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Diamond Wi-Fi Problem

I have recently procured an HTC Diamond mobile and is facing the following problem:
I have a Linksys Router at home. When I switch on the Wi-Fi in my Diamond, it gets connected to the router. In the status, I can see the signal strength, Tx, Rx rate etc. But when I open the browser (both opera & IE), the web pages does not open. Error message stating check the url or does any other programme using the internet works? appears. Even my weather does not get updated. Using the same router, I am able to connect my laptop as well as my desktop to Internet.
When my diamond is synced using active sync, my mobile is able to connect to the Internet & Weather application also get updated.
Kindly help me to resolve this issue and make diamond connect to net using wi-fi.
Thank you in advance.

I have the same problem sometimes
I just changed parameter in settings -> connections -> wireless lan -> power mode -> "best performance" instead of "best battery" and it seems to work now.
I'm new to WM, so I don't know if it's a bug: when I don't use my phone I press the power button, or I wait it to go to "sleep mode" in 40s.
When I press power button to reactivate the screen, I can see in the first seconds that the wlan was disconnected and connects again.
So it seems that wifi is always disconnected when the phone is in sleep mode? That means no mails can be received ? Can anyone confirm?
Thanks

Hi there for both of you!
I had a connection problem with my Diamond at home. It was almost the same as tkak just I couldn't figure out whether ActiveSync connects or not. I managed to bypass this to set my routers DHCP timeout from 1 week to 3 hours and it all went away. The network status showed periodic connect/reconnect during the problem so it might be a different prob than yours.
Peio64:
WM6 keeps WiFi connection asleep during sleep mode. Imagine the battery usage if it was connected to WiFi all the time. So be happy with that and beside it is usable. WiFi automatically tries to connect to the closest hot-spot if it was connected before each time you switch on. Normally it shouldn't take more than 5-10 seconds and the whole process can be followed on the top bar.
Mails: Use DirectPush and GPRS connection and e-mails will arrive instantly. Google for setting this up. With Wifi I dunno - if you schedule ActiveSync for a periodic check whether your WiFi will be used or a new GPRS connection. I think GPRS can be used while the device is asleep but I'm not sure. Someone should test this. Probably whichever is quicker to build up a connection will be used for data transfer. (Note: on some forum I read that if you disable GPRS auto check with a tweak battery will last longer so I guess this means that GPRS is always connected.
Regs, Cina.

Does your diamond obtain an IP adress from your router, and is the connection setup as 'connects to internet'?

cina said:
Hi there for both of you!
Peio64:
WM6 keeps WiFi connection asleep during sleep mode. Imagine the battery usage if it was connected to WiFi all the time. So be happy with that and beside it is usable. WiFi automatically tries to connect to the closest hot-spot if it was connected before each time you switch on. Normally it shouldn't take more than 5-10 seconds and the whole process can be followed on the top bar.
Mails: Use DirectPush and GPRS connection and e-mails will arrive instantly. Google for setting this up. With Wifi I dunno - if you schedule ActiveSync for a periodic check whether your WiFi will be used or a new GPRS connection. I think GPRS can be used while the device is asleep but I'm not sure. Someone should test this. Probably whichever is quicker to build up a connection will be used for data transfer. (Note: on some forum I read that if you disable GPRS auto check with a tweak battery will last longer so I guess this means that GPRS is always connected.
Regs, Cina.
Click to expand...
Click to collapse
Thank you for your answer,
I had a SE P1i before, and wifi was connected all the time with push mail. With the diamond and its weaker battery, I set up my mails schedule to connect every 15 min so wifi only needs to be active every 15min, even in sleep mode, I don't want it to be connected all the time this is of course a battery waste.
HSDPA is connecting in sleep mode there's no problem with that, I just wish to use wifi for mails when I'm at home as my data plan is unlimited for web surfing but only 10Mo/month for pop/imap connections.
BTW I don't use the "keylock" option, is it different from sleep mode in this case? I can't see the advantage of keylock versus sleep mode

I had an ETEN M600 for ages before and I found that for sync it always used GPRS even if WiFi was available. The cause for this was GPRS was available while device is asleep so it can start syncing immediately after wake up (does it needs to wake up for sync?). So you probably have to switch GPRS (HSDPA) off while you're at home.
Keylock is for locking hardware buttons and touchscreen while it is active. (You won't dial up anyone from your pocket). It has nothing to do with sleeping just if you set up the registry tweak the device get locked (Keylock software is started) if you press power to send it to sleep. (I've almost written "off" but it is obviously not true - you can switch it off with a long press on power = soft reset).
Hope this helped a bit.
Cina

Okay thank you, I checked and HSDPA is connecting every 15min in sleep mode even with wifi ON. If I switch data off I suppose nothing connects and no mail is received, which is I think it's a weird behaviour.
By the way, I have set my data connection to swich off 10 seconds after not being used, and it works perfectly and reconnects automatiquely when it needs to. But for the wifi I can find that option, it's stays connected all the time when I use the phone, even if I don't need to. Is it possible?
Maybe it's due to the fact that it's always checking if there are new networks? On Symbian UIQ3, you can pre-configure networks, give manually priorities for each networks (1.Wlan work, 2.Wlan home, 3.3G etc..) and for each application (web, mail, etc). When the phone connects it checks if the network "1" is available, if it's not it checks the network "2", and once it's connected it doesn't check anymore. Is there a WM6 advanced network tool like that?
(Sorry for my english)

I did the following and now it gets connected to the web:
I just changed parameter in settings -> connections -> wireless lan -> power mode -> "best performance" instead of "best battery".
I do not know why this needs to be done like this.
Thankyou all for resolving my problem

I'm experiencing problems connecting to my WL Router (DrayTek 2820n) using WiFi when the router is set to Auto instead of to a specific channel. I've noticed from some threads for other mobiles that people are exprience similar problems. Does anybody knows what is the story around which channels are supported on WiFi: 1-11, 1-12 or 1-13. My router is set to 13 by default. In addtion to that Diamond has problem to connect to some channels even in the 1-11 range. So how can I check, which channels are supported and for which region?
Edit: I did further testing and it became obvious that when using Auto channel selection on the router, Diamond wouldn't connect. When selecting manually any channel between 1-11 it works OK, but when selection channels 12-13 it stops working, which makes me believe that the Diamond doesn't have support for the channels for non-US regions.

Does anybody have any idea how to change wifi region to support 12-13 channels as well? So far I couldn't find anything on the net that would help me doing it. Is it possible that it might be WM 6.1 issue and not Diamond?

HI I am actually having a diffirent issue but still related to wi-fi. When my phone awakes from sleep, it promts me to connect to my wi-fi server at home, when it was already connected jus minutes before. I have to re-enter the pass phrase everytime it awakes from sleep. This does not seem normal as my 6.0 touch didnt do that.
Any takers on this?

For more channels, it depend of US version or EU version. You need to changer your firmware but the problem is that in France for Internet you use PPoA and Belgium PPoE and I do not know if in the US they use the same so you will probebly losse your ability to connect to the Internet. Having more channels is not interesting because you need a hope of 5 between channels ( ex : ch1 + 5 = ch 6 and ch6 + 5 = ch11) between ch1 and ch6 place a ch11 for avoiding interferances. In 802.11g that is a question of scheme.
Sorry for my poor English.

Problem connecting to home network wifi
Hi, i've been using diamond to connect to my wifi home network but since few days is not possible anymore even if nothing was changed in the settings of the router.
The phone recognize the network as available, i push connect, it comes connecting but instead of connecting to the netwok it goes back to available.
Password is correct and the setting are the same as few days ago.
Any idea which setting should be modified?
Thanks in advance!
Panco76

Hello everyone,
I have one problem with my diamond. I disabled the "data transfer" with the improved comm manager. I usually use wifi when i'm home, however, i've seen that even though wifi is active, HSDPA connection is activated as well so i got charged, this sometimes happens when updating weather data or downloading emails.
Anyone with the same problem?

Yes - having he same problem.
I have WIFI at home and at work - so i want to use GPRS only when i am outside. never managed to do this - except when i kill GPRS fully - and even then Opera, the weather and push-mail wont work. :-(

WiFi Channels 12-13?
I need to bump up this issue again.
I can't find anywhere in this forum how would you change your WiFi channel range from US to EU (i.e. 1-11 to 1-13). My Diamond was purchased in Australia and I was hoping that the new SW upgrade would rectify that, but it looks to me that's not the case. Any idea if that can be done in registry?
Thanks.

Change Channel range from 1-11 to 1-13
***Bump***
Has anybody got any ideas how to increase the channel range from 1-11 to 1-13?

Hi, I am having a seperate problem from all that are listed. I have the linksys rangeplus router, and my Diamond wont even detect my network when it searches, yet my computer and PS3 do fine. Can anyone help me?

another problem...
Hi,
i have a problem with the wifi on my Diamond aswell..
I have a router at home which is encrypted. When I try to connect to it, I type the encryption key and it says Connected but i cant surf any pages. When i go back to wifi settings my home network switches between Not available and Connecting...
However, when i remove the encryption, everything seems to work fine. Since i dont want to treat my neighbors with free internet, does anyone have any tips for me?
(it is set to Best performance... +i'm sure i enter the right key...)
Thanx

The same over here... I found out, that some of cooked ROMs had this problem, but official worked. Before I couldn't connect via WPA2-PSK AES, all other encryptions worked. Until now... I tried to flash official ROM and RADIO, but it doesn't work anymore. I'm pretty sure it must be hardware problem. I need to send my Diamond to get fixed, but... The closest repair centre is in Prague (GSMobile)
!!!!!!!!!!!!!BUT BE AWARE!!!!!!!!!!!
I owned previously Qtek8310. After I send them my Qtek to replace the joystick, it came back with broken motherboard... This repeated 3 times and everytime they broke something else. I've got my Qtek8310 back as a total crap, destroyed and scratched... I called and send a claim to HTC Europe in London, but nothing happened since then. I don't believe them anymore. If you love your Diamond avoid to get it fixed in GSMobile!

[Q] Wi-Fi Woes

Ok I have a very iritating problem.
My captivate works amazing in all ways... except one. When I'm at home connected to Wifi, within a few mins of me putting the phone down, or even mid use, the wifi will just stop working. The icon still shows it to be connected however no apps are able to actually get internet. A quick pulldown of the quick access menu and tapping wifi off and back on again gets it going great... for another 5 mins. Then the same thing happens.
Its been like this ever since I got the phone, even after flashing different roms. Now i'm running a Linksys Wireless - N router - maybe they're not playing nice?
I dont think its a hardware fault because when I serve wifi, IE the captivate is an infrastructure mode access point for 3g, it stays on consistently and my laptop can tether for 2 hours or more.
Anyone know what might be causing this?
Thanks

When you have wifi on, go to menu settings and 'Wireless and network'. In Wi-Fi settings you can change the Wi-Fi timeout.

nickbarbs said:
Ok I have a very iritating problem.
My captivate works amazing in all ways... except one. When I'm at home connected to Wifi, within a few mins of me putting the phone down, or even mid use, the wifi will just stop working. The icon still shows it to be connected however no apps are able to actually get internet. A quick pulldown of the quick access menu and tapping wifi off and back on again gets it going great... for another 5 mins. Then the same thing happens.
Its been like this ever since I got the phone, even after flashing different roms. Now i'm running a Linksys Wireless - N router - maybe they're not playing nice?
I dont think its a hardware fault because when I serve wifi, IE the captivate is an infrastructure mode access point for 3g, it stays on consistently and my laptop can tether for 2 hours or more.
Anyone know what might be causing this?
Thanks
Click to expand...
Click to collapse
Try goin to settings->wireless and networks-> wifi settings (menu key)advanced and set the sleeping policy to never

I've done that...
i *Think* i've fixed it. I was using WPA2 IPK encryption or whatever.. Switched back to the 64 bit crappy WEP. Wifi was on all night and all morning with no cut out.
Might be just another linksys-is-crap situation.

HI, I figured I keep my wifi woes within a singe thread so.
I have an old D Link WBS 2310 router.
I recently got a message from AT&T that I'm near my data limit. This surprised me as my last cycle I barely got near 500mb. Since my bill isn't ready yet, I can't see exactly what it is I'm doing to use so much data.
TO be safe I figured I'd pull out my old router and set it up. After hours of hassle getting it to work on my new computer, I wasn't able to get my Captivate to hook up to it.
My laptop works fine. It gets a fast wifi signal, but my phone just says "Obtaining IP address" for a while and then gives up.
My phone gets wifi at work, at friends', at coffee shops - but not at home.
I've tried this with no encryption, WEP encryption and WPA2 encryption.
Each time my laptop would hook up to the wifi but my phone wouldn't.
I searched some other forums and found similar problems with HTC phones.
Some answers say that D Link sucks. But that answer applies to other brands as well.
Do I need "n" wifi, rather than "g"?
I don't want to buy another router only to find it still doesn't work.
Any help?

gluvox said:
HI, I figured I keep my wifi woes within a singe thread so.
I have an old D Link WBS 2310 router.
I recently got a message from AT&T that I'm near my data limit. This surprised me as my last cycle I barely got near 500mb. Since my bill isn't ready yet, I can't see exactly what it is I'm doing to use so much data.
TO be safe I figured I'd pull out my old router and set it up. After hours of hassle getting it to work on my new computer, I wasn't able to get my Captivate to hook up to it.
My laptop works fine. It gets a fast wifi signal, but my phone just says "Obtaining IP address" for a while and then gives up.
My phone gets wifi at work, at friends', at coffee shops - but not at home.
I've tried this with no encryption, WEP encryption and WPA2 encryption.
Each time my laptop would hook up to the wifi but my phone wouldn't.
I searched some other forums and found similar problems with HTC phones.
Some answers say that D Link sucks. But that answer applies to other brands as well.
Do I need "n" wifi, rather than "g"?
I don't want to buy another router only to find it still doesn't work.
Any help?
Click to expand...
Click to collapse
part of the IEEE 802.11n standard is backward compatibility with all previous 802.11 standards IIRC, so there should be no need to buy a new n device.
HOWEVER, i am also having issues with my wi-fi and my g capable router. i will meddle around with some phone and router settings to see if i can fix this, this is one area were i can actually be of some use on this forum

Hi. It turned out the wifi was broken on my captivate. I reset it to stock and it's all better. It had been working up to the previous day so I assumed that it was still working. The router goes down intermittently in general, so I've ordered a new one to see what's up.

Hi, I'm back! So after resetting the phone and getting wifi to actually connect (rather than being stuck searching for IP address), I'm now having the exact same problem is the OP. The OP seems to have solved this by switching to WEP. I tried this and it doesn't work. My timeout is set to never. Also, it's the same at home (I replaced my router) as well as at Starbucks and a friends house.
I'm connected, but can't download or sync. It works initially and then stops, and then comes back in briefly and then stops, all the while "connected." Sometimes I can fix it temporarily by turning off wifi and then turning it back on.
SO what's the deal? Is it a hardware problem? Is there some secret magic code?
edit: Just disabled encryption - same problem.

[Q] No switching to data when wifi signal weak

Here's a classic problem I've been having:
I have wifi enabled at home, and it works great. I walk out to my car parked on the street, and from here my phone still sees my wifi network, but it has a very weak connection and basically can't transmit any data. I open Google Navigation to get directions to drive somewhere, and the phone just sits there trying to find directions, or connect to server, etc.
It would seem that whenever my phone can find a weak or public wifi (which requires a login-screen and does not actually "connect" to the internet), then I essentially get no data connection whatsoever. Isn't there supposed to be a function in the phone that will automatically switch over to 3G or whatever data network is available to fill in the gaps?
This is really annoying me, as Minneapolis has public wifi everywhere, which my phone thinks is "connected" when its really not, so basically its a coin flip as to whether my data connection will work when I'm driving.

Try turning off Wi-Fi?

Of course, I do turn off wifi and the problem is gone, but I seldom remember to do it on my first time. It's most apparent and annoying when I do a voice command or voice search while driving, and then it says "connection error" and I feel like chucking my phone out the window.
If I had true 4G and an unlimited data plan, I'd probably never even bother with toggling wifi on, but as it stands now, with a 200MB plan, I really need to keep wifi on whenever possible.
Is this a common occurrence with Captivate, or Android in general? I ask because this issue just came up yesterday, and I just got owned by an iPhone4 user. We both wondered if it was going to rain soon, so we both opened our browsers, and I was stuck looking at this stupid public wifi login screen, and was putzing around with wifi, when BAM, he just shows me his iPhone with fully loaded weather radar, etc. Hence I wanted to get this issue resolved now more than ever.

Not sure if the phone has this setting but windows 7 has an option to turn auto connect to open wifi spots off. So you gave to manually connect.
Sent from my GT-I9000 using XDA App

[Q] [MIUI] Internet goes off when phone is locked

Hi,
I'm currently using miui 1.10.21 from miui.nl and ilstone's iphone theme,
when my phone is locked i notice there is no internet connection, and when i unlock it then the internet connection icon pops-up and there is a connection, sometimes when locking my phone the internet connection stays connected longer than other times. I want it to be connected to the internet all the time for things as e-mail pushing and messages from whatsapp..
How can i fix this?

Micheltje13 said:
Hi,
I'm currently using miui 1.10.21 from miui.nl and ilstone's iphone theme,
when my phone is locked i notice there is no internet connection, and when i unlock it then the internet connection icon pops-up and there is a connection, sometimes when locking my phone the internet connection stays connected longer than other times. I want it to be connected to the internet all the time for things as e-mail pushing and messages from whatsapp..
How can i fix this?
Click to expand...
Click to collapse
By internet connection do you mean "3G/HSDPA/EDGE" or do you mean WIFI?
If Wifi there is an option under wifi connection to set Sleep Policy. Set it to "Never".

Just make sure to toggle it off then when your not using it, if indeed you are referring to wifi. Will cause extra battery drain if it's always searching. If your talking about 2g/3g there are apps that will shut data off when screen is off, perhaps you have one doing that without realizing it.
Sent from my Nexus S 4G using Tapatalk

[Q] wifi connection problems

can anyone help me with wifi problems i am having?
my phone will connect to my home network and show connected however it seems that data does not load. I cannot load web pages often.
or when it does work it will cut out after a few minutes.
its pretty annoying as my service isnt the best in my house and if i want to watch youtube etc. wifi is obviously faster.
please help

lilk1d777 said:
can anyone help me with wifi problems i am having?
my phone will connect to my home network and show connected however it seems that data does not load. I cannot load web pages often.
or when it does work it will cut out after a few minutes.
its pretty annoying as my service isnt the best in my house and if i want to watch youtube etc. wifi is obviously faster.
please help
Click to expand...
Click to collapse
What is the rom that you use? Did you do clean flash? Did you flash any kernel? Did you try to forget the network and reconnect again? More information is needed.
Sent from my lair.

volk9029 said:
What is the rom that you use? Did you do clean flash? Did you flash any kernel? Did you try to forget the network and reconnect again? More information is needed.
Sent from my lair.
Click to expand...
Click to collapse
i'm using the stock ROM but i did unlock and root. i am using a asus RT-N56U with WPA2 personal AES encryption for security. Phone set for best wifi performance, wi-fi band on auto, keep wi-fi on during sleep.
I can connect and it will work usually especially if i turn off wifi then turn it back on. However, the problem exists that the length of time the connection will remain with the ability for loading webpages/video is unknown. It could be 2-5 minutes, but i've also tested it and its been able to hold a connection while constantly streaming a netflix movie.
I'm wondering if it could be resolved by setting my phone to connect to my home network via a static ip? seen things related to that elsewhere. It is very annoying and troublesome to have to constantly turn on/off the wifi when im sitting in the same place. I could be reading a webpage then click a link on it and then it will fail to load even though showing i am connected. Then i have to switch on and off. This has happened plenty of times within 30 minutes i've had to turn it on and off 3-4 times. To me that is not "functional".
is it something with my phone or router? or both?

lilk1d777 said:
i'm using the stock ROM but i did unlock and root. i am using a asus RT-N56U with WPA2 personal AES encryption for security. Phone set for best wifi performance, wi-fi band on auto, keep wi-fi on during sleep.
I can connect and it will work usually especially if i turn off wifi then turn it back on. However, the problem exists that the length of time the connection will remain with the ability for loading webpages/video is unknown. It could be 2-5 minutes, but i've also tested it and its been able to hold a connection while constantly streaming a netflix movie.
I'm wondering if it could be resolved by setting my phone to connect to my home network via a static ip? seen things related to that elsewhere. It is very annoying and troublesome to have to constantly turn on/off the wifi when im sitting in the same place. I could be reading a webpage then click a link on it and then it will fail to load even though showing i am connected. Then i have to switch on and off. This has happened plenty of times within 30 minutes i've had to turn it on and off 3-4 times. To me that is not "functional".
is it something with my phone or router? or both?
Click to expand...
Click to collapse
you definitely shouldnt have to connect with a static. it may help but what about when u r in public do you still have the problem?? if not then maybe u should try a new home networking device or play around with the security setting on ur router.
my wifi seems to work fine other than my speedtest results are only 3mbps up. i should be getting as much as 55, i used to get up to 40 on my gs3. i am totally stock, with the same settings.

lilk1d777 said:
i'm using the stock ROM but i did unlock and root. i am using a asus RT-N56U with WPA2 personal AES encryption for security. Phone set for best wifi performance, wi-fi band on auto, keep wi-fi on during sleep.
I can connect and it will work usually especially if i turn off wifi then turn it back on. However, the problem exists that the length of time the connection will remain with the ability for loading webpages/video is unknown. It could be 2-5 minutes, but i've also tested it and its been able to hold a connection while constantly streaming a netflix movie.
I'm wondering if it could be resolved by setting my phone to connect to my home network via a static ip? seen things related to that elsewhere. It is very annoying and troublesome to have to constantly turn on/off the wifi when im sitting in the same place. I could be reading a webpage then click a link on it and then it will fail to load even though showing i am connected. Then i have to switch on and off. This has happened plenty of times within 30 minutes i've had to turn it on and off 3-4 times. To me that is not "functional".
is it something with my phone or router? or both?
Click to expand...
Click to collapse
Do you have sleep mode turned on, in settings, power? Or power saver?
Sent from my lair.

Maybe try unplugging both your modem and router for 10 seconds and then plug them back in.
Sent from my HTCONE using xda app-developers app