[Q] marketplace troubles on March 11 - HD7 General

Hi All,
Are any of you experiencing marketplace or Zune problems today. I can't install any applications from my phone or even from Zune itself.
I've restarted my lappy aswell as my phone, even hardreseted this one but no go, all I get is the infamous "we can't get this info right now, try again later, blablabla" or in zune "none of this application is available right now", well some like that.
I even tried to find the phone number of M$ WP7 helpdesk but even microsoft's website seems to be fuzzy, always taking me back to the same page when clicking on a link.

I had the same problems, but now everything is fine.

Still not working for me, finally had a m$ representative on the phone, and oh boy, for as IT manager working with them everyday, I can say I hate them, his only answer was, you have to wait, it should be ok by tomorrow.

Make sure you have a decent signal. Kill the cell and go wifi only see if that helps. then vice-versa.

Related

Wing - Data - not working after new IM+ install

so as i have posted b4 with my problem
the data just stoped working
i fianlly figured out what the problem was/is again
the new v of im+ 4.53
after install and disconnect of it
i no longer have any data function
im uninstalled no change
emailed them about it..
im thinking some sort of reg problem?
any one of your wing brains know how to fix this?
I never unistalled IM+. I just reflashed with a new ROM and installed it. I suggest you do the same. If you're running the stock T-Mobile ROM, you'll be MUCH happier anyways.
It may be, bc the moment IM+ stops using the data connection, it tells the phone to disconnect it. Try going to the comm manager before and after you run IM+ and see if the data connection is open before and then check it after. The program might just be closing the data connection and you just need to reactivate it.
Also, if you're convinced the problem lies with IM+, go to their site, and see if there's something in their forum or report it.
http://www.shapeservices.com/en/products/details.php?product=im&platform=pocketpc
Personally, I use PALRINGO for instant messaging.
ok, well on a fresh restart of the phone [power cycle] data connection is greyed out. soit seems data is disabled now
further more, if i try to connect right now, and it trys and fails, i dont get calls.. so i have to restart..
last time this happened i flashed up to open touch and still had the same problem
so how do i get the data connection active again, with out making my wing fly into a wall
in commanager "data" is allways greyed out!!!
it is only available for DISCONNECTING.
i don´t know why but it was like this all the time. also with wizard. no way to establish a connection manually. only by using IE or any other gprs-needing program.
yea i noticed the its greyed out after, this is annoying
i emailed shape services - waiting for there mail back now
any one have a install cab for the older version of im+
the one b4 they added myspace being 4.53 [current]
i want to try to set back one version and see if it works
but i dont think it will bc PIE will not connect - with having that totally removed from the phone
as i said this is the 4th time this has happened now and really dont want to go to my 5th repalcement wing..
installing the htc home 5 and black theme has gotten annoying so many times lol
BUMP so people can help me i really dont want to go for a 4th replacement
Damn, you've had to replace your phone four times?
hidavi said:
Damn, you've had to replace your phone four times?
Click to expand...
Click to collapse
for this same thing every time
data stops working
they send a replacement
atleast some good has come from this. the first time i had to ship the phone i went ot the local ups store, the 2nd time it happened i went and they know me already - had a help wanted sign, filled the app out and got the job
so thanks to defective phones i got a new job... which will be nice when it comes to having to ship the this one back when i get my next replacement..
^Wow. An act of God maybe then cuz these phones are of high manufacturing quality.
Ive had to replace my Wing 4 times since I bought my first one in June.
MMS wouldn't send at all
TouchScreen stopped working
Earpiece stopped working
and I can't remember why it was replaced the other time.
yea on my 4th. im gonan try opentouch and pray. if not the wings going for a flight...
no one has any clues to how to fix this with out a replacement again!?!?
i really dont want to spend another 3 hours on with pda tech for them to say the normal oh its the network sorry, blah blah , ok repalcement
Are you running stock rom? or have you upgraded?
last time this happen i was on stock - went to open touch 2.4 didnt change anything.. so i ruu'ed back to stock b4 i sent it back
it happens on stock..
and stays with any upgrade i do
I dunno man. hard to say without being there personally. The Stock Rom sucks, and on top of that Tmo blocks ports and **** ...
When you installed Touch IT, did you run the network wizard to set up the correct settings?
yea did the whole 9 yards and nothing... phone just ahtes me
i would just go for a sidekick but i went n spoiled myself with the touch screen [this is my first] and i dont think i can go back to something so simple
just need a wing that will work and stay working
I'd say go with the exchange I guess.
duprade said:
I'd say go with the exchange I guess.
Click to expand...
Click to collapse
lucky number 5 i guess?!
lol
arg i dont wnan spend another 5 hours on the phone with those drones at the cs centers
I know man, I've been there.

DataBase Update Check

A few days ago I started getting this message on my diamond that says:
DataBase Update Check
It may cost you data connection fee to check if new database update for Connection Setup. Would you like to proceed?
How do I get rid of this message?
Updating?...
Not sure if this is the same thing but have you tried:
Start/settings/connections/connection setup/menu - then untick "Enable Auto Configuration"
Again, no idea but it was just a thought.
Driskol said:
Updating?...
Click to expand...
Click to collapse
Yeah, forgot to mention.
It has 2 options; Yes and No.
I choose yes, and it comes back again in 3-4 minutes.
WMguy said:
Not sure if this is the same thing but have you tried:
Start/settings/connections/connection setup/menu - then untick "Enable Auto Configuration"
Again, no idea but it was just a thought.
Click to expand...
Click to collapse
Just tried this to no avail
I have been getting the same thing for the last 3 days, since coming back from holiday abroad, and it's very annoying, I never got that before, I thought it had something to do with the fact that i'd been roaming, but i see that other people are starting to get it at about the same time, could it be a network thing?
I've got the same issue since a couple of days... it's really annoying!
Is there a solution yet?
Same Issue with automatic update
I also got this issue since a couple of days! I have already stated it here but also still no answer yet.
http://forum.xda-developers.com/showthread.php?t=402091
Any support is highly appreciated!
I had this like 12 times while driving for 2hrs and using tomtom, the message would pop up over tomtom and take several presses to get it to disappear then often dumping me back to the HTC start page forcing me to faff with menus while driving to get tomtom back up, by the end of the trip i was nearly ready to throw the phone under the next lorry that passed me on the motorway
Really pi**ed off with this one
Hi,
I have same problem and it started when I proceed connection setup application. Now when I update weather or make a phone call that same note apears database update check.....
I did try soft reset also no help.. Any solved this problem?
Same here, pops up over my TomTom while driving - really annoying!
It happens every time I make a call.
Isn't there any one who knows how to get rid off this message?
Seems like this message pops up each time you try to connect to EDGE. So anytime the weather updates this message pops up. Very annoying!
Same problem here for at least one month already...
I performed a hard reset of my phone, it seemed to be ok, but since i installed Windows Live application, and set Hotmail to check emails once an hour, it has reappeared. Really annoying thing. Looks like everyone has been affected by it and it has only been happening for a few weeks. Something must have happened to trigger it on everyone's phones. We need to get to the core of it. I have been through all my Connections Settings trying to find a way to turn it off, but couldn't find anything yet. It would be great to get rid of this annoyance.
What ROM do you have? I have DUttys 3.1....
i get this on dutty 3.3. think its only started popping up recently. im on o2 in uk
I'm on Dutty's 3.5 (I think). Will revert back to Swiftblade's during the weekend, I'll post my findings then.
and I am on duttys 3.3, could this be connected to duttys rom?
I've also got Dutty's 3.3 ROM but have had it working fine before this message started coming up. I'm on T-mobile UK.

[Q] CoPilot Live 8 ?

Anyone else use this navigation software ?
I used it on my Hero without any major problems. It took them an age to get a Froyo version sorted out. Put it on my Nexus One. Its now an excellent example of how to write totally non functional code! I am unable to download maps via the built in map downloader. A definite step backwards by ALK Technologies.
As for any kind of support, that's as useless as their software!
So, unless someone here call prove to me otherwise, stay well clear of this software. Take heed of the comments on the Market about it too.
Hmm works fine for me. You just need to turn on wifi before downloading maps through the app.
What exactly is the problem when you try?
My wifi is on permanently if i am at home or at the office. The maps never download. There is no indication they are downloading either, no progress bar at all. What phone are you running it on ? A Nexus One ?
Yeah a nexus one...
Once you pass all the setup screens and get into co-pilot (with no map), go menu get maps, or updates. Its one of those options. Then you'll see the progress bar.
For some reason or another the download is probably being interupted. Maybe you let your phone sleep and wifi turns off?
Ok will try it yet again. Thanks for the help.
CoPilot 8 .. utterly useless!!
Ok so today I tried to reinstall CoPilot 8 on my Nexus One.
This software is awful! Firstly I was unable to install the voice I wanted, just said File Error. Sorted that out by choosing a different voice. Then tried to download UK maps. Failed every time. Made sure Wifi did not go to sleep just to make sure.
Figured it was time to send emails of complaint to Head Office in the USA. Interestingly enough every single published contact email address for that company bounces... odd eh ? Have given up on CoPilot and doubt I will ever get my money back.
To every one else, think long and hard before you waste your money.
When you bought it through market you should have got a license/activation email from '[email protected]'
Send them an email and it'll automatically create a trouble ticket which they'll respond to.
I have lost count of the number of times I have "raised a ticket" with ALK. Interestingly the moment they reply (in any way, useful or not) they close the ticket. Pointless if the problem has not been resolved. They are very difficult to get in touch with (in a sensible way), perhaps this is deliberate? Given the very poor comments on the Market about this application I can understand their desire not to communicate with the many angry people who purchased this application and are unable to use it. I guess the next step is to send them a letter and if they still choose to do nothing I will pursue my refund through the UK small claims court system. Perhaps that will make them respond ? Its a shame because on my Hero the software worked reasonably well :-(
I've given up on that cr*p software
Works fine for me. My installation and setup process went very smooth.
Its great when it works properly. I had an issue with license keys after I had a N1 replaced and they sorted it out pretty quickly. If you reply to the email the ticket is re-opened.
Having said that i've seen many complaints on the net about them. If you bought it on a credit card just threaten to charge it back. That'll kick them into gear.
The pattern i've found is that anything 'easy' to fix they handle well, anything obscure or that might take some diagnosis or thought and they keep fobbing you off hoping you'll give up.
Luckily google market has a 24 hour refund period.. if you have problems in setup just hit the refund button. A bit late for you now tho i guess.
christiankk said:
I've given up on that cr*p software
Click to expand...
Click to collapse
I am sorry you are having problems but it is not bad software. I was one of the REALLY early users and had to jump through substantial hoops to get maps installed. Once everything was running correctly though it has proven reliable and I have not had a problem since not related to me upgrading to an unsupported ROM.
Navigation is nice if you are in a well covered area for data but copilot has advantages in spottier areas. I use both depending on my mood and neither is crap.
Are there 2010 maps out for Copilot yet? I've run the latest auto update but I'm still getting 2009 ones .
It told me to turn into a wall yesterday
Could not disagree with you more, I have had a few problems with downloads and activations (I am a frequent rom swapper), and each time theyre customer support was prompt and courteous. Performing account resets or offering advice about side loading maps downloaded using the copilot desktop software (which downloads MUCH faster FYI).
But the real kicker is go off cell grid some time (like camping which i do alot). Google maps will fail on you as it requires constant connection to reload a map if you leave the map screen at any time, Copilot stores maps on the SD card allowing me to find that odd rural route to the highway and re-enable Google maps with all my layers. Its a real life saver off the grid.
I never had any issues with moving to Co-Pilot on the Nexus One (had it installed previously on my Hero). The only gripe I have with the software is that it doesn't disable the onboard speaker when routing audio to bluetooth end up with a echo, raised a ticket.. who knows if it will be fixed.
I've been using a modified 800x600 version of MotoNav that actually works very very well. I think it was yanked out of *gasp* a motorola.
The reg uses one of those 876x600 or something resolutions which will run but will cut off the bottom.

[Q] zune login problem?

I don't know if this is the proper place to ask. Maybe I'm better off getting an answer from Microsoft forums, but has anyone been having a login problem after purchasing a zune pass? I can't login I purchased one a few days ago and have not had a problem loging in till now. It just started happening today. I can't sync my music to my hd7 unless I'm logged in. The music was downloaded using my zune pass.
Zune wouldn't let me log in earlier today and at one point my username/avatar wasn't even being displayed in the upper right corner. May just be a temporary server issue because I've since been able to log in again.
I don't have Zune pass BTW.
Zune and Zune login is working just fine for me. Haven't noticed any real issues. I do not have a Zune Pass though so not too sure what's going on.
I was having the same problem earlier, but now all is good.
yes, all is better now. sweet.
zunesupport on twitter confirmed an issue, it seems to be fixed now
I'm on my third HD7, and I noticed this after i got my second one. I can't sign into my Zune software and I can't download anything from the market on my phone. I'm having this problem right now. Restarted both phone and computer and nothing helps.

[Q] Zune Marketplace issue

I bought some free products from the Zune marketplace through my pc, but they've never appeared.
I connected the phone through wifi to try to install these products but useless.
Three updates appeared, when i try to update them, this message appears:"The Windows Live ID Service is unavailable right now.....".
When you try to install an application through the phone, this message appears:"can't get this info right now check back in a little while."
I have read a lot about this issue and tried to do many steps and things but useless and didnt find a solution that solves this issue.
hint: it was working well before.

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