[Q] O2 - Mobile internet has stopped working! :( - Galaxy S I9000 Q&A, Help & Troubleshooting

Hi all,
I've had SGS for over 8 months now on O2 Contract, UK. Currently running on Darkys Rom. Everything was great until yesterday morning the mobile internet has suddenly stopped working!
I've tried everything; Re-setting the correct APN manually, Switch on/off, Taking battery out. Called O2 & and tried to reset with their assistant but none of it worked. The network seems to be up and running fine on their side.
The symtoms are; I do have the 3G icon on the bar (Displaying 'H'), since I usually get a good strong signal in my area. The problem is, when I start the browser, the google.co.uk webpage works ok-ish. But for any other sites, doesn't work. Can't access email or facebook or anyother internet related apps. All connections fail.
I have other O2-Simcard. And when I try to use internet on my SGS, the same problem occurs. (Websites load less than half and everything stops) The sim cards work fine in my other phone.
Could this be a hardware problem?
I didn't drop or anything, I've been taking a real good care
Somebody please, please help!, Please.

You say Google works therefore internet works .Errors are possibly elsewhere in settings .
Worth doing a factory reset after backing up data to see if that clears the problem .
As its yet another Darky rom problem i suggest asking Darky if above fails .
Hardware probably not blame the rom or settings first .
You will have to remove the rom if you need to make a warranty claim .
jje

I agree with JJ, this sounds like a ROM/Settings problem. If you can get Google, then your hardware is fine. An Antenna failure is usually all or nothing.
Maybe check in Settings/Wireless and Network/Wireless Network Settings/Network Mode and make sure it is still in Auto mode, or switch to 3G only?
As a last resort, flash to a stock rom and see if the problem goes away.

Thanks, guys! JJEgan & rschenck.
Network mode has always been Auto mode & I tried all options but no luck..
The thing is, the 3g internet has always worked fine with Darky Rom. It's just that this happned all of sudden.
I guess I'll try factory reset first, if it doesn't work, I'll then flash to stock rom.. Glad to hear it probably won't be the antenna failure.
I'll keep posted after I try!

Hi guys, I'm still at work so haven't had a chance to do anything.
But magically! I've just put my other (PAYG) O2 simcard and the internet now works! However, still not as good as before. (Slightly laggy)
I was using Darkys 9.3 when the internet stopped working properly, so I upgraded to 9.5 hoping that it would fix the problem, but no help.
Since that it's working now. It seems internet connections is slower than when I had 9.3. Well, at least it works now. (Kind of)

Related

Standby of Death (SOD) with the Tytn II

I have a HTC Tytn II and have had the Standby of Death. It happened 3 times in the first 6 days of ownership. To fight this I have been soft resetting daily and haven't had another SOD in 13 days.
I have a question for you knowledgeable folk at xda developers is the SOD a hardware fault or is it down to software particularly the ROM. I have seen many post regarding the Hermes where certain WM6 ROMs had the SOD.
Then there is the G900 with the SOD problem. Can anyone tell me for sure if the SOD is a hardware fault can cannot be fixed with software updates.
EDIT: Updating this post on 23/07/09 I got rid of the problem on the Tytn II and never had the problem again, didn't know what I did to solve it until I got a HTC Touch Diamond 2 with the same problem. To solve this problem switch band from auto 3G/2G to 3G or 2G only, this means changing the band under phone options in the settings to WCDMA + UTMS 2100 (3G) or GSM + AUTO (2G) only. Changing your SIM therefore network provider may also solve the problem without changing the settings above. Hope this helps someone.
EDIT2: Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Can you post your ROM version, etc. etc. ?
Btw, I have TyTn for about 3 weeks now and dont have that problem.
Installed bunch of softwares already, did couple of soft-resets due too application lock up, but not SOD.
However, I dont use push email, nor let 3G/Wi-Fi connection ON all the time.
EDIT: Updating this post on 23/07/09 I got rid of the problem on the Tytn II and never had the problem again, didn't know what I did to solve it until I got a HTC Touch Diamond 2 with the same problem. To solve this problem switch band from auto 3G/2G to 3G or 2G only, this means changing the band under phone options in the settings to WCDMA + UTMS 2100 (3G) or GSM + AUTO (2G) only. Changing your SIM therefore network provider may also solve the problem without changing the settings above. Hope this helps someone.
EDIT2: Also read this thread http://forum.xda-developers.com/show...standby&page=2 where the resolution was to get a new SIM.
Pretty much the same.
Btw, have you tried to hard reset?
If not, try to give it a go. Hard reset is not something that you should afraid of.
I had one problem in the past (strange popup error everytime sending SMS) which I cant find any answer elsewhere. Even I hanged out in Microsoft.com, WinMo forum without any help.
I did hard reset, and the problem is gone!
I suggest to hard reset and use it for couple of days.
EDIT: Updating this post on 23/07/09 I got rid of the problem on the Tytn II and never had the problem again, didn't know what I did to solve it until I got a HTC Touch Diamond 2 with the same problem. To solve this problem switch band from auto 3G/2G to 3G or 2G only, this means changing the band under phone options in the settings to WCDMA + UTMS 2100 (3G) or GSM + AUTO (2G) only. Changing your SIM therefore network provider may also solve the problem without changing the settings above. Hope this helps someone.
EDIT2: Also read this thread http://forum.xda-developers.com/show...standby&page=2 where the resolution was to get a new SIM.
nlel said:
I`ve been doing soft resets now for 13 days I know that works... I last reset this morning. I am going to try and run now without a soft reset for the next couple of days to see if not running WIFI and not running with a data connection whilst in standby makes a difference. That is the only thing I think it can be.
I`ve actually been doing this anyway for the last 10 days or so since I discovered the disconnect option in the GPRS connection manager.
Click to expand...
Click to collapse
This was a common problem with the TyTn and there were a few workarounds that could be done to avoid it.
However one of the things I really like about my Kaiser is that I have not had a single freeze, SoD or any need for a hard reset in a month of using it - very stable indeed and I have loads of apps installed.
So, I kinda like the above advice to do a hard reset in case there is a bad install of something. It is most likely to be software related. ROMs can make a difference here but the shipped HTC ROM is fine in this regard.
Yes, your issue could be related to GPRS and Wifi left running. This could further be compunded by any software you have set to auto run like weather apps, messaging, push mail etc. So perhaps before a hard reset it is worth checking/stopping one thing at a time - GPRS/Wifi/ auto running apps in particular ASync. I have a feeling you may have a conflict in there somewhere.
Mike
No SOD here either. I have found this ROM really stable - and am loving the extra memory
EDIT: Updating this post on 23/07/09 I got rid of the problem on the Tytn II and never had the problem again, didn't know what I did to solve it until I got a HTC Touch Diamond 2 with the same problem. To solve this problem switch band from auto 3G/2G to 3G or 2G only, this means changing the band under phone options in the settings to WCDMA + UTMS 2100 (3G) or GSM + AUTO (2G) only. Changing your SIM therefore network provider may also solve the problem without changing the settings above. Hope this helps someone.
EDIT2: Also read this thread http://forum.xda-developers.com/show...standby&page=2 where the resolution was to get a new SIM.
nlel said:
The thing is I haven't installed any apps since I got the device except Googlemail JAVA but I had my first SOD before that was installed.
I don't leave any apps in the running memory either. Its got to be to do with leaving the GPRS data connection running or the Wifi enabled when the phone is in standby - both of which I did in those first 6 days.
Click to expand...
Click to collapse
That sounds right but then so do I sometimes and I don't get the SoD. If you have a full back-up I'd be really tempted to try a H/Reset.
Mike
I have found that on most of my HTC devices with a variety of ROMS that letting them go into standby with the wireless still enabled will cause response problems. Usually I find that they will wake back up but respond very slowly - particularly the hardware keys until I have turned the wireless off again. I assumed it was some kind of memory leak.
mikechannon said:
That sounds right but then so do I sometimes and I don't get the SoD. If you have a full back-up I'd be really tempted to try a H/Reset.
Mike
Click to expand...
Click to collapse
I think it maybe a question of how often you let it go into standby with the data connection active...and whether anything happens whilst it is in this state, in those first 6 days I would kick off a data connection not realising there was a disconnect option... and have it run for however long untill it automatically disconnects.
I could put it into standby with the data connection active and most often it will come out of standby but maybe sometimes it doesn't. If you are not always doing this then perhaps you never encountered it...
I dunno if it doesn't work then I`ll try a hard reset once I have my data connection settings written down somewhere.
OK, good luck with that - and will be useful info if you post back how you get on with it.
Oh and I notice you say "let it go into standby". - From my Hermes days I learned never to let it do that by itself, I would always do it manually, something I have done automatically since.
Mike
I got in the habit as well with my Hermes, always manually turn off WiFi when done with it. More than once I found the hermes stone dead overnite after I forgot to turn off thr WiFi. When this happens, the phone gets quite warm so something bad is going on when this occurs.
I have seen this 1 time so far with the Kaiser, I used WiFi and left it connected, powered off and holstered it. About 30 minutes later I put my hand on the phone and it was Hot. The battery was down 50% so there is some hi-power consumption condition that the phone gets into. So I continue to be very carefull with WiFi use.
no sods or soft resets. I have used hermes and istall countless rwm6 roms on it and none compare to the stability of this rom on the kaiser apart from couple minor bugs.
About Esmertec JAVA Enviroment Stability
Hi,
I used my TyTN with Esmertec VM and all software tried on it worked fine. Then when my Kaiser arrived I installed the same apps and some of them didn´t work. To be more specific I did run Leisure Suite Larry without notice on my Hermes, but it goes black in my Kaiser, just don´t run, I must press OK button for return to Today Screen and kill Java process.
Is there an update or workaround for get working those apps?
Regards,
Taguapire.
Starting to get a bit worried about my TyTN II now
Had to soft reset it twice in the last 2 days now
Today it had just been sitting on my desk connected to my PC all morning (about 6 hours)
Then I noticed the clock vanish, left it a couple of minutes and then picked it up
Tried to unlock it but it was totally unresponsive so had to soft reset
The only things that were running were the HTC Home plugin, batti, Spb Diary and Spb GPRS Monitor (have now disable batti as only used it for the battery level across the top)
I don't leave GPRS, 3G, WiFi etc running I always close it down when I've finished using it
Seems to be a memory leak in something somewhere
Any ideas guys
Everton1878 said:
.....
Tried to unlock it but it was totally unresponsive so had to soft reset....
Click to expand...
Click to collapse
Do you mean the device-PIN lock (ie the 4 digits unlock screen to protect the device) ? Cause i've experienced there's a seriously bad bug in WM6 (so M$ is to blame for this) with the device-PIN... It causes the device to hang, to 'forget' mail accounts etc... It's very annoying bug, cause i'm carrying around my TyTNII totally unprotected these days...
Dunno if this is the reason for your troubles too, but it can't hurt to have a look into that
Everton1878:
Maybe it was Spb Diary or some other process that was resident (use TaskMgr - Task Manager 2.7 - to check processes). It all depends on what 3rd party applications you have installed on your tytn II, some mess with registry or keep resident processes.
mikechannon said:
OK, good luck with that - and will be useful info if you post back how you get on with it.
Oh and I notice you say "let it go into standby". - From my Hermes days I learned never to let it do that by itself, I would always do it manually, something I have done automatically since.
Mike
Click to expand...
Click to collapse
Well I went approx 37 hours before I encountered a problem... it wasn't an SOD but I couldn't connect to a data connection. I hadn't used the device for a few hours no data connections running obviously when I tried to connect, it kept trying and trying and eventually popped a message saying that it couldn't connect for unknown reason and that I should reset my device.
Thinking that maybe the GPRS was down I left it overnight and tried again this morning same problem. Eventually I decided to soft reset as suggested and the data connection worked again immediately afterwards.
This is the first time this has happened to me and in view of this fact I think I was better off doing intentional resets, ie not waiting for it to force me into one (it only went 37hours!!!).
Anyway some people said they went 11days and counting without soft reset so I`m going to try again w/o soft resets and see how long I can go hopefully without SOD as well.
Doing it daily meant I was never forced into one and I liked that.
That problem below could happen, for sure, I experienced once or two before (with MDA Pocket/Magician). But it is not a plaque ...
How many times have you experienced that connectivity issue? Once? Good ... dont worry then!
Me personally, I have never soft-reseted my Kaiser because of SOD.
And I think your problem is obvious, Kaiser has problem with standby when you have data connection/wifi/etc. It must be something related to that one.
I have never put my device on standby while the data connection is still active (It could be just me, but this is also obvious for MOST people).
nlel said:
Well I went approx 37 hours before I encountered a problem... it wasn't an SOD but I couldn't connect to a data connection. I hadn't used the device for a few hours no data connections running obviously when I tried to connect, it kept trying and trying and eventually popped a message saying that it couldn't connect for unknown reason and that I should reset my device.
Thinking that maybe the GPRS was down I left it overnight and tried again this morning same problem. Eventually I decided to soft reset as suggested and the data connection worked again immediately afterwards.
This is the first time this has happened to me and in view of this fact I think I was better off doing intentional resets, ie not waiting for it to force me into one (it only went 37hours!!!).
Anyway some people said they went 11days and counting without soft reset so I`m going to try again w/o soft resets and see how long I can go hopefully without SOD as well.
Doing it daily meant I was never forced into one and I liked that.
Click to expand...
Click to collapse

Nexus one Wi-Fi is corrupted...

Hi everyone,
I was driving from Wash DC to Montreal about 3 weeks ago. Once I got to Syracuse NY my N1 just froze. I took off the battery and then it wouldn't boot. ( I was running frf50 + froyo radio since the first day it was leaked). I thought maybe a routine wipe would fix it. It didn't work. I was out of options and had to wait until I get to montreal to use a laptop and see whatsup. Once in Montreal I downloaded a Rordriguez Froyo and the phone booted up. Now the problem started. Wifi doesn't work. Whenever I turn it on it says unable to scan for networks and then another error pops up saying " Sorry! Activity wifi settings (in application settings) is not responding." I tried a million different roms and radios and the problem persists... Yesterday I flashed another froyo rom and wifi worked and actually connected to my home WLAN. Then suddenly it stopped working again... Can anybody help me? this is so frustrating, especially since I have only 2 bars of EDGE in my basement. I think it might be the Wifi driver that is causing all this. If somebody can link me with the Wifi driver I might be able to fix this problem...
Thanks!
PS: All radio related stuff work ( bluetooth, 3G...)
if you flashed a lot of roms....and it didnt work, chances are its a hardware issue, not a wifi driver issue as thats reinstalled with all roms

Milestone Wi-fi/3G connects but not send data

Hello there,
As a newcomer, I found out these foruns filled up with great information and guys willing to help, so came here to ask for some help ....I am both excited and dissapointed with my brand new Milestone. Bought the handset about 5 days ago, which came with Android 2.0. Then updated it straight away to version 2.1 via "Motorola Software Update". So far so good ...here´s the problem I am facing :
While connected to wi-fi or 3g(issue is easier to notice due to 3G icon at the task bar, which points out in those small arrows data that is being sent/received) phone stops to receive data out of the blue. All connectios are cut off(it also happens when the handset is locked up). Some basic trouble shooting i did:
- tested all pcs connected to the same wi-fi network. No issues detected for these
- reset wi-fi router configs. Didn´t work
- tried other wi-fi router. Presented same issue
- swapped another carrier chip to test 3g connection. Presented the same issue
- tested my GSM chip on ther phone. Worked properly
- Reset phone to default settings. This time the connection took longer to drop, like 30 minutes, instead of the usual 10 minutes. After the first drop, it´s started behaving the same way again.​
It seems pretty much that there an issue going on here (obvious...hehehe). I am considering the following:
- Might be a software issue. So, right now i am downgrading it back to 2.0 version, check if it works properly and then move to 2.1 hopping to get the issue fixed.
- Use retailer warranty and claim for a new phone =/​
Could you guys help me out ??
Thanks in advance and Best Regards !!!
Guys, after downgrading version to 2.0, phone stills presenting the same issue. I think it´s turning into hardware issue =/....does anyone have a clue about it?
Thanks and Best Regards!!!

[Q] GPS not working

Help please! GPS has stopped working suddenly on my SGS. I had an overclocked (1120 Mhz) SGS running Darky's ROM 9.3. Everything was okay till two days back.
I guess it maybe because of too much apps on my phone or the fact that my kid had dropped it once or twice. There were no problems initially. Then phone had rebooting issues.
I've since formatted it yesterday night and it seems to be okay in terms of rebooting and stuff. I then noticed today that GPS was unable to pinpoint me on GMaps. All I saw in Google Maps was "Your current location is temporarily unavailable"
I thought it maybe bad 3G signal and I tried it outside --> No detection. Back at home I tried with Wi-fi having ticked all 3 options in Settings --> My Location. Still no use.
I then decided to run *#*#1472365#*#* but nothing comes up --> NOTHING! I tried with the tool "SGS Info" (GPS Test/ Settings) and ended up with the same result. Other options in "SGS Info" seem to work fine.
Now I have a feeling my GPS may be malfunctioning or worse broken for good. Can someone clarify this? It would also help if you have suggestions in terms of any other tools, so that I can check the GPS unit of my phone!
Could be hardware more likely the rom or software malfunction .
best would be flash stock rom via Odin and test if its hardware you stand a chance of warranty repair with stock rom .
jje
^ Good advice. Stock ROM is always good to try, first, you may want to try what's working for me at the moment.
Download an app called GPS test. Try it in a few different areas of your house to get the best result, but see how many satellites you can pick up. Generally, I find I get a decent signal if I can lock 5 or more satellites. Gray means they are found, but not locked. They will be coloured when locked on. anything above 20 is generally a strong enough signal to provide a decent GPS signal.
I've found that keeping my GPS close to windows or "in view of the sky" actually helps my signal quite a bit, even if its just to lock the satellite, then I can bring it away from the window.
You may also want to read this thread, should neither of those help you.
The GPS on the Galaxy needs some TLC in order to get working properly, but with a little playing around you can find what works for you.
I went back to XXJPX - that's something that came in Dec 2010. Stock ROM from Europe I guess. But still the same issue. Thanks for the suggestion though!
I have tried putting a bit of pressure on the top portion of the unit. But no GPS detected Looks like I got to try to get it repaired. Now that I am on stock ROM I guess it should be fine in terms of warranty. Thanks for the links and your suggestions.
Well, know what; I tried again in a more open area (importantly in a not so remote area) and it works - at least in GMaps! I am still on XXJPX, so I am unable to say whether something went bad in Darky's ROM, but I am happy nonetheless!
fd99601 said:
Well, know what; I tried again in a more open area (importantly in a not so remote area) and it works - at least in GMaps! I am still on XXJPX, so I am unable to say whether something went bad in Darky's ROM, but I am happy nonetheless!
Click to expand...
Click to collapse
Theres the clue the killer rom Darkys.
jje

Loosing randomly 3G or telephone signal

Hi all,
Since about 1 year i'm a happy owner of the Galaxy Note. As the stock rom was quite crappy (eating battery like crazy) I decided to swap it with a CM10.0 flavor (Cookies & Cream).
Well, installing the ROM went fine and the phone worked great, except one thing.
Since the beginning that i'm using custom roms on this phone, i'm randomly having issues with the telephone or 3G signal. As I thought, maybe the ROM is full of bugs, I wiped the phone and installed the official CM10.0 ROM. Unfortunately that solved not my problem. Since a couple weeks ago i updated to CM10.1, and still having this issue.
However, some issues where solved since the last upgrade:
- First ROM (CM10 flavor, Cookies & Cream): randomly dropping the signal, and asking for a SIM pin. Sometimes even a restart was needed
- Second ROM (Official CM10): same as above, but less issues with the SIM, mostly signal related
- Third ROM (Official CM10.1: SIM issue gone, however the phone is sill loosing the data signal + sometimes even the telephone signal (restart needed).
When I loose my signal, something it's just the data connection (3G/H). The strange thing is that most of the time that this happens the data connection or telephone signal restores when I enable/open the screen by using the side/home button. Well, that's very strange as I have no power saving apps or something like that running.
But unfortunately this is not always the solutions. Usually 1x per 2 days I have to reboot the phone in order to bring the signal for telephone + data back alive.
SIM has already been replaced, with no luck. I did install this ROM on another phone (from a friend) as well - which had in the beginning the same issues, however things seems to be become stable (haven't heard him anymore)
I already tried different modems on my phone (XXLSA / XXLSX, currently using XXLSO), but none of them solved this loosing data/telephone signal.
It starts to drive me crazy, as I use this phone for my work too.... being unreachable is quite annoying
Anyone an idea what goes wrong here, or how I can find out why this phone is going nuts?
Nobody that could explain why my phone is having this behavior?
liteonit said:
Nobody that could explain why my phone is having this behavior?
Click to expand...
Click to collapse
+1

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