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Hi Guys,
Ive spent the last 4 hrs trying to figure this problem out and i still cant fix it. This evening i upgraded my HTC branded TyTn II with the official WM 6.1 rom from the e-club aussie website. All went well and when i started up my device everything seemed fine. i was able to send a mms and make a call and i even received a sms from a mate. The problem started when i tried to reply to the sms. i kept getting an error saying " Your Txt Message Could Not Be Sent " and at the bottom of the screen i get a msg saying "error synchronizing". i have no idea what could be wrong? i tried doing a hard reset and even reverting back to WM 6.0 i still get the same problem. I have had this phone for months and nothing like this has ever happened. I am on the Telstra network.
Please any help would be greatly appreciated i cant have my phone not being able to send sms and not being able to receive mms!! as these are the features i use everyday!!
Dabuntz said:
"Your Txt Message Could Not Be Sent " and at the bottom of the screen i get a msg saying "error synchronizing".
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Just had this today myself. I'm not an expert here, so there will probably be more intelligent replies, but try this.
Be sure that ActiveSync isn't running in the background and that you set your connections to point to your GSM carrier, and Internet, rather than work network. See if that does it.
I had this issue with a ROM a while back.. it usually only happened when in landscape mode.. and also happened when another message or phone call was incoming.
Would be useful to see if this is a ROM related problem or a Radio related problem though.
Have you tried another radio?
Or disable 3G and force a pure GSM band.
I had this issue with several phones...
BillTheCat said:
Just had this today myself.
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Also happened to me for the first time at 2:52pm today. I was using my Tilt in landscape mode, and immediately after the error came up, I received a text message. I then tapped to retry the send, and it worked.
Hopefully this is just a hiccup with the network...
I am from the UK and have been having the same problem over the last couple of days, aswell as the data not working either!
Phone my supplier (T-Mobile UK) and they said the data was caused by the 3G network being down but couldnt explain the text problem, they sent me some settings and restarted the phone and it seems to now work!
gidwick said:
I am from the UK and have been having the same problem over the last couple of days, aswell as the data not working either!
Phone my supplier (T-Mobile UK) and they said the data was caused by the 3G network being down but couldnt explain the text problem, they sent me some settings and restarted the phone and it seems to now work!
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Yeah it finally started to work today!!! i dont know what was wrong i called up telstra and abused them a bit and then a couple of hours later it started to work haha i think it probably was a network issue.
thanks for all your help guys
I have an unlocked At&T tilt and my service t-mobile. Lately my text messages have not been able to send. I can recieve text but i cannot reply. I'm thinkin its cuz i dropped my phone before but maybe thats not the case..Does anybody know what the problem is? I have full reception nd everything also when i try to send text. Thanks
Do you have the funds to send it?
Yeah i have unlimited texting. ive had the phone for like 3 months now. nd im just now experiencing this problem
This might be a longshot, but...
Do you happen to know if the people you are having problems with "Replying" to are using a Samsung phone?
I have three contacts in my list and am unable to reply to them. They are all using Samsung phones. Instead I have to create a new message each time I reply to them, which is quite cumbersome as I normaly turn of my phone right after sending, so I'd first read the "Your message could not be sent" notification a day or so later
I've tried replying to them with dumbphones aswell with the same problem, so I don't think it's WM specific though
I have no idea...everytime my message doesnt send, it says "error sychronizing". i dont know what that means but i know it has somethin to do with the active sync
Error sync?
Uhmm... are you sure your not using Outlook or something else? Might be you just selected wrong... But here are the tipical reasons why a mobile cannot send a text message:
-Lack of funds
-Config error (wrong message service center number, but normally config is auto)
-Lack of network connectivity
-Other phone disable, unavailable, disconnected
-Provider error
my phones done that a few times I just wait a few mn then try again and it usually works but on the otherhand trying to send and recive pics has always been a pain for me.
I dont know...i still have this problem. Sometimes it sends, but most of the time it doesnt. it pisses me off. everytime it doesnt send, it always says "error synchronizing". Maybe its cuz i have an unlocked phone?
That my be it. Because you know, you're the only one with an unlocked phone.
Seriously Have you tried a Hard Reset. Back up you stuff first.
You may try another ROM just to see if that ROM has a bug.
Same problem
hi i been having the same problem
steps i tried:
turn phone off and on
soft and hard reset
flashing new roms
inserting a different sim card. and they have no problem texting
take out all sd cards battery and turn phone off and on
and i am still unable to text it works sometimes and sometimes it doesn't. full reception and everything i can receive text from everyone but i cant reply to none. girlfriend has a samsung blackjack but we never had a problem texting eachother before and friends with iphones various phones but i still cannot send a text!EVERYTHING ON THE PHONE IS FINE EXCEPT TEXT!!!!
weird, Im having the same problem. Sometimes It says error sending message try again. When I touch the try again it sends again sometimes it doesnt send and sometimes it does send but they person recieves the message like 4 times. Its annoying..it recently started to do this. About 2 weeks ago roughly. I dont really remember. Im thinking about switching radios but I dont know which one to use. Im in Houston any suggestions?
Faced that before too
Either
you don't have good signal
Or
the contact name contains <> brackets as shown or other symbols in his/her name
You can try sending to a number 1st without opening the contacts
If it works, you have no settings problem and try changing the contacts name displayed
if not
try hard resetting
Good luck
EDIT: the above is for cannot be sent msg
jdmxjoe said:
weird, Im having the same problem. Sometimes It says error sending message try again. When I touch the try again it sends again sometimes it doesnt send and sometimes it does send but they person recieves the message like 4 times. Its annoying..it recently started to do this. About 2 weeks ago roughly. I dont really remember. Im thinking about switching radios but I dont know which one to use. Im in Houston any suggestions?
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I get this message every once in a great while on a stock Tilt. It's frustrating when I've typed in a really long message! Only once have I noticed that I lost my connection/signal.
This problem is almost as annoying as the fact that I can sit perfectly still in my living room, and go from full signal to one bar a dozen times during a conversation.
same thing is happening with me. the last couple days i would get peoples text messages late, and then today it started, where i couldnt sent text messages, and i would get that "cant send text" message.
and ive upgraded to a new rom, then it started to happen, i dunno if its the rom, my phone, or maybe my sim card.
I started having this issue 2 days ago and its driving me nuts. everything else works but I can't seem to send any text messages out. I can get messages from anyone but sending it out... I keep getting"your text message cannot be sent"
I too have flashed 3 different roms, radios, tried other sims all to no avail..
any other suggestions?
I'm having the same problem, anyone have a fix?
MBro87 said:
I'm having the same problem, anyone have a fix?
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I was able to fix mine by turning off 3g. I have an unlocked Tilt on tmobile. Some how 3g in the comm manager got turned on and that was causing my issue. Not sure how it got turned on since I didn't have a 3g button but with Advanced Config I added 3g button turned 3g off and now all my text's work just as they use to.
rsfaze said:
I was able to fix mine by turning off 3g. I have an unlocked Tilt on tmobile. Some how 3g in the comm manager got turned on and that was causing my issue. Not sure how it got turned on since I didn't have a 3g button but with Advanced Config I added 3g button turned 3g off and now all my text's work just as they use to.
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I have a Tilt unlocked for Tmobile as well and am still having this problem since Friday. How exactly do you add the 3G button to the comm manager? Is there any other way to turn off the 3G setting? Thanks in advance.
MBro87 said:
I have a Tilt unlocked for Tmobile as well and am still having this problem since Friday. How exactly do you add the 3G button to the comm manager? Is there any other way to turn off the 3G setting? Thanks in advance.
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Disabling 3G worked for me too. I turned it off using Comm Manager and text messages started to work fine!
For those of you who may not have the same version of Comm Manager, here is the registry key that apparently controls this:
HKEY_LOCAL_MACHINE\Software\OEM\UMTS\OpMode
This is a dword value. Set it to 1 to disable 3G, and to 0 to reenable it.
Remember, that you will need to power cycle the phone after changing this value.
EDIT: It looks like T-Mobile is doing some testing (confirmed for Seattle area) in anticipation of launching 3G network some time in the future. I'm pretty sure that these are related. Looks like all phones that support 3G are having issues with sending text messages.
Eh I had a weird error once. This error happened while I was sending a message and the other person was sending me a message. So what happened, I sent it again after I received the other message. But it stayed in my outbox, so it kept on sending the same message to her every couple minutes lol. I had to like delete the whole messaging inbox to make it stop.
Hey everyone,
I face a SMS sending problem. I'm texting to Australia quite often and I'm (different to my t-mobile button above) with E-Plus. A long time me and my partner down under had no trouble sending/receiving text messages. But lately only half my texts get through.
We had a problem earlier this year when she was with Optus. All of a sudden my messages did not get through anymore. All of them. Then she changed to Vodafone and it seemed to work. But E-Plus (I'm actually with MedionMobile, just using E-Plus network) made their messages cheaper and now I face this problem!
It's really anoying. Now -
when I have such a problem - does it have anything to do with my Radio / Rom installed on the phone? Or is this just a network fault?
Would changing to Vodafone solve this problem since Vodafone Germany and Vodafone Australia are partner networks?
It's just that E-Plus is so much cheaper (1/3 of the price for a SMS!)
Please try to help me!
Is your operator billing you for the txts? If so, you can be sure they're transferred to your operators server correctly and your phone's alright. But you probably won't be able to get a deeper insight into what happens after that- if and where your txts are lost....
Changing networks MIGHT help, but don't count on it.
You might wanna try sending your txts using an internet-based service?! just to check... and, btw, that might be cheaper, too. I remember seeing a tool that allows you to send txts via internet-based services from your xperia using your data connection. i just can't seem to find it right now.
first: thanks for your help!
My operator is billing me for the text messages, yes. So they send it correctly. I even tried out to get a confirmation for sent items, you know? I always get the message that it has been delivered. But then she does not get the message...
I tried out to send messages from two of my class mates and from my mums phone as well as from my dads phone. Their messages all get through...
I think I know what you mean with internet based SMS sending. Innosend is such a service, huh?
But items sent throught that service do not get stored in my SMS store...But I will try it out, I guess. As well as I try a Vodafone SimCard.
I hope there is nothin wrong with my phone...
Out of interest, what phone does your partner have?
Oh, I think you got me there. Long time it was a Sony Ericsson...older one. But she got a new one two weeks ago or so. But I don't think it's her phone because the fault occured on both, her old and her new phone. I'll write it in here as soon as I know...
Ah ok cool. The reason I was asking: When I got my Xperia I soon realised that my gf was only getting around half the texts I was sending. It drove me crazy as nothing seemed to fix it - I got my phone replaced, she got hers replaced, we both got new SIMs. Just like you, the texts were showing up on bills, and O2 could see them going through their message centre, so they could not identify the problem.
Eventually I figured it out, my gf did not receive my messages when they were longer than a single message. Anything more and it simply did not show up on her phone (LG Renoir), but still seemed to send successfully and show up on my bill. I then realised that the same thing happened when sending long texts to my friend (also an LG, but a Viewty). They can both get long messages from other people, just not me, so I think there must be some sort of incompatibility between the Brands/softwares.
Probably of no help to you really, but maybe you send long messages too?
No, it's fine since I experience such a thing on my own now. Thanks for sharing! I'm gonna ask her what kind of phone she uses now. Today I removed the SIM Card from my phone and replaced it. The Xperia did a new setup on my network and afterwards my 2 sent messages came through. Maybe I just had to do that because I flashed a new Rom and later a new Radio without renewing my network options...
As you, I do not have a clue where the problem is...But also takin my mums T-Mobile Sim Card in my phone she got all messages. I believe it's the operator...I keep you guys updated when I have my Vodafone card or if it should work normally now...
Thanks for your help. Always appreciated!
edit:yes, I experienced that longer messages have less chance to get through. Sometimes they are messed up or just the first part (first 160 characters) get through...hmm
Hi,
I have had the HD7 for a few weeks now... before the nodo update i never had a problem with it but ever since then, i keep getting a lot of error messages for text messages saying the message wasn't sent. This usually happens when the signal is 1 bar or no bars (but signal is still there) and sometimes even happened with full bars.
Anyone else have this problem? I am with Bell in Canada
same also with hd7 in tmo usa
same problem 02 UK
However ive found that if i go into the settings and into the carrier options and switch off 3g, everything works fine , texts are sent and received and i have no issues
this problem seems to come and go for me so im presuming its the same deal that you have - when the 3g signal is low its unable to connect correctly - and since it has a 3g signal it dosent auto downgrade to the lower speed connection - so manually disabling 3g forces it to connect at the slower speed
hope this helps a little
feel free to tell me im talking bollocks tho - this is just my experience of the problem
No message errors here on O2 UK. I've had the HD7 since release & use messaging a lot. I don't get a 3g signal in my area, so that might be a factor.
Sent from my HD7 using XDA Windows Phone 7 App
Hey mate...Bell in Toronto area here. I've been getting the same thing, rather often tiotoo A few times I think it was due to receiving a text the same time or very shortly after trying to send one..it's weird though, pretty much every time I click to resend it goes no problem. You're not alone with that issue mate lol
phew ok awesome then... it hasnt been doing that for me ever since i started this thread lol, so i am a little happy for now... i am going to send off emails to bell and HTC and see what they say regarding this issue.
As per the 3G connection trick, as soon as i turn mine off, i lose all signal from the phone... the dialer just says "emergency only".
Thanks
saketh321 said:
phew ok awesome then... it hasnt been doing that for me ever since i started this thread lol, so i am a little happy for now... i am going to send off emails to bell and HTC and see what they say regarding this issue.
As per the 3G connection trick, as soon as i turn mine off, i lose all signal from the phone... the dialer just says "emergency only".
Thanks
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I think it is a network issue. I'm on Telus (sharing towers with bell) and I have this problem on my HD7 and Galaxy S. Only in the last couple weeks.
I have to keep resending texts
Blue1k said:
I think it is a network issue. I'm on Telus (sharing towers with bell) and I have this problem on my HD7 and Galaxy S. Only in the last couple weeks.
I have to keep resending texts
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Oh yeah that's right... i forgot Bell and Telus dont have edge bands. Hopefully the text messaging thing can be fixed soon... its getting annoying now.
I've been having the same problem. I used to send text messages in the loo's on my break, but now if I go there the signal is weaker and it fails alot. never used to before nodo.
This has been an issue for me since Day 1. My college is in a low coverage area and anytime im here, i sometimes get the error message.
I dont pay it much mind because if my phone is showing 1 bar or no bars, then it is obviously not the phone's fault(in my case) but the fact that I am just in a low coverage are and it struggles to get the message out.
This happens more so with my pic message than text message.
Sometimes people have also told me they have text me and I never received it or I'll text them and they never receive it.
carmeng4evr said:
This has been an issue for me since Day 1. My college is in a low coverage area and anytime im here, i sometimes get the error message.
I dont pay it much mind because if my phone is showing 1 bar or no bars, then it is obviously not the phone's fault(in my case) but the fact that I am just in a low coverage are and it struggles to get the message out.
This happens more so with my pic message than text message.
Sometimes people have also told me they have text me and I never received it or I'll text them and they never receive it.
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did you check with anyone else in t-mobile that goes to your college? I do remember reading where people are complaining the hd7 has a weak antenna.
But even then so, 1 bar is no excuse for a text message to not go through.
I have the same problem. my phone will have full bars one moment then the next it will be down to one and "cant send: text message error" its annoying because i will reply and then look at my phone a hour later and see why they havent replied and the message didnt even send >_<
Some other times my phone get NO signal at all for a couple minutes then randomly has full bars again, its really irritating. I live in a college town where everyone here gets good signal.. no reason for this. I dont really remember it happening when i had the February update.
Ok so i sent HTC an email and this is the reply I got.
I understand that since performing the nodo update on your HTC HD7, you have been having issues sending text messages. I checked around with several of my coworkers and tried to find other instances of this issue occurring from other forums, but it appears to be a fairly uncommon issue. I took a look at the forum thread that you started and obtained more details such as this usually tends to happen when there is low signal. I see that some of the other posters recommended reverting to 2G in such a situation and that is not a bad idea. You can enable 2G only by going to Settings> Cellular. Additionally, the way you hold the phone can affect the signal as well. You may want to try holding around the sides so that your palm does not come in contact with the back of the phone, which can block the signal. Aside from that, you can also try a factory reset in case an issue occurred during the update and did not install properly or caused corruption in some of the files in the phone’s software. Please be sure to back up the information on your phone and the go to Settings> About Phone> Factory Reset.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 11CACW17ENA000115.
Sincerely,
Lydia
HTC
I'm glad I am not the only one having this issue. (T-Mo USA) Mine started acting up last night with my 3G being EXTREMELY slow loading web pages and then ultimately not being able to load anything. Then this morning I am unable to send text messages, but randomly I will receive many emails and texts (like I only have a connection for a few seconds), then when I try to reply I am unable to send. Very frustrating.
i too have experienced this so here are some tips. For me i only get this problem when pressing send and right away press the home key or back key which interrupts the sending process result of fail sending. Enabling 3g if you dont have it is another problem so disable it. I also get this problem when locking the phone right after i press send so wait till it finish and then lock .
i hope this helps, if not restart the phone, and if that doesnt help take it to tmo and exchange =)
I've had this problem on my Omnia 7 since day one. Always have to disable my damn data.
And the ***** of it is when I go to re-enable data afterwards I have wait a few minutes to get it working again. Sometimes I have to turn the phone off and on in order to get data.
It's not a cell carrier problem since on my Diamond 2 I never had a problem, and the same thing with the x10.
Same problem with Samsung Focus on Bell. After NoDo update, SMS has been useless. I will get SMS, although often late. Sending is worst, I get the dreaded 'cannot send' message. I will occasionally be able to send some. Wondering if it's a signal issue. However, I can send just fine putting my SIM in another phone.
I've had T-mobile HD7 since last november, my girlfriend and I exchange about 30 messages every day, never had this problem before the NoDo update, not even once, no matter how bad the signals were. Im 99% sure its NoDo update causing this not t-mobile network. It's so annoying when you text somebody then go do something else, 20 minutes later you check back and see this un-happy face and can't send message.
BTW, Factory Reset won't help, tried that.
seantan2001 said:
I've had T-mobile HD7 since last november, my girlfriend and I exchange about 30 messages every day, never had this problem before the NoDo update, not even once, no matter how bad the signals were. Im 99% sure its NoDo update causing this not t-mobile network. It's so annoying when you text somebody then go do something else, 20 minutes later you check back and see this un-happy face and can't send message.
BTW, Factory Reset won't help, tried that.
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yeah tried that too man... WPcentral wrote an article asking other people if they are having that issue and it seems some are and some arent.
http://www.wpcentral.com/sms-issue-hd7-Nodo
It will happen occasionally if I'm on Edge network. If I have a solid 3g signal it never happens.
Ok everyone figured I'd come here to where the experts live. Haven't been here in awhile.
Recently my S8, wifes S8, and our sons S8+ all have the same issues.
The first issue is texts get stuck "sending". This happens with WiFi on or off, with wifi calling on or off, and I even tried changing off LTE to just 4G/3G/2G and even 2g in settings to see if that would help. I'm on the latest firmware from TMO ending in QEF, well we all are.
The other one is apps like FB and others aren't alerting but they will show the number of alerts even after they've been checked. I've reinstalled these apps and the problem persists, and then I can reboot my phone or wifes phone and all the alerts start working again for awhile and then die eventually.
The texting issue though persists and is random when it will hang and when it doesn't.
According to TMO rep at the store it's a bug in the firmware with bixpy that was pushed out, but I frankly don't buy it and figured I'd hit the guru's up here and see if you guys have any thoughts.
Thanks in advance guys and gals....
I too have had the random "texts get stuck sending" issue. I haven't had it in a while though (now that I've said that I'm sure I will).
I unfortunately don't have any suggestions.
I ended up using googles version of messages due to this. Only on stock text app do i have any problems anymore. I also noticed on the stock app that my phone would say "sending" when the other side would actually get it, but it was at random.
You don't have a cellspot repeater or router do you? Last time I had it, my device was hung and needed reboots. Just a thought.
Thanks for the feedback, yes I have a cell spot, but I also have the issue other areas of town too with no real specific place thatbit always happens.
I'm going to reverse back from the qef firmware and see if that resolves things. This has been so annoying, and it just started about two weeks ago.
Thanks again everyone.
I have had the same issue with sending texts too. I have been using the stock messenger app. I may just switch to textra.
Same issue here. A temporary fix, try turning on airplane mode and off. Works for me a times
Also happening to me on the XAA firmware (have unlocked NA variant) with the stock messaging and Google messages.
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
rabilancia said:
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
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Just get a app disabler for Samsung from play store like BK Disabler.
If I were you, just download Android Messages. It's simple and fast.
However, I do not recommend disabling stock messaging, unless you don't like getting EAS (Amber/Weather/Presidential Alert)
Having the exact same issues and it's driving me crazy because I really like this phone. I don't get notifications for any of my apps but when I open them I can see the new messages. A reset seems to fix the problem but it only lasts about an hour before it starts doing the same thing. I've tried using different messaging apps but the same thing. And the fact that I don't get notifications for other apps it can't just be a text messaging issue right?
Happened to me for almost 2 months but haven't had an issue in about a week. Called t mobile, they created a ticket and said they'll be working on it. Few days after speaking to them, problem went away.
This has been happening intermitantly for me as well. It's been bad the past three days. I'm currently in coversations with T-mo's engineering team and they seem to be coming up with a bunch of dead ends. It's not a location based thing as it's been happening over a 20 mile radius in the past few days for me. Other people on T-mo network that I'm freinds with or I work with aren't having any problems. I'm wondering if just a fresh SIM card could solve it?
I have data connection although it seems a little sluggish compared to when I originally got the phone. Similar to OP I've tried all the "G's" modes, with wifi calling on, with it off, with cellular network preffered with wifi calling on and off. With Textra, with stock messaging app. I've factory reset to no avail. I've pulled and re-inserted the SIM card to no avail. This is incredibly frustrating for a flagship phone on a network where I've had no previous issues.
UPDATE: T-Mobile sent me a new SIM card and that seems to have cleared up the issues. Not sure if it just hapened to coincide with T-Mo tower fixes or anything else like that in my area but I'm back to normal operation. Anybody else experiencing this I recommend you push customer service to send you a new sim.
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
balthuszar said:
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
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i had same problem one of you is not using stock message app, if you check it ull find pictures all there i think its new messages plus thing