Database Develop

Serious reception problems

I'm experiencing reception problems with my phone. The first two weeks this was not a problem but end of last week and yesterday and today I'm having troubles with the phone. I have between 2-5 bars (average 3) when talking and I'm always calling from the exact same location and same room (working from home).
The problem is that after a few minutes I can't hear the other person. The person calling me can hear me without problems but I can't hear him. So I hang up, call back and the same happens after a few minutes.
I have tried with and without headset and also tried to soft reset it without result. Any ideas what to do? Anyone else experiencing the same problem?

Laban said:
Any ideas what to do? Anyone else experiencing the same problem?
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No idea sorry! But I don't have that problem. Do u have a SIM card from another provider to check?

Mar'Cel said:
No idea sorry! But I don't have that problem. Do u have a SIM card from another provider to check?
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Click to collapse
Yes, I might be able to try that or I'll try to get it replaced. Looks like no one else is experiencing the same.

I to am having some serious Reception issues but im with Optus in Australia. When on 3G at home.. cant make or take calls. So i have turned it to just GSM so i can get calls and make them.. Sometimes I did get calls and messages on 3G at home.. but today, it just wouldnt do anything..
There are updates from other counties which seem to have a radio update.
http://forum.xda-developers.com/showthread.php?t=514092&page=1

Hi,
Is there any way just to extract the Radio upgrade ?
I have my Diamond 2 in french, and want to keep it like that.
I wrote to the french HTC Support, and they just ask me to :
- Hard reset the phone : Done and useless
- Change the sim card : not done as the sim card I used is completely new
- Disable encryption : disabled and useless....
So the only solution will be a radio upgrade only.
Thanks
F.

[Q] galaxy s certain people cant hear me

Just got the new phone and calling all day, there are 2 people that cant hear me at all, but I can hear them just fine. Once it happened in the middle of a call.
Anything that could be causing a conflict? Any fix?

Today, after a week of issuing the phone, one person called me four times in a row and we couldn't hear each other, then I called him back and we had normal conversation. Maybe it its network problem, or something else?
Sent from my GT-I9000 using XDA App

I dont think so as none of my other friends are having the issue and they all have the same carrier
every call I placed recently, after a few minutes it mutes my end and the other person cant hear me but I can hear them
Im running JM5/JM1/JM3
If the firmware is the case, is there a way to downgrade it? I'd rather wait for Froyo official in my area before messing with it

OK I upgraded everything, the pda,modem, and csc and still the same issue.
I know its the phone as I put my sim in my iphone and it works just fine

I keep getting people calling me and hearing just silence when I don't even hear the ring, it's about every second call like that! When my wife with simple nokia doesn't jane any problems.
I get sms from carrier about someone tried to call that's how I know how many calls I miss.
Sent from my GT-I9000 using XDA App

I thought it was some conflict with the sms contacts, but I cleared it and still this issue.
This is the second phone I had. If I cant figure out this weekend, I think ill return it and just go to HTC cause this is just ridiculous. Wiping out the firmware and everything and still this issue...

Maybe its THEM, Sister had same problem with her Iphone 4. Turns out it was her callers at fault as their phones didn't support full Duplex calling or was in a congested area where the towers turned on half duplex calling mode. Theres simply nothing to be done unless you go and pay for a new cell tower

ickyboo said:
Maybe its THEM, Sister had same problem with her Iphone 4. Turns out it was her callers at fault as their phones didn't support full Duplex calling or was in a congested area where the towers turned on half duplex calling mode. Theres simply nothing to be done unless you go and pay for a new cell tower
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cant be that
iphone 4 works just fine, pop the sim back to the galaxy s and it has the issue.
different towers (as I was out of town last night) and same issue and calling people in other cities..
and its only if I call them. If they call me, it's just fine

Buggy firmware or faulty phone.

Maddmatt said:
Buggy firmware or faulty phone.
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cant be the firmware as it was the same with the old one.
faulty phone possible, but since I flashed it, how could I still get it repaired on warranty?

jason8612 said:
faulty phone possible, but since I flashed it, how could I still get it repaired on warranty?
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Click to collapse
Flash it back to the original firmware, you may need to use Odin and search samfirmware.com for the original one.

Maddmatt said:
Flash it back to the original firmware, you may need to use Odin and search samfirmware.com for the original one.
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Click to collapse
Ill see, but I dont think they have my operator one.

I don't know if this is me or really I found the hardware bag but I noticed that all signal loses occur when my phone sits in my pocket face outward way. Also when I keep it in right palm at the bottom part of the device, I see signal drops by two three bars, look like there is antenna placement problem, or the device was designed for left handed user.
Sent from my GT-I9000 using XDA App

I dont know.
I think Ill return the phone tomorrow or send it for service. I had the provider check, and there are no cell tower issues, so it is my phone and it's only to one or 2 people I frequently call.
My provider firmware isnt on the website.
Is there a way to downgrade to one where Kies can automatically install a new one?

OK so I've been playing a game with the service center.
First attempt - sent it off for service with explanation. They put a new firmware on and thats it.
I tested it at the shop, and same issue.
Sent it back - attempt 2.
They ran some tests and didn't find anything wrong with it. Got it back yesterday and used it for about a hr before the same problems came back.
I sent it off again to a different service center. Hopefully they will find out whats wrong.
I still have the issue where the other party with either not hear me (every so often) or after a minute it will do it.
I don't know what to do. The service center claims theres no issue, but I do have the issue. I can't return it as here in Poland there is no buyer protection.
Do I have any recourse? Is there a way to brick it where they need to send me a new phone? is there any hope left for the phone besides a new paperweight?
Oh and it isn't because I don't know how to hold a phone. This happens when I'm using bluetooth and never touch the phone to answer the call

[Q] Viva incoming SMS issue and missed incoming calls

Hi, I am a recently registered user but a longtime "lurker" on the Opal section of xda.
I've bought my girlfriend an opal, roughly a year ago, and in three months or so she started complaining about some issues of the phone:
- From time to time she cannot send me SMSs, she just keep receiving the "cannot send sms" error
When this happens, she usually:
- Cannot establish an outgoing call, and more important,
- She cannot even receive any incoming call despite the mobile being connected to the network, and free, so that the caller just get a "no answer" while she doesn't even have neither a missed call report nor any ringtone deployed.
- Receive incoming SMSs
I've already tried to solve the problem in various different ways, including(of course) looking for help in existing threads, flashing a new rom on the phone resetting more than once.
I'm just stuck on a dead point, as of now.
Do you have an idea on how to solve such issues?
The only "fix" we found was to activate airplane mode then deactivate it to restart the network connection.
I think it is something related to the radio part of the OS but i couldn't find different radios to flash on.
Thanks in advance!

Hi Paperboy,
your problem is contained into 2 possibilities:
Your Network Setting (the SMS provider number)
Your OS (most propable)
I guess the best remedy is to use the official ROM (WM 6.1 Professional). You may have used unstable ROMs that caused such a mess.
Unfortunately, I merely found the Arabic ROM (It can be changed to English from (Settings>> Multilanguage Support).
WM 6.1 Arabic ROM
Hope it helps somehow.

Actually, I think it's neither of two.
I checked more than once the provider settings, including the sms service center. Actually if it is not correct, she'd never be able to send messages, while the "hangs" are just...random.
On the os side, i think it's not a matter of roms, mainly because i flashed as a consequence of months of frustration with the original rom.
Any other ideas?
btw, thanks for your advice!

DaPaperboy said:
Actually, I think it's neither of two.
I checked more than once the provider settings, including the sms service center. Actually if it is not correct, she'd never be able to send messages, while the "hangs" are just...random.
On the os side, i think it's not a matter of roms, mainly because i flashed as a consequence of months of frustration with the original rom.
Any other ideas?
btw, thanks for your advice!
Click to expand...
Click to collapse
it happens to me sometimes, when a message will just not go. i think its network/radio related, but it happens to me very less. i havent seen any radio's either.
sorry, i know, i could not help...

At least I'm not alone! Let's hope the gurus have a solution!

DaPaperboy said:
At least I'm not alone! Let's hope the gurus have a solution!
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Click to collapse
Hey there. I cant help but laugh, I had the exact same problem when i first got my phone and I used to think its a problem with the network but it isn't, if you haven't changed the stock OS/ROM, thats your issue, Flash an new ROM and it should resolve your problem.
(I recommend the pajerm RC3 ROM)
(Take care to backup all data, use outlook to backup all your contacts and stuff).
If that doesn't resolve your problem, post back. Best o' luck.

karthiksk said:
Hey there. I cant help but laugh, I had the exact same problem when i first got my phone and I used to think its a problem with the network but it isn't, if you haven't changed the stock OS/ROM, thats your issue, Flash an new ROM and it should resolve your problem.
(I recommend the pajerm RC3 ROM)
(Take care to backup all data, use outlook to backup all your contacts and stuff).
If that doesn't resolve your problem, post back. Best o' luck.
Click to expand...
Click to collapse
Actually I flashed that exact ROM, still experiencing issues, though.

DaPaperboy said:
Actually I flashed that exact ROM, still experiencing issues, though.
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Click to collapse
Okay this issue is rather different, What is certain is that the issue is not on the software side. Either your phone is konk or its the service, check the same SIM on a different phone, see if you face the same issue, if you do then its your network (which I know You said is unlikely, but no harm in making sure right?) If on the other hand, the phone works perfectly fine, then you have a problem with your phone's hardware in which case you need to get it check and probably serviced, worst case, get the handset replaced (if its under warranty).
Best o' luck

Try THIS ROM and report...Has a variety of apps as add on...Hope it works for you.

I'll give a try!
Thank you anyway!

DaPaperboy said:
I'll give a try!
Thank you anyway!
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Click to collapse
Dont lock your phone with the default windows lock.....(use S2U2)
I know its strange but this helps, and do restart your phone every third day....

Issue Not Solved, but figured out
The HTC opal is sort of incompatible with certain carriers around the world, and this issue does not apply to all opals, only some of them have an issue. For example my phone has this issue with Airtel in my country. The phone seems to work fine with every other carrier. I think I might have to change my damn network again!

is it possible to turn off the thread view in opal??pls hlp

"Call ended" right after dialing

First of all, I want to say that I found people with the same issue using Android everywhere and with a lot of different phones, so it's probably an Android bug rather then Moto X itself, but I wanted to leave my report.
I came from an S3, which suffered from the same problem when using Cyanogenmod. When using official Samsung ROM everything worked as it should. Now, I'm getting the same issue on my brand new Moto X.
When I try to call someone, sometimes it just doesn't call, after I press the dial button, it just hangs (without ringing) and finished the call with a "Cal ended" message. It happens randomly, and sometimes I can't call anybody for like 2/3 hours.
The simcard has been changed from the S3 (micro) to the Moto X (nano), so it's probably not it. Also, with the Samsung ROM it didn't happen.
I can still receive calls and messages, and the signal strength is fine most of the time. I just can't call.
Today I faced this problem and then I tried calling from my girlfriend smartphone (samsung ace IIx) at the same time, which is from the same carrier, calling to the same number, and it just worked fine. Mine still didn't work though.
Here is a thread on people on xda facing the same problem, but with a different phone: http://forum.xda-developers.com/showthread.php?t=2351227
Don't know what to do.

i've had the call not go through as you've described, but have never had a phone not let me place "any call" afterwards. i always chalked it up to poor performance (limited RAM, too many processes, etc). My DROID3 would do it and often times when it finally did make a call, there was zero sound and I would have to reboot the phone.

640k said:
i've had the call not go through as you've described, but have never had a phone not let me place "any call" afterwards. i always chalked it up to poor performance (limited RAM, too many processes, etc). My DROID3 would do it and often times when it finally did make a call, there was zero sound and I would have to reboot the phone.
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Click to collapse
Hmm, it doesn't seems like poor performance. I ended up every task and it still happened.
However, I noticed that when I check the "2G ONLY" option it comes back to work. Maybe it's something with the HSPA/HSPA+ connection.

it could be completely carrier dependent then. my experience has been with vzw.

Moto X "Call Ended"
I have experienced this same problem in Houston on the T-Mobile network after switching over to Android. My T-Mobile rep told me they have had towers vandalized for copper which has impacted service for them, I believe he said it was about 15 towers and 10K a pop to get things corrected. What gets me is I was on a Bold 9900 and while I had signal problems in the affected areas of town I didn't not experience the "call ended" issue. I can also call other T-Mobile phones from those same areas but not land lines so to me this seems like a possible network routing issue which I have seen before between specific carriers.
If the problem does continue I may have to switch carriers. T-Mobiles service was previously outstanding in Houston but recently had not been great after the 4G LTE upgrades. I support multiple hospitals and need service to work correctly and will work with the T-Mobile Engineers to see if I can make headway on that front. I noticed another MotoX user reporting he only had the issue when flying in to Houston for work and that everything worked for him outside of Houston. His solution was to operate in 2G mode which for me is really not an option. I have to handle a lot of tasks over the network while on calls.
Anyways I would appreciate it if others could post if they are experiencing these issues and give as many details as possible so we can try to isolate the root cause of this problem and if found to be a carrier issue we can escalate with them. Thanks
dicarli said:
First of all, I want to say that I found people with the same issue using Android everywhere and with a lot of different phones, so it's probably an Android bug rather then Moto X itself, but I wanted to leave my report.
I came from an S3, which suffered from the same problem when using Cyanogenmod. When using official Samsung ROM everything worked as it should. Now, I'm getting the same issue on my brand new Moto X.
When I try to call someone, sometimes it just doesn't call, after I press the dial button, it just hangs (without ringing) and finished the call with a "Cal ended" message. It happens randomly, and sometimes I can't call anybody for like 2/3 hours.
The simcard has been changed from the S3 (micro) to the Moto X (nano), so it's probably not it. Also, with the Samsung ROM it didn't happen.
I can still receive calls and messages, and the signal strength is fine most of the time. I just can't call.
Today I faced this problem and then I tried calling from my girlfriend smartphone (samsung ace IIx) at the same time, which is from the same carrier, calling to the same number, and it just worked fine. Mine still didn't work though.
Here is a thread on people on xda facing the same problem, but with a different phone: http://forum.xda-developers.com/showthread.php?t=2351227
Don't know what to do.
Click to expand...
Click to collapse

Call Ended Issue Resolved
Hi All,
I see this Call Ended Issue in many brands. So I assume the error is a combination of the Network along with the SimSlot.
I tried various combinations for my Moto-E mobile.
Before i post the solution i found, Let me provide a brief about the problem.
I use Vodafone network on sim1 slot and Uninor network on Sim2 slot. I started facing the call ended issue on my sim 1 vodafone network.
I inter changed the sim's and found the network working absolutely fine. This makes me to understand that the sim1 slot with the vodafone carrier has some network issue where that IMEI code has some problem.
i tried to place the vodafone sim again on the sim 1 slot and found the problem persists. So i came to that conclusion.
Hope this might help you and provide a instantaneous and temporary resolution.
Thanks,
Praveen.

Call Ended problem still going...
Hey,
I just rooted my Moto X (XT 1053), like 5 min ago, in the hope to fix this same problem. I`m no programer/developer and have nothing against rooting, I just don`t think I`m that kind of user. Anyway, about a week ago my phone started to drop my calls right after dialing. I restored factory settings, updated it and nothing worked. I took it for service and they offered to charge me 150 bucks to restore factory settings and update the software. So I was kinda forced to root and try to fix it this way. The problem is that I probably don`t understand half of what you guys say, so if there are any kind souls out there, please help me out.
To sum it up:
- No Sim Card error
- I get carrier services and can use mobile internet (3G because 4G is still too explensive here in Brazil)
- Directly drops my calls
- Won't receive calls
- Won't send or receive text messages via carrier (just over 3G or wifi)
I`ve tried another carrier's Sim Card, no go.
I`ve tried my Sim Card on another phone and it worked just dandy, so I really don`t think it`s carrier related.
I`m running Android 4.4.3, as the other updates weren`t available for my phone via Motorola. I thought maybe updating to a newer version of Android might do the trick. I just have no clue on how to do that on a rooted phone... or on a non rooted phone for that matter.
Can anyone give me any tips/pointers/etc... ?
Thanks!

I have the same issue with my moto x on Verizon. Have you been able to figure it out?

Texts stuck "sending" and other issues

Ok everyone figured I'd come here to where the experts live. Haven't been here in awhile.
Recently my S8, wifes S8, and our sons S8+ all have the same issues.
The first issue is texts get stuck "sending". This happens with WiFi on or off, with wifi calling on or off, and I even tried changing off LTE to just 4G/3G/2G and even 2g in settings to see if that would help. I'm on the latest firmware from TMO ending in QEF, well we all are.
The other one is apps like FB and others aren't alerting but they will show the number of alerts even after they've been checked. I've reinstalled these apps and the problem persists, and then I can reboot my phone or wifes phone and all the alerts start working again for awhile and then die eventually.
The texting issue though persists and is random when it will hang and when it doesn't.
According to TMO rep at the store it's a bug in the firmware with bixpy that was pushed out, but I frankly don't buy it and figured I'd hit the guru's up here and see if you guys have any thoughts.
Thanks in advance guys and gals....

I too have had the random "texts get stuck sending" issue. I haven't had it in a while though (now that I've said that I'm sure I will).
I unfortunately don't have any suggestions.

I ended up using googles version of messages due to this. Only on stock text app do i have any problems anymore. I also noticed on the stock app that my phone would say "sending" when the other side would actually get it, but it was at random.

You don't have a cellspot repeater or router do you? Last time I had it, my device was hung and needed reboots. Just a thought.

Thanks for the feedback, yes I have a cell spot, but I also have the issue other areas of town too with no real specific place thatbit always happens.
I'm going to reverse back from the qef firmware and see if that resolves things. This has been so annoying, and it just started about two weeks ago.
Thanks again everyone.

I have had the same issue with sending texts too. I have been using the stock messenger app. I may just switch to textra.

Same issue here. A temporary fix, try turning on airplane mode and off. Works for me a times

Also happening to me on the XAA firmware (have unlocked NA variant) with the stock messaging and Google messages.

So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....

rabilancia said:
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
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Click to collapse
Just get a app disabler for Samsung from play store like BK Disabler.

If I were you, just download Android Messages. It's simple and fast.
However, I do not recommend disabling stock messaging, unless you don't like getting EAS (Amber/Weather/Presidential Alert)

Having the exact same issues and it's driving me crazy because I really like this phone. I don't get notifications for any of my apps but when I open them I can see the new messages. A reset seems to fix the problem but it only lasts about an hour before it starts doing the same thing. I've tried using different messaging apps but the same thing. And the fact that I don't get notifications for other apps it can't just be a text messaging issue right?

Happened to me for almost 2 months but haven't had an issue in about a week. Called t mobile, they created a ticket and said they'll be working on it. Few days after speaking to them, problem went away.

This has been happening intermitantly for me as well. It's been bad the past three days. I'm currently in coversations with T-mo's engineering team and they seem to be coming up with a bunch of dead ends. It's not a location based thing as it's been happening over a 20 mile radius in the past few days for me. Other people on T-mo network that I'm freinds with or I work with aren't having any problems. I'm wondering if just a fresh SIM card could solve it?
I have data connection although it seems a little sluggish compared to when I originally got the phone. Similar to OP I've tried all the "G's" modes, with wifi calling on, with it off, with cellular network preffered with wifi calling on and off. With Textra, with stock messaging app. I've factory reset to no avail. I've pulled and re-inserted the SIM card to no avail. This is incredibly frustrating for a flagship phone on a network where I've had no previous issues.

UPDATE: T-Mobile sent me a new SIM card and that seems to have cleared up the issues. Not sure if it just hapened to coincide with T-Mo tower fixes or anything else like that in my area but I'm back to normal operation. Anybody else experiencing this I recommend you push customer service to send you a new sim.

my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?

balthuszar said:
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
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Click to collapse
i had same problem one of you is not using stock message app, if you check it ull find pictures all there i think its new messages plus thing