I received a replacement unit today, but there was no return label. Anyone else in this situation? Does Dell not want the old unit? I'd be happy to keep it
its crazy its taking so long i called dell to tell them i am having over heating issues and they sent me a new one out again and it will be here tomorrow........... i call yesterday
still waiting on my replacement from the weekend. Getting weird menu and keyboard popups, and rebooting now. Think its overheating.
No replacement but new ill will get today. I ordered it last Tuesday.
Sent from a signal
Ship Date: 3/14/2011 Dell IBU: Americas Service Call Summary Description: DELL SYSTEM(ER Service Call Number: 143422079 Initiation Date: 4/5/2011 Last Updated: 4/5/2011 5:13:00 Call Status: PARTS ORDERED Call Type: EXG Service Ship Date: 4/6/2011 12:00:0 Shipping information pertaining to this Service Call Airbill Number Ship Date 8422444*==*5045 4/6/2011 12:00:00 AM Parts information pertaining to this Service Call Part Number Description 225-1347 Streak 7 Kit, 16G TMO, OL Thank You for Choosing Dell
got my replacement yesterday, no return slips, call dell request a return authorization will email pack slip for returns
Got mine yesterday. No return label but they called and lefr message to return broken one.
I have my streak plugged into a dock and it has frozen once so far. Had to hard reset it and it was pretty warm. Not having a good feeling about it.
For those that got your replacement, question is. did it come with 2.2.2 (with the update) or 2.2.1?
for those of you that got a replacement... was it new in the box with all of the accessories or does it appear to be a refurb...
Mine was brand new. Came in a factory sealed box.
Sent from my Dell Streak 7 using XDA Premium App
One thing about the overheating. I have only had that issue when the device is charging and the screen is left on. As long as I keep the screen off when charging, I dont have the overheating issue.
Sent from my Dell Streak 7 using XDA Premium App
my first replacement was brand new but the one i sent in i actually openned up and removed the void stickers , lol and they are sending me one in a couple of hours that should be brand new if not ill just keep the one i already have
graffixnyc said:
For those that got your replacement, question is. did it come with 2.2.2 (with the update) or 2.2.1?
Click to expand...
Click to collapse
Mine has 2.2.2 from Dell
Sent from my SGH-T959V using XDA Premium App
System Summary
Service Tag: 1S5M2P1 Change Service Tag
System Type: Tablet Streak7
Ship Date: 2/18/2011
Dell IBU: Americas
Description Provider Start Date End Date Days Left
Next Business Day Parts Delivery DELL 2/18/2011 2/18/2012 316
Does this mean I should have had my system the next day?
got mine 2day. shipped on the 6th got it today.
got my new one but my girl got a galaxy tab ....and now wants to trade ... want to make calls but dont want to lose my tegra 2 games
graffixnyc said:
For those that got your replacement, question is. did it come with 2.2.2 (with the update) or 2.2.1?
Click to expand...
Click to collapse
Graff thinking about getting Zoom wifi and thettering off my glacier. Any suggestion
Sent from my HTC Glacier using XDA Premium App
I honestly didnt check I just updated and went with same procedure flash update then clockwork then rooted rom ......
Sent from my Dell Streak 7 using XDA Premium App
Mine came with 2.2.2
Sent from a signal
lou0611 said:
Graff thinking about getting Zoom wifi and thettering off my glacier. Any suggestion
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Actually hold off.. The Asus eee Transformer looks very promising. It's the same specs as the xoom except it has an ips screen and the sd card is working (currently not on xoom) plus it's got that extra keyboard dock to turn it into a laptop kinda thing complete with usb ports and sd card reader. It's reported that the 16gb will be 399 and the 32 gb be 499 (without the dock) but I estimate the 16gb will be 449(comparable to the acrer hc tab that just went up for pre order) and 549 for the 32gb version.. that's my guesstimate lol
I'm actually selling my xoom to get the asus. Plus the thing isnt even out yet and they already released the source code and are already talking of an OTA update a few weeks after release... which is a very promising sign. They said it has the nicest android tablet screens seen so far that is on par with the ipad 2 screen
And it's pretty easy to wifi tether. I use my glacier to tether to both my xoom and streak 7 and sometimes my netbook or laptop
I listed my xoom for $550 but would accept $525 so if you know anyone that wants one let me know
Related
I thought I would pass this on. Right now Bestbuy.com has the Samsung Galaxy 8.9 for $349 also with a free keyboard dock. This does say online only but I bought my tablet last Friday and just talked with Customer Support and they said I should be able to go into the store and get $50 back and the dock. (I paid $399 for mine.)
Galaxy Tab 8.9 on sale at Best Buy for $349 – Free keyboard dock too
Yes I saw that and ordered mine. They can also do it thru their phone orders. I couldn't get it to add the free dock online, so I called and chose the store pickup option. I will be picking up my tab tomorrow morning and they will ship the free dock to te store next week. The tab and keyboard dock for $349+ tax! Ou cant beat that.
I jumped on this as well, didn't encounter any issues with the dock showing in the cart. Store pick up on the tablet tomorrow, but the dock is on a bit of a back order for a few days.
I've gone back and forth on the Tab 8.9 for a while, if it had an Exynos or OMAP4, I'd have jumped a while ago. Darn Tegra 2.
I tried to get them to give me the dock in the store they wouldn't so I just got my $50 back and went on. I think I am going to call customer service and see if they cant hook me up.
Sold! Email invoice shows tab should arrive a few days before the keyboard.
Sent from my iPad using Tapatalk
Purchased, didn't have any in my local store so I have to wait a week for it arrive for pickup. Stoked to own my first tablet!
Bateluer said:
I jumped on this as well, didn't encounter any issues with the dock showing in the cart. Store pick up on the tablet tomorrow, but the dock is on a bit of a back order for a few days.
I've gone back and forth on the Tab 8.9 for a while, if it had an Exynos or OMAP4, I'd have jumped a while ago. Darn Tegra 2.
Click to expand...
Click to collapse
The Galaxy Tab 8.9 is the perfect size to me. Out of all the tablets I've tried it seems to have the best form factor!
It does seem like a very good deal for those who are looking for a tab
I purchase one of these last time Best Buy had it on sale for $349 without the dock. Didn't open it up and after some reading I decided to return it. Wound up getting the AT&T LTE version on craigslist for $420. The reasoning was I didn't want a Tegra 2 version and liked the option of having LTE available if needed....The downside is not much developement for the LTE versions yet. Seeing how it's a giant Skyrocket mostly I'm hoping it'll come soon. I can live with honeycomb for now.
I also took advantage of this offer and bought the 8.9 with keyboard dock.
Does anyone know whether the full functionality of this keyboard dock is compatible with current ROMs such as AOKP Galaxian-Soup? Any info is appreciated.
I got this deal last week. I also rooted and installed Galaxian Soup ASOP and for the most part the keyboard dock still functions correctly. There are a few function keys that no longer work but the majority of the important ones do. IIRC the lock function key no longer unlocks the device but does wake it up. For the most part it has not hampered me from using it. I have not noticed any issues with mine short of the few function keys that either quit working or work a little bit differently now.
If I bought my tablet at best buy in store, but didn't even hear about the free dock, do you think I could still get one?
Payne IV said:
If I bought my tablet at best buy in store, but didn't even hear about the free dock, do you think I could still get one?
Click to expand...
Click to collapse
When did you buy the device? If it was within the time they were offering the deal, I'd take a print out of the advertisement to your local BB and ask.
Is this deal still good? I bought my tab on the 25th and would love the keyboard..
Sent from my Incredible 2 using xda premium
Bateluer said:
When did you buy the device? If it was within the time they were offering the deal, I'd take a print out of the advertisement to your local BB and ask.
Click to expand...
Click to collapse
I bought it two days ago. I'm not sure if it was still going on.
Almost missed out
Thank you I just bought mine today and saw your post. Went back to Best Buy and got my free keyboard. Thanks again. Man I Love XDA
Kendroid said:
Thank you I just bought mine today and saw your post. Went back to Best Buy and got my free keyboard. Thanks again. Man I Love XDA
Click to expand...
Click to collapse
What did you do? Just take the receipt up there?
Sent from my Incredible 2 using xda premium
Called my local store and they said they wouldn't. Gonna call the main customer service.
Sent from my Incredible 2 using xda premium
Talking with best buy now...they aren't wanting to give me the dock (understandable..online only) but I'm crossing my fingers..
Sent from my Incredible 2 using xda premium
knipp21 said:
Talking with best buy now...they aren't wanting to give me the dock (understandable..online only) but I'm crossing my fingers..
Sent from my Incredible 2 using xda premium
Click to expand...
Click to collapse
just got it!! $8 total just for tax..and it works well with ics..just a few buttons at the top dont do anything..other than that its awesome! thanks op for the info
Sent from my GT-P7310 using xda premium
if only best buy shipped international...
I picked one up at my local store. I didn't want to wait for shipping. The price is nice and I'm content so far even though the keyboard offer is only available online. I also added a warranty you never know......
Sent from my GT-P7310 using XDA Premium HD app
I'm thinking about starting the exchange for my screen separation issues, and I'd just like to know, for those of you that got a replacement device, did you have any problems with it? Google Play orders only please.
My replacement just shipped today, so I'll be sure to let you know when I get it. I'm not sure if anyone has received their replacement yet.
For the integrity of your data, I assume that you will only want votes from people who are doing a proper RMA replacement from Google.
Maybe you should explicitly state that people who have done retail exchanges should not vote.
calvin4001 said:
My replacement just shipped today, so I'll be sure to let you know when I get it. I'm not sure if anyone has received their replacement yet.
Click to expand...
Click to collapse
Was yours 8 or 16 GB?
Just wondering if they've shipped any 16 GB replacements yet.
Is this the same problem your having ? ( See picture )
steevp said:
Was yours 8 or 16 GB?
Just wondering if they've shipped any 16 GB replacements yet.
Click to expand...
Click to collapse
8gb.
Update: mine will be here tomorrow. Hoping for the best. I'll let you guys know soon.
just ordered my replacement unit - hopefully receive it soon. How long after you guys ordered your replacements did you get a shipment notification?
ordered my replacement last night at midnight. I live in Cali and it shipped today from kentucky. will be here tomorrow...mine was 8 gig. Ill let you know the outcome
:fingers-crossed:
Ordered my replacement today, hoping it ships soon
Sent from my Nexus 7 using xda premium
mgabriel2 said:
Is this the same problem your having ? ( See picture )
Click to expand...
Click to collapse
I have the same issue on the right side of my screen. But I think it is caused, at least in my case, by the lifted corner on the left side as the screen is up and over the silver bezel pulling it away from the right side.
Sent from my Nexus 7 using xda app-developers app
Huey85 said:
just ordered my replacement unit - hopefully receive it soon. How long after you guys ordered your replacements did you get a shipment notification?
Click to expand...
Click to collapse
hmmm oddly enough I just received my shipping notification for my replacement 16GB N7. Should be here by Friday.
Hmmm... Ordered my replacement yesterday morning, and no shipping notice yet. Google really doesn't seem to follow a FIFO distribution method, do they?
Ordered my rma 16gig today. Hope they won't be able to know I rooted it once since I brought it back to stock and locked it.
Sent from my SCH-I535 using xda premium
hredder said:
Ordered my rma 16gig today. Hope they won't be able to know I rooted it once since I brought it back to stock and locked it.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
unlikely - there is no trace of the device being rooted and the status will be set back to 'locked'
Just ordered my replacement today July 24,2012 @ 5:45 MDT...
8GB N7 from Play Store
The left side of my screen feels very loose and creaks when I use that side in regular loose, t's sort of a sticky-spongey feel and will kind stick if I push a little harder on it. I even popped the back off and tried to tighten the screws to no avail.
The only thing I am worried about is while prying the plastic I nicked the back plastic a tiny bit, but only a tiny bit and you'd have to look for it specifically to notice, but a nick none the less, I just hope they don't null and void the warranty with something minor like that because I popped the back off to try and tighten the screws.
Anyone else in the same boat?
Google is really fast for the replacement. I emailed them yesterday and the new unit will arrive tomorrow. I think the new one won`t have the separated screen problem, which is the reason I asked the replacement.
Sent from my Nexus 7 using xda app-developers app
xmurio said:
Google is really fast for the replacement. I emailed them yesterday and the new unit will arrive tomorrow. I think the new one won`t have the separated screen problem, which is the reason I asked the replacement.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Seriously, how does Google process orders? Seems really random.
Can't wait to hear if the replacements from Google are improved...
Sent from my Nexus 7 using Tapatalk 2
I ordered my replacement N7 16 gb 7/23 @ 11 pm for screen separation on the left side...Still haven't received tracking on the replacement, but when I get an update I will let you know and will report if the replacement has any issues.
I originally ordered two Nexus 7 16gb versions when they first became available, one for me and one for my dad's 60th. I got them both last week
but the the one for me had a big screen separation on the left hand side. The screen was basically bouncing around. I decided to open the 2nd device as my dad's 60th inst until September and although better it still had the screen slightly raised above the silver bevel.
I rang Google on Monday night and was told the issue would be sent to a specialist to deal with. I got the replacement RMA email for both devices
this morning. The email contains a link for each device to re-order however the first link correctly add a new 16gb model to my Google wallet but the 2nd device link adds an 8gb model :crying: even though both RMA pdf clearly state the original devices are both 16gb versions.
Think its just and honest mistake by Google but just waiting to hear back from the email I sent them but guess I'll have to wait for the yanks to wake up.
After using my unlocked Dell Streak 5 on T-Mobile for over a year (seemed like an eternity at 2G speeds), I just got the Note.... What a SWEET device!!
Sent from my SGH-T879 using xda premium
No stores in my area carry the note, so I orders from walmart. Been on the art version for 4 months and can't wait to get back to hspa+ speeds.
Hey auds.... I wish you Godspeed in getting your Note.... Mine took about a week to arrive (ordered through Customer Retention dept. at T-Mobile)..... The week seemed like forever, but keep your chin up..... It's WELL worth the wait
Sent from my SGH-T879 using xda premium
peacecorpsteve said:
Hey auds.... I wish you Godspeed in getting your Note.... Mine took about a week to arrive (ordered through Customer Retention dept. at T-Mobile)..... The week seemed like forever, but keep your chin up..... It's WELL worth the wait
Sent from my SGH-T879 using xda premium
Click to expand...
Click to collapse
Well, damned Walmart cancelled my order. Chatted with CSR for 20 min, she didn't know what happened, so I ordered again and got on chat right away so it wouldn't get cancelled, but it did. Don't know if it was out of stock or what. Just a pisser. I have to call T-Mo as none of the stores in the Portland area have it yet. I hate waiting.
Auds.... I've read on several reputable websites that WireFly is selling it for $179 (with contract.... New or existing customer)... You might want to check that out.... Let me know how it turns out Good luck!
Sent from my SGH-T879 using xda premium
peacecorpsteve said:
Auds.... I've read on several reputable websites that WireFly is selling it for $179 (with contract.... New or existing customer)... You might want to check that out.... Let me know how it turns out Good luck!
Sent from my SGH-T879 using xda premium
Click to expand...
Click to collapse
New customer, yes, great price. Make sure you go to wireflyfriends.com, not the regular wirefly website. Had to hunt around for that info, when I couldn't find it at the 179 price on the regular Wirefly website.
For existing TMobile customers, you must be upgrade eligible when you order. I placed my order, and it came back denied because I'm not yet eligible for handset upgrade. The non-upgrade price is much more.
12 Years with T-Mo can pay off!
Android Revolution said:
New customer, yes, great price. Make sure you go to wireflyfriends.com, not the regular wirefly website. Had to hunt around for that info, when I couldn't find it at the 179 price on the regular Wirefly website.
For existing TMobile customers, you must be upgrade eligible when you order. I placed my order, and it came back denied because I'm not yet eligible for handset upgrade. The non-upgrade price is much more.
Click to expand...
Click to collapse
I went through T-Mo retention and was able to wrangle a $150 price (plus a SGS3 for $180 and a free SGS2)! I'm supposed to be receiving all my goodies today. I had to check yesterday since the automated system kept telling me I had nothing in transit.
For all those customers that wonder, 12 years as a customer does pay off sometimes!
Good to hear!! Mine is on backorder through TMo cust loyalty....grrrr.....
Spich...
I wasn't going to divuldge the price, but I too, got mine for $149 through T-Mobile Customer Retention for $149... I think I did pay extra (in addition to the $149), for express shipping (well worth it.... Note was delivered to my front door 3-days later)
Sent from my SGH-T879 using xda premium
Also... If you haven't ordered the "USB OTG" adapter, it's the coolest accessory ever.... I paid $15 through Amazon w/ free shipping.... It lets you plug USB devices (like key-chain thumb drives), directly into your Note.... Way cool!! (but I haven't tried it with other USB devices like keyboards yet)
Sent from my SGH-T879 using xda premium
i just ordered mine. called it in on the 17th and is shipped today. through tmo customer loyalty. got it for $149.99
Welcome, x3man..... You're gonna love it!
Sent from my SGH-T879 using xda premium
peacecorpsteve said:
Also... If you haven't ordered the "USB OTG" adapter, it's the coolest accessory ever.... I paid $15 through Amazon w/ free shipping.... It lets you plug USB devices (like key-chain thumb drives), directly into your Note.... Way cool!! (but I haven't tried it with other USB devices like keyboards yet)
Sent from my SGH-T879 using xda premium
Click to expand...
Click to collapse
The otg adapters can be had for 2-3 bucks each on amazon or eBay, look around a little and you can find them cheaper but it really is one of the best accessories you can grab, nothing like being able to copy to and from a USB flash drive while out with your phone only.
Yep i love it already but i am scared to drop it. Doesnt fit on my hand all that well. Had it for one day, its rooted and installed ubuntu chroot check out my post from developer section. Otg work great with keyboard mouse combo
Sent from my SGH-T879 using xda app-developers app
Hi all,
I am probably one of the first ones (if not THE first one) to get a N4 in Brazil. I'm opening this thread to find out about any others
Cheers
Sent from my Nexus 4 using xda premium
How did you get yours so early? Bought mine on the second batch, really hopping it will be delivered before 11/12
Sent from my Transformer Prime TF201 using xda app-developers app
Got it on eBay
Sent from my Nexus 4 using xda premium
Bought mine the day it was released on T-Mobile, Nov 14th
Does any of you get the yellow tint on warm screen issue? I got it on line... Hope there is a fix
Sent from my Nexus 4 using xda premium
I'm not aware of those issues. I think mine doesn't.
tsouza said:
Does any of you get the yellow tint on warm screen issue? I got it on line... Hope there is a fix
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Ebay? Crazy... How much you paid for it? He was not taxed by the Brazilian IRS?
I bought mine on bitmart.com.br, it will probably arrive until the end of the year
A friend who lives in the U.S. bought Nexus 4 16gb for me, it has not yet been shipped to her home.
She received a email with a information that it will be shipped in the next week.
She will go back to brazil in december 15 and bring it to me.
Iam so anxious.. :victory:
Now, i am with my HTC Nexus One since June 2010..... a great phone...
vinnefreerider said:
A friend who lives in the U.S. bought Nexus 4 16gb for me, it has not yet been shipped to her home.
She received a email with a information that it will be shipped in the next week.
She will go back to brazil in december 15 and bring it to me.
Iam so anxious.. :victory:
Now, i am with my HTC Nexus One since June 2010..... a great phone...
Click to expand...
Click to collapse
When she purchased? I ask because I read some comments right here on XDA that Google is taking beyond what they are telling us emails sent to buyers and new buyers will have to wait between four to five weeks to get their hands on the device.
My wife have one Nexus S and i sold my Galaxy Nexus to buy a Nexus 4. I will get it from Germany but only in january.
Guto ViP said:
When she purchased? I ask because I read some comments right here on XDA that Google is taking beyond what they are telling us emails sent to buyers and new buyers will have to wait between four to five weeks to get their hands on the device.
My wife have one Nexus S and i sold my Galaxy Nexus to buy a Nexus 4. I will get it from Germany but only in january.
Click to expand...
Click to collapse
She bought just when it has launched, November 13, and after 3 days Google sent an email with a backorder information ("your order is in backorder and it will be shipped in 3 weeks") ...
Now they told it will be shipped on next week (i believe on monday) lets wait now..
Good lucky with yours!
vinnefreerider said:
She bought just when it has launched, November 13, and after 3 days Google sent an email with a backorder information ("your order is in backorder and it will be shipped in 3 weeks") ...
Now they told it will be shipped on next week (i believe on monday) lets wait now..
Good lucky with yours!
Click to expand...
Click to collapse
Thanks, for you too.
Hey OP, how much you paid for it + shipping + tax?
I also bought one with the help of a friend! Order placed in 28th of november. With the 3~5 weeks estimated delivery date, probably I'll get it just in 2013.
Very anxious about it, since I'm still using my Nexus S, which is very slow nowadays.
Rodrigo
$500 on eBay. That was my only since I had a very narrow time window to buy it... A friend of mine was traveling to US for a few days only
Sent from my Nexus 4 using xda premium
tsouza said:
$500 on eBay. That was my only since I had a very narrow time window to buy it... A friend of mine was traveling to US for a few days only
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Thanks!
I'm gonna have to find a good import service then.
Yo..
I'm very happy with my n4 with cm10.1
Nothing to complain about it.
[]s
Victor Walter
I got mine since 24th. A friend brought to me from NY.
I'm very happy with it, just an annoying bug with a data connection.:silly:
Reggards
Hi Guys.
Got my N4 yesterday !
Bought my on eBay for $475 ... send it to a friend who brought it to me.
The phone seems to be very good, and I didn't notice any of the issues people talked so much over the net... excepted for a connection instability when on wifi.
Any of you guys knows something about this issue?
Best regards,
MTAlmeida.
MTAlmeida said:
Hi Guys.
Got my N4 yesterday !
Bought my on eBay for $475 ... send it to a friend who brought it to me.
The phone seems to be very good, and I didn't notice any of the issues people talked so much over the net... excepted for a connection instability when on wifi.
Any of you guys knows something about this issue?
Best regards,
MTAlmeida.
Click to expand...
Click to collapse
What kind of instability you say?
I see a LOT of threads(xda, code forum, google groups etc) about wifi problems!
I have no wifi issue, but a 3g bug. When I turns on data connection, the 3g wont connect, and the bars still gray. But after, reboot phone, or do the airplane trick(or another tricks) the data connection turns on. It's very annoying to do always the same 'tricks' to get a data connection. I already tried everything(apn, factory reset, pray.....)..... just waiting a google update to fix this(and other) bugs....:crying:
Finally i got my Nexus 7 back after 3 weeks. You don't even know how happy i was to get it back. That is until i found it that they didn't repaired it. Well they did repaired my nexus 7 dc jack but they didn't repaired my screen. I was having major screen bleeding and i specifically told them to fix my screen and dc jack. They only fixed dc jacked but I just got off the phone with Asus and now i got to RMA it again... This is very very annoying but i hope that they actually fix it this time. There go 3 more weeks. I really love this tablet but it sucks that i can't use it for a total of 6 weeks since Asus fail on their repair.
mastertrumpet1 said:
Finally i got my Nexus 7 back after 3 weeks. You don't even know how happy i was to get it back. That is until i found it that they didn't repaired it. Well they did repaired my nexus 7 dc jack but they didn't repaired my screen. I was having major screen bleeding and i specifically told them to fix my screen and dc jack. They only fixed dc jacked but I just got off the phone with Asus and now i got to RMA it again... This is very very annoying but i hope that they actually fix it this time. There go 3 more weeks. I really love this tablet but it sucks that i can't use it for a total of 6 weeks since Asus fail on their repair.
Click to expand...
Click to collapse
If I were you, I'd just sell it and buy a new one. It's so much easier than dealing with the turn over time and customer service.
Sent from my Galaxy Nexus using xda app-developers app
I think they can not fix the screen, if not send you a new one and they don't want that.
Will see with mine. I have yellow spots and kaput speaker.
Will send it back next week.
I can't believe a big tech company like Asus doesn't have an advance shipping option!
Sent from my Nexus 4 using Tapatalk 2
Cor-master said:
I can't believe a big tech company like Asus doesn't have an advance shipping option!
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Im surprised too but their quality control on devices sucks.
Well to be fair, it sucks, but about all mobile device manufacturers have crappy warranty service. Google does advance shipping on nexus devices that's why I bought my tablet straight from them. Wasn't crazy about the extra $14 to ship it but figured if I ever had a problem it would be less hassle then dealing with Asus.
Sent from my Nexus 4 using Tapatalk 2
Will see with mine. I have yellow spots and kaput speaker.
Yea Google needs to setup some kind of advanced replacement for this stuff. Never have I ever had to send a device out for repair. Just send me a refurb, I'll send you mine, fix mine, and return it to someone else. Seems it would be better that way. Customers shouldn't be bothered with whatever happens behind the curtains...
I can understand laptop and PCs as those are a little more personal because of data and parts.
Sent from my Nexus 7 using xda premium
player911 said:
Yea Google needs to setup some kind of advanced replacement for this stuff. Never have I ever had to send a device out for repair. Just send me a refurb, I'll send you mine, fix mine, and return it to someone else. Seems it would be better that way. Customers shouldn't be bothered with whatever happens behind the curtains...
I can understand laptop and PCs as those are a little more personal because of data and parts.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
This is one of the things people forget about when they say Apple charges too much money. When you have a problem, you goto the Apple store, they'll hand you a 'new' device on the spot. Its usually a refurb, but if they don't have any refurbs, you get a new one. And if they don't have any new ones, you get an upgrade. My wife's iPhone 4 had an issue with the charging port. They had zero iPhone 4's in stock at the Apple store so they gave her a brand new 4S. Not a refurb, they opened a brand new box and handed it to her.
I'm surprised Samsung hasn't started doing this even if its a 'mini store' inside of places like Best Buy or the like.
Cor-master said:
Well to be fair, it sucks, but about all mobile device manufacturers have crappy warranty service. Google does advance shipping on nexus devices that's why I bought my tablet straight from them. Wasn't crazy about the extra $14 to ship it but figured if I ever had a problem it would be less hassle then dealing with Asus.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
That's why I got mine from Google too. I've gotten two replacements. Hardly any wait. They but a hold on my card, but I can understand why.
Sent from my Nexus 4 using xda app-developers app
Yeah that's typically how advance shipping works. You typically require a credit card to use it, exception being a carriers warrant service, which is because they can just bill your account if they find the warranty to be void
Sent from my Nexus 4 using Tapatalk 2
mine was fixed by Asus at no cost...
really happy. will buy nexus again if they take care of me like they did...
they changed screen and speakers. that was in Switzerland...
Sent from my Nexus 7 using Tapatalk HD
I got a RMA last week for my 8gb model and they sent me back a 16gb (according to the email)
Sent from my Nexus 4 @1.72 GHz on Stock 4.2.2
Wow! Good to see people's nexus 7's get repaired. I sent mine back a few months ago. *I had screen lift* . They returned me a new nexus 7 as they said, and when i opened the box there was a nexus 7 with screen lift , and scratched screen + someone tried to open it so i have real bad scratches from the sides all sides. How nice. Paid 260 euros for a nexus 7 16 gb. For that money i could've had a 32GB 3G Nexus 7 . Well that is how my luck is .
Spevky said:
Wow! Good to see people's nexus 7's get repaired. I sent mine back a few months ago. *I had screen lift* . They returned me a new nexus 7 as they said, and when i opened the box there was a nexus 7 with screen lift , and scratched screen + someone tried to open it so i have real bad scratches from the sides all sides. How nice. Paid 260 euros for a nexus 7 16 gb. For that money i could've had a 32GB 3G Nexus 7 . Well that is how my luck is .
Click to expand...
Click to collapse
Call and complain. The N7 also doesn't have any type of serial numbers hard coded on the back once the removable sticker is gone.
I'm not trying to be a **** but I would just buy a new one and make a switch/return as damaged.
Sent from my Nexus 7 using XDA Premium HD app
Im going through the rma let's see how lucky will I get had a dead screen...
Sent from my SGH-T999 using xda premium
A few weeks ago after light use, and most of that reading, I noticed an entire band of pixels lighter than the rest of the screen. Mind you, my Nexus was 3 weeks old and that was 3 weeks ago. Notified ASUS and quickly got an RMA. Sent it in, got it back, read the repair note *BATTERY BAD, REPLACED BATTERY*. Nope didn't even fix the screen, let alone touch it. It still has the same band of light pixels. I promptly emailed them back and am still waiting for a reply. I read so many mixed reviews about ASUS customer support that I dreaded sending it in. After my incident I understand why.
just received my nexus 7 after three weeks
let me tell you how happy I am to have it back, though they didn't fix one thing on my c9o. not the screen flicker nor the charging issues..nothing.
on the paper had said found nothing wrong. also they stole my charger...it was written in the report that I was going to send that in as well and wrote on the paper inside the box.
this was Texas facility
I called then where's my charger..they opened a case for me, said were going to put me on hold to speak to manager, stayed on for 15mins then they hung up on me.
yo. **** you Asus I swear
icase81 said:
This is one of the things people forget about when they say Apple charges too much money. When you have a problem, you goto the Apple store, they'll hand you a 'new' device on the spot. Its usually a refurb, but if they don't have any refurbs, you get a new one. And if they don't have any new ones, you get an upgrade. My wife's iPhone 4 had an issue with the charging port. They had zero iPhone 4's in stock at the Apple store so they gave her a brand new 4S. Not a refurb, they opened a brand new box and handed it to her.
I'm surprised Samsung hasn't started doing this even if its a 'mini store' inside of places like Best Buy or the like.
Click to expand...
Click to collapse
Helps to be near an Apple store for that. I had the awful luck to be at school (with no means to the nearest Apple store before my warranty ran out) when my trackpad went nuts two days before warranty's end. Now I live next to one but I'm past warranty. And as the student manager for our college helpdesk, Apple makes mail-ins absolutely awful unless you're willing to argue.
That said, done and done on their in-store support. But Apple's got the on-the-ground presence to do that sort of thing. If Google made their own retail shops, I would be a happy person indeed.
...but what would you call them? I think it's Microsoft's Experts, Apple's Geniouses, and Google's...I dunno, kNow-ers?