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Hi all, I'm wanting to know if anyone else seems to be experiencing an issue where during a call the signal icon will change from H to G and the quality of reception / voice also drops to what resembles a non-3G phone.
This seems to happen quite often regardless if the call is inbound or outbound. I can be sitting at my desk and have what appears to be full reception with the H icon, then 2-3 minutes into a call (still sitting at my desk) the icon will change to G and from the quality degradation it must be reducing to 2G... why is this? I could understand if I was walking around but it happens regardless and will never go back up to H during a call only once the call has ended... is this a limitation of the cell network/carrier?
I'm using Dutty's v4, radio 1.09.25.23, Olinex 1.93 hardspl. Network carrier is Optus and I'm located right in the middle of the city - Melbourne, Australia.
I'm wanting to try some of the newer Raphel radios but need to get Security Unlocked first - already PM'd Olipro... just waitin
Any comments ?
Hi,
Same problem to me... downtown of the fifth biggest city in France...
Don't worry if I may say so: the phone is the problem. it has crappy reception, probably the crappiest of all time... I have tried any possible Radio ROM available, none of them changed a signle thing...
Worst HTC phone ever made for reception... All my friends with way cheaper phones have at least four to five bars when they are at my place, I don't get that... but all my other phones do.
Eve worse: the phone totally disconnects from network when I have one or two bars of H or 3G... I receive NO phone call, no SMS and I am notified two days later (30 voice msgs, fifty SMS... all sent two days ago). I even had issues at work becaus eof all this, people complained they couldn't reach me for hours and days...
I now have to set it back to G alone (switch off H or 3G that I want to use all the time...), which is a shame for such an advanced device...
Correct me if I'm wrong, but you're not supposed to get a H during calls, maybe for video calls, I'm not sure. But for regular 3G calls, you shouldn't get a H, H should only appear when there is data transfer, like when using Internet for example.
vale|46 said:
Correct me if I'm wrong, but you're not supposed to get a H during calls, maybe for video calls, I'm not sure. But for regular 3G calls, you shouldn't get a H, H should only appear when there is data transfer, like when using Internet for example.
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I'm not really qualified to comment except from my own experience... My phone always has the H symbol, when there is no data activity then the H symble is faded/semi transparent and becomes solid as soon as I make a call or transfer data (eg. updating weather) and I never have the 3G icon - always H or G. I belive this may be related to the operator and the frequencies they use for both HSDxA and 2G modes.
Probably for about 80% of my calls I'll keep the H symbol, but when it drops to G it's really annoying as the quality turns to sh*t
My phone never seems to be able to hold a signal.
I'm on the 3 network in Australia & my phone doesn't stick to the network. If I choose options under the phone and press 'find network' a couple of times it will lock on, but then minutes later I get the 'searching for network'. Over & over again.
My phone is unlocked using the Olinex method, my radio is current & I can't even recieve incoming calls or texts...outgoing is fine (when I've got network0 & I can use browse the internet & use GPS etc...just nothing incoming...
i have a theory on this its called " crap design"! i thinks its because the internal antenna is towards the bottom of the device so when you hold it you are covering the antenna.
try holding the phone with just two fingers trying not to cover the back (below the battery ) this works for me! i only say this out of observation
Could just be the way the network is configured for HSDPA. Voice traffic can be pushed on to 3G (or release 99 as it is sometimes called) to reduce the loading on the HSPDA carrier / layer.
See it as a good thing
Most handsets I have owned usually drop from HSDPA or 3G or GPRS during a voice call, probably just a design feature to save battery life. Should latch back on after call though. I have to say though, I had the MDA compact IV and the reception is positively shocking! dropping signal is soon as I picked it up and i'm in a good signal area! On its way back to T-MO as I speak as this wasn't the only issue. Shame, great form factor as well.
Symbols on your phone are just that symbolic, they don't always mean what you think they mean.
If a UE is on your desk in idle mode and it looks like you have a great signal and a H displayed, great. It means that it is measuring the quality of the network and you have the ABILITY to hold a HS data session should you want. The reception barrs on most 3g UE's aren't a measure of the radio reception but of the amount of noise. More bars less noise, less bars noisey environment.
If you make a voice call, there is no way any decent network would use HS to carry your call as it is wasting resource somebody else could use and of course pay for. Once in a call the UE has to monitor many things and also maintain that call or data session. In simplistic terms if the conditions do not allow the call to be carried over 3G it will step down to 2G. If it was a data session it could go from HSDPA to 3G, then 3G to GPRS.
Also a network could easily by the swap of a 1 or a 0 carry your voice call over 2G without you knowing at all, freeing up that 3G network that cost billions to roll out and pay licence fees for, for data which they can charge more for.
idrisito said:
i have a theory on this its called " crap design"! i thinks its because the internal antenna is towards the bottom of the device so when you hold it you are covering the antenna.
try holding the phone with just two fingers trying not to cover the back (below the battery ) this works for me! i only say this out of observation
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Click to collapse
I think they made a mistake in the International English manual where it says the antenna is located at the bottom. Either that or it's different for different regional phones. If you download the HTC Touch Diamond_Asia_English_Manual_Manual_080521.pdf or HTC_Diamond_User_Manual_Asia_WWE.pdf from HTC's site, it shows the antenna being at the top next to the camera.
simpsoa said:
Hi all, I'm wanting to know if anyone else seems to be experiencing an issue where during a call the signal icon will change from H to G and the quality of reception / voice also drops to what resembles a non-3G phone.
This seems to happen quite often regardless if the call is inbound or outbound. I can be sitting at my desk and have what appears to be full reception with the H icon, then 2-3 minutes into a call (still sitting at my desk) the icon will change to G and from the quality degradation it must be reducing to 2G... why is this? I could understand if I was walking around but it happens regardless and will never go back up to H during a call only once the call has ended... is this a limitation of the cell network/carrier?
I'm using Dutty's v4, radio 1.09.25.23, Olinex 1.93 hardspl. Network carrier is Optus and I'm located right in the middle of the city - Melbourne, Australia.
I'm wanting to try some of the newer Raphel radios but need to get Security Unlocked first - already PM'd Olipro... just waitin
Any comments ?
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Click to collapse
it's not the phone its the operator fault i have the same prob even with nokia's...if the person on the other part of the line is on gsm the operator will switch u on gsm network...they do this because they don't wont to use often the 3g network
DeadGuy said:
it's not the phone its the operator fault i have the same prob even with nokia's...if the person on the other part of the line is on gsm the operator will switch u on gsm network...they do this because they don't wont to use often the 3g network
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The operators do not do this. Do they switch you to a land line when you call a land line, no. It is all down to radio quality where you are making the call and not what number or type of line you are calling. The phone networks are not that intelligent
beaker656 said:
The operators do not do this. Do they switch you to a land line when you call a land line, no. It is all down to radio quality where you are making the call and not what number or type of line you are calling. The phone networks are not that intelligent
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Actually, they are, they know what types of numbers you're calling. This is why even for long distance prices, there is a different between calling a land line and a cellphone number. Either way, the system can tell what type of line you're connected to.
Hi guys, I just got my Incredible S yesterday, and I absolutely love this phone!! The only problem so far is the fluctuating signal bars. I'm not sure if this topic has been discussed here, but it seems to me that when I hold the phone...my signal gets weaker. When I put the phone on down..the signal gets stronger. Does a rubber or silicone case help as far as limiting signal interference?
Are you talking wifi signal or 3g signal?
mrHD2 said:
Are you talking wifi signal or 3g signal?
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I'm talking about 3G/H. It's such a shame. I really liked this phone, but designing the antenna on the battery cover is a huge flaw. What were they thinking?!!??
I also have the signal strength fluctuations. I have tried everything: changing the SIM card, changing operators (Swisscom and Sunrise), changing settings GSM alone, WCDMA alone, and GSM/WCDMA auto, and soft reset. The only thing I have not yet tried is a hard reset.
I wonder if somebody else has the same problem? The consequence of this problem is that often times the quality of the calls is lousy and/or the calls are dropped.
Please help me..
Have to say, my signal level is dreadful compared to my bog standard Nokia mobile phone in low signal areas, I get no signal on my Inc S while 2 or sometimes 3 bars on my Nokia. It's really spoiling an otherwise brilliant device. One thing I was wondering is if changing radio from the 22_M to the 27_M might help, anybody know what the difference between them is ?
and, data does not work over 50% of the time on gprs, but fine on hsdpa/3g/edge, don't know if that's also down to poor signal reception ?
I had the same problem with my IS. when the internet connaction GSM/WCDMA auto i had many unexeptable call ends. I put the internet connection to GSM only and every thing is ok. Acording to info i have the problem is in some operaters new software when the network type changes the telefone cannot change it normaly.
After visiting other fora, I have a crucial question to ask: is the reception problem (fluctuating bars, dropped calls, WiFi disconnecting) a generalised problem, or, rather, is my phone faulty, and therefore should I have it repaired?
HTC update the radio module immediately....
atn_chargers said:
Hi guys, I just got my Incredible S yesterday, and I absolutely love this phone!! The only problem so far is the fluctuating signal bars. I'm not sure if this topic has been discussed here, but it seems to me that when I hold the phone...my signal gets weaker. When I put the phone on down..the signal gets stronger. Does a rubber or silicone case help as far as limiting signal interference?
Click to expand...
Click to collapse
I also believe that the desire s has this same problem they are similarly designed devices now running with very similar software.
even though at times signal can be great without moving it can drop to nothing and I'll lose all signal, which I believe has caused me miss several calls as they've gone to voicemail rather than ring on the phone.
I'm hoping that an upgrade to the phones radio will fix/improve this over time (the optimistic outlook)
Sent from my HTC Desire S using XDA Premium App
signal
its the antenna design =Fail , put it flat on a desk and dont hold it and watch your signal go up pick it up and its like an hour glass going down
I am now arriving at the conclusion that sound quality and dropped calls (and bars fluctuating) can be explained by a connection problem when using GSM/WCDMA Auto. The problem disappears when using GSM Auto. Any views?
Same here, but it is better on "wcdma only" either. I'm suspectinig it has issues only when switching between wcdma and gsm
I've flashed my phone countless of times now over the past months and one thing I was hoping for would be better signal strenght for WCDMA mode... I live in Switzerland and my provider is sunrise. Whenever I'm using WCDMA mode the signal is just horrible. Mostly 1 bar or sometimes dropping to zero. 3g and H works most of the time, but the signal is bothering me.. I've tried different modems etc.. but nothing seems to change.. Does anyone else have this problem?? what can I do about it? GSM has full bars most of the time and that's why it's so weird.
also worthy to note is that people hear an echo sometimes when they're talking to me both in GSM and WCDMA mode.
it would be great if someone knows how to solve this problem...
have you been on your providers website to check the coverage in your area ? they could be a fault on their part affecting your signal strength
Im on Vodafone UK and i have terrible 3g signal, I can only use 2g/GSM otherwise my phone doesnt recieve 1 bar of signal - bit of a bummer when you have a smart phone and unlimited internet
Finally, How was your signal before you flashed ? when the phone popped out of the box ? was it still poor then ?
Its kind of hard to explain, I have reasonable signal at home but its like sometime it can't find my network at sits at no signal, if I manual scan it finds every network but my own, I have to restart the phone and all is fine again until I go into an area with no signal, the only way to get the signal back is a restart. Even when I do have signal however it can't be trusted either, late messages, missed calls etc, its almost like cell scanning or whatever just locks up
update ur baseband version to latest(i mean radio)
http://forum.xda-developers.com/showthread.php?t=1129014
I had reception problems when I bought mine. They advised me to change my sim card since it was an old one.
Did that, reception got better.
I already posted about this problem but then I thought it was due to sleep mode.
So I still have signal problems with my One.
I saw that I had only one or two bars for the signal where I had a lot better reception with other phones.
I already put my sim card into a Galaxy S3 and a Galaxy Y, both of them have a far better reception than the One (4 to 5 bars).
My phone was already sent back for repair three times, they already swapped my motherboard two times, but it does not help.
The last time I got a bit angry in the shop so they took my phone in to test it out.
After four days they said they had no signal problems.
Last resort, another swap of the sim card card but now the signal is even worse.
I did notice when rebooting the phone it starts of with five bars and after two minutes or so it goes down to one or two.
When making a call with one bar it goes up when calling to four or five, some time after the call it goes down to one or two.
I already installed signal Guard Pro to check for effective signal loss and I had quite a lot durng the day as during the night.
I got the name of the customer service manager for the Benelux and France (Aernout Arends) but I do not have any contact information of this man apart from his linkedin.
So I sent him a Linked In invitation. If he responds I can ask him about this phenomenon.
Before the One I had a Sensation XE which I was very pleased with, since running on the One this problems started after a couple of months and since then it keeps on going.
I'd like to solve this since it was an expensive phone, apart from the signal loss I'm still very pleased with it but in the end a phone is used for calling and with a bad signal this is compromised.
I hope anyone out there can help me (or somebody at HTC), if not I need to buy another phone and I think I cannot sell this one since it isn't working properly.
deboopi2 said:
I already posted about this problem but then I thought it was due to sleep mode.
So I still have signal problems with my One.
I saw that I had only one or two bars for the signal where I had a lot better reception with other phones.
I already put my sim card into a Galaxy S3 and a Galaxy Y, both of them have a far better reception than the One (4 to 5 bars).
My phone was already sent back for repair three times, they already swapped my motherboard two times, but it does not help.
The last time I got a bit angry in the shop so they took my phone in to test it out.
After four days they said they had no signal problems.
Last resort, another swap of the sim card card but now the signal is even worse.
I did notice when rebooting the phone it starts of with five bars and after two minutes or so it goes down to one or two.
When making a call with one bar it goes up when calling to four or five, some time after the call it goes down to one or two.
I already installed signal Guard Pro to check for effective signal loss and I had quite a lot durng the day as during the night.
I got the name of the customer service manager for the Benelux and France (Aernout Arends) but I do not have any contact information of this man apart from his linkedin.
So I sent him a Linked In invitation. If he responds I can ask him about this phenomenon.
Before the One I had a Sensation XE which I was very pleased with, since running on the One this problems started after a couple of months and since then it keeps on going.
I'd like to solve this since it was an expensive phone, apart from the signal loss I'm still very pleased with it but in the end a phone is used for calling and with a bad signal this is compromised.
I hope anyone out there can help me (or somebody at HTC), if not I need to buy another phone and I think I cannot sell this one since it isn't working properly.
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Click to collapse
is it switching networks (3g/4g LTE)? voice can't use LTE 4g, so it will drop back to 3g for calls and then go back to LTE 4g once the call is done.
signal bars are a really poor way to understand your signal strength. there are some apps that help (network signal info for example) which show your strength in a more efficient manner, as well as what network type you're connected to.
cr1960 said:
is it switching networks (3g/4g LTE)? voice can't use LTE 4g, so it will drop back to 3g for calls and then go back to LTE 4g once the call is done.
signal bars are a really poor way to understand your signal strength. there are some apps that help (network signal info for example) which show your strength in a more efficient manner, as well as what network type you're connected to.
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Click to collapse
I turned 3G/4D off, I only turn it on when necessary, so that won't be the cause.
I installed network signal info right now and when I have one bar signal, this app gives me -102 db to -105db and it's over haf of its bars here, this info seems to look like mi signal is a lot better than the one bar I got.
deboopi2 said:
I turned 3G/4D off, I only turn it on when necessary, so that won't be the cause.
I installed network signal info right now and when I have one bar signal, this app gives me -102 db to -105db and it's over haf of its bars here, this info seems to look like mi signal is a lot better than the one bar I got.
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Click to collapse
you can set a value in your build prop that is specific to signal 'adjustments' from your particular provider. might then give you more realistic values along the lines of the Network Signal Info app.
I'm sorry I can't direct you to the link as I don't have it bookmarked.
*edit*
found it: http://forum.xda-developers.com/showthread.php?t=2594804