[Q] headphone problems offcial 2.2 HELP - Captivate Q&A, Help & Troubleshooting

I have had problems with the headphone jack on my Captivate. The sound is incredibly quiet on the right side. I have tried multiple headphones and even reset my phone, all with no luck. It all happened a little after updating to 2.2. Today, i noticed something odd: the right side will work when using externally powered headphones (in my case, an Xbox 360 gaming headset, Turtle Beach X11). Can someone help me figure out whats wrong? it has never been dropped or gotten wet.

It might be the headphones and not the jack. Do you have another pair that you can test with?

I have tried it with
Skullcandy 50/50
OEM Samsung headphones
Sony MDJR10
Rocketfish buds
RCA buds
All don't work.
Turtle beach X11 x360 headset is the only one that works, they ate externally powered through USB

Did you use compressed air to clean out the Jack? Pocket lint/ dust can get in there... If you can see a lint ball then take a paper clip and bend the tip with needle nose pliers, use the hook you made by bending the tip to get the lintball out
Your welcome
Now you say/press thanks
Teaching manners one person at a time

Did not help, thanks anyways

Related

Audio Cable Woes Anyone?

I purchased a Seidio mini-usb to audio cable and I cannot get output in both ears no matter what headset or combination of stereo adapters I use. If I hold a stereo adapter half way in the audio cable I can hear in both ears, but that hardly suffices.
Does anybody else own one of these? Do I just have a defective one or is there some secret I don't know?
Thanks
RK
I know that my room mate has a pair and they work fine. I would assume that it is just a defective pair, or your port is messed up.
I have 2 pair. One worked fine, but the cable is so cheap it started to break after 1 week, and only an hour or so of use. I bought another, and only get sound out of one ear. I think you might need to by one of the HTC remotes if you actually want something with quality.
http://cgi.ebay.com/ws/eBayISAPI.dl...item=350016629088&_trksid=p3984.cWON.m313.lVI
I bought this one, and it works great. Problem is that it's a bit bulky, but the cable quality is great. I bought one that just outputted audio only and it was small and skinny. broke in 20 minutes of use...
Look for one with a REALLY thick cable. The one above probably has one. The ones with "normal" looking cables on ebay actually have thread-thin wires that will snap in a week.
i have Seidio's 2-in-1 isolators, and they work fine for me, but it does take some doing to make sure the jack is fully pushed in. it goes in farther than the usual sync/charger cables. the main problem is the way it bends out at the jack, which prevents me from taking out my stylus easily.

are the HD2 earbuds good?

i'm looking at maybe buying a set of buds/canals for around AUD100. would this price point give a noticable improvement in sound quality over the stock buds?
i mainly play 192kpbs mp3's.
thanks.
The HD2 buds are crap, as with most prepackaged ones.
EDIT: However, the remote is useful. If you have a soldering iron you could solder the cables just over the remote to a pair of new ones that fit better (I did it with the extra iPhone cable that came with my Beats by Dr. Dre (Monster), great success!)
chribruu said:
The HD2 buds are crap, as with most prepackaged ones.
EDIT: However, the remote is useful. If you have a soldering iron you could solder the cables just over the remote to a pair of new ones that fit better (I did it with the extra iPhone cable that came with my Beats by Dr. Dre (Monster), great success!)
Click to expand...
Click to collapse
Cool! I would LOVE to try these too with my Beats... but I would rather get an extra Beat's cable to do it... can't bear to cut the ones I got. The Beats cable remote will still answer calls and pause music... any idea where I can order an extra?
The 'earbuds' that come with the HD2 are even worse than the Apple whites. Which should tell you everything you need to know.
They are horrible. It's like sticking a fruit pastel in your ear.
eskasi said:
Cool! I would LOVE to try these too with my Beats... but I would rather get an extra Beat's cable to do it... can't bear to cut the ones I got. The Beats cable remote will still answer calls and pause music... any idea where I can order an extra?
Click to expand...
Click to collapse
I don't know where to buy an extra in your case, but they do exist. Saw them at an Apple store where I live. I'd guess eBay is a good bet.
well i ended up buying some over-ear headphones. i mainly use them when the tv is being used by someone else and i want to listen to music/games, or for watching movies later at night.
i couldnt really hear alot wrong with the stockies though. they got a bit untrolled during mid-range heavy stuff, at loud volume, and not very strong bass, but i thought they sounded ok. horrible size and shape for my ears though.
i went with sennhieser hd25 sp2's. they seem pretty good overall and keep out backround noise at home.
Do other headphones work as antenna for the radio?
i have an issue with my HD2 that if i plug in a normal set of headphones (standard 3 pole 3.5mm jack) the phone starts randomly making calls
has anyone else had this ?
i would love new headphones as the standards are utter crap
rumpelpumpel007 said:
Do other headphones work as antenna for the radio?
Click to expand...
Click to collapse
the ones i bought do. very well. id guess, like most fm radios, any piece of conductive metal would tranmit and receive a signal.
rumpelpumpel007 said:
Do other headphones work as antenna for the radio?
Click to expand...
Click to collapse
no unless you can find another pair with a fm reciver that fits into a 3.5mm jack
so a normal set of headphones = no
The receiver is not in the headphone itself, so that should not make a difference at all.
i tested the stock earbuds today and i can't say that they are very bad in sound quality. but the music is not loud enough for me! will some other earbuds gain some level? sorry for my english...
the stock earbuds dont get loud enough for me sometimes, but they fit snugly for me and i like the design. i especially love the little remote on the wiring.
unfortunately, they dont really make the earbuds any better. i have had my hd2 for about three weeks now and my left bud is giving me sound issues. i gotta twist the jack a few times and wiggle it around to get sound back into it. its quite annoying.
do you guys know of any good earbuds with the remote on it?
the stock earbuds dont get loud enough for me sometimes, but they fit snugly for me and i like the design. i especially love the little remote on the wiring.
unfortunately, they dont really make the earbuds any better. i have had my hd2 for about three weeks now and my left bud is giving me sound issues. i gotta twist the jack a few times and wiggle it around to get sound back into it. its quite annoying.
do you guys know of any good earbuds with the remote on it?
donalgodon said:
The receiver is not in the headphone itself, so that should not make a difference at all.
Click to expand...
Click to collapse
I have some Etymotic HF2 haedphones and they work with the radio.... No problems with them. Sound quality is great and athough not bass heavy they are very open and natural with very clear seperation. They do work best with the foam ear tips over the silicone ones supplied and looking at getting some Comply foam tips as I want to use these on my bike and also keep out the road noise. The standard ones are OK and work very well.The sound is better for me using the foams so the better shaped Comply ones are my next purchase......
The Etymotic HF2's have been much better than any one's I have tried so far and comfortable if you are used to wearing ear plugs....
adam_r said:
i have an issue with my HD2 that if i plug in a normal set of headphones (standard 3 pole 3.5mm jack) the phone starts randomly making calls
has anyone else had this ?
i would love new headphones as the standards are utter crap
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=637502&highlight=HD25
joshuaadude said:
the stock earbuds dont get loud enough for me sometimes, but they fit snugly for me and i like the design. i especially love the little remote on the wiring.
unfortunately, they dont really make the earbuds any better. i have had my hd2 for about three weeks now and my left bud is giving me sound issues. i gotta twist the jack a few times and wiggle it around to get sound back into it. its quite annoying.
do you guys know of any good earbuds with the remote on it?
Click to expand...
Click to collapse
someone on page one said it will be possible to solder ur own buds to the remote. i am going to try that (will make some picture's) and report back, maybe ill even create my own topic if everything works out ok
I dont understand how you guys can listen to music on your HD2 - the headphone output is extremely noisy!!!
Whether I put in stock earbuds, Westone UM2s, or Audio-Technica CK100 trips it's just crap.
chris_ah1 said:
I dont understand how you guys can listen to music on your HD2 - the headphone output is extremely noisy!!!
Whether I put in stock earbuds, Westone UM2s, or Audio-Technica CK100 trips it's just crap.
Click to expand...
Click to collapse
its perfect with my philips in ear buds! i did used audio booster bass booster tho

Headphone Jack Problem???

Picked up the HTC Vivid yesterday, came from the Galaxy SII(gave to fiance) has anyone else noticed a problem with the headphone jack in that you have the really PRESS the headphone jack in, then if you just slightly twist the connector it will tell the device you've disconnected the head phones and disables the music?
This has happened with multiple headphones and is a major downer for me as I am very active when I have my headphones in, mostly this will become a problem while riding my motorcycle to work.
How are your headphone jacks????
Mine works fine. I'd say get a replacement...
Sent from my HTC Vivid using XDA developers premium app.
CEaton said:
Picked up the HTC Vivid yesterday, came from the Galaxy SII(gave to fiance) has anyone else noticed a problem with the headphone jack in that you have the really PRESS the headphone jack in, then if you just slightly twist the connector it will tell the device you've disconnected the head phones and disables the music?
This has happened with multiple headphones and is a major downer for me as I am very active when I have my headphones in, mostly this will become a problem while riding my motorcycle to work.
How are your headphone jacks????
Click to expand...
Click to collapse
I've had my Vivid since launch and haven't noticed any issues with the headphone jack yet. You might take it back to the store, compare against the floor model, and if yours definitely has an issue then show the AT&T employee and they should swap you out for a new one.
I have a specific pair of headphones that goes in the jack very easily until the last bit, then I have to push pretty hard.
I have not experienced any disconnect when twisting the connector so far. That would seem to be a hardware problem worthy of a return.
ok, I'm slightly relieved by this, I will drop by a store on the way home to check it out. Thanks all!
yea.. mine also seems very tight when i was testing the FM radio.. luckily i never use headphones so i dont really care.
my headphone jack has problem, gonna see about a replacement
otherwise, its an awesome phone, very similar to evo3d/4g with the obvious differences.
My headphone jack is very tight. Love that factor. I use standard iPhone headsets. It seems to hold the headset in tight so as to not lose connect unless it is wanted.
Tightness with HTC earphones
I'm using the earphones that came with my HTC HD2. While testing the Vivid FM radio, I realized I was getting sound in only one earphone. I pushed on the plug and suddenly got sound in the other. I removed the earphones and re-inserted them. I could definitely tell an initial stop and then a second audible click when it went all the way in.
checked 4 different display models in 2 different stores, and had a guy go through a half dozen new phones in the box and all of them had headphone jack problems.
For what it's worth, I've discovered different headphones make the difference.
My Sennheiser canal earbuds disconnect easily if I'm not careful. My Phillips wrap-arounds are rock solid on the same phone.
Tested with my wife's Vivid and had the same results.
envygreen said:
For what it's worth, I've discovered different headphones make the difference.
My Sennheiser canal earbuds disconnect easily if I'm not careful. My Phillips wrap-arounds are rock solid on the same phone.
Tested with my wife's Vivid and had the same results.
Click to expand...
Click to collapse
I have exactly the same result, have 3 headphones and one of them getting pulled out a bit easily, while other 2 works perfectly fine.
Gotta say, this is getting a little frustrating. Who's got a decent pair of canal earbuds that they like AND that don't disconnect and stop my music every time I put my phone back in my jacket pocket.
This is a little stupid really. I'm not using cheap headphones, and I don't have any problems with any other phone, my nook tablet, etc. A crap headphone jack on a phone like this is highly disappointing.
I have some house of Marley jammin buds and some Skullcandy FMJs that work fine. Only ones I have had trouble with are the blackberry ones.
Sent from my HTC PH39100 using Tapatalk
CEaton said:
Picked up the HTC Vivid yesterday, came from the Galaxy SII(gave to fiance) has anyone else noticed a problem with the headphone jack in that you have the really PRESS the headphone jack in, then if you just slightly twist the connector it will tell the device you've disconnected the head phones and disables the music?
This has happened with multiple headphones and is a major downer for me as I am very active when I have my headphones in, mostly this will become a problem while riding my motorcycle to work.
How are your headphone jacks????
Click to expand...
Click to collapse
Mine has the same issue. I do remember that my son's HTS came with headphones but they were the kind with the microphone and had 4 contacts on the connector instead of 3 that a regular set of headphones have. I will come home and will try my son's headphones to see if that is the reason.
Headphone jacks should be a known technology. I've used my Sennheiser headphones in a ton of devices, and never had an issue till my brand new phone.
That being said, yes, the phone has the ability to take an extended jack for microphone compatibility, so I ordered a well reviewed cheap pair of phones that happened to be on sale today for half off and include the in-line microphone. ($10 bucks, yes indeed!)
http://www.newegg.com/Product/Product.aspx?Item=N82E16826735013
Just be sure to order today and use the promo code. I'll post once I have them how they stack up and if I still see the disconnect issue.
What I've noticed is that when you twist the headphone jack, it'll come out a little bit. The headphones with shorter jacks that are almost completely concealed in the phone will stay connected still, because it won't pop out far enough. The headphones with jacks that are slightly larger disconnect more easily, since more of it sticks out. Not really sure if that's just coincidence or not, but it's just what I've been seeing.
Have some problem here with my Shure headphones. The quick and easy fix that seem to work well for me is to use a different (short) extension cable that snaps in well to the jack...
...having said that, still sux to have paid $200 for a high-end phone and get such a crappy jack.
Count me in as someone with headset jack problems on their Vivid too...
My Sennheiser HD280's slip in and out of the jack, causing it to think it has a microphone connected (and pausing playback)
My car's aux-in cable just won't stay connected-- there's plenty of friction, but just rotating the cable alone causes it to think the headphones have vanished.
My cheapo headphones work, so long as I keep the cable perfectly still and allow no rotation/pull on the cable.
This is rather frustrating, I must admit.
I'm going to go to the ATT store tomorrow and see if their demo unit has this same issue also.
(Side note: MHL doesn't work on my phone either, but I'm not sure if that's a side effect of the way I rooted my phone)
i noticed this problem with my 3.5mm in my car. I was stumped because my sony canal earbuds were working perfectly and my gaming headset (turtle beach hpx) was working perfectly as well (the jack on this is pretty big). I went to radioshack and tried a different 3.5mm and it fit perfectly. Im guessing certain plug-ins dont work for some reason.

Atrix HD sound problem.

Hello
Few days ago, listening to the music through an AUX wire in my car, my capacitor amplifier burnt. Unfortunately, since then my phone Motorola Atrix HD plays differently. While listening to songs it sounds like sound coming from the well, in others you can't hear the vocal and the bass, in others only bass and predominance of high tones. Does anyone know what might have happened? Through speakers it plays completely fine, the speaker when on the phone also fine. The main problem is when it comes to listening to the music while the headphones are wired through the Jack cable. I'll appreciate any ideas/advices.
SirBufor said:
Hello
Few days ago, listening to the music through an AUX wire in my car, my capacitor amplifier burnt. Unfortunately, since then my phone Motorola Atrix HD plays differently. While listening to songs it sounds like sound coming from the well, in others you can't hear the vocal and the bass, in others only bass and predominance of high tones. Does anyone know what might have happened? Through speakers it plays completely fine, the speaker when on the phone also fine. The main problem is when it comes to listening to the music while the headphones are wired through the Jack cable. I'll appreciate any ideas/advices.
Click to expand...
Click to collapse
It may be the same issue I've before. Try this: Get a toothpick and a flashlight - use the toothpick to scrape the bottom of your headphone jack. There is a small circular indent at the bottom that collects dust and lint. Once the debris is loosened, blow into the hole the expel it. Even a very small amount of debris can cause this issue. Be careful not to bend the metal contacts on the inside of the jack. I fixed mine this way one month ago (after foolishly ordering a new headphone jack from eBay - haha)
SirBufor said:
Hello
Few days ago, listening to the music through an AUX wire in my car, my capacitor amplifier burnt. Unfortunately, since then my phone Motorola Atrix HD plays differently. While listening to songs it sounds like sound coming from the well, in others you can't hear the vocal and the bass, in others only bass and predominance of high tones. Does anyone know what might have happened? Through speakers it plays completely fine, the speaker when on the phone also fine. The main problem is when it comes to listening to the music while the headphones are wired through the Jack cable. I'll appreciate any ideas/advices.
Click to expand...
Click to collapse
Hi, I actually just had the same headphone jack issue with my atrix hd (mb886) today! So basically mine was dropping the aux connection at the slightest moves/bumps while driving. Today however, the phone stopped recognizing the aux connected to the headphone jack all together. So basically, I searched online and concluded it was a hardware issue that has kits to replace. So tonight carelessly messing with the headphone jack, I stuck a small t5 screwdriver into the jack and fiddle it slightly. I believe what happened is there is a metal contact piece at the bottom of the jack that touches the metal end piece of the aux cable. So I slightly (very slightly) pried this metal piece back up using the screwdriver.... tried using my headphones and woolah the phone recognized it perfectly! Didn't see any debris fall out of the headphone btw..so I'm leaning toward a connectivity issue.
Shaun1231 said:
Hi, I actually just had the same headphone jack issue with my atrix hd (mb886) today! So basically mine was dropping the aux connection at the slightest moves/bumps while driving. Today however, the phone stopped recognizing the aux connected to the headphone jack all together. So basically, I searched online and concluded it was a hardware issue that has kits to replace. So tonight carelessly messing with the headphone jack, I stuck a small t5 screwdriver into the jack and fiddle it slightly. I believe what happened is there is a metal contact piece at the bottom of the jack that touches the metal end piece of the aux cable. So I slightly (very slightly) pried this metal piece back up using the screwdriver.... tried using my headphones and woolah the phone recognized it perfectly! Didn't see any debris fall out of the headphone btw..so I'm leaning toward a connectivity issue.
Click to expand...
Click to collapse
Now that I think about it, I did try adjusting the contacts too, but it didn't work until I saw the debris fall out. I haven't had a problem since. My issue began right after a snowboard bail into a snow bank - phone first. Lol
Sent from my Atrix HD using XDA Premium 4 mobile app
I just had the same problem again this morning. And this is what I pulled out of my headphone jack with a toothpick. Working fine now
Sent from my MB886 using XDA Premium 4 mobile app

3.5 Jack

Hi Guys,
Just got ROG 2 yesterday... While testing all the spec and accessories, i felt that my 3.5 jack port is not that good. Every headset that i tried was very loose and easy dropped.
Am i the one feeling like this or do any one face the same problem?
Maybe a little once it's in, but getting it in is tight! 1st time I tried, I use Bluetooth ones mainly....
Mine has a solid connection. not loose at all. After plugging in my earbuds, I can suspend the phone by the cable and it doesn't come undone. I can even jiggle it with it only secured by the 3.5 mm jack. When inserting the cable, i can feel it click solidly.
reg66 said:
Maybe a little once it's in, but getting it in is tight! 1st time I tried, I use Bluetooth ones mainly....
Click to expand...
Click to collapse
I tried lil hard inserting but no its not getting in, I don't wanna break the pon inside so i just left it alone..
Even with this connection, able to hear audio clearly.:good: Thank you for your suggestions
deekjx said:
Mine has a solid connection. not loose at all. After plugging in my earbuds, I can suspend the phone by the cable and it doesn't come undone. I can even jiggle it with it only secured by the 3.5 mm jack. When inserting the cable, i can feel it click solidly.
Click to expand...
Click to collapse
Nice to hear that,but i have raised PUR. Planning to fix it.
Yea the headphone jack on this phone is super tight compared to the LGs and Samsungs I've had.
Sent from my ASUS_I001DC using Tapatalk
maybe check other jacks, some are tight. worst case scenario is you have a defective one.
Mine is fine I use it every weekday when traveling to and from work. No complaints here
No issues here also. Tested with Oneplus Bullets, Audiotechnica M50x and some cheap FiiO headphones.

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