you cab get into recovery then the power button works for something
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yes that's the problem, i cannot get to enter to download mode Because the phone will automatically turn on

Try this. Take battery and sim out. Plug USB in. Hold volume up and down. Put battery in.
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mcord11758 said:
Try this. Take battery and sim out. Plug USB in. Hold volume up and down. Put battery in.
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if i stay hold only appear logo of AT&T few times, but if i only hold once i can enter to recovery mode =/

Honestly call samsung
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mcord11758 said:
Honestly call samsung
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thx a lot, but i can't do it because i bought at ebay. I'm from mexico

Did you buy it new or used
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Inzombie said:
sometimes with few little strokes xD
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That's what she said.
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now it works, i opened the housing and move the power button inside and now allright

Inzombie said:
now it works, i opened the housing and move the power button inside and now allright
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Inzombie, what exactly did you do? I have been having the same problem for quite some time...I was able to get into download mode using a program I found on the internet, and I flashed back to stock but the power button is still messed up, it doesn't work at all. What exactly did you do

i know this is an old topic but I have the same problem. I got this phone from a friend and now I cant use the power button. I have taken it apart twice now trying to fix it with no luck. I know it isnt the rom. The button is "stuck" but it still clicks. I know it is stuck because it will never turn off. Once battery is in it turns on, and for 3 button recovery, I only need to hold the vol rocker.

Related

I could use some help.

I used the Odin3 One Click to flash my phone, at first I had to pull the battery and try again, and when I did, it worked. The phone tried to boot up, but is now looping at the boot screen, it shows AT&T, blacks out, and back. I tried going into download mode with the two different key combinations since they worked before, but now either give me the grey battery charging screen when it's off and it's plugged in, or again on the AT&T screen.
I was running 2.2, I had upgrated from 2.1 with root access. it's the I897 Captivate, and it's just that I am now left at blinking screens of either AT&T or battery charging.
What is your build number?
Located under battery, white sticker off to the left. Something like 1008
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mcord11758 said:
What is your build number?
Located under battery, white sticker off to the left. Something like 1008
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it says 1011
This should do it
http://forum.xda-developers.com/showpost.php?p=10056254&postcount=36
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mcord11758 said:
This should do it
http://forum.xda-developers.com/showpost.php?p=10056254&postcount=36
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I'll look into it, and post results.
Odin one click is jf6 stock. Builds 1010 and up are jh7. Many are not able to use the one click. This should work, just a bit more complicated
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I have the firmware downloading, that will take awhile.
the problem I have is trying to get into download mode, I took out everything(SD,SIM,battery.) I leave the phone connected with to the USB cable, I hold down the volume keys and put the batter in.
before that used to get me into download mode, now it sends me to the grey battery, and that screen stays on for 5 seconds, blanks, and comes back.
is there other ways to get into download mode?
USB out. Only battery in. Hold volume up and down plug in usb
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you can build a jig or buy online here:
http://cgi.ebay.com/ws/eBayISAPI.dl...75344&ssPageName=STRK:MESELX:IT#ht_623wt_1139
it will help you into download mode in seconds...
mcord11758 said:
USB out. Only battery in. Hold volume up and down plug in usb
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Tried this, I get the same result.
Sounds like a jig
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Well, guess that's my only choice.

[Q] Bricked phone, Jig is not working

Ok so what happened was, I installed the Voodoo Lagfix + sound kernal for froyo and then I was having issues with the sound so I decided to just restore the phone back to stock. I put it into download mode via ADB, opened Odin and started it but somehow the cord got unplugged right when it says do not unplug. This has happened to me before so I have a jig that I bought online. It worked many times before but now when I take out the sim and sd and put in the jig with battery it just doesnt turn on. it says off and then if i hold the power by myself it boots into Phone..!..Computer. I cant do the 3 button download mode trick because I have flashed with odin before and it hasnt worked since then. What should I do? Should I just call Samsung and or att and just say my device got disconnected when updating?
EDIT :
I have already sent the phone to samsung, they said its going to take a total of 7 to 8 days for me to get my phone back. Thank you to everyone who helped
I read that if you remove the batt, put it back in then while holding just volume buttons in plug in the usb. Tried it and it went to dl mode for me. Hope this helps.
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yeah tell att that your phone quit working as you were updating to 2.2. might work?
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Send it to Samsung they will fix it o. 4 or 5 days
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rjblack11 said:
yeah tell att that your phone quit working as you were updating to 2.2. might work?
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Yea, I called samsung and acted like i knew nothing about phones and I just told them that my computer turned off as it was updating. She then sent me a shipping label to send it to them
tupirujp said:
Send it to Samsung they will fix it o. 4 or 5 days
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Thank you, I did that.

[Q] Galaxy S I9000 got bricked. Plz Help

I was trying a new ROM installation and odin got stuck in between. It was in download mode.
I removed my battery and tried to switch back it on. Nothing is happening.
Please help me.
take battery out for at least 15 mins and then see if you can get into download mode
I took out the battery for 45 mints. Then put it back again and tried to get to download mode. But still nothing is happening. Is it fully bricked? What should I do now?
Is ur bat empty?
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Before I started flashing battery charge was about 95%. Don't think it is empty.
Hmmm u try pressing it to go into download mode long? Means press till samsung galaxy s shows
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I tried holding volume down+home+power buttons for about 1 min to get into download mode. Still nothing happens
sonyms said:
I tried holding volume down+home+power buttons for about 1 min to get into download mode. Still nothing happens
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Well first time hearing of this issue try to ask around in the rom's thread that u flash from.
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Oh wad do u mean by odin gt stuck as in com hang?Or odin not responding?
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Yes. Odin wasn't responding for sometime. So I thought to remove the battery and start all over again. When I did that all this happened
Try this: load your battery and after the Galaxy got warm try to get into download mode. This already helped some people.
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Did you disconnect the phone while the blue progress bar was showing up on the phone screen, or before that? If you interrupted it during the blue bar, you probably bricked it. Otherwise, you should be able to get into DL mode. A jig may help.
I think the blue bar was showing when I interrupted it. and it was not moving. So is it a true brick? What should I do now?
sonyms said:
I think the blue bar was showing when I interrupted it. and it was not moving. So is it a true brick? What should I do now?
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Im not very sure either
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Sounds like you need to buy/make a download jig
http://forum.xda-developers.com/showthread.php?t=819551
hope this helps...
Vivasanti said:
Sounds like you need to buy/make a download jig
http://forum.xda-developers.com/showthread.php?t=819551
hope this helps...
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This is goin to be hard.
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ok. Will try that and see
sonyms said:
ok. Will try that and see
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Gd luk
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http://forum.xda-developers.com/showthread.php?t=819551
In the above thread it is said
"If your phone screen is always black, that is it does not display the white Galaxy S/Samsung/AT&T logo when you switch it on, then sorry, this jig will not help you."
Mine is similar to this. Will it be a problem for me?
sonyms said:
http://forum.xda-developers.com/showthread.php?t=819551
In the above thread it is said
"If your phone screen is always black, that is it does not display the white Galaxy S/Samsung/AT&T logo when you switch it on, then sorry, this jig will not help you."
Mine is similar to this. Will it be a problem for me?
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If ur phone hav warrenty try askin the shops for assistance?
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Optimus black soft keys random clicks

My phone is now unusable, once you turn it on the soft keys will light up on their own, any idea how to fix? It will randomly click home button and will exit everything you're doing.
Could it be my screen digitizer? I'm running the ics leak.
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allahmar said:
My phone is now unusable, once you turn it on the soft keys will light up on their own, any idea how to fix? It will randomly click home button and will exit everything you're doing.
Could it be my screen digitizer? I'm running the ics leak.
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Did it get wet maybe? I would definitly give a try to another ROM, but it dont think it s a SW problem, but just to be sure...
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N00BY0815 said:
Did it get wet maybe? I would definitly give a try to another ROM, but it dont think it s a SW problem, but just to be sure...
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It happened to me to.
I guess it is the earthing problem....check your power supply while charging...
For me it used to happen when plugged the charger when i just bought my OB...i ws freaked out u know

[Q] Droid 4 Problem

I come to you all with a slight problem. I own a rooted Incredible 2 device and I'm doing great. My friend, however, owns a Droid 4. She went from an Envy3 to a brand-spankin'-new smartphone. She came to me for help since I pretend to know what I'm talking about.
Now the problem she's having is that sometimes when she turns her phone on, the backlight come on and the softkey lights come on, but the phone doesn't boot up. I've played with it a bit and after doing to reset method (hold down power + vol down) and it works every now and again but most of the time it does not work.
I'm hoping you guys can diagnose and help me out. Thanks!
I imagine you've already checked, but just in case and because the most obvious things tend to sometimes slip our minds...the battery is charged, right? If it shuts back down before fully booting, that could be it. If it just sits there partially booted, idk. Also, plugged in or not plugged in when this happens?
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The Kraken! said:
I imagine you've already checked, but just in case and because the most obvious things tend to sometimes slip our minds...the battery is charged, right? If it shuts back down before fully booting, that could be it. If it just sits there partially booted, idk. Also, plugged in or not plugged in when this happens?
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Haha, yes. I was going to add that in the original post but I thought it was too obvious. Uh, it might be partially booted? It's just the backlight and softkeys that are lit up.
Stock d4?... rooted... ? If stock I'm guessing you tried the basics like safe mode (hold "OK" button from moto dual core screen till it says safe mode...) FDR... FDR and safe mode without SD card... ? When booting or the attempt to boot where does it stop? Do you see the dual core screen... the DROID eye... can you get into the recovery menu?
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dbreezy187 said:
Stock d4?... rooted... ? If stock I'm guessing you tried the basics like safe mode (hold "OK" button from moto dual core screen till it says safe mode...) FDR... FDR and safe mode without SD card... ? When booting or the attempt to boot where does it stop? Do you see the dual core screen... the DROID eye... can you get into the recovery menu?
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No, just a dark screen.
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Sounds like a hardware problem to me. Best bet is probably to have VZ replace it under warranty.
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kwyrt said:
Sounds like a hardware problem to me. Best bet is probably to have VZ replace it under warranty.
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Alright, that's what she said she's gonna do. Thanks for all the help.
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