(Q) barnes and noble registration issue - Nook Color General

So I go to set up my account and when I click continue after entering my barnes and noble information during first bootup it says "Sorry we're having trouble setting up your nookcolor. Please shutdown the device and try again."
Here's what I've tried so far.
1.) Performed the 8 restart trick and went back to default firmware
2.) power + home button for 15 or so seconds and set to factory defaults
3.) Used the Clockwork Recovery image to format and update.
It seems that anything I do I cannot register my device. I need to register my device before I root it because I still want access to the barnes and noble bookstore!! This is so frustrating. I feel like I've tried everything and I keep getting this damn error!! I'm completely out of ideas here. PLEASE HELP.
Firmware is 1.0.0
Edit:
This seems to be the issue. How do I fix it!?
http://forum.xda-developers.com/showthread.php?t=876482

error DAD1202 on the bottom left?
this is caused when your nook is registered with B&N as a device but not with your bn.com account. (due to a lack of a credit card on file for your profile)
this is a pretty easy fix:
call B&N and have them unregister your nook in their system. This should take them 3-5 minutes.
then log into your bn.com account on your computer and add your credit card to your account.
once this is complete you will need to reboot your nook and re-register.
refresh you bn.com page and make sure your device is listed before you hang up with the B&N tech support.

Best-POST-EVA
Indeed DAD1202
Impressive with a member with ONLY two posts
Here's the issue though. I called up tech support earlier and the rep removed the serial number and I can tell you that I have bound a credit card to the account and it still doesn't work. I'll call them tomorrow and check to see if it's for sure unregistered on their side though.

*************bump

Yea, I usually just lurk
I think I may have left out a step. I'm not 100% on this part though as it was back in jan that I personally ran into this problem.
------------
Call them back and double check to make 100% certain that your device is not registered in their system at all. Basically, to them it looks as if the device was just purchased and right out of the box fresh.
Then wipe the data, do a factory reset.
To do a factory reset do:
Hold down the power button, +Volume button and the Home Nook button at the same time until your machine powers down. Turn your machine back on and it should give you a choice to reset your nook. Power button will cancel it and the nook home button at the bottom will continue with the reset. Confirm it and it will take a couple minutes and your machine will be back to square one.
Once this is complete, go back through the registering process.
I have a post on reddit about this but since I only have a few (3 now) posts on xda, I dont have permission ;/

Related

[Q] Can't register after flash back to stock? Was I actually successful?

I'm having the same issues as takef0cusin above, arriving in a slightly different way. I was properly registered on 1.0.0 and used auto nooter 2.12.15. That went fine and there were no problems, but I decided to upgrade to 1.0.1 after some Wifi dropping issues. So I decided to flash back the the clean stock ROM.
I did the re-image holding down the power button 8 times, then I did the "three button data reset". Everything seemed to go fine, but it still started with the Logic PD Zoom screen and it never gave me the opportunity to re-register. Owner and Account are listed as unavailable. I then tried again using the "Erase and Deregister Device" method. Same results.
The new icons from the rooting are there, which makes me wonder if I actually had a successful flash back. I tried to register with the Gmail icon. It let me put in my email username and password. I acts like it is going to work, starts to load my conversations, then returns to the NC Home screen. I also tried to go through YouTube, but after registering I get "There was a problem with the network [401]". The Wifi still works, it still gets me the news, but the weather won't load because it says it there's location available.
What do I try next? I'm afraid to do anything because of all the warnings to re-register the NC first thing after any of these upgrades.
Thanks and Happy Holidays, OKMD
I've been through all this twice now. The second time was exactly as you have described and all I did was to redo the 3 button data reset. I was then able to re-register it.
Did it pop up to tell/ask you to register, or did you have to go looking somehow? Mine isn't asking and I don't know how to force it. Thanks.
okmd said:
Did it pop up to tell/ask you to register, or did you have to go looking somehow? Mine isn't asking and I don't know how to force it. Thanks.
Click to expand...
Click to collapse
If memory serves, after clearing data it comes up with screens where you select time zones, state, city, etc and then it asks for your user name and password. All this happens automatically after you do the 3 finger data reset.

Afraid I have a $250 paperweight..root issue

As I have posted in a development thread about rooting..
Alright guys, I have a problem. And there is very little info about doing this on a Mac
I have created the autonooter2 sd card using terminal.
My nookcolor is powered off, sd card inserted, nook USB cable plugged in to nook and then computer. (nook symbol lights up on cord), my mac pops up and shows a RNDIS ethernet device
-1 st problem, It says on nookdevs that this RNDIS dialog will pop up and to ignore it...does that mean ignore it, leave it there or click cancel? I have tried ignoring for a while and then clicking cancel.
- It says both here on xda and there that when the autonooter is finished the nook should reboot itself..its been 10 mins this never happens??
any help is appreciated
edit:
alright I just unplugged the USB and turned on my nook and it brought me to the Android setup screen. I skipped the tutorial and sign in and checked both location boxes and then when I clicked continue the screen flashed and it threw me into the normal B&N interface and the nook color user guide automatically popped open and starts flipping pages rapidly. I can close out of the user guide but then it auto reopens :/
edit2: restarted , everything appears to be working alright except I cannot pull up a keyboard in any instance...searching store or through books
edit3: i have tried erasing and un registering my device. my nook is now unregistered. I have been trying to get rid of root. i have cleared data ( power+ volume + nook button) but I cannot factory reset using 8 reboot method.
My device is on, has NookColor settings under extras but I have no keyboard and cannot connect to wifi or re register..
Please.... help
You should register your NC prior to rooting it. You can restore your nook to its fresh state by interrupting the reboot process 8 times or, using the Android Debug Bridge (instructions for enabling it here: nookdevs.com/NookColor_USB_ADB) by following these instructions: nookdevs.com/Flash_back_to_clean_stock_ROM. Once you're done with that, register your Nook and then follow the AutoNooter instructions (nookdevs.com/NookColor_Rooting). Note: autonooter will reboot by itself once it's done; don't interrupt it by restarting the nook by yourself!
Ok quick question..
I figured I could not do any more harm so I started the autonooter process over from start to finish remaking the sd card but this time on a PC.
Everything worked better, the nook auto restarted itself and I got the Nook Color Dev screen and then to the unlock screen. I unlocked, ready to do the next steps (skipping tutorial and skipping gmail sign in) but I was never prompted. I am just at the normal nook homescreen, I now have much more options in extra( superuser, email, etc) and also the soft keys but I still do not have a keyboard.
Since I did this autonootering from an unregistered device do I need to start completely over?
Thank you for your response
foethalove said:
Ok quick question..
I figured I could not do any more harm so I started the autonooter process over from start to finish remaking the sd card but this time on a PC.
Everything worked better, the nook auto restarted itself and I got the Nook Color Dev screen and then to the unlock screen. I unlocked, ready to do the next steps (skipping tutorial and skipping gmail sign in) but I was never prompted. I am just at the normal nook homescreen, I now have much more options in extra( superuser, email, etc) and also the soft keys but I still do not have a keyboard.
Since I did this autonootering from an unregistered device do I need to start completely over?
Thank you for your response
Click to expand...
Click to collapse
It doesn't sound like you have anything resembling a paperweight, I'm sure you'll get it to where you want it.
Did you try the steps of signing in youtube then gmail, then market? If your only problem is a missing keyboard, that can easily be remedied. Get the apk of a keyboard that's known to be working (there's a thread in the NC section on the DroidX kb), and push it via adb as system/app/LatinIME.apk. Reboot, and you should have a keyboard.
You said you can't do the 8 failed boot attempts... Why not? All you have to do is power-down 8 times during boot (hold down power for about 10 seconds, then hold down again to power on... Repeat 8x).
Hey,
I'm kind of in the same position that you were originally in. My NC's firmware is 1.0.0. I used the guide on nookdevs.com, flashed my SD card w/ the proper image, inserted the card, plugged in the USB, and... over 30 mins and nothing.
What did you do once you were in this step to continue? Did you remove the SD card?
-Taser
edit:
wvcachi, that's actually exactly what I ended up doing, and it came right up - thank you!
Also, I ended up doing this (sorry, no linking allowed - nookdevs.com/Installing_the_1.0.1_update_on_a_rooted_NC), re-rooted, and the 1.0.1 root actualy did auto-reboot.
Thanks eveyone for your help, and OP for not getting too ticked I hijacked their thread
Taser420 said:
Hey,
I'm kind of in the same position that you were originally in. My NC's firmware is 1.0.0. I used the guide on nookdevs.com, flashed my SD card w/ the proper image, inserted the card, plugged in the USB, and... over 30 mins and nothing.
What did you do once you were in this step to continue? Did you remove the SD card?
-Taser
Click to expand...
Click to collapse
Ya same issue here, except now my nook is stuck at the giant n. It was responding to my adb shell commands to to the 8x reboot for the BootCnt. But after it did the update it still sits on the giant n. I'm not sure what is screwed up on mine. I wonder if the auto-nooter just messed up some how...
I was upgrading from 1.0.0 to 1.0.1 to fix my wifi drop issues.
Edit: Just let the n sit there for a good 15 minutes. I've never been so happy to see that intro video with that girl showing you how to use the nook!
Will try to auto noot again...
I've done auto-noot several times now, and it's never rebooted on its own. After a couple minutes of it doing its thing, I just unplugged it, held down power for 10 seconds to power off (it's on even though it doesn't look like it), removed the SD, then powered on. Everything was as expected after that, it just never rebooted on its own.
Mine from 1.0.1 behaves exactly like the wiki described for me. Ran with the screen off for about 45s and then rebooted and was good to go. I followed the post instructions to set up the account and everything went exactly as they described. Only difference was it seemed to me like the instructions duplicated themselves at one point, steps in had already done were listed.
Works great, but might should revise the steps of there are duplicate ones. If I remember or root again I might do it. Adding renaming the phone apps woukdvbe a good thing to do too.
The version of Auto-nooter for 1.0.0 doesn't auto-reboot after it's done. You'll have to let it sit and reboot yourself.
I strongly recommend you upgrade to 1.0.1 before you root anyway. It's more stable, and when you eventually upgrade, you'll have to wipe your nook to do it. Better to do it while you don't have anything on it.
Thanks to everyone that helped out. I have everything up and working!

Nook Won't Register After Factory Reset... please help

My Nook Color has been rooted on 1.1 using autonooter for the past few months. I wanted to start fresh before updating to 1.2 to avoid any potential problems during the update, so I reverted to the stock, unrooted firmware. I wiped the media partitions and successfully interrupted the boot process 8 times. The Nook reset itself correctly, but it will not register now. I can choose a network, and the NC tells me it is connected, but when I go to the next step, the circle in the center of the screen just keeps spinning. I don't get a message saying I have a bad connection or anything - the timer circle in the center of the screen just keeps spinning. I have turned it on/off, tried multiple wifi networks, and redid the factory install by interrupting the boot process again.... all to no avail. Any ideas as to what the problem is? Ultimately, I'll go back to B&N and see what they can do, but there is none close to me. Any help is greatly appreciated thanks.
I had a similar problem this morning under similar circumstances. The device would not re-register. I contacted B&N at 800 843 2665 and requested a manual reset. Be prepared to provide them with the initial set up information including credit card and serial number. Your device should be ready to re-register in 3-4 hours.
Try turning off the Nook and then Hold N+Power button. Follow onscreen instructions.
____________________________________________________
Sent from NookColor CM7 using Tapatalk
brendan6q66 said:
My Nook Color has been rooted on 1.1 using autonooter for the past few months. I wanted to start fresh before updating to 1.2 to avoid any potential problems during the update, so I reverted to the stock, unrooted firmware. I wiped the media partitions and successfully interrupted the boot process 8 times. The Nook reset itself correctly, but it will not register now. I can choose a network, and the NC tells me it is connected, but when I go to the next step, the circle in the center of the screen just keeps spinning. I don't get a message saying I have a bad connection or anything - the timer circle in the center of the screen just keeps spinning. I have turned it on/off, tried multiple wifi networks, and redid the factory install by interrupting the boot process again.... all to no avail. Any ideas as to what the problem is? Ultimately, I'll go back to B&N and see what they can do, but there is none close to me. Any help is greatly appreciated thanks.
Click to expand...
Click to collapse
I'm sure that you know by now that it's a problem with B&N. My nook actually just was able to complete the registration after being out for hours.
I kept getting stuck at the same screen earlier, went online and found out how to skip the registration. I did that, then went and did a factory reset on the nook. Turned it off, and then back on, and I was able to re-register successfully. Coincidence?
Luv2ByteYou said:
I'm sure that you know by now that it's a problem with B&N. My nook actually just was able to complete the registration after being out for hours.
I kept getting stuck at the same screen earlier, went online and found out how to skip the registration. I did that, then went and did a factory reset on the nook. Turned it off, and then back on, and I was able to re-register successfully. Coincidence?
Click to expand...
Click to collapse
A friend is having this problem. Can you post the link showing how to skip registration so we can try this?
Thanks.
lyam23 said:
A friend is having this problem. Can you post the link showing how to skip registration so we can try this?
Thanks.
Click to expand...
Click to collapse
Just turn off your Nook and hold N+Power for 6 seconds. Follow the On Screen Instructions and it'll Perform a Factory Reset. That easy.
____________________________________________________
Sent from NookColor CM7 using Tapatalk

[Q] Refurbed NOOK Color dilemna

The LCD has gone haywire on my NC and I can't see any of the screens to reset it to stock.
I am running MIUI on it, and did the 8 consecutive reboots to get it to boot into recovery, but I can't see the options on the screens.
B&N has the replacement on the way, I just need to send this back per the agreement.
Any ideas on how I can get thing back to factory given that parts of the screen is unreadable?
What would you do?
GOODYMAN said:
The LCD has gone haywire on my NC and I can't see any of the screens to reset it to stock.
I am running MIUI on it, and did the 8 consecutive reboots to get it to boot into recovery, but I can't see the options on the screens.
B&N has the replacement on the way, I just need to send this back per the agreement.
Any ideas on how I can get thing back to factory given that parts of the screen is unreadable?
What would you do?
Click to expand...
Click to collapse
Use ADB to make it unbootable, just start removing directories.
you can try something like this
Code:
adb shell
format SYSTEM:
format DATA:
format CACHE:
I had the same problem. I used android screencast to help me wipe my nook. It didn't work especially well but it will display the screen on your PC so that you can see what's going on. Unless it's been updated since I did it the screen will be turned 180 degrees and you won't be able to control it from the PC but it will work well enough to help you see what's going on.
http://code.google.com/p/androidscreencast/
Thanks guys...I've never used ADB, but I am downloading the SDK now. Its taking forever.
I think I may be able to figure it out between both of those suggestions.
The only other question I have is about my registration for the Market. I read one place where you should deregister your device before the new one comes in. How can I do that if I can't go into settings?
There's no way to deregister the device without doing it from the device itself. If you do the screencast option you can go through the steps to deregister the device which will in turn return it to factory condition and obviously remove it from your account on BN.
GOODYMAN said:
Thanks guys...I've never used ADB, but I am downloading the SDK now. Its taking forever.
I think I may be able to figure it out between both of those suggestions.
The only other question I have is about my registration for the Market. I read one place where you should deregister your device before the new one comes in. How can I do that if I can't go into settings?
Click to expand...
Click to collapse
You don't deregister from the Android Market, although you probably want to deregister the Nook from your Barnes and Noble account and you can do that over the phone with B&N support.
I'm stuck.
I can't get Screencast to work because I can't check to see if it's in debug mode or detected by adb devices.
All I see is the boot recovery screen with a bunch of lines going through. The only option that is visible is "wipe cache partition".
If someone could tell me what other options are on this menu, so I can navigate up and down to reset this thing, that would be great.
Like, how many clicks down or up on each screen to completely wipe and reset to stock.
Or, if I just returned on RMA this thing, as is, would that prevent them from sending me a replacement (which I mistakenly though they did already)?
Who has screenshots of all the boot menus?
Bump - any thoughts?

[Q] Looping in "Nook color" splash page

I'm having the same issue as this guy: http://forum.xda-developers.com/showthread.php?t=1156371
I let my nook battery get really low... too low to boot. So, I hooked it up to charge and then it began doing the loop. It comes to the "nook color" splash screen and gets part way through the word "color" when it starts all over.
My question is two-fold:
1) Is there some way to fix this?
2) If the answer to the above is 'no', then how do I boot into Clockwork? It's some combination of holding the 'n' during boot... right?
I've been having this problem too. The way to get back into CWM is to use the rhythm method:
hold nook N key and then press and hold power until the "Loading..." message appears and then disappears with screen going blank. Release power button, then press it again and hold for ~5 seconds, the bootloader "Loading..." message should be on the screen for three seconds or so before you release power button, keep holding N button until screen blanks again. If the screen went off while you were holding the power key, that means you were holding it for too long.
Click to expand...
Click to collapse
Now as for fixing the boot loop... I've actually given up on 1.3 manual nooter and gone back to CM7.1 for now... That fixed it, although there are plenty of reasons for wanting stock rooted.
I'm having this issue now. It probably is because I formatted the SD card (if just to make the bloody status pop-up go away...), but I have...well, another problem.
I can't even start trying a fix because I can't shut the thing off. >.> Do I have to wait for my battery to die?
Edit: Got it to turn off (Hold Volume UP+DOWN and Power key), but I can't get it to boot to CWM. There's no 'loading...' screen, just "Read Forever" Then the N screen. =\ I might just act as if I was rooting it for the first time (flash SD card, boot by plugging it in to PC, etc.)
Did you ever get this fixed? I'm having this problem now.
Edit: Nevermind. I wound up wiping and re-installing.
I had a boot loop issue with Manual Nooter. My issue and soln here
http://forum.xda-developers.com/showpost.php?p=19116889&postcount=10
Good Luck.
I've the same problem. It've fixed by:
Right after rooting. Download astro file manager from the market. Go into /system/app and delete Adobe Air, Adobe Flash.
After deleting them .. Just go into Market, download and re-install them again. Should fix your problem.
This boot loop issue has become a serious problem for me. I have re-imaged my Nook Color 3 times, twice with 1.2.0 and once with 1.3.0. All three times the install was successful but upon re-boot I wound up in this loop lock. I got my Nook to run the Kindle android app as most of the technical books that I wanted on the Nook are not available from Dunn and Bradstreet. I've down loaded $350 worth of e-books from Amazon and now I can't download them again. I tied this Flash and Air trick but it didn't fix the problem. So now I've burned $350 in e-books plus the cost of the Nook and memory card. I should have just bought an I-Pad. This is beyond unfunny.
There seems to be some issues with Youtube that can cause this issue. I had to give up on running 1.3 rooted and go to CM 7.1.
It looks to me like the Adobe applications cited above may actually be causing this loop lock problem. With the auto-updates turned off it looks like the loop lock on the Nook Color banner does not occur for a while. Eventually the updates get turned on somehow, and the loop lock occurs. The android OS looks like it's built on a Linux base. I was unable to gain superuser status (perhaps I just don't know how to do it). Without it all I could do was to update Adobe Air and Adobe Flash. As soon as that is done, the loop lock occurs.
Correction to the above comment.
I guess I'm a little brain dead after all this re-imaging. What I meant to say above was the the technical and text books that I was referring to, are not available from Barnes & Noble (not D&B duh!), nor any of their e-book business partners. I would have gladly purchased them from B&N in ePub format.
After putting the Nook Color back to stock condition (1.2.0), I reinstalled the ManualNooter 4-6-16 then immediately attempted the fix recommended above.
In any case, I downloaded the Astro File manager, but since i could not figure out how to obtain superuser status (even with the superuser app) it would not let me remove the two Adobe applications. I could only update them. When they were updated, the banner locked up on the first re-boot. Unlike, the first lock up it displayed the full banner continuously, without completing the boot.
Without source code, it's impossible to tell if there is a bounds problem created by the rooting process, or if this is something else. Someone smarter than I will have to solve the problem.
I think I'm moving on to the less than ideal Kindle Fire, whenever one becomes available. If anyone wants a brand new Nook Color it will show up on e-Bay in a couple of days.
Has anyone here tried rebooting with the sd card removed? This is what worked (previously) for me.
Sent from my NOOKcolor using Tapatalk
---------- Post added at 10:18 AM ---------- Previous post was at 09:44 AM ----------
Now the removal of the SD isn't working... Trying the Abobe AIR and Flash replacement fix mentioned here:
http://forum.xda-developers.com/showthread.php?t=1308304
the adobe air / flash replacement fix worked for me.

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