[Q] Sprint Service in the Austin, TX Area - Hero CDMA Q&A, Help & Troubleshooting

Has anyone else been having issues in regards to service for the past couple of days? My internet speeds on my Hero have dropped to double digits (for download...upload is still ~400-800ish as it has always been). At first I thought it was my ROM (I was using AOSPCmod), but then i flashed to a different one (LiquidSense) and I'm still having the same issue. It shows the roaming indicator on LiquidSense. On AOSPCmod it says something about International Data Roaming.
My roommate claims to be having issues with his Evo 4g too so I'm hoping it's something on Sprints end, but I just wanted to see if anyone else was experiencing the same thing.

Don't know. Have you already contacted customer support to confirm?

My service has been fine. I'm north in the wells branch/mopac area.
[dpeeps74]

South by southwest brings in lots of people. Bet it just bogged the system down is all
Sent from my HTC Hero CDMA using XDA App

Yep.. Downtown in areas I usually had service, I had no service or was roaming.. Data was only 1x on my hero.. It's all been much better this week. Unfortunately, I am stuck w/ an Airave at my house, but a new tower has gone up right across the street from me, and it's Sprint -- so just waiting for them to activate it.

Related

any nexus users with tmo in SE michigan getting no 3g for past week?

Its getting to the point where I wanna just sell my tmo nexus and get a ATT one from craigslist and sign up with them. Every 3 weeks or so 3G stops working reliably with this damn company. For this entire week I've had to keep turning on "2G networks only" to get a reliable data signal that won't just sit there when I try to do anything web related. My area code is 48076, an area which is supposed to have really good 3g coverage according to tmo.
Yup. I live near Detroit and my 3G was either slower than EDGE or it wasn't working at all; very frustrating. It seems to be working fine today though, but this has been happening to me sporadically for months. I've called T-Mobile a number of times and they tell me that everything is fine on their end. I'm beginning to think this problem has more to do with the N1 and I'm now looking for new phone.
I don't think it's the phone. I think T-Mobile just sucks. My friend lives in Macomb, he has the N1, and he never has 3G problems.
I stay in oakland county I'm on tmo and I don't have problems.
Sent from my Nexus One using XDA App

Sprint Instability

Had an entire section of town go down yesterday. Showed full signal but everytime anyone attempted to make a call it showed "network failure". Even attempting to call sprint's customer service numbers.
Finally got ahold of sprint via a land line and they claimed the towers show no problems and the network wasn't congested...
It is really bad since I rely on my phone for emergency response. Anyone else notice instability like this lately?
Are you in an area where LTE is being deployed? Sometimes that happens. You dont get LTE and the 3G gets worse.
Sent from my HTCONE using Tapatalk 4 Beta
vader860 said:
Are you in an area where LTE is being deployed? Sometimes that happens. You dont get LTE and the 3G gets worse.
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
Well we were on the "list" (Tallahassee, FL) but haven't seen much LTE (or any) in Tallahassee... It wasn't just 3g, the entire 1xRTT network dropped (no phone calls, no texts). I am on business so I get to use business tech (instead of consumer tech) and they viewed all the work orders for the towers in teh area. Said there was nothing currently happening that would have caused the entire network to go down and that we aren't even close to 800 SMR deployment (which pisses me off because Sprint coverage inside my office is horrible, while verizon I can get a strong 1x, 3g and LTE (my work phone and air card are all verizon)).
Same thing happened to me a while back, nothing worked, but I was roaming. It lasted for a few days, then when it started working again, I got LTE.
Same thing going on around Philly suburbs. Calls dropping like crazy and horribly slow 3g. When lte is turned on for good, does 3g go back to normal, or stay slower than the 1x speeds I get in some places?
prob tower issues it happens.. has nothing to do with sprint
Sent from my HTCONE using Tapatalk 2
thlinx said:
prob tower issues it happens.. has nothing to do with sprint
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
if its sprint's tower issue, then it has everything to do with sprint
since its their towers
flex360 said:
if its sprint's tower issue, then it has everything to do with sprint
since its their towers
Click to expand...
Click to collapse
no its not sprints fault its the vendors fault
Sent from my HTCONE using Tapatalk 2
thlinx said:
no its not sprints fault its the vendors fault
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
Lolololol
So do we go ask the vendor to fix their towers?
It's Sprint's responsibility to make sure it deals with good vendors and that they maintain the towers well.
thlinx said:
prob tower issues it happens.. has nothing to do with sprint
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
How so when Sprint's internal diagnostic tools show the tower is functioning properly (in respect to the Sprint network)?
Its possible that your area is getting 1900 network vision upgrades, which knock you out for about a week.you don't really notice the lte install because you don't have the service, but you are dependent on 1900 for voice so its not pretty. Our area just got the upgrade and we had a lot of unhappy customers, I couldnt call or text for about 6 days. I'm off for a few weeks or I would check it out for you.
No issues
Sent from my One using XDA Premium HD app
So if I am scheduled to get LTE in my area soon, what kind of behavior would the network show?
I get crappy 3G almost everywhere, where every time I try to do anything, the 3G indicator goes dark and I get a network error. Whenever I get an LTE signal, it's usually a namesake, and I get knocked down to 3G. In select spots at select times, I get super duper slow 3G: around 90kbps. Sometimes 200. VERY few times, I get around 2 megs on LTE. That only lasts a little while.
I'm scheduled to get LTE this month. When should I expect decent coverage? All the threads in the International forum about gigs of data have me PUMPED!
sauprankul said:
Lolololol
So do we go ask the vendor to fix their towers?
It's Sprint's responsibility to make sure it deals with good vendors and that they maintain the towers well.
Click to expand...
Click to collapse
Towers go down. Power goes out, internet goes down.
These things happen. You call Sprint, you let them know. Even if they tell you everything looks good on their end, if they get 5 calls about the same tower, they'll send out an engineer.
Expecting 100% uptime is absurd.
sauprankul said:
So if I am scheduled to get LTE in my area soon, what kind of behavior would the network show?
I get crappy 3G almost everywhere, where every time I try to do anything, the 3G indicator goes dark and I get a network error. Whenever I get an LTE signal, it's usually a namesake, and I get knocked down to 3G. In select spots at select times, I get super duper slow 3G: around 90kbps. Sometimes 200. VERY few times, I get around 2 megs on LTE. That only lasts a little while.
I'm scheduled to get LTE this month. When should I expect decent coverage? All the threads in the International forum about gigs of data have me PUMPED!
Click to expand...
Click to collapse
Normally you will just start to see 4g more often. You may some some minor odd behavior because they are up on the tower fooling around but it won't be a big outage. They do one site at a time, and once it's on it has to be tuned for optimal performance which takes a while too.
Sadly your 3g speeds are normal anymore, smart phones now days have completely overwhelmed the marginal capacity that evodo offers. Only thing they can do is to throw more RF carriers up but that can cause interface issues between cell sites and it can actually hinder performance. Areas that have complete lte toll outs do end up with much better 3g since the data hogs are now on lte, I can get about 1.5 down on 3g here where we have both lte and 1900mghz 3g network vision complete.
Same issues in Washington, DC for the Past 3 days. I sure hope its because they are upgrading the towers
Same thing happened in Houston a couple of days ago. One of the three towers in the area I work has been Network Vision upgraded, other two still in the works. Anywho, all of a sudden, no calls/texts for a span of about 20-30 minutes (longer/more in other areas). Sprint: "no issues reported in your area", I was: "yeah, I'm reporting one/some". Everything back to normal, for the time being, super-slow 3G (less than 100kbps). Thank goodness for Xfinity at home/work. I work for a preferred retailer and all we have been advised is that the upgrades are coming and will resolve and greatly improve our (Sprint's) network. Hopefully, the influx of money from the new owners will make it so. Nextel bandwidth/spectrum to be used for LTE, yes you'll need a new phone with correct radio.
Sent from my HTCONE using xda premium
I havent read much of what's going on here just skimmed through but I would like to add what I've heard.
Lately we've been having a lot of iPhones come in with data issues. Not just the 5 but 4 and 4s as well. This week alone I've seen 6 myself. Before that... Maybe 1 or 2 everyone 6 months. It's rare. And today these people plus more have come back with a worse issue. They aren't getting reception anywhere. (I'm in Washington btw). So I called my nss support team and they said as of the 17th of July sprint has been getting way more aggressive with the network vision and the iPhone's are more sensitive to this update but other device will start experience these problems and it's going to get worse all over the state till about October. The eta is October.
Sprint wants to have this network vision finished by this year so it just makes sense it would be happening in other states also.
Sent from my HTCONE using Tapatalk 2
tsdeaton said:
I havent read much of what's going on here just skimmed through but I would like to add what I've heard.
Lately we've been having a lot of iPhones come in with data issues. Not just the 5 but 4 and 4s as well. This week alone I've seen 6 myself. Before that... Maybe 1 or 2 everyone 6 months. It's rare. And today these people plus more have come back with a worse issue. They aren't getting reception anywhere. (I'm in Washington btw). So I called my nss support team and they said as of the 17th of July sprint has been getting way more aggressive with the network vision and the iPhone's are more sensitive to this update but other device will start experience these problems and it's going to get worse all over the state till about October. The eta is October.
Sprint wants to have this network vision finished by this year so it just makes sense it would be happening in other states also.
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
You should have access to glance, it will tell you which sites are being upgraded and ETA's for lte and 3g nv. You have to be a lead or SM to access it.
duck9191 said:
You should have access to glance, it will tell you which sites are being upgraded and ETA's for lte and 3g nv. You have to be a lead or SM to access it.
Click to expand...
Click to collapse
Would be awesome to get this info for Tallahassee fl
Sent from my Nexus 7 using Tapatalk 2

Sprint website coverage map showed solid 4G LTE coverage

But my HTC ONE has no 4G at all, and I checked the whole area, not just one spot. I tried update my profile(No idea what's that for) and PRL, and nothing helps at all. Also, after update profile, I actually got stuck, lost cell connection for all. But that's a separated issue I'll say. I guess it should be that Sprint faked their coverage( I turned on my ATT phone with Tmobile sim, solid 4G LTE) just to get subscribers, and I'm pretty upset that with all the seemingly good news about Sprint, the real steps are so small, compare to other 4 carriers.
Do you think the phone itself is on the fault? I'm in the Irvine CA area, might be part of the Santa Ana market they are talking about just went online with 4G, which is just not true.
ctiger said:
But my HTC ONE has no 4G at all, and I checked the whole area, not just one spot. I tried update my profile(No idea what's that for) and PRL, and nothing helps at all. Also, after update profile, I actually got stuck, lost cell connection for all. But that's a separated issue I'll say. I guess it should be that Sprint faked their coverage( I turned on my ATT phone with Tmobile sim, solid 4G LTE) just to get subscribers, and I'm pretty upset that with all the seemingly good news about Sprint, the real steps are so small, compare to other 4 carriers.
Do you think the phone itself is on the fault? I'm in the Irvine CA area, might be part of the Santa Ana market they are talking about just went online with 4G, which is just not true.
Click to expand...
Click to collapse
Call Sprint support...
Good, then we shall fight in the shade!
ctiger said:
But my HTC ONE has no 4G at all, and I checked the whole area, not just one spot. I tried update my profile(No idea what's that for) and PRL, and nothing helps at all. Also, after update profile, I actually got stuck, lost cell connection for all. But that's a separated issue I'll say. I guess it should be that Sprint faked their coverage( I turned on my ATT phone with Tmobile sim, solid 4G LTE) just to get subscribers, and I'm pretty upset that with all the seemingly good news about Sprint, the real steps are so small, compare to other 4 carriers.
Do you think the phone itself is on the fault? I'm in the Irvine CA area, might be part of the Santa Ana market they are talking about just went online with 4G, which is just not true.
Click to expand...
Click to collapse
OC in general is pretty spotty whenever I go there, but that could be the One's weak radio. Either way check out this map.
http://s4gru.com/index.php?/topic/4145-sprint-lte-coverage-maps-via-sensorly/
ctiger said:
But my HTC ONE has no 4G at all, and I checked the whole area, not just one spot. I tried update my profile(No idea what's that for) and PRL, and nothing helps at all. Also, after update profile, I actually got stuck, lost cell connection for all. But that's a separated issue I'll say. I guess it should be that Sprint faked their coverage( I turned on my ATT phone with Tmobile sim, solid 4G LTE) just to get subscribers, and I'm pretty upset that with all the seemingly good news about Sprint, the real steps are so small, compare to other 4 carriers.
Do you think the phone itself is on the fault? I'm in the Irvine CA area, might be part of the Santa Ana market they are talking about just went online with 4G, which is just not true.
Click to expand...
Click to collapse
Get close to a known 4g tower (within a few blocks,) check s4gru.com if you don't know where any are. If you still don't get any, there is something wrong with your phone. Sprint 4G on 1900Mhz is pretty fragile and the One drops it pretty easily, unfortunately the S4 actually is better in this regard.
uh60james said:
Get close to a known 4g tower (within a few blocks,) check s4gru.com if you don't know where any are. If you still don't get any, there is something wrong with your phone. Sprint 4G on 1900Mhz is pretty fragile and the One drops it pretty easily, unfortunately the S4 actually is better in this regard.
Click to expand...
Click to collapse
Is it the metal casing that makes the htc one signal not as good as say the s4's? And if so, can a mod be done to help the antenna get better reception?
dobbs3x said:
Is it the metal casing that makes the htc one signal not as good as say the s4's? And if so, can a mod be done to help the antenna get better reception?
Click to expand...
Click to collapse
No idea really, my buddy at work picks up 4g on his S4 several blocks away from where I can in several locations. I'm actually going to flash another radio to see if it helps. May be worth a shot for you too.
Sent from my HTCONE using Tapatalk
The Sprint Coverage Map is an approximation. However, I will agree that a lot of the information is not specifically accurate. For example, the map has shown 4G LTE for my town for over 3 months now. Realistically, I've only been picking up LTE for less then a month now. I don't know what criteria they base the coverage map on (or their underlying intentions) but I have always considered it "somewhat accurate."
The HTC One doesn't help itself either. My wife's Note2 picks up solid LTE in our house; whereas my One can barely hold a 3G reception sitting next to her.
demo27vol1 said:
OC in general is pretty spotty whenever I go there, but that could be the One's weak radio. Either way check out this map.
http://s4gru.com/index.php?/topic/4145-sprint-lte-coverage-maps-via-sensorly/
Click to expand...
Click to collapse
uh60james said:
Get close to a known 4g tower (within a few blocks,) check s4gru.com if you don't know where any are. If you still don't get any, there is something wrong with your phone. Sprint 4G on 1900Mhz is pretty fragile and the One drops it pretty easily, unfortunately the S4 actually is better in this regard.
Click to expand...
Click to collapse
followed the link, interestingly, saw the coverage all along the road, I think it should be one or two person with the app driving through and sent back the signal strength. The real coverage should be wider, cause I don't know any antenna will transmit such a pattern
They have technician that have receivers in their vehicles and as they drive around doing work they collect the signal data.
Good, then we shall fight in the shade!
98882332 33
ctiger said:
But my HTC ONE has no 4G at all, and I checked the whole area, not just one spot. I tried update my profile(No idea what's that for) and PRL, and nothing helps at all. Also, after update profile, I actually got stuck, lost cell connection for all. But that's a separated issue I'll say. I guess it should be that Sprint faked their coverage( I turned on my ATT phone with Tmobile sim, solid 4G LTE) just to get subscribers, and I'm pretty upset that with all the seemingly good news about Sprint, the real steps are so small, compare to other 4 carriers.
Do you think the phone itself is on the fault? I'm in the Irvine CA area, might be part of the Santa Ana market they are talking about just went online with 4G, which is just not true.
Click to expand...
Click to collapse
Sprint really just needs to work on their coverage, they told my mates and I that they would have lte over here by the end of LAST April... nothing. We have 4g signal here, I know this because my old htc evo picked up 4g signals at home, but now that i'm using the one, it has no backwards compatibility with 4g and can only use 4glte, so the unlimited data im paying for is pointless because when i'm home I use wifi since its faster than the 3g i'm picking up (obviously). Really considering the switch to T-mobile when my contract is up.
ctiger said:
But my HTC ONE has no 4G at all, and I checked the whole area, not just one spot. I tried update my profile(No idea what's that for) and PRL, and nothing helps at all. Also, after update profile, I actually got stuck, lost cell connection for all. But that's a separated issue I'll say. I guess it should be that Sprint faked their coverage( I turned on my ATT phone with Tmobile sim, solid 4G LTE) just to get subscribers, and I'm pretty upset that with all the seemingly good news about Sprint, the real steps are so small, compare to other 4 carriers.
Do you think the phone itself is on the fault? I'm in the Irvine CA area, might be part of the Santa Ana market they are talking about just went online with 4G, which is just not true.
Click to expand...
Click to collapse
The phone isn't at fault. I had the same problem, sprint still shows i'm in a good LTE area and there's nothing here lol. Tested on 4 different devices.
evrdrandosity said:
Sprint really just needs to work on their coverage, they told my mates and I that they would have lte over here by the end of LAST April... nothing. We have 4g signal here, I know this because my old htc evo picked up 4g signals at home, but now that i'm using the one, it has no backwards compatibility with 4g and can only use 4glte, so the unlimited data im paying for is pointless because when i'm home I use wifi since its faster than the 3g i'm picking up (obviously). Really considering the switch to T-mobile when my contract is up.
Click to expand...
Click to collapse
Man, 4G wimax is not 4G LTE, and Sprint will not do anything with the wimax anymore. But I agree with you on Sprint needs to work on their coverage quick.
ajent said:
The phone isn't at fault. I had the same problem, sprint still shows i'm in a good LTE area and there's nothing here lol. Tested on 4 different devices.
Click to expand...
Click to collapse
Well, as demo27vol1 posted the s4gru link, there should be 4G coverage on many parts of the place I am at, that site should be from crowd source, not Sprint. What I found is, if I look at the s4gru's coverage very carefully, I can find one place with much stronger signal, where my phone can get 4G, (I'm not driving around with that map and my phone to try to map the coverage myself, I just went to that place and saw 4G and come back to verify with others' report and found it's relevant.) So I do think the phone is at fault now, means it has some problem with the 4G that it can't get the signal if it's weaker. I guess we should discuss this a lot because I would like everyone having similar experience to be aware of the problem.
It's generally understood at this point that metal phones get worse reception. HTC devices do not have a good track record of having good reception on Sprint as it is (Evo 4G LTE for example).
Most people who have compared the HTC One to an S3/S4 have found that the HTC One gets similar or slightly worse coverage (especially regarding 4G LTE). There are a few who say it's better on the One, but they are in the minority. The largest issue I have noticed on the One is that once it drops the 4G down to 3G, it requires an act of God to make it want to go back to 4G if your 4G signal is only marginal.
This is only a real problem because Sprint's 3G is so bad that a terrible 4G signal is actually faster and more reliable than full bars of 3G in many areas.
I agree, my GF has the GS4 and it holds on to the weak LTE signal for dear life while my One prefers not even to try to get it lol
sometimes i'll 4636 and force it out of spite

Thinking of going to Verizon after getting the M8

I have been with sprint for 8 years now. Just got the M8 for the new spark network that according to sprints coverage map, I was fully covered in. We'll, that's not the case. Been having a lot of problems, mainly if I drop to 3g, I actually have no data and no phone calls and can't send texts . I have to wait until I'm in an area that I think may have spark, and reboot my phone. Then I get a flood of text messages and voice mails. This has been going on 3 days now. Apparently this is a mass problem that could be a while to fix. I still have ten days to return it and reverse my contract. Sprint is so bad that if I'm somewhere I don't know where I'm at and try to pull up a route on maps, it will fail to pull anything up, or search for a route until it says no connection, even with 4 bars. It's hard for me to leave since I've been with them for 8 years, but I'm really getting tired of it. Would like to know of anyone else is considering this, or may have left Verizon for sprint and why.
Varekai said:
I have been with sprint for 8 years now. Just got the M8 for the new spark network that according to sprints coverage map, I was fully covered in. We'll, that's not the case. Been having a lot of problems, mainly if I drop to 3g, I actually have no data and no phone calls and can't send texts . I have to wait until I'm in an area that I think may have spark, and reboot my phone. Then I get a flood of text messages and voice mails. This has been going on 3 days now. Apparently this is a mass problem that could be a while to fix. I still have ten days to return it and reverse my contract. Sprint is so bad that if I'm somewhere I don't know where I'm at and try to pull up a route on maps, it will fail to pull anything up, or search for a route until it says no connection, even with 4 bars. It's hard for me to leave since I've been with them for 8 years, but I'm really getting tired of it. Would like to know of anyone else is considering this, or may have left Verizon for sprint and why.
Click to expand...
Click to collapse
I've been with Sprint a while too. Just LTE in my area, works great though. I'll see whenever spark comes to my area. Have you talked to sprint about this problem? Possibly a defective phone or your tower's messed up. Do you have the same issues on CDMA only mode?
Not sure it's possible but I wonder if loading the right PRL might disable Spark. Or there is a way to shut it off in the phone settings.
LTE is still up and down for me so I leave my phone on CDMA 99% of the tie for stability.
Most places that I need speed I have WIFI.
LTE just isn't there yet.
I'm on hairy edge at home and hairy edge at work (both places I don't need it).
Even when I'm in strong LTE areas if you hit a 3G pocket the phone behaves badly.
Have not had it long enough to know if it's better or worse than HTC One M7.
But I switched it to CDMA.
I just loaded PRL 56018. So it roams on VWZ (3G only).
Varekai said:
I have been with sprint for 8 years now. Just got the M8 for the new spark network that according to sprints coverage map, I was fully covered in. We'll, that's not the case. Been having a lot of problems, mainly if I drop to 3g, I actually have no data and no phone calls and can't send texts . I have to wait until I'm in an area that I think may have spark, and reboot my phone. Then I get a flood of text messages and voice mails. This has been going on 3 days now. Apparently this is a mass problem that could be a while to fix. I still have ten days to return it and reverse my contract. Sprint is so bad that if I'm somewhere I don't know where I'm at and try to pull up a route on maps, it will fail to pull anything up, or search for a route until it says no connection, even with 4 bars. It's hard for me to leave since I've been with them for 8 years, but I'm really getting tired of it. Would like to know of anyone else is considering this, or may have left Verizon for sprint and why.
Click to expand...
Click to collapse
Go switch out the phone, another guy just did this in another thread Cuz his LTE wasn't working at all
~m8whl modded stock
2.265 Max ¦ 300 Min
ondemand
row
I had to switch my phone for the same reason you just stated. I don't have these issues anymore.
Sent from my 831C using Tapatalk
I have had sprint over 10 years now. Only reason I stay is I'm on Sero Premium. The network is absolutely horrible in my area. Dropped calls, week signal, 1X/3G/4G no data. I'm sticking it out for Spark & hoping 800 LTE will fix the coverage issues. The m8 has had better signal and seems to lock on a lot quicker. So far haven't had that many issues with it besides the network still sucking of course. If you don't have a good plan on Sprint I would leave. I think it will get better over time but it's still going to be a while yet. I have had problems since last July.
I left Verizon because of the ridiculous bills I kept getting. Boy is their network amazing. Signal and LTE everywhere.
Got the Sprint HTC one m8. I mean Sprint is just terrible. LTE barely works barely have a signal anywhere. Love the phone but only on WiFi around the City
Sent from my 831C using xda app-developers app
Success100 said:
I left Verizon because of the ridiculous bills I kept getting. Boy is their network amazing. Signal and LTE everywhere.
Got the Sprint HTC one m8. I mean Sprint is just terrible. LTE barely works barely have a signal anywhere. Love the phone but only on WiFi around the City
Sent from my 831C using xda app-developers app
Click to expand...
Click to collapse
Same here. I got I think 9 people on my Sprint family plan, we've had Sprint for over 10 years now. I left for Verizon when the galaxy Nexus was relleased. Man, I loved Verizon, but my bill was upwards of $120 per month. Luckily I got to deal where if yo bought 2 or 5 GB plan, they would double it. So i had 10 GB of data at that time. The service was unbelievable, but I hated the price. So after 9 months, I came back to Sprint. Here in Boston, the service is great, but I've also seen a sporadic in and out connectivity.
Sent from my SPH-L720 using Tapatalk
The issue I'm having us that while on lte I'm not receiving calls..
Sent from my 831C using xda app-developers app
Well I made the leap. Went from 03mb to 21mb at work.

[Q] KitKat update breaks LTE on Sprint Flex??

Ok,
So I've searched through this entire QA section and have yet to find a thread related to my question so I'm going to ask.
I recently (as in like monday 05/05/14) updated to KitKat on my Sprint Flex and noticed that my LTE wont kick on...I update my profile and PRL and it will kick on for a split second go grey (gray?) and then go back to 3G. I'm curious, has anyone else encountered this issue or could this be a simple single issue I'm the only on experiencing?
mind you, YES I do live in an LTE enabled area (no Spark ) and my old HTC EVO 4G LTE gets service just fine as does my wife's EVO LTE but my Flex just wont kick it on anymore. I even tried resetting the radio with no luck. If anyone can point me in the right direction, I would be very appreciative!
Other than this little hiccup, along with the KB issue, this phone is saweet!
How was your service before the kit kat update? FYI you should head over to the S4GRU forums. You will find better sprint support there. Its not a corporate sprint site, its a community of sprint customers that have lots of knowledge of the network.
Sent from my Nexus 5 using Tapatalk
I'm convinced that Sprint doesn't want people on their LTE network. They recently started throttling their unlimited customers data once they use over 5Gb. I used a Sprint phone for a short period of time before our company switched to AT&T, and that phone would disconnect from the tower it was using whenever the phone would go idle. I would try to use the internet and it would say "no connection", but the second I made a phone call on it the connection would re-establish. It's all very strange.
Sprint blows and tmobile pays eta jus stating fact
Sent from my LG-D959 using Tapatalk
bbobarino said:
Sprint blows and tmobile pays eta jus stating fact
Sent from my LG-D959 using Tapatalk
Click to expand...
Click to collapse
I left Sprint last year for identical reasons. As T-Mobile was the only other carrier to offer unlimited data without hidden throttle points. I had to pay the eta but it was well worth it. Sprint may be better out in the sticks because they have roaming agreements with Verizon but if you live in an urban area you will be ok.
My 4G LTE was badass before the update to KK. I'm very familiar with S4GRU forums. My service has always been great with Sprint, so that's not the issue, I was simply curious if this is simply an isolated incident or if this is becoming a known issue..I'm content with Sprint. I'll have to look at the other forums to see if I'm the only one having issues..
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I had an issue when at my home recently with service. Since the g flex will not connect to data when on a phone call, i noticed that my service would go to nothing or 1 bar. I contacted sprint, and they told me that the 3g portion of the tower was out that i connect to when at home. They said it would be fixed by the end of the day. My advice is to contact sprint. Maybe they can shed some light on the subject. Try to contact them through the chat on the website. They seem more knowledgeable on there.
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Nybs31 said:
I had an issue when at my home recently with service. Since the g flex will not connect to data when on a phone call, i noticed that my service would go to nothing or 1 bar. I contacted sprint, and they told me that the 3g portion of the tower was out that i connect to when at home. They said it would be fixed by the end of the day. My advice is to contact sprint. Maybe they can shed some light on the subject. Try to contact them through the chat on the website. They seem more knowledgeable on there.
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There is only one cell radio on the newer phones so no SVDO/SVLTE no voice/data. Wifi is separate so wifi data will still work.
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OK.
so after I posted this thread i started checking the towers around me and found out i was not the only person reporting issues about this. apparently sprint is secretly updating the towers in Amarillo for spark. this didnt come from some idiot rep at the call center either, this i found out on my own. I verified it this morning and some areas in town my little sun lights up and my speeds are ranging from 15-25mb/s depending on the area of town im in.
I also got a phone call from a friend of mine in Austin because his iFag 5s wasnt able to connect to the interwebs even though he showed LTE to be active. they appear to be updating towers continuously in certina areas. thanks for the info on some of ya'lls part! i guess i just wasnt patient enough and jumped to the conclusion of KK breakin something in my phone.

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