Sending DTMF to navigate IVR menus whilst on a call - HD2 Windows Phone 7 Themes and Apps

I called my phone company from my HD2 running WP7 the other day and was presented with a Press1 for this and Press2 for that and Press3 for the other, so I pressed 3 and it asked me again, so I pressed it again and it asked me again... so I kinda figured DTMF wasn't working in WP7...
Is this a known issue or am I doing something wrong?

Starfury said:
I called my phone company from my HD2 running WP7 the other day and was presented with a Press1 for this and Press2 for that and Press3 for the other, so I pressed 3 and it asked me again, so I pressed it again and it asked me again... so I kinda figured DTMF wasn't working in WP7...
Is this a known issue or am I doing something wrong?
Click to expand...
Click to collapse
I use my HD2 WP7 for same IVR menu and it works fine, no hitch ever. The only problem I face is using the USSD menus, as during USSD the keys are not active and cannot reply USSD requests.

USSD is a WP7 problem and not HD2 specific! Funny enough USSD works on some networks and doesn't work on others. I can't figure out why. It seems that the different operators have different implementations of USSD and obvoiusly some of them are incompatible with WP7.
In Bulgaria USSD commands are working on the Vivacom network and not working on Globul. Go figure
DTFM in IVR works for me perfectly btw.

DTMF for IVR's works fine for me, but USSD is a no go in Optimus from Portugal, tried with an HD2 and a Mozart, same on both (still running 7004 on Mozart haven't tried with NoDo)

God_Lx said:
DTMF for IVR's works fine for me, but USSD is a no go in Optimus from Portugal, tried with an HD2 and a Mozart, same on both (still running 7004 on Mozart haven't tried with NoDo)
Click to expand...
Click to collapse
DTMF works fine for me. In fact, programmed dialing into a conference call line works just fine. Don't know if this will make a difference but check your Settings --> Ease of Access make sure Full is selected.

Dtmf ivr sdk
Hi,
I found a website that offers source samples I used to my project. Check it for help... It is for Ozeki VoIP SIP SDK and helps how to create DTMF IVR sample. This SDK also works with Asterisk and other PBXs. I can recommend it:
voip-sip-sdk.com/p_117-c-sharp-dtmf-ivr-implementation-voip.html
BR

DTMF fine here, in addition I have a CentOS asterisk build and the HD2 works fine with our IVR too, don't know why one would need any external sound files?

Related

cannot make a call to "09"

Hi,
Our office uses "09" to call the switchboard,
But with Kaiser (and also Hermes) the phone replies with "unknown application" and never puts up a call.
HTC Europe support says that they cannot fix this, reason is that Microsoft has done the dialer application and they will not fix it
I told them that Both Nokia and Sonyericsson phones works without any problem. Then he told me if I really needed this functionality I should send back the phone...
So,
Is there a third party phone application that I can use instead?
I don't know if this will help.. but I read once about some guy having a problem using his bank phone service... and apparently when he turned off keypad tones, it worked for him...
you may wanna give this a try, it won't hurt
cheers
solved
After some work in registry I have made it work.
The thing I did was to rename the value in registry key "DLL_MS", found under "HKLM\Software\Microsoft\DialParser" to "tpcutil_.dll"
I guess that the dll is used to parse phonenumbers and when dialer-app no longer can find the dll it does not parse phonenumbers any longer

VoIP

Has anyone gotten VoIP to work with the kaiser? If so what provider are you using and what CAB?
I use VoIP with PBX in a Flash (home asterisk pbx). Click the Kaiser rom link on my sig. The VoIP cab I'm using can be found in the "recommended goodies" section of the first post there.
Thanks, I have downloaded the client and am looking for a VoIP provider that is proven to work with Windows internet calling and if possible the settings to go with it.
Bump......
Has anyone been able to use voip with the ear speaker yet? ( with the kaiser )
I use the Fring application to access Skype. What service/provider can use the built in voip?
jinkazama007 said:
Has anyone been able to use voip with the ear speaker yet? ( with the kaiser )
Click to expand...
Click to collapse
not yet. figuring this out is a pet project of mine. itmt I've gotten used to it. The Kaiser's main speaker is on the back in the same place so it works about as well.
I seem to have gotten calls to finally be accepted by I can't seem to make any outgoing calls from the phone via VoIP with SleuthKaiserVoIP.cab install. I think I'm missing something. I keep getting this following error. "Network service is not available. Try again later."
I had the same problem, but try this procedure on clean device (after hard reset), it works on my device:
1. Install SleuthKaiserVoIP.cab.
2. Install SipConfigTool_2_0_1.cab
3. Go to SipConfigTool and set up your provider.
4. Restart device
Now you can go to phone preferences and enable Internet calls.
ps. I'm not sure but when I install SetupVoIP_v0.3.cab with SleuthKaiserVoIP.cab problem occurs. With SipConfigTool everything work fine.
Thanks, I finally seem to be able to place calls and receive them but I can't hear anything nor can the other person hear me. I also noticed a bug but I'm not sure if its related to the first one where the other person can hang up and it says on the call with my phone as if the other person was still there. Any help would be greatly appreciated.
What operator do you have dan366?
I currently have VoipCheap but I'm willing to switch to fix this.
Bump......
simple it dont work properly
dan366 said:
I currently have VoipCheap but I'm willing to switch to fix this.
Click to expand...
Click to collapse
Sorry, what service provider is your phone through (some block VoIP).
I tried using it with AT&T's 3G network.
Please help me aswell
Mate, i just have had enough of this VOIP, i did managed to sucessfully configure the Service provider but when i am receiving call i cant hear the other person, they cant hear me and within 15 seconds the call disconnects, can you help at all !!!

Reject calls with text message not working

In the phone options under the advanced Tab there is the option to reject calls and generate an automatic text message; has anybodt got this to work? It simply does nothing for me. Thanks.
Anybody have this issue?
Can somebody confirm that the reject calls text message generate function works on the Diamond......Mine does not and I'm wondering is there a Registry switch. Thanks.
just trying it now, but seems just to send it to the voicemail instead. Maybe we need to turn voicemail divert off first?
would try that, but for some reason, t-mobile doesn't seem to want to let me turn my diverts off!!
Anyone on another network care to try??
rhedgehog said:
just trying it now, but seems just to send it to the voicemail instead. Maybe we need to turn voicemail divert off first?
would try that, but for some reason, t-mobile doesn't seem to want to let me turn my diverts off!!
Anyone on another network care to try??
Click to expand...
Click to collapse
How do you turn diverts off??...cant seem to find anywhere in the phone that gives you that option ie options like when busy divert calls, when out of range divert calls etc etc
start>settings>phone>services tab
highlight call forwarding and then tap the get settings button.
Voila, Call divert options
rhedgehog said:
start>settings>phone>services tab
highlight call forwarding and then tap the get settings button.
Voila, Call divert options
Click to expand...
Click to collapse
Thanks for that...would have never guessed it would be in there lol
Btw your right, i tried to disable the voicemail feature...and it didnt work...if i press the ignore button it diverts to the voicemail...hmmm strange...
i think we need someone not on t-mobile to try it. t-mo UK is a PITA when it comes to changing stuff like voicemail settings.
Don't still have my O2 sim so couldn't try that, and am working from home for a bit today so i'm kinda stuck.
Might ask one of the guys at work to try one of our other diamonds with an orange SIM and see if that does the trick....
rhedgehog said:
i think we need someone not on t-mobile to try it. t-mo UK is a PITA when it comes to changing stuff like voicemail settings.
Don't still have my O2 sim so couldn't try that, and am working from home for a bit today so i'm kinda stuck.
Might ask one of the guys at work to try one of our other diamonds with an orange SIM and see if that does the trick....
Click to expand...
Click to collapse
Its strange because on my nokia n95 8gb phone i could easily turn my voicemail on and off whenever i chose.
I did notice after i had unticked the voicemail boxes...pressed ok then exited...went back into the phone settings and saw that the boxes were ticked....as i said its strange. Because sometimes i just want the caller to hear a busy tone or the reject tone...
Hopefully someone can try with a different sim and see what happens.
it could just be that T-Mobile don't like the commands coming from the windows mobile devices then. I've only been with t-mobile since i had WM devices - about 4 years now - and i never really bothered using my other devices on the network. I think i have an old Sony Z5 around somewhere, i might charge it up and turn the voicemail off with that and then see if that helps.
rhedgehog said:
it could just be that T-Mobile don't like the commands coming from the windows mobile devices then. I've only been with t-mobile since i had WM devices - about 4 years now - and i never really bothered using my other devices on the network. I think i have an old Sony Z5 around somewhere, i might charge it up and turn the voicemail off with that and then see if that helps.
Click to expand...
Click to collapse
Could be.,..i dont know as the Diamond is my first WM device that ive been impressed with enough to keep it.
Might give tmobile a call later and see what they have to say about it. Although i dont think im going to have much luck as when i rung them uip about mms settings they said they dont support Diamond..so couldnt help me out there.
that sounds about right for T-mo customer services.
If you can get past the usual shower of muppets on first level and get through to the guys in advanced connectivity in Doxford or Greenock, they should either be able to help or refer you to someone who can....
If i have to call them now, i refuse to speak to the lower levels and ask straight for advanced connectivity. Last time i got through (back in the days when i had my magician), was cos they'd changed their MMS settings. Finally got through to AC and they had me sorted in under 2 minutes! it's just the call filterers on levels 1 and sometimes 2 that cause the problems usually.
pilib said:
In the phone options under the advanced Tab there is the option to reject calls and generate an automatic text message; has anybodt got this to work? It simply does nothing for me. Thanks.
Click to expand...
Click to collapse
I have flashed the German 1.93 update to my Touch Diamond without problems and the phone is working well -- however, I don´t have the "advanced" tab in the phone option!! (and before anyone asks, no I also don´t have the German "Erweitert" Tab there).
Anyone know what´s going on here?
I´d like to turn off the short vibration the phone makes when a call is established.
Thanks // Tom

[Q] Caller ID Problem

Hi,
My HTC HD7 is having a bit of a problem. The caller id does not funtion properly all my contacts have the area code prefix for all the numbers. When I receive a call the caller name is not shown only the number is shown. But if I remove the area code the caller name is shown. But then all the sms (text messages) I receive shows only the Sender's number and not the name. Please let me know if there is a fix for this.
Thx
Well known problem and still without solution.
Probably we'll need someone to hack the registry and we can find the key where the caller ID match the number.
Mine also has the same problem.
same here
Mine is having the same problem... is an HTC issue... I searched everywhere and there's no solution yet available... Can't believe HTC made this error....
Hi,
Any news about fix the caller ID problem on Mango Update ?
mango 7712 still has that problem
Having updated my phone to mango 7712, I´m still having this problem. I wouldn´t say is and HTC problem but a windows Phone 7 bug. It´s hard to believe they did nothing about it.
Turn off international assist under phone settings and your problems will disappear. Once off, power cycle your phone
Sent from my HD7 using XDA Windows Phone 7 App
I have the same problem and turning off international assist won't do anything to help. I've reported this twice to HTC and once to @winphonesupport on twitter (lots of back and forth and made them understand that many people are having this problem and they said they were aware that other people are having this issue and that they will let the right people on the WP team know).. Yeah so hopefully this gets fixed with mango, but im not too optimistic about that.
Have you tried? I had that problem as it adds characters in the numbers, then it does not recognize from the list of contacts. It worked for me, all works now....
Sent from my HD7 using XDA Windows Phone 7 App
I have! i wish it did work! you're in australia which is probably why it works. An htc rep actually called me (i was really surprised) but i was running late for a dinner so i barely heard what he had to say. he was like yeah we have that problem with some countries like lebanon(mine) and iceland and htc is working on it for future phones but not this one or something like that. i was late and couldn't talk so i said ok thanks and hung up.

[Q] Working Call Recorder?

I'm looking for confirmation on any working call recorder (background service that does it automatically). Also, it needs to record both ways and not just from the HD2's mic.
Anyone had any success with such an app?
i tried "total recall" without success ...
it records only the "out - sounds" and in the calling party its not possible to hear each other ...
Has anyone had any luck with this yet?
I used to have an orange san francisco and 'all call recorder' worked flawlessly on it but for some reason, no matter which rom i use for my HD2 i can't get it to work and i just end up with empty files.
tried a few froyo and gingerbread roms
Unfortunatelly, there is no way to do 2-way recording on HD2 running android.
This maybe??
https://market.android.com/details?id=name.markus.droesser.tapeatalk
"At last, I've nearly succeeded in enabling two-way call recording directly from the phone line on HTC Desire. "
i red it here :
http://forum.xda-developers.com/showthread.php?t=993793
it can be ported to hd2
I tried the above applications, but nothing helped = (can someone more fortunate in finding?

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