[Q] Please i need help unrooting - Hero CDMA Q&A, Help & Troubleshooting

so usually when there is a problem with my phone and i have to bring it in to the sprint store i download the the update from htc website and it unroots it easily. now my phone is having problems sending and receiving calls also texts and i want to unroot. but i keep the message that i need to check to see if the usb is connected to the computer and the phone and it definitely is i don't know what to do please some help in this issue. i'm running cm7 on my sprint cdma hero

I'm not understanding that last part. So you can't RUU it because your phone is not being recognized by the computer?

oohaylima said:
I'm not understanding that last part. So you can't RUU it because your phone is not being recognized by the computer?
Click to expand...
Click to collapse
i would think so, but when i connect the usb i am able to copy files from the computer to my phone, but when i run the RUU i get the message that says i should check to see if the usb is connected to the computer and the phone

when you run the ruu is your phone only charging, or are you mounting it? if you're mounting it, don't. also try a different cable. also you could try downloading and installing htc sync maybe and see if it updates your drivers.

dpeeps74 said:
when you run the ruu is your phone only charging, or are you mounting it? if you're mounting it, don't. also try a different cable. also you could try downloading and installing htc sync maybe and see if it updates your drivers.
Click to expand...
Click to collapse
>> i download htc sync and it doesn't connect to htc sync, i tried running the sprint RUU and this time i got a boot loader error, i believe it told me to use the correct RUU which i believe im using, am i not using the right RUU?

if it was a bootloader 140 error, i believe there's lots of stuff in the threads about that bu i don't know them off hand.

jamega2f said:
>> i download htc sync and it doesn't connect to htc sync, i tried running the sprint RUU and this time i got a boot loader error, i believe it told me to use the correct RUU which i believe im using, am i not using the right RUU?
Click to expand...
Click to collapse
>> also i did change cords and i did not mount sd card. i ran the RUU again just so i can see the message i got and its
ERROR [140]: Bootloader version Error
the ROM update utility cannot update your android phone.
please get the correct ROM update utility and try again.
the rom update utility im using is "htc android phone ROM update Utlity 1.0.2.10"

dpeeps74 said:
if it was a bootloader 140 error, i believe there's lots of stuff in the threads about that bu i don't know them off hand.
Click to expand...
Click to collapse
thanks man i found the fix and i got to unroot

jamega2f said:
thanks man i found the fix and i got to unroot
Click to expand...
Click to collapse
Well it would be nice if you would post how you fixed it. You posted asking for help with your problem and you received it. Now what if some other member has the same problem.??? Your post could potentially help someone in the future. XDA is all about gaining knowledge and sharing that knowledge as well.
#Root/Hack_Mod-Always*

laie1472 said:
Well it would be nice if you would post how you fixed it. You posted asking for help with your problem and you received it. Now what if some other member has the same problem.??? Your post could potentially help someone in the future. XDA is all about gaining knowledge and sharing that knowledge as well.
#Root/Hack_Mod-Always*
Click to expand...
Click to collapse
Here's thread to fix error 140, enjoy:
http://forum.xda-developers.com/showthread.php?t=843544

il Duce said:
Here's thread to fix error 140, enjoy:
http://forum.xda-developers.com/showthread.php?t=843544
Click to expand...
Click to collapse
thanks man for putting that up i was in a bind yesterday but you covered it

il Duce said:
Here's thread to fix error 140, enjoy:
http://forum.xda-developers.com/showthread.php?t=843544
Click to expand...
Click to collapse
Duce I wasn't referring to you. You help plenty on here. Im more directing this toward him. IMO. If you ask for help y not post how you solved it. I didn't need the info but in general I think it should have been posted for users who may need it.
#Root/Hack_Mod-Always*

laie1472 said:
Duce I wasn't referring to you. You help plenty on here. Im more directing this toward him. IMO. If you ask for help y not post how you solved it. I didn't need the info but in general I think it should have been posted for users who may need it.
#Root/Hack_Mod-Always*
Click to expand...
Click to collapse
800% agreed.
sent from a series of tubes.

Good info, thanks for sharing. I may need it.

Related

RUU not working.

I am trying to put my device back to stock for some troubleshooting. I follow all the instructions and it keeps telling me that it cant find my android device. I know for a fact that it is plugged in. I have turned usb debugging off in case that was stopping it. Whatever I try it doesn't seem to work.
Also tried doing it on another computer and still didn't work.
OK, have you got HTC Sync installed, if not install it then uninstall it, that should give you drivers. Also if you have it get rid of it, it might interfere with it. Also make sure you have the phone set to disk drive!
If all else fails then create a gold card, I can give you instructions if you want, however I would try and get the .exe to work first as it's quicker and simpler!
Hope I've helped
HTC sync wouldn't work as I am running CM7
You dont need it to communicate with the phone, you just need it for the drivers. Install HTC Sync, then uninstall it, leaving the drivers
I would make a gold card now, if it's not working
Ok, I am now trying HTC sync. If that does not work I will look into making a gold card.
Still not working after having all the drivers from HTC sync. How do I make a goldcard?
imlgl said:
Still not working after having all the drivers from HTC sync. How do I make a goldcard?
Click to expand...
Click to collapse
Here's a simple method to understand.
http://theunlockr.com/2010/03/10/how-to-create-a-goldcard/
It may look daunting but it's not that bad!!!
Good luck
Thanks, I will try it in the morning
imlgl said:
Thanks, I will try it in the morning
Click to expand...
Click to collapse
Yeah, give yourself some time for it!
I just hope I find a way which works because if the worst happens I will have to send my phone to HTC.
imlgl said:
I just hope I find a way which works because if the worst happens I will have to send my phone to HTC.
Click to expand...
Click to collapse
I've got a few people with similar problems to you to make a goldcard and its just worked
I will, just need to get out a spare sd card for it
Gold card is made, just need to find out how to use it
No worries, all worked fine and got the RUU installed
imlgl said:
No worries, all worked fine and got the RUU installed
Click to expand...
Click to collapse
Great news!
Thanks for your help. I got everything done I wanted to

Unfortunately View Video has stopped

Good day, I have a HTC velocity 4g running on ICS 4.0.3, rooted. Unfortunately, when i tried to view my recorded videos in gallery, it keeps on crashing saying "Unfortunately, view video has stopped". but i can record and take pictures with no issues, and also i discovered the stock music player also crashes, also saying " Unfortunately Music has stopped", can somebody please help me as this is very hassle on my part. I just bought this phone from a pawnshop. I tried hard resetting the phone 3 times but still the error appears, and also when i bought this phone it is already rooted. I hope someone expert here can help me, im a newbie in android. Thanks in advance for the help and god bless.
Moved to Q&A
Get an ruu from HTC website and run it...
It will return your phone to stock and hopefully fix your problem...
Just make a back up of your media that you have on your internal sd
Sent from my HTC Holiday using Tapatalk 2
@rignfool, whats an ruu? sorry for the newb query but im not really in to customizing android phones. will it definitely fix the error? ill find one. thanks for the help.
Normalito C. Puwang Jr. said:
@rignfool, whats an ruu? sorry for the newb query but im not really in to customizing android phones. will it definitely fix the error? ill find one. thanks for the help.
Click to expand...
Click to collapse
RUU = ROM UTITLTY UPDATE
basically a stock rom update for the a carrier/manufacturer
eg:
Official AT&T Vivid ICS RUU from HTC http://forum.xda-developers.com/showthread.php?t=1564776&highlight=ruu&page=3
[STOCK] RUU_HOLIDAY_ICS_35_S_BM_ for bell mobile http://forum.xda-developers.com/showthread.php?t=1662390&highlight=ruu
If you have a Velocity, you probably don't have ATT.. so don't use that RUU. here are all the Holiday RUUs (http://www.filefactory.com/f/002b74e0f4775869/) (thanks @Football)
Oh i see, so I need to download a RUU to update my velocity? do i just need to connect it with the usb cable after downloading the RUU? Thanks for the help. Its really mind boggling for me to understand any customization or upgrading a phone. Thanks for the help
Normalito C. Puwang Jr. said:
Oh i see, so I need to download a RUU to update my velocity? do i just need to connect it with the usb cable after downloading the RUU? Thanks for the help. Its really mind boggling for me to understand any customization or upgrading a phone. Thanks for the help
Click to expand...
Click to collapse
if i remember correctly.. in order to install a RUU
You must have a locked boot loader ( locked by default) , so you need to check if yours is unlocked , which I suspect it is since rooted.
I think u will also loose ROOT.
after you run the ruu , its easy to relock the bootloader and root
get familiar with the SUPERTHREAD and the hasoon all in one tool kit...

[Q] htc one not connecting to windows 8.1 after 4.3 update

hi people,after installing 4.3 update my htc one will not show in windows 8.1.I have tried uninsalling the drivers on my computer but to no avail,
if this question has been answered elsewhere my apologies .if someone can help me with this problem I have to point out I am not very technically minded? so I would not understand any in depth computer speak
many thanks for your help.
disco1 said:
hi people,after installing 4.3 update my htc one will not show in windows 8.1.I have tried uninsalling the drivers on my computer but to no avail,
if this question has been answered elsewhere my apologies .if someone can help me with this problem I have to point out I am not very technically minded? so I would not understand any in depth computer speak
many thanks for your help.
Click to expand...
Click to collapse
Just re-install HTC sync manager, it will update your drivers
Ktan188 said:
Just re-install HTC sync manager, it will update your drivers
Click to expand...
Click to collapse
hi, thanks for your reply,have done has you said and my phone now shows in htc sync, but when I look in programs on my computer no driver is installed? is this normal .when I connect my phone I would have thought it would have let me open the internal storage so I could read the files that are on the phone?,my phone is not rooted by the way.
many thanks
disco1 said:
hi people,after installing 4.3 update my htc one will not show in windows 8.1.I have tried uninsalling the drivers on my computer but to no avail,
if this question has been answered elsewhere my apologies .if someone can help me with this problem I have to point out I am not very technically minded? so I would not understand any in depth computer speak
many thanks for your help.
Click to expand...
Click to collapse
there are threads/posts containing links to the naked drivers, and also theres an awesome one tool (sorry i forget the devs name, i think its installed on my notebook) anyway - its mostly for unlock/root/soff etc. but it has a link to dl the drivers.
if you dont get it resolved by the time i find a link for the drivers you, i'll post em here.
Heres squabbi's AIO toolkit http://forum.xda-developers.com/showthread.php?t=2364445 it is powerful, but it has a buton to install the drivers. idk if it will help much, but if i come across more, later, i'll put em here. Unlessyou solve it first. good luck!
DaringDomino3s said:
there are threads/posts containing links to the naked drivers, and also theres an awesome one tool (sorry i forget the devs name, i think its installed on my notebook) anyway - its mostly for unlock/root/soff etc. but it has a link to dl the drivers.
if you dont get it resolved by the time i find a link for the drivers you, i'll post em here.
Click to expand...
Click to collapse
much appreciated
Disco1
As I said I would heres a page dedicated to x64 win 8.1 issues (i still havent tried it on my PC since the stupid 8.1 update (it ate my wifi for until I could find my [email protected]$$ cat cable to plug it into the router lol
http://www.droid-now.com/2013/10/fix-working-fastboot-drivers-windows-8-1-x64/
and one more from our favorite world of knowledge (xda, I mean ) try reading ronm post # 43 (around 1/2-3/4 down from top) and on
http://forum.xda-developers.com/showthread.php?p=46252799

[Q] Need help with this HTC Sprint.

I accidentally posted this in HTC wrong section. There I found out this to be a Sprint one.
Hey guys.
I am back. After a long time. U guys helped to fix my HTC orbit.
Now I got another one. It's got no OS when I got it.
I am posting some pictures for better presentation.
Front
Back
The issue I have is seen below.
Closeup
All I can get to from the phone is what you see in the picture.
I need a good ROM for this.
Please advice what I should do.
Thanks
It appears to be a Sprint One
You can fix it by running the RUU found HERE
thnx bigdaddy619.
Are u sure it would do the trick.
I believe I have to update thru sync manager.
I downloaded the HTC sync manager and and tried to see if it detects the phone.
I don't think it does cause I do not see my phone android version or sense version or anything in sync manager.
I can see the Android USB Device in the device manager. I believe the USB drivers are installed. The phone changes to FASTBOOT USB when I connect the USB cable. Means the phone enters FASTBOOT automatically.
Do I still go about download the RUU ROM from HTC and try it?
The HTC sync app says it cannot find device
Rifaa said:
thnx bigdaddy619.
Are u sure it would do the trick.
I believe I have to update thru sync manager.
I downloaded the HTC sync manager and and tried to see if it detects the phone.
I don't think it does cause I do not see my phone android version or sense version or anything in sync manager.
I can see the Android USB Device in the device manager. I believe the USB drivers are installed. The phone changes to FASTBOOT USB when I connect the USB cable. Means the phone enters FASTBOOT automatically.
Do I still go about download the RUU ROM from HTC and try it?
The HTC sync app says it cannot find device
Click to expand...
Click to collapse
The RUU will get you back to completly stock
Listen to Bigdaddy. He's help alot of users on here with their Ones. He won't lead you astray. Good luck!
Thanks
I got the phone to work. :laugh:
It detects sim but no network.
So what's next ?
Rifaa said:
I got the phone to work. :laugh:
It detects sim but no network.
So what's next ?
Click to expand...
Click to collapse
I am just a novice but you could try updating your profile to see if that restores service.
Rifaa said:
I got the phone to work. :laugh:
It detects sim but no network.
So what's next ?
Click to expand...
Click to collapse
search a little dude, that problem has been solved a hundred times in the sprint forum
It worked. Changed some settings.
Now another problem.... Installed TWRP and restarted. Now back to square one. Same as before.
But it does boot to TWRP but not to OS.
Update gives an unknown error 115.
So removed TWRP. Now it is stuck in HTC logo with white background not black original boot logo. It won't turn off. So had to let the battery go down to shutdown. Now charging. Will try the original ROM again and post back.
sorry
Bummer
It says
Security fail!
Update fail!
What to do :crying:
Rifaa said:
It says
Security fail!
Update fail!
What to do :crying:
Click to expand...
Click to collapse
I got the same error when I tried the official sprint RUU :/ and yes I have the same problem.
SirrJonathan said:
I got the same error when I tried the official sprint RUU :/ and yes I have the same problem.
Click to expand...
Click to collapse
Did you guys lock your bootloaders prior to flashing the RUU?
Sent from my HTCONE using xda app-developers app
lanewhit said:
Did you guys lock your bootloaders prior to flashing the RUU?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Yes.
Rifaa said:
It says
Security fail!
Update fail!
What to do :crying:
Click to expand...
Click to collapse
Hey, so I was able to get it working. Since we had similar issues I'd figure i'd share:
So I re-locked the bootloader trying o flash using the RUU but that wasn't working.
Solution: I flash the Firmware for Sprint Verizon and BOMB ! Like Magic my baby came back!
Firmware from:
http://forum.xda-developers.com/showthread.php?t=2503646
ITTTTT"SSSS ALLLIVEEEEE (Mad Scientist voice)
SirrJonathan said:
Hey, so I was able to get it working. Since we had similar issues I'd figure i'd share:
So I re-locked the bootloader trying o flash using the RUU but that wasn't working.
Solution: I flash the Firmware for Sprint Verizon and BOMB ! Like Magic my baby came back!
Firmware from:
http://forum.xda-developers.com/showthread.php?t=2503646
ITTTTT"SSSS ALLLIVEEEEE (Mad Scientist voice)
Click to expand...
Click to collapse
Is this Verizon or version?
bigdaddy619 said:
Is this Verizon or version?
Click to expand...
Click to collapse
I meant Sprint version lol but for some reason it was being recognized as The Butterfly S but I just flashed a different Rom and bingo.
SirrJonathan said:
I meant Sprint version lol but for some reason it was being recognized as The Butterfly S but I just flashed a different Rom and bingo.
Click to expand...
Click to collapse
It's showing Butterfly S because you are running ViperOne rom
bigdaddy619 said:
It's showing Butterfly S because you are running ViperOne rom
Click to expand...
Click to collapse
That is true lol
XDA Rocks
I got back to stock rom
bigdaddy619 thread http://forum.xda-developers.com/showthread.php?t=2503646
Taught me to boot oem locking and this video's http://forum.xda-developers.com/showthread.php?t=2249495 crap ! crap !crap !crap ! part reminded to oem lock the phone.
Flashed the HTC sprint stock rom again and bingo..! :victory:

Need help returning to stock, phone not recognized

Hello all, I am in need of some of this community's expert advice. I really don't know what I'm doing, but can follow instructions well enough. I just sold my HTC One, and I need to return it back to stock. I am currently using Illusion-4.2.2.2.1_beta. Some info:
CID-CWS__001
HBOOT - 1.44
MID - PN07120
Also I'm running windows 8 which I understand can cause issues. I have no access to a Win7 or Vista machine.
In searching around these forums I've found some helpful info, but I couldn't really find anything that addresses the main issue I'm having here - which is that my device isn't recognized. I'm following the guide here - http://forum.xda-developers.com/showthread.php?t=2541082&nocache=1. I've made it as far as turning S-OFF, adb recognized my device then but doesn't any longer it seems. I cannot get a getvar because my device won't be recognized. HTC Sync won't recognize the phone. It seems I am stuck. I would really appreciate any help.
Chuteboxe39 said:
Hello all, I am in need of some of this community's expert advice. I really don't know what I'm doing, but can follow instructions well enough. I just sold my HTC One, and I need to return it back to stock. I am currently using Illusion-4.2.2.2.1_beta. Some info:
CID-CWS__001
HBOOT - 1.44
MID - PN07120
Also I'm running windows 8 which I understand can cause issues. I have no access to a Win7 or Vista machine.
In searching around these forums I've found some helpful info, but I couldn't really find anything that addresses the main issue I'm having here - which is that my device isn't recognized. I'm following the guide here - http://forum.xda-developers.com/showthread.php?t=2541082&nocache=1. I've made it as far as turning S-OFF, adb recognized my device then but doesn't any longer it seems. I cannot get a getvar because my device won't be recognized. HTC Sync won't recognize the phone. It seems I am stuck. I would really appreciate any help.
Click to expand...
Click to collapse
try to use W7, then install HTC Driver
http://www.mediafire.com/download/3mywbswsomwkih2/HTC+Driver+4.10.0.001.exe
you will not found recognized USB if you still use W8 with 1.44
moha_moha20106 said:
try to use W7, then install HTC Driver
http://www.mediafire.com/download/3mywbswsomwkih2/HTC+Driver+4.10.0.001.exe
you will not found recognized USB if you still use W8 with 1.44
Click to expand...
Click to collapse
I feared as much. But I do not have access to a W7 machine. Is there any other alternative?
Did you look at http://forum.xda-developers.com/showthread.php?t=2232799
Sent from my HTC One using xda app-developers app
NxNW said:
Did you look at http://forum.xda-developers.com/showthread.php?t=2232799
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I did try that but it didn't work. Said the drivers were already updated. Tried fastboot commands again and just says waiting for device. I suppose I will have to get my hands on a W7 PC. Thank you for the suggestion though.
Chuteboxe39 said:
I did try that but it didn't work. Said the drivers were already updated. Tried fastboot commands again and just says waiting for device. I suppose I will have to get my hands on a W7 PC. Thank you for the suggestion though.
Click to expand...
Click to collapse
Have you considered Ubuntu Live USB (no need to install!!), just run it off a USB. it's in the FAQs of the guide.... the OS problems are mentioned there.

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