Database Develop

3G not working...

Briefly, I have had a few issues with my device. One was the inability to register my S/N on HTC's EU site. Several other reports of this have surfaced as well. That is being addressed through MobilePlanet's very helpful rep James. Glitch on HTC's database apparantly. The second, as Dan mentioned, is my phones total failure to see the 3G network. I now know why...
I spent almost an hour on with AT&T's data support and the guy said the reason was the failure of my devices IMEI# to register the devices hardware. There seems to be no hardware profile for the TyTnII ansd therefore it comes up as an "unknown device" in their provisioning system. I confirmed this on my visit to the store this afternoon as the rep there showed me the screen and sure enough, it comes up as unknown, and the setting for this selection is GSM, not UMTS which all of their 3G phones are set to. He said, your device "does not exist" in a valid profile as a UMTS device and therefore will never be able to see a 3G signal even if I was sitting under a 3G tower... He showed me his phone which is 3G capable and id did indeed have UMTS and a valid hardware profile.
So, looks like I am SOL for 3G unless MP can help. Not happy tonight... I am going to speak with MP again tomorrow or Monday, and see what they suggest, if this can't be solved, I may be returning my new baby. 3G was an important selling point 4 me as I do a lot of data xfers.
BTW, I'm in NorhtEast NJ within a known 3G area. area.

hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?

cortezzi said:
hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?
Click to expand...
Click to collapse
Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G. Everyone that did get it to work just switched out their existing 3G capable sim to the new Kaiser. I came over from Verizon, so unless I buy a cheap 3G ATT phone, I'm out of luck.
Switching the sim for a new one did no good, same IMEI#, so no help.
Bill

I made the mistake of giving at&t my new IMEI# when I went from the 8525 to the Kaiser. Now my phone profile is set to GSM only since it is an unknown profile in there system. I will either have to buy a cheap 3G phone and use that SIM and IMEI# so there system thinks I have a 3G phone or return the Kaiser since I won't be able to get 3G. Right now it is not an issue since I don't live in a 3G area. hhhmmmmm

cortezzi said:
hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?
Click to expand...
Click to collapse
There is no need for 3G SIM card. Any card should work. I'm using old AT&T Blue SIM with no problems at all.

joedoe said:
There is no need for 3G SIM card. Any card should work. I'm using old AT&T Blue SIM with no problems at all.
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True any card will work. Did your old phone have 3G on it already when you swapped it?

I call BS...
JB

Buzz313th said:
I call BS...
JB
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Bill will test it tommorrow when he borrows a persons sim who has 3G. If it works then they are correct.

You got a pretty good load of BS from the AT&T guy. All you need is a 3G capable phone and the right provisioning to get access to the 3G network. Signing up for a MediaNet, MediaMax, or PDA plan should so it. YOu should NEVER give them your IMEI # unless it is an AT&T phone. Cuz at that point, if there are any issues that require deviations from their "scripted" support, they will say that's the issue. Unless you happen to get lucky and get a real technical support rep.
Just tell them you got an aftermarket unlocked Blackjack and you want the 19.99 MediaMax 200 plan. If they ask for an IMEI number, tell them that shouldn't matter. You can then make any changes to your plan online if you'd like. And that should get you access to the 3G network.

Thats the problem. Talked to several CSR and they won't change the provisions becauses we did give them our IMEI numbers already. They got us there but there are workarounds and lesson learned.

BillMNJ said:
Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G.
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Not so -- my last two phones (Kaiser & Wizard) have been unlocked & not registered with AT&T, and I get 3G HSDPA. However, I don't have (and never have had) a data plan -- I pay $0.01 per KB for data a la carte.

I have a suggestion based on what i'm facing: try disabling the HSDPA in settings and reboot (it will ask you to reboot anyway) then see if you have 3G.
See this:
http://forum.xda-developers.com/showthread.php?t=332839

BillMNJ said:
Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G. Everyone that did get it to work just switched out their existing 3G capable sim to the new Kaiser. I came over from Verizon, so unless I buy a cheap 3G ATT phone, I'm out of luck.
Switching the sim for a new one did no good, same IMEI#, so no help.
Bill
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Click to collapse
That is total BS sounds to me you dont have the right settings on your phone. Did you use the Network wizard to set things up for you? that might be the problem if you did. I have AT-T and a brand new Kaiser direct from HTC and have no no no issues what so ever with 3G or HSDPA i also think i am getting a little a HSUPA here and there

FYI and a request for some assistance
I use quite few different phones and one day my account froze on me. I had been using a palm treo 650 because my kaiser was out of battery.
when i reinserted the sim into my kaiser days later phone worked but no data no sms worked again. in any att phone all shapes and sizes. I thought it was from the treo because i used the data no problem.
its a company acccount need password to talk to csr at att.
after researching and seeing this thread I retracted my steps
the only other thing i have done is reported an imei on my account for a tilt i needed to unlock for a friend before there was an unlocker.
I believe the imei on file controls my provisions.
Provisions
the only solution to no data on phone that was working is provisioning a pit stop to a service center.
Is it possible to create a solution or is it totally a carrier fix at this point? Is there any other way to adjust provisions with out a walk in or call?
FYI
to change a reported imei number simply call 1-(916)-843-4685 and have them update your device to what ever imei you want them to have.
Note once they update the system make all your changes for rates online the only info att has is what is provided at point of sale or givin by the client
this is just some info to add

Imagio sim card master confusion....

I called VZW and got my unlock code, and I have unlocked it so that I can use another Sims, but while the other Sims is on the phone, or even without a Sims card I can still make phone calls. This is a problem as I unlocked the phone so that I could use Sims on India, where I'm traveling in 2 days...tips?

A call to VZW clarified my questions. While on CDMA inside USA the phone does not use the SIM card, with a T-Mobile Sims card on the phone, I switch to GSM and the phone inmedially registered the T-Mobile card and new number. If I happend to be abroad, and I have my Verizon/Vodaphone Sims inside, the CDMA network will then use the Sim to register on the network.
Learning learning...

Unlock?
So how does Verizon give out this unlock code? I have an Imagio but I whodinied it and have it on metroPCS. I would like to unlock the phone to use AT&T or T-Mobile.

Call global support and tell them you will be going overseas. They give you the 8 digit unlock code, you enter it. Poof. I can use my neighboor's AT&T SIM and be her .
You do not need the SIM in the US to make calls on Verizon.

y0himba said:
Call global support and tell them you will be going overseas. They give you the 8 digit unlock code, you enter it. Poof. I can use my neighboor's AT&T SIM and be her .
You do not need the SIM in the US to make calls on Verizon.
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Even if I don't have the Imagio activated with Verizon? Is the password different for each phone? How do you enter this password? You dial it in?

COde
m4f1050 said:
Even if I don't have the Imagio activated with Verizon? Is the password different for each phone? How do you enter this password? You dial it in?
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Click to collapse
Yes they are all different, they generate the code from your IMEI ( kind of like a cars VIN number ). *#06# will give you the IMEI.

Just tell them you are going abroad and not using Vodafone and that's it. 800-711-8300 Option 2.
IMEI is under Start/Settings/System/Device Information/ Version Tab
You enter the 8 digit code under
Start/Settings/Personal/Security
Good Luck!

They denied it, they said I needed to have the $29.99 plan plus the $39.99 unlimited data plan. WTH???
Any other alternative?

cellfreak said:
Yes they are all different, they generate the code from your IMEI ( kind of like a cars VIN number ). *#06# will give you the IMEI.
Click to expand...
Click to collapse
*#06# didn't do anything, even tried the "TALK" afterwards, nothing, nada.
Any other trick in getting the IMEI?

Who did you buy it from, who is your carrier? You probably should call your carrier if Verizon won't help you.

bastukee said:
Who did you buy it from, who is your carrier? You probably should call your carrier if Verizon won't help you.
Click to expand...
Click to collapse
I figured it out, had to switch to GSM mode before dialing the *#06#
Im boricua also, and have the Imagio on metroPCS, trying to get GSM working when I go to PR I can call out with same phone.

You *DO* have to have a qualifying Verizon account. I asked and the minimum account you need is the $29.99 and you also need the $39.99 unlimited data plan addon. Too much IMHO. If you have the Imagio on another network (like I do) then here is a service which is in our pocket's reach...I submitted my IMEI and will post results as soon as I get my unlock code.
Code:
http://whitestone.unlock-now.com/sim-unlock-Verizon-HTC-Imagio/

m4f1050 said:
So how does Verizon give out this unlock code? I have an Imagio but I whodinied it and have it on metroPCS. I would like to unlock the phone to use AT&T or T-Mobile.
Click to expand...
Click to collapse
Hey would you please help me whodini my hTC Imagio to cricket as well?
PLEASE

LOL! Whodini is a metroPCS flashing tool, not sure if Cricket uses the same software. Try calling Cricket to see if they will add the MEID of the phone to their network or if you actually have to take it in to one of their stores to have it done. I can guide you how to provision it once the MEID is on their netowrk...

I am looking for the data settings for T-mobile. Can anyone help?

While I was abroad in India, I used my company's T-Mobile Sims card, from which I send SMS and also used voice but no internet as I had my data OFF, what I did not know was that they still charged my Verizon account 16 bucks of data fees. Apparently since the phone is global it still was recognized on the India network as it was trying to connect to their network, in other words, just the fact that the phone was trying to connect to their antennas counted as data transfer!!! I rather pay for unlimited international data plan next time I'm abroad and it would have being the same amount of money...sucky

Can I Do This?

Goto T-mobile website and change the phone on my account from G1 to another and buy a text messaging plan under that? would it work with my G1?
right now I have NO text plan or data plan, and tmobile does not let you do anything unless you buy their android data plan.

J.a.M said:
Goto T-mobile website and change the phone on my account from G1 to another and buy a text messaging plan under that? would it work with my G1?
right now I have NO text plan or data plan, and tmobile does not let you do anything unless you buy their android data plan.
Click to expand...
Click to collapse
No you can't....For data you must be using the android data (25bones), I tried a BB's sim to test(Talk/Text only) it worked fine. The apns might only work for the tmo G1 plan though.

Ace42 said:
No you can't....For data you must be using the android data (25bones), I tried a BB's sim to test(Talk/Text only) it worked fine. The apns might only work for the tmo G1 plan though.
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Click to collapse
My little sister uses a cliq with a $15 prepaid unlimited texting plan so I don't see why not. You will need to put your sim card in a dumbphone, then call t-mobile and ask for a messaging plan. also, make sure to download APNDroid from the market to disable data.

mejorguille said:
My little sister uses a cliq with a $15 prepaid unlimited texting plan so I don't see why not. You will need to put your sim card in a dumbphone, then call t-mobile and ask for a messaging plan. also, make sure to download APNDroid from the market to disable data.
Click to expand...
Click to collapse
I said it works but not for data, texting works fine. I wasnt sure if the messaging apn might be affected but that's cause i used att sim not tmo.

mejorguille said:
My little sister uses a cliq with a $15 prepaid unlimited texting plan so I don't see why not. You will need to put your sim card in a dumbphone, then call t-mobile and ask for a messaging plan. also, make sure to download APNDroid from the market to disable data.
Click to expand...
Click to collapse
Do I HAVE to call them? cant I just do it over their site?
this is just for texting, no data . What would apndroid do?
thanks

J.a.M said:
What would apndroid do?
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Click to collapse
mejorguille said:
APNDroid from the market to disable data.
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Click to collapse
J.a.M said:
Do I HAVE to call them?
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Click to collapse
Since they'd need to check the IMEI of the dumb-phone, probably.

J.a.M said:
Goto T-mobile website and change the phone on my account from G1 to another and buy a text messaging plan under that? would it work with my G1?
right now I have NO text plan or data plan, and tmobile does not let you do anything unless you buy their android data plan.
Click to expand...
Click to collapse
As for data if you have a Wi-Fi connection you can use that as long as you have a data "capable" SIM. I personally have an old H6315 from T-mo and it had to have a data compatible SIM card in order for me to use the phone. I am currently using that same card now except that I cannot use data (except Wi-Fi from home) and I send & get texts all the time (pre-paid prices). However the downside of this is if they know you have a G1 you most likely have a G1 specific SIM card in it and there is no way to do that unless you get a new SIM card (go to a T-Mobile store) and then after they see the phone they will give you a bunch of hogwash about "You must have a G1 SIM card."
If you have an older style smartphone around get it out and go buy a new SIM with it. If you only have the G1 all I can say is "good luck"!
I have personally done this in my own "stock" G1 and it works flawless. You can keep the data (2/3G) active and everything will be fine. You just can't browse anywhere. T-mo will send you to a site (over edge) for you to upgrade your services for data. But this is all on a pre-paid SIM that I am currently running that I got a long time ago for an older XDA type smartphone in 2004. I am not sure if you can even get the prepaid "dummy" SIM's anymore. But they still have pre-paid so I can't see why not!

The "Holy Grail" - Tab with International Phone + 3g Data

I have a T-Mo tab/T-Mo contracted service (for another year) running OC Hermes (which totally rocks!).
Problem is, I want to use my Tab as my phone (light phone use, but I need it to ring and answer it when I need it, hence I have to lose T-Mo/modem switch. I need 3G data - who doesn't? Use is in Domestic US with Europe for a month out of the year - seems simple enough.
I have a depricated VZ Winmo 6.5 device with my "real" number, and found a 3rd party SIM (Tru) that will let you port your number, and provide "reasonable" cost US Domestic and European Voice and Data roaming, so I can get voice/data service and keep my number.
Now I just need to figure out which Tab to buy:
Can the AT&T Tab be customized to work with voice and 3G data simultaneously without modem/switching, and if so, on which SIM/Network(s) in the US other than AT&T?
If I were to replace my T-Mo Unit, should I buy the AT&T or the European Tab?
Will either get this done? Thanks all in advance for any help.
- Cathy

would also like to know the answer to this...

T-mobile tab with t-mobile sim:
Voice, sms, mms, and EDGE data **or** 3g data only.
Flash any rom besides stock to get the dialer capability. Use the Rotohammer modem switch to go between these options. If you are on the 3g mode the phone won't ring, your caller will get the same thing as if they called you when your phone was turned off. You have to delete a system folder to enable web browsing.
At&t tab with at&t sim:
Voice, sms, mms, 3g data, no switch necessary.
Flash any rom besides stock to get the dialer capability. No system files to tinker with.
#####At&t tab with at&t sim is the easiest, best option for a complete phone and data experience.

Thank you @Rangercaptain!
@Rangercapain, you are a gentleman and a scholar!
I thought AT&T did both now, but the info on the boards conflicts, some because it is dated before you fine folks figured this all out, and some because newer users haven't flashed a custom ROM, but I wanted to be sure before sinking another $350 into a dead-end with the telephony.
I was contemplating the SGSII but at $700 US and without Alter's incredible ROM for everything else, it wasn't going to work, and I really don't want two devices.
I realize T-Mo is on the funky 1700 band here so I knew non-T-Mo SIMs were likely only going to get me 2G, but I wasn't sure about AT&T.
If I go with the AT&T Tab, do you know if the 3rd party SIMs like SimpleMobile or Tru Mobile will also do both 3G and voice? AT&T rapes you like everyone else US domestic on Euro Roaming Data ($15/mb is insanity), and I was foolishly hopiing for a SIM that I could use here and in Europe without re-mortaging the house!
Can I determine this definitively by confirming the GSM bands specified by the SIM reseller?
Thank you thank you thank you

My at&t voice, unlimited text, and 2 gigs of data is $35 per month. Like you said, don't use the pay as you go, because that is crazy. Have you seen the Walmart phone/data pay as you go - Straight Talk I think. I will check it out and post back here.
SimpleMobile is exactly the same as T-mobile, so not good with at&t tab or euro tab. I haven't heard of TruMobile. Just google "trumobile frequencies". You want to see 1900/900 or 1900/850.

Straight Talk is a no-go. They sell phones, not sim cards.

rangercaptain said:
T-mobile tab with t-mobile sim:
At&t tab with at&t sim:
Voice, sms, mms, 3g data, no switch necessary.
Flash any rom besides stock to get the dialer capability. No system files to tinker with.
#####At&t tab with at&t sim is the easiest, best option for a complete phone and data experience.
Click to expand...
Click to collapse
does it have a minimum data plan requirement? have an ATT iphone4 with the $15 200MB data plan. can i just put my iphone simcard on the GalTab? will i get the dreaded text messages from BIG BROTHER? or will it suffice? or will i be asked to upgrade to a higher data plan?
TIA
jeraldyne

tanjeraldyne said:
does it have a minimum data plan requirement? have an ATT iphone4 with the $15 200MB data plan. can i just put my iphone simcard on the GalTab? will i get the dreaded text messages from BIG BROTHER? or will it suffice? or will i be asked to upgrade to a higher data plan?
TIA
jeraldyne
Click to expand...
Click to collapse
You can put that sim in your tab, and you won't get the dreaded message. They are after unlimited iphone plans. But you will BURN through 200mb in about 20 minutes. Study your at&t bill, then add 1gig for $15, or 2gigs for $25 (my plan).

Tru Mobile is at&t compatable, but the data works out to $350 per gigabyte.

Global SIMs
@Rangercaptain -
You are right about the data cost, but overseas, that is a "bargain" compared to roaming rates even on AT&T. They have a fixed data rate for "business" customers that is pretty competitive ($30/month 500mb in the US, $60 if you are in the UK or AUS, and they are adding 20 more countries in 2012). I may try them for a little while (till I return in late September) since I can always go to AT&T later (there is no contract) if I want to.
Did AT&T let you get a SIM for the tab that does both voice and data without any gripes? Maybe I can just go AT&T, port my number over, and get a MaxRoam for overseas.
I have been researching this like crazy, and at .80 Euro/MB they are about the cheapest I could find for "global" roaming, but they are one of those pay-go cos that eat your balance if you don't use it.
We are in 11 countries (a cruise) and there is no feasible way to buy a SIM in every port, or all I will have seen at the end of this odyssey will have been a ton of Vodaphone stores .
Thank you so much again!

I bought the tab at a retail store and told them I didn't want any contract. A few days later I added a 2 gig per month data and voice plan to a family plan. I told them it was for an android phone I had at home. They gave me the sim and I went out, and put it in the tab, and whammo! So sweet, 3g and voice.
When you are overseas there are so many pay as you go options, but yes, it could involve a lot of phone shops. No way to buy vodafone or orange sim and pay the roaming? And I'm guessing the cruise ship and hotels will have wifi for free. There are methods to make voice calls when you are on awifi connection, called skype.

[Q] Tmobile voice + data plan sim card with Streak7

hello, i m new to streak 7 or any android device. i m trying to see if there is a way i can use my sim card with Tmobile which have voice / data / text on my streak+7. i have try to put my sim card in and i do get 3G/4G. but when i try to browse internet it redirect me to tmobile account loggin page. i try with all diff APN setting i can find online already but nothing is working for me. i even called tmobile and talked to a few diff tech. i think tmobile can detect the device is a tablet and they want me to get a tablet data plan. i have try to use the sim card on a iphone and ipad. both i can get edge with the right apn setting. is there a way to bypass this or any work around way ?
micgo

stilling looking for reply

T-mobile has this device type locked down, you must have a tablet plan on your account for the SIM to give you data access (other than their site) with this device.

T-mobile sucks, stay away from them................

There an app in the market that let you use your google account to make calls
I believe the the app is call groove ip
Sent from my Dell Streak 7 using xda premium

only text & SMS message will work with a "phone plan" on the DS7 otherwise you have to have a data plan or if someone makes it a software to make your device appear as a phone on thenetwork then it would work...