Database Develop

Synchronising with Microsoft Exchange - Support Code 80072ee2

Hi !
I am trying to find different ways to synchronise with the Exchange Server that I use.
I have Outlook2007 on my home PC and synchronise my Kaiser with the PC's Outlook 2007.
I can see that I can change the location to the actual server in Microsoft ActiveSynch -> Tools -> Options
But when I try this, after a long wait it fails and gives the error message -
80072EE2
I find on a search that this means " The request has timed out. It is generally a temporary or recoverable situation. Try again later "
But it never seems to connect.
I do know that the exchange server and the home PC holds much the same info, for me, so, in reality, I do not need to synch to the exchange server at home.
But I am interested to know if I can synch, when out and about, using
a) a gprs connection,
b) the Kaisers WiFi
I am reading and searching but if anyone has any useful pointers, it would be much appreciated!
Thanks
Ofiaich

Your best bet is to do it slightly differently.
I assume your Exchange 2003 SP2 or 2007?
If so I assume you have an OWA server setup? if not set it up.
Then just go into (on the device), activesync, Configure Server, pop in the internet name of the server running OWA, pop user/pass in, then the rest of the settings as you want them
This has benefits over syncing with Outlook, the majour one being live mail (push mail).
One downside is (depending on your lan config), that the internet name of the server will not be accesable through WiFi on the same lan. To fix this make sure your DNS server knows the internal IP of the server, and map it to the internet name (i.e. if you internet server is mail.my.com then tell your internal DNS server to map that hostname to the internal IP).
After having push mail, you wont go back....

Hi the_ape!
thanks for your reply... I don't understand all, but I will work on it!
I use Outlook2007 on my PC and it connects to the university's
owa.name_of_uni.ac.uk
I wanted to see if I could synch with the server, download emails, reply, add contacts or calendar items, and deal with them at leisure, but when I am away from home.
I know I can use PIE or Opera to go to owa.name_of_uni.ac.uk but I think a gprs connection remains active...
I could see that Microsoft email push is an option on my phone but this is all new for me!
Ofiaich

Setup on Outlook 2003/2007:
If you have an existing Outlook profile, follow steps 1-4..otherwise skip to the next section. These steps are for XP based machine. If you have Vista it will be similar but not exactly the same.
1. In Outlook, go to File --> Import and Export --> Export to a file --> Personal Folder File (.pst) --> click on the root folder in this window and choose “select subfolders” --> Click Next --> click browse and choose a location and file name for your .pst file. I suggest the desktop. --> Click Finish --> Click OK.
2. Let Outlook finish exporting your data. This make take anywhere from 1 minute to 30-45 minutes depending on how much data you have (e-mail’s, contacts, calendar).
3. On your XP Machine, go to Start, Control Panel.
a. Make sure your Control Panel is set to Classic View (Upper left hand corner of the window). If it says “switch to Category view” then you are good, but if it says “switch to classic view” then you should click it.
4. Double click on the Mail Icon within the Control Panel.
a. Click on “Show Profiles”
b. You should see your profiles here, most people will have one one and it will be called “Outlook.” THERE IS NO NEED TO REMOVE THIS!
c. Click “Add” --> Type in a Profile name (e.g. Exchange 2007) --> Then proceed to step 1 below.
-----
1. If using Outlook 2007, At the prompt where you choose manual. If using 2003, ignore this part and proceed to the next step.
a. add a email account and choose Microsoft Exchange.
2. Microsoft Exchange Server:
3. Username: Full Name given at Signup.
4. then hit More Settings
5. then click on Connection
6. then click on "Connect to Microsoft Exchange using HTTP" and then click on "Exchange Proxy Settings"
7. then type in mail.(your server).com for the URL
8. make sure SSL is checked
9. click on fast and slow networks, and choose basic authentication
10. Click “OK” twice
11. Then click Check Name
12. And the username/password box will pop open
13. Type in (Your Server)/User (this user is your e-mail address. For Example: your email address is [email protected], this is johndoe)
14. Type in Password
15. Server Name and User Name should now be underlined.
16. Congratulations! You are finished!
Setup on your PPC Device:
----
1. Start -> Programs -> ActiveSync -> Menu Configure Server
a. Server address:
b. Tick on ssl connection if your server uses SSL
c. Username: name
d. Password:
e. Domain:
f. Next -> Finish
g. Sync & Njoy
----
Setup on MS Entourage
1. Account name =
2. Name = Your Name Given at signup
3. Email = your email
4. Accountid= your ID before @
5. Domain =
6. Password =
7. Exchange server =
8. Check that server requires ssl....
9. Uncheck everything under advanced.
10. It should now work!
First of all thanks for your jewel job
I would want to signal the fact that I have followed step by step the whole procedure for the configuration of the server exchange but when I go to cover on the check name unfortunately it doesn't recognize me the inserted password. But is the password that of my email?
Thanks

Thanks austinsnyc!
I have read thoroughly, thanks !!
What does this mean ! " First of all thanks for your jewel job "
I am already using Microsoft Exchange on my PC using Outlook 2007.
The exchange account is managed by the local university. So I think I do not need to worry about sections 1 and 2...
I think I have a stupid question!!!
How do I find my 'domain name' ? That is the only setting I have mssing!
Now wading through uni. info to see if I can find it!
ofiaich

ofiaich said:
Thanks austinsnyc!
I have read thoroughly, thanks !!
What does this mean ! " First of all thanks for your jewel job "
I am already using Microsoft Exchange on my PC using Outlook 2007.
The exchange account is managed by the local university. So I think I do not need to worry about sections 1 and 2...
I think I have a stupid question!!!
How do I find my 'domain name' ? That is the only setting I have mssing!
Now wading through uni. info to see if I can find it!
ofiaich
Click to expand...
Click to collapse
Usually it's the name_of_uni in your name_of_uni.ac.uk - if it doesn't work, you'll need to contact tech support at your uni to find out.

Hi Illrigger!
Thanks! I saw that too, on the university setup information.
On my Kaiser, that box is grayed out so I can't input it there !
I will keep at it!
Ofiaich

ofiaich said:
Hi Illrigger!
Thanks! I saw that too, on the university setup information.
On my Kaiser, that box is grayed out so I can't input it there !
I will keep at it!
Ofiaich
Click to expand...
Click to collapse
once you put that @ sign in the user name feild the option for domain disappears. this is something new with wm6. so just try your email address and password without the domain. see what happens. it should work.

Yeah should be fine, you have a choice of using either the domain name, or the @ sign.
basicaly the domain name is everything after @, so username AT domain name
Let us know if there is a problem...
Oh to make sure that the Uni has the functionality turned on, try going to domainname/Microsoft-Server-ActiveSync
It should come up blank on a web browser, but that is the WebServices folder for this functionality.

Hi the_ape!
could you explain this last bit more please....
the_ape said:
Oh to make sure that the Uni has the functionality turned on, try going to domainname/Microsoft-Server-ActiveSync
It should come up blank on a web browser, but that is the WebServices folder for this functionality.
Click to expand...
Click to collapse
because, my university often does not want to support anything other that on-site, residence and dial up services!
with 'try going to' - how am I doing this? frm a PC, Kaiser ?
If I look at my Kaiser I can see ----
Programs > ActiveSynch > Meu > Configure Server ...
I have checked the server name, but the Kaiser took this information from the PC when synching with Outlook 2007.. I feel..
SSL is ticked.
Next -
User name is [email protected]_uni.co.uk ( it is not my email address. )
Password is correct and I re-typed it...
Domain - is light green, and cannot receive input.
save password is ticked.
Advanced -
If there is a conflict - Relace Item on my Device
Event logging - none
Connection - Internet ( only internet available. )
Next
Edit server settings -
All are unchecked - Contacts, Calendar, E-mail, Tasks ... because, for now, I synch to the PC's Outlook 2007. But I have experimented with these and get the Support Code - 80072ee2
Menu > Connections show USB only.
I know, when I am at home, my Outlook2007 on the PC is kept synched with the Exchange Server.... so yes, don't need this...
But I am hoping to do this via WiFi... at University or other WiFi hotspots.
Sorry to be so unclear !
Another edit - if I click on ActiveSynch - Tools - Advanced Tools - Get Device Certificates................. There aren't any!
Ofiaich

quick question, if the name of the exchange server is different the first time you connect to it (i.e. "autodetect.name of univ.edu"), should we use that or the exchange server address AFTER it has been initially configured?

Doug2873
I got a feeling that you are correct because I got the Microsoft Exchange Server working now....
Outlook 2007 PC address on the PC was different to what I input to synchronise with my Kaiser !
Attachments in Hotmail still do not work, but don't care...! The email throught M.E.S. gives what I need !
Ofiaich

did you get it working?

Hi navigater!
I got the Microsoft Exchange server working,
but not attachments in Hotmail Live email.
Ofiaich

Xda 2i Email setup?

Hi, can anyone here tell me how can i set up my email account on xda 2i? am having hard time configuring it on pop3/imap4.
many thanks!

isn't it located in "messaging"?
click the options or accounts then new account, If i remembered correctly your alpine would ask your email address and attempt to configure automatically, but it'll work best if you do it manually. that is if you know your pop3 settings or Imap4
long story short, if you want your email downloaded to you pda and removed from the server, choose pop3, if you wanna leave a copy on your server, choose imap4.
then the fill out:
Name (to be appeared on sender's information) type your name: John Doe la Cruz
email address: [email protected]
incoming mail server: usually "mail.myurl.com" or "pop.myurl.com"
outgoing mail server: usually "mail.myurl.com" or smtp.myurl.com"
now sometimes when your connected via cellular line, sending worn't work because of outgoing settings you'd have to ask 'em about it.
sample: smtp.mycellcompany.com
then there's advance tab, if your outgoing requires SSL, check the box and I'm sure you'd know it's settings by now.
I think that's about it.

Configuring POP3 mail from Shaw (Canada)

Has anyone been able to configure the Outlook email to pick up email from a Shaw account? (Shaw is an internet provider here in Canada)
I went to the Shaw site and changed the POP3 and SMTP servers to the ones suggested, but I'm still getting a 'not able to download messages' message from Pocket Outlook..
Thanks for your help.

Got it!
OK, I got it to work, so I thought I'd post it here for others, just in case someone else had difficulty.
email address = [email protected]
Incoming Mail Server = pop.shaw.ca (type=POP3 is greyed out)
Username is xxxxx (the first portion of your email address before the @)
Be sure to tick the 'Save Password' box
Outgoing Mail Server = shawmail.cg.shawcable.net
Be sure to untick/clear the 'Outgoing Server requires authentication' box
....then, just set things up as you want them.
Have fun!

drtolson said:
OK, I got it to work, so I thought I'd post it here for others, just in case someone else had difficulty.
email address = [email protected]
Incoming Mail Server = pop.shaw.ca (type=POP3 is greyed out)
Username is xxxxx (the first portion of your email address before the @)
Be sure to tick the 'Save Password' box
Outgoing Mail Server = shawmail.cg.shawcable.net
Be sure to untick/clear the 'Outgoing Server requires authentication' box
....then, just set things up as you want them.
Have fun!
Click to expand...
Click to collapse
Thanks! I don't know why shaw doesn't have this info on their site...Super FAIL by Shaw!
Does anyone know what the IMAP server is? Maybe I will try imap.shaw.ca

Titus_Andronicus said:
Thanks! I don't know why shaw doesn't have this info on their site...Super FAIL by Shaw!
Does anyone know what the IMAP server is? Maybe I will try imap.shaw.ca
Click to expand...
Click to collapse
IMAP servers are all named mail.shawcable.com good luck

I have been struggling with this for almost 3 months now, and never seemed to be able to get it to work properly, sending both on 3G and Wi-fi using the same server information.
Turns out, it was impossible. Shaw just wasn't set-up for it.
However, THEY'VE FIXED IT!
Here is what you need to do.
----------------------------------------------------------
First, you need to goto your shaw webmail and access the new Shaw Webmail BETA they have started.
Login there, and goto the preferences in the top right.
Goto the Mobile Access tab, and enable mobile access (hit enable, type in your password, and select save at the bottom).
*Note, notice the the password requirements under this menu, as although you CAN ENABLE mobile access with a password that does not meet the requirements (perhaps an older one you have not updated, like me) you will NOT be able to login on you phone with it, so you'll have to go change the password in the online help page (which is kind of a hassel, to be honest)
Once it is enabled, these are your server settings.
Type of Account - Pop3
Incoming server: pop.shaw.ca
Username - <your account>@shaw.ca *note, you must add the "@shaw.ca"
Pass - <your password>
Security Type: None
Port: 110
Outgoing Server: mail.shaw.ca
Login is Required.
Username - <your account>@shaw.ca *note, you must add the "@shaw.ca"
Pass - <your pass>
Security Type: TLS
PORT: 587
*the security type and port are not standard... so watch for this.
This will now allow you to both check and send e-mail on both Wifi and 3G.

Just wanted to say thanks for this. Been struggling with this for a few hours. Would never have found the mobile setup preferences in the beta Shaw web mail.

Configuring iPhone4 to use webmail in wifi environment
I recently purchased an iPhone 4 and had it set up for wifi use to access my Shaw Webmail account. Telus is my provider.
My incoming email works fine with the configuration using pop.shaw.ca, my user name, and password.
However, my outgoing has never worked in the Wi-Fi environment. The threads earlier talk about using Shaw Webmail BETA to go to the Mobile Access tab, and enable mobile access.
Shaw has discontinued Shaw Webmail BETA, and have launched Webmail 2.0
so the Webmail site with 2.0 does not have a Mobile Access tab.
Consequently, my outgoing emails under a Wi-Fi environment still won't send.
My outgoing Mail Server was set up by the folks who sold me the iPhone, and it has the following:
SMTP smtp.telus.net
Other servers: shawmail.ok.shawcable.net
ok.shawcable.net
mail.shaw.ca
shaw.cg.shawcable.net
None of the "Other servers" have a username or password inserted. The above other servers were just added a week ago by the retail store, and a message does come up when I'm using wi-fi saying:
"A copy has been placed in your outbox. The recipient "%@" was rejected by the server because the user is unknown."
When i wait awhile and check, the message does send. Anyone know which of the outgoing is the correct one, and is there anything else a person needs to know about Webmail 2.0 to get the settings right??

I just went crazy trying to figure this out for two weeks. Both SHAW and WIND told me it was not possible. I could get the incoming working but not the outgoing.
Here is what worked.
1. SIgn up for shaw beta webmail - type in wmbeta.shaw.ca
2. Under mobile preferences, select ENABLED versus DISABLED.
3. Then the instructions on this PDF work. The forum won't let me paste links, but there is a PDF that comes up from SHAW when you google "shaw email android"
Good luck!

can't send email with my yahoo account

so i can receive emails but not be able to send them from my x1.
any idea?
it's yahoo.com acc

You will need to install the Windows Mobile 6.1 SMTP Send fix. Search for it in Microsoft Support downloads.

downloaded the cab and installed it; still no go, can't send emails but able to receive them.
can someone show me the way to configure the settings manually step by step?

Hi
I never needed to install any smtp fixed in order to have my X1 send yahoo mail... I am using yahoo.co.uk, my settings are:
incoming server: pop.mail.yahoo.co.uk
Outgoing server: smtp.mail.yahoo.co.uk
username: [email protected]
password: your password (!)
Outgoing mail server requires auth: Ticked
Use same username/password: Ticked
Require SSL for incoming email: Ticked
Require SSL for outgoing email: Ticked
Additionally, I use the 'Contract Internet' profile, and I had to remove the proxy value to get it to work (I am on Voda UK).
Note: The auto setup which the unit tries to do after you enter your email address and hit next will NOT pre-fill the correct details. Do it manually... if it refuses to let you do it manually, enter the email addr wrong i.e [email protected], complete all the settings then go and correct the email address.
Additionally, check that your yahoo account is correctly configured to allow pop3/smtp access via the usual web interface.
Nigel

Additionally, check that your yahoo account is correctly configured to allow pop3/smtp access via the usual web interface.
Click to expand...
Click to collapse
now that's something I didn't know, looking for it now...
*edit* lol, how do I do that?

nap007... did it work for you because i am having the same problem... i installed the fix but still cant send email

Did you input a port for outgoing? Yahoo uses 865 I believe.

sfkn2, thank you for replying to me i have been going crazy for days about this i even went to my network provider and the place where i bought the phone and called sony ericsson but they couldnt find the reason and solution to this problem of mine... so thank you very much for replying to me
Where do i input the 865 port for outgoing?
here is my email set up:
email addres: [email protected]
name: jennifer dar
account display name: yahoo!
incoming mail server: imap.mail.yahoo.com
account type: IMAP4
username: jennifer_dar
password:*********
save passwork: CHECK MARK
outgoing (SMTP) mail server: smtp.mobile.mail.yahoo.com
outgoing server requires authentication: CHECK MARK
use the same username and password for sending email: CHECK MARK
Require SSL for incoming email: UNCHECKED
require SSL for outgoing email: UNCHECKED
Network connection: The Internet
where in the settings should i input the port for outgoing?
i also tried to nstall the official fix before... my yahoo acount name became yahoo POP... what happened was i could not send AND recieve emails so i uninstalled it. so im back to ABLE to receive but UNABLE to send emails

smtp.mobile.mail.yahoo.com:865
Try that and report back.

yahoo send
still unable to send.

I have the same problem I always thought yahoo changed some thing,
then i did some searches and found some patches. they did not work.
when i run the auto setup it tries to give me a pop3 account,
this does not work at all. I set it up for a imap account i can get email again but not send.
does the smtp server need to be (smtp.mobile.mail.yahoo.com or can it be
smtp.mail.yahoo.com

ok got it working needed to set some ports
imap.mail.yahoo.com:143
smtp.mobile.mail.yahoo.com:25

same problem here....
help.. can't send yahoo email....

I got it to work by using smtp.mail.yahoo.com
I have been having trouble for months trying to figure it out & it was a simple change.
Hope it works for everyone else.

i also cant get yahoo mail to send. i keep getting the notification that it ant be sent check your incoming settings. i tried ports 143 and 25 like you said above but still nothing

Email connection problem

Hi
I've been trying to setup an IMAP account on the built in email. But can't seem to connect to it, it says:
"Cannot connect to the incoming mail server. Be certain that your login information is correct, then try again to send and receive email"
But I'm definitely sure all email account info is correct.
Wierd thing is, when I go back to the email Accounts setup, I notice the password there rather than ******* 7 characters long password it is like ********************** 20 characters long. I've tried changing back to the real password, but still don't work and if I check the Accounts setup again, the password, again shows really long like ***********************
I've tried accessing my IMAP email account through the internet on the phone via Opera, and that's working OK.
Any ideas?

Mmmm...
Can't really help you with your settings, but I can answer one question for you. The masked password is always a long string of ****'s. This is so no one can guess the actual number of characters in your password.
I've never set up an IMAP account, as I use POP3. I had an issue years ago when I was first trying to figure out how to set email up on these things, but I'd just got the incoming pop address wrong. I went on the internet and Googled the proper settings. Sorry I can't be of any more help

During the email set up there is a link for Advanced Server Settings. There there are settings for Require SSL for Incoming/Outgoing email. You might try toggling those. It depends on the IMAP server setup. Which IMAP server are you trying to connect to? I run my own IMAP server. The difference between IMAP and IMAPS (i.e. with SSL) is that you connect on a different port. If your IMAP server only accepts IMAPS then it's listening on one port but you're asking on another.

I've noticed that the email doesn't work when using activesync for network, but it's fine if using WiFi for example.
Actually, the problem is probably Activesync itself, as I have network problems with it... Activesync seems unable to remember proxy settings, its like it works after the initial setup , for a few minutes, then any proxies that were setup there are gone a few minutes later, just dissappears and consequently the network won't work anymore until I manually set it up again